1,001 to 1,025 of 1,873 Permanent Service Delivery Jobs

premises environments, automation platforms, and AI technologies, you'll design and build innovative solutions that streamline everything from onboarding and offboarding to service delivery and customer experience. What You'll Be Doing Design and develop automation workflows using Rewst and Jinja2. Build and maintain PowerShell scripts across Windows ...

Contract: 1-year fixed term contract Location: London (Hybrid) Salary: 60,000 – 70,000 GBP + 10% Bonus Job responsibilities: 1. Office IT Operations & Service Delivery Corporate Workplace Operations: Manage daily IT infrastructure across EMEA offices and showrooms, covering corporate hardware lifecycles (Windows/MacOS), M365 systems, conferencing ...

Compliance EDClass adheres to world-class standards across data protection, technical resilience, and pedagogical quality: ISO 9001: Certified for Quality Management Systems, ensuring consistent service delivery and operational efficiency. ISO 21001: Certified specifically for Educational Organisations Management Systems (EOMS), demonstrating our commitment to learner-centric outcomes and best ...

collaborate effectively with peers in the Insights community Identify research process improvements or develop new processes that help the team and BTI provide excellent service delivery Be client-centric while actively seeking to help clients engage regularly and often with Gartner insights and interactions What you will need ...

keep current with industry trends and certifications. Continuously enhance knowledge of the TD application, systems and infrastructure components that can contribute to effective service delivery. Work with global colleagues to maintain a knowledge base of regulatory requirements and best practices. Must haves – Experience & Knowledge Experience in Technology Risk Management ...

keep current with industry trends and certifications.* Continuously enhance knowledge of the TD application, systems and infrastructure components that can contribute to effective service delivery.* Work with global colleagues to maintain a knowledge base of regulatory requirements and best practices. **Must haves – Experience & Knowledge** * Experience in Technology Risk Management ...

expertise and keep current with industry trends and certifications.Continuously enhance knowledge of the TD application, systems and infrastructure components that can contribute to effective service delivery. Work with global colleagues to maintain a knowledge base of regulatory requirements and best practices.Must haves – Experience & KnowledgeExperience in Technology Risk Management, Technology ...

keep current with industry trends and certifications. Continuously enhance knowledge of the TD application, systems and infrastructure components that can contribute to effective service delivery. Work with global colleagues to maintain a knowledge base of regulatory requirements and best practices. Must haves – Experience & Knowledge Experience in Technology Risk Management ...

groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Security Delivery Lead Location: Hampshire (onsite 5 days per week) Due to the nature of the work and the customers we support, the successful candidate must … Kingdom. Some roles may also be subject to nationality requirements where these are necessary to meet UK Government or contractual security obligation The Security Delivery Lead is the senior security subject matter expert (SME) accountable for the development, implementation, and maintenance of the security assurance regime across the service. ...

general. Collaborate across teams, fuel innovation, and leave your mark on both our products and customer satisfaction. **What You’ll Do** * Support the delivery of contracted services to customers* Review discovery sessions to ensure understanding of business needs and requirements; clarifies uncertainties as needed* Replicate standardized solution design that … achieves outcomes within the Workiva Platform* Interact with our valued customers, contributing to the delivery of standardized solutions* Develop knowledge of financial, risk, or operational reporting using the Workiva platform with a commitment to ongoing training* Embrace the dynamic balance of working collaboratively under guidance while seizing the opportunity ...

London is seeking a Network Service Manager to lead the operational excellence, service delivery, and continuous improvement of ITV's network platform across multi-site environments. You will own end-to-end network services, manage supplier performance and budgets, and ensure secure, cost-efficient connectivity across … premises and cloud environments in a NetDevOps-focused setup. Collaboration with engineering and delivery teams is essential. #J-18808-Ljbffr ...

e.g., enterprise security architecture, compute services, storage, large-scale networking, virtualization, data center, integration architecture (API), orchestration technologies (Kubernetes, Docker, open stack), systems resiliency, service support, Secure application development lifecycle management (DevSecOps), and service delivery). Lead through influence, communicate effectively through clarity of thought and demonstrated … strong technologist with pragmatic view and creative mind, and a natural collaborator with line of business security architects, engineers, developers, application owners, service providers, and senior management. Proven experience securing cloud software, platforms and/or infrastructures. Hands‐on experience as an engineer or architect with public cloud technologies ...

e.g., enterprise security architecture, compute services, storage, large-scale networking, virtualization, data center, integration architecture (API), orchestration technologies (Kubernetes, Docker, open stack), systems resiliency, service support, Secure application development lifecycle management (DevSecOps), and service delivery). Lead through influence, communicate effectively through clarity of thought and demonstrated … strong technologist with pragmatic view and creative mind, and a natural collaborator with line of business security architects, engineers, developers, application owners, service providers, and senior management. Proven experience securing cloud software, platforms and/or infrastructures Hands-on experience as an engineer or architect with public cloud technologies ...

Operational Excellence required to transform enterprise User Support, ITSM and technology reliability across a large global organisation. This is not a traditional ITIL/Service Delivery role . The focus is on improving Digital Employee Experience through ServiceNow, DEX monitoring, AI, observability and automation. Key qualifying question … applicants: Have you led a large internal Service Desk and used ServiceNow, DEX/XLA, AI or automation to measurably improve employee experience? Key requirements: Large internal Service Desk/End User Support leadership ServiceNow platform ownership DEX/Digital Employee Experience monitoring XLA-led service improvement ...

about LexisNexis Risk at https://risk.lexisnexis.com/About the Team The Customer Support Teams’ primary focus is to provide the highest quality service to support our clients. As the first point of contact for our customers, the team play a critical part in providing our customers with … drive change and enhance our current ways of working. About the Role As Customer Support Team Lead, you will take ownership of both operational delivery and strategic improvement initiatives within the Customer Support function. You will lead a high-performing team while remaining hands-on, supporting customer requests ...

