226 to 250 of 691 Permanent Service Delivery Jobs

Lead Service Engineer Are you interested in Water Consultancy & Equipment? This could be your opportunity to excel as a Lead Service Engineer as well as playing a vital role in helping our business succeed. As our company grows and develops, we are ever expanding our teams. We have … great opportunity for a dedicated Lead Service Engineer to join our Environment & Safety Division and wear the SOCOTEC badge with pride. We are looking for a motivated, dependable and committed Lead Service Engineer to join our team. As a member of the Water Consultancy & Equipment Team ...

Customer Service Advisor Middlesbrough (On-Site) Our client is a well-established communications and technology business, seeking a Customer Service Advisor to join their growing team in Middlesbrough. This is a full-time, office-based role offering the opportunity to work at the heart of customer and sales … environment. Key Responsibilities: Manage inbound and outbound customer calls Build and maintain strong client relationships Prepare and follow up on quotations Support sales and service administration activities Maintain accurate records using CRM systems Liaise with internal teams to ensure smooth service delivery Requirements: Previous experience in customer ...

This is a senior leadership role responsible for ensuring core systems, infrastructure, and user services operate reliably, securely, and at scale. You'll oversee service delivery across the service desk, infrastructure, cloud platforms, and operational security. Working closely with senior technology leadership, you will ensure services remain … resilient while continuously improving operational performance and user experience. This role combines strategic leadership with operational accountability, balancing service reliability, risk management, and continuous improvement. What you'll be doing Leading the operational running of technology services including service desk, infrastructure, cloud, and networks Acting as the senior ...

This is a senior leadership role responsible for ensuring core systems, infrastructure, and user services operate reliably, securely, and at scale. You'll oversee service delivery across the service desk, infrastructure, cloud platforms, and operational security. Working closely with senior technology leadership, you will ensure services remain … resilient while continuously improving operational performance and user experience. This role combines strategic leadership with operational accountability, balancing service reliability, risk management, and continuous improvement. What you'll be doing Leading the operational running of technology services including service desk, infrastructure, cloud, and networks Acting as the senior ...

products. Define pricing models, SLAs, and commercial frameworks for products and IP. Establish clear product lifecycle management from discovery through to optimisation. Lead the delivery of digital products, service capabilities, and vendor‐integrated solutions with a strong customer focus. Champion agile delivery, including backlog management and sprint … managed services and strategic vendor ecosystems (Cisco, Fortinet, Palo Alto, VMware, Dell, Microsoft Azure, HPE) Expertise in product lifecycle management, roadmap planning, and agile delivery Experience building or scaling platform‐based product capabilities, ideally involving vendor integration Demonstrated ability to deliver both strategic roadmaps and hands‐on tactical execution ...

Service Desk Manager - £45,000 - Stoke-on-Trent We are recruiting for a Service Desk Manager on behalf of a leading technology company in the Stoke-on-Trent area. This is a fantastic opportunity to step into a key leadership role where you will oversee a team … service desk engineers, ensuring exceptional support and service delivery across a growing client base click apply for full job details ...

transition, and into live contract delivery. This opportunity is ideally suited to an individual who combines strong operational leadership, commercial awareness, and technology-enabled service delivery experience, with the credibility and drive to work alongside senior leadership to develop and deliver a complex TfL solution. The role will … Allowance What You'll Do: Bid & Solution Development (Pre-Contract) Work closely with the Account Director (Highways Technology Services) to develop the operational and delivery solution for a TfL technology contract, ensuring it is deliverable, compliant, innovative, and commercially robust Collaborate with bid managers, technical specialists, and partners ...

transition, and into live contract delivery. This opportunity is ideally suited to an individual who combines strong operational leadership, commercial awareness, and technology-enabled service delivery experience, with the credibility and drive to work alongside senior leadership to develop and deliver a complex TfL solution. The role will … Allowance What You'll Do: Bid & Solution Development (Pre-Contract) Work closely with the Account Director (Highways Technology Services) to develop the operational and delivery solution for a TfL technology contract, ensuring it is deliverable, compliant, innovative, and commercially robust Collaborate with bid managers, technical specialists, and partners ...

