101 to 125 of 228 Permanent Service Delivery Jobs with Remote Work Options

Infrastructure (OCI). Define refresh strategies and manage Oracle Fusion environments, coordinating with vendors on updates, patches, and clones, and collaborating with the Oracle Service Delivery team and business stakeholders. Possess strong knowledge of APIs, integration tools, and PaaS within the Oracle Fusion technology stack, including SOAP, REST … for non-technical audiences and present it concisely to various organizational levels. Experience with Agile methodologies and working within the ITIL framework, including raising Service Requests via My Oracle Support. Maintain and prioritize the backlog of technical deliverables. Key skills: Experienced in working with software vendors and system integrators. more »

We have an exciting opportunity for an Education Service Delivery Manager to join our well-established client. MFK Recruitment has successfully recruited 36 individuals for this well-established company in the past 5 years, 27 are still with the company too! Extremely ambitious company and they’re very … and West London. The salary is £40k - £45k, with a performance related bonus of £5k per annum (paid quarterly) About the role: The Education Service Delivery Manager will be the primary manager and escalation point for Education customers and sites, you will manage Helpdesk Engineers, and work closely … Managers to meet customer requirements efficiently and strive to resolve customer issues by delivering the right solutions first time, on time, every time. Education Service Delivery Manager – Main responsibilities: Primary escalation point for education engineer teams and ESDMs Responsible for direct management of Helpdesk Engineers including; identification of more »

opportunity for an experienced IT professional to support general server applications. The function sits within the Digital Technology team and is responsible for the delivery and support of application solutions to all UK based divisions to successfully enable operational business and operational delivery. This role is responsible for supporting … effective maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation, and audit requirements. Lead troubleshooting of all related service issues including management of vendors to ensure service operates as expected. Support the development and implementation of key service level agreements (SLAs … . Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes including planning the release of updates into service in line with technology roadmaps and demand management. Maintain system documentation, support procedures and rota/cover arrangements with actively managed preventative more »

prospects Identification of cross selling opportunities within current customers, e.g. an SEO client may be interested in Work closely with the SEO and PPC service delivery teams. Experience required: An ability to prospect via a range of B2B outbound channels Minimum of 2-3 years experience in selling more »

of contact to manage and resolve any queries and requests. You will ensure effective handover of training materials you have developed to the training delivery teams via structured train-the-trainer activity to ensure consistency of structure and learning outcomes. You will collate qualitative and quantitative analytics and feedback … external stakeholder relationships enabling you to understand their needs, identify, challenge, and recommend suitable solutions and the benefits, manage expectations, and provide a quality service delivery. Experience of or ability to quickly learn and pick up or new systems, technology, and software to create, manage and deliver digital content … UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent more »

part of the business development team to draft high quality facilities management responses to Invitations to Tender and the development of engineering and TFM service delivery models. Role Responsibility Supporting the Bid Manager and Sales Lead in providing technical responses and general narrative to bid requirements and drafting … sector Creative approach to developing maintenance packages that meet individual client requirements; including innovation, sustainability, energy management and cost savings Understanding of wider FM service lines; cleaning, CAFM, Helpdesk and front of house Attention to detail and ability to prioritise workload and meet tight deadlines Understanding of TFM and … wider FM service delivery, including cleaning services Qualifications Essential - Proven engineering/technical services background Essential APMP qualification (or similar) Essential Strong writing skills and command of the English language Desirable Educated to degree level previous bid writing experience Desirable Educated to degree level Location Fully remote London more »

drive our Air Freight business to new heights. As the Key Account Operations Manager, you'll play a pivotal role in ensuring top-notch service delivery to our key customers while spearheading initiatives to achieve ambitious growth and profitability targets. Location : Heathrow, UK Hours : Monday to Friday … skills, capable of influencing stakeholders at all levels. Outstanding relationship-building abilities, fostering strong connections both internally and with suppliers and customers. Exceptional customer service skills, adept at understanding and fulfilling customer requirements to exceed expectations. Experience in managing budgets and KPIs, consistently delivering results in line with targets. more »

