176 to 200 of 1,029 Permanent Service Delivery Jobs

Job Designation: Oracle Service Delivery Manager Job Type: Permanent Job Location: England, UK Core Competencies (Essential): • ITIL V3/V4 foundation certification (Intermediate or higher desirable) • Experience with Oracle projects • 5+ years’ experience in similar IT leadership role preferably in Oracle Fusion ERP/HCM/EPM projects more »

development, applying Agile methodology-based principles to efficiently plan, execute, and monitor new learning projects. Emphasizing iterative development, collaboration, and flexibility, you ensure timely delivery of high-quality learning outcomes within established constraints. Assessing and enhancing the performance of new learning initiatives by defining performance metrics, analyzing learning outcomes … improvement and informs decision-making for optimized learning design and delivery. Optimizing utilization of learning technologies, Gen-AI, processes, and tools for scalable program delivery, skill building, and performance enhancement. This involves assessing advancements, identifying optimization opportunities, and implementing strategies for maximum efficiency and effectiveness. Joining our team means … includes defining project objectives, creating project plans, aligning NIIT Centre of Expertise teams and leading agile teams, removing impediments, and ensuring successful and efficient delivery of high-quality learning outcomes within scope, schedule, and budget constraints. Performance Consultancy: Performance Consultancy for the new learning projects involves assessing and evaluating more »

an initial 12 FTC ** Role Purpose: To provide high quality second line engineering support to the business, managing calls assigned to the central IT Service Desk, resolving IT calls and service requests within Service Level Targets to the required standards. Accountabilities: To provide high quality second line … engineering support to the business, managing calls assigned to the central IT Service Desk, resolving as many IT calls and service requests as possible within Service Level Targets Act as a single point of contract for the first line service delivery analysts, providing support and … technical expertise, support to system end- users upon escalation, logging, updating and resolving calls within agreed service level targets and escalating to other teams as appropriate to meet business targets. Proactively share knowledge with peers, other team members including creation, updating and documenting procedures and solutions to defined standards. more »

an initial 12 FTC ** Role Purpose: To provide high quality second line engineering support to the business, managing calls assigned to the central IT Service Desk, resolving IT calls and service requests within Service Level Targets to the required standards. Accountabilities: To provide high quality second line … engineering support to the business, managing calls assigned to the central IT Service Desk, resolving as many IT calls and service requests as possible within Service Level Targets Act as a single point of contract for the first line service delivery analysts, providing support and … technical expertise, support to system end- users upon escalation, logging, updating and resolving calls within agreed service level targets and escalating to other teams as appropriate to meet business targets. Proactively share knowledge with peers, other team members including creation, updating and documenting procedures and solutions to defined standards. more »

Your New role National Highways have an exciting opportunity for an Assistant Service Delivery Manager to join our Lighting and Electrical Maintenance team in the East Region. Within this role you will be supporting the Service Manager (Lighting and Electrical) with the delivery of the cyclical more »

and alignment to best practice. The SaaS Capability Lead will help shape a high performing standardised capability whose focus will be delivering capability for Service Delivery and through Project Delivery (Waterfall and Agile methodology). What you'll be doing Delivering strong technical leadership in advancing Group … Functions SaaS capability and delivery. Ensuring alignment to standards in quality, development lifecycle, security, service continuity, commercial outcomes, governance, policy, processes and tools. Developing and leading a high performing team, nurturing individual growth. Act as a mentor and coach to the team members, providing guidance on technical skills, career … solutions are designed and delivered against the enterprise architecture, SaaS standards, security standards and successfully transition into production. Leading, developing and evolving a SaaS Delivery Roadmap taking into consideration all work taking place within the capability such as Patching, Upgrades, Projects, Change and Critical Change Freeze periods working in more »

