1,626 to 1,650 of 1,887 Permanent Service Delivery Jobs

drive adoption of high-value GitLab platform functionality for customers. You will act as a trusted advisor to Sales, Customer Success and Professional Services Delivery, ensuring top customer satisfaction and shaping engagements around positive business outcomes. The role involves discovery, proposing custom services, guiding commercial terms, and coordinating staffing ...

across OT and IT environments. The role focuses on mapping regulatory objectives to technical controls and delivering customer-aligned compliance reports as part of service delivery. #J-18808-Ljbffr ...

visits as needed. You will diagnose complex issues, contribute to best practices, and create documentation while collaborating with engineering and other teams to improve service delivery. #J-18808-Ljbffr ...

diagnose faults, maintain and install a range of traffic signal equipment. You will support follow-up maintenance, optimize processes, and drive improvements to enhance service delivery. The role requires engineering qualifications, UK driving licence, and experience with traffic systems. A competitive base salary, annual bonus, and strong development opportunities ...

high quality standards. The role works within an engineering team, involving testing, interfacing, fault-finding, and repair activities, with emphasis on accuracy and timely service delivery. Some travel may be required. #J-18808-Ljbffr ...

internal teams. You will design and deliver secure network changes, manage incidents under pressure, and continually improve architectures and automation to ensure top‐quality service delivery. #J-18808-Ljbffr ...

Ping Identity-based solutions, automate identity lifecycle management, and advance our Zero Trust security posture across global services. You will own auth/services delivery, integrate with SAML/OAuth2/OIDC/SCIM, and help scale secure access for diverse regions including the UK and Spain ...

Newbury Data Centre on a monthly basis, and is based onsite at Swindon. This is a great step for progressing in IT service delivery. #J-18808-Ljbffr ...

providing detailed task updates, status reports, and completion summaries to Korean-speaking managers, clients, and colleagues in spoken and written Korean to maintain consistent service delivery. (10%) 7. Support the operation and optimization of network monitoring and alerting systems, including composing and distributing outage or incident notifications related ...

Ubiquiti solutions. Key Responsibilities Installation, configuration and support of 3CX telephone systems (on premise and hosted) Installation and maintenance of VoIP and SIP services Delivery of onsite and remote telecoms and IT infrastructure projects Installation and configuration of Ubiquiti (UniFi) routers, switches and wireless networks Design, deployment and optimisation ...

strategic projects and help shape the future direction of our technology environment. Technology plays a critical role in enabling the firm to deliver exceptional service to clients, and we are continuing to invest in modern, secure, cloud-first platforms that support our global operations. Working within a hybrid, cloud … disaster recovery solutions, including regular testing and validation. Work with application owners and third-party suppliers to support key business and legal applications. Project Delivery & Continuous Improvement Participate in the design, implementation and delivery of infrastructure and business systems projects. Contribute to the firm's ongoing cloud transformation ...

keeping critical customer networks running at their best. You'll lead a team of skilled engineers, tackle complex network challenges and drive outstanding service for our customers. You'll: Lead, coach and develop a high-performing NOC team, creating a culture of accountability, collaboration and continuous improvement. Take ownership … major network incidents, driving rapid resolution and minimising customer impact. Proactively monitor network performance, identify risks and solve issues before they become service-affecting problems. Ensure incidents, alerts and customer communications are managed effectively, meeting SLAs and exceeding customer expectations. Build trusted relationships with customers and stakeholders, acting ...

leadership for the Royal Navy’s Data and Navy Applications software house. This is a senior leadership role within a large-scale, multi-year delivery environment supporting thousands of uniformed personnel and civil servants. The postholder will set the technical direction for the software house, ensuring that digital products … services are aligned to Royal Navy priorities, wider Defence policy and standards, and good practice in secure, modern service delivery. Scope The Technical Director will define and maintain the target technical architecture and roadmap for the software house. They will translate operational and business needs into a coherent technical ...

support and infrastructure solutions to small and medium-sized businesses. The organisation offers a collaborative working environment where knowledge sharing, continuous development and customer service are valued. The successful candidate will join a technical support team responsible for maintaining and improving customers' IT systems, both remotely and on-site. … site. Maintaining accurate technical documentation, support tickets and records of repairs and resolutions. Working collaboratively with technical colleagues and other departments to ensure effective service delivery. Supporting the development of junior engineers and continually building technical knowledge. Candidate Requirements for the IT Support Engineer role: Ideally, a minimum ...

client delivery. The successful candidate will provide strategic leadership across all aspects of IT, including infrastructure, cybersecurity, cloud services, systems architecture, digital transformation and service delivery. They will lead and develop the IT function, build strong relationships with stakeholders and ensure technology remains aligned with business objectives. What … technology supports business objectives and future growth. Lead and develop the IT function, providing strategic direction and building a high-performing team. Oversee the delivery, security and continuous improvement of the organisation’s IT infrastructure, systems and services. Lead technology and digital transformation initiatives that improve operational efficiency ...

