1,401 to 1,425 of 1,842 Permanent Service Delivery Jobs

Title: Lead Product Manager - Conversational AI Job Function: Customer Service Location – Manchester or Glasgow (You will need to be in the office 3 days a week) Advertised Salary: Competitive, plus great benefits About the role This role sits within Customer Service, working across digital and advisor-assisted service … Conversational AI owns the product vision, strategy, roadmap and prioritisation for conversational AI and any other product capabilities within our Contact Centre as a Service (CCaaS) platform. The role drives measurable improvements in customer experience, successful self-service, first-contact resolution and cost-to-serve, while enabling colleagues ...

will be responsible for managing and growing a portfolio of accounts in the maritime sector, including shipping companies, vessel operators, port authorities, and maritime service providers. You will sell and manage Gizat's voice and DID/virtual numbering services while acting as the trusted point of contact … full sales cycle from prospecting and proposal through negotiation, onboarding, and ongoing account management Coordinate with internal teams (technical, provisioning, billing) to ensure seamless service delivery and swift resolution of any issues Monitor account health, usage patterns, and renewal timelines; act proactively to prevent churn and identify upsell ...

overview Can you provide strong operational leadership across digital programmes and projects? Are you a digital leader who can manage a portfolio, shape delivery and make a difference? We are looking for an experienced Digital Operations Manager to provide senior operational leadership within our Digital Services team. This … role responsible for the effective management and coordination of resources across the Digital resource hub in the Digital Service Operations and Governance team. The post holder will ensure that the right people and capacity are aligned to deliver digitally enabled organisational priorities in our HIMSS EMRAM Level 7 organisation. ...

solutions who thrives in a fast‐paced, customer‐driven environment. You will act as the key link between customers and internal teams, ensuring exceptional service delivery, smooth project execution, and long‐term partnership success. Key Responsibilities Manage and develop relationships with assigned customer accounts, acting as the primary … reports and sales forecasts for senior management. About You The successful candidate will have: Experience within Electronics Manufacturing Services (EMS), Supply Chain as a Service (SCaaS), or a related industry. Proven account management and business development experience, with a track record of growing customer relationships and revenue. Strong communication ...

Vanderlande is seeking a technically skilled engineer to join the Mobile Service Team in the UK. You will deliver tele-support and on-site resolution for electro-mechanical systems in Material Handling Equipment, driving reliability and performance for customers across the UK. You will coordinate maintenance activities, review daily … performance, and develop strong customer relationships while ensuring safe and compliant service delivery across sites. #J-18808-Ljbffr ...

instrumental in maximising value for our customers. This is a key role, with responsibility for delivering great outcomes to our customers through the delivery of commercial strategies and negotiating SaaS purchases and renewals with their vendors. Responsibilities You’ll be accountable for Vertice’s service delivery into … vendors. You’ll be a creative thinker that challenges customers and suppliers to help reach desired outcomes. You are an expert in driving the delivery of commercial change in organisations, who can manage stakeholder expectations, provide constructive challenge and ensure all key objectives and timelines are met. You will ...

will apply your skills across these technology areas to contribute to integrated infrastructure and digital workspace solutions where required, working as part of wider delivery teams to support end‐to‐end customer outcomes. You will be responsible for implementing part or all of the agreed technical solutions, occasionally contributing … customer‐facing Technology Consultant, you will act as a trusted technical advisor, working closely with customers, architects, project or technical managers, and delivery colleagues to translate requirements into high‐quality, practical outcomes. This role is well suited to a consultant with a positive and adaptable mindset, who is enthusiastic ...

that support our long-term growth ambitions. Working at the intersection of HR, Technology, and Business Transformation, you'll influence strategy as well as delivery, ensuring our SuccessFactors platform enables an exceptional employee experience while supporting operational excellence across the organisation. What You'll Be Doing As the SuccessFactors … operational runbooks. Support go-live and hypercare activities, ensuring smooth transition into BAU support. Work with HR, Payroll, IT, and external vendors to ensure service delivery and compliance with governance standards. #RicohEurope You will ideally have We're keen to speak with professionals who have deep expertise ...

with them, and track progress. Run regular business reviews with each client's leadership, focused on their business goals, risks and priorities.Work with our service desk and engineers so recommendations are realistic, and so every client gets what we've agreed to deliver. Lead the move to technical account … pricing, and agree any discounts or non-standard terms with the right approver before making an offer.Hand every new client over to onboarding and service delivery with an accurate scope, so we deliver what we sold.Recommend the technology that fits each client best, rather than favouring ...