Service Manager Service Manager/Customer Experience Manager required by a leading Cloud Technology company based in Bracknell. The company are continuing to expand globally and require a Service Manager to support their UK customer base, taking responsibility for the end-to-end customer experience. The company … in the office and 2 days from home. Essential experience: Bachelors degree in a relevant subject Experience in a similar customer facing role within Service, Delivery, or Client relationship management Software Development lifecycle experience Cloud platforms Ability to manage and motivate others Any experience in the following would … be advantageous: Project management/delivery within the IT or Telecoms sector Service Review meetings with customers/providers Security clearance This is an exciting opportunity to join a rapidly expanding company with offices worldwide. If you are looking for a role of this nature, please contact RyanOatley more »

more cost-effective process and change to our business services and fee earner community. It has resulted in the creation of the Casualty Innovation & Delivery Team; working alongside IT and a business transformation programme that addresses the way the entire Firm manages its matters and delivers the law. The … Role The Casualty Delivery & Innovation team is looking to expand their team with a focus on profitability within Casualty. The successful candidate will have a wide range of responsibilities, to include but not restricted to; leading requirements management across Casualty; driving the documentation of existing operational processes; supporting MMT … to assist with developing each teams requirements, finalising data sets, mapping of workflows and capturing any future requirements to be delivered outside the project. Service delivery Identify opportunities for enhanced service delivery through new ways of working, process efficiency, technology and IT solutions to drive continuous more »

group. Operating within the UK, European and Australasian markets, they have developed an enviable reputation for outstanding professional services and delivering innovative products and service solutions. Enjoying continued growth through service and market development, the business has established a specialist division to deliver a range of project management … the legal services offered by the eDiscovery practice in the region. • Contribute substantially to the firm's overall value proposition and high standards of service delivery to Clients, assessed by Client survey/feedback and repeat business as appropriate. Skills & Attributes of the Head of eDiscovery • Have a … high performance culture among a group of diverse, talented, technically excellent individuals will be crucial. • Be a process-minded individual, demonstrating excellence in client service delivery for both internal legal teams and external clients, including managing the processes and delivery of work. • Extensive experience of planning and more »

IR35 – London This a 6-month assignment with a highly regarded Asset Management firm based in London. You will be providing IT support and service delivery to lead the BAU service operations functions and provide end-user support. You will also be providing support for the company … per day. You will also be required in the office 5 days a week. This is a role where you will be leading service delivery, with that in mind you will need: Solid Experience in a Similar Position Experience in the Financial Industry – Preferably Buy-Side ITIL Qualified more »

data interfaces and systems integrations. Provides project management oversight for decentralized projects, programs, and initiatives. Research system trends with a focus on product and service development, delivery, and support. Maintains awareness of current trends in HRMS with a focus on product and service development, delivery, and … use of collaborative tools at work, cloud communities, continually increases both HR knowledge and HR Technology application/tools knowledge. Recommends process and customer service improvements, innovative solutions, and policy changes. Designs and develops user procedures, guidelines, and documentation to support change management initiatives. Manages and resolves issues with … HR systems Drives continuous improvement and service delivery excellence within the functional area by ensuring a well-controlled environment through effective processes, workflow, and technology. Develops or implements quality control programs to ensure quality of HR data. Minimum Qualifications At a minimum, here's what we need from more »

Job summary As a Microsoft 365 Product Owner, you will join our IT Service Delivery team who support 24,000 colleagues delivering Modern Workplace solutions to the Trust. The role includes identifying opportunities, solution design, and implementation of Microsoft 365 Modern Workplace applications, including Office, Teams, OneDrive, PowerAutomate … our responsibilities include the architecture and adoption of Modern Intranets and SharePoint EDRM for our users. You will drive the strategic vision, roadmap, and delivery of Microsoft 365 solutions within UHB. Your focus will be on enhancing end-user experiences, productivity, and collaboration by using existing technologies and assessing … be. Main duties of the job As a Microsoft 365 Product Owner, you will be responsible for driving the strategic vision, roadmap, and successful delivery of Microsoft 365 solutions. Your focus will be on enhancing end-user experiences, productivity, and collaboration within the organisation. The post holder will represent more »

performance following EQA failures, reagent changes or information from horizon scanning which may impact on assay performance. The post also brings opportunities in supporting service development in RIPL to extend the scope of testing in response to emerging infections, outbreaks and UKHSA health threat assessments. Main duties of the … removing barriers and promoting equity and equality of opportunity for all. Job description Job responsibilities This role is a key aspect of the unique service provided by the Rare and Imported Pathogens Laboratory (RIPL). The post holder will be principal liaison bridging the developmental work of DEI and … for frontline diagnostics through RIPL. The postholder will work with the DEI team, the RIPL clinical team and the RIPL laboratory team to maintain delivery of a high quality diagnostic service for rare, high consequence and imported infections, and to expand service delivery to respond to more »

