1,076 to 1,100 of 1,873 Permanent Service Delivery Jobs

assess the existing technology landscape, lead the transition to a new IT operating model and build a clear roadmap across infrastructure, applications, cybersecurity and service delivery. The opportunity A leading FMCG organisation is looking to appoint a Head of IT to take ownership of its technology function across … will play a central role in overseeing the transition away from IT services currently provided through the former parent group, ensuring continuity of service while establishing clear internal ownership, supplier relationships and a sustainable technology operating model. The environment includes Microsoft Dynamics 365 Business Central, Azure, Microsoft 365, SharePoint ...

managing leave, performance, dealing with sickness and staff appraisals. Ensure appropriate controls are in place to manage the product lifecycle including working with the Service Delivery Manager to manage sprints and resource allocation through the running of sprint planning meetings, sprint reviews and daily stand-ups. Develop … across multiple disciplines. Working with the head of development and cloud services to define and write technical plans and strategies. Ensure services delivered meet Service Level Agreement, including managing of resources and prioritisation of workload. Lead the business to achieve appropriate security certification. Lead on service improvement ...

senior technical lead to our talented technical teams, and a trusted advisor to our clients. You will own the technical design and delivery for our cloud managed services, transforming critical IT infrastructures and solving complex challenges. This role spans detailed technical solution definition and high-quality service delivery ...

customer network environments. Leverage innovative technology to solve real-world business problems and deliver scalable, robust services. Integrate emerging AI and automation methods into delivery practices to automate manual deployment processes, and support infrastructure-as-code platforms. Analyze and monitor network performance providing impactful options for optimization, efficiency … complex problem resolution, demonstrating deep technical expertise to resolve sophisticated issues across a broad range of technologies. Develop and contribute digital intellectual capital, repeatable delivery frameworks, and knowledge-sharing practices.. Provide critical feedback to Engineering and Product organizations to influence future product roadmaps. Minimum Qualifications Bachelor's degree ...

Wiltshire Police is seeking a Lead Developer to shape the future of digital service delivery across the Halo ITSM platform. You will provide technical leadership for low-code service management solutions, automations, integrations and AI-enabled capabilities that improve user experience, operational effectiveness and service performance. ...

real operational and customer challenges. Build skills and a career in a fast-growing area supported by structured learning, specialist enablement and hands-on delivery experience. Help shape a new capability and make a visible impact an opportunity to influence how these capabilities develop, create reusable solutions and help … shape the future of service delivery within our client. Key Responsibilities Translate business and operational requirements into agentic system designs Guide teams in moving from consumer-grade to production-grade agent design Review and optimize agent workflows, decision logic, and system interactions Ensure compliance with platform architecture, governance ...

workflows change how we work. Make sure quality processes meet customer, contractual and regulatory requirements. Customer advisory Partner with Customer Success and Delivery to define proactive quality programmes, success metrics and governance for strategic accounts, including AI-forward enterprise and life science/regulatory programmes. Translate customer quality requirements … into clear pre-delivery acceptance criteria, validation methods and risk-appropriate controls. Advise customers on the right quality, cost and speed mix and where automated, agent-verified, human-verified or combined workflows are appropriate. Represent LILT's quality function as a credible subject-matter authority in customer business reviews ...

Energy Services Group, LLC. is seeking a Senior Project Manager to lead the delivery of customer-facing and internal change programmes from our Chorley base. You will drive governance, manage budgets and risks, ensure on-time, within-scope outcomes, and mentor peers to elevate delivery practices. You will … collaborate with Account Managers and Service Delivery Managers, delivering high-quality artifacts such as SOWs, PID's, and business cases across a SaaS delivery model, while embracing a hybrid #J-18808-Ljbffr ...

fiber acquisition Experience with IP formats such as HLS, RTMP, and SRT, and general use of streaming protocols and encoders/transcoders Experience analyzing service operations data to support incident management, and identifying service issues, following standard procedure or establishing workarounds on the fly Understanding of quality standards … service delivery, the resources needed to deliver live broadcast services, the causes and consequences of service failure, and business continuity procedures Excellent written and spoken English Proficiency with Microsoft Office, Google Sheets/Docs, and both Mac and PC A secondary school qualification (High School Diploma ...

