1 to 25 of 994 Permanent Service Delivery Jobs

collaborating with a global leader in system integration of baggage handling and sortation systems. The company has an excellent reputation for reliable project and service delivery, innovation, market awareness and a strong customer focus. They are dedicated to improving their customers' business processes and competitive position. Roles & Responsibilities … Working within the APS UK Project Execution department our Information Management team supports all UK airport projects' delivery by managing and controlling documents within the document management systems, coordinating documents delivery in customers' databases and document control systems and supporting projects' handover process by managing the delivery more »

your perfect next role. Job requirements The Role You will be responsible for the strategic commercial development and operational management of client relationships and service solutions for an agreed portfolio of clients, acting as an ambassador of Aptia at all times. As a Client Director, you will identify and … procedures. Leading the growth of the portfolio of clients’ revenue and contribution lines aligned with internal targets set by the Client Portfolio Leader. Driving service delivery in order to meet and exceed operational KPIs. Ensuring client retention and avoid attrition. Improving operational effectiveness. Managing costs and provide necessary more »

a daily basis. * First point of contact for Planon-related system issues and configuration changes. * Leading the building of User Acceptance Testing (UAT) and delivery of in-house Planon training for all Coordinators, FM Suppliers, FM Team and wider business as and when required. Skills, Experience & Qualifications: * Customer focus … and commitment to Service Delivery. * Understanding and competency in relevant software packages (Planon, SHE, Microsoft). * Good understanding of Facilities Management activities. * Excellent experience and knowledge of a range of IT systems and tools – CAFM preferred. * Strong organisation & project management skills. * Ability to manage multiple stakeholder requirements & communications. * Self more »

role is responsible for tax compliance and reporting activities performed within Liberty Shared Services (LSS) on behalf of its customers. This will include agreeing delivery requirements with customers and delivering a service in line with those expectations with a focus on driving a culture of continuous process improvement … differ from territory to territory. *What will you be doing?* * Preparation and review of UK and overseas tax computations and tax provision calculations for delivery to LSS customers. * Preparation and review of international quarterly and year-end tax provision calculations (IFRS and US GAAP). * Act as point of … contact for all customer service delivery issues. * Seek and implement continuous technological improvements to deliver efficiencies through technology, automation and artificial intelligence solutions. * Train, support and manage junior members of the tax team. * Work with customer’s tax and accounting teams to understand enterprise operational requirements for tax more »

The role We are actively seeking a Senior Developer to take on a pivotal role in driving the development of key initiatives spanning CRM, service delivery, and SaaS solutions. This role is integral to our ongoing commitment to technology advancement and digital transformation. What youll be doing You more »

Service Owner Remote role with visits to client site in Exeter around 1 to 2 times every fortnight. Job Description A service owner is accountable for the quality of their service. They adopt a portfolio view, managing end-to-end services, which include multiple products and channels. The … service owner is accountable to ensure the appropriate levels of service delivery, financial spend and continuous... more »

Job Title: Head of Highways and Traffic Management Contract Duration: 6 Months (with potential for extension) Rate: £500 - £550 per day (Umbrella) Service Area: Public Realm Responsible To: Divisional Director, Public Realm Responsible For: Highways Asset Management (including Highway Maintenance, Streetlighting, Structures, and Local Flood Risk Management) Client Commissioning … Traffic Management (including Road Safety, Cycling, Streetscene Design, and delivery of capital improvements) Transportation Planning (including Development Control, Highway Register, Transport Policy, Standards and Guidance, Supporting Measures such as Travel Demand Management & Road Safety Education, Research and Strategy Development including LIP)Job Summary: The Head of Highways and Traffic … the highway network and associated assets. This role is pivotal in promoting transport-related safety and advocating for healthy lifestyle choices. Key responsibilities include: Service Oversight: Maintain a comprehensive view of service performance, ensuring compliance with all relevant legislation and codes of practice, and initiating necessary actions. Service more »

on a 24/7 basis. In this crucial role, you'll steer a skilled team of support professionals dedicated to delivering outstanding customer service worldwide. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. … About the role The Customer Support team provides a crucial service to a range of customers, including candidates preparing for exams, test centres conducting assessments, and organisations that recognise our qualifications. As the leader of a team of first-line and technical specialist support staff, your role is to … other managers, providing 24/7 1st line and technical support for IELTS. * Utilizing data analytics and performance metrics to plan staffing, ensuring seamless service delivery and adherence to SLAs, even during peak times. * Instilling a culture of ongoing improvement and innovation within your team. * Overseeing our self more »

