201 to 225 of 467 Permanent Service Delivery Jobs

rota Cheadle, Staffordshire - Office based £27,000 - £35,000 dependant on experience We're recruiting on behalf of a growing, forward-thinking Internet Service Provider who are looking to bring in a Technology Specialist to join their close-knit team. This is a hands-on, varied role providing support … their customer journey from sales to technical support as well as general customer facing and non-customer facing administration to aid order progression and service delivery, making it ideal for someone who enjoys being the go-to person in a small team environment. You'll be supporting customers ...

calm, capable and experienced professional to ensure high-priority incidents are handled efficiently and professionally. Your ability to manage communication, coordinate resolution, and maintain service continuity will be absolutely key. The Role: Lead and manage high-priority and major incidents from initiation to resolution Coordinate cross-functional IT teams … updates to stakeholders at all levels Drive post-incident reviews, root cause analysis and long-term fixes Monitor incident trends and work on continuous service improvement Maintain robust incident logging and documentation About You: Previous experience as an IT Incident Manager or Major Incident Lead Confident under pressure with ...

projects. This is a rare opportunity to become the technical backbone of a professional, high-performing legal environment where reliability, discretion, and quality of service truly matter. The Role You’ll be the senior technical presence onsite, supporting users across the firm’s London office and remote workforce. … work is varied and hands-on: escalations, systems administration, project delivery, and day-to-day support that keeps the firm running smoothly. Key Responsibilities • Deliver 1st–3rd line support across desktops, applications, mobile devices, and core infrastructure • Act as the senior escalation point within a two-person IT team ...

proactively managing the European portfolio of cyber defence solutions Ensure robust procedures and practices are developed and maintained driving a culture of cyber safe service excellence Take responsibility for cyber defence systems to ensure alignment to security governance Develop and manage excellent service delivery, working with … bring curiosity empathy and self-awareness. Why work for us? Very competitive salary Excellent healthcare benefits, including access to a 24/7 GP service and physio sessions. 33 holiday days each year (25 days flexible booking with 8 bank holidays). Additionally we offer a holiday purchase scheme ...

shape and support our evolving infrastructure, contributing directly to the success of our growing national network. This role offers an opportunity to support IT service delivery on-site, predominantly from our Worthing office, working closely with central teams to ensure robust infrastructure, seamless onboarding, and exceptional user support. … play a pivotal role in the team in delivery of the on-site IT operations with support from the IT Director, working in tandem with Sumer’s central IT team to create a seamless, secure, and productive technology environment for our teams. Key Responsibilities Provide proactive troubleshooting and technical ...

About the role & company: Valorem First helps businesses work smarter through practical, cost-effective technology and digital transformation. In this entry-level Service Desk role, you’ll support a range of clients by handling first-line IT support requests and working alongside experienced engineers to resolve technical issues. … technology works. You’re organised, able to manage multiple tasks, and know when to ask for support or escalate issues. Responsibilities: Respond to incoming service requests via phone, email, and our ticketing system Provide first and second line technical support to clients, troubleshooting common issues with guidance from other ...

commercial terms to secure new business Planning and managing weekly sales activity in line with business objectives Collaborating closely with Operations, Finance and Customer Service teams to ensure excellent service delivery Maintaining a strong sales pipeline and reporting on performance, opportunities and market intelligence Staying ...

responsible for designing, developing and implementing solutions using the MS Integration Services & MS Power Platform suite including but not limited to Logic Apps, Service Bus, Event Grid, APIM, Functions & Function Apps, SQL Server, Azure SQL, Dataverse, D365 modules, 3rd-party APIs, Azure Synapse, Fabric and Key Vault. You will … differing endpoints, technologies and data structures Provide expert guidance on Azure integration component implementation, configuration and customisation to meet business requirements. As part of Service Delivery, provide support to troubleshoot and resolve issues with data and application integrations and related environments. Collaborate with stakeholders at all levels ...

will be split between primary subject matter expertise in Adobe or Google Analytics (40-60%), secondary subjects like CRO planning (15-25%), and managing delivery teams and client relationships (15-45%). Core Service Delivery: You will manage workstreams across six core service strands. This includes … role is thinking outside your comfort zone, such as identifying when a data audit is needed to improve testing quality. Strategy & Mentorship: Beyond delivery, you will support the COO and clients on digital experience strategy and tool selection. You will provide high-level training to clients ...

