176 to 200 of 467 Permanent Service Delivery Jobs

Role Overview We are seeking an experienced Head of IT (Operations) to oversee our client’s day-to-day delivery, stability, and performance of the firm’s technology function. The role is office based only. This is a hands-on, operational leadership role, focused on ensuring IT services, internal … services relating to Civil and Commercial litigation, debt recovery, property, and High Court Enforcement disputes. We focus on providing a contemporary low touch, bespoke service in our specialist field of debt recovery and litigation for the Group. Key Responsibilities IT Operations & Service Management ...

occupier expectations. The position requires a strong balance of technical expertise, stakeholder engagement and commercial awareness, working closely with on-site teams, external service partners and central technical support functions. A key element of the role is driving operational excellence while supporting longer-term objectives around sustainability, asset performance … security arrangements are in place, tested and effective Support incident response, including out-of-hours escalation where required Contractor & Supplier Management Manage performance of service partners against agreed SLAs and KPIs Build strong working relationships with contractors to promote quality, accountability and a one-team approach Support procurement activity ...

hands-on IT support and maintains the local IT infrastructure for the Winnersh office of approximately 40 employees, in line with IDEMIA standards and service-level agreements. The role ensures system availability, security, and a high level of user satisfaction while coordinating with internal IT teams and external partners. … Level 2 IT support to end users at the Winnersh site, including incident resolution and request management Log, categorise, prioritise, and resolve incidents and service requests using the approved ITSM tool, ensuring SLA adherence. Deliver day-to-day on-site IT support for office users, systems, and devices Install ...

organisations, we successfully execute complex projects by leveraging advanced technology and the expertise of our skilled workforce. Our customer-centric approach ensures efficient, reliable service delivery while maintaining our focus on building long-term, sustainable solutions. At MJ Quinn, our purpose is to play a vital role ...

Role: IT Support Engineer Location: Chelmsford, Essex Salary: Up to £30,000 Type: Full-time, Permanent Job Description Our client is a growing managed service provider who specialises across the NHS Health and Justice (H&J). They are looking for an ambitious individual to provide IT deskside support … with a failure to do so or failing to achieve the vetting resulting in the termination of your employment. Working Pattern Monday to Friday - Service Desk hours from 08:00 to 20:00, therefore you will be contracted to work a shift of 7.5h (Plus 1h lunch) during this ...

Service Support Manager Fully Office-Based in Preston Salary circa £45k £50k DOE + Annual Bonus A glance at the role: We are looking to welcome an experienced IT Service Support Manager to lead and develop a future-ready service desk and digital workplace capability that delivers … outcomes (XLAs) alongside SLAs, automate the routine, shift left with strong knowledge management (KCS), and align operations with ITIL 4 practices and the SDI Service Desk Manager Standard. Partner across IT, 3rd Parties, and wider business teams to support digital transformation and continuous service improvement and develop ...

being part of a collaborative, forward-thinking organisation that values development, technical expertise and long-term careers.’ About the role: Reporting directly to the Service Delivery Manager, you will collaborate with the team onsite to deliver exceptional Sharp Services to a diverse client base. In this role … clients feel confident their issues are being investigated and resolved Meet agreed key performance indicators (KPIs) - to maintain a consistently high standard of service across Sharp Commit to personal development - actively enhancing technical knowledge and proficiency Organise and prioritise daily tasks - to deliver service aligned with client expectations ...

days/week Standalone (initially) IT Systems Manager sought by our client to play a crucial role during their build-phase managing IT service vendors and business application vendors within the organisation. This is a fast-paced role that will have you involved in every aspect of the organisation. … excellent communication and collaboration skills, and an overall enthusiasm for managing technology and support solutions for the business. Essential Job Functions and Responsibilities: IT Service Delivery Management: Manage the work of our 3rd party Managed Service Provider for IT. This includes IT equipment and provisioning, Azure changes ...

