201 to 225 of 668 Permanent Service Delivery Jobs

heart of everything they do. Youll be hands-on across infrastructure, networks, platforms and end-user support, while also contributing to a growing technical service offering that helps clients strengthen their systems. If youre looking for a role where you can take real ownership, work with modern technologies … computer science, information systems or equivalent hands-on experience Experience supporting office, network, server and cloud environments Familiarity with infrastructure-as-a-service platforms Experience with: Linux and Microsoft environments Commercial ticketing systems Wiki/knowledge-base platforms Mobile Device Management (MDM) solutions Network security and firewall technologies Remote ...

heart of everything they do. Youll be hands-on across infrastructure, networks, platforms and end-user support, while also contributing to a growing technical service offering that helps clients strengthen their systems. If youre looking for a role where you can take real ownership, work with modern technologies … computer science, information systems or equivalent hands-on experience Experience supporting office, network, server and cloud environments Familiarity with infrastructure-as-a-service platforms Experience with: Linux and Microsoft environments Commercial ticketing systems Wiki/knowledge-base platforms Mobile Device Management (MDM) solutions Network security and firewall technologies Remote ...

Service Desk Manager - North West England - Hybrid/Remote We are seeking a high-energy, process-driven Service Desk Manager to lead our front-line support team. In this role, you aren't just overseeing a ticketing queue; you are the architect of our user experience … mentor responsible for building a world-class technical support culture. The Mission As the Service Desk Manager, you will own the end-to-end delivery of IT support services. You will be responsible for ensuring that our internal teams stay productive, our systems stay accessible, and our support ...

Service Desk Engineer Hybrid working following successful completion of 3 month induction. We are seeking a proactive Service Desk Engineer to join our Service Delivery Team, delivering top-tier IT support both remotely and on-site. Responsibilities: Respond to technical requests via phone, email, and ticketing … Stay updated on technology and cyber-security developments; pursue relevant certifications. Requirements: Minimum 2 years IT support experience, in an MSP environment. Strong customer service and client-facing skills. Hands-on experience with Windows Server, Active Directory, Office 365, Exchange, virtualization, networking, backup/DR solutions, and cyber-security ...

leaving space for new team members to begin their journey. Your Future Starts Here Purpose of Job: The Project Coordinator will provide professional, structured delivery support to a large‐scale, multi‐organisation Copilot Adoption & Change Management (ACM) Programme. The role ensures consistent, high‐quality coordination across a geographically distributed … appropriate Consultancy and Project Management resources. Ensure required documentation, approvals, and assignments are in place. Allocate resources in alignment with project schedules and delivery cadence. Delivery Coordination Support day‐to‐day coordination of multiple concurrent workstreams. Maintain the central programme schedule, milestones, and resource plan. Provide governance support ...

administrationactivities , Use cases preparation and implementation, connector deployment, maintenance & health checks Responsible for operational activities, Technology escalation support, Security Solution assessment, build activities , existing Service maturing and Build activities assist Analyse potential infrastructure security incidents to determine if incident qualifies as a legitimate security breach Establishing and governing … security incident response processes, investigations and security operational processes. Maintenance and enhancement of formal service catalogue, service descriptions, targets and performance against these. Ensure security services, tools and platforms are adequately maintained. Monitoring of and reporting on the effectiveness of our security enforcing technologies.Identification and ongoing monitoring ...

Their ongoing development is driven by a commitment to core values: safety, sustainability, quality, innovation, excellence, and teamwork. Overview: The IT Manager leads the delivery, security, reliability, and ongoing improvement of IT services and infrastructure, acting as the strategic link between technology and business objectives. Reporting to the Head … develop IT Infrastructure Engineer and IT Support Engineer. Oversee performance, resource planning, and foster a culture of accountability and continuous improvement. IT Operations & Service Delivery: Ensure delivery of reliable IT services that meet business SLAs. Oversee incident, problem, and change management processes, serving as an escalation point ...

itself on delivering high-quality digital services and long-term value to its retained clients. You'll play a vital role in ensuring exceptional service delivery across a range of retained engagements, ad-hoc support requests, and small to medium-sized projects. This is an opportunity to become … part of a collaborative, people-focused environment where delivery excellence is at the heart. Your new role As Senior Delivery Manager, you will lead the delivery of work across multiple projects, ensuring the smooth running of Service Desks, managing budgets and timelines, and overseeing high-quality ...

