176 to 200 of 1,510 Permanent Service Delivery Jobs

Retail/AFS delivery Manager Location: Leeds, or London (Hybrid) Role Type: Full‐time Experience: 15+ years (8–10 years leading large SAP programs) Functional Areas: SAP Retail, AFS, FICO About the role We're hiring a seasoned Service Delivery Manager (SDM) to lead a high‐scale … landscape for a luxury fashion retail brand—covering end‐to‐end application development, enhancements, and 24×7 application support. You'll own service outcomes, orchestrate multi‐vendor teams, drive platform modernization, and safeguard business continuity across core retail processes: merchandise buying, allocation, pricing, promotions, inventory, omni‐channel operations ...

Retail/AFS delivery Manager Location: Leeds, or London (Hybrid) Role Type: Full‐time Experience: 15+ years (8–10 years leading large SAP programs) Functional Areas: SAP Retail, AFS, FICO About the role We’re hiring a seasoned Service Delivery Manager (SDM) to lead a high‐scale … landscape for a luxury fashion retail brand—covering end‐to‐end application development, enhancements, and 24×7 application support . You’ll own service outcomes, orchestrate multi‐vendor teams, drive platform modernization, and safeguard business continuity across core retail processes: merchandise buying, allocation, pricing, promotions, inventory, omni‐channel operations ...

seeking a proactive, commercially minded Account Manager to join their team. This is a key role responsible for ensuring clients receive exceptional service, while also identifying opportunities to add further value. Are you an experienced Account Manager looking to take ownership of a portfolio of established clients … nurture long-term relationships, understand client goals, and work closely with internal teams including sales, support, operations, and product development to deliver a seamless service experience. A core part of this role involves identifying upsell and cross-sell opportunities within existing accounts, preparing proposals, and securing additional business ...

seeking a proactive, commercially minded Account Manager to join their team. This is a key role responsible for ensuring clients receive exceptional service, while also identifying opportunities to add further value. Are you an experienced Account Manager looking to take ownership of a portfolio of established clients … nurture long-term relationships, understand client goals, and work closely with internal teams including sales, support, operations, and product development to deliver a seamless service experience. A core part of this role involves identifying upsell and cross-sell opportunities within existing accounts, preparing proposals, and securing additional business ...

seeking a proactive, commercially minded Account Manager to join their team. This is a key role responsible for ensuring clients receive exceptional service, while also identifying opportunities to add further value. Are you an experienced Account Manager looking to take ownership of a portfolio of established clients … nurture long-term relationships, understand client goals, and work closely with internal teams including sales, support, operations, and product development to deliver a seamless service experience. A core part of this role involves identifying upsell and cross-sell opportunities within existing accounts, preparing proposals, and securing additional business ...

looking for an ITSM Programme Manager to deliver a modern, unified Global Service Desk platform to improve service consistency, visibility, and user experience across all regions. Location: London HQ (Hybrid Working) Pay Rate: £500–600 Outside IR35 Contract Length: 6 Months Initially You will lead the initiative … supports effective IT operations. Key Responsibilities: Establish and operate effective programme governance, ensuring clear decision-making, escalation paths, and alignment to the evolving global service model. Develop and maintain integrated programme plans, tracking milestones, dependencies, risks, and impacts on operating model, process, and policy. Coordinate and manage vendor ...

looking for an ITSM Programme Manager to deliver a modern, unified Global Service Desk platform to improve service consistency, visibility, and user experience across all regions. Location: London HQ (Hybrid Working) Pay Rate: £500–600 Outside IR35 Contract Length: 6 Months Initially You will lead the initiative … supports effective IT operations. Key Responsibilities: Establish and operate effective programme governance, ensuring clear decision-making, escalation paths, and alignment to the evolving global service model. Develop and maintain integrated programme plans, tracking milestones, dependencies, risks, and impacts on operating model, process, and policy. Coordinate and manage vendor ...

seeking a proactive, commercially minded Account Manager to join their team. This is a key role responsible for ensuring clients receive exceptional service, while also identifying opportunities to add further value. Key Responsibilities: Client Relationship Management Act as the main point of contact for a designated portfolio of clients … Identify opportunities for upselling and cross-selling Work towards annual sales and revenue targets Prepare and present tailored proposals, handling negotiations to secure agreements Service Delivery Coordination Ensure smooth delivery of services by collaborating with internal operations, support, and product teams Monitor service levels and address ...

