251 to 275 of 652 Permanent Service Delivery Jobs

leader for a portfolio of frameworks, you will lead client engagement and an extended account team from across the UK business, responsible for ensuring delivery teams consistently deliver to our clients with excellent levels of service whilst also delivering expected commercial outcomes.You will lead engagement across the Digital … Services Directorate along with a broad array of stakeholders, partners and third-party supply chain partners including SMEs, bringing innovation in our offer and delivery to differentiate ourselves.You will lead and continue to develop our existing team aligned to deliver the targeted market potential, increasing market share, ensuring annual ...

summary The Imaging Network Board is a collaborative partnership across the three ICSs of Surrey, Sussex & Frimley, ensuring alignment in service delivery across all health and care organisations in the region: East Sussex Healthcare NHS Trust (ESHT) University Hospitals Sussex NHS Foundation Trust (UHSx) Queen Victoria Hospital … SASH) Surrey Heartlands ICB Sussex Healthcare ICB Frimley Health and Care ICB Main duties of the job The Senior Project Manager will lead the delivery of the Imaging Network's RIS Reprocurement Project across multiple NHS Trusts and other Radiology projects as required. This includes overseeing procurement, implementation ...

clients. • Generate new business leads with existing customers by identifying and nurturing new leads. • Close deals to support your clients with consulting or service center contracts. • Oversee the delivery of your offers in collaboration with the project delivery team. RECRUITMENT AND CAREER MANAGEMENT • Contribute to the recruitment … will join your team. • Oversee consultants’ career development, including career management meetings, annual performance reviews, and training coordination. • Ensure a high level of service delivery by your team across client projects. PROFIT CENTRE MANAGEMENT • Manage your portfolio of accounts with full responsibility for P&L and financial performance. ...

central to the organisation, leading the support, optimisation, and ongoing development of our D365 platform alongside other business-critical applications. You'll drive service excellence, lead application projects, and ensure D365 and integrated systems continue to meet evolving business needs. Role & Responsibilities: Lead the day-to-day support … requests - are managed within agreed SLAs Act as the escalation point for complex D365 issues, working closely with vendors and internal teams Produce weekly service reports, including insights on D365 usage, ticket trends, SLA performance, risks, and improvements Drive continuous improvement of D365 functionality, performance, and user adoption Manage ...

central to the organisation, leading the support, optimisation, and ongoing development of our D365 platform alongside other business-critical applications. You’ll drive service excellence, lead application projects, and ensure D365 and integrated systems continue to meet evolving business needs. Role & Responsibilities: Lead the day-to-day support … requests – are managed within agreed SLAs Act as the escalation point for complex D365 issues, working closely with vendors and internal teams Produce weekly service reports, including insights on D365 usage, ticket trends, SLA performance, risks, and improvements Drive continuous improvement of D365 functionality, performance, and user adoption Manage ...

Line IT Support Engineer (Field & Remote) - £40,000/£45,000 - Peterborough Principal IT are currently working with a leading Managed Service Provider who are looking to recruit an experienced IT Support Engineer to join their growing technical team. This is an excellent opportunity for a customer-focused engineer … customer base. The successful candidate will play an important role in delivering high-quality support services, maintaining strong client relationships, and contributing to ongoing service improvements within a fast-paced MSP environment. The Role As an IT Support Engineer, you will provide both remote and onsite technical support across ...

working at the heart of one of the UK’s fastest-growing IT providers, shaping solutions that drive business improvement and outstanding service delivery for our customers. This is an exciting opportunity to make a real impact within a growing organisation that values innovation, collaboration, and personal development. … What You’ll Be Doing Manage end-to-end delivery of technical projects, ensuring they meet scope, timelines, quality standards, and budgets Define project delivery plans using presales information, established tools, and standardised processes Coordinate internal technical teams, third parties, and customers to maintain clear ownership of tasks ...

sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our 'Purple Army' and become part of a team driven … team of IT Specialist Team Leaders and IT Specialist Engineers. You will be responsible for ensuring the team are delivering the high-quality service and support to our partners of their IT environments. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate ...

environments • Translating operational and technical requirements into commercially winning solutions • Working through long and often ambiguous sales cycles • Building influence across customer, technical and delivery communities This role will suit commercially driven professionals who are credible in front of senior stakeholders, comfortable operating autonomously and motivated by shaping … Identifying, qualifying and converting new business opportunities • Growing relationships across Defence, Government and partner communities • Supporting the development of tailored cyber resilience and managed service solutions • Working closely with bid, technical and delivery teams to shape compelling propositions • Representing the organisation at customer engagements, briefings and industry events ...

will be required Essential Skills Proven experience in leading programme or portfolio management in a complex, multi-stakeholder environment Deep understanding of governance frameworks, delivery assurance, and public sector programme lifecycles Confident in engaging, facilitating and negotiating with senior individuals, building strong relationships and effective process to advance shared … stakeholder engagement skills — able to influence at senior management and executive level with clear reporting on progress Strategic mindset with a passion for IT service delivery outcomes have an in-depth knowledge of Agile and other methodologies Expert project management reporting, preferably with experience on Atlassian project tools ...

hands-on IT operational management. You’ll be comfortable working closely with senior stakeholders, leading technical teams, and ensuring a consistently high-level of service across the organisation. This opportunity would suit someone who thrives in a fast-moving environment, enjoys solving problems, and can confidently manage both … improvement initiatives and operational Best Practice Managing and improving support processes, SLAs, and operational performance metrics Managing budgets, resources, and IT governance requirements Driving service excellence and resolving escalated technical issues when needed What they’re looking for Proven experience leading IT operations or infrastructure teams Experience of working ...