Job summary This is an exciting opportunity for an ambitious leader to be at the heart of the development and delivery of initiatives for Primary and Community Care, in line with SWL ICB and Croydon Place based priorities. The post holder will ensure that plans bring together primary and … community care to ensure the progressive improvement in health outcomes for local people, enhanced productivity, efficiency and best value in models of service delivery, whilst promoting innovation. The successful candidate will have experience at a senior level with regards to transforming and integrating health and care services, achieving … as part of South West London ICB), ensuring alignment with the local Health and Care plan and the One Croydon Alliance priorities. Lead the delivery of the wider prevention, proactive care and access improvement objectives as set out in the SWL primary care Strategy. Ensure good local and regional more »

Industry? Do you have current or previous experience? If so, this may be the opportunity for you! On-the-job training provided. As a Service Delivery Agent, you will deliver and collect our vehicles from our customers, completing relevant inspections along the way. The role will also involve … preparing the vehicles for rental. At Thrifty Car and Van Rental, our colleagues work hard to deliver exceptional customer service, and we drive for success by delivering great service the first time, every time. What can we offer you? 5.6 weeks holiday pro rata Contribution to Group Personal … fast-paced environment Ability to show great attention to detail Ideally, you will have previous experience in the same role or industry Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA more »

Be part of our journey As a global leader in speciality chemicals, we continue to succeed and strengthen our delivery of innovative, sustainable and high-performance solutions. We are passionate and excited about how we can develop and utilise new technologies to shape and inspire changes within an ever … growing market place. We have an opportunity for a HR Service Delivery Manager based at our Head Office, Cowick Hall in East Yorkshire. Reporting into the UK Head of HR, you will play a key role in developing and implementing HR systems, policies, programs, and procedures. In this … positive and compliant workplace culture. Benefits Package: The successful candidate will receive a competitive benefits package including: Defined benefit pension scheme with death in service benefit 25 days paid holiday allowance (plus bank holidays) Private medical insurance Free lunch in on-site restaurant Access to share plans Cycle to more »

of FWM engineers to support project delivery. Ensure that staff are provided with the appropriate information technology and appropriate training to maintain high-quality service delivery at all times. • Report and contribute at operational team meetings and implement agreed management strategies and line manage up to six direct … undertaking annual appraisals to agree, monitor and measure performance targets. • Manage programmes of work and deliver expert technical support, input, and services in the delivery of FWM projects including highway and public realm design schemes from inception to completion. • Prepare and assist with bid submissions for new work [one … long-term framework contracts] that enable the business to meet growth aspirations. Provide commercial management, project programming, resource management, risk assessment, quality checking and delivery management, including authorisation of project work. • Monitor utilisation of managed teams and take ownership of emerging issues with workload and pipeline. Provide leadership and more »

Service Desk Analyst £27,000 + Benefits, Hybrid: Cambridge/home based About Arcus Arcus is a fast growing and successful GovTech company. We are dynamic and forward thinking, with great ambition. At Arcus, you will have the chance to share your knowledge and make your presence felt. With … is to provide 1st line support to customers using our products as well as ensuring timely resolution of requests in line with a published Service Level Agreement (SLA). You will aim to maintain a high level of customer satisfaction upon receipt of incidents & raised tickets. You will become … an integral member of the Service Desk team keeping the Customer Service Manager updated on escalation of incidents where necessary and promote the Service Desk to provide customers with a one-stop service support solution. Key Responsibilities: Provide support to customers via ticket system, telephone and more »

