Service Desk Analyst We are looking for an experienced Support Analyst with knowledge of Active Directory, DNS and DHCP as well as general Windows support to work as part of a team supporting clients across the UK. The role will be to preform daily tasks, maintain systems and networks for clients as well as small low level More ❯
Role: Service Delivery Analyst Location: Fully Remote (Initial 1 Week Induction in Birmingham) Salary: £35,000 - £45,000 Network IT are looking for a Service Delivery Analyst, someone who has exceptional experience in a SOC (Security Operations Centre) interfacing into clients and customers to ensure high standards of service delivery within the SOC. The successful … growing organisation, who are willing to back you to develop your existing skills. This is a fantastic opportunity for someone who is a Level 1 or Level 2 SOC Analyst who is looking to use their technical expertise from a top-down perspective to ensure efficient service delivery of our client's SOC environment. Responsibilities To operates as … a customer service intermediary in between the technical SOC environment and our clients customer base. Act as a point of escalation for incident resolution. Build and maintain professional relationships/rapports with critical client stakeholders. Curate, design and present concise and information data in monthly service reports. Experience Required Previous Security Operation Centre/SOC experience. Knowledge of More ❯
Role: Service Delivery Analyst Location: Fully Remote (Initial 1 Week Induction in Birmingham) Salary: £35,000 - £45,000 Network IT are looking for a Service Delivery Analyst, someone who has exceptional experience in a SOC (Security Operations Centre) interfacing into clients and customers to ensure high standards of service delivery within the SOC. The successful … growing organisation, who are willing to back you to develop your existing skills. This is a fantastic opportunity for someone who is a Level 1 or Level 2 SOC Analyst who is looking to use their technical expertise from a top-down perspective to ensure efficient service delivery of our client's SOC environment. Responsibilities To operates as … a customer service intermediary in between the technical SOC environment and our client's customer base. Act as a point of escalation for incident resolution. Build and maintain professional relationships/rapports with critical client stakeholders. Curate, design and present concise and information data in monthly service reports. Experience Required Previous Security Operation Centre/SOC experience. Knowledge More ❯
New Works, Telford, Shropshire, England, United Kingdom Hybrid / WFH Options
Network IT
Role: Service Delivery Analyst Location: Fully Remote (Initial 1 Week Induction in Birmingham) Salary: £35,000 - £45,000 Network IT are looking for a Service Delivery Analyst, someone who has exceptional experience in a SOC (Security Operations Centre) interfacing into clients and customers to ensure high standards of service delivery within the SOC. The successful … and growing organisation, who are willing to back you to develop your existing skills.This is a fantastic opportunity for someone who is a Level 1 or Level 2 SOC Analyst who is looking to use their technical expertise from a top-down perspective to ensure efficient service delivery of our client's SOC environment. Responsibilities To operates as … a customer service intermediary in between the technical SOC environment and our client’s customer base. Act as a point of escalation for incident resolution. Build and maintain professional relationships/rapports with critical client stakeholders. Curate, design and present concise and information data in monthly service reports. Experience Required Previous Security Operation Centre/SOC experience. Knowledge More ❯
2X Service Desk Analyst (Weekend Shift Work) £(phone number removed) per annum On-site - Slough An established organisation is looking to recruit 2X Service Desk Analyst, to provide 1st/2nd line support at each of their sites in Berkshire. Due to weekend teaching, these roles include both Saturday/Sunday shifts, and 3 mid-week … Diagnose and resolve hardware, software, and network issues; escalate as needed to second-line or third-party support. Act as an escalation point for complex or unresolved incidents and service requests. Support problem management by identifying and documenting root causes and workarounds. Offer technical guidance and training to users, and maintain support documentation (FAQs, manuals). Monitor IT systems … and service performance using dashboards and monitoring tools. Install, configure, and update IT hardware and software per university standards. Collaborate with DTS and project teams to share knowledge and support service improvements. Draft user communications and assist with induction sessions and student onboarding. Participate in IT projects, testing, and process improvements. Maintain professionalism and up-to-date technical More ❯
Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Amtis Professional Ltd
ServiceAnalyst Gloucestershire Based Hybrid Working – 2 days on-site per week Salary: Up to £35,500 Amtis is recruiting for a ServiceAnalyst to join a great business and an expanding team who are responsible for supporting and maintaining the organisation's systems. This is a pivotal time as the team transitions to a new More ❯
while delivering mission excellence on programs of national importance. SAIC is seeking ITIL Process Analysts to support the design, deployment, and operations of IT Infrastructure based processes. The Process Analyst support the deployment of processes and procedures working with stakeholders to identify improvements. Job Responsibilities: Support the planning, design, and implementation of ITSM Request Fulfillment and Service Catalog … processes to meet evolving and changing needs and business requirements of customers, service providers, and internal stakeholders Support the development of procedures, work instructions, and templates to support process execution Analyze and identify solutions that integrate other processes Leverage knowledge and best practice experience to identify and champion recommendations for improvement opportunities within the specific process area Monitor processes … corrective action based on customer feedback or dissatisfaction; ensure similar case of dissatisfaction does not repeat Identify fulfillment opportunities that can be automated Provide input for technology requirements impacting service catalog and/or request fulfillment Support engineering and design of service catalog items Support measurement and reporting for weekly and monthly meetings Qualifications Required Education: Bachelors and More ❯