includes the broadcaster RTL Group, the trade book publisher Penguin Random House, the magazine publisher Gruner + Jahr, the music company BMG, the service provider Arvato, the Bertelsmann Printing Group, the Bertelsmann Education Group, and Bertelsmann Investments, an international network of funds. The company has 117,000 employees … revenues of €17.1 billion in the 2015 financial year. Bertelsmann stands for creativity and entrepreneurship. This combination promotes first-class media content and innovative service solutions that inspire customers around the world Job description: Salary: Up to £58,000 p.a Location: East Mids, Derby site Hours: 40 hours ...

Technical Operations Director Salary: £80,000 Location: Manchester Sector: IT Managed Services Overview We are seeking an experienced, Technical Operations Director to lead technical service excellence across our Managed Services business. This role is pivotal in driving high-quality service delivery, ensuring robust technical standards, and enabling … continuous improvement across all operational functions. The successful candidate will bring deep MSP experience, strong technical governance capability, and the ability to elevate service quality across diverse commercial clients. Key Responsibilities * Operational Leadership & Continuous Improvement * Partner with the COO and senior leadership to design and deliver a continuous improvement ...

Senior IT Field Engineer Lead from the front and help shape a growing service function We are a fast-growing, forward-thinking Internet Service Provider transforming how commercial landlords deliver connectivity to their buildings. The business has quickly become a trusted partner to commercial clients across London, delivering … modern, reliable telecoms and data solutions. We're now looking for an experienced Senior IT Field Engineer to join our service delivery function. This role is ideal for someone who enjoys being hands-on while also mentoring others, improving processes and helping to shape how technical support ...

projects Company Pension Scheme, plus life assurance, and access to our free Digital GP App via Aviva Private medical cover from 1 year of service Global Recognition Program – 40+ awards were made last year under our RecogniseMe scheme Team Response: As an onsite desktop support analyst you will … part of the service delivery team. The service delivery team provides operational support to a wide variety of customers. You will be the Getronics champion on site and single point of contact between our customers, employees and business partners. Role Purpose: Responsible for supporting a client ...

projects Company Pension Scheme, plus life assurance, and access to our free Digital GP App via Aviva Private medical cover from 1 year of service Global Recognition Program – 40+ awards were made last year under our RecogniseMe scheme Team Response: As an onsite desktop support analyst you will … part of the service delivery team. The service delivery team provides operational support to a wide variety of customers. You will be the Getronics champion on site and single point of contact between our customers, employees and business partners. Role Purpose: Responsible for supporting a client ...

Role: Service Delivery Coordinator Location: Shoreham by Sea Hours: Monday - Friday 9.00am - 5.30pm Pay: £25,000 - £28,000 per annum Fixed term contract - 6mths This job is working for one of the most successful business technologies providers in the UK. Already a huge success with 13 offices … back to the local community. The Requirements: Essential Bright, positive, hardworking team player Common sense, logical approach with a great eye for detail Customer service focussed with excellent telephone manner. Ideally experience installing WLR, Data Services, SIP, Number Porting, Fax2Email, MyInbound Understand and confidently interact with our Suppliers ...

summary This rile is a senior leadership role accountable for the reliable, high-quality delivery of frontline IT services across GSTT. Leading Service Desk, Incident and Problem Management, Request Fulfilment, & Service Reporting, you will own day-to-day operational performance in one of the most complex healthcare … every day. Success requires deep ITSM expertise, strong stakeholder influence, and the resilience to lead through change. You will embed ITIL best practice, improve service maturity, and guide multi-disciplinary teams through high-pressure situations, while building a culture focused on accountability, continuous improvement, and user experience. The role ...

quality and timeless design, we are proud to dress the modern gentleman and woman with impeccable craftsmanship and style. The Role As the Ecommerce Service Delivery Manager, you will play a pivotal role delivering and enhancing the digital experience for our customers. Working cross-collaboratively with web development … ecommerce teams, you will oversee the coordination, planning, and execution of all technical implementations, platform enhancements, and third-party integrations. Project & Delivery Management Manage the end-to-end delivery of ecommerce projects, including new features, platform improvements, integrations, and system upgrades, ensuring alignment with business priorities. Monitor progress ...

quality and timeless design, we are proud to dress the modern gentleman and woman with impeccable craftsmanship and style. The Role As the Ecommerce Service Delivery Manager, you will play a pivotal role delivering and enhancing the digital experience for our customers. Working cross-collaboratively with web development … ecommerce teams, you will oversee the coordination, planning, and execution of all technical implementations, platform enhancements, and third-party integrations. Project & Delivery Management Manage the end-to-end delivery of ecommerce projects, including new features, platform improvements, integrations, and system upgrades, ensuring alignment with business priorities. Monitor progress ...