edge of financial markets. You will be responsible forensuring optimal performance and uninterrupted facilities operations across reception, mail services, conference centre operations and food service areas. This London headquarters is not just an office it is a mission-critical environment where world-class traders, engineers, and researchers collaborate … office environment has diverse operational and design needs. You'll liaise with the parties involved in designing, building and managing the amenity spacesincluding food service operators, consultants, architects, engineers, project managers, facilities managers, equipment suppliers and manufacturersto ensure those needs are met with the right solutions. In this Senior ...

joining a well-established connectivity and managed services provider operating heavily within the public sector. The business has built a strong reputation for service delivery and continues to win new contracts as it grows. Because of that growth, the focus now is consistency. They want work handled … follow. Who we are looking for Were looking for someone who naturally brings structure and clarity to how work happens. Typical backgrounds could include; Service/Operations Analyst ITSM/PSA/Workflow system administrator Technical Project/Delivery Coordinator Business Systems or Automation Analyst Senior service ...

Romania Why we need this role As a Procurement Business Partner you'll play a critical role in enabling successful customer bids and contract delivery by supporting the Sales and Solutions teams with procurement expertise. The role focuses on identifying, negotiating, and securing bespoke supplier contracts that align with … specific customer requirements, timelines, and commercial targets. This includes working closely with suppliers to co-develop tailored delivery models and ensuring procurement solutions are commercially and operationally viable. The role requires strong technical understanding of the services and solutions offered by the business, agility to manage varied bid demands ...

complex issues, using automation and orchestration to improve performance and efficiency Monitor, test and manage end user infrastructure to ensure performance, quality standards and service targets are met Support ICT project planning by ensuring end user computing requirements are included in specifications Respond to Service Desk incidents … requests, prioritising effectively and meeting SLAs Contribute to service improvement, documentation, knowledge sharing, mentoring and health and safety compliance Experience required for the Senior Solutions Engineer position Experience developing and delivering solutions using automation and orchestration tools to improve and streamline ICT services Practical understanding of user experience ...

like environments where you can make improvements rather than just keep the lights on, this will suit you. Responsibilities: Infrastructure and cloud oversight Service delivery and helpdesk ownership Acting as the escalation point Driving standards, policy and process Planning upgrades, migrations and enhancements Managing risk, security, disaster recovery … backups Working closely with senior stakeholders Translating technical issues You'll also contribute to project delivery, and there will be some paid out-of-hours work where business-critical systems require it. Skills: They're looking for someone who has operated at IT Manager or senior level ...

resource in order to ensure all Synthetic Training Equipment (STE) and Training Equipment (TE) are maintained and provided to Wildcat Training Centre (WTC) training delivery on time and to the agreed standard. Support the Chief Engineer (CE) and STE/IT Manager in sustaining the WTC LCMS IT network. … MAIN ACTIVITIES AND TASKS General To assist the Training Service Delivery Manager (TSDM), Chief instructor (CI), Synthetic Training Equipment/Information Technology Manager (STE/IT) and Chief Engineer (CE) with the achievement of all STE/IT TE related Key Performance indicators (KPIs). Support ...

days Home office setup allowance Employee awards Free on-site parking Training & development opportunities Free uniform Subsidised kids club Subsidised Celler8 Devices Time in service annual leave bonus Enhanced Maternity and Paternity Pay Your Mission: The IT Engineer is responsible for the day-to-day operation, maintenance, and development … compliance. The IT Engineer also acts as the primary point of contact for the external IT support contractor, managing day-to-day interactions, escalations, service performance, and ensuring third-party support aligns with business, security, and compliance requirements. Roles and Responsibilities: Support and maintain on-premise and cloud-based ...

Proofpoint) Mimecast MS E5 Security Suite Strong analytical skills with the ability to efficiently troubleshoot and diagnose technical faults Good working knowledge of IT service delivery processes Established knowledge of modern Windows (desktop and server) operating systems, and also familiar with Mac/Linux operating systems Competent knowledge …/XenDesktop/WEM and how it fundamentally works Experience with troubleshooting networking issues on the LAN Good awareness of working with the IT Service Management system This is a permanent Head of Cyber Security role based at offices in Manchester, with 2 days in the office ...

have full UK working rights. Job purpose: To manage (sole management) the IT Applications of my client and ensure a robust, reliable and secure service is developed and maintained. To provide data management support, change and improvement of identified applications and services as required. To manage and improve … service management framework for identified applications and associated software vendors. To facilitate rapid resolution of application incidents. Key Performance Measures: Applications Service - Delivery of the applications services, without significant failure or poor service performance. Skills required: Proven, at least 5 years of Applications, Database/Support ...

