76 to 100 of 123 Permanent Service Analyst Jobs

Senior Service Desk Analyst — MSP 2nd/3rd Line, Cloud & Security

Location
Manchester, England, United Kingdom
Goaco Ltd is seeking a Senior Service Desk Analyst to deliver 2nd and 3rd line support for internal users and managed customers. You will escalate complex issues, mentor junior engineers and help improve service quality. The role covers onboarding, infrastructure and cloud solutions, with a focus ...

IT Service Performance Analyst — Hybrid & Automation Focus

Location
Glasgow, Scotland, United Kingdom
Aggreko plc is seeking an IT Service Performance Analyst in Glasgow to help strengthen global IT operations through process evaluation, productivity improvements, automation, and continuous improvement initiatives. You will lead ITIL processes for Asset and Configuration Management, collaborate with IT Security, and use SLAs to drive operational gains ...

Senior Service Support Analyst (Public Sector, 2nd Line)

Location
Greater London, England, United Kingdom
public sector technology company is seeking a Service Support Analyst to provide 2nd line support. You will be responsible for resolving issues, improving services, and providing technical expertise in a collaborative environment. The ideal candidate has a strong IT and customer service background, with familiarity in scripting … clearance is required, ensuring candidates have a solid track record in the UK. This role offers you the chance to contribute significantly to public service improvements. #J-18808-Ljbffr ...

Senior Service Desk Analyst – Hybrid MSP Role

Location
Dartford, England, United Kingdom
Goaco is seeking an experienced Senior Service Desk Analyst to join our growing technical team. This role provides 2nd and 3rd line support for internal systems and our managed customers, while mentoring junior engineers and driving service improvements. You will escalate complex issues, support onboarding, and contribute ...

Business Analyst Banking & Financial Services

Hiring Organisation
Genesys
Location
Portola Valley, California, United States
Employment Type
Any
Salary
USD 130,000 Annual
Title: Business Analyst Banking & Financial Services Location: Hybrid (Menlo Park, CA) Employment Type: Full-Time Experience: 5+ Years Industry: Banking/Financial Services/Technology Job Summary We are seeking an experienced Business Analyst with strong expertise in banking, financial services, commercial banking, credit risk, retail lending … stakeholders and cross-functional teams to ensure alignment between business objectives and technology solutions. Required Skills & Qualifications - 5+ years of experience as a Business Analyst, IT Business Analyst, Financial Business Analyst, or related role. - Strong experience within Banking and Financial Services. - Hands-on experience with Commercial Banking ...

Service Desk Analyst (First Line) - Norwich, UK

Hiring Organisation
Randstad Digital
Location
Norwich, Norfolk, United Kingdom
Employment Type
Permanent
Salary
GBP 10 - 13 Hourly
Role: Service Desk Analyst (First Line) Type: Contract (3 Months with potential extension) Location: Norwich, UK Working Model: Onsite Duties: To maintain and increase customer productivity by providing first line customer focused information and advice, solving technical incidents and problems click apply for full job details ...

Onsite Service Desk Analyst – First-Time Fix Specialist

Location
Milton Keynes, England, United Kingdom
VWFS is seeking a Service Desk Analyst for a 12-month contract in Milton Keynes. The role is fully onsite with shifts 8-4 or 10-6, involving logging incidents, providing first line fixes, and escalating where required. Responsibilities include maintaining SLAs, prioritising tickets, and updating stakeholders. Desirable … ITIL basics and service desk/customer care certs are preferred; strong communication and team collaboration are key. #J-18808-Ljbffr ...

Senior Service Desk Analyst — Resolution & Mentoring

Location
Manchester, England, United Kingdom
Methods Business and Digital Technology Limited is hiring a Principal Service Desk Analyst to resolve issues across the information system lifecycle, from incident classification to remediation. The role involves escalation handling, proactive monitoring, and collaboration with internal and external IT teams to ensure timely service restoration. … successful candidate will lead advanced resolution efforts, analyse trends, mentor junior staff, and deputise for the Service Desk Manager as #J-18808-Ljbffr ...

