26 to 50 of 222 Permanent Service Delivery Jobs with Remote Work Options

plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford, Buttershaw, BD6 2SZ/Hybrid Working (1 office day a week Bradford … a Network Engineer to join the Operational IT team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we … This role is critical in ensuring the stability, reliability, and performance of our network systems and involves managing supplier relationships and ensuring adherence to service level agreements (SLAs). Where you fit in: As our Network Engineer you will Network Support: Provide first and second-line technical support for more »

interface with customers during incidents, providing clear and reassuring communication. Technical Queries: Address customer inquiries with confidence and clarity. Prioritize Customer Needs: Conduct regular service delivery meetings to enhance customer satisfaction. Incident Reporting: Ensure timely and accurate reporting of security incidents to senior management and stakeholders. Team Leadership … analytical abilities to troubleshoot and develop efficient solutions. Crisis Management: Maintain composure and lead effectively during high-stress incidents. Operational Excellence: Metrics Matter: Monitor service level agreements (SLAs) and investigate deviations. Documentation and Compliance: Maintain comprehensive records of procedures and training requirements. Cross-Functional Collaboration: Work with internal departments … such as IT, Risk Management, and Compliance to ensure a holistic approach to security. Third Party Collaboration: Ensure external vendors and service providers align with SOC's security objectives and standards. Resource Allocation: Efficiently allocate resources to ensure optimal SOC performance. Qualifications Proven experience in a leadership role within more »

to accept) will be to build out & optimise ER processes for our customers that facilitates them navigating ER issues via our award-winning self-service platform. If you have excellent analytical skills, are process-driven, but perhaps more importantly, love building out new processes & methods for others to follow … best practice and client, legislative and technology opportunities, and constraints + Representing and effectively articulating the capabilities and potential of the AdviserPlus technologies and service delivery model + Facilitating workshops of working groups to map the transition from the as is state to the to be design + … Best practice process modelling experience (e.g. BPMN) Whats on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more. Sounds like more »

The AD Lead Engineer will collaborate closely with the Service Delivery teams in their respective area, allowing them to focus on supporting the business through BAU operations, while gathering feedback on how the current estate is working and what needs to be improved. The AD Lead Engineer is … growth and need talented individuals to help shape and lead us into our next century. The AD Lead Engineer will collaborate closely with the Service Delivery teams in their respective area, allowing them to focus on supporting the business through BAU operations, while gathering feedback on how the … the Active Directory and Identity Drive Automation and shift-left Engage with stakeholders across JMIT to ensure ongoing alignment, particularly Architecture and Security Allow Service Delivery team to focus on supporting business through as-is environments Requirements for the role: Experience in AD Lead Engineer role in Active more »

distributor of construction products. The success of the business is based on the quality of the products it distributes and the quality of the service it provides to its customers. The Group aims to build on its leading market positions in the UK, Ireland, The Netherlands and Finland and … on ad hoc projects as directed by the Group HR Systems Manager. Supporting the improvement of procedures and processes to ensure that the best service delivery is given to our stakeholders and the wider business. Ensuring the required processes & procedures meet GDPR, company policy and/or legal more »

business. Reporting to the Head of Infrastructure & Applications, this role is an integral part of the leadership team, providing strategic direction for the broader Delivery & Operations function and will have line management responsibilities Key Responsibilities: Play a key role in shaping, implementing and in the adoption of changes to … model or organisational structures Provide leadership and team management, under a matrix structurecontinuous improvement, and embedding best practices, processes, and methods. Ensure operational IT Service Delivery, aligning services with agreed-upon service levels, standards, and policies. Service delivery, project and budget management The successful candidate … will have experecne within: Experienced team lead/management who can demonstrate project/service delivery Windows Server, all versions including core Exchange, SharePoint and Azure AD Power Platform Management PowerShell and Bash Scripting If you are interested in this fantastic opportunity please apply online or for more more »

As a user researcher, you'll be helping teams ensure the user is at the heart of what we do and supporting effective digital delivery across its digital transformation projects and the wider health and care system. You'll support the digital project teams by identifying user needs, chiefly … comfortable working with data, from gathering and analysis through to design and presentation. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours) Flexi time Hybrid working model (we are currently … duties of the job You'll be: Taking responsibility for specific areas of the business and/or projects, and working closely and alongside Service and Project Management teams and Corporate Functions to develop user experience and research needs Working with project and service teams to devise appropriate more »