Service Delivery Manager- Hybrid/West Yorkshire WAN, Networking, WAN, MPLS, Cisco, NOC, ITIL You will have worked in a senior service management function in the provision of networking services, ideally on Managed Service contracts. Main purpose of role: You will be responsible for the achievement … of all service elements within this new key customer account and for demonstrating performance to key customer and internal stakeholders and working knowledge of ITIL is required. Key responsibilities: To ensure that business objectives and service targets are exceeded, ultimately facilitating the successful retention of your customer account. … achieve and exceed Key Performance Indicators (KPIs). · Understand the deliverables of the individual customer contracts with a view to develop and improve the service offered by us to the customer throughout the lifecycle of the account. · Identify Service Levels not being met and liaise with involved departments more »

accurate cost estimations and performing essential Quantity Surveying tasks. Collaboration is key here, as you'll work closely with various departments to ensure project delivery meets our high standards. Your Responsibilities: Team Collaboration: Work collaboratively within the team to support colleagues and foster business development. Provide guidance and support … to junior team members. Demonstrate flexibility in supporting service delivery across different areas. Effectively liaise and engage with other teams within the company. Customer Service: Act as a professional point of contact, ensuring efficient communication. Provide expert advice and support to clients and external stakeholders. Proactively engage … with local and government departments, funding agencies, and contracting organizations. Uphold a positive and professional image of the company at all times. Business Delivery: Prepare comprehensive feasibility studies, estimates, and cost plans. Generate tender documentation, including Bills of Quantities and Contract Sum Analysis. Utilize industry software and guidance for more »

your perfect next role. Job requirements The Role You will be responsible for the strategic commercial development and operational management of client relationships and service solutions for an agreed portfolio of clients, acting as an ambassador of Aptia at all times. As a Client Director, you will identify and … procedures. Leading the growth of the portfolio of clients’ revenue and contribution lines aligned with internal targets set by the Client Portfolio Leader. Driving service delivery in order to meet and exceed operational KPIs. Ensuring client retention and avoid attrition. Improving operational effectiveness. Managing costs and provide necessary more »

your perfect next role. Job requirements The Role You will be responsible for the strategic commercial development and operational management of client relationships and service solutions for an agreed portfolio of clients, acting as an ambassador of Aptia at all times. As a Client Director, you will identify and … procedures. Leading the growth of the portfolio of clients’ revenue and contribution lines aligned with internal targets set by the Client Portfolio Leader. Driving service delivery in order to meet and exceed operational KPIs. Ensuring client retention and avoid attrition. Improving operational effectiveness. Managing costs and provide necessary more »

Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: As a Service Controller you will oversee a team of engineers and ensure an excellent customer experience by optimising the resources to meet the customer needs efficiently whilst maintaining the high standard of service delivery Finning is the world's largest Caterpillar dealership delivering unrivalled service for over 80 years. We sell, rent, supply parts, service and repair equipment and engines to customers in various industries, including mining, construction, petroleum, forestry, and a wide range of power systems applications. Job Description: Major … of engineers (4-8) mentoring, addressing performance issues and carrying out regular 1-2-1. Provide guidance and mentoring to engineers to ensure delivery of high levels of customers’ satisfaction whilst maintaining service profitability. Ensure adherence to service processes and procedures to ensure consistent extraordinary customer more »

within the IT Department. This role requires strong leadership and analytical skills, along with a deep understanding of the company's products, services, and Service Management processes. By leveraging advanced technical expertise and a commitment to customer service, the Cyber Security Lead will secure the company's and … informed about the latest security threats, principles, techniques, and protocols, including new vulnerabilities, and act on them as needed. within an ITIL V3 & ISO27001 service delivery framework. stakeholder relationships effectively. to defined Service Level Agreements and Key Performance Indicators. other duties as assigned. To be considered for … solutions, attention to detail, and analytical skills to recognize data trends. values that promote openness, honesty, trust, mutual respect, and support in line with service excellence ideals. qualifications include Security+, SSCP, CISP, CEH, CCNA, CCNA Security, OSCP, MCSE, or a computing/security-related BSc/MSc degree, among more »

for management of our research technician team, plant growth oversight as well as being a hands-on technician. You will be responsible for the service delivery and all activities and outputs relating to the glasshouse and laboratory. If you have previously been part of an academic or industry … team ● Track and maintain soil grown plants -Tomato, Potato and others ● Track and maintain sterile growth and tissue culture of Tomato, Potato and others ● Delivery of Plant RNA-seq sample collection experiments ● Oversight and delivery of basic molecular biology protocols (Bacterial transformations, DNA minipreps & midipreps, glycerol stocks, etc. more »