London, Uk office. Job: Customer Success Manager Location: London UK(Hybrid) Type: Permanent Job details: Desired Industry Experience: 5+ years. Relevant Experience: Solutioning and Service delivery. IT Outsourcing, Offshoring, experience in Service Delivery Sectors: Logistics & Supply Chain (Good to have experience in Retail sector too), PSP etc. … science OR equivalent IT Degree preferred. Desired profile: The incumbent must have exposure to diverse technical skills and will be responsible for Solutioning and Service Delivery, working with the Customer Success Management (CSM) function aligned to Logistics & Supply Chain and number of other sectors such as BFS, Retail … complementing technologies, covering Integration, RPA, BI/Analytics, Cloud and Security Work closely with EMEA solutions team to be involved in Client/Prospect service delivery and technical discussions Provide local support to the Delivery teams and be the local technology advisor in the CSM Function Be more »

to accept) will be to build out & optimise ER processes for our customers that facilitates them navigating ER issues via our award-winning self-service platform. If you have excellent analytical skills, are process-driven, but perhaps more importantly, love building out new processes & methods for others to follow … best practice and client, legislative and technology opportunities, and constraints + Representing and effectively articulating the capabilities and potential of the AdviserPlus technologies and service delivery model + Facilitating workshops of working groups to map the transition from the as is state to the to be design + … Best practice process modelling experience (e.g. BPMN) Whats on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more. Sounds like more »

meetings to analyse customers' needs. Providing technical support during pre-sales and post-sales processes Negotiating new contract and payment terms. Liaising with our Service Delivery team Experience Required Established technical background with hands on experience in digital and cloud-based technologies. You will be passionate about working more »

meetings to analyse customers' needs. Providing technical support during pre-sales and post-sales processes Negotiating new contract and payment terms. Liaising with our Service Delivery team Experience Required Established technical background with hands on experience in digital and cloud-based technologies. You will be passionate about working more »

Job Introduction DACBeachcroft has an exciting opportunity for an IT Resource & Delivery Analyst to join our IT Service Delivery team on a full-time, permanent, hybrid basis, ideally in our Bristol office. This role would suit someone with experience in a similar role, and extensive knowledge of … data and analytics methods, with successful track record in developing and presenting management information. This role is key to the successful delivery of IT services to our firm, by ensuring that we continually have a consistent and actionable view of our people capacity related to current and upcoming demand. … teams and ensure that our colleagues don't become over utilised, that we can make informed resourcing decisions, and that we can provide sound delivery expectations to our stakeholders. Furthermore, this role will where required take a lead on coordinating the delivery of the more complex IT initiatives more »

for a Finance SystemsAnalyst to join our IT team based in Solihull. The role is hybrid working. The role is responsible for ensuringthe effective delivery of the relevant finance application services by leveraging specialist knowledge. It translates business requirements into functional specifications and effective, efficient and compliant business solutions. … mobilises resources required to aid resolution, escalates SLA breaches Actas a Subject Matter Expert in the Change Management process Provide vendor liaison to support service delivery to agreed SLAs Supportthe incident root cause analysis process, Initiates problem management. Supportcontinuous process improvement Ensurecompliance with Internal Control processes and procedures. more »

to accept) will be to build out & optimise ER processes for our customers that facilitates them navigating ER issues via our award-winning self-service platform. If you have excellent analytical skills, are process-driven, but perhaps more importantly, love building out new processes & methods for others to follow … best practice and client, legislative and technology opportunities, and constraints + Representing and effectively articulating the capabilities and potential of the AdviserPlus technologies and service delivery model + Facilitating workshops of working groups to map the transition from the as is state to the to be design + … Best practice process modelling experience (e.g. BPMN) Whats on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more. Sounds like more »