Office withinthePrimary, Community and Mental Health Directorate at Digital Health and Care Wales (DHCW). The post holder willfocus on managing and improving IT Service Management processes to ensure service availability, performance, and maturity across multiple platforms. The roleinvolves leading a team, acting as an escalation point … complex issues, and driving continuous improvement initiatives aligned with businessobjectives. This is a challenging and rewarding post for someone withITIL Service Managementexperience andexperience of team managementand workplanmanagement. What we are looking for: Subject matterexpertiseinITIL Service Management. Excellent communication and influencing skills. Someone who can take initiative and work ...

Location: London - (Hybrid) Duration : Permanent Key Essential Skills: 2 years' experience in a customer-focused, fast-moving IT support or service management environment Foundation understanding in IT service delivery and understanding of Major Incident and Problem Management processes. Working knowledge of ITIL practices and terminology Strong communication … skills, able to explain technical issues to both IT and business stakeholders Methodical approach to managing tasks and following up on delivery Ability to collaborate well with cross-functional teams Confident in managing and participating in major incidents and problem investigations with support from senior staff Basic understanding ...

Application Support Analyst (ERP) required to join an innovative and fast-paced IT Service Desk just North of Chelmsford paying upto 43k, it is an Office based position. You will take ownership of the support, maintenance, and continuous enhancement of the primary enterprise applications similar to Kerridge, SAP, Oracle … applications, proactively addressing issues and driving continuous process improvements. This position demands a hands-on technical approach blended with a steadfast dedication to superior service delivery . Beyond ERP, you will also contribute to general IT support, particularly concerning the Microsoft 365 suite and wider IT operations, ensuring ...

Life on the team As a Service Management team, we are accountable for all services delivered to our customers, including managed services contracts and professional services engagements. Our core focus is on delivering our promises and delighting customers through service innovation and change, leading our teams to help … customers achieve their objectives. We take responsibility for all commercial aspects of our service engagements, ensuring contractual ownership, fulfilment of commitments, and driving service evolution and expansion to meet the changing needs of our customers. By leading all service teams, we ensure services are delivered in line ...

start of your employment for training and operational reasons. The post holder will manage day to day activities of the IM&T Service Desk Team, providing support to the ICT Service Desk Manager. The post holder will provide general administration duties which will include composing of general letters … receiving telephone calls/communication with third party suppliers. Supporting the Service Desk with call handling of a technical IT nature during busy periods. Main duties of the job To work closely with all IM&T teams on user issues and problem resolution and to provide cover when required. ...

together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description Your Career Service Delivery Leaders serve with an account-centric focus managing the customer lifecycle serving as the Voice of the Customer. In this role … Cloud, DevSecOps, Network, and AI security Customer Impact Own customer planning, deployment, adoption, account-level reviews, and escalations Builds and manages the customized product delivery to the customer's tech environment Understands Customer Security Priorities and is able to translate it to Success Plans Partnership Partner with Sales team ...

together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description Your Career Service Delivery Leaders serve with an account-centric focus managing the customer lifecycle serving as the Voice of the Customer. In this role … Cloud, DevSecOps, Network, and AI security Customer Impact Own customer planning, deployment, adoption, account-level reviews, and escalations Builds and manages the customized product delivery to the customer's tech environment Understands Customer Security Priorities and is able to translate it to Success Plans Partnership Partner with Sales team ...

leading specialty insurance organisation is seeking an Application Service Delivery Manager to join its Core Enterprise Applications function, supporting a portfolio of mission-critical insurance platforms including policy administration, claims, and document management systems. This is a hands-on technical management role (not a people manager), acting … single point of contact for BAU and project delivery, with responsibility for vendor performance, incident management, and application risk across a hybrid on/offshore support model. London - 3 days per week Salary - £80,000 plus bonus and benefits Key responsibilities: Managing BAU support for core insurance applications Overseeing ...