Automate. Reporting and Presentation: Present findings and recommendations clearly to stakeholders and support operational performance through meaningful data insights. What Success Looks Like Timely Delivery of Reports: Successfully design and deliver a minimum of 5 key Power BI reports and dashboards that meet stakeholder requirements within the designated timelines. … actionable insights for operational improvement. Customer Satisfaction Reporting: Develop and deliver a comprehensive customer satisfaction report, highlighting key metrics and trends to enhance service delivery. Qualifications & Experience The ideal candidate for this role will have: Proven experience in a Reporting Analyst, Data Analyst, Data Scientist, or similar analytical role ...

software development and product teams to improve system reliability and operational practices. Implement and enhance monitoring, logging, and observability to identify issues and track service improvements. Diagnose and troubleshoot application, infrastructure, and service-related incidents across multiple technology layers. Improve system scalability, resilience, and fault tolerance. Use software … deployment, monitoring, and reliability engineering. Contribute to the wider Site Reliability Engineering and DevOps community. Continuously evaluate new technologies, tools, and approaches to improve service delivery. The ideal candidate will have experience in several of the following areas: Software development experience, ideally with Java and web technologies such ...

sits within the consulting function of our MSSP SOC, delivering engaging professional services while also supporting and enhancing the security posture of existing managed service clients. It operates across multiple customer environments, balancing hands-on technical delivery with architectural guidance. As a recognised authority within the security domain … mature security capabilities aligned to modern threats and regulatory expectations. The focus is on improving security outcomes across concurrent engagements, from targeted solution delivery through to broader security transformation initiatives. The role plays a key part in developing emerging security capabilities within the MSSP, helping to evaluate new technologies ...

nauw samen met interne IT-teams en externe servicepartners om snelle first-line oplossingen en hoge klanttevredenheid te waarborgen. Daarnaast beheer je ITSM-processen, service levels en governance om schaalbare, efficiënte support te realiseren. Je hebt een duidelijke focus op continue verbetering en levert een zichtbare bijdrage aan operationele … hoeksteen is het vormgeven van een uniforme, servicegerichte cultuur in een internationale omgeving. Verantwoordelijkheden Leiden en verbeteren van de Europese IT-ondersteuningsorganisatie en het service delivery-model Beheer van ITSM-omgeving en opereren van incident-, aanvraag- en supportprocessen Aandragen van een klantgerichte supportstrategie met focus op first-line ...

level role is responsible for providing technical assistance and support to end-users, resolving issues related to print services, and ensuring optimal IT service delivery. The ideal candidate will have a strong understanding of IT systems, excellent problem-solving skills, be detail-oriented, and demonstrate a commitment to delivering … high-quality customer service and support. The role will support the organization's print service offering. Previous experience and knowledge of printers is preferred. The ideal candidate will have help desk ticket handling experience as well as print environment knowledge. Skills Required: Microsoft 365. Strong communication and interpersonal ...

senior member of the Account Leadership Team (ALT) and serves as Version 1’s strategic lead for transformation, innovation, organisational change and future service design across the local government client and any successor authorities. The CDO will work with senior Authority stakeholders to establish and drive strategic engagement objectives … Drive innovation, thought leadership and horizon scanning to identify emerging opportunities, risks and market developments. Facilitate workshops, executive briefings and innovation activities that support service improvement, productivity and organisational outcomes. Promote a culture of innovation, continuous improvement and evidence‐based transformation. Plan and lead, with the PAG, at least ...

Infrastrucutre Engineer to join its IT department. Reporting directly to the Head of IT , this role offers the opportunity to lead on infrastructure design, service improvement, major incident management and the delivery of strategic technology projects across a complex and evolving environment. This is an ideal position … network services. Ensure high availability, resilience, capacity and performance across the environment. Maintain security, integrity and continuity of business-critical services. Develop technical standards, service designs and operational procedures. Monitor and improve infrastructure performance and service delivery. Application Management Provide technical guidance on application security, licensing, backup ...

Overview As a Senior IT Engineer, you’ll take ownership of complex technical issues, lead project delivery, and mentor colleagues within our support team. You’ll work closely with clients to design, implement, and maintain IT systems that enable their success, while ensuring security and reliability … Lead client onboarding and infrastructure upgrade projects, ensuring seamless delivery. Mentor and support junior engineers, encouraging knowledge-sharing and professional development. Collaborate with the Service Desk Manager to improve processes and enhance service delivery. Document technical solutions, systems, and processes in line with best practices. Build strong client ...

organization that values growth, teamwork, and professional development. Who You Are: You are a seasoned IT professional with a deep understanding of IT Service Management (ITSM) principles and practices. With a strong technical background and leadership skills, you excel at guiding teams to deliver high-quality IT services. … ITSM policies, procedures, and workflows. • Oversee the configuration and administration of ITSM platform, ensuring it meets the needs of the organization and support effective service delivery. • Provide technical guidance and mentorship to team members, fostering a culture of knowledge sharing and continuous learning. • Analyze service performance metrics ...

Lead Technical Program Manager in Electronic Trading Services, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing … subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. Job responsibilities Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions ...