151 to 175 of 1,503 Permanent Service Delivery Jobs

IT Service Delivery Manager | 2 Days in London (3 days WFH) You know what good service looks like. You’ve worked with vendors, wrangled SLAs, and kept delivery on track even when things got messy. Now you're ready for a role where your voice matters, your ideas land, and your leadership drives real change. We … re looking for an IT Service Delivery Manager to join a growing team that’s serious about service excellence, but not stuck in its ways. You’ll be the bridge between our business and our service providers, making sure what’s promised gets delivered, and what’s delivered keeps improving. What’s in it for you … sourced environment Opportunities within to progress to Senior SDM. What we’re looking for: Someone to grow with the role. Expecting c. 5 years IT experience, with 2+ in Service Delivery. Comfortable managing vendors, contracts, and performance. Knows ITIL (v4 is a bonus), understands Agile, and isn’t afraid to challenge the status quo A calm communicator who can More ❯

IT Service Delivery Manager | 2 Days in London (3 days WFH) You know what good service looks like. You’ve worked with vendors, wrangled SLAs, and kept delivery on track even when things got messy. Now you're ready for a role where your voice matters, your ideas land, and your leadership drives real change. We … re looking for an IT Service Delivery Manager to join a growing team that’s serious about service excellence, but not stuck in its ways. You’ll be the bridge between our business and our service providers, making sure what’s promised gets delivered, and what’s delivered keeps improving. What’s in it for you … sourced environment Opportunities within to progress to Senior SDM. What we’re looking for: Someone to grow with the role. Expecting c. 5 years IT experience, with 2+ in Service Delivery. Comfortable managing vendors, contracts, and performance. Knows ITIL (v4 is a bonus), understands Agile, and isn’t afraid to challenge the status quo A calm communicator who can More ❯

IT Service Delivery Manager | 2 Days in London (3 days WFH) You know what good service looks like. You’ve worked with vendors, wrangled SLAs, and kept delivery on track even when things got messy. Now you're ready for a role where your voice matters, your ideas land, and your leadership drives real change. We … re looking for an IT Service Delivery Manager to join a growing team that’s serious about service excellence, but not stuck in its ways. You’ll be the bridge between our business and our service providers, making sure what’s promised gets delivered, and what’s delivered keeps improving. What’s in it for you … sourced environment Opportunities within to progress to Senior SDM. What we’re looking for: Someone to grow with the role. Expecting c. 5 years IT experience, with 2+ in Service Delivery. Comfortable managing vendors, contracts, and performance. Knows ITIL (v4 is a bonus), understands Agile, and isn’t afraid to challenge the status quo A calm communicator who can More ❯

to join our team and create a green future together! About Autel Energy Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel is one of the world's leading suppliers of automotive intelligent diagnostics, testing, and TPMS products … scenarios. After three years of rapid development, Autel Energy has become a leading solutions provider of EV charging station products in Europe. With excellent quality and high-quality localized service of AC/DC series products, are highly favored by European energy companies, CPOs, and dealers. In Europe, we have: Over 120 employees actively engaged in researching and developing … market Contribute to the cause of green environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work More ❯

to join our team and create a green future together! About Autel Energy Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel is one of the world's leading suppliers of automotive intelligent diagnostics, testing, and TPMS products … scenarios. After three years of rapid development, Autel Energy has become a leading solutions provider of EV charging station products in Europe. With excellent quality and high-quality localized service of AC/DC series products, are highly favored by European energy companies, CPOs, and dealers. In Europe, we have: Over 120 employees actively engaged in researching and developing … market Contribute to the cause of green environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work More ❯

Radius is seeking an experienced Data centre Project Manager/Readiness Service Implementation Manager with extensive experience of working within a Datacentre environment whether from a Datacentre or MSP. This role is responsible for the day-to-day management of functional tasks relating to the successful and timely Service Delivery of Co-Lo and PWR activities, managing … the delivery of all work orders and footprint activities to meet customer expectations to agreed SLA’s and enhance the overall customer experience through aligning with our Operational Excellence objectives for the ensuing year. Fundamentally to focus in setting high standards and managing our range of contractors and suppliers to agreed KPI’s, adopting a best-in-class approach … and driving the organisation towards a 5 Star datacentre. To also work closely with the Service Installation Supervisor role, providing mentoring and coaching to the Specialist role ensuring that Specialist Services are being delivered to the front line, thus enabling the SDM CoLo Installations, to deliver against agreed KPI and RFS objectives. Project Management: Identifies and manages resources needed More ❯

Radius is seeking an experienced Data centre Project Manager/Readiness Service Implementation Manager with extensive experience of working within a Datacentre environment whether from a Datacentre or MSP. This role is responsible for the day-to-day management of functional tasks relating to the successful and timely Service Delivery of Co-Lo and PWR activities, managing … the delivery of all work orders and footprint activities to meet customer expectations to agreed SLA’s and enhance the overall customer experience through aligning with our Operational Excellence objectives for the ensuing year. Fundamentally to focus in setting high standards and managing our range of contractors and suppliers to agreed KPI’s, adopting a best-in-class approach … and driving the organisation towards a 5 Star datacentre. To also work closely with the Service Installation Supervisor role, providing mentoring and coaching to the Specialist role ensuring that Specialist Services are being delivered to the front line, thus enabling the SDM CoLo Installations, to deliver against agreed KPI and RFS objectives. Project Management: Identifies and manages resources needed More ❯

Radius is seeking an experienced Data centre Project Manager/Readiness Service Implementation Manager with extensive experience of working within a Datacentre environment whether from a Datacentre or MSP. This role is responsible for the day-to-day management of functional tasks relating to the successful and timely Service Delivery of Co-Lo and PWR activities, managing … the delivery of all work orders and footprint activities to meet customer expectations to agreed SLA’s and enhance the overall customer experience through aligning with our Operational Excellence objectives for the ensuing year. Fundamentally to focus in setting high standards and managing our range of contractors and suppliers to agreed KPI’s, adopting a best-in-class approach … and driving the organisation towards a 5 Star datacentre. To also work closely with the Service Installation Supervisor role, providing mentoring and coaching to the Specialist role ensuring that Specialist Services are being delivered to the front line, thus enabling the SDM CoLo Installations, to deliver against agreed KPI and RFS objectives. Project Management: Identifies and manages resources needed More ❯

Customer Success team are vital to the business as they are responsible for client retention and referral through strong customer relationships, alongside account growth through leads generated and chargeable service management. The Senior Service Delivery Manager is responsible for taking personal ownership of the operational relationship between the client and Six Degrees, ensuring the delivered services meet … the customer’s requirements and are performed as expected. Role Requirements Previous experience in Service Management role, preferably within the Managed Service Provider industry. Ideally, we are looking for the Senior Service Delivery Manager to manage contractual performance of services within the agreed SLA, and influence actions which are required to mitigate or remediate an SLA More ❯

Customer Success team are vital to the business as they are responsible for client retention and referral through strong customer relationships, alongside account growth through leads generated and chargeable service management. The Senior Service Delivery Manager is responsible for taking personal ownership of the operational relationship between the client and Six Degrees, ensuring the delivered services meet … the customer’s requirements and are performed as expected. Role Requirements Previous experience in Service Management role, preferably within the Managed Service Provider industry. Ideally, we are looking for the Senior Service Delivery Manager to manage contractual performance of services within the agreed SLA, and influence actions which are required to mitigate or remediate an SLA More ❯

Customer Success team are vital to the business as they are responsible for client retention and referral through strong customer relationships, alongside account growth through leads generated and chargeable service management. The Senior Service Delivery Manager is responsible for taking personal ownership of the operational relationship between the client and Six Degrees, ensuring the delivered services meet … the customer’s requirements and are performed as expected. Role Requirements Previous experience in Service Management role, preferably within the Managed Service Provider industry. Ideally, we are looking for the Senior Service Delivery Manager to manage contractual performance of services within the agreed SLA, and influence actions which are required to mitigate or remediate an SLA More ❯