choice - if you prefer to be in the office more - that's good with us too. As the Infrastructure Lead, you ll lead the delivery of the technology business plans and provide reporting into the Infrastructure Manager to support executive management. You ll lead a team of experienced Infrastructure … and execution of the Disaster Recovery plan. Participate in & manage after-hours upgrades, troubleshooting, and/or on-call availability as needed. Assist with service level reporting required across the Group applications. Provide capacity monitoring & management planning across the Group Application Infrastructure and help the Infrastructure Manager in planning … changes to in terms of infrastructure performance & capacity. Suggest continuous improvements both to the service delivery processes and the group infrastructure as they become apparent and support the Service Delivery Manager in the execution of their duties. Build peer relationships with other key departments. Provide management more »

looking for a driven and enthusiastic Account Director. This role will be responsible for the management of all aspects of the client account including service delivery, people management, client relationships, and financial performance to reflect contractual obligations. You will be accountable for the development and operational management, ensuring … POS projects for an FMCG retail brand, along with: Executing and managing contracted retail accounts Understanding planning, operational and financial management Proven experience of service delivery Developing and executing solutions This role will be based at the company's central London office with occasional travel to the client … in Greater London, and WFH where possible, as the focus of this role is to be proactive, innovative and service driven. If you are a commercially astute individual with business acumen and an ability to make difficult decisions where necessary, then we would love to hear from you. #J more »

experienced, hands-on Lead Systems Engineer to join our recently established Centralised Services team. The ideal candidate will have experience working for a managed service provider providing proactive support at scale to multiple clients. The successful candidate will be passionate about cloud technology with an eye for detail and … the Company. Maintain up to date version knowledge and certification (where applicable) of Company tools and applications. Tools and application configuration, deployment and maintenance. Delivery of common tasks globally (Cloud Services, Anti-Virus, Anti-Spam, Backup, Applications, Patch Management). Reduce outages and impact on service desk through … efficient proactive service delivery Design and maintain process and procedural documentation of Company tools and applications. Skills and Experience Organised, enterprise systems administrator, not a firefighter, proactive, diligent, comprehensive engineering, completer-finisher Project management experience across multiple clients with concurrent requirements Strong Security and administration tools knowledge : patching more »

well as contributing to technical pre-sales activities as required. You will be responsible for designing solution architecture, requirement definition, and leading the project delivery team. You will have the opportunity to work with and learn the latest cloud solutions in an exciting work environment. This position will work … collaboratively across all Cyclotron s sales, service delivery and project management organizations in service to Cyclotron s clients. The ideal candidate will have extensive Microsoft/Azure data services and Azure OpenAI technology experience. The role requires a combination of technical expertise, leadership skills and industry knowledge. … budget. Metrics-driven approach to measure the impact of AI solutions. PLACEMENT CRITERIA & REQUIREMENTS Background in statistics and data science 8+ years data engineering delivery experience Strong understanding of ML algorithms, statistical modeling, and data science principles Experience in developing and deploying machine learning models using Microsoft ML Current more »

duties of the job We have several opportunities for enthusiastic and committed Trainee Psychological Wellbeing Practitioners (Trainee PWPs) to join our expanding Talking Therapies service operating across Basildon and Brentwood. About us Vita Health Group celebrates life. Improving lives physically and mentally drives everything we do. To find out … encouraging your professional development. We have several opportunities for enthusiastic and committed Trainee Psychological Wellbeing Practitioners (Trainee PWPs) to join our expanding Talking Therapies service operating across Basildon and Brentwood . Getting to know Us Hello! We are Vita Health Group. We are the lead provider of NHS Talking … complete both your academic study and your clinical delivery. The start date of this position is 24th September 2024, with a full week of service induction before the University starts on 30th September 2024. A Disclosure and Barring check (DBS, formerly CRB) and two satisfactory references will be required more »

