1,376 to 1,400 of 1,842 Permanent Service Delivery Jobs

innovative services at the heart of Capstone’s investment strategies. We’re looking for a highly motivated technologist driven to provide exemplary customer service in a global environment. You’ll partner with professionals across the firm to deliver cutting edge solutions to interesting problems. The ideal candidate … firm. Our future colleague has these skills: 3-5 years working experience, ideally in the financial sector, centered in asset management or alternative investments. Service-oriented mentality; focusing on exceptional responsiveness, accountability, timely completion of tasks, and teamwork to ensure customer satisfaction. Excellent verbal and written communication skills. Diligence ...

driving force behind resource planning and utilisation, ensuring our engineers are deployed effectively, customer projects are properly staffed, and our delivery teams have complete visibility of current and future workload. This is a fantastic opportunity for someone with experience in resource management, workforce planning, PMO or project operations … technology solutions while creating a culture where our people can thrive. You'll join a collaborative and ambitious team where your contribution directly influences service delivery, customer satisfaction and business growth. What You'll Be Doing Managing resource allocation, scheduling, availability and utilisation across our Professional Services engineering ...

Scrumconnect Limited is seeking an experienced Quality Assurance Tester (QAT) to join our delivery team working on public sector digital services. This hands-on role focuses on testing web applications end-to-end, building robust test automation, and shaping test strategy within an Agile environment. You will collaborate with … developers across the Service Delivery Lifecycle, define and own test plans, integrate automated tests into CI/CD pipelines, and identify risks early to ensure quality at #J-18808-Ljbffr ...

York, Brno, Sydney, and Johannesburg, we are fundamentally reshaping the global B2B economy. Your Role At Vertice You will own Vertice's procurement service delivery for the Mid Market segment in the UK, building a foundation of trust and robust action plans for our customers in this segment. … setting and tracking performance across your team. Customer Strategy & Playbooks: Develop personalised procurement strategies for Mid Market accounts and build procurement playbooks that keep delivery consistent at scale. Strategic Sourcing: Develop and execute strategic sourcing plans, negotiate complex SaaS deals, and manage key SaaS partner relationships across the largest ...

baggage handling systems for airports. The company is also a leading supplier of warehouse automation. they have a excellent reputation for reliable project and service delivery, innovation, market awareness and a strong customer focus. We are dedicated to improving our customers' business processes and competitive position. Role Responsibilities … grow relationships with key parcel customers in the UK Lead and manage matrixed teams during the tender process for sales opportunities (project and service). Lead and manage multi-disciplined teams to support scope definition, design and programme look ahead and to determine the right solution to meet ...

digital and technology consultancy delivering impactful digital transformation programmes and user-centred services. Our multidisciplinary teams bring together business analysis, product, design, delivery and engineering expertise to solve complex challenges and improve services for users. Role Overview We are looking for an experienced Business Analyst to bridge … between business stakeholders and delivery teams, ensuring business needs are translated into clear, actionable requirements and effective digital solutions. You will work closely with Product Managers, Developers, Architects, Designers, Testers and other stakeholders throughout the project lifecycle. You will play a key role in understanding user needs, analysing business ...

Overview As a TSW data engineer you will be a key member of a dynamic media activation team, and a critical part of our service delivery to clients. You will oversee the integrity and evolution of our reporting and attribution platforms. Day to day you’ll be responsible … investigate new data sources and devise the business logic to get to the desired output. You will work closely with our head of digital delivery to create bespoke marketing intelligence reports for clients, bringing together data from multiple sources to enable campaign activation and automation. As part of this ...

distribution environments and wider supply chains - and will be able to identify opportunities where NSC can improve resilience, simplify operations, reduce cost and enhance service delivery. This is a genuine hunter role. You will be expected to build your own target-account strategy, create opportunities through proactive business development … negotiation and close. Develop a deep understanding of each target customer's business, technology environment and operational challenges. Identify opportunities where NSC can improve service resilience, operational efficiency, cost, customer experience and technology performance. Position NSC's capabilities across network, infrastructure, field services, professional services, managed services and global ...

with us, we’re striving to make their business future-proof. Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming anextension of your business, and always delivering on our promise to make their business brilliant. Job Description Location … Time Working Pattern: 7.5-hour shift between 7am – 7pm Are you ready to take your IT career to the next level? As a Senior Service Desk Analyst , you’ll be integral to our IT support team, driving performance, mentoring colleagues, and delivering exceptional service to our customers. What ...