Configure and build Jira projects, workflows, schemes, and automation rules aligned with CAI design standards and enterprise architecture guidelines Design and implement JSM service desks, portals, queues, and SLA configurations to support service delivery requirements Facilitate requirements gathering sessions with business stakeholders and technical teams to translate … administration capacity Strong expertise in Jira configuration including projects, workflows, schemes, screens, custom fields, and automation rules Demonstrated experience designing and implementing Jira Service Management (JSM) service desks, portals, queues, and SLA configurations Proficiency in Confluence administration, space configuration, and documentation best practices Strong ability to gather requirements ...

with a strong understanding of Entrata, Property Management Software Application. The Role To lead and manage three critical IT functions: the Entrata Application Service Team, the End User Support Team, and administrative oversight of Corporate IT network and system resources based in London. This role requires strategic leadership, operational … excellence, and a strong understanding of enterprise IT service delivery Job Responsibilities 1. Entrata Application Service Management Establish and lead a dedicated team to support the Entrata application, ensuring high availability, performance, and user satisfaction. Oversee application lifecycle management including deployment, upgrades, incident resolution, and vendor coordination. ...

Line IT Support Engineer - London - £28,000 - Hybrid Working! Role : 1st Line IT Service Desk Analyst Location : North West London (Hybrid – 3 days onsite/2 days remote) Salary : £28,000 (DOE) A well-established Managed Service Provider (MSP) based in London is looking for a 1st Line … Service Desk Analyst to join their growing Service Delivery team. This is a fantastic opportunity for someone early in their IT career who enjoys solving technical problems, delivering great customer service, and developing their technical skills within a fast-paced MSP environment. The Role ...

people we serve. providing troubleshooting, procurement, and installation of systems and products to meet user requirements and to provide a continual maintenance service, ensuring that systems and products perform as expected. You will be experienced working as part of a multidisciplinary team to provide 2nd line digital system support … both hardware and software related issues for colleagues throughout the Trust. The role requires excellent face to face customer service, communication, interpersonal skills, and a proven level of technical knowledge of hardware and software applications, with an awareness of other areas such as server and network issues. You will ...

projects that demand innovation, collaboration, and thought leadership . Role – We are seeking an experienced ServiceNow Project Manager with strong expertise in ITSM (IT Service Management) and HRSD (Human Resources Service Delivery) to lead end-to-end ServiceNow implementations and enhancements. You will be responsible for delivering … aligned with business objectives, managing stakeholders, and ensuring projects are delivered on time, within scope, and within budget. Key Responsibilities: Lead the full lifecycle delivery of ServiceNow projects (ITSM and HRSD), from initiation through to go-live and hypercare. Manage project scope, timelines, budgets, risks, and dependencies. Work closely ...

busy and ambitious group of schools that have a packed project pipeline ahead. As the IT Support Team Leader, youll take ownership of service delivery, project delivery, reporting, and team leadership. We are looking for a confident leader and an excellent communicator ...

Gaming industry. This is a senior, client-facing role responsible for managing a high-value strategic account while driving growth and ensuring the successful delivery of complex technology services and software solutions. You will work closely with senior stakeholders on the client side - including product, engineering, and technology leadership … while partnering internally with delivery teams to ensure high-quality service delivery and continued account expansion. The role is UK-based with a hybrid model , requiring regular travel to client offices in London and the UK , as well as periodic travel across Europe and occasional trips ...

Join This Opportunity? Join a high‐growth UK MSP recognised for service excellence and strong customer satisfaction. Work with enterprise‐scale clients across a full managed services portfolio (Connectivity, Modern Workplace, Cyber, Cloud, Mobile). Take on an autonomous, commercially focused role with real ownership of strategic accounts. Collaborate … with expert technical, service desk, and project delivery teams to create impactful solutions. Clear progression pathways as the business continues to expand across the South and the North. The Role This is a senior, client‐facing position responsible for leading and growing a portfolio of enterprise customers. ...

office/home working) 💰 Up to £80,000 + Bonus + Clear Progression The Opportunity We’re working with a fast-growing IT Managed Service Provider looking to appoint a Head of Project Management to lead and scale their project delivery function. This is a high-impact role … cyber, IT support, and migration programmes. Key Responsibilities Lead and develop the project management function within a growing MSP environment Oversee end-to-end delivery of IT projects across cyber security, managed support, and infrastructure/cloud migrations Take ownership of client onboarding , ensuring smooth transition of services into ...