expertise to ensure the organisations IT systems are secure, reliable, and scalable. Responsibilities: Act as the escalation point for complex IT issues, supporting the Service Desk team with advanced troubleshooting. Manage and optimise Windows 10/11 environments, including patching, updates, and performance tuning. Administer Microsoft 365 services such … security policies, perform risk assessments, and ensure compliance with ISO 27001, GDPR, and other standards. Oversee third-party vendors and managed services, ensuring efficient service delivery and cost-effectiveness. Lead IT projects, including network upgrades, cloud migrations, and system rollouts, coordinating stakeholders for successful delivery. Maintain accurate documentation ...

ensure the organisation’s IT systems are secure, reliable, and scalable. Responsibilities: Act as the escalation point for complex IT issues, supporting the Service Desk team with advanced troubleshooting. Manage and optimise Windows 10/11 environments, including patching, updates, and performance tuning. Administer Microsoft 365 services such … security policies, perform risk assessments, and ensure compliance with ISO 27001, GDPR, and other standards. Oversee third-party vendors and managed services, ensuring efficient service delivery and cost-effectiveness. Lead IT projects, including network upgrades, cloud migrations, and system rollouts, coordinating stakeholders for successful delivery. Maintain accurate documentation ...

support, and maintain enterprise applications and digital workflow platforms Assist with the development and testing of system enhancements, integrations, and automated processes Investigate incidents, service requests, and system issues, supporting resolution and continuous improvement Gather and analyse user and business requirements, translating them into technical solutions Support system administration … with technical teams and business stakeholders to improve user experience and efficiency Build core IT skills across platforms, automation tools, security awareness, and professional service delivery Desirable skills: Strong analytical and problem-solving abilities Foundation knowledge of web technologies (e.g., JavaScript, HTML/CSS, REST APIs) would ...

Communicate project priorities clearly to engineers and subcontractors to maintain progress. Mitigate risk and ensure compliance with Openreach SLAs and any penalty frameworks. Escalate delivery issues or risks proactively to ensure resolution before escalation. Drive performance and service delivery excellence across all fibre projects. Key Skills & Knowledge … Previous experience in fibre project delivery—ideally on Openreach or similar telecoms contracts. Excellent IT skills—especially Outlook, Excel, and CRM/project management platforms. Strong communication and stakeholder management skills at all levels. Ability to manage multiple priorities under pressure and meet strict deadlines. Strong planning, organisational ...

will design operationally robust, commercially viable, and client focused solutions, using digital tools, data insights, and industry best practices to create efficient and scalable service delivery models that win work and deliver long term value. Key Responsibilities Lead the end-to-end solution design process for FM tenders … competitive Take full ownership of the operational solution within each tender, from initial concept to final submission and handover Create clear visual models of delivery approaches and organisational structures Identify operational and commercial risks, propose effective mitigations, and ensure compliance with legislation and industry standards (e.g. SFG20, ACOPs, HTMs ...

inefficiencies and design automated workflows that reduce manual effort, improve response times, and enhance operational consistency. You'll also collaborate closely with Infrastructure Operations, Service Desk, and Field Services teams to embed automation into everyday processes and promote best practices across the business. Key technologies and tools … strengths include experience with: 3rd line infrastructure support with an automation focus Cloud and Microsoft enterprise environments Scripting, workflow automation, and configuration management Structured service delivery and ITIL-aligned processes You'll bring strong communication skills, a customer-focused approach, and the ability to engage effectively with both ...

e.g., pursuits, proposals, events, thought leadership, etc.). Identify, nurture and manage client relationships as part of our management team. Effectively manage client facing delivery teams. Ensure that risk management procedures and quality standards are observed throughout assignment delivery. Foster and develop strong networks (local, area, global) with … service line champions in the global firm. Skills and Attributes for Success To qualify for the role, you must have: Experience working in an IT risk and control environment at Senior Manager level or equivalent. University graduate preferably from Computer Science/Information Technology background. 8 10+ years ...

