126 to 150 of 819 Permanent Service Delivery Jobs

technology business. The Role As Operations Manager, you will work closely with senior leadership to oversee daily operations, optimise internal processes, and ensure exceptional service delivery across the organisation. You'll play a pivotal role in coordinating departments, improving productivity, and ensuring the business continues to operate efficiently … support operational teams to achieve business objectives. Coordinate internal resources to ensure projects and customer commitments are delivered successfully. Work collaboratively with Sales, Technical, Service Delivery and Customer Success teams. Identify opportunities for automation, innovation and continuous improvement. Assist with forecasting, resource planning and operational budgeting. Ensure compliance ...

fantastic opportunity for a commercially minded and relationship-focused professional to join a fast-paced business where client experience, revenue growth and service excellence sit at the heart of everything they do. Working across an established portfolio of accounts, the successful individual will play a key role in supporting … recognised accounts, delivering innovative solutions to their client’s needs. This role offers the chance to join a leading organisation where client relationships and service delivery are genuinely valued. Benefits Hybrid working model Quarterly bonus/incentive scheme Ongoing training and professional development Opportunities for progression within ...

Responsibilities Provide expert advisory support to organisations seeking to optimise IT service delivery and digital operations Design and implement Target Operating Models (TOMs) aligned to AI, Cloud, Cyber and Service Management strategies Advise and guide the design and implementation of Service Integration & Management (SIAM) models … multi-vendor and delivery function environments Support organisations moving towards AI-enabled operations, ensuring AI governance aligns with enterprise-wide controls and risk frameworks Analyse current IT organisational design, operating models, and ITSM processes to identify improvement opportunities Develop practical, execution-ready transformation roadmaps Contribute to and lead ...

Engineer's on a long term program of work. \n Key Responsibilities: \n * Provide support for telemetry and business applications. \n * Manage and resolve service requests, incidents, and problem tickets in line with agreed service levels. \n * Perform fault analysis, troubleshooting, and resolution of application issues. \n * Support … operations, application enhancements, and transition activities. \n * Liaise with Service Desk and Service Delivery teams to ensure effective support processes. \n * Perform database configuration and maintenance activities in line with established standards. \n * Support project activities by providing effort estimates and technical input where required. \n * Maintain ...

with the world s first platform to offer true multi-currency banking. We are looking for an experienced and hands-on Head of Sanctions Service Delivery to Lead our growing Operations Team. Here s how you ll be contributing to the team Lead 5 Senior Operations Managers … build out your team Own demand and capacity planning for your team ensuring we have enough staff to support our customers Manage service delivery ensuring your finger is always on the pulse with all queues and customers are not left waiting for responses Maintain strong relationships with Compliance ...

with the world s first platform to offer true multi-currency banking. We are looking for an experienced and hands-on Head of Sanctions Service Delivery to Lead our growing Operations Team. Here s how you ll be contributing to the team Lead 5 Senior Operations Managers … build out your team Own demand and capacity planning for your team ensuring we have enough staff to support our customers Manage service delivery ensuring your finger is always on the pulse with all queues and customers are not left waiting for responses Maintain strong relationships with Compliance ...

Title Supply & Service Manager Location Asda House Employment Type Full time Contract Type Permanent Hours Per Week 37.5 Salary Competitive salary plus benefits Category IT Operations Closing Date 24 July 2026 We’re looking for a Service Manager to take ownership of our Blue Yonder Forecast & Fulfilment … service - a critical platform that underpins replenishment across our depots and stores. This is a high-impact role with the scope to shape how the service operates, influence strategy, and drive meaningful improvements. You’ll have the autonomy to embed best practice, enhance performance, and ensure the service ...

Line Support Engineer, M365, Cloud, MSP, Lead to Consultant, My client is seeking a 3rd line Engineer with a solid background within the managed service space who can look to progress into the next stage of their career. Key Responsibilities Act as the primary escalation point for complex … documentation, and remediation plans Act as a peer reviewer for technical changes and change control submissions, ensuring quality and risk awareness Continuously improving service quality, resilience, and security through independent analysis and recommendations Own and deliver repeatable, high-quality technical managed services, such as: Monthly or quarterly technical health ...

annum Permanent - 37.5 hrs per week Bromley Healthcare is seeking an experienced and forward-thinking IT Infrastructure and Client Computing Manager to lead the delivery, security & continual improvement of our core digital services. This is an exciting opportunity for a technology leader with expertise in Microsoft 365, cloud platforms … resilient and high-performing services that enable staff to deliver outstanding care. You will lead and develop the Infrastructure and Client Computing team, drive service improvements, oversee technology projects and ensure compliance with NHS cyber security and information governance requirements, including Cyber Essentials Plus. Working closely with stakeholders, suppliers ...