market trends, and competitive landscape, with a focus on the Belgium market. Collaboration: Work closely with internal client teams (e.g., sales execs, solution architects, delivery teams) to ensure successful customer onboarding and service delivery. Accurate Forecasting: Maintain accurate sales forecasts and provide regular updates on pipeline and deal … + commission scheme + full extralegal package A dynamic and growing company looking for innovation driven people Training and career management opportunities Microsoft Cloud, Service Delivery, Online Research, Presentations, Sales Strategy, Sales forecast, Skills Development, Market Trends, Cloud platform, Key Stakeholders, Delivery, IT Solutions, Sales, Communication, Security ...

role responsible for driving client satisfaction, fostering account growth, and ensuring operational excellence within client engagements. This role focuses on managing all aspects of service delivery, advocating client needs, and collaborating cross-functionally to achieve desired outcomes. The CSM is responsible for key performance indicators including TCV (below … driving client retention and overall account success. Key Accountabilities and Responsibilities: Being Responsible for and owning ALL aspects (both project and run) of CES delivery on the account, including contract renewal, client satisfaction, profitability, resourcing, oversight of billable roles assigned to the account and service level agreements, thereby ...

high-quality 1st and 2nd line support across infrastructure, systems and end-user technology, ensuring systems remain secure, reliable and efficient. Alongside troubleshooting and service delivery, you’ll also play an active role in improving infrastructure, identifying opportunities for automation and supporting the organisation’s ongoing digital transformation. … Description Provide high-quality 1st and 2nd line technical support to internal users, ensuring a professional and responsive service Manage incidents and service requests through the ITSM ticketing system Diagnose and resolve hardware and software issues across servers, desktops, mobile devices and peripherals Support and maintain core ...

search of the best talent to place, now. The role: The Tech Bar Supervisor is responsible for the day-to-day leadership, performance, and service quality of the on-site Tech Bar. The role ensures a high-touch, premium IT support experience, acting as the bridge between walk … support, scheduled appointments, and wider IT operations. This role combines people leadership, service management, and hands-on technical oversight, ensuring the Tech Bar delivers fast, professional, and consistent support aligned to corporate standards and brand values. Responsibilities: Service Leadership & Operations Own the daily operation of the TechBar, ensuring ...

response (ITDR), next‐gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other everyday … growth and expansion of our cybersecurity solutions through MSP channels. This role requires a deep understanding of the cybersecurity landscape, the needs of service providers, and the ability to lead a high‐performing global partner organization. The VP will develop and execute a global strategy, build strategic partnerships ...

users' needs. The role will explore and manage the development and implementation of any new systems that will contribute to the improvement in our service delivery. Day to day the role will include: Being fully responsible for the systems owned and used by Finance and be responsible for implementing … systems that will benefit the University when required. This involves developing project roadmap and associated budget proposals for new initiatives to ensure optimal service delivery of service within the University strategic framework. Assisting in the development, design and production of timely and accurate management reports which will ...

clients. • Generate new business leads with existing customers by identifying and nurturing new leads. • Close deals to support your clients with consulting or service center contracts. • Oversee the delivery of your offers in collaboration with the project delivery team. RECRUITMENT AND CAREER MANAGEMENT • Contribute to the recruitment … will join your team. • Oversee consultants’ career development, including career management meetings, annual performance reviews, and training coordination. • Ensure a high level of service delivery by your team across client projects. PROFIT CENTRE MANAGEMENT • Manage your portfolio of accounts with full responsibility for P&L and financial performance. ...

weekend work What You'll Do: To provide expert technical support, monitoring, and maintenance for Cingularity's global network and video services, ensuring flawless delivery of live broadcast content. The TOC Network Engineer plays a critical role in the 24/7 Technical Operations Centre (TOC), proactively identifying … resolving issues, implementing solutions, and contributing to the continuous improvement of Cingularity's services. This role requires a potent blend of technical expertise, customer service skills, and the ability to perform under pressure in a live broadcast environment. Key Responsibilities Operational Support & Team Contribution: Proactively monitor the Cingularity Network ...