Business Analyst II, Registration and Verification Services/RVS Job ID: Amazon Retail India Private Limited - L59 As a Business Analyst of the worldwide Registration & Verification team, you will be responsible for driving insights into what makes sellers successful in the global ecosystem, and partnering with the product team to launch features at registration to help sellers be … successful. The ideal analyst should have proven experience in business analysis and product development; should be able to work across teams and should be able to lead leadership reviews. Our ideal candidate is a self-starter, comfortable working through ambiguity, conceptualizing and leading complex initiatives from end to end, and has an entrepreneurial spirit. In addition to collaborating with More ❯
Insight Investment is looking for an Application Infrastructure Services Analyst to join the team in Manchester. The Application Infrastructure Services Analyst will support core application infrastructure and batch operations. You will become a point of contact with regards to all scheduled processing (both in production and test environments) including intra-day and overnight batches, messaging to third parties More ❯
This Position is Subject to Contract Award JANUS Research Group is currently seeking an Operations Research Systems Analyst for a contract to support the Deputy Chief of Staff (DCS, G8. The DCS G-8 is the principal military advisor to the Chief of Staff, Army (CSA) and the Assistant Secretary of the Army, Financial Management and Comptroller (ASA(FMC More ❯
Description SAIC has an opening for a Technical Services Analyst. This position provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or More ❯
Community of Practice Technology Support Member Service Desk Analyst Volunteering with St John Ambulance strengthens communities. From youth support and education to wellbeing, events, and fundraising; your time makes a real impact. Are you committed to driving excellence and innovation? Do you have experience working within practitioners of Technology Support? As a Community of Practice Technology Support Member … Service Desk Analyst, you will play a vital role in supporting and enhancing a national community of practice. You will focus on specific activities or areas within the community, ensuring that efforts align with national standards and priorities while avoiding duplication. As a Community of Practice Technology Support Member Service Desk Analyst, you will: Support the … ins with the Tech Support Lead or Officer (usually monthly) Maintain up-to-date knowledge of supported systems and organisational digital policies Log their support activity to contribute to service monitoring and improvement This is a great opportunity for volunteers with technical aptitude to contribute to a national support function, develop service desk experience, and help others make More ❯
Peterborough, Cambridgeshire, England, United Kingdom
INTEC SELECT LIMITED
Service Desk Analyst – IT Consultancy – £14-16 per hour Inside IR35 – Fully Onsite Overview: I’m currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail, healthcare, and manufacturing. The team thrives on solving complex business challenges using modern technologies and are now looking to … expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident in the service Work within established policies and procedures to ensure high standards and compliance Seek opportunities to enhance the customer experience by identifying improvements to More ❯
Peterborough, Cambridgeshire, England, United Kingdom
INTEC SELECT LIMITED
Service Desk Analyst (Spanish speaking) – IT Consultancy – £16-18 per hour Inside IR35 – Fully Onsite Overview: I’m currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail, healthcare, and manufacturing. The team thrives on solving complex business challenges using modern technologies and are now … looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident in the service Work within established policies and procedures to ensure high standards and compliance Seek opportunities to enhance the customer experience by identifying More ❯
Job Role: 1st line IT Service Desk Analyst Location: Liverpool Salary: £25-27k plus standard benefits The Opportunity for you Are you currently working on a service desk looking to join a company that offers progression? Or maybe you have a passion for IT but havent yet managed to get your foot in the door? Then … this is the job for you. As a 1st line IT Service Desk Analyst you will be working for a leading delivery and logistics provider based in their Liverpool office. With online shopping rapidly taking over the high street this could not be a better time to start working for a continuously growing delivery company! Rachel (your line … keen for her employees to constantly upskill and in turn be offered promotions a perfect opportunity for somebody wanting to gain experience. You will be working alongside 8 excellent Service Desk Analysts fixing IT issues from internal colleagues and external customers to ensure the business can run smoothly. You will be working in a busy office environment and will More ❯
Insight Investment is looking for a Senior Service Desk Analyst to join the End-User Computing team in London. This is a highly technical, multi-disciplined, desktop-focused role where the team is responsible for escalations from the Service Desk (1st Line Support), Video Conferencing Equipment, Printers, and dealing with a wide range of software (approximately … also involves collaborating with both internal teams and external vendors to manage software and hardware solutions effectively. Role Responsibilities Act as the escalation point for technical issues from the Service Desk (1st Line), ensuring timely and effective resolution Deliver 2nd Line Support across the business, providing both on-site assistance and remote support to colleagues in regional offices Diagnose … external vendors to implement and maintain software and hardware solutions Create and maintain clear documentation to support knowledge transfer and empower 1st Line teams with effective troubleshooting guidance Manage service tickets efficiently, ensuring regular updates and clear communication with end users throughout the resolution process Perform trend analysis to identify recurring issues, driving continuous improvement through actionable insights and More ❯
