1 to 25 of 647 Remote/Hybrid Permanent Service Delivery Jobs

Exciting Opportunity! Join Odevo as a Service Delivery Manager Odevo continues to redefine residential property management through technology, innovation, and exceptional service. As we scale our digital and operational capabilities across our UK Operating Companies (OpCos), we are strengthening how IT services are delivered, governed, and continuously improved. … looking for a highly capable, service-focused Service Delivery Manager to join our UK IT Operations team and play a key role in ensuring reliable, high-quality IT services across Odevo UK. Position: Service Delivery Manager Company: Odevo UK Location: Hybrid – London/UK-based ...

Service Delivery Manager – Defence - Urgently Hiring Location: Corsham (Hybrid) Salary: Up to £65,000 + Excellent Company Benefits + YEARLY TAX FREE BONUS Security Clearance: Must hold SC as a minimum and be eligible for DV We are supporting a Defence focused organisation in Corsham that is looking … experienced Service Delivery Manager to take ownership of their IT Service Management function. This is a key leadership role where you will shape how services are delivered across the business and ensure that their internal systems and programmes receive a consistent high quality service. This position ...

Service Delivery Manager – Defence - Urgently Hiring Location: Corsham (Hybrid) Salary: Up to £65,000 + Excellent Company Benefits + YEARLY TAX FREE BONUS Security Clearance: Must hold SC as a minimum and be eligible for DV We are supporting a Defence focused organisation in Corsham that is looking … experienced Service Delivery Manager to take ownership of their IT Service Management function. This is a key leadership role where you will shape how services are delivered across the business and ensure that their internal systems and programmes receive a consistent high quality service. This position ...

Service Delivery Manager (Defence Team) NCC Bristol based predominantly on site with limited hybrid working Travel: You will be required to travel between two close sites in North Bristol and further travel may be needed on an ad-hoc basis with clients. Salary … department and partnering with our Secure Operations department, youll first build, recruit and then subsequently lead and manage the IT Secure Operations service delivery team to ensure that that the services meet the needs of the Secure Operations Team. Youll workhand in hand with our IT Service ...

Technical Service Delivery Manager Hybrid - Locations: Northampton, Manchester, Wiltshire Are you a customer-obsessed IT leader with a knack for managing complex service environments and building long term client relationships? We're currently recruiting for an experienced Technical Service Delivery Manager to join a fast … growing organisation. You'll be the critical link between technical delivery teams and high-profile enterprise clients. Key Responsibilities: Own service delivery excellence : Ensure operational targets and contractual obligations are consistently met, with strict adherence to ITIL practices (Incident, Problem, Change, CSI). Be the escalation point ...

Technical Service Delivery Manager Hybrid - Locations: Northampton, Manchester, Wiltshire Are you a customer-obsessed IT leader with a knack for managing complex service environments and building long term client relationships? We're currently recruiting for an experienced Technical Service Delivery Manager to join a fast … growing organisation. You'll be the critical link between technical delivery teams and high-profile enterprise clients. Key Responsibilities: Own service delivery excellence : Ensure operational targets and contractual obligations are consistently met, with strict adherence to ITIL practices (Incident, Problem, Change, CSI). Be the escalation point ...

work, a great place to be a customer" Responsibilities, not limited to: To work across the different Sales and Services teams to define Managed Service solutions for our customers (New Business and Contract Renewals). To directly engage with customers and capabilities within the business to propose and design … services. To provide sales support and collaboration with the technical teams, as required throughout the sales lifecycle. To assist in developing and configuring Managed Service solutions across our solution areas of Connect, Cloud, Devices, Modern Workplace and Security, including more complex and cross-solution area deals. Engage directly with ...

work, a great place to be a customer" Responsibilities, not limited to: To work across the different Sales and Services teams to define Managed Service solutions for our customers (New Business and Contract Renewals). To directly engage with customers and capabilities within the business to propose and design … services. To provide sales support and collaboration with the technical teams, as required throughout the sales lifecycle. To assist in developing and configuring Managed Service solutions across our solution areas of Connect, Cloud, Devices, Modern Workplace and Security, including more complex and cross-solution area deals. Engage directly with ...