C-2 levels. Identify, develop, and create innovative solutions for new business opportunities. Oversee & ensure client success and successful realization of engagement outcomes through delivery of services and associated value-based differentiation Lead the portfolio to meet the defined quantitative (Financial and non-Financial) and qualitative KPIs while ensuring … predictable and seamless service delivery in adherence to agreed compliance standards. Partner with domain and technology practices to drive go-to-market and provide differentiated solutions and capabilities in core and emerging areas. Lead as a Solutioning Champion in identified business domains, technology, engineering, and working methods relevant … have a strong background in software development to effectively understand and drive technical solutions for clients. The candidate must have proven experience in project delivery, ensuring that client projects are completed on time, within scope, and according to client expectations. The candidate must possess in-depth knowledge and experience more »

by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs/Writing. We more »

and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ. Position Overview: As a Customer Relations Manager … CRM), you will play a pivotal role in ensuring the satisfaction of our clients by managing their accounts and overseeing the delivery of our solutions and services. Reporting directly to the Managing Director, you will act as the main point of contact for customers, ensuring that their needs are … Manage customer accounts on a day-to-day basis, ensuring compliance with contractual obligations. Measure, monitor, and make recommendations for improvement of the customer service delivery experience. Attend customer head office on a weekly basis as required. Act as an escalation point for support issues from the customer. more »

as a spin out company by the University of Oxford. Akrivia Health’s primary purpose is to help to accelerate improvements in medical research, service delivery and health outcomes for patients with mental illnesses and dementia through the provision of advanced data analytics services. more »

cloud platforms, preferably GCP - Proven experience of agile practices You will work with : - Squad developers - Data Architects/Data Engineers - Product Architects - Product Owners - Service Delivery teams and Tech experts to ensure correct implementation of solution architecture Experience : - At least 5 years of programming experience frontend development using more »

operational portfolio of assets, which includes a mix of wind turbine models. Key Responsibilities: - Manage performance of wind turbine OEMs and internal O&M service delivery. - Ensure contractual compliance with all commercial agreements and maintain stakeholder relationships. - Liaise with the Offshore (England) O&M team to monitor operational performance … Profit & Loss responsibility of renewable energy assets. - Develop, implement, and manage processes and procedures for asset management standards. - Interface with internal teams and external service providers to optimize major repairs and project returns. - Facilitate collaboration among cross-functional teams to resolve operational, financial, commercial, or technical issues. Qualifications and more »

Orchestrate Service Excellence as Head of Service Delivery Management (Oracle Expertise) - UK & Europe Do you have a passion for delivering exceptional service and building high-performing teams? Are you an Oracle maestro with a proven track record in Managed Services? If so, this could be the … perfect opportunity to lead the charge! A leading digital engineering and cloud transformation company is seeking an experienced and motivated Head of Service Delivery Management. In this pivotal role, you'll oversee the entire Managed Services lifecycle for their Oracle projects across the UKI & Europe region, ensuring clients … consistently receive top-notch experiences. Lead the Way in Service Delivery Management : Oversee service delivery from transition to ongoing support, driving continuous improvement. Set the vision for regional delivery, optimize processes, and cultivate a collaborative, high-performing team. Develop and implement service delivery more »

Overview The Service Excellence, Design and Transition Department sets the standards for service design, transition, and delivery for Bell. The Transition Manager engages throughout the pre-sales stage through to delivery/service commencement or decommission to ensure all services are designed, configured, and transitioned … utilising a standard approach and acceptance criteria. The Transition Manager is experienced in the design, transition and delivery of services and supports the practices and suppliers (where applicable) and internal Bell support functions in the onboarding of services to ensure a positive customer experience and an efficient ongoing delivery of the service. This role is hybrid flexible in South England, with UK wide travel. The Role Service Design: Supporting the Service Excellence Director in the development of standard service descriptions and components, service levels and support processes to aid the development of RFPs and more »

Who we are A Managed Security Service Provider (MSSP) with a wealth of experience gained in the Defence and Commercial sectors. We help organisations of all sizes build cyber-security capabilities and maintain compliance through practical Consulting and Managed Services. Our suite of services blends together best-in-breed … Customer focus that enables us to become our Customers’ trusted partner. Role Description Talion is looking for an individual to take responsibility for the delivery of several of our Managed Security Service contracts to ensure that we meet Client expectations whilst delivering in line with budget and quality … standards. They will act as the Client’s key point of contact for the Service and as their advocate to the internal teams. Our Technical Service Managers (TSM) produce Service performance reports, oversee incidents, problems and changes on the Service and provide escalation points for both more »

IT Service Delivery Manager (Blackpool & Manchester) Salary: Up to +/- 35K plus car allowance Following exciting growth, we have a new position available for an IT Service Delivery Manager with a well-established, national group offering excellent career progression. Reporting to the IT Director, the … manage a small team of 1st and 2nd line technicians. The ideal candidate will hold ITIL foundation certification and demonstrate an understanding of IT Service Management practices based on the ITIL framework. A full, clean UK driving licence is required. Key Responsibilities: Provide development plans, goals, and appraisals direct … reports. Work with an outsourced IT Service Desk to coordinate tickets, calls, incidents, etc Manage incidents Deliver Desktop Equipment Refresh Programme (e.g. monitors, Laptops, mobile phones, etc) Working with the IT senior team; make recommendation to support continual improvement Help with Contract and Supplier Management activities Manage the Service more »