multiple locations within our organisation. This is a hands-on leadership role responsible for maintaining reliable IT infrastructure, driving digital improvements, and ensuring consistent service delivery across all sites. You will play a key role in aligning technology with business goals, managing IT support teams, and overseeing infrastructure … security, and system performance. Key Responsibilities Oversee IT operations across multiple sites, ensuring consistent standards and service levels Manage and support on-site and remote IT support teams Maintain and improve IT infrastructure (servers, networks, cloud systems, hardware) Lead cybersecurity initiatives and ensure data protection compliance Manage third-party ...

ensure business needs are met and commercial risks are controlled. Support contract negotiations to deliver optimal commercial outcomes. Managing supplier relationships including managing service delivery including receiving and reviewing performance information from suppliers. Advise internal stakeholders on contractual rights and obligations, risks, and mitigation strategies. Lead or support ...

across their services. This position will play a pivotal role in shaping their digital transformation roadmap - ensuring technology supports efficient, compliant, and high-quality service delivery. What Youll Do Conduct a full audit of the IT landscape, including hardware, software, networks, and cybersecurity. Evaluate systems supporting HR, finance, care ...

Role: IT Field Delivery Engineer Location: Maidstone Contract Type: Permanent Salary Package: Competitive base salary plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year Hours: 9.00 am - 5.30 pm Monday - Friday Role purpose: To attend customer sites to provide support … hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide range of customers. Security clearance or willingness to apply will be required for this role. Key responsibilities: Diagnose, repair, and maintain hardware ...

forefront of all they do, and personal development is encouraged at every stage. Job Role – Project and Enterprise Risk Manager Reporting to the Service Delivery Manager the Project and Enterprise Risk Manager will drive the On-time, On-cost, On-quality delivery of complex projects across multiple … critical aircraft availability and meet stringent contractual KPIs Duties – Project and Enterprise Risk Manager Project Management: Control and manage planning baselines for the effective delivery of multiple, concurrent modification and upgrade projects. Enterprise Risk Management: Identify, analyse, and robustly manage project and enterprise risks, developing contingency plans to ensure ...

Responsibilities * Provide 1st and 2nd line support for smart building systems, integrations, and data platforms. * Monitor data flows and system performance, ensuring uptime and service levels are met. * Triage, resolve, and escalate support tickets, coordinating with third-party vendors where required. * Oversee smart system support and maintenance contracts, working … with internal architecture and digital teams. * Support data recovery, reconciliation, and integration into enterprise platforms. * Participate in project, service delivery, and change control forums. * Work alongside field engineering teams to support on-site issues and wider network initiatives. * Identify opportunities to automate, improve processes, and enhance system resilience. ...

Responsibilities * Provide 1st and 2nd line support for smart building systems, integrations, and data platforms.* Monitor data flows and system performance, ensuring uptime and service levels are met.* Triage, resolve, and escalate support tickets, coordinating with third-party vendors where required.* Oversee smart system support and maintenance contracts, working … with internal architecture and digital teams.* Support data recovery, reconciliation, and integration into enterprise platforms.* Participate in project, service delivery, and change control forums.* Work alongside field engineering teams to support on-site issues and wider network initiatives.* Identify opportunities to automate, improve processes, and enhance system resilience. ...

Service Operations Manager Barnsley - Office Based Up to £50,000 The Opportunity: You will lead senior managers and team leads, driving efficiency, consistency and performance across service delivery. The role focuses on how services are delivered, ensuring the operational model is scalable, auditable, commercially sound and capable … coordinating leader across operational functions, ensuring alignment, consistency and clarity of direction. Strengthen the operational leadership layer to support future growth and increased service complexity. Lead the identification and closure of significant process gaps. Design, implement and embed robust, scalable operational processes and frameworks to improve efficiency, quality ...

well-established Retail organisation is looking to appoint an IT Director to join its Executive Leadership Team, taking full responsibility for technology strategy, delivery and transformation across the UK operation. Based in Milton Keynes, this is a senior leadership position combining strategic direction with operational control. As IT Director … line with overall business objectives Act as a strategic partner to senior stakeholders, ensuring technology enables operational and commercial success Lead full lifecycle delivery from demand and business engagement through to implementation and support Oversee application management and support models, embedding structured Agile and ITIL-based processes Drive improvements ...