Service Manager - Technical Account Manager London (Hybrid) £55,000 – £65,000 per annum (Dep Exp) + Bonus IT Service Manager OR Technical Account Manager or Customer Success Manager or 2nd Line Support looking for that next step. We are seeking a relationship-focused expert to bridge … between our clients and our technical delivery teams. Picture customer success - retention and developing strong relationships. Maybe you are a 2nd/3rd Line Engineer who is tired of the ticket queue but loves the tech strategy and enjoy acting as a trusted adviser. We are looking for someone ...

Were home to DFS, Sofology, and The Sofa Delivery Company - three distinctive brands with a shared mission to bring great design and comfort into every home, affordably, responsibly, and sustainably.At DFS Group, everyone plays a part. Whether youre supporting our brands or serving our customers, youre helping shape … objectives. Key is the ability to translate "tech-speak" for a finance-focused audience, you will be responsible for leading the end-to-end delivery of large-scale finance focussed IT infrastructure, software development, and systems integration projects. Ensuring all IT solutions align with the financial regulatory requirements ...

services. Our services are supported by a 24/7 Managed Services Operations Centre and backed by industry-leading security accreditations. As a Principal Service Manager, you will be a senior leader responsible for the overall health, success, and growth of strategic customer relationships. Acting as a trusted advisor … realise value, and long-term satisfaction and retention are achieved. This is a high-impact role for someone who thrives at the intersection of service delivery, customer success, and relationship management. Key Responsibilities Build and maintain strong, senior-level customer relationships. Own the end-to-end success ...

Lead Service Engineer Are you interested in Water Consultancy & Equipment? This could be your opportunity to excel as a Lead Service Engineer as well as playing a vital role in helping our business succeed. As our company grows and develops, we are ever expanding our teams. We have … great opportunity for a dedicated Lead Service Engineer to join our Environment & Safety Division and wear the SOCOTEC badge with pride. We are looking for a motivated, dependable and committed Lead Service Engineer to join our team. As a member of the Water Consultancy & Equipment Team ...

Customer Service Advisor Middlesbrough (On-Site) Our client is a well-established communications and technology business, seeking a Customer Service Advisor to join their growing team in Middlesbrough. This is a full-time, office-based role offering the opportunity to work at the heart of customer and sales … environment. Key Responsibilities: Manage inbound and outbound customer calls Build and maintain strong client relationships Prepare and follow up on quotations Support sales and service administration activities Maintain accurate records using CRM systems Liaise with internal teams to ensure smooth service delivery Requirements: Previous experience in customer ...

where technology is developed for people. We are proud of the culture we have built together. We are proud of our people at the service of technology. We are proud of our diverse environment. Because we are . Join our multidisciplinary team of Cloud experts, Designers, Business consultants, Security … Description Administer and maintain ITSM platforms, ensuring optimal performance, availability, and security Manage incident and change management workflows, coordinating with stakeholders to minimize service disruptions. Configure, customize, and optimize ITSM platform features to meet retail and e-commerce business requirements. Develop and maintain service catalogs that accurately reflect ...

This is a senior leadership role responsible for ensuring core systems, infrastructure, and user services operate reliably, securely, and at scale. You'll oversee service delivery across the service desk, infrastructure, cloud platforms, and operational security. Working closely with senior technology leadership, you will ensure services remain … resilient while continuously improving operational performance and user experience. This role combines strategic leadership with operational accountability, balancing service reliability, risk management, and continuous improvement. What you'll be doing Leading the operational running of technology services including service desk, infrastructure, cloud, and networks Acting as the senior ...

This is a senior leadership role responsible for ensuring core systems, infrastructure, and user services operate reliably, securely, and at scale. You'll oversee service delivery across the service desk, infrastructure, cloud platforms, and operational security. Working closely with senior technology leadership, you will ensure services remain … resilient while continuously improving operational performance and user experience. This role combines strategic leadership with operational accountability, balancing service reliability, risk management, and continuous improvement. What you'll be doing Leading the operational running of technology services including service desk, infrastructure, cloud, and networks Acting as the senior ...

products. Define pricing models, SLAs, and commercial frameworks for products and IP. Establish clear product lifecycle management from discovery through to optimisation. Lead the delivery of digital products, service capabilities, and vendor‐integrated solutions with a strong customer focus. Champion agile delivery, including backlog management and sprint … managed services and strategic vendor ecosystems (Cisco, Fortinet, Palo Alto, VMware, Dell, Microsoft Azure, HPE) Expertise in product lifecycle management, roadmap planning, and agile delivery Experience building or scaling platform‐based product capabilities, ideally involving vendor integration Demonstrated ability to deliver both strategic roadmaps and hands‐on tactical execution ...

