in the continued commitment to further support the wider community here in the city of Bristol. Your new role Your new role of Facilities ServiceDelivery Manager will see you reporting to the Facilities Estate Manager. While the ... APCT1_UKTJ more »
organisation and management of the instrumentation and ensure that it delivers internationally competitive nano and micro fabrication resource. To provide information and advice on servicedelivery and experimental design to all current and prospective users of the facility. Co-ordinating and managing the daily activity of the instruments … charging and to monitor utilisation and performance. Maintaining data to demonstrate the future pipeline of work including both existing and pending projects. Develop a service level agreement that will meet the user group expectations through establishing key performance indicators which will measure staff performance. Develop and maintain effective user … relations both internal and external customers, acting as the key user or customer contact in meeting their servicedelivery requirements andtechnology expectations. Provide advice and information for current and prospective users on the use of the technology and experimental design. Conduct and oversee specified research work with the more »
resolution of issues to deliver improvement to colleague experience for services across Corporate Systems Working with product development, sales, client relationship teams, technology solutions, servicedelivery and/or other cross-functional teams. Managing project risk and assisting with problem resolution. Stakeholder management and communicationsServing as liaison between … technical and non-technical teamsWhat you bring:Knowledge of various types of IT project methodologies and life cycles, e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, implementation and the correct project applicationDemonstrated skill in managing project budgets and timelinesSkill in the use … among team membersAbility to maintain confidentiality and carry out assignments that are sensitive in natureWorking with product development, sales, client relationship teams, technology solutions, servicedelivery and/or other cross-functional teams. Managing project risk and assisting with problem resolution.Serving as liaison between technical and non-technical more »
Job summary Previous candidates need not to apply IM&T service Desk Agent The post holder will be a member of a team providing a customer sensitive and responsive support, fault resolution and advice service, which ensures the maximum availability, performance and utilisation of information systems by the … also participate in an on-call rota with other members of the team Main duties of the job To deliver a first line support service via the Service Desk, receiving incidents and service requests from various routes including telephone, intranet and email. Offering advice to end users … equivalent relevant experience Relevant IT specialist course Desirable Obtained or working towards EDCL qualifications ITIL qualifications Experience Essential experience working in a busy ICT Service Desk environment Problem solving within a mixed computing environment Experience of working in a servicedelivery function Influencing the application of IT more »
Account Manager with an Air Conditoning biased. This role offers an exciting opportunity to manage key client accounts, oversee health and safety compliance, ensure servicedelivery excellence, and take ownership of the P&L, WIP and debt. Responsibilities: Manage a portfolio of client accounts, serving as the main … point of contact and building strong, long-term relationships. Understand client requirements and objectives, proactively identifying opportunities to add value and enhance service offerings. Oversee health and safety standards, ensuring compliance with regulations and company policies. Managing a team of air conditioning engineers throughout the central belt. Collaborate with … internal teams and external partners to coordinate servicedelivery, resolving any issues or challenges that arise. Take ownership of the profit and loss (P&L), WIP and debt for assigned accounts, managing budgets, analysing financial performance, and implementing strategies to drive profitability. Provide regular reports and updates to more »
in Colindale and Porton. The successful candidate will work in close collaboration with the DD PHM for Network Laboratories to ensure consistent standards of servicedelivery and will ensure that public health microbiology services deliver the requirements of UKHSA. The work of the PHM Division supports UKHSA's … the wider UKHSA structure and provide safe, effective, efficient and innovative laboratory microbiology services to it. This is a critical role which supports the delivery of a primary UKHSA function to protect the public health. About us We pride ourselves as being an employer of choice, where Everyone Matters … by their services is world leading. The success of the PHM Division will be dependent on two key activities: firstly, the effective and efficient delivery of laboratory microbiology services to the highest scientific, quality and safety standards and, secondly, robust career development of staff. The first of these requires more »
Berkshire You must have at least 2 -3 years UK based work experience to be considered for this role. Our client is the leading service provider of Managed Equipment Services (MES) for the NHS and the private health sector in the UK. They are currently looking for a Customer … to join their team based in Theale to cover a 12 month FTC. To be considered for this role you must have outstanding customer service experience, have excellent written and verbal communication skills and possess intermediate Excel, Word and Outlook knowledge. Responsibilities Provide outstanding customer service to improve … culture of continuous improvement Place customers at the centre of everything you do, understanding their wants and needs Maintain the critical link between clients, service providers and operations managers to achieve a best-in-class service Key Accountabilities Working as part of a team to ensure processes and more »
enhance a number of key systems in both clinical and administrative areas. The PA will also champion quality and improvement programmes, confidentiality, collaborative working, servicedelivery, learning and development, promoting a positive working environment. Main duties of the job Supporting the practice manager as required with projects, systems … and advice to our patients, with the resources available to us. We have a team approach to patient care and endeavour to monitor the service provided to patients, to ensure that it meets current standards of excellence. We are dedicated to ensuring that Practice staff and Doctors are trained … enhance a number of key systems in both clinical and administrative areas. The PA will also champion quality and improvement programmes, confidentiality, collaborative working, servicedelivery, learning and development, promoting a positive working environment Person Specification Experience Essential Experience of working with the general public Experience of administrative more »
