1,501 to 1,525 of 1,890 Permanent Service Delivery Jobs

teams, and serve as the conduit conveying remediation plans back to the customer for full resolution. AI adoption and enablement are central to the delivery of this role. You will leverage AI-assisted tools, intelligent data sanitisation utilities, and modern analytics to accelerate incident triage, automate log de-sensitisation … efficiency. As a senior member of the team, you will also provide vital support and mentoring to fellow engineers—enforcing consistency, quality, and Continual Service Improvement (CSI) across all team service deliverables. Serve as the primary point of contact for network incidents, prioritising based on severity and business ...

Role This is a great opportunity to join a team tasked with developing and supporting The National Archives’ technology systems. You will join our Service Operations Team, taking the lead on Device, Configuration and Asset Management and you will work with our Service Delivery Teams … opportunity to shape and develop our processes and procedures using your knowledge, industry standards and best practice to contribute to a high performing service-culture orientated team. With access to excellent learning resources you will be equipped with the right training to support your continued growth. #J-18808-Ljbffr ...

days a week. Join this world leader in their field, as they embark upon a new Digital strategy that will result in the delivery of a number of significant digital & technology initiatives. KEY SKILLS & BACKGROUND Extensive experience in managing IT infrastructure teams at a senior level Experience in continuity … management and disaster recovery Knowledge across Networks, Servers, Storage, Virtualisation and managing Data Centre environments Familiarity with Service Delivery standards and frameworks such as ITIL. Ability to plan, assign, direct, manage, motivate and engage staff successfully Ability to define, implement and promote IT Infrastructure Strategy Develop and maintain ...

ability to explain the processes to others. Ensure a customer focused approach is maintained Understand and have the ability to update the Axians Service Desk. (Contracts, Adds Moves and Changes) Product Registration & Vendor install base updates Management of all Axians spares & RMA process Manage Basingstoke Depot Manage BAU relationship … Back up: to reconcile monthly reports for Indigo field engineering services for Field Engineering BAU Reporting: Juniper Rebate - Open RMA Report Assist in preparing Service Delivery Manager Reports Open Engineer Tasks Open Collections Customer Inventory (Support revenue based) Open Restock tasks Open Incidents Sub Tasks Provide cover within ...

ITSM Consultant Infotel UK is seeking an experienced ITSM (IT Service Management) Consultant to join our team. The successful candidate will work closely with clients to analyze, design, and implement ITSM frameworks, ensuring alignment with business objectives and improving overall IT service delivery. Key Responsibilities Assess client … service management processes and recommend improvements based on best practices. Develop and implement ITSM strategies, including configuration of ITSM tools such as ServiceNow, BMC Remedy, or similar platforms. Facilitate ITIL process design and adoption, including incident, problem, change, and asset management. Provide guidance on ITSM governance, metrics, and continuous ...

function rather than simply maintain it. Reporting directly to the Headteacher, the successful candidate will have full ownership of IT strategy, infrastructure and service delivery across the school. Key responsibilities include: Leading the school's IT strategy and infrastructure, including oversight of the ongoing move to a modern … leadership of the department Ensuring the school meets its GDPR, security and data protection obligations Managing the IT budget alongside supplier and service contracts Putting in place and upholding cybersecurity protocols and disaster recovery plans Supporting digital teaching and learning across the curriculum in close partnership with academic staff ...

leader who can turn ambition into practical improvements. Joining the senior leadership team, you'll work directly with the CEO and CTO to bring service delivery and customer support together. Expect varied, hands-on work: improving workflows, developing team leaders, introducing better performance measures and supporting technology projects. … Your priorities will include: Leading operations across digital services, telecoms and customer support. Simplifying processes and improving handovers, service quality and efficiency. Building the teams, accountability and operational structure needed for growth. You'll bring senior operations experience in digital services , telecoms or a related service business, with ...

user high availability environment High school or equivalent diploma Experience in PC repair, troubleshooting, deployment and liquidation Experience in IT client, server, and network service delivery Experience with networking technology (TCP/IP, subnetting, DNS and DHCP) Experience supporting Windows, Mac and/or Linux operating systems … daily use Valid and active driver's license Preferred Qualifications Experience supporting video conference and teleconference equipment Bachelor's degree Experience with project delivery Experience in team leadership Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make ...

multi-award-winning UK public sector digital consultancy, positively influencing the lives of over forty million UK citizens. We bring deep expertise in agile delivery, digital transformation, and platform engineering across central government. With a team of over one hundred and twenty-five professionals — more than forty percent … women — we are committed to building inclusive, diverse teams that reflect the communities we serve. Role Overview We're looking for a Senior Delivery Lead to take end-to-end ownership of a flagship AI-enabled product, from inception through to business-as-usual rollout. This is a genuinely ...

multi-award-winning UK public sector digital consultancy, positively influencing the lives of over forty million UK citizens. We bring deep expertise in agile delivery, digital transformation, and platform engineering across central government. With a team of over one hundred and twenty-five professionals — more than forty percent … women — we are committed to building inclusive, diverse teams that reflect the communities we serve. Role Overview We're looking for a Senior Delivery Lead to take end-to-end ownership of a flagship AI-enabled product, from inception through to business-as-usual rollout. This is a genuinely ...

role: To facilitate and maintain the highest operational standards within the plant by ensuring the best current work method, for achieving quality, cost, and delivery whilst above all maintaining safety, is in place; providing timely training and assessment of operating staff in line with their job descriptions; implement policy … core operational skills are completed on time in full to the required standards. Highlight current and future skills and competencies gaps to ensure maximum service delivery is achieved Supporting the team leaders closing their skills gaps using the training 4 box training matrix tool Perform regular process audits ...

high-performing technology environment. You will act as a technical escalation point for IT support issues, assisting colleagues across the business while supporting the delivery of technology projects and continuous improvement initiatives. This role offers exposure to a broad range of technologies and provides an excellent opportunity to contribute … ongoing modernisation of Benchmark's IT services. What you'll do Act as a technical escalation point for the IT Service Desk, supporting the resolution of incidents and service requests. Investigate, diagnose and resolve infrastructure, application and end-user computing issues within agreed service levels. Support ...

high-performing technology environment. You will act as a technical escalation point for IT support issues, assisting colleagues across the business while supporting the delivery of technology projects and continuous improvement initiatives. This role offers exposure to a broad range of technologies and provides an excellent opportunity to contribute … ongoing modernisation of Benchmark's IT services. What you'll do Act as a technical escalation point for the IT Service Desk, supporting the resolution of incidents and service requests. Investigate, diagnose and resolve infrastructure, application and end-user computing issues within agreed service levels. Support ...

manage a target list of qualified accounts fitting our "Customer of Choice" strategy. Leverage the Value Chain: Partner with cross-functional engineering, logistics, and service delivery teams to turn complex sustainment needs into winning solutions utilizing Plexus’s full Product Realization and Aftermarket Value Chain. Deploy Strategic Networks … capture strategy. Execute Strategic Selling: Utilize active listening and long‐cycle sales methodologies to uncover customer pain points around product lifecycle costs, repairability, and service speed to sell value over price. Who You Are (The Personality Profile) Relentless Hunter: Highly self‐motivated with an inner fire to cold‐outreach ...

manage a target list of qualified accounts fitting our "Customer of Choice" strategy. Leverage the Value Chain: Partner with cross-functional engineering, logistics, and service delivery teams to turn complex sustainment needs into winning solutions utilizing Plexus’s full Product Realization and Aftermarket Value Chain. Deploy Strategic Networks … capture strategy. Execute Strategic Selling: Utilize active listening and long‐cycle sales methodologies to uncover customer pain points around product lifecycle costs, repairability, and service speed to sell value over price. Who You Are (The Personality Profile) Relentless Hunter: Highly self‐motivated with an inner fire to cold‐outreach ...

