176 to 200 of 816 Permanent Service Delivery Jobs

Service Delivery Manager

Hiring Organisation
ConnexAI
Location
Manchester Area, United Kingdom
Join us as a Service Delivery Manager and lead our mission to provide exceptional 24/7 support across all channels. You will manage and mentor our Service Desk team, ensuring team success, SLA adherence, and customer satisfaction. Drive continuous improvement by implementing ITIL best practices … customer feedback to enhance our services. Your leadership will be pivotal in shaping a responsive, efficient, and customer-centric support environment. Responsibilities: Ensure our Service Desk delivers 24/7 support, keeps P1 incidents under control, and meets SLAs. Lead and support the team, helping them grow, perform well ...

HPE Networking - Professional Services Delivery Manager

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
Networking - Professional Services Delivery Manager Onsite role with expectation to primarily work from an HPE office. Job Summary The Manager, Consulting II leads delivery execution and operational governance for HPE Networking Professional Services engagements, supporting customers across Aruba and Juniper networking environments. This role is responsible for managing … team of consulting and delivery professionals, ensuring consistent, high-quality delivery across complex, multi-vendor infrastructures, and driving customer satisfaction through strong governance, escalation leadership, and executive-level communication. The ideal candidate combines delivery leadership, multi-vendor networking expertise (Aruba & Juniper), and people management to deliver measurable ...

IT Operations Manager

Hiring Organisation
Spectrum It Recruitment Limited
Location
Petersfield, Hampshire, South East, United Kingdom
Employment Type
Permanent
Salary
£70,000
will report to the CFO and take ownership of IT operations across the business. The immediate focus will be improving day-to-day service delivery, clearing a backlog of IT requests, creating better structure around triage and prioritisation, and building confidence in how IT supports users. You will … specialist partners * Supporting Microsoft 365, Azure, Entra ID, networking and core infrastructure * Providing hands-on technical support where needed * Supporting system updates, changes and service improvements * Improving IT processes, reporting and user confidence * Ensuring new systems and changes are ready to move into BAU support What they are looking ...

Senior Security Assessments Delivery Lead

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
This role, within our Cybersecurity Assessments Delivery Office, will be responsible for day to day service delivery of security assessments across JPMC. You will be supporting the execution of technical security assessments, including red teaming, purple teaming and penetration testing. Note that this is not a technical … execution role, it is a service delivery role supporting execution of technical security assessments. Candidates should be able to demonstrate interest in general Cybersecurity principles and have experience of program and project delivery processes in large scale organizations. The role involves a high level of stakeholder management ...

Fire & Security Engineer (Service Manager Progression)

Hiring Organisation
Rise Technical Recruitment
Location
Mansfield, Nottinghamshire, United Kingdom
Employment Type
Permanent
Salary
GBP 45,000 - 50,000 Annual
Fire & Security Engineer (Service Manager Progression) 45,000 - 50,000 + Progression into Service Delivery Manager + Company Car Allowance + Company Benefits Office based, Commutable from Mansfield, Nottingham, Derby, Loughborough and surrounding areas Are you a Fire and Security Engineer looking to fast-track your career … whilst being a part of a highly successful organisation. The family-owned business has been established for over three decades offering a vital of service of fire alarm and security engineering. Bringing on extra service delivery managers is vital to the organisations continued success and growth. ...

Junior Remote Hands Technician

Hiring Organisation
Colt Data Centre Services
Location
London, UK
carrying out basic hardware and operational tasks on behalf of customers. Working under supervision and reporting into the Remote Hands Manager, this role supports service delivery through predefined activities such as equipment checks, cable patching and device handling while adhering to operational processes and customer instructions. This … documented procedures and work instructions Assist with rack audits and documentation Assist with receiving and moving equipment Assist with asset tracking and inventory management Service Delivery & Customer Support: Respond to service requests via ticketing systems Work within SLAs and priority levels Accurately record actions and update tickets ...

Junior Remote Hands Technician

Hiring Organisation
Colt Data Centre Services
Location
Leeds, UK
carrying out basic hardware and operational tasks on behalf of customers. Working under supervision and reporting into the Remote Hands Manager, this role supports service delivery through predefined activities such as equipment checks, cable patching and device handling while adhering to operational processes and customer instructions. This … documented procedures and work instructions Assist with rack audits and documentation Assist with receiving and moving equipment Assist with asset tracking and inventory management Service Delivery & Customer Support: Respond to service requests via ticketing systems Work within SLAs and priority levels Accurately record actions and update tickets ...

Junior Remote Hands Technician

Hiring Organisation
Colt Data Centre Services
Location
Bolton, Greater Manchester, UK
carrying out basic hardware and operational tasks on behalf of customers. Working under supervision and reporting into the Remote Hands Manager, this role supports service delivery through predefined activities such as equipment checks, cable patching and device handling while adhering to operational processes and customer instructions. This … documented procedures and work instructions Assist with rack audits and documentation Assist with receiving and moving equipment Assist with asset tracking and inventory management Service Delivery & Customer Support: Respond to service requests via ticketing systems Work within SLAs and priority levels Accurately record actions and update tickets ...

