and identifying opportunities for customer expansion and upgrades. Devise customized success plans based on customers' goals and challenges, holding customers accountable for driving action. Compose strategies to increase email, SMS, and digital channel revenue for all customers through the Klaviyo platform while driving growth and expansion. Proactively review customer performance, address any open issues, and ensure consistent messaging and appropriate More ❯
Manager to identify customer cohorts using CDP to drive customer lifetime value, repeat purchases, and engagement. CRM Communication Development: Build and schedule Trigger, BAU and launch campaign emails and SMS in ESPs. Implement segmentation, personalisation, A/B testing, and quality assurance to optimise email performance. Database Acquisition Initiatives: Proactively support, propose, and manage database acquisition initiatives across all EMEA More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Hays
cost-efficiency while meeting regulatory content standards. Personalised Campaign Management Develop and execute segmentation and remarketing strategies to enhance customer engagement. Manage cross-channel campaigns, including PPC, email, and SMS, ensuring personalisation and high performance. Monitor and adjust campaign strategies in real-time to maximise ROI and lower CPA. Analytics & Performance Reporting Utilise Google Analytics, SEMrush, and marketing automation tools More ❯
and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more. About the Role We are seeking a talented and self-motivated Platform/DevOps Engineer to join our growing DevOps team that makes More ❯
BAU activity Use customer data to build audience segments and automation workflows in Bloomreach Act as the internal expert on Bloomreach, supporting best practice usage across channels including email, SMS, push, and in-app Refine and document CRM processes to reduce errors and improve efficiency Work with internal stakeholders to understand campaign requirements and prioritise accordingly Identify and resolve issues More ❯
and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more. About the Role As a Software Engineer you will be working in one of our scrum teams, building new functionality, and scaling our More ❯
Gateshead, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Reed
new Laravel-based platform Collaborate with the Technical Manager to understand and migrate existing business logic Integrate with key services: Cashflows (payments) Cloudflare (security, caching, WAF) Klaviyo (email/SMS marketing) Manage complex competition logic, live draws, ticket caps, and scheduling Optimise database performance and ensure secure, scalable infrastructure Support future features like new game types, loyalty modules, and affiliate More ❯
Employment Type: Full-Time
Salary: £90,000 - £100,000 per annum, Inc benefits
customer trust and loyalty. Your content will be accessible, concise, on-brand, and easy to localize, ensuring a seamless experience across platforms. You'll also ensure that transactional communications (SMS, push, email) are effective and support users in creating and tracking their transfers. Collaborate with the content design team, primarily based in Seattle, to ensure consistency in messaging and terminology More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Marco's Franchising, LLC
on customer journeys, lifecycle stages, and behavioral cohorts to identify opportunities for targeting and retention. Design and evaluate CRM campaigns, including A/B and holdout tests across email, SMS, push, and loyalty programs. Build frameworks for incrementality, lift analysis, and campaign ROI measurement. Partner with Marketing to establish KPI benchmarks and reporting dashboards. Act as the analytics liaison to More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Marco's Franchising, LLC
on customer journeys, lifecycle stages, and behavioral cohorts to identify opportunities for targeting and retention. Design and evaluate CRM campaigns, including A/B and holdout tests across email, SMS, push, and loyalty programs. Build frameworks for incrementality, lift analysis, and campaign ROI measurement. Partner with Marketing to establish KPI benchmarks and reporting dashboards. Act as the analytics liaison to More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Commify
leading suppliers of business messaging services, operating across 9 countries and empowering over 60,000 businesses around the world with our innovative communication solutions. Our comprehensive product portfolio includes SMS, email, WhatsApp, and other services, enabling organisations to communicate brilliantly and effectively. As we enhance our focus on security in an increasingly complex digital environment, we are on the lookout More ❯
and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more. About the Role As a Software Engineer you will be working in one of our scrum teams, building new functionality, as well as More ❯
bit Assembler programming languages. Experience with C, REXX, Python is a plus Experience with Mainframe environment (TSO/ISPF, JCL etc) , IBM Mainframe z/OS internals (JES2, SMS, HSM); z/OS communications TCP/IP and VTAM and IBM Utilities (IEBGENER, etc.) Working knowledge of mainframe debugging tools : IPCS,XDC, FILEAID Coding experience in a multitasking, reentrant and More ❯
OneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in-app messaging, SMS, and email. On a mission to democratize engagement, we enable over a million businesses to keep their users - including readers, fans, players and shoppers - engaged and up to date by delivering billions of messages daily. 1 in More ❯
design test/control experiments, and drive insight-led enhancements to cure, recovery, and roll rates. Own the development and A/B testing of omni-channel engagement flows - SMS, email, push, app, IVR, and agent - informed by behavioral and risk signals. Lead strategy and oversight of third-party collections and debt recovery partners. Define SLAs, implement champion/challenger More ❯
Braintree, Essex, United Kingdom Hybrid / WFH Options
Globalhrcommunity
to functionality, performance, reliability, and scalability. Meet our team This role is for Notifications Central Platform, handling orchestration of hundreds of millions of notifications spread across various channels (EMAIL, SMS, WHATSAPP, PUSH, Instant Payment Notifications and WEBHOOKs) enabling critical businesses and workflows and driving customer engagement. Job Description: Your way to impact You will work alongside the best and the More ❯
Coventry, West Midlands, England, United Kingdom Hybrid / WFH Options
Gleeson Recruitment Group
someone who thrives in a dynamic environment and has a genuine passion for customer lifecycle marketing. The successful candidate will be responsible for planning, executing, and analysing email and SMS campaigns to enhance customer engagement, drive sales, and build brand loyalty. Key Responsibilities Deliver and execute end-to-end email and SMS campaigns, including template building, copywriting, asset coordination, QA More ❯
Join Tether and Shape the Future of Digital Finance At Tether, we're not just building products, we're pioneering a global financial revolution. Our cutting-edge solutions empower businesses-from exchanges and wallets to payment processors and ATMs-to More ❯