Working: Hybrid Onsite Requirement: To be agreed based on project needs (typically 1 2 days per week onsite) Key Responsibilities and Activities Leading the Delivery Team and play an active role in the management and delivery of clinical digital systems across United Lincolnshire Teaching Hospitals Trust. Enable compliance … with NHS Service Standards including DTAC, DSPT, Cyber Security, Clinical Safety, and Accessibility requirements. Provide strong leadership to programme delivery teams, fostering collaboration and accountability to achieve successful outcomes. The Role This role will require ULTH EPR Programme Information Governance Lead who leads IG activity across the design ...

UK. Please note this is a 5 day a week on-site role in the London Bridge (SE1) area. Main responsibilities include: Technical Support & Service Delivery Provide first and second-line support for desktops, laptops, mobile devices, and peripherals. Troubleshoot and resolve incidents using remote support tools (e.g. … DHCP/DNS) Ideally you will also have the following: Experience with setting up and troubleshooting Zoom/Teams meetings. Experience with Freshservice IT service management or another leading ITSM tool. Software applications support Intune If you meet the criteria above then we very much look forward to hearing ...

high quality opportunities. Full Sales Cycle Ownership Manage the end to end sales process: prospecting, discovery, qualification, proposal creation, commercial negotiation, and securing signed service contracts. Consultative Selling Engage senior stakeholders to understand challenges, business objectives, and IT requirements. Position Krome as the contracted service provider best placed … deliver value and expertise. Contract-Focused Sales Drive clients toward adopting Kromes managed services, support contracts, and ongoing solutions. Structure proposals to clearly articulate service led value. Market & Industry Insight Maintain strong awareness of the IT landscape, competitor services, and emerging trends. Apply insight to refine sales strategy ...

requirements. Support design assurance and act as the go-to expert for documentation queries. Develop templates, standards, and best-practice guidance. Produce operational and service documentation for seamless transition into support. Coach engineers to improve documentation capability and consistency. What Youll Bring: Strong technical writing skills for both technical … assurance frameworks. Excellent organisation skills and ability to manage multiple priorities. It would be great if you had: Experience in PRINCE2, PMI or project-delivery environments. Background in service delivery or customer-facing roles. Technical qualification (e.g., Computer Science). Familiarity with MoD/JSP standards, Secure ...

operations. You will act as a key escalation point for technical issues, moving between remote cloud management and physical hardware configuration to maintain optimal service delivery for all clients. The ideal candidate will be highly proficient in Azure AD (Entra ID) for identity management and Microsoft Intune ...

number of bespoke/legacy applications Packaging of applications Excellent communications skills, organisational skills and independent and autonomous working Experience in ITIL ICT service delivery on critical infrastructure Experience of working under pressure to meet deadlines while handling multiple priorities Experiencing in patch management including analysis and deployment ...

Teams governance and data migration. Enhance endpoint security and oversee backup and disaster recovery. Provide end-user support and training, ensuring ITIL-aligned service delivery. Maintain compliance with ISO 27001 and Cyber Essentials Plus. Skills & Experience: Advanced Microsoft 365 expertise (Exchange Online, Intune, SharePoint, Teams). Strong networking knowledge ...

Teams governance and data migration. Enhance endpoint security and oversee backup and disaster recovery. Provide end-user support and training, ensuring ITIL-aligned service delivery. Maintain compliance with ISO 27001 and Cyber Essentials Plus. Skills & Experience: Advanced Microsoft 365 expertise (Exchange Online, Intune, SharePoint, Teams). Strong networking knowledge ...