Manage the full sales cycle through to onboarding and handover Build relationships with IT leaders and senior decision-makers Work closely with technical and service delivery teams Benefits: £40,000-£50,000 + commission 24 days holiday + Bank Holidays Company pension Private healthcare after 6 months Life … Previous Managed IT Services or B2B IT services sales experience Strong new business and account management experience Excellent commercial and negotiation skills Knowledge of service desk, cloud, infrastructure or cyber security services advantageous Confident engaging with senior stakeholders and C-level executives ...

efficient services for colleagues and customers. The Cloud Operations Engineer collaborates with technology teams, business stakeholders and external partners to enhance operational effectiveness, drive service improvements and support the successful delivery of technology solutions. About Just We help people achieve a better later life. That's our purpose … with product owners, architects and technology teams to design and deliver technology solutions. Monitor platform health, investigate issues and take proactive action to maintain service availability and performance. Identify and implement opportunities to improve operational processes, automation and efficiency. Build and maintain effective relationships with business stakeholders, technology teams ...

exciting opportunity for an exceptional, experienced Senior Event and Conference Technician to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: To lead the team … going preventative maintenance including daily checks on all equipment in the building. To be an ambassador- approach and professionalism is extremely important. Customer service skills are essential along with the ability to work calmly under pressure and resolve any issues quickly and professionally. To be very presentable and able ...

contributions of others to professional community. Uses professions to meet the relevant certification and professional standards.* Produces internally published material such as knowledge briefs, service delivery kit components or modules, etc.* Participates in the selling process in C&I and works with sales/principals on pre- sales … technical knowledge to be individually responsible for the design and scope of deliverables within a field of expertise.* Has led small team in delivery of a specific deliverable.* Has mastered at least one technical discipline with strong knowledge in at least three major technology areas.* Possesses advanced level ...

certification within the first year to enhance CX expertise Advocate for customer needs and provide feedback to influence product development and service enhancements Belangrijkste vereisten 10+ years of experience in customer-facing technical roles with mid-senior stakeholders Strong technical expertise in data center technology, virtualization, and hyper-converged … relationship-building skills Customer-centric mindset with ability to drive change and success strategies Ability to collaborate with cross-functional teams and provide service delivery feedback communication excellence relationship-building advocacy for customer needs data center technology virtualization hyper-converged solutions ...

Revenue Retention (NRR) and our Net Promoter Score (NPS). Working closely with the Head of Customer Success, Sales, Account Mangement, Marketing, Technical and Delivery teams, you will manage a portfolio of 50-75 growth segment customers, ensuring they realise value from their investment and achieve their business objectives. … commercial teams across the business, gaining exposure to cutting-edge technology and enterprise clients. Role & Responsibilities Customer Onboarding & Implementation Partner with sales and delivery teams to develop tailored onboarding plans for new customers including Customer Success Plans. Own the customer onboarding experience, ensuring successful system adoption and time ...

managing environment configurations, overseeing deployments, and integrating data governance and release processes. This role is essential for maintaining robust system performance and ensuring seamless service delivery across development, testing, and production platforms. Responsibilities Serve as the technical lead and subject matter expert for NEC system configuration and environment … deployment activities across technical and business teams. Develop and maintain release management processes and deployment documentation. Implement rollback procedures and emergency fixes to minimize service disruption. Ensure all releases are thoroughly tested and approved before implementation. Requirements: Significant experience configuring and managing NEC Housing and/or Asset Management ...

Lenovo is seeking a Field Technical Consultant to join the EMEA Delivery team in Farnborough. You will act as a trusted advisor for strategic customers, owning escalations and coordinating cross-functional teams to ensure service excellence and customer satisfaction. You will collaborate with customers, support, and account teams … deliver effective service delivery, analyze trends, and drive improvements across the support lifecycle. Travel to customer sites is required as needed. #J-18808-Ljbffr ...

Revenue Retention (NRR) and our Net Promoter Score (NPS). Working closely with the Head of Customer Success, Sales, Account Mangement, Marketing, Technical and Delivery teams, you will manage a portfolio of 50-75 growth segment customers, ensuring they realise value from their investment and achieve their business objectives. … commercial teams across the business, gaining exposure to cutting-edge technology and enterprise clients. Role & Responsibilities Customer Onboarding & Implementation Partner with sales and delivery teams to develop tailored onboarding plans for new customers including Customer Success Plans. Own the customer onboarding experience, ensuring successful system adoption and time ...

Phoebus Software Ltd is seeking an Operations Support Engineer to ensure service delivery for clients of our financial technology SaaS platform. You will manage incident response, stakeholder communications and continuous service improvements across production environments. Based in Solihull with hybrid working, you will collaborate with engineering, product ...

involved. So, what are you actually taking ownership of? You'll lead the Group Information Security and Cyber Operations function, owning the development and delivery of the cyber security strategy and roadmap. That spans cyber operations and incident management; security risk, governance and compliance; cyber resilience and business continuity … matters most. This isn't happening in isolation. You'll sit on the IT Senior Leadership Team, alongside the Group Heads responsible for Architecture, Service Delivery, Software and End User. Your influence will extend beyond your own function. You'll contribute to the direction of the wider ...

involved. So, what are you actually taking ownership of? You'll lead the Group Information Security and Cyber Operations function, owning the development and delivery of the cyber security strategy and roadmap. That spans cyber operations and incident management; security risk, governance and compliance; cyber resilience and business continuity … matters most. This isn't happening in isolation. You'll sit on the IT Senior Leadership Team, alongside the Group Heads responsible for Architecture, Service Delivery, Software and End User. Your influence will extend beyond your own function. You'll contribute to the direction of the wider ...

security controls, platforms and infrastructure to protect AJ Bell and customers. You’ll help drive secure architectures, automate controls and enable safe, scalable business delivery across endpoints, cloud and networks. Collaboration with Infrastructure and Service Delivery is essential. #J-18808-Ljbffr ...

requisition id: JR000407# **Job Description****The Role**The Triage Analyst is responsible for the end-to-end coordination, assessment and management of issues and service requests raised through the triage function. Acting as the first point of operational and technical assessment, the role performs initial investigation, impact analysis … business and technology teams, coordinating the timely management of issues, facilitating effective communication with stakeholders and ensuring adherence to issues management processes, governance and service standards. Through analysis of operational data, incident trends and service performance, the Triage Analyst identifies opportunities for continuous improvement, supports informed business decision ...

role. The Role Reporting to the IT Operations Director, you will act as the technical authority for the new office environment, working alongside the Service Delivery and Project Management teams. Your responsibilities will include: Cisco Meraki design, configuration and deployment across switching, wireless, firewalls and SD-WAN. Design … operational handover documentation. About You We are looking for a senior infrastructure/technology contractor who is comfortable getting hands‐on and owning technical delivery rather than simply managing suppliers. You will bring strong practical experience across Cisco Meraki, networking, firewalls, SD‐WAN, wireless and workplace/meeting-room ...

Title: Lead Product Manager - Conversational AI Job Function: Customer Service Location – Manchester or Glasgow (You will need to be in the office 3 days a week) Advertised Salary: Competitive, plus great benefits About the role This role sits within Customer Service, working across digital and advisor-assisted service … Conversational AI owns the product vision, strategy, roadmap and prioritisation for conversational AI and any other product capabilities within our Contact Centre as a Service (CCaaS) platform. The role drives measurable improvements in customer experience, successful self-service, first-contact resolution and cost-to-serve, while enabling colleagues ...