Customer Success team are vital to the business as they are responsible for client retention and referral through strong customer relationships, alongside account growth through leads generated and chargeable service management. The Senior Service Delivery Manager is responsible for taking personal ownership of the operational relationship between the client and Six Degrees, ensuring the delivered services meet … the customer’s requirements and are performed as expected. Role Requirements Previous experience in Service Management role, preferably within the Managed Service Provider industry. Ideally, we are looking for the Senior Service Delivery Manager to manage contractual performance of services within the agreed SLA, and influence actions which are required to mitigate or remediate an SLA More ❯

Customer Success team are vital to the business as they are responsible for client retention and referral through strong customer relationships, alongside account growth through leads generated and chargeable service management. The Senior Service Delivery Manager is responsible for taking personal ownership of the operational relationship between the client and Six Degrees, ensuring the delivered services meet … the customer’s requirements and are performed as expected. Role Requirements Previous experience in Service Management role, preferably within the Managed Service Provider industry. Ideally, we are looking for the Senior Service Delivery Manager to manage contractual performance of services within the agreed SLA, and influence actions which are required to mitigate or remediate an SLA More ❯

Job summary An exciting opportunity has arisen to join the Outpatients Clinical Service Unit to help shape the future Robotic Process Automation (RPA) team to support our automation journey. We are looking for a focused and highly motivated individual to join the Automation team in the role of RPA Developer with a key focus to deliver automation solutions across … Robotics and Integration Development Lifecycle: Communicate with project stakeholders across all levels of the organisation. This will involve discussing workflow processes and aspects of solution design with members of service delivery. Communicate technology issues in a non-technical way so the target audience fully understand any communication. Keep abreast of team plans and all aspects of the automation development … checks and pre-requisites are in place according to the change management processes. Maintain and demonstrate an up to date knowledge of industry developments and best practice standards. 2. Service delivery Provide an efficient, reliable, responsive and timely automation and integration development service. Ensure customers receive the highest quality of service measured against locally developed and agreed More ❯

Job Title: IT Service Delivery Manager/IT Workplace Enablement Lead Location: London, UK (Hybrid) Contract 6 Months Outside IR35 Our client a fast-growing global fintech is looking for a Workplace Enablement Lead to take ownership of workplace IT operations and end-user experience across their UK and international offices. You’ll lead the IT Enablement team … day operations, reliable IT services, and scalable support systems that help their people work efficiently and securely. This is a hands-on leadership role with a strong focus on service excellence, automation, and process optimisation. Key Responsibilities Lead and mentor the IT Workplace/Service Desk team to deliver exceptional IT support. Oversee ticketing, incident management, and service requests, ensuring SLAs and KPIs are consistently met. Act as the escalation point for complex issues and high-priority incidents. Drive automation, self-service, and continuous improvement initiatives. Manage and optimise key workplace platforms including Google Workspace, Intune, Jamf, and ITSM tools. Oversee IT asset management, user lifecycle management, and onboarding/offboarding processes. Monitor and maintain corporate More ❯

Job Title: IT Service Delivery Manager/IT Workplace Enablement Lead Location: London, UK (Hybrid) Contract 6 Months Outside IR35 Our client a fast-growing global fintech is looking for a Workplace Enablement Lead to take ownership of workplace IT operations and end-user experience across their UK and international offices. You’ll lead the IT Enablement team … day operations, reliable IT services, and scalable support systems that help their people work efficiently and securely. This is a hands-on leadership role with a strong focus on service excellence, automation, and process optimisation. Key Responsibilities Lead and mentor the IT Workplace/Service Desk team to deliver exceptional IT support. Oversee ticketing, incident management, and service requests, ensuring SLAs and KPIs are consistently met. Act as the escalation point for complex issues and high-priority incidents. Drive automation, self-service, and continuous improvement initiatives. Manage and optimise key workplace platforms including Google Workspace, Intune, Jamf, and ITSM tools. Oversee IT asset management, user lifecycle management, and onboarding/offboarding processes. Monitor and maintain corporate More ❯

Job Title: IT Service Delivery Manager/IT Workplace Enablement Lead Location: London, UK (Hybrid) Contract 6 Months Outside IR35 Our client a fast-growing global fintech is looking for a Workplace Enablement Lead to take ownership of workplace IT operations and end-user experience across their UK and international offices. You'll lead the IT Enablement team … day operations, reliable IT services, and scalable support systems that help their people work efficiently and securely. This is a hands-on leadership role with a strong focus on service excellence, automation, and process optimisation. Key Responsibilities Lead and mentor the IT Workplace/Service Desk team to deliver exceptional IT support. Oversee ticketing, incident management, and service requests, ensuring SLAs and KPIs are consistently met. Act as the escalation point for complex issues and high-priority incidents. Drive automation, self-service, and continuous improvement initiatives. Manage and optimise key workplace platforms including Google Workspace, Intune, Jamf, and ITSM tools. Oversee IT asset management, user lifecycle management, and onboarding/offboarding processes. Monitor and maintain corporate More ❯

Job Title: IT Service Delivery Manager/IT Workplace Enablement Lead Location: London, UK (Hybrid) Contract 6 Months Outside IR35 Our client a fast-growing global fintech is looking for a Workplace Enablement Lead to take ownership of workplace IT operations and end-user experience across their UK and international offices. You’ll lead the IT Enablement team … day operations, reliable IT services, and scalable support systems that help their people work efficiently and securely. This is a hands-on leadership role with a strong focus on service excellence, automation, and process optimisation. Key Responsibilities Lead and mentor the IT Workplace/Service Desk team to deliver exceptional IT support. Oversee ticketing, incident management, and service requests, ensuring SLAs and KPIs are consistently met. Act as the escalation point for complex issues and high-priority incidents. Drive automation, self-service, and continuous improvement initiatives. Manage and optimise key workplace platforms including Google Workspace, Intune, Jamf, and ITSM tools. Oversee IT asset management, user lifecycle management, and onboarding/offboarding processes. Monitor and maintain corporate More ❯

Job Title: IT Service Delivery Manager/IT Workplace Enablement Lead Location: London, UK (Hybrid) Contract 6 Months Outside IR35 Our client a fast-growing global fintech is looking for a Workplace Enablement Lead to take ownership of workplace IT operations and end-user experience across their UK and international offices. You’ll lead the IT Enablement team … day operations, reliable IT services, and scalable support systems that help their people work efficiently and securely. This is a hands-on leadership role with a strong focus on service excellence, automation, and process optimisation. Key Responsibilities Lead and mentor the IT Workplace/Service Desk team to deliver exceptional IT support. Oversee ticketing, incident management, and service requests, ensuring SLAs and KPIs are consistently met. Act as the escalation point for complex issues and high-priority incidents. Drive automation, self-service, and continuous improvement initiatives. Manage and optimise key workplace platforms including Google Workspace, Intune, Jamf, and ITSM tools. Oversee IT asset management, user lifecycle management, and onboarding/offboarding processes. Monitor and maintain corporate More ❯

Job Title: IT Service Delivery Manager/IT Workplace Enablement Lead Location: London, UK (Hybrid) Contract 6 Months Outside IR35 Our client a fast-growing global fintech is looking for a Workplace Enablement Lead to take ownership of workplace IT operations and end-user experience across their UK and international offices. You’ll lead the IT Enablement team … day operations, reliable IT services, and scalable support systems that help their people work efficiently and securely. This is a hands-on leadership role with a strong focus on service excellence, automation, and process optimisation. Key Responsibilities Lead and mentor the IT Workplace/Service Desk team to deliver exceptional IT support. Oversee ticketing, incident management, and service requests, ensuring SLAs and KPIs are consistently met. Act as the escalation point for complex issues and high-priority incidents. Drive automation, self-service, and continuous improvement initiatives. Manage and optimise key workplace platforms including Google Workspace, Intune, Jamf, and ITSM tools. Oversee IT asset management, user lifecycle management, and onboarding/offboarding processes. Monitor and maintain corporate More ❯