Customer Solution Architect - CC1 Service Custodia is a UK based company, founded in 2017, with wider presence in North America, Europe and Asia both directly and through strategic partnerships. Our current key offering is the CC1 (Compliance Cloud One) service which records, stores and normalizes any type … experience in a customer‐facing Solution Architect or Technical Consultant role Strong experience producing customer‐facing HLDs and LLDs Experience designing SaaS or managed service solutions Understanding of regulated or compliance‐driven environments Excellent customer communication, workshop facilitation, and presentation skills Ability to balance customer requirements with product ...

Redsquid Communications in Scotland seeks a motivated Team Lead to provide mentoring and guidance to their IT Service Desk teams. This pivotal role drives service excellence, resolves customer issues, and develops team members while ensuring outstanding customer satisfaction. The ideal candidate will lead by example, mentor team members … deliver client service excellence. Responsibilities include managing ticket queues, developing the team, and implementing system improvements while ensuring compliance with SLAs and company policies. #J-18808-Ljbffr ...

strategy, performance, and growth of the EMEA Professional Services organization. Lead Engagement Managers, consultants, and their managers; set clear expectations for customer outcomes, delivery quality, and business performance. Build a strong leadership culture through coaching, mentoring, and developing managers and senior individual contributors. Plan for organizational growth, including hiring … skills development, succession, and capacity. Serve as an executive sponsor for strategic and complex customer implementations, building trusted relationships with customer executives and delivery teams. Build an AI‐enabled, outcome‐driven services model. Establish an engagement approach that begins with customer goals and measurable business outcomes, rather than focusing ...

customer network environments. Leverage innovative technology to solve real-world business problems and deliver scalable, robust services. Integrate emerging AI and automation methods into delivery practices to automate manual deployment processes, and support infrastructure-as-code platforms Analyze and monitor network performance providing impactful options for optimization, efficiency … resolution, demonstrating deep technical expertise to resolve sophisticated issues across a broad range of data centre technologies Develop and contribute digital intellectual capital, repeatable delivery frameworks, and knowledge-sharing practices.. Provide critical feedback to Engineering and Product organizations to influence future product roadmaps. Minimum Qualifications Bachelor's degree ...

Capgemini is seeking a SACM Analyst to govern the end-to-end Service Asset and Configuration Management in a multi-supplier environment. You will maintain the CMDB, ensure data quality, and drive improvements to support service delivery and decision-making. The role requires strong ITIL/ITSM ...

Zscaler, Netskope, paloalto, Broadcom ProxySG etc Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation … stability of software applications and systems Own the US perimeter, proxy, and SSE/SASE engineering roadmap and execution, including intake, prioritization, dependency management, delivery governance, and stakeholder alignment across cybersecurity, network services, operations, and application and platform teams. Define and operationalize standards, reference architectures, and reusable engineering patterns ...

About Ekco Founded in 2016, Ekco has quickly become one of Europe's fastest-growing cloud solution providers and your trusted security-first Managed Service Provider. IT leaders choose Ekco to drive operational efficiency, scale smarter and stay ahead of risk - powered by local expertise, delivered at European scale. …/identity, networking, and security architecture Experience delivering architecture within large-scale migration, modernisation, or enterprise transformation initiatives Deep understanding of enterprise IT operations, service delivery models, and ITIL-based governance frameworks Experience working in regulated or highly controlled enterprise environments Strong stakeholder management and communication skills across ...

priorities with longer-term planning and development. Key responsibilities of this IT Manager role will include: Lead the IT support function, ensuring incidents and service requests are resolved efficiently and colleagues receive an excellent service. Manage, coach and develop the Infrastructure & Support team, promoting accountability, collaboration and continuous improvement. … business continuity arrangements. Plan and deliver infrastructure and security projects, ensuring changes are managed safely and effectively. Identify opportunities to improve system reliability, service quality, efficiency and cost-effectiveness. Manage external suppliers, technical support partners, IT assets and technology procurement. Contribute to infrastructure strategy, budgets and the longer-term ...

Tertiary -> Functional | Pre Sales Support Activities | Responding to RFPs | 5 - Expert Tertiary -> Functional | Organization Change and Development | Organization Restructure | 5 - Expert Certification : Technology | IT Service Management Certifications | ITIL Intermediate Certificate Details: 1. Achieve the Unit/account margin goals for the year 2. Achieve the margin goals through various … critical roles/people (Measurable: WMG, HR and LandD Dashboard) 6. Achieve SLAs/KPIs for programs - All green status - Zero defect delivery 7. Achieve formal published GandO for the program as agreed and tracked through customer governance 8. Ensure that Any misses to have a formal RCA based ...

Manager Location : Woking area (office-based) Salary : £36,000£46,000 per year Job Type : Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its team. This role is ideal for someone who enjoys … youll be doing Build strong, long-term relationships with a portfolio of client accounts Act as the main non-technical point of contact for service experience and engagement Own the client onboarding journey, ensuring a smooth and well-coordinated transition into managed services Ensure clients clearly understand their services ...