Customer Service Delivery Manager IT Managed Services Cardiff We’re looking for an experienced Service Delivery Manager to take ownership of customer-facing IT managed services. This is a senior, visible role where you’ll sit between customers and technical teams, making sure services run smoothly … busy, this one will make sense. What you’ll be doing Acting as the main point of contact for a portfolio of managed service customers Owning contracts and SLAs, including reviews, reporting, and improvement plans Leading major incident management, coordinating technical teams and keeping customers informed Working closely with ...

Head of Service Management & Operations role is responsible for establishing and maintaining world-class service management practices and operational excellence throughout the organisation. This role drives the implementation of ITIL-aligned service management processes while fostering a culture of reliability, continuous improvement, and customer-centricity. The position … involves financial and operational oversight of all service management and operations teams, ensuring transparent service delivery with high availability standards and rapid incident resolution. The role manages and limits operational risk to customers while delivering measurable business value through optimised service operations. Key Responsibilities & Requirements Service ...

Head of Service Management & Operations role is responsible for establishing and maintaining world-class service management practices and operational excellence throughout the organisation. This role drives the implementation of ITIL-aligned service management processes while fostering a culture of reliability, continuous improvement, and customer-centricity. The position … involves financial and operational oversight of all service management and operations teams, ensuring transparent service delivery with high availability standards and rapid incident resolution. The role manages and limits operational risk to customers while delivering measurable business value through optimised service operations. Key Responsibilities & Requirements Service ...

platforms provide real-time insights to support reporting and net-zero commitments. Following strong sales traction, we are looking for a hands-on Senior Service Delivery Consultant to ensure clients get maximum value from our platforms. Role summary You will be the day-to-day owner of service delivery and customer support across our energy-data and carbon-accounting platforms. Working closely with the sales and product teams, you will oversee client onboarding and implementation, prepare technical documentation, handle service enquiries and renewals, and feed client feedback into the product roadmap. The role is remote ...

Service Delivery Manager (SAP) — Luxury Fashion Retail Location: Leeds, or London (Hybrid) Role Type: Full‐time Experience: 15+ years (8–10 years leading large SAP programs) Functional Areas: SAP Retail, AFS, FICO About the role We're hiring a seasoned Service Delivery Manager (SDM) to lead … scale SAP landscape for a luxury fashion retail brand—covering end‐to‐end application development, enhancements, and 24×7 application support. You'll own service outcomes, orchestrate multi‐vendor teams, drive platform modernization, and safeguard business continuity across core retail processes: merchandise buying, allocation, pricing, promotions, inventory, omni‐channel ...

Service Delivery Manager (SAP) — Luxury Fashion Retail Location: Leeds, or London (Hybrid) Role Type: Full‐time Experience: 15+ years (8–10 years leading large SAP programs) Functional Areas: SAP Retail, AFS, FICO About the role We’re hiring a seasoned Service Delivery Manager (SDM) to lead … landscape for a luxury fashion retail brand—covering end‐to‐end application development, enhancements, and 24×7 application support . You’ll own service outcomes, orchestrate multi‐vendor teams, drive platform modernization, and safeguard business continuity across core retail processes: merchandise buying, allocation, pricing, promotions, inventory, omni‐channel operations ...

Service Delivery Manager (SAP) — Luxury Fashion Retail Location: Leeds, or London (Hybrid) Role Type: Full‐time Experience: 15+ years (8–10 years leading large SAP programs) Functional Areas: SAP Retail, AFS, FICO About the role We’re hiring a seasoned Service Delivery Manager (SDM) to lead … landscape for a luxury fashion retail brand—covering end‐to‐end application development, enhancements, and 24×7 application support . You’ll own service outcomes, orchestrate multi‐vendor teams, drive platform modernization, and safeguard business continuity across core retail processes: merchandise buying, allocation, pricing, promotions, inventory, omni‐channel operations ...

responsible for defining, leading, and evolving the global Client Services Management (CSM/SDM) function across all managed IT services. This role ensures the delivery of exceptional customer experience, operational excellence, and strong commercial stewardship across the full customer lifecycle. Acting as the primary executive point of escalation … satisfaction, retention, and organic account growth. What to expect: Leadership & People Management Lead, inspire, and develop a global team of Regional CSM Heads, Client Service Managers, Service Delivery Managers and associated support roles. Establish a culture of accountability, customer-centricity, and continuous improvement across the function. ...