Service Design Architect Location: Remote Salary: £65k + Car + £10k comms Role Description We are currently looking for a Service Design Architect to join our dynamic pre-sales function. In this role, you will help shape world-class service solutions that meet our diverse customer needs … that maintain project momentum Collaborate Cross-Functionally: Work closely with diverse teams within sales, presales, operations, and project management, ensuring smooth transitions and successful service delivery Contribute to Service Development: Stay ahead of market trends and industry best practices, ensuring our solutions remain competitive and innovative Drive ...

Role... The Director of IT Services & Delivery is the most senior IT support leader at Soho House & Co, with global accountability for the technology experience across our 45+ Houses, Soho Works, Retail, Ned Club, and IHDB brands. This is fundamentally an operational IT role — making sure …/7: senior leadership combined with hands‐on ownership where it matters, owning operations, support, and incident management end‐to‐end, and answering for service performance across every site, every day. It is a high‐visibility role that depends on strong collaboration across Operations, Finance, HR, and the wider ...

across the globe. This structure helps enable knowledge-sharing across categories and regions, streamlining efforts in seeking innovative suppliers that can provide exceptional client service to maximize SCS’s value for the EY organization and the world\'s supply chain. A key component of SCS is Global Procurement, whose … reporting. Successfully leading negotiations for global and regional deals meeting the timelines, scope, and requirements agreed with key stakeholders. Working with senior EYT and Service Line stakeholders to help develop a category strategy which supports the overall global technology strategy. Supporting the broader Technology Sourcing team in the delivery ...

Technical Operations Lead Permanent Christchurch, hybrid Delivery Cloud Implementation (AWS) The role: We are seeking a Technical Operations Lead to coordinate and drive technical activity across our Operations Management function, ensuring operational, platform, security and product-related work is prioritised, planned, communicated and delivered effectively. In this role … will act as the central coordination point between Operations, Product Management, R&D, Cyber Security, Project Delivery and Service Delivery teams, helping to ensure technical initiatives are delivered efficiently and with clear visibility across the business. This is an excellent opportunity for someone who thrives ...

Technical Operations Lead Permanent | Christchurch, hybrid | Delivery | Cloud Implementation (AWS) The role: We are seeking a Technical Operations Lead to coordinate and drive technical activity across our Operations Management function, ensuring operational, platform, security and product-related work is prioritised, planned, communicated and delivered effectively. In this role … will act as the central coordination point between Operations, Product Management, R&D, Cyber Security, Project Delivery and Service Delivery teams, helping to ensure technical initiatives are delivered efficiently and with clear visibility across the business. This is an excellent opportunity for someone who thrives ...

communicated and delivered effectively. In this role, you will act as the central coordination point between Operations, Product Management, R&D, Cyber Security, Project Delivery and Service Delivery teams, helping to ensure technical initiatives are delivered efficiently and with clear visibility across the business. This … primary operational contact for Product Lifecycle Managers and Stream Leads, providing operational input into new initiatives and technical changes. Identify and escalate delivery risks, resource constraints, operational impacts and dependencies that may affect delivery timelines. Chair technical coordination meetings and stand-ups, driving actions through to completion ...

communicated and delivered effectively. In this role, you will act as the central coordination point between Operations, Product Management, R&D, Cyber Security, Project Delivery and Service Delivery teams, helping to ensure technical initiatives are delivered efficiently and with clear visibility across the business. This … primary operational contact for Product Lifecycle Managers and Stream Leads, providing operational input into new initiatives and technical changes. Identify and escalate delivery risks, resource constraints, operational impacts and dependencies that may affect delivery timelines. Chair technical coordination meetings and stand-ups, driving actions through to completion ...

