51 to 75 of 99 Permanent Service Analyst Jobs

summary We are looking for a Pathology Service Desk Analyst to join our Pathology service desk team on a 6 months fixed term contract. This post is full time however we would accept part time, please enquire for more details. You can join our team to deliver … innovative, high-performing pathology services that is focused on our service users and delivers high quality and fully compliant services. We are in the unique position of providing a dedicated Pathology team with the aim of producing a highly skilled workforce through the provision of continued training and development ...

Title: IT Service Desk Analyst Location: Fully Remote/Work From Home (WFH) - office based in Sussex Salary: £28,500 + Benefits Start date: ASAP Outside Office Hours: 4pm to 12am Wednesday & Thursday/8pm to 8am Saturday & Sunday (37.5 hrs per week) Company: We are assisting … successful IT services company who are searching for an OOH (Evening and Weekends) IT Service Desk Analyst/1st and 2nd Line Support Analyst who is comfortable supporting users with technical issues within an ITIL Framework. This role is Fully Remote/Work From Home (WFH). ...

Description Service Desk Analyst - Swedish Speaking Increase your chances of reaching the interview stage by reading the complete job description and applying promptly. UK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent … basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical xkybehq escalations. Youll log, troubles Please click on the apply button to read the full ...

Description Service Desk Analyst - Swedish Speaking Increase your chances of reaching the interview stage by reading the complete job description and applying promptly. UK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent … basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical xkybehq escalations. Youll log, troubles Please click on the apply button to read the full ...

Description Service Desk Analyst - Swedish Speaking UK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. ...

Overview An exciting opportunity has become available for a Service Desk Analyst (Level 2) to join the Technology Services Management division based at Paragon's Client partner site in Rotherham. The role objectives of a service desk are centred around maintaining efficient IT operations ensuring that … service desk operates smoothly, supporting business operations effectively, and maintaining a high level of user satisfaction. This is a full-time office based position working on rotating shift pattern hours. Rotation between, day/evening & night shift ( Roughly 8am-4pm/4pm-11pm/11pm-7am) Each shift will ...

people to be the best – ensuring they feel proud to be themselves and part of BUUK Infrastructure. We are looking for ICT Senior Service Desk Analyst who would like to help us reach our mission to “earn customer loyalty and drive business growth by providing consistently excellent service”. Purpose of this role Provide a senior level of first line support by acting as an escalation point for other Service Desk Analysts and Team Leaders. Manage team on a deputised basis by coordinating workflows and making decisions on behalf of Service Desk Team Leader.To ensure ...

summary As a Service Desk Analyst Level 1, youll join a dedicated IT team at Practice Plus Group, supporting colleagues across a wide range of healthcare services. Based in Southampton, youll work rotating shifts between 7:30am and 7pm, Monday to Saturday, helping ensure our users receive fast … supportive organisation where your growth, ideas and contribution genuinely matter. Main duties of the job Logging and prioritising tickets Accurately record incidents and service requests in real time, ensuring correct categorisation and SLA alignment. Managing user communication Keep customers informed throughout the lifecycle of their issue, from first contact ...

role where you can make an impact and grow with us, now is the perfect time to come on board. Overview The Senior IT Service Desk Analyst provides advanced technical support and guidance to Fieldfisher employees, acting as an escalation point for complex incidents and requests. This role … combines hands-on troubleshooting with mentoring analysts, ensuring adherence to IT Service Management (ITSM) best practices and delivering exceptional customer service. The IT Service Desk operates on a weekly rotational schedule to ensure full coverage and support. Team members work shifts between 08:00 and 19:00, providing ...

people to be the best ensuring they feel proud to be themselves and part of BUUK Infrastructure. We are looking for ICT Senior Service Desk Analyst who would like to help us reach our mission to earn customer loyalty and drive business growth by providing consistently excellent service. … Purpose of this role Provide a senior level of first line support by acting as an escalation point for other Service Desk Analysts and Team Leaders. Manage team on a deputised basis by coordinating workflows and making decisions on behalf of Service Desk Team Leader. To ensure efficient ...

Service Desk Analyst required by market leading, award winning, professional services organisation based in Salisbury. This is an excellent opportunity for someone with a passion for technology and customer service to develop their skills within a supportive environment, acting as the first point of contact … with hardware and software installations, configurations, and upgrades Contributing to IT projects, including system upgrades and new implementations Delivering a high level of customer service with a positive and proactive approach This is a user-facing role , requiring strong communication skills and a professional, approachable manner. About You Previous ...

Senior 1st Line Support/Senior Service Desk Analyst/Team Lead - Based in Wakefield area- Mon - Fri needed to provide end user support. As Senior Service Desk Analyst you will be that technical go to person for the team and help with monitoring calls, troubleshooting ...

immediate need for anIT Service Desk Analystin Louisville, KY. This is a contract opportunity and not available for Corp2Corp. SUMMARY The IT Service Desk Analyst will support a global help desk team to ensure that the computer users receive appropriate assistance with technology related incidents and questions. … fashion. Follow up on closed trouble calls to ensure the user is functioning effectively. Escalates trouble calls to appropriate second level resources or to Service Desk leadership as necessary. Tracks all calls in service management tools. Looks to identify patterns that may indicate either a systemic problem ...