Role Title: SAP Service Design and Transition Manager Duration: 6 month contract Location: Telford, Hybrid 2/3 days onsite Rate: up to £448.88 p/d Umbrella inside IR35 Role purpose/summary The SAP IT Service Design and Transition Manager is responsible for ensuring new and modified IT services are designed, validated, and transitioned into the … live environment in a structured, efficient, and risk-mitigated manner. This role requires a strong blend of service design, change management, and stakeholder engagement, and works closely with project teams, technical architects, and Service Operations. Core Responsibilities: Service Design & Readiness Coordinate the design of new or changed services, ensuring they meet functional and non-functional requirements. Ensure … all service design packages (SDPs) are complete, accurate, and approved. Validate that services are designed for operability, supportability, scalability, and compliance. Transition Management Plan and manage service transition activities across the full lifecycle, ensuring minimal disruption to existing services. Ensure new services or changes are seamlessly transitioned into Live operations, meeting performance and availability standards. Ensure service More ❯

Role Title: SAP Service Design and Transition Manager Duration: 6 month contract Location: Telford, Hybrid 2/3 days onsite Rate: up to £448.88 p/d Umbrella inside IR35 Role purpose/summary The SAP IT Service Design and Transition Manager is responsible for ensuring new and modified IT services are designed, validated, and transitioned into the … live environment in a structured, efficient, and risk-mitigated manner. This role requires a strong blend of service design, change management, and stakeholder engagement, and works closely with project teams, technical architects, and Service Operations. Core Responsibilities: Service Design & Readiness Coordinate the design of new or changed services, ensuring they meet functional and non-functional requirements. Ensure … all service design packages (SDPs) are complete, accurate, and approved. Validate that services are designed for operability, supportability, scalability, and compliance. Transition Management Plan and manage service transition activities across the full lifecycle, ensuring minimal disruption to existing services. Ensure new services or changes are seamlessly transitioned into Live operations, meeting performance and availability standards. Ensure service More ❯

Success, Relationship Management, Customer Onboarding, Implementations, or Project Management-preferably within Cyber Security. This role is crucial in helping customers realize value from their investments and ensuring high-quality service delivery from internal teams. A Customer Success Manager plays a critical role in the Managed Security Services Team at Bridewell, focusing on helping customers realize value from their … investments. You will support onboarding, development, and maintenance of customer relationships throughout the service lifecycle, promoting growth and retention while advocating for customers within the company. This role also involves driving excellence in service delivery to ensure high customer satisfaction, as well as defining continuous improvement and developing processes for consistent service management. Role Responsibilities Build … Be the customer voice within Bridewell working with Bridewell teams to ensure excellent customer experience, maximising value for both Bridewell and the customer. Own customer success plans to drive service adoption, providing strategic guidance, enablement, and day-to-day advice to help them maximise value. Proactively monitor and analyse your customer's needs to identify opportunities and potential risks More ❯

on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the future. Role Overview The ICT Service Desk Senior (Team Lead) is responsible for ICT Technicians (2nd … line), leading escalations for the Sureserve Service Delivery Team and managing projects the team is involved with. The role requires high quality technical support, systems maintenance, and service delivery across the organisation, as well as continual service improvement. This role combines hands-on technical expertise with leadership and mentoring responsibilities of ICT Technicians (2nd line … Monitor system performance and security, responding proactively to potential risks or failures. Lead or contribute to ICT projects, upgrades, system implementations and acquisition integrations Identify opportunities to improve processes, service delivery, and system reliability. Work closely with other ICT teams and departments to deliver integrated technology solutions. Document technical procedures, policies, and knowledge base articles. Ensure compliance with More ❯

on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the future. Role Overview The ICT Service Desk Senior (Team Lead) is responsible for ICT Technicians (2nd … line), leading escalations for the Sureserve Service Delivery Team and managing projects the team is involved with. The role requires high quality technical support, systems maintenance, and service delivery across the organisation, as well as continual service improvement. This role combines hands-on technical expertise with leadership and mentoring responsibilities of ICT Technicians (2nd line … Monitor system performance and security, responding proactively to potential risks or failures. Lead or contribute to ICT projects, upgrades, system implementations and acquisition integrations Identify opportunities to improve processes, service delivery, and system reliability. Work closely with other ICT teams and departments to deliver integrated technology solutions. Document technical procedures, policies, and knowledge base articles. Ensure compliance with More ❯