101 to 125 of 128 Permanent Service Analyst Jobs

Were looking for a Helpdesk Analyst local to Chorley with a keen aptitude for troubleshooting and customer serviceto join our Client'sLancashire based technology team. This is anentry level position that focuses on providing technical support to customers using their helpdesk ticketing tool and resolving or escalating issues where needed. This can be offered on ahybrid office/home … of software updates Issue logging Use a ticketing system to document all technical issues reported by users, ensuring accurate records of the problem, actions taken, and final resolutions Customer Service and Communication Respond promptly to queries: Address customer concerns via email and phone, maintaining a courteous and helpful attitude Educate users: Assist users in understanding how to avoid future … problems by providing guidance and education on using systems properly. What we're looking for? 1 year + experience in Application/Tech support or other Customer Service support role Great customer skills and good all round IT troubleshooting skills. Ability to multitask and prioritise workload Confident, friendly and outgoing, always happy to role your sleeves up and go More ❯

range of core benefits that reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 7.5 … Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose As Senior Performance Analyst (Market Services) you will responsible for the Market Services performance reporting suite – developing, maintaining and analysing reports to help improve performance Responding to business and management information requests to … support the delivery of great service to our customers. You will also provide technical reporting support to the Market Services team Accountabilities & Responsibilities Lead the production and publication of Non-Household performance metrics, providing critical insights that drive team and organisational success Interpret and replicate industry-standard performance metrics, ensuring alignment with market benchmarks and regulatory expectations Maintain and More ❯

Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist … in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This … graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities 3+ More ❯

Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist … in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This … graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience More ❯

Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist … in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This … graphs Ability to adjust to and implement change Problem Solving skills Multitasking skills Work as a team member Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education Strong organizational skills in managing multiple priorities Experience More ❯

Senior Customer Services Analyst (Viator) Oxford, United Kingdom Senior Customer Services Analyst I Viator About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believethat making memories is what travel is all about. And with 300,000+ travel experiences toexplore-everything from simple tours to extreme adventures (and all the niche, interesting stuffin between … ll remember. The Customer Insights team uses both quantitative and qualitative data to understand customer pain points along the traveller journey as well as operational efficiencies within our Customer Service department. The Customer Services Analytics Team is seeking a Senior Analyst who has the analytical and leadership skills as well as business experience to support numerous end users … ll bring to the team: Experience: 5+ years in a reporting or analytics role focused on performance measurement, reporting automation, and dashboard development. Experience in operations, e-commerce, or service-oriented environments preferred. Education: Bachelor's Degree in an analytical field (math, economics, engineering, statistics, etc.), preferred Masters Degree is a plus Tools: You will have knowledge of key More ❯

Role Summary The role of a Customer Support Analyst is varied. It includes the day-to-day management and resolution of support calls, being involved in customer implementation work and supporting other internal business departments as required. Main Job Tasks and Responsibilities Respond to and follow up customer support calls (1st, 2nd and 3rd line support) Identify, diagnose and More ❯

is an opportunity for someone with excellent communication and stakeholder management skills . You'll work cross functionally with internal teams including IT, Site Operations, Online Trading, Marketing Customer Service and Logistics teams as well as our external partners in Warehouse Logistics, Ecommerce Carriers and third-party providers. Ownership of the technical administration and maintenance of the back end … or external partners and act as a problem owner until the problem would be resolved and the solution is delivered. Skills, Experience and Attributes: 5+ years working within a service delivery and/or technical role with a focus on logistics, warehouses and/or EC delivery carriers Significant experience working in a Retail digital/ecommerce team servicing … an EU or Global scale.Experience analysing business requirements and creating epics/user stories.- Experience working with technical development Teams.Experience working with Product Owner/Managers, Business/Technical Analyst and Agile.- Experience working with external partners and/or third-party vendors.- Experience with payment platform/gateway to the EC system would be a plusExcellent knowledge of More ❯

Job Title: Data Analyst/Project Coordinator Location: Jersey City, NJ, Hybrid (3 days in-office, 2 days remote) Pay Rate: Up to $55.56/hr Duration: Up to 1 year (possible extension) About the Role We are seeking a highly organized, proactive, and resourceful professional to support the Wealth Management Operations - Chief Administration Office & Data Analytics team. This More ❯

Infrastructure Services Analyst, Azure IaaS, DNS, DHCP, Microsoft 365, 12 month FTC, Part Remote Infrastructure Services Analyst required to work for a Professional Services company based in the City of London. However, this will be half remote/half officed based. This is initially a 12 month fixed term contract but has every opportunity to go permanent. Also … office and 2 days from home. On a positive note the office, the offices are amazing and hopefully somewhere you would want to go to work! The Infrastructure Services Analyst will be responsible for the day-to-day management of infrastructure topologies within the firm including servers, storage devices, firewalls, WAN, LAN, WIFI, Internet and unified communications. The individual More ❯