services, across SIP, Mitel MiCloud and Audiocodes. You will drive improvements, coach teams, and own critical incidents while working to ensure reliable, high-quality service delivery for UK customers. You will engage with vendors and internal product teams to influence development and support service enhancements, while navigating ...

faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted … experienced Manager, Software Engineering (SRE) to lead a team focused on improving the reliability, scalability, and operational maturity of Sophos cloud services and engineering delivery systems. In this role, you will lead a team distributed across the U.S. and Canada. The team is responsible for production reliability, operational readiness ...

flexible resourcing solutions to meet the changing demands of the marketplace. Simmons & Simmons has always been willing to adapt and embrace new forms of service delivery to meet changing client demands. Simmons Adaptive is a flexible resourcing solution to meet client requirements at the same high quality … another regulated environment.• Hands on experience with low code or no code platforms, workflow automation, generative AI, APIs and structured data.• Strong process engineering, service design and workflow mapping skills.• Experience implementing proportionate governance and controls around technology and AI. **Why you should join Simmons Adaptive:**• You will have ...

Ireland. Working with leading technology partners, the organisation delivers innovative integrated security solutions tailored around individual customer requirements. Continued investment in technology, people and service delivery has enabled the business to develop long-standing relationships with customers across a diverse range of sectors. Due to continued growth, they … visibility of account activity, pipeline, customer engagement and sales opportunities. Champion a positive, customer-focused culture and ensure customers receive a responsive and professional service throughout their relationship with the business. Person & Skills Required The successful candidate will ideally already have experience within the electronic security or security systems ...

lead initiatives, take on cross‐functional projects, or move into broader leadership roles as Vertice scales. Responsibilities You’ll be accountable for Vertice’s service delivery into a portfolio of strategic accounts. You’ll support some of Vertice’s most strategic private‐equity relationships, contributing to our sales … vendors. You’ll be a creative thinker that challenges customers and suppliers to help reach desired outcomes. You are an expert in driving the delivery of commercial change at organisations, who can manage stakeholder expectations, provide constructive challenge and ensure all key objectives and timelines are met. You will ...

team of dedicated inside sales executives. Leading a collaborative, fast-paced team, you will drive revenue growth, mentor sales talent, and ensure unparalleled service delivery to clients. We are looking for an experience sales manager with the ability coach and develop high performing sales teams. Sector experience within … client retention. Adept in modern sales methodologies Momentum Security Recruitment: Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Security Recruitment covers the following markets. Corporate Security Security Systems - Manufacturers, Installers ...

Lead Technical Program Manager in Chief Technology Office (CTO) - Enterprise Services & Platforms, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. You will combine strong program leadership with data engineering depth to shape and deliver modern data … subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. Job responsibilities Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions ...

streamline processes and reduce unnecessary manual work. Working independently within established standards and governance, you will use your technical judgement to resolve issues, manage delivery risks and escalate matters when required. Key Duties You will be responsible for execution plan analysis, developing effective indexing strategies, and monitoring and troubleshooting … have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand ...

Full-time Permanent Baildon, West Yorkshire £45,000 - £55,000 + benefits IT Manager job in Baildon - leading IT strategy, infrastructure, cyber security and service delivery for an established construction business, supporting both office and site-based teams click apply for full job details ...

Ditton Park, Datchet in the UK with offices throughout Europe. The Information Technology Group of Hitachi Europe Ltd is part of Hitachi’s shared service for EMEA (Europe, Middle East and Africa) and responsible for delivery of IT services to Hitachi companies in our region. What … doing The Business Applications and Project Manager is responsible for the management, continuous improvement and delivery of business application services across the organisation. Reporting to the Head of Projects and Customer Solutions, this role ensures that key applications are reliable, fit for purpose, well governed and aligned to business ...