across the globe. This structure helps enable knowledge-sharing across categories and regions, streamlining efforts in seeking innovative suppliers that can provide exceptional client service to maximize SCS’s value for the EY organization and the world's supply chain. A key component of SCS is Global Procurement, whose … reporting. Successfully leading negotiations for global and regional deals meeting the timelines, scope, and requirements agreed with key stakeholders. Working with senior EYT and Service Line stakeholders to help develop a category strategy which supports the overall global technology strategy. Supporting the broader Technology Sourcing team Manage full lifecycle ...

client wishes to hear from strong Service Transition Analysts to join their expanding IT department This is a hybrid role and will require 2 days a week in the office - applicants will need to show that they are strong in the following areas My client is growing its Service Management capability and needs someone who can bring structure, governance, and pace to the Service Portfolio lifecycle. The successful candidate will ensure new and changed services are support-ready, scalable, and moved into live operation with confidence. The role will include Own the Service Portfolio lifecycle. Drive ...

Omagh, Northern Ireland Reports to: CTO Role Purpose The Technical Operations Manager is responsible for the day-to-day leadership and performance of the service desk function, ensuring high-quality IT support is delivered to our clients in line with agreed Service Level Agreements (SLAs). The role … will lead a team of approximately 14 technical staff across service desk, infrastructure, cloud services, networking, and cyber security, driving service excellence, customer satisfaction, and continual service improvement. Key Responsibilities Team Leadership & Management Lead, manage, and develop a team of ~14 technical staff across multiple disciplines Conduct ...

Wanstor! At Wanstor, we help ambitious organisations work smarter and stay secure through technology. Founded in 2002, we are an award‐winning Managed IT Service Provider with a team of over 200 people supporting customers across the UK. Across managed IT, Cloud, Modern Workplace, AI, Networking, and Security … managed services business. This is a high-impact role with end-to-end accountability for operational performance, owning the full lifecycle of service delivery from project implementation through to live managed services. You\'ll be the driving force behind stabilising, standardising, and scaling our operations to support ...

Service Desk Manager - MSP/Microsoft - North London (Hybrid) Are you the kind of Service Desk Manager who wants to build something, not just inherit a process and keep it ticking over? Were hiring a Service Desk Manager for a growing MSP in North London. This … role, not a replacement. The business is around 12 people today, with a service team of 6-7, and the plan is to grow properly over the next few years. Theyre currently around £1.5m revenue, with a target to double that over the next 5 years. (So this isnt ...

Service Desk Manager/Service Desk Team Leader - £60,000 + Benefits Our client is a Global market-leader and they are seeking an experienced IT Service Desk Manager/Team Leader to lead a team of support engineers based both in the UK and China, whilst … remaining actively involved in the technical delivery of services. Salary: £60,000 - £65,000 Benefits: Excellent Benefits/Bonus Location: Kings Langey (WD4) Hertfordshire Leading a team of 5 support engineers, you will be responsible for the day-to-day management of the Helpdesk function, ensuring high levels ...

Customer Service Representative (Level 1) Location: Knutsford, Cheshire (Office Based) Hours: 40 hours per week on a rotating shift pattern Howard James Recruitment are recruiting for a Customer Service Representative to join a growing technology business providing services to large enterprise customers across multiple sectors. This … excellent opportunity for an experienced customer service professional who enjoys problem-solving, working in a fast-paced environment, and delivering exceptional service to clients. You will act as a key point of contact for customers, helping to ensure the smooth operation of a cloud-based platform while supporting ...

Service Desk Team Leader Our client is looking for an experienced Service Desk Team Leader to drive operational excellence across their IT Service Desk. This is a hands-on leadership role where you'll coach and support engineers, improve ticket quality, reduce aged tickets, and ensure outstanding … customer service. Office based - 5 days a week The Role You'll be responsible for leading the day-to-day performance of the Service Desk, promoting accountability, ownership and best practice across the team. Acting as the first point of escalation, you'll work closely with technical teams ...

pivotal stage of our digital journey and have an ambitious portfolio of digital technology initiatives ahead of us, all grounded around - empowering patients and service users, improving the experience navigating the healthcare system and joining up systems and data across to better meet the needs of citizens. The data … engineering service provides a central platform to support the Trust's data analytics, reporting and day-to-day operational service delivery and responsible for the end-to-end data engineering lifecycle. There are a number of different teams within IT Operations, aligned to specific user needs/ ...