IT Operations Engineer

Hiring Organisation
Bidwells LLP
Location
Perth, Perthshire, Scotland, United Kingdom
Employment Type
Permanent
acres of the UKs countryside and coastline. We are recognised leaders in forestry, natural capital, and sustainable investment. Youll assist the development of departmental service improvements, supporting the existing IT Systems and Infrastructure landscape. Youll also work on the security culture across Bidwells, understanding vulnerabilities threats and supporting cyber … have sufficient training and knowledge to provide cover to other team members where required. With support, plan and undertake project work, including design, and service improvement work. Ensure technical documentation is created and kept up to date IT Estate Management Work within the team to support the Infrastructure ...

Service Delivery Manager

Hiring Organisation
Neoci Ltd
Location
Birmingham, West Midlands, England, United Kingdom
Employment Type
Full-Time
Salary
£35,000 - £45,000 per annum
with us, we’re striving to make their business future-proof. Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant. Job Description … Purpose of the role To provide a single point of communication and ownership to Customers and driving resolution across Service issues whilst providing a first-class customer service, identifying, and offering service improvement and the identification of revenue opportunities within the Customer base. An internally and externally ...

Service Centre Team Manager

Hiring Organisation
EXL Service (UK) Ltd
Location
Manchester, Lancashire, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
Team Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong stakeholder engagement and relationship management skills, the ability to motivate and guide team members, and a proven track record in performance management. The role … technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully on-site in Manchester. ...

Lead for Service Delivery and SaLT Trainee Programme

Hiring Organisation
Unlocking Potential
Location
South East London, London, United Kingdom
Employment Type
Contract, Part Time, Work From Home
Salary
£45,000
Lead for Service Delivery and SaLT Trainee Programme About the role Hours: Full year (52 weeks) OR Term-time plus (between 41-44 weeks per year) available Full-time: 5 days, 37.5 hours + unpaid breaks per week (including clinical days*) OR Part-time available. 12-month fixed … across the rest of the week, you will dedicate the equivalent of two days per week to flexibly: Oversee the day-to-day operational delivery of a high-quality SaLT service across our partner schools, ensuring services are delivered effectively, in line with school contracts, and responsive ...

Service Delivery Engineer Network

Hiring Organisation
Backbone Connect
Location
City, London, United Kingdom
Employment Type
Permanent
Salary
GBP 55,000 Annual
Position: Service Delivery Engineer (Network) Located: 10 Dominion Street, London, EC2M 2EF Reporting to: Solution Engineering Team Lead About Us We are a fast-growing Managed Services Provider delivering connectivity, networks, firewalls, Microsoft cloud, and cybersecurity solutions. We partner with UK SMEs, commercial real estate landlords, and high ...

Business Analyst

Hiring Organisation
KDR Talent Solutions
Location
Harrogate, England, United Kingdom
recruiting for a Business Analyst to join a well-established Harrogate-based MSP going through a major business transformation programme, spanning finance, service delivery and sales functions, alongside a broader push into AI-first, data-led ways of working. This is a 12-month FTC with genuine scope … role to grow, and hybrid working at 2 days a week in Harrogate. What you'll be doing: Working closely with stakeholders across finance, service delivery and sales to gather and document requirements Running workshops, writing user stories, and supporting Agile delivery cycles Mapping current state ...

Technology Delivery Manager

Hiring Organisation
Zorba Consulting Limited
Location
Tower Hamlets, Greater London, Shadwell, United Kingdom
Employment Type
Permanent
Salary
£55000 - £60000/annum 12.5%non-contributory pension bonus
Technology Delivery Manager - Charity/Membership Organisation - Hybrid London - £60,000 + Excellent Benefits Technology Delivery Manager (Project Delivery Lead/Agile Delivery Manager) required to join a respected London-based Not-for-Profit/Membership Organisation in Central London. This is an exciting opportunity … team works. This is a role for someone who naturally takes ownership, enjoys facilitating discussions, mapping out solutions and creating practical delivery processes that genuinely help teams work more effectively. You'll thrive in a collaborative, small-team environment where everyone contributes beyond their job title and where your ...

Head of ICT and Digital Services

Hiring Organisation
Jobleads-UK
Location
Saltley, England, United Kingdom
technology, data and digital functions. Key responsibilities include designing and executing a step‐change in digital capability, overseeing the operating model and improving ICT service delivery. The post holder must orchestrate complex organisational change, aligning technology, people and governance processes; strong leadership and programme management skills are essential … available, lasting until April 2028, with a similar mandate to design, mobilise and deliver a step‐change in digital capability, operating model and ICT service performance. Key Responsibilities Provide strategic leadership for all ICT, digital and data services Lead the development and execution of a defined transformation programme, delivering ...