leader in deploying cutting edge solutions and integrating disparate legacy EV hardware and software into a single platform and providing a high-quality managed service to assure the delivery of charge to vehicles. HZC has achieved great success through key clients such as First Bus, Royal Mail and … years. Reporting to Chief Revenue Officer you will drive customer acquisition for Hitachi s ZeroCarbon Fleet propositions in the postal and last mile delivery, HGV and Public Bus Transport within the CES regional market. You will build a sales strategy and approach for our low carbon fleet solutions aligned … clearly identified target clients and track, manage and maintain performance against sales target KPIs for the business Manage and deliver complex commercial deals including service delivery, capital (vehicle and depot) finance and enabling software, Working with the product team, refine and support the development of new capabilities and more »

direct experience implementing, integrating and planning people facing systems similar to ours: this includes our HRIS , identity and access management systems (we use Okta), service platforms (we use ServiceNow), workplace communication and office platforms (we use Slack and GSuite) and the variety of other systems that make up the … cases for investment, and connect our workplace technology strategy to our overall business strategy; Proven experience in a leadership role overseeing workplace technology and service management teams, having worked in organisations of a similar size or scale with a track record of changing, building and developing high-performing teams … Strong technical expertise in service delivery technology, hardware, software, networking, collaboration tools, and mobility solutions; Experience working in a fast-paced, dynamic environment with the ability to adapt to change and prioritise competing demands and are comfortable with the ambiguity inherent in senior roles; Knowledge of industry standards more »

and prestigious educational institutions like MIT, Stanford, Oxford, UCL, and Imperial College London. We are a Google Cloud Partner and a select NVIDIA Elite Service Delivery Partner. We have been listed among notable players in AI, fast-growing companies, and Europe s 1000 fastest-growing companies in more »

and ensure that the charity has in place an IS strategy, supported by a realistic and achievable implementation plan, that will support the effective delivery of the charity s organisational objectives and priorities. Advise on optimal approach and cost effectiveness for acquiring new systems and monitor the actual costs … training and development, and performance management. Proactively identify and propose opportunities for using IS to enhance operations, processes, knowledge-sharing/information management, and service delivery. Prepare and present business cases for IS investments where appropriate. Management of Service Providers and Stakeholders - Provide business-facing leadership of the … IS team and ensure effective management of IS systems to deliver tangible IS Service improvement. Deliver an agreed IS programme and technical architecture through an appropriate set of supplier contracts, to extend in-house capability and capacity. Take overall responsibility for procurement of IS systems and services and the more »

continuing our aggressive expansion through our end-to-end offering. The Role: Join our clients Data Solutions as a pivotal leader in project and service delivery for their premier client accounts. This role demands a proactive, dynamic self-starter with a minimum of 3-5 years of experience … focused solutions based on a deep understanding of client requirements, in collaboration with Solutions Architects. Collaborate with other Account Leads to standardize and enhance delivery methodologies. Project Planning Expertise Create, manage, and communicate detailed, client-centric project plans. Assist in the prioritization of project initiatives to align with client … objectives. Conduct regular project reporting both to clients and within Group. Ensure project delivery aligns with and surpasses client requirements. Oversee teams responsible for delivering projects and services to clients. Experience: A minimum of 3-5 years of experience in a consulting role, specifically with a focus on data more »

Design team and will be responsible for designing end to end solutions, data solutions and providing governance for the overall design in conjunction with delivery partners. The role of a Data Solution Architect requires a wide range of technical knowledge to help drive the technology strategy for the customer … of how businesses work financially Possesses a broad knowledge of solution areas such as transformation and migration, security, business analysis, applications, integration and infrastructure, service management, including trends in the current marketplace and understands how these interact to arrive at a solution. Expert in using architectural principles and frameworks. … databases and programming languages is advantageous. About Capita Technology and Software Solutions Capita Technology and Software Solutions (TSS) is a newly formed global shared service, responsible for delivering innovation and digital transformation for Capita s businesses and clients. We work collaboratively with Capita s divisions to shape the right more »