1,301 to 1,325 of 1,861 Permanent Service Delivery Jobs

Computer Science or a related technical discipline, or equivalent experience 5+ years of experience in technical program management, customer success management, or professional services delivery management, with a focus on cloud infrastructure and AI/ML applications Strong communication skills through both long-form documents and short-form/ ...

Phoenix Software is hiring a Project Manager to lead end-to-end ITAM projects and service delivery across public sector engagements in the UK. You will own delivery, manage multi-workstream portfolios, and build strong stakeholder relationships to achieve client outcomes. Based in the HQ in Pocklington ...

Lead Technical Consultant Department: Service Delivery Employment Type: Permanent - Full Time Location: London, UK Description Overview of the Role : We are hiring a Lead Technical Consultant to play a key role in delivering Veovo’s platform to global customers. This is a hands-on, client-facing role that … just building systems, but helping clients solve complex, real-world problems. This role offers a strong mix of: Client engagement Technical problem-solving Integration delivery Leadership responsibility This is a hybrid role based in London, with a minimum of 2 days per week on-site at our NW1 office. ...

Salt Digital Recruitment is recruiting for an IT Service Engineer to join a modern wealth management organisation in London. You will be the on-site point of coordination for IT service delivery, supporting end-user devices, telephony, video conferencing, printers, and network connectivity, and you will work ...

client, a pioneering organisation within the aerospace sector, is seeking a Quality Assurance Engineer specialising in Service Desk and Processes to support the continual improvement of operational standards and service delivery. This permanent role will focus on quality assurance, process compliance and the enhancement of service desk … performance within a technology-driven aerospace environment. Key Responsibilities: Developing, implementing and maintaining quality assurance processes for service desk operations Reviewing service desk procedures to ensure consistency, compliance and effective customer support Monitoring service performance, identifying trends and recommending appropriate improvements Conducting quality reviews, audits and process ...

Professional Services team partners with customers to turn AI and cloud-native deployments into working production outcomes. We are looking for a technically fluent Delivery Program Manager to operate delivery engagements. You will be embedded as an overlay alongside technical sales, solution architects, forward deployed engineers, and delivery partners, translating customers’ technical and business requirements into scoped service engagements and managing them through delivery. You will be both builder and operator: designing repeatable service offerings where none exist today, and equally willing to roll up your sleeves to scope a detailed Statement of Work ...

handling equipment Assisting with planned preventative maintenance activities Supporting Maintenance Technicians during breakdowns and repair activities Completing planned and reactive work orders within agreed service levels Carrying out maintenance tasks under approved Safe Systems of Work, Risk Assessments and Method Statements Resolving operational issues within agreed timescales to maintain … service delivery Using maintenance systems and tools to support effective fault resolution Identifying opportunities to improve equipment reliability and reduce downtime Maintaining excellent relationships with customer teams on site Ensuring all activities are completed safely and in line with company procedures Contributing ideas to improve system performance, site ...

Bourne Education Trust seeks a Regional Service Delivery Manager to lead IT support across a regional cluster of schools and help implement the Trust’s IT strategy and roadmap. This role increasingly supports curriculum delivery, business management and administration. The post requires 3+ years in IT management ...

Range: $49.12hr - $54.12hr Job Overview: The IT Support Analyst Level 2 provides advanced technical support to end users, resolving escalated incidents and service requests that exceed Level 1 capabilities. This role serves as a critical escalation point, performing root cause analysis, implementing solutions across hardware, software, and network environments … SCCM, Intune, JAMF). Execute IMAC/D activities (Install, Move, Add, Change, Dispose) for end-user computing equipment. Manage and prioritize incident and service request queues within ServiceNow, ensuring adherence to SLA response and resolution targets. Support conference room AV equipment including Teams Rooms and Zoom Rooms, printers ...

innovative solutions and incorporate client feedback into Workday's product roadmap. Ensure Operational Excellence: Coordinate the seamless execution of ongoing engagements, ensuring high-quality service delivery and customer happiness. Key Objectives Cultivate deep and enduring relationships with C-level executives and their direct reports at key accounts. Craft … implement strategic roadmaps that drive customer success and Workday growth. Foster a culture of proactive customer advocacy and outstanding service delivery. Expand Workday's footprint within accounts through strategic upsell and cross-sell opportunities. Position Workday as a trusted strategic partner and innovation collaborator. Drive customer self-sufficiency ...

/or reporting requirements. To engage, negotiate, influence and gain consensus with a wide range of stakeholder to identify, document, articulate and prioritise Service requirements, new workflows, process models, reports, data sets and interfaces across complex clinical and non-clinical areas and interdependent programmes of work. Take a lead … analysis and documentation of complex clinical and administrative workflows, information, data collection and/or reporting requirements. Lead the workstream on the identification of Service requirements, workflows and processes and present this complex information in an easily digestible format for prioritisation with large groups of clinical and non-clinical ...

independence. About the Team You will join an experienced engineering team in Great Yarmouth and work closely with colleagues across Engineering, Production, Sales and Service, as well as suppliers and other technical stakeholders. The team values practical ability, curiosity, reliability and a genuine interest in engineering. You will receive … lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers ...

building your own? We're an established IT Managed Services business with around £700k turnover, an existing customer base and a strong technical/service delivery team. We're now looking for an entrepreneurial, commercially driven MSP professional to take ownership of our new business growth. This … traditional sales role. You'll work alongside the existing Service Director and owners to build the commercial side of the business, with your primary focus being winning new managed service contracts. Your opportunity Target SMEs with 10-50+ IT users Sell managed IT support, cyber security, hardware ...

Ford & Stanley are partnered with a growing Microsoft Cloud Consultancy to hire an M365 Cloud Technical Consultant for the Service Delivery team. You will deliver Microsoft 365 projects, migrations, and integrations while engaging directly with customers to maximise the value of their Microsoft 365 investment. The role combines … hands-on delivery with client engagement, requiring strong communication skills and the ability to work effectively in a fully remote UK environment with occasional #J-18808-Ljbffr ...

Mondelēz International, including Ernest Jackson & Co Ltd, is seeking an IT Strategy & Consultancy professional to enable business units with informed technology decisions and to maintain the IS roadmap. Based in Crediton, you will partner with ...

existing engineers. Deputise for the Electrical Manager during planned absences and assist with internal investigations (grievance/disciplinary procedures) when required. Client Management & Service Delivery Act as a senior technical point of contact for clients, attending site visits to investigate complaints, resolve complex technical issues, and ensure contract … KPIs are met or exceeded. Uphold professional customer service standards across the division, proactively managing client communications and project delivery timelines. Qualifications & Experience Required: City & Guilds 2391 (or 2394/2395) Inspection & Testing. 18th Edition IET Wiring Regulations (BS 7671). NVQ Level 3 in Electrical Installation ...

Manager for our head office in Bury St Edmunds, Suffolk. Reporting to the IT Director, you will lead the IT function across infrastructure, service desk and ERP (Dynamics AX), delivering a secure, scalable technology environment that supports current operations and growth. You will manage two teams, drive cyber security … controls, GDPR compliance and ITIL-aligned service delivery, and partner with #J-18808-Ljbffr ...

looking for an outstanding professional to join our team and play a key role in shaping and supporting innovative system activities that enhance service delivery across Children and Young People (CYP) Services. In this role, you will collaborate closely with the Data and Business Intelligence teams, as well … management systems within Children’s Social Care. If you thrive in a dynamic environment, have strong communication skills, and can lead on design and delivery of system features, we’d love to hear from you. What’s the role? Collaborate across teams – Work closely with the Data team, Business ...

Role You will be responsible for maintaining, repairing, and upgrading a range of door entry and access control systems, ensuring reliable operation and excellent service delivery to residents and stakeholders. Key Responsibilities Fault finding, repairs, servicing, and maintenance of communal door entry and access control systems. Reactive attendance … faults and breakdowns. Commissioning and configuration of access control systems following upgrades and installations. Completing preventative maintenance activities and supporting system improvements. Maintaining accurate service records and documentation. Managing van stock levels and ordering materials where required. Working safely and in line with health and safety procedures. Providing ...

about making life’s moments better. Which is why we’ve built the world's first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future … category, and we achieved our Series F funding in just four years. Our customers include many of the world's largest Internet Service Providers (ISPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data. With a bias for action ...

About the Role The IT Infrastructure Support Engineer Tier 1 & 2 provides technical support across the EMEA North Cluster, covering Service Desk, Site Support and Infrastructure Run activities. The role combines first-line user support with second-line technical and infrastructure support, ensuring incidents and service requests … handled effectively in line with agreed SLAs, ITIL practices and global IT standards. Key Responsibilities Ensure effective delivery of IT Infra Run services across the EMEA North Cluster, including Service Desk, Site Support and Network Run activities. Provide Tier 1 and Tier 2 support, covering both user-focused ...

seeking an IT Infrastructure Operations Leader in Glasgow on a 12-month fixed-term contract. You will lead a global infrastructure engineering team, ensuring delivery of reliable IT services and driving operational maturity. The role emphasizes people leadership, service delivery and continuous improvement in a fast-paced ...

HRJOB11842 The Opportunity The Network Engineering Team Lead provides technical leadership and day-to-day coordination of the Network Engineering team, ensuring the reliable delivery, support and continuous improvement of the Group's LAN, WAN, wireless, voice and network security services that support critical 24x7 business operations. Reporting … aligned with business requirements. The Team Lead is responsible for the governance of key network technologies and the promotion of best practice in service delivery, network security, change management, documentation and operational support. Working closely with IS Management, business stakeholders, vendors and the wider Infrastructure team, the post ...

individuals achieve their potential. Oversee shift rotas, holiday planning, and resource allocation to ensure effective operational coverage. Work closely with colleagues across Operations, Engineering, Service Delivery and external partners to improve customer outcomes. Use operational insight and performance data to identify opportunities for improvement and drive positive change. … Deputise for the Senior Network Operations Manager when required. We're looking for someone who: Has experience within a NOC, telecommunications, technical operations, service desk, MSP, or similar operational environment. Enjoys leading, motivating and developing others, drawing on significant experience of leading large and diverse teams. Has a good ...

continuous improvement of a large-scale ecommerce platform. You'll be responsible for maintaining both front-end and back-end functionality while supporting the delivery of an exceptional customer journey across multiple markets. In this role, you'll oversee the day-to-day administration and optimisation of the ecommerce … fulfilment, payment processing, and digital marketing. You'll stay ahead of software updates, platform enhancements and business-critical events, implementing effective monitoring processes and delivery frameworks to ensure operational excellence and minimise disruption. Working closely with cross-functional teams including UX, Digital Design, Merchandising, Logistics, and Inventory Management ...