CAFM Service Support

Hiring Organisation
ISS Facility Services UK
Location
United Kingdom
Description We are seeking a highly organized and customer-focused CAFM Service Support professional to provide support across CAFM systems and related service delivery activities . The role involves assisting with CAFM system administration, troubleshooting issues, managing licenses, and supporting customers to ensure smooth … CAFM system support and troubleshooti ng.• Assisting with project management and mobilisation activiti es.• Managing system licences and administrative tas ks.• Delivering excellent customer service and user suppo rt.• Coordinating tasks effectively and maintaining accurate recor ds.• Building strong relationships with stakeholders and end use rs.• Supporting CAFM system ...

Performance Operation Manager

Hiring Organisation
Great Western Hospitals NHS Foundation Trust
Location
Swindon, SN3 6BB, United Kingdom
Salary
£49387.00 to £56515.00
ending 31 March 2027 Do you want to be part of a forward-thinking team that delivers innovative technical solutions to improve patient pathways, service delivery, and patient experience. At Great Western Hospital Trust, we are committed to excellence and innovation in healthcare. Our Trust is known … oriented workplace where everyone is dedicated to putting patients first. This role involves a significant amount of project management aimed at improving patient pathways, service delivery, and patient experience. You will work closely with senior leadership and Heads of Service across the trust and wider system ...

Service Delivery Manager Managed IT Services Care Sector

Hiring Organisation
Bleckfield Ltd
Location
Leatherhead, Surrey, United Kingdom
Employment Type
Permanent
Salary
GBP 55,000 Annual
Leatherhead/Woking, with option for hybrid working in the future Contract: Full-time, permanent About the role We are looking for a Service Delivery Manager to take full ownership of our largest managed service account: a major care sector group operating a large multi-site estate ...

IAM Service Lead

Hiring Organisation
CBS Butler
Location
Inverness, Highland, UK
Employment Type
Full-time
Description \n IAM Service Lead \n Location: On-site, Inverness (IV2). Start: ASAP. Contract: Initial 6 months. Rate: up to £473/day \n A high-impact contract opportunity for an experienced Identity & Access Management (IAM) Service Lead to take ownership of IAM service delivery … performance, robust governance, and continuous improvement across a complex environment. What you'll be doing\n \n \n \n Lead end-to-end IAM service delivery (SLAs, BAU performance, service reporting) \n Own incident & problem management for IAM, ensuring rapid, effective resolution \n Define and improve ...

Product Solutions Analyst - Software House

Hiring Organisation
Shepherd Reardon
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£35,000 - £50,000 per annum
help drive meaningful improvements through technology. You will work closely with clients and internal teams to understand operational processes, how the Product platform supports service delivery, and where enhancements can improve workflows and outcomes. The role sits between product, operations, and client engagement, offering exposure to real-world … Services, and Support teams Contribute to product improvement initiatives Develop confidence presenting and demonstrating systems to clients Build knowledge of healthcare workflows, governance, and service delivery Progress into a more senior product or client-facing role over time Skills & Experience Essential Degree in Business, Psychology, History, Technology, Healthcare ...

IT Operations Manager

Hiring Organisation
SRG
Location
York, North Yorkshire, England, United Kingdom
Employment Type
Full-Time
Salary
£60,000 - £65,000 per annum
Operations Manager York Hybrid Lorien are partnering with a client who require an IT Operations Manager to oversee the performance and delivery of IT services in a fast-moving environment. This is a hands-on leadership role, combining technical involvement with team management to ensure reliable, efficient IT operations … . Key Responsibilities Service Delivery & Operations Ensure IT services are stable, secure, and performing effectively Manage incidents and requests within agreed timeframes Monitor system health and oversee patching, backups, and maintenance Leadership & Team Management Lead and develop a team of IT engineers Allocate and prioritise workload aligned ...

Senior Service Delivery Manager

Hiring Organisation
Jobleads-UK
Location
Farnborough, England, United Kingdom
慨正橡扯 is seeking a Solution Architect to lead account teams and align business objectives with service delivery across a dynamic environment. You will drive end-to-end solutions, forecast demand with account teams, and oversee budgeting and staffing to meet client needs. The role requires strong leadership, strategic … thinking, and excellent communication across departments to enhance service offerings and customer satisfaction. Travel may be required as projects span multiple accounts. #J-18808-Ljbffr ...

IT ANALYST - SERVICE DELIVERY

Hiring Organisation
CB&I
Location
Aberdeen, Scotland, United Kingdom
employees to be present in the office at least three days per week. Think smarter. Move faster. Deliver value. JOB TITLE: IT ANALYST - SERVICE DELIVERY This job is a 9-month FTC position. KEY RESPONSIBILITIES: Provide first and second line support for IT in the respective project offices ...

Service Delivery Manager (SC)

Hiring Organisation
Sanderson Government and Defence
Location
Wiltshire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
Active SC Clearance required (DV Clearance highly desirable) Salary: Competitive and negotiable depending on experience Type: Permanent The Opportunity We are seeking an experienced Service Delivery Manager to join a growing and high-profile technology environment supporting critical services and sta click apply for full job details ...