sustainability of university operations. Edge Hill University’s emerging AI Strategy identifies business optimisation as a strategic priority, with a focus on improving processes, service quality, staff experience and organisational effectiveness through the responsible adoption of AI technologies. You will provide leadership for the operational and administrative dimensions … University’s AI Strategy, supporting the identification, evaluation and delivery of AI enabled improvements across Professional Services functions. Working closely with colleagues across DDaT, HR, Finance, Registry, Student Services, Library and Learning Services, Marketing, Research Services and other Professional Service areas, you will lead a portfolio ...

once a month The Opportunity Ford & Stanley are partnered with a growing Microsoft Cloud Consultancy seeking an M365 Cloud Technical Consultant to join their Service Delivery team. This is a fantastic opportunity to join a business with a strong project pipeline, a collaborative culture, and genuine opportunities … growth. Working directly with customers, you'll support the delivery of Microsoft 365 projects, providing technical expertise across migrations, implementations, integrations and ongoing cloud transformation initiatives. You'll combine hands-on technical delivery with customer engagement, helping organisations maximise the value of their Microsoft 365 investment. Key Responsibilities ...

issues, drive improvements, and enhance efficiency. Work closely with team members across Prime Financial Services to drive automation and implement innovative solutions that improve service delivery and reduce manual tasks for the Production Management Team. Communicate effectively with stakeholders to address challenges and provide timely updates. Develop … maintain strong working relationships with the business and aligned application and infrastructure support teams to enhance service delivery. Required qualifications, capabilities and skills: Bachelor's degree in STEM or related field, or equivalent experience. Proven experience in technical support or similar roles, preferably in applications support. Strong communication skills ...

subject matter expert and primary escalation point for complex queries. Team Management: Line-manage, mentor, and direct the daily workload of two support analysts. Service Delivery: Manage incoming incidents and service requests using Freshdesk and track technical issues, bugs, and escalations using Jira. Collaboration: Work closely with ...

Role Title: Service Desk Analyst Duration: 12 month contract Location: Milton Keynes. Fully onsite. Either 8-4pm or 10-6pm Rate: up to £178.85 p/d Umbrella inside IR35 Role purpose/summary The Service Desk is a key IT function and delivers the leading … approach defined by VWFS' IT Services Strategy to all in VWFS UK, VW Bank Ireland and the retail network, with associated high levels of service and satisfaction. The Service Desk Analyst's responsibilities include incident and service request logging, providing technical first time fix solutions and escalating ...

Engineering Architect, you will own and evolve the technical foundations that underpin product and service delivery, including engineering standards, development frameworks, CI/CD pipelines, testing harnesses, observability, and operational practices. Your focus will be on enabling a fast-moving, AI-first delivery team to consistently deliver … high-quality, scalable, and supportable solutions without needing to rebuild core foundations for every delivery cycle. What you'll do In this varied role, you will: own and version technical foundations across all seven harness dimensions (Security, performance, coding style, UI/UX baselines, logging and observability, testing ...

Work with pre-sales and technical teams to turn solution designs into accurate bills of materials, priced quotes and orders. Liaise with provisioning and service delivery to make sure orders are complete, and track them through to delivery. Keep customers updated on order progress and delivery dates … respond to queries promptly and professionally. Maintain accurate records in the CRM and support renewals and service contract administration. Requirements Essential 13 years experience in a sales support, sales administration, order processing or customer service role, ideally within technology, telecoms, reseller or distribution. Strong organisational skills and excellent ...

Group, were proud to help people create spaces they love to live in. Were home to DFS, Sofology, and The Sofa Delivery Company: three brands with their own personalities, brought together by a shared mission. Behind our brands is a passionate Group team. From Finance and Technology to People … deliver high-quality software solutions that support the needs of DFS Group. You'll be responsible for managing the development function, overseeing the delivery of projects, system enhancements, bug fixes and ongoing business-as-usual requests, while ensuring robust processes, governance and best practices are followed. ...