organization. This role involves administrative and operational tasks, with opportunities for involvement in improvement initiatives and projects. Key Responsibilities: Collaborate with Marketing, Talent, Client Delivery, ServiceDelivery, Finance, HR, and other teams to streamline operations. Assist in social media input, event coordination, candidate management, client communication, contract more »
organization. This role involves administrative and operational tasks, with opportunities for involvement in improvement initiatives and projects. Key Responsibilities: Collaborate with Marketing, Talent, Client Delivery, ServiceDelivery, Finance, HR, and other teams to streamline operations. Assist in social media input, event coordination, candidate management, client communication, contract more »
The Role: The Senior Associate will be responsible for but not limited to the following: Lead engagements including compliance engagements and consulting engagements. Overseeing servicedelivery including writing and signing off advice, adhering to SLAs and KPIs, reviewing casework on an as needed basis. Advising on complex immigration … Supporting the team with complex issues including escalations, delivering solutions and viable options. Identifying opportunities including use of technology to solve problems and improve servicedelivery, co-managing the rollout of new technology. The Person: - The successful applicant will demonstrate a high level of business acumen both in more »
Total Contracted Hours: 40 Collection and Delivery Manager All about you You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers. … a loved one. We have a team of over 3,000 hard-working and enthusiastic people who think we are more than just a delivery company. We know each consignment tells a story and we know that for someone somewhere, it'll make their day when we deliver exactly … work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise. Role summary: The role of the Collection and Delivery Manager is to lead and manage the collections and deliveries in an efficient manner that ensures we deliver Great service to our Customers more »
Bolton, Greater Manchester, Little Lever, United Kingdom
Jobwise Ltd
s convenience. Duties will include: · Working on projects for the installation of IT equipment at customers across the UK, dealing with the whole of servicedelivery from receiving an order to handover with on-site system sign off with the client · Acting as a single point of contact … completion to achieve a correct and completed installation · Confirming dates and details with clients for each project, ensuring the clients are updated regularly · Managing servicedelivery and Engineers' calendar/scheduling in projects, surveys, training, snagging, etc We would LOVE to hear from you if you have the more »
Guildford, Surrey, South East, United Kingdom Hybrid / WFH Options
1st Executive Limited
support on category queries and liaising with preferred suppliers. Supplier Management: Proactively manage category suppliers, developing strong performance cultures through effective working relationships. Value Delivery: Identify opportunities to deliver value through supplier contract management, competitive tenders, and procurement savings. Data Analytics: Use data analytics to assess supplier data, improving … Project Support: Assist with change or transformation project activities as needed. Stakeholder Collaboration: Engage and collaborate with internal stakeholders to ensure alignment in category servicedelivery, share lessons learned, and generate new ideas. Governance and Assurance: Ensure adherence to and promotion of governance and assurance activities related to … between internal stakeholders and Indirect Procurement Services, you'll drive procurement efforts across all business units. Your role will involve agile collaboration, ensuring effective servicedelivery, and building strong relationships with internal teams. Travel may be necessary to support stakeholders, and you'll also contribute to broader business more »
Data Analyst – Service Desk Operations ManageEngine, SQL, Tableau, Service Desk, ServiceDelivery A large managed IT service provider is looking for are a skilled Data Analyst to join their end client, to support their Service Desk operations. The ideal candidate will analyse ticket data … response times and issue resolution. Key Skills and Experience: Proven experience as a Data Analyst or in a similar role, preferably within an IT Service Desk environment. Proficiency in data analysis tools and software (e.g., Excel, SQL, Tableau). Strong analytical skills with the ability to interpret complex data … convey findings and recommendations to stakeholders. Detail-oriented with strong organizational skills to manage and prioritize multiple tasks. Familiarity with ManageEngine or similar IT service management software is a plus. 3 months initially Circa £300 per day inside IR35 Peterborough - on site more »
is a great opportunity for a experienced MR radiographer to join our team. The MR Clinical/Team lead will support the trust wide delivery of the MR service including the CDC scanning facility. The MR Clinical/Team lead will support the delivery of the MR … service against established key performance indicators, working with multidisciplinary teams to ensure service provision meets the needs of our patients. With significant experience as a senior MR radiographer you will need to be able to provide advice and guidance to junior staff about protocols, pathways and MR safety. … You will be responsible for the day-to-day running of the MR service, providing clinical leadership and training to support the team. You should hold, or be willing to work towards a post graduate certificate in medical imaging (MR). Reporting to the Lead/Principal Radiographer/ more »
Central London, London, United Kingdom Hybrid / WFH Options
Pareto FM