responsible for defining, leading, and evolving the global Client Services Management (CSM/SDM) function across all managed IT services. This role ensures the delivery of exceptional customer experience, operational excellence, and strong commercial stewardship across the full customer lifecycle. Acting as the primary executive point of escalation … satisfaction, retention, and organic account growth. What to expect: Leadership & People Management Lead, inspire, and develop a global team of Regional CSM Heads, Client Service Managers, Service Delivery Managers and associated support roles. Establish a culture of accountability, customer-centricity, and continuous improvement across the function. ...

title: Service Support Manager Location: Nottingham (Hybrid work available) Salary: £35,000 p/a Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. … organised, detail-oriented, and passionate about delivering excellent IT services? Join a dynamic Service Delivery team as a Service Support Manager and help them ensure their clients receive outstanding support every step of the way. This is a fantastic opportunity for someone looking to grow into ...

Life on the team As a Lead Delivery Manager within Computacenter you will be accountable for leading and managing service and change delivery for an account, a group of accounts or for a significant area of service within one of our larger accounts. You will lead … effective governance model to make sure that your services deliver what we have promised to our customer and to our organisation. This means meeting service levels, meeting financial targets and supporting our Group Services colleague to grow the business and drive overall customer satisfaction, through the delivery ...

superb client in Cardiff, a recognised leader in the IT Service Management sector, is seeking a dynamic Service Delivery Manager to join their growing team. You will support the Director of Customer Success; ensuring the smooth delivery of IT services to key, blue chip customers, maintaining … exceptional service and driving continual improvement. You'll be the customer champion within the business - building strong, trusted relationships and ensuring services align with both customer needs and ITIL best practice. The role will involve regular (twice weekly) work from the Cardiff HQ; some home working, and some time ...

career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day. And as a Senior Service Delivery Managerthere’s never been a better time to join. This role will ensure the delivery and maintenance of robust, resilient technology … systems and services to support the operation of Costa business globally. It will also support the Head of Technology Service and Operations to define and deliver the Service Management strategy. So, why Costa? We didn’t become a global coffee brand by sitting back. When you work here ...

Service Delivery Coordinator Base Salary £40k Fully Remote HQ in London The opportunity: As a Service Delivery Coordinator youll be joining a telecoms company responsible for next generation wireless infrastructure. Youll work in a small team and closely with the Head of Delivery and Head … allocation to internal teams or term contractors Act as the day-to-day point of contact for customers on all break/fix and service-related issues. Working with the operational Build team to coordinate site access, materials, and scheduling for corrective works, ensuring maximum efficiency ...

Service Delivery Coordinator Base Salary £40k Fully Remote HQ in London The opportunity: As a Service Delivery Coordinator – you'll be joining a telecoms company responsible for next generation wireless infrastructure. You'll work in a small team and closely with the Head of Delivery … allocation to internal teams or term contractors Act as the day-to-day point of contact for customers on all break/fix and service-related issues. Working with the operational Build team to coordinate site access, materials, and scheduling for corrective works, ensuring maximum efficiency ...

Service Delivery Coordinator Base Salary £40k Fully Remote HQ in London The opportunity: As a Service Delivery Coordinator – you'll be joining a telecoms company responsible for next generation wireless infrastructure. You'll work in a small team and closely with the Head of Delivery … allocation to internal teams or term contractors Act as the day-to-day point of contact for customers on all break/fix and service-related issues. Working with the operational Build team to coordinate site access, materials, and scheduling for corrective works, ensuring maximum efficiency ...

Service Delivery Coordinator Base Salary £40k Fully Remote HQ in London The opportunity: As a Service Delivery Coordinator – you'll be joining a telecoms company responsible for next generation wireless infrastructure. You'll work in a small team and closely with the Head of Delivery … allocation to internal teams or term contractors Act as the day-to-day point of contact for customers on all break/fix and service-related issues. Working with the operational Build team to coordinate site access, materials, and scheduling for corrective works, ensuring maximum efficiency ...