The VGP Group is a leading international, listed project developer for high-quality logistics and industrial properties and administrative buildings with high standards for energy-efficient and sustainable construction methods. The company acquires strategically located sites with ideal transport connections More ❯
Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Data Careers
Role: Service Analysts/Application Support - Policing Location: Hybrid (Gloucestershire 2/3 days per week and WFH) Salary : £35,526 + Excellent pensions and other Employee Benefits Key Skills: 1st/2nd line Systems/Applications support, ITIL awareness, incident response/responding to tickets, excellent customer skills, basic knowledge of MS modern management tools such as SQL … for Users. This can include training Users, updating documentation, escalating issues etc. The successful candidate will be able to demonstrate: 2+ years' experience in a similar application support/Service Desk environment responding to tickets. Any experience in a Police or similar critical support setting would be highly advantageous Excellent communication skills, written and verbal A good technical awareness More ❯
Vacancy for Digital Services Performance Analyst at The National Archives 26 March 2022 Richmond upon Thames, London Full-Time Summary We are transforming our digital services at The National Archives. As part of the Digital Services department, you will work with all available digital data and, using your analytical skills, generate clear, actionable insights to help develop our business … assisting others in understanding the next steps. You will support product teams, especially user researchers, to combine the 'what' and 'why' of user behaviour, as well as product and service managers, to identify 'what good looks like' and develop hypotheses. You'll be a clear and confident communicator, able to share information across the organisation, train others, and enable More ❯
Job Title: Data Analyst (Sales & Marketing) Location: Hampshire Salary: c£55,000 Job Type: Full-time Are you a data-driven professional with a passion for uncovering insights that drive marketing and sales success? Our client is looking for an experienced Data Analyst to join their team and play a pivotal role in transforming complex data into actionable … business intelligence.As a Data Analyst, you’ll support Sales and Marketing functions by developing compelling Power BI dashboards, analysing customer and market data, and providing data-driven recommendations that shape strategic decisions. Key Responsibilities Build and maintain informative Power BI dashboards and visualisations. Analyse customer, market, and competitor data to uncover trends and insights. Deliver business performance and competitive … What We're Looking For A Bachelor’s degree in Marketing, Statistics, Mathematics, Business Analytics, or a related field (or equivalent work experience). Proven experience as a Data Analyst, preferably within a marketing context. Strong proficiency in Power BI (or similar tools like Tableau). Ability to query relational databases using SQL. Highly analytical with strong attention to More ❯
Our client is one of the market leading IFA businesses in the area We are looking for a Proposition and Operations Analyst to join the team As the company grows and new branches open we are looking for someone who can help integrate the technology into 1 main system This role bridges the gap between strategic proposition development and More ❯
We are currently seeking a Client Services & Reporting Analyst to join us in Jersey. About us Accuro is an award-winning, independent, trust and private office company with offices in Jersey, London, Geneva and Mauritius. We have 180+ employees and pride ourselves on being a progressive force for good for our clients, our staff and our industry. About the … role The Client Services & Reporting Analyst will primarily support the team for an UHNW client by managing, analysing and reporting on client data as part of the monthly budgeting process, financial records, and carry out general trust administration tasks as and when required. The ideal candidate will work independently and collaboratively with the Associate Director, the client's private More ❯
Role: Gotham Field ServiceAnalyst Location: Norfolk, VA Clearance Required: Active TS/SCI or Higher Contract End: Renews annually for past 12 years. Long legs. Travel: Willingness to travel to CO and DC on occasion. Relocation: Can be negotiated if reduced from Salary. Job Description: We are seeking experienced operations and intelligence professionals skilled in using and … training others on software (e.g., Gotham, Gaia, Foundry, etc.) to join our team. As a Field ServiceAnalyst, you will be on the front lines strengthening user relationships. Your responsibilities will include: Troubleshooting technical issues Developing new use cases Working alongside analysts to solve unique and complex problems This role may involve collaborating closely with users worldwide and More ❯
SHINE Systems is seeking experienced operations and intelligence professionals skilled in using and training others on software (e.g. Gotham, Gaia, Foundry, etc.) to join our team. As a Field ServiceAnalyst, you will be on the front lines strengthening user relationships. Your responsibilities will include troubleshooting technical issues, developing new use cases, and working alongside analysts to solve More ❯
SHINE Systems is seeking experienced operations and intelligence professionals skilled in using and training others on software (e.g. Gotham, Gaia, Foundry, etc.) to join our team. As a Field ServiceAnalyst, you will be on the front lines strengthening user relationships. Your responsibilities will include troubleshooting technical issues, developing new use cases, and working alongside analysts to solve More ❯