The STBT Senior Manager will be responsible for but not limited to the following: Lead global engagements including compliance engagements and consulting engagements. Overseeing service delivery including writing and signing off advice, adhering to SLAs and KPIs, reviewing casework on an as needed basis. Advising on complex global … STBT's Supporting the team with complex issues including escalations, delivering solutions and viable options. Identifying opportunities to solve clients’ problems and improve client service delivery. Participating in client proposals and presentations, identifying and maximise new opportunities. General management: monitoring team members’ performance, identifying the team’s training, development … Performance Manager role and contributing to the team’s overall development. Provision of support and assistance to the Director in relation to team, client service and financial strategies. Risk and Finances: Leading on Risk Management for the Team, overseeing new client onboarding, scoping services, contracting, pricing, overseeing all aspects more »

facing IT BC/DR Testing reports and Lessons Learned Management and maintenance of the agreed test plans in conjunction with the technical and service delivery teams Maintain the business IT BC/DR testing schedule Liaise with Teleperformance’s 3 rd party IT suppliers to understand their more »

37.5 hours flexibly to meet business requirements. Evenings, nights and weekends work may also be expected as part of a safer and more effective service delivery. Occasional on call duties may be required. Main duties of the job This role is responsible for the day to day line management … Experience of facilitating change in practice to improve services Good understanding of change management Understanding of the NHS and current agenda Demonstrable knowledge of service improvements and project delivery Risk management and governance Experience of implementing and supporting modern healthcare information systems. Significant experience leading the design and … Agile etc). Experience of working in a project management environment, also working with multi-vendor teams, on and off-shore. Relevant Information Technology service design, planning, development, deployment, operations and technical support experience. Desirable Good understanding of the current NHS agenda and healthcare policy Supporting, developing and maintaining more »

new people plan. ensure LEASE in both its current and future form - is compliant across Government functional standards including financial management. The Leasehold Advisory Service is a small, expert organisation that provides free advice on residential leasehold and park homes law . We have recently had a new and … the organisation and citizens. Inspires and motivates teams to be fully engaged in their work and dedicated to their role. B. Delivering a quality service Able to demonstrate positive customer service by understanding the complexity and diversity of customer needs and expectations. Delivers a high quality, efficient and … cost effective service by considering a broad range of methods for delivery. Ensures full consideration of new technologies, accessibility and costings. Adheres to legal, regulatory and security requirements in service delivery. Proactively manages risks and identifies solutions. Establishes how the business area compares to industry best practice. Creates more »

take place throughout the year and that the public realm is kept clean as far as is reasonably practicable. Purpose of the role: Manage service specific digital systems in the Parks & Cleansing service areas, supervising their data and providing technical advice to management and users on correct usage … limited to Customer Relationship Manager (CRM), Parks Maintenance System (PMS), Tree Management software, Asset Management Applications, SharePoint, and any other systems used to support service delivery. To lead onboarding and implementation/rollout of service specific IT hardware and software solutions and undertake ongoing IT development work within … service areas to develop solutions ensuring a proactive approach is taken to meet changing customer needs/service provision. To assist in specification and procurement of IT hardware and software solutions. A few crucial candidate requirements: A relevant degree or part qualified professional, Systems Administrator Professional Certification e.g. more »

Your Tasks Strategic planning: Develop and implement the strategic setup of the groups O&M activities including the definition of target markets, target customers, service offerings, pricing strategies, etc. Organizational setup: Define and set up future proof organization to cover 24/7 requirements serving various technologies in PV … and streamlining of the global O&M organization Close collaboration with the international O&M teams to implement best practice initiatives to continuously enhance service delivery Financial Management: Develop and manage local budgets, ensuring effective cost control, identify areas of improvement and implement corrective measures Client Relationship Management … energy production for future generations. We build ground-mounted solar power plants throughout Europe and, as one of the world's largest O&M service providers, ensure our costumers plant operation for decades to come. Our aim is to protect the climate and ensure a cost-effective and secure more »

management with strategic IT project oversight, ensuring seamless integration and optimisation of IT systems and infrastructure. Key Responsibilities: IT Support Management: Oversee the Managed Service Provider (MSP) and coordinate with the cybersecurity consultancy to ensure robust cyber support and compliance. Address and resolve IT support issues promptly, including IT … protocols. Evaluate and optimise existing portfolio/asset management systems. Vendor and Stakeholder Management: Liaise with external vendors and consultants to ensure high-quality service delivery. Collaborate with internal stakeholders to understand business needs and translate them into effective IT solutions. Negotiate contracts and manage relationships with IT service more »

procedure and process improvements to influence business optimization. Leads teams and owns project management action plans, business rules analysis and development, product development and service delivery. Collaborates with enterprise partners to facilitate the development of business rules, requirements and artifacts for business projects and initiatives, and responsible for required … solving skills Consistent track record to craft, implement, and sustain oversight processes Critical thinking and root cause analysis skillset US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and more »