Line Service Desk Analyst required by market leading, award winning, professional services organisation based in Central London. This is an excellent opportunity for someone with a passion for technology and customer service to develop their skills within a supportive environment, acting as the first point of contact … support across the business. The Role Working as part of a collaborative IT team and reporting to the Service Desk Manager, you will provide front-line support to users, ensuring issues are logged, diagnosed, and resolved efficiently. Key responsibilities include: Acting as the first point of contact ...

Role We are looking for a customer-focused and proactive Service Desk Analyst to join Claranet’s Managed Services team. In this role, you will provide first-line technical support to customers, ensuring high levels of service through effective ticket management, issue resolution, and clear communication. … internal teams and third-party suppliers, and continuously developing your technical expertise across our product portfolio. Key Responsibilities Ensure that the highest levels of service are delivered to Claranet’s customers Providing telephone and ticketing based customer support Assess the impact and urgency of tickets and gather the appropriate ...

Service Desk Analyst required by market leading, award winning, professional services organisation based in Salisbury. This is an excellent opportunity for someone with a passion for technology and customer service to develop their skills within a supportive environment, acting as the first point of contact ...

seeking a motivated and enthusiastic individual who recognises the value of providing outstanding customer service. Reporting to the Service Desk Manager, the First Line Service Desk Analyst serves as the primary point of contact for colleagues across the organisation, providing IT support through various channels by logging … resolving incidents, problems, and service requests, whilst maintaining an exceptional standard of customer service. Responsibilities: Provide First-level IT support by logging and resolving queries related to incidents, problems, service requests, and other issues that arise, both remotely and in-person. This includes support for hardware, software, mobile ...

Duration 12 Months Contract Job Summary: The Service Desk Analyst provides frontline technical support to end users by handling help desk requests through phone and email. This role is responsible for troubleshooting hardware, software, connectivity, and application issues while ensuring excellent customer service and timely issue resolution. … software installations Escalate unresolved issues to appropriate IT support teams Assist with support for enterprise and departmental applications Required Skills 4+ years of Service Desk or IT Support experience Strong remote phone support and troubleshooting experience Excellent written, verbal, and interpersonal communication skills Ability to work independently with minimal ...

creating a workplace where people feel supported, valued, and empowered to succeed. We are looking for a proactive and customer-focused 1st Line IT Service Desk Analyst to join our IT team. In this role, you will be the first point of contact for technical support across … business, ensuring colleagues receive fast, accurate, and friendly assistance so they can deliver exceptional service to our customers. As part of this role, there will be some on-call weekend working to support our retail, logistics, and operational teams during peak trading periods. Our Values Our culture is guided ...

client, a leading company within the IT sector, are looking to recruit an organised, professional and efficient Service Desk Analyst to join a technical team proving support to a UK wide client base. Reporting to the IT Manager, duties to include. Resolving incoming IT queries remotely via email … phone, or at the office. Prioritising and resolving IT concerns and escalating serious issues to relevant stakeholders. Avoiding service interruptions by performing system installations, updates, and maintenance procedures. Working to different service levels and KPIs, but at all times youll provide exceptional customer service ensuring a superb ...

since 1999. Mindlance is here to help you to find the perfect fit with just the right company. Currently, we are seeking an Operational Analyst for an exciting career growth opportunity. Make your next big career move with the kind of position that will allow you to be genuinely … discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans." Job Title: Business Analyst Jr/Customer Service Representative Job Category: Customer Service Industry: Energy - Utilities - Gas - Electric Job Location: Philadelphia, PA Zip Code ...

active monitoring of our Processing managed services and first line fault resolution. The role requires excellent communication and problem‐solving skills as customer communication, service and service availability are critical. Responsibilities Work within a shift pattern that provides 24/7/365 cover. Support the new Orchestration … ongoing incidents. Manage system jobs and schedules, ensuring compliance with SLAs. Assist with change management activities. Adhere to all documented policies and procedures supporting service availability. Create or update operational work instructions. Qualifications Technical aptitude and enthusiasm to learn new systems and processes. Enjoy troubleshooting and diagnosing problems. Methodical ...

part of a team that supports your ambitions and growth, both personally and professionally. The Opportunity: We are looking for a skilled Service Desk Analyst to work as part of a team to support a range of systems within the Landmark Information Group. You will be responsible … United Kingdom to provide physical support About You: To be considered for the role you will need to have:- ITIL V4 Foundation or previous Service/Support Desk experience Exposure to Microsoft 365 Admin Centre, AD Good customer service skills Self-motivated Excellent time management & request\ticket management ...

Were looking for a Customer Service Analyst 2nd Line to join our Every HR team, supporting customers using our cloud-based HR and Payroll software, primarily within the education sector. This role is ideal for someone with solid HR or payroll systems experience who enjoys problem solving, supporting … customers with complex queries, and working closely with technical and product teams in a SaaS environment. About the role As a 2nd Line Analyst, youll be responsible for resolving advanced customer queries related to HR and payroll functionality, payroll calculations, statutory requirements, and system behaviour. Youll ...

looking for two Service Desk Analysts, to join an established IT service desk where you will be first point of contact for technical support, providing resolution of hardware, software and network related issues as well as undertaking user administration and access related tasks. Key Skills and Experience … essential) Previous experience working on an IT Service Desk in an ITIL environment at 1st/2nd/3rd line technical support level. The role and responsibilities can be tailored depending on your current level of technical knowledge. Have a good understanding/proficiency in MS office suite applications ...