both market driven and forward thinking, and to ensure the organisation has the technological capability and capacity to enable the agile development and delivery of new and improved products to provide stronger client experiences. You will actively bring new ideas, approaches, and insights to improve the work and develop … Main Responsibilities Responsible for the overall design and solution architectureinvolvinglargedata. Lead and maintain key design decisions and existing solution architecture documents. Demonstrate a Product delivery mindset, and drive capabilities and culture enabling expedited go-to-market strategies. Look for ways to reduce cycle time, increase velocity and increase release ...

partnership with the SolutionsArchitect to ensure minimal disruption to the project Configure and customize our solutions to meet client-specific requirements Client Engagement & Delivery Build andmaintainstrong client relationships with all relevant stakeholders Understand client needs and provide support to deliver tailored solutions Communicate effectively with clients, translating technical concepts … team objectives Qualifications Experience 4+ years of experience in technical or business consulting or a related field History of successful client engagement and solution delivery Experience with enterprise software implementation and configurationor professional services Background in applying structured methodologies for service delivery Experience working in cross-functional ...

ensure smooth IT operations at auction sites, collaborating with 2nd/3rd level teams and ITSM processes. The role supports sales and daily service delivery in a fast-paced, global environment, with travel and on-call rotation. You will help maintain productivity and enterprise collaboration worldwide. Verantwoordelijkheden Provide … participate in rotational on-call shifts Belangrijkste vereisten 3+ years' IT Support/Operations experience Windows and Mac computer support knowledge Excellent customer service and communication in English (written and spoken) Strong problem-solving and practical thinking Ability to prioritize in high-pressure environments and multi-task Team-oriented ...

decommissioning of business critical datacentres. This role will cover a key area of the business, and you'll be responsible for ensuring smooth service delivery, whilst maintaining communications with business stakeholders throughout. Responsibilities Hardware Support: Datacentre Operations Incident & Service Management Change & Project Support Security & Compliance Documentation & Reporting … Requirements Troubleshooting and fault-finding abilities Experience with enterprise storage platforms Prior data centre experience IT service management experience Currently holding SC Clearance Full Uk Driving License Hours 9:00-17:30 Monday to Friday Salary £45,000 to £48,000 Basic, with £7,800 on-call bonus + ...

line with SLAs Monitoring and responding to alerts from RMM tools Maintaining clear and accurate documentation and knowledge articles Identifying trends and driving service improvements Supporting internal initiatives to improve tools, processes, and standards Communicating effectively, translating technical detail into clear, business-friendly language What We're Looking … junior engineers What's in It for You Hybrid working - 3 - 4days per week in Solihull 25 days annual leave, increasing to 28 with service A strong healthcare and wellbeing package , including private medical cover, discounted health plans, and virtual GP access A comprehensive benefits package designed to support ...

line with SLAs Monitoring and responding to alerts from RMM tools Maintaining clear and accurate documentation and knowledge articles Identifying trends and driving service improvements Supporting internal initiatives to improve tools, processes, and standards Communicating effectively, translating technical detail into clear, business-friendly language What We're Looking … junior engineers What's in It for You Hybrid working - 3 - 4days per week in Solihull 25 days annual leave, increasing to 28 with service A strong healthcare and wellbeing package , including private medical cover, discounted health plans, and virtual GP access A comprehensive benefits package designed to support ...

from anywhere within the UK. Contract Type : Permanent The Opportunity We’re looking for an established ITSM Operations lead to support and coordinate the delivery of ITIL-aligned service operations across the organisation, ensuring consistent, high-quality support for business-critical systems. The role will assist in managing … Incident including Major Incidents, Problem, Change, and Request Management processes, and act as a subject matter expert for operational service delivery. What You Will Be Doing Support and champion ITIL processes across Incident, Problem, Change and Request Management. Coordinate Major Incidents (P1/P2) and managed P3 incidents, driving ...

senior leadership, you'll play a key role in helping customers maximise value from an innovative AI-driven platform that automates and transforms field service operations. Salary & Benefits £60,000 - £90,000 per annum, dependent on experience Leeds (office based) 30 Days Holiday + Bank Holidays (rising with service … Role Shape and grow the Professional Services function across onboarding, implementation and customer success, with a focus on continuous process improvement. Create scalable delivery methodologies, governance frameworks and operational standards. Lead customer-facing projects, managing scope, timelines, communication and commercial performance. Develop value-added services including consultancy, training, optimisation ...