Service Desk Manager - £45,000 - Stoke-on-Trent We are recruiting for a Service Desk Manager on behalf of a leading technology company in the Stoke-on-Trent area. This is a fantastic opportunity to step into a key leadership role where you will oversee a team … service desk engineers, ensuring exceptional support and service delivery across a growing client base click apply for full job details ...

transition, and into live contract delivery. This opportunity is ideally suited to an individual who combines strong operational leadership, commercial awareness, and technology-enabled service delivery experience, with the credibility and drive to work alongside senior leadership to develop and deliver a complex TfL solution. The role will … Allowance What You'll Do: Bid & Solution Development (Pre-Contract) Work closely with the Account Director (Highways Technology Services) to develop the operational and delivery solution for a TfL technology contract, ensuring it is deliverable, compliant, innovative, and commercially robust Collaborate with bid managers, technical specialists, and partners ...

transition, and into live contract delivery. This opportunity is ideally suited to an individual who combines strong operational leadership, commercial awareness, and technology-enabled service delivery experience, with the credibility and drive to work alongside senior leadership to develop and deliver a complex TfL solution. The role will … Allowance What You'll Do: Bid & Solution Development (Pre-Contract) Work closely with the Account Director (Highways Technology Services) to develop the operational and delivery solution for a TfL technology contract, ensuring it is deliverable, compliant, innovative, and commercially robust Collaborate with bid managers, technical specialists, and partners ...

Configure and build Jira projects, workflows, schemes, and automation rules aligned with CAI design standards and enterprise architecture guidelines Design and implement JSM service desks, portals, queues, and SLA configurations to support service delivery requirements Facilitate requirements gathering sessions with business stakeholders and technical teams to translate … administration capacity Strong expertise in Jira configuration including projects, workflows, schemes, screens, custom fields, and automation rules Demonstrated experience designing and implementing Jira Service Management (JSM) service desks, portals, queues, and SLA configurations Proficiency in Confluence administration, space configuration, and documentation best practices Strong ability to gather requirements ...

with a strong understanding of Entrata, Property Management Software Application. The Role To lead and manage three critical IT functions: the Entrata Application Service Team, the End User Support Team, and administrative oversight of Corporate IT network and system resources based in London. This role requires strategic leadership, operational … excellence, and a strong understanding of enterprise IT service delivery Job Responsibilities 1. Entrata Application Service Management Establish and lead a dedicated team to support the Entrata application, ensuring high availability, performance, and user satisfaction. Oversee application lifecycle management including deployment, upgrades, incident resolution, and vendor coordination. ...

Line IT Support Engineer - London - £28,000 - Hybrid Working! Role : 1st Line IT Service Desk Analyst Location : North West London (Hybrid – 3 days onsite/2 days remote) Salary : £28,000 (DOE) A well-established Managed Service Provider (MSP) based in London is looking for a 1st Line … Service Desk Analyst to join their growing Service Delivery team. This is a fantastic opportunity for someone early in their IT career who enjoys solving technical problems, delivering great customer service, and developing their technical skills within a fast-paced MSP environment. The Role ...

people we serve. providing troubleshooting, procurement, and installation of systems and products to meet user requirements and to provide a continual maintenance service, ensuring that systems and products perform as expected. You will be experienced working as part of a multidisciplinary team to provide 2nd line digital system support … both hardware and software related issues for colleagues throughout the Trust. The role requires excellent face to face customer service, communication, interpersonal skills, and a proven level of technical knowledge of hardware and software applications, with an awareness of other areas such as server and network issues. You will ...

projects that demand innovation, collaboration, and thought leadership . Role – We are seeking an experienced ServiceNow Project Manager with strong expertise in ITSM (IT Service Management) and HRSD (Human Resources Service Delivery) to lead end-to-end ServiceNow implementations and enhancements. You will be responsible for delivering … aligned with business objectives, managing stakeholders, and ensuring projects are delivered on time, within scope, and within budget. Key Responsibilities: Lead the full lifecycle delivery of ServiceNow projects (ITSM and HRSD), from initiation through to go-live and hypercare. Manage project scope, timelines, budgets, risks, and dependencies. Work closely ...