part of the business development team to draft high quality facilities management responses to Invitations to Tender and the development of engineering and TFM servicedelivery models. Role Responsibility Supporting the Bid Manager and Sales Lead in providing technical responses and general narrative to bid requirements and drafting … sector Creative approach to developing maintenance packages that meet individual client requirements; including innovation, sustainability, energy management and cost savings Understanding of wider FM service lines; cleaning, CAFM, Helpdesk and front of house Attention to detail and ability to prioritise workload and meet tight deadlines Understanding of TFM and … wider FM servicedelivery, including cleaning services Qualifications Essential - Proven engineering/technical services background Essential APMP qualification (or similar) Essential Strong writing skills and command of the English language Desirable Educated to degree level previous bid writing experience Desirable Educated to degree level Location Fully remote London more »
and development. Proacti vely drive the transform ation/CSI activity for case management in accordance with the milestones identified in the plan. Ensure servicedelivery standards and measurement against SLAs are met within the ER function and with third party vendors. Embed the strategic dire ction for … actively engage the business to provide commercial, risk-based people solutions aligned to the firms goals and shared values. Upskill leaders and drive self-service whilst cultivating strong and meaningful relationships with leadership teams both within and outside of HR. Own the Servi ceNow case management system, ensuring the … irector (or similar role ) with genera list ER and end to end case management exp erience, with a focus on people leadership, operational/servicedelivery and HR transformation. Strong leader with proven people lea dership experience of managing a large team. Strong knowle dge of Employee Re more »
Monday-Friday (fully in office) Key responsibilities: Management of daily requests via the CAFM system/Help desk Liaise with Contract Manager/ServiceDelivery & Mobilisation Manager for allocation of works to contractors Liaise with allocated client from beginning to end, updating works, assisting with client queries and … involve liaising with technical managers Collate all instances of planned and reactive works that are not able to be completed and escalate to the ServiceDelivery & Mobilisation Manager Ensure data for monthly reports are issued to CM Update WIP reports weekly for WIP meeting Upkeep of shared drive more »
Monday-Friday (fully in office) Key responsibilities: Management of daily requests via the CAFM system/Help desk Liaise with Contract Manager/ServiceDelivery & Mobilisation Manager for allocation of works to contractors Liaise with allocated client from beginning to end, updating works, assisting with client queries and … involve liaising with technical managers Collate all instances of planned and reactive works that are not able to be completed and escalate to the ServiceDelivery & Mobilisation Manager Ensure data for monthly reports are issued to CM Update WIP reports weekly for WIP meeting Upkeep of shared drive more »
likely each month. YOU WILL BE RESPONSIBLE FOR : The Risk and Performance Manager will work with the Estates Teams and industry partners to identify servicedelivery risks, and to implement and coordinate assurance activities. Leading on the coordination of all performance related activities, providing information and advice on … associated activity and analysing the outcomes of the programme. YOU MUST HAVE THE FOLLOWING : Previous experience managing performance , risk and the assurance of major servicedelivery contracts in an Estates/Hard Facilities Management arena Experience of analysing and interpreting complex reports to produce clear briefing material to more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Flat Fee Recruiter
new Mobile Key Technician . Responsible for key programming, cutting, and vehicle entry services, this role involves both on-the-road and head office servicedelivery and ensuring exceptional customer satisfaction. Mobile Key Technician Nottingham, NG15 0EB On-the-road plus head-office servicedelivery … Technician, Mobile Key Technician, Automotive Key Technician, Key Assist Technician, Mobile Auto Locksmith, Automotive Locksmith, Key Programming, Key Cutting, Key Programmer, Key Cutter, Field Service Engineer, Vehicle Key Technician. more »
of Job Digital Workplace Analyst/2nd Line Support Analyst The Digital Workplace team are the main team responsible for managing user incidents and service requests relating to the digital workplace environment (laptop/desktop, mobile, user management, printing, audio-visual/teleconferencing) including providing technical support for offices … and sites. The role of the Digital Workplace Analyst is to provide remote and on-site assistance to IT service users, acting as the main point of contact for the notification and management of digital workplace incidents and service requests, ensuring delivery of timely and quality end … user IT services through consistent application of internal processes and clear communications. Key Accountabilities IT ServiceDelivery • Provide remote and desk-side support and assistance to employees (users) with regard to IT services provided by the UK IT department • Ensure that all calls are logged in the IT more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
DAC Beachcroft LLP
Job Introduction DACBeachcroft has an exciting opportunity for an IT Resource & Delivery Analyst to join our IT ServiceDelivery team on a full-time, permanent, hybrid basis, ideally in our Bristol office. This role would suit someone with experience in a similar role, and extensive knowledge of … data and analytics methods, with successful track record in developing and presenting management information. This role is key to the successful delivery of IT services to our firm, by ensuring that we continually have a consistent and actionable view of our people capacity related to current and upcoming demand. … teams and ensure that our colleagues don't become over utilised, that we can make informed resourcing decisions, and that we can provide sound delivery expectations to our stakeholders. Furthermore, this role will where required take a lead on coordinating the delivery of the more complex IT initiatives more »
delivering high-quality services and improving the lives of our diverse communities. We are looking for a Cyber Security Manager to join our IT ServiceDelivery team, which is responsible for ensuring the availability, performance, security and resilience of our IT infrastructure, systems, and services. What you'll … a London-wide approach to security and innovation. You will provide mentoring opportunities for more junior staff and deputise for the Head of IT ServiceDelivery when required. What you'll need Expert knowledge of adopting business-value focused best practice security methodology/standards (including standards such more »