Infrastructure Services Analyst, Azure IaaS, DNS, DHCP, Microsoft 365, 12 month FTC, Part Remote Infrastructure Services Analyst required to work for a Professional Services company based in the City of London. However, this will be half remote/half officed based. This is initially a 12 month fixed term contract but has every opportunity to go permanent. Also More ❯

Are you a data-driven analyst with a passion for turning numbers into actionable insights – and ready to take the next step in your career? We’re supporting a rapidly growing international wealth management platform that is expanding its Proposition team and looking for a Data Analyst to join them on a full-time permanent basis in Bath. … marketing, IT, and sales teams to embed insights into strategic planning Ensuring data quality, consistency, and integrity across reporting What we’re looking for: Proven experience as a Data Analyst, ideally within marketing, product, or business intelligence (financial services experience advantageous) Strong analytical and problem-solving skills, with excellent attention to detail Proficiency in data visualisation tools such as More ❯

Are you a data-driven analyst with a passion for turning numbers into actionable insights – and ready to take the next step in your career? We’re supporting a rapidly growing international wealth management platform that is expanding its Proposition team and looking for a Data Analyst to join them on a full-time permanent basis in Bath. … marketing, IT, and sales teams to embed insights into strategic planning Ensuring data quality, consistency, and integrity across reporting What we’re looking for: Proven experience as a Data Analyst, ideally within marketing, product, or business intelligence (financial services experience advantageous) Strong analytical and problem-solving skills, with excellent attention to detail Proficiency in data visualisation tools such as More ❯

Are you a data-driven analyst with a passion for turning numbers into actionable insights – and ready to take the next step in your career? We’re supporting a rapidly growing international wealth management platform that is expanding its Proposition team and looking for a Data Analyst to join them on a full-time permanent basis in Bath. … marketing, IT, and sales teams to embed insights into strategic planning Ensuring data quality, consistency, and integrity across reporting What we’re looking for: Proven experience as a Data Analyst, ideally within marketing, product, or business intelligence (financial services experience advantageous) Strong analytical and problem-solving skills, with excellent attention to detail Proficiency in data visualisation tools such as More ❯

prioritise tasks effectively. Personality counts, the team values people who bring energy, character, and a positive attitude to the workplace. This role could suit: ** Someone with IT helpdesk or service desk experience looking to broaden their skills. ** An IT or Computing graduate who is motivated to launch a career in technical support and wants hands on experience with both … is £24,000-£27,000, and you'll benefit from structured training and development opportunities to grow your career. Additional benefits include: ** 25 days holiday, rising to 30 with service, plus bank holidays. ** Health, life assurance, and pension. ** Regular salary reviews and clear progression opportunities. ** A sociable culture with quarterly events, table tennis, pool in the office, and team More ❯

aspect and processes as a whole. Ways of working with external partner(s) Understand suppliers support contract & SLAs. Holding suppliers accountable to the agreed SLAs Attend weekly/monthly service reviews, be the first line of contact for suppliers Escalating and communicating (as appropriate) where delivery doesn’t meet expectations/support model or where risks are impacting innocent … business. (if required) Regular meetings/communication with vendors for outstanding actions on tickets/changes Monitor/evaluate supplier performance. Service performance Create daily, weekly, monthly, annual reports Create dashboards Review ITSM queues daily Daily communication with business and users Service Improvements & Documentation Identify opportunities for improvements Create self help guides for users Create process documents Create More ❯

aspect and processes as a whole. Ways of working with external partner(s) Understand suppliers support contract & SLAs. Holding suppliers accountable to the agreed SLAs Attend weekly/monthly service reviews, be the first line of contact for suppliers Escalating and communicating (as appropriate) where delivery doesn’t meet expectations/support model or where risks are impacting innocent … business. (if required) Regular meetings/communication with vendors for outstanding actions on tickets/changes Monitor/evaluate supplier performance. Service performance Create daily, weekly, monthly, annual reports Create dashboards Review ITSM queues daily Daily communication with business and users Service Improvements & Documentation Identify opportunities for improvements Create self help guides for users Create process documents Create More ❯

aspect and processes as a whole. Ways of working with external partner(s) Understand suppliers support contract & SLAs. Holding suppliers accountable to the agreed SLAs Attend weekly/monthly service reviews, be the first line of contact for suppliers Escalating and communicating (as appropriate) where delivery doesn’t meet expectations/support model or where risks are impacting innocent … business. (if required) Regular meetings/communication with vendors for outstanding actions on tickets/changes Monitor/evaluate supplier performance. Service performance Create daily, weekly, monthly, annual reports Create dashboards Review ITSM queues daily Daily communication with business and users Service Improvements & Documentation Identify opportunities for improvements Create self help guides for users Create process documents Create More ❯