Service Desk Analyst

Hiring Organisation
Oscar Associates (UK) Limited
Location
Leicester, Leicestershire, East Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£24,000
Graduate IT Support Analyst | Hybrid | £25,500 About the Role We're recruiting a First Line IT Support Engineer for a large UK enterprise with a friendly, collaborative, and social IT team. You'll be the first point of contact for IT issues, managing incoming tickets, troubleshooting hardware/… Friendly, social, and collaborative team culture Regular team events and social activities Clear career progression 25 days leave + bank holidays Graduate IT Support Analyst | Hybrid | £25,500 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what ...

Senior Service Solutions Analyst - Hybrid/Remote Impact

Location
Reading, England, United Kingdom
Loftware UK is seeking a Senior Service Solutions Analyst to partner with Sales, Solution Consultants and Delivery to scope, shape, and position services offerings that accelerate customer outcomes and drive services bookings. This hands-on senior contributor brings strong analytical and delivery knowledge to complex enterprise opportunities. … role partners with Sales leadership, Delivery Managers, and Engineering to develop value-based service proposals, manage risk, and continuously improve #J-18808-Ljbffr ...

Service Center Technical Analyst

Hiring Organisation
The Timken Company
Location
Houston, Texas, United States
Employment Type
Any
Salary
GBP Annual
push the limits of what's possible in their world of motion. Timken Power Systems, Philadelphia Gear brand has a current opening for a Service Center Technical Analyst responsible for providing technical solutions to repair and parts inquiries in support of outside sales and manufacturing activities. This position … reports to the Service Center Engineering & Customer Service Manager.Essential Responsibilities: Provide product and application technical support to internal/external customers (outside sales, procurement, and manufacturing) Perform visual inspections, root cause/corrective action of incoming failed parts, and prepare the electronic forms during the I&R quote ...

Service Desk Analyst

Hiring Organisation
ed Resourcing Ltd
Location
Hertfordshire, United Kingdom
Employment Type
Permanent
Salary
GBP 30,000 - 32,000 Annual
join their team. This is a great opportunity for someone who enjoys being hands-on with technology, solving problems and providing a great service to users. You'll be joining a relatively small team and becoming part of a new division within the business , giving you plenty of opportunity … Exchange and Intune Assisting with user accounts, permissions and Group Policy Escalating more complex issues where required Providing a high level of customer service and keeping users informed What we're looking forWe're looking for someone who is passionate about IT, enjoys solving problems and genuinely cares about ...

Technical Services Analyst -12 month FTC (Weymouth based)

Location
Weymouth, England, United Kingdom
ROLE: As an IT Infrastructure Analyst, you'll support the backbone of New Look's technology estate. From store systems, distribution centres to cloud platforms & corporate services, you'll help ensure our infrastructure is secure, resilient & ready to scale. You will support & help guide end-users & the IT support … teams across Service. Resolving IT infrastructure-related incidents, service requests & problems in a timely & efficient manner in line with Business requirements & liaising with 3rd Parties where appropriate. You will also work with our Project Teams to deliver new Projects and be able to follow Change Process. WHAT ...

Senior Support Analyst - Government Digital Service Lead

Location
City Of London, England, United Kingdom
governmental service is seeking a Senior Support Analyst to lead user support for the Lawmaker service. This role involves managing user queries, improving service documentation, and contributing to team efforts for continuous improvement. The ideal candidate will have experience in user support, strong problem-solving skills ...

Platform Analyst-Research Office Managed Services

Location
Belfast City District, Northern Ireland, United Kingdom
## Platform Analyst-Research Office Managed ServicesApply: Remote: Belfast - 20 Adelaide Street: Full time: Posted Today: JR-0016855Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We collaborate with education organizations to develop strategies and implement solutions that enable the transformative change … align resources and investments to ensure long-term sustainability. Join our team as the expert you are now and create your future.### The Platform Analyst is a technically capable and client-aware contributor responsible for maintaining and enhancing the reporting tools, data visualizations and client-facing deliverables that define ...