procedure and process improvements to influence business optimization. Leads teams and owns project management action plans, business rules analysis and development, product development and service delivery. Collaborates with enterprise partners to facilitate the development of business rules, requirements and artifacts for business projects and initiatives, and responsible for required … solving skills Consistent track record to craft, implement, and sustain oversight processes Critical thinking and root cause analysis skillset US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and more »

procedure and process improvements to influence business optimization. Leads teams and owns project management action plans, business rules analysis and development, product development and service delivery. Collaborates with enterprise partners to facilitate the development of business rules, requirements and artifacts for business projects and initiatives, and responsible for required … solving skills Consistent track record to craft, implement, and sustain oversight processes Critical thinking and root cause analysis skillset US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and more »

procedure and process improvements to influence business optimization. Leads teams and owns project management action plans, business rules analysis and development, product development and service delivery. Collaborates with enterprise partners to facilitate the development of business rules, requirements and artifacts for business projects and initiatives, and responsible for required … solving skills Consistent track record to craft, implement, and sustain oversight processes Critical thinking and root cause analysis skillset US military experience through military service or a military spouse/domestic partner The above description reflects the details considered necessary to describe the principal functions of the job and more »

secure mode? Are you looking for an exciting opportunity to be the focal point for Information Security matters, responsible and accountable for a specialist service management function? Make a meaningful impact as a Senior Information Security Manager Careers at TCS: It means more TCS is a purpose-led transformation … Manager , you will serve as the process owner of all assurance activities related to the availability, integrity and confidentiality of customer s managed security service provision and business information in compliance with the organizations and its information security policies. You will lead the Information Security aspects of the contract … within Service Delivery Management, assess process effectiveness and make recommendations for service improvement. You will be responsible for improving service standards using and building a comprehensive knowledge base, sharing best practice, and consulting with customers (internal and external) to provide excellent service. Key responsibilities: the delivery more »

and prestigious educational institutions like MIT, Stanford, Oxford, UCL, and Imperial College London. We are a Google Cloud Partner and a select NVIDIA Elite Service Delivery Partner. We have been listed among notable players in AI, fast-growing companies, and Europe s 1000 fastest-growing companies in more »

How would you like to work for Opus, one of the UK s largest independent Managed Service Providers who have recently been recognised as World Class in the Best Companies to work for Awards? Due to our impressive consistent growth within the IT & Telecoms sector, we have an exciting … opportunity for an IT Service Desk Manager to oversee and manage our IT Support team. The ideal candidate will have extensive experience in managing IT service Desk teams within an MSP environment, a strong understanding of client needs, and the ability to lead a team to deliver high … quality IT services. Where? Join our Service Delivery Team You will be responsible for: Managing a team of approx. 8 (1st 3rd line IT technicians) including hiring, training, and performance management Ensuring engineering resources working on Technical Support are working at optimum levels of performance with sufficient skilled more »

The Role: The Senior Associate will be responsible for but not limited to the following: Lead engagements including compliance engagements and consulting engagements. Overseeing service delivery including writing and signing off advice, adhering to SLAs and KPIs, reviewing casework on an as needed basis. Advising on complex immigration … Supporting the team with complex issues including escalations, delivering solutions and viable options. Identifying opportunities including use of technology to solve problems and improve service delivery, co-managing the rollout of new technology. The Person: - The successful applicant will demonstrate a high level of business acumen both in more »

purpose, culture, and priorities, visit our strategy site. Within our consult business, we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project. The project: To be a part of the Mace Consult CRE team, performing the role of … associate director, to lead project commission’s taking responsibility for end-to-end service delivery, often with respect to large and complex commissions within the private sector. To ensure that client objectives are met through the delivery of a value-added cost management service. The Associate Director more »

secure IT solutions. They are looking to recruit a 1st Line Support Analyst. As a 1st Line Support Analyst, you will report to the Service Delivery Manager. You will exhibit a clear and friendly customer focus and demonstrate excellent communication skills. You will establish productive working relationships with … internal staff, clients, and suppliers to ensure the very best service is provided to all parties. Attention to detail and compliance with Issured policies and procedures are essential. What will you be doing? Responding to inbound technical service requests over the phone, Teams or in person. Accurately and … efficiently log all issues and status updates in our Service Desk Tool. Track and resolve support tickets within established SLA's to promptly meet user's needs. Escalate service incidents to 2nd line technical support and problem management where required. Assist with the administrative tasks of running the more »

your domain, fostering alignment and best practices. Develop short to medium-term strategies, designing roadmaps for evolving our products and services. Provide guidance on service delivery, collaborating with fellow engineers and reducing complexity. Advocate for engineering excellence, contributing to company-wide standards and processes. Drive adoption of standards more »