Engineer II, Digital Services Remote Operations
- Hiring Organisation
- Schneider Electric
- Location
- Olney, Buckinghamshire, United Kingdom
- Salary
- £ 70 K
optimise performance. Conduct predictive analysis and transform data into actionable insights for customers. Generate reports, escalate alarms, and provide performance recommendations. Customer Interaction & Service DeliveryDeliver high levels of customer satisfaction through clear communication and timely resolution. Provide remote consultation, including site analysis, benchmarking, and recommendations.Support both contract … customers as required. Collaboration & OperationsLiaise with Field Service Representatives for on-site interventions.Work with cross-functional teams including technical experts, sales, and customer care teams. Maintain accurate documentation and records of all activities. Support onboarding, training, and mentoring of team members.Operate independently during night shifts while adhering to procedures ...