Technical Service Desk Analyst Bromsgrove - (Hybrid 3 days in office) £27,000 - £32,000 + Learning & Development Bonus + Holiday + Training + Pension + Benefits Are you looking to develop your career in a busy technical service desk environment where you will support customers, solve problems … standards of technical support, and build strong working relationships. You will work within a collaborative team, contributing to shared goals while maintaining high-quality service levels. You will also have the opportunity to broaden your skills through exposure to varied technologies and ongoing industry training. You will investigate ...

Line Systems Engineer ***CANDIDATES MUST HAVE MANAGED SERVICE PROVIDER (MSP) EXPERIENCE *** Hybrid working following successful completion of 3 month induction. We are seeking a proactive 2nd Line Systems Engineer to join our clients Service Delivery Team, delivering top-tier IT support both remotely and on client sites. … technology and cyber-security developments; pursue relevant certifications. Requirements: Minimum 3 years IT support experience, in an MSP environment. Experience working on a busy service desk. Strong customer service and client-facing skills. Hands-on experience with Windows Server, Active Directory, Office 365, Exchange, virtualization, networking, backup/ ...

delivered across managed services as an AI & Automation Architect! Were looking for an AI & Automation Architect to sit at the heart of technical delivery within Intercitys Managed Services environment. This is a senior, high-impact individual contributor role for someone who combines strong hands-on capability with clear architectural … judgement and delivery discipline. Youll lead how automation and intelligent solutions are designed, built, and operated across the organisation. Working closely with engineering teams, service leaders, and the Business Systems Transformation Director , youll ensure solutions are scalable, secure, supportable, and deliver real operational impact. This is a role ...

organisation. You will act as an escalation point for complex or time-critical major incidents, support team members during high-severity events, and ensure service delivery meets expectations. Successful candidates must be eligible for SC clearance. At Capita, we live by our values: Customer First, Always; Fearless Innovation ...

About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations … support, systems, and innovation that enable colleagues across Birkett's to work efficiently and confidently. Our people work in Squads and Teams across Product Delivery, Product Development, Data Systems, Service Delivery, Cloud & Infrastructure, and Cyber Security. The work you will be doing The Product Manager will play ...

identify and qualify services opportunities — helping to expand the services portfolio and grow revenue within assigned accounts. Support the development of accurate and detailed service scopes that mitigate scope creep and cost overruns, ensuring pricing, hours, and travel meet WWT standards. Go‐to‐Market and Portfolio Development Stay current … solution approaches. Work alongside OEM services teams and account managers to raise awareness of WWT's services portfolio and identify joint opportunities within assigned service areas. Collaboration and Enablement Work as an active and contributing member of the account team, collaborating with Client Executives, technical owners, and Professional Services ...

Group Service Desk Manager We're looking for an experienced IT Group Service Desk Manager to lead and evolve our 24/7 European IT Service Desk , within a 3-Star SDI-accredited, customer-led environment . This is a senior leadership role with full accountability … service delivery, people leadership, major incident management and continuous improvement What You'll Do Lead and manage the 24/7 Europe click apply for full job details ...

observability systems (e.g., using AWS CloudWatch, Dynatrace) to ensure rapid issue detection and resolution.* - Monitor infrastructure capacity and performance, providing analysis and suggestions for service delivery improvement.* Automation & Efficiency:* - Drive the automation of repetitive operational tasks, including infrastructure provisioning, deployments, and scaling.* - Create and maintain scripts and custom … field.* Experience managing large-scale, distributed systems for a global organization.* Familiarity with IT governance standards like ITIL.* Direct experience with ServiceNow for IT service management.* Knowledge of chaos engineering, resilience testing, and advanced capacity planning.Just So You Know...The company presents this job description as a guide ...

teams by managing the administrative and operational aspects of key customer IT accounts and systems. The position plays a key role in ensuring IT service continuity, security compliance, and a high level of service delivery to major customers. Key Responsibilities: Administrative management of ALTEN customer IT accounts … access (authorisations, permissions, application policies, testing) Day-to-day handling of service requests and incidents through ALTEN and customer systems Preparation, maintenance, and monitoring of reporting related to IT access and security policies Coordination with internal and external stakeholders to ensure timely delivery and closure of requests Provision ...

Trust from its investment in IT. Additionally, the post holder will be required to provide second and third line support to our service desk and provide technical expertise to support the development of the networks, telephony, network security, clinical and corporate applications. The post will report to the Enterprise … Architects, working closely with colleagues within Technical Delivery, and across Technical Services and Service Delivery, to support and maintain optimal operation of the Trusts clinical and business systems. About us Working as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have ...

Service Desk Manager Solihull