and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more. About the Role As a Software Engineer you will be working in one of our scrum teams, building new functionality, and scaling our More ❯
by leveraging customer insights and trends to deliver relevant personalization, collaborating with Paid Marketing to maximize impact across all touchpoints. The CRM Manager will develop and implement our email, SMS, and app retention strategies across multiple sites, managing one direct report (CRM Coordinator). Reporting to the Global Retention Lead, this role requires strategic leadership, strong CRM expertise, and a … Create targeted segmentation strategies and personalized experiences based on customer data Lead the strategic use of our Customer Engagement Platform (Braze) to optimize campaigns and customer journeys Plan email, SMS, and push notification schedules with internal stakeholders, aligning with business objectives Stay updated on CRM trends, ensure regulatory compliance, and identify strategic opportunities Promote customer-centric thinking and influence stakeholders More ❯
create engaging and creative multi-channel campaigns to generate sales and bring new leads into the business. You will be involved in designing, developing and managing our email and SMS channels, amongst others, and you will support the growth of the Grain brand throughout the UK. Main responsibilities The job role includes, but is not exhaustive: Ownership of email marketing … channels, leading on the design, content and build of workflows and one-off campaigns Ownership of SMS marketing, leading on the content creation and build of workflows and one-off campaigns Delivery of paid remarketing adverts via channels including Google Ads, ensuring continuous improvement based on results and analytics Act as a "Superuser" of the CRM and Marketing Campaign system … to person for customer data knowledge Design and creation of mobile optimised email content, using analytics to continually improve performance Ownership of the customer journey communication via email and SMS, auditing the success of online customer communication and driving ongoing improvements and results Support in driving website performance through ongoing content updates, SEO strategy, keyword research, and blog planning - owning More ❯
to increase frequency and lifetime value by leveraging customer insight and trends to deliver relevant personalisation. The CRM Coordinator will be responsible for executing and optimising our domestic email, SMS and app campaigns. Reporting into the CRM Manager, this role requires a strategic thinker with a strong understanding of CRM best practices and a passion for data-driven insights. Requirements … building team and the CRM Assistant to execute outbound CRM campaigns for Kurt Geiger domestic sites, (Kurt Geiger UK, Carvela and Shoeaholics) Co-ordinate the planning of the email, SMS and push notification schedule alongside internal stakeholders Utilize CRM tools and analytics platforms to track campaign performance and trends across markets, presenting back to management and the wider team Leverage More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Hays
cost-efficiency while meeting regulatory content standards. Personalised Campaign Management Develop and execute segmentation and remarketing strategies to enhance customer engagement. Manage cross-channel campaigns, including PPC, email, and SMS, ensuring personalisation and high performance. Monitor and adjust campaign strategies in real-time to maximise ROI and lower CPA. Analytics & Performance Reporting Utilise Google Analytics, SEMrush, and marketing automation tools More ❯
Gateshead, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Reed
new Laravel-based platform Collaborate with the Technical Manager to understand and migrate existing business logic Integrate with key services: Cashflows (payments) Cloudflare (security, caching, WAF) Klaviyo (email/SMS marketing) Manage complex competition logic, live draws, ticket caps, and scheduling Optimise database performance and ensure secure, scalable infrastructure Support future features like new game types, loyalty modules, and affiliate More ❯
Employment Type: Full-Time
Salary: £90,000 - £100,000 per annum, Inc benefits
strategists, account and campaign delivery teams, and multiple client stakeholders. Presenting regularly to clients and attending client meetings. Driving strategy across all channels and touchpoints, from email, push, and SMS to a connected communications plan encompassing digital media, including social, mobile, and website. Contributing to the broader team by sharing knowledge and fostering a learning culture. What Skills Will Help More ❯
Nottingham, Nottinghamshire, England, United Kingdom
Harnham - Data & Analytics Recruitment
credit options, signalling exciting opportunities for development and impact in the near future! THE ROLE This role primarily focuses on managing and optimising PPC campaigns, while also supporting email, SMS marketing, and SEO channels. Key responsibilities include Google Ads optimisation, CRM campaign execution, A/B testing, and reporting using GA4. The company currently has an analyst-level team member More ❯
role You'll support the CRM Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. More ❯
role You'll support the CRM Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. More ❯
role You'll support the CRM Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. More ❯
role You'll support the CRM Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. More ❯
role You'll support the CRM Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. More ❯
role You'll support the CRM Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. More ❯
role You'll support the CRM Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. More ❯
role You'll support the CRM Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. More ❯
role You'll support the CRM Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. More ❯
role You'll support the CRM Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. More ❯
role You'll support the CRM Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. More ❯
role You'll support the CRM Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. More ❯
role You'll support the CRM Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. More ❯
role You'll support the CRM Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. More ❯
role You'll support the CRM Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. More ❯
role You'll support the CRM Manager with onboarding and implementing Salesforce and Marketing Cloud to ensure smooth integration and user adoption. You'll execute CRM campaigns across email, SMS, and social channels by building customer journeys, triggered messages, and personalised content. You'll maintain data accuracy within Salesforce and Marketing Cloud, handling data loading, user admin, and routine upkeep. More ❯
Leverage data analytics to understand customer behaviour, identify opportunities for improvement, and personalise customer communications. Segmentation & Personalisation: Create highly targeted customer segments and personalise messaging across all touchpoints (email, SMS, etc.) to enhance engagement and drive conversions. Email Marketing & Automation: Manage and optimise email marketing campaigns on Klaviyo, including automated flows, transactional emails, and promotional blasts. SMS Marketing & Automation: Develop … and execute SMS marketing campaigns using SMSBump, including promotional messages, transactional updates, and personalised offers. Manage SMS list growth and compliance. Build and optimise SMS flows and automation. Loyalty Program Management: Develop, manage, and optimise our customer loyalty program to incentivise repeat purchases and foster brand advocacy. Retention Strategy & Execution: Implement retention strategies across owned channels (email, SMS, loyalty program … the wider D2C team (e.g., subscriptions) to maximise customer lifetime value. A/B Testing & Optimisation: Conduct A/B tests on campaigns and initiatives across all channels (email, SMS) to optimise messaging, timing, frequency, and other variables to maximise performance. Reporting & Analysis: Monitor key CRM and retention metrics across all channels, analyse campaign performance, and provide regular reports on More ❯