Assist with the review of user access requests and the use of new software or hardware, reporting findings to the Cyber Security team. Support Service Delivery: Collaborate with the IT team to ensure effective service delivery, sharing knowledge and working flexibly to resolve incidents and complete … service requests related to security. Engagement with InfoSec: Actively support InfoSec team initiatives and projects, providing hands-on assistance and technical expertise. Skills Hands-on experience with Azure cloud security tools and infrastructure management, including M365, IAM, RBAC, Sentinel, Defender for Cloud and Log Monitoring. Ability to identify, respond more »

required (paid for) Job Type: Full-time The Role My client, a dynamic and growing tech company, is seeking a Consultant to join their Service Delivery Team. Reporting to the Operations Director, Development, and Service Delivery, you'll provide consultancy, implementation services, training, and support to more »

Job summary This is an excellent opportunity to join N3i to support an established service delivery contract. The IT Service Desk Analyst role is an integral part of N3i, providing first line IT support and customer services across Primary Care (GP Practices) within the Humber locality. You … will be expected to provide a wide range of first line technical support services. You will work alongside an existing Service Desk team to ensure information is recorded accurately and the appropriate resources are applied to enable resolution within agreed Key Performance Indicator (KPIs) timescales. The IT Service Desk Analyst role will be part of a rota covering the service operating hours of 08:00 to 18:30 Monday to Friday over a 37.5-hour working week. Main duties of the job The role will primarily provide 1st line technical support, managing an incoming call queue more »

. Please review the job description below and contact me ASAP if you are interested. Job ID:24-00179 Key Responsibilities: Day to day service delivery and operational support (L1 to L3). Provide technical Support to Service Desks and 3rd party suppliers for incidents, problems and … changes related to in-scope environment. Manage day to day service delivery and operational support with 3rd party suppliers and consultants (vendor relationship management) Design, Document, implement and support IT Network & Security architecture and solutions complying to Information Security Policies and internal IT Directives Follow-up on IT … F5, Zscaler cloud) – Network Security 10 plus years of IT work experience in multinational environment. Results oriented and strong track-record for on time delivery of projects and development of new IT solutions. Experience in documentation and designing. Expertise in Network and Security technologies and architecture design. Security and more »

are not met, through self- and peer-review, benchmarking and evaluation Undertake clinical governance and clinical audit activities to ensure the continual improvement of service delivery Participate in reviewing and responding to complaints, signicant events, and other shared learning activities within a structured framework Support and mentor staff … to ensure they deliver the highest standards of care Support the performance of team members and collaborate in improving the quality of healthcare and service provision, in line with local and national policy and strategy Work within the practices legal framework for identifying vulnerable patients and applying policies relating … learning needs, including keeping records of learning, reection, complaints and feedback Keep up to date with current evidence-based approaches to patient care and service delivery, in line with NICE and the National Service Framework Undertake and contribute to education activities, such as reviewing signicant events, clinical more »

2nd Line Service Desk Engineer Surrey Onsite Role x5 Days £35k-£40k + Benefits My client within financial services based in the Surrey area are recruiting for a 2nd Line Service Desk Engineer. As a 2nd Line Service Desk Engineer, you will be providing IT support to … end users. Provide first response and analysis on incidents and follow through resolution. Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to … cover core hours of support (8am-6pm, Monday to Friday) 2nd Line Service Desk Engineer Benefits: 22 days holiday + 8 Bank Holiday (Holiday's increase to 27, 1 additional day per year worked) Healthy contributed pension Training and development Access to a number of financial based products Dress more »

Position: CHP Service Engineer Location: Mobile covering sites in the Slough, Heathrow and Reading area Salary: £35-37k (Neg DOE) per annum, company van, tools, phone, laptop and excellent benefits Hours: 37.5 hours per week Monday to Friday no shifts Undertake weekend roster duties as required Our Client … in the UK using a range of Engine manufacturers including MTU, Cummins, MAN, Guascor, Perkins and Jenbacher, incorporating the latest control systems. Their large service team, supported 365 days a year by the CHP control centre, minimises downtime. The Role: Travel daily to client sites to carry out planned … and reactive maintenance of combined heat and power units. Safely operating and maintaining all site CHP plants ensuring full service delivery in line with contracted KPIs. Using Computer based diagnostic tools to fault find on a range of plant equipment. Interaction with our clients on a daily basis more »