Regional IT & Service Desk Analyst

Location
Greater London, England, United Kingdom
Creative Artists Agency (CAA) in London is seeking an IT Helpdesk professional to provide direct support to agents, executives and tech staff. The role requires strong communication and a technical background, with problem solving and ...

SACM & CMDB Analyst — Multi‐Supplier Service Governance

Location
United Kingdom
Capgemini is seeking a SACM Analyst to govern the end-to-end Service Asset and Configuration Management in a multi-supplier environment. You will maintain the CMDB, ensure data quality, and drive improvements to support service delivery and decision-making. The role requires strong ITIL/ITSM ...

Hybrid Triage Analyst — Incident & Service Management

Location
Greater London, England, United Kingdom
Collinson Group in London seeks a Triage Analyst to coordinate end-to-end triage, assess issues and manage service requests. You will prioritise, track progress and communicate with stakeholders to protect service performance. You will produce dashboards, analyze incident trends and collaborate with business and technology teams ...

Service Desk Analyst

Hiring Organisation
Fruition Group
Location
Doncaster, South Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent
plus package Why Apply? Our client are a market leading organisation and they're looking for a Desktop Support Engineer to join their IT Service Desk function. This is a fantastic opportunity for a hands-on technical support professional to take ownership of desktop, device and end-user computing … hardware, software and mobility issues, escalating to resolver groups where required Build, maintain and deploy desktop applications, cloud services, compute devices and peripherals Fulfil service requests for new or replacement hardware and software within agreed SLAs Plan and execute desktop moves, office relocations, refresh programmes and decommissioning, including ...

Service Desk Analyst

Hiring Organisation
Oscar Associates (UK) Limited
Location
Leicester, Leicestershire, United Kingdom
Employment Type
Permanent
Salary
GBP 25,500 Annual
Graduate IT Support Analyst Hybrid £25,500 About the Role We're recruiting a First Line IT Support Engineer for a large UK enterprise with a friendly, collaborative, and social IT team. You'll be the first point of contact for IT issues, managing incoming tickets, troubleshooting hardware/ ...

Platform Analyst-Research Office Managed Services

Location
Belfast City, Northern Ireland, United Kingdom
align resources and investments to ensure long‐term sustainability. Join our team as the expert you are now and create your future. The Platform Analyst is a technically capable and client‐aware contributor responsible for maintaining and enhancing the reporting tools, data visualizations and client‐facing deliverables that define … streamline manual reporting processes and bring recommendations to the team with supporting analysis. Required Qualifications 3–5 years of experience in a business analyst, data analyst, or platform/reporting role within a technology forward organization. Proficiency in Power BI, including report and dashboard development, DAX fundamentals, data ...

Senior Analyst Business Intelligence — 3PL Services Warehouse Operations

Location
Woking, England, United Kingdom
## Senior Analyst Business Intelligence — 3PL Services Warehouse OperationsApplylocations: London, United Kingdom: Woking, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R2611236Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person … improve the lives of people and animals everywhere. Apply today!# **Job Details**This role is in support of Cencora's third party logistics service in Europe operating through our Alloga business. Our 3PL division provides specialised logistics services to pharmaceutical and healthcare clients, managing complex supply chains that ...

Service Desk Analyst

Hiring Organisation
Sopra Steria
Location
Gloucester, Gloucestershire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
Join a high-performing IT Service Desk team supporting the delivery of critical services across a range of Defence customer environments. Working at the heart of service operations, you will help ensure the seamless delivery of IT support while contributing to programmes that modernise and transform complex technology ...

Senior Analyst Business Intelligence — 3PL Services Warehouse Operations

Location
City Of London, England, United Kingdom
innovative company and help us improve the lives of people and animals everywhere. This role is in support of Cencora's third party logistics service in Europe operating through our Alloga business. Our 3PL division provides specialised logistics services to pharmaceutical and healthcare clients, managing complex supply chains that … automation, and data-driven decision-making across every facet of our 3PL operations. Role Purpose We are looking for a dynamic, forward-thinking Senior Analyst to join our 3PL business and act as a catalyst for change. This is not a traditional BA role — you will ...