aspect and processes as a whole. Ways of working with external partner(s) Understand suppliers support contract & SLAs. Holding suppliers accountable to the agreed SLAs Attend weekly/monthly service reviews, be the first line of contact for suppliers Escalating and communicating (as appropriate) where delivery doesn’t meet expectations/support model or where risks are impacting innocent … business. (if required) Regular meetings/communication with vendors for outstanding actions on tickets/changes Monitor/evaluate supplier performance. Service performance Create daily, weekly, monthly, annual reports Create dashboards Review ITSM queues daily Daily communication with business and users Service Improvements & Documentation Identify opportunities for improvements Create self help guides for users Create process documents Create More ❯

aspect and processes as a whole. Ways of working with external partner(s) Understand suppliers support contract & SLAs. Holding suppliers accountable to the agreed SLAs Attend weekly/monthly service reviews, be the first line of contact for suppliers Escalating and communicating (as appropriate) where delivery doesn’t meet expectations/support model or where risks are impacting innocent … business. (if required) Regular meetings/communication with vendors for outstanding actions on tickets/changes Monitor/evaluate supplier performance. Service performance Create daily, weekly, monthly, annual reports Create dashboards Review ITSM queues daily Daily communication with business and users Service Improvements & Documentation Identify opportunities for improvements Create self help guides for users Create process documents Create More ❯

Friendly Policies Free Parking Join us at Landmark and be part of a team that supports your ambitions and growth, both personally and professionally. The Opportunity The Technical Services Analyst (LVS) is both a technical and operational role supporting 1st Line Analysts and providing expertise to troubleshoot skills relating to the LVS portfolio of applications. There is also a … incident management. The role will involve: Being an ambassador for LVS at every contact with external customers and internal teams alike – focussing on the customer experience; delivering world class service at all times. Troubleshooting complex IT problems and resolving issues within the boundaries of the role’s remit. Documenting common problems and liaising with DevOps and Development teams where … About you You will be a strong communicator with excellent problem-solving skills and high attention to detail. You will also have/be: Previous experience in a technical service desk role, varying hardware and software platforms. Staff supervisory experience would be an advantage, although not essential. The ability to understand user requirements and translate into technical solutions. A More ❯

MUFG UK Analyst Programme: Business Critical Services page is loaded 2026 MUFG UK Analyst Programme: Business Critical Serviceslocations: Londontime type: Full timeposted on: Posted 2 Days Agotime left to apply: End Date: November 2, 2025 (30+ days left to apply)job requisition id: -WDDiscover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading … and associated governance requirements Providing operational support for VM activities and projects Ensuring data accuracy and supporting timely reporting Contributing to continuous improvement within the VM functionOur 18 month Analyst Programme starts with a comprehensive training programme designed to develop a sound understanding of our product lines, our clients & our business strategies. Equipped with newfound knowledge, you'll start More ❯

Business Analyst - Custody and Execution Services - 12 month FTC London (GB) LGT Wealth Management UK LLP is a UK-based partnership, wholly owned by the private banking group LGT, which is in turn owned by the Princely Family of Liechtenstein. When we set up LGT Wealth Management in 2008, our aim was to offer a fresh approach to wealth … office is based in London however we have a presence in Edinburgh, Jersey, Leeds, Birmingham and Bristol. The plan was simple: put our clients first by providing a transparent service, designed around what is right for each of them. By drawing together in-depth knowledge and experience from across the industry, we provide a flexible, bespoke service adapted … and their Clients. It is made up of several functions - Dealing, Settlements,Transfers and ISA Aministration, Treasury, Corporate Actions and Tax and Operations Control. Brief Role Objective: The Business Analyst will work with the Custody Services Support Manager and the Custody and Execution Services business teams to drive technological, regulatory and business improvements across the department. The focus will More ❯

An exciting opportunity has arisen for a Business Change Analyst to join a globally recognised organisation in London, supporting the Technology & Transformation department on a range of impactful projects. This role offers you the chance to play a pivotal part in shaping and delivering business change initiatives that span multiple regions and function. As a Business Change Analyst More ❯

Business Analyst - In Home/Repairs and Maintenance - Smart Metering (Salesforce Field Service or Microsoft Dynamics 365 Field Service is essential - min. two contracts in this specialist area/environment) Inside IR35 - £550 per day - Start 1st of October 2025 - 6-month contract The IT function operates within the technology space providing business solutions which are innovative … robust, cost effective, and aligned with corporate goals and strategy. As a Business Process & Systems Analyst, you will be responsible for identifying, implementing and maintaining industry leading business solutions. With a focus on effective use of technology, processes, and systems, the successful candidate will understand the needs of our business and develop appropriate solutions to continually improve operational and … all internal processes •Identify and evaluate different technologies aligned with business goals and strategy •Conduct impact assessments for defined process and system changes •Help to identify opportunities to improve service, quality, safety and profitability by improving existing or implementing new processes and systems •Develop and maintain positive close working relationships with business stakeholders •Communicate regularly and appropriately with all More ❯