City of London, London, United Kingdom Hybrid / WFH Options
Frossell Recruitment Ltd
Senior Tier 3 Technical SupportEngineer Salary : £90,000 £110,000 Location UK (Remote Working) Our Award-winning client a global provider of enterprise storage platforms and solutions is seeking an Senior Tier 3 Technical SupportEngineer to be based in the UK covering … from the storage analyst and storage press community. The position requires a willingness to work one Saturday per month. Responsibilities: Provide technical assistance and support for the most complex field issues. Provide proactive recommendations customers for improving their use of company storage solutions and help maximise their satisfaction. Diagnose … dockers and related technologies an advantage. VCE Certification an advantage. Administration level backup expertise an advantage. Previous experience as a Tier 3/4 Support an advantage. Ability to effectively communicate issues and resolutions to all levels of the organisation and customer base. Security clearance an advantage. Behavioural Requirements more »
South West England, Southampton, Hampshire, United Kingdom
Deerfoot IT Resources Limited
Senior IT SupportEngineer £30k - £42k Remote - South Coast 4-day working week As a trusted partner to this remote IT support provider, we have been tasked with the recruitment of a candidate with 2nd or 3rd line experience to join their close-knit team. Our … configuration. Alternatively, our client is also open to a candidate who has experience focused on Microsoft 365 and Windows. Role Overview Evaluate and resolve support requests from clients via phone and email. Customer-facing tasks such as routine backup checks and system reviews. Complete client-facing tasks to improve … efficiency and service quality. Documentation for both client and internal systems and processes. Occasional travel to client's premises for hands-on technical support where onsite attendance is unavoidable. Skills Required A successful candidate will have/be: Strong experience with Apple hardware and software including macOS and iOS. more »
We are currently recruiting for a Senior IT SupportEngineer to join a growing service provider in London, this will be a permanent role paying £37,500 p/a with a great benefits package also. Key Skills required; Strong IT support experience - predominantly windows technologies more »