reduction. Keeps up to date on knowledge of community resources and referral processes to assist clients in setting and meeting goals and objectives (i.e., service planning around client needs). Ability to assess client functioning and level of need utilizing ASIs, and ASAMS and standard practice modalities as required. … positive McNabb Center employee and community ambassador representing the client, program, and agency. Ability to set and maintain appropriate boundaries for quality service delivery and healthy self-care. Must be punctual and maintain good attendance. Maintains healthy two-way communication in person, by telephone, and within writing ...

seeking an Audit Technology Support & Implementation Manager to lead ATT support, coordinate onshore/offshore teams, and ensure scalable, high-quality service delivery across ATTs. You will act as primary escalation point, monitor demand, manage resources, and drive continuous improvement in processes and tools to empower audit teams ...

Barnes Associates Limited is seeking an experienced NOC Operations Manager to lead the Network Operations Centre, oversee critical infrastructure services, and drive improvements in service delivery, resilience, and customer satisfaction. The role blends technical leadership with hands-on engineering across Microsoft and Cisco environments. The position offers remote ...

lead a group delivering enterprise data products and services. You will manage client engagements, guide technical decision-making, and partner with sales, TAMs and service delivery to meet complex data integration needs. You’ll drive adoption of best practices, mentor engineers, and communicate with senior client technologists ...

seeks a Data and Technology Manager to lead the technology portfolio across workplace, infrastructure, applications and data. You will shape the strategy, roadmap and service delivery while guiding a team of seven with four direct reports, and align technology with business priorities. You will partner with Corporate ...

customers. You will manage tickets, stay updated on threat intel, and work with EDR and SIEM tools in a fast-paced environment, ensuring high service delivery and strong customer focus. #J-18808-Ljbffr ...

guiding clients and colleagues. You will partner with global cyber teams, participate in tenders, and contribute to training and education initiatives, ensuring consistent service delivery and strong stakeholder engagement. #J-18808-Ljbffr ...

will lead contract renewals, negotiate commercial terms, and drive revenue growth while developing strategic account plans and technology roadmaps with Solutions Architects and service delivery teams. Reporting to the Commercial Director, you will maintain a strong client experience, ensure accurate #J-18808-Ljbffr ...

will align connectivity, managed IT and cybersecurity offerings with customer goals and drive adoption and value. You will work with Sales, Solutions, Engineering and Service Delivery to deliver joined‐up customer success, manage stakeholders and uncover opportunities for growth in a hybrid London role. #J-18808-Ljbffr ...

Functional Analyst, Site Support to provide IT end-user support and manage enterprise systems. You will troubleshoot issues, guide incident resolution, and contribute to service delivery across multiple locations. The role requires strong communication and collaboration skills, experience with ServiceNow, and a background in IT infrastructure. This position ...

seeking a DV Cleared Network Engineer to support a defence client on a 12‐month contract onsite. You will work on network infrastructure, security, service delivery and crypto management in a high‐security environment. The role requires active DV clearance, CCNA/CCNP or equivalent, and hands ...

scale office refreshes and migrations. The candidate will multitask in a dynamic team-based environment, demonstrating problem-solving capabilities and a professional approach to service delivery while working under pressure. #J-18808-Ljbffr ...

Testing Site - JPMC is hiring a Business Analyst to support data management client integrations within the Fusion Service Delivery team. You will gather requirements, analyze processes, design solutions, and drive change while collaborating across clients, product leads, and internal teams. You will analyze data, develop reporting, and help ...

with multi-tenant environments and advanced VMware deployments. The role involves handling complex escalations, contributing to automation, resilience design, and technical leadership across the service delivery team. UK DV clearance is mandatory and outside IR35. #J-18808-Ljbffr ...

hybrid model, connecting SAP PI/PO, CPI and Integration Suite solutions with APIs and cloud architectures. You will engage with clients, drive service delivery improvements, and align with strategic roadmaps while meeting security and compliance standards. This role offers exposure to diverse industries and collaborative teams. #J ...

seeking a Presales Digital Workplace & EUC Architect to design and lead end-to-end Digital Workplace transformations. You will work with Sales, Portfolio, Service Delivery and Commercial teams to shape modern endpoint management, Microsoft 365, collaboration platforms, and managed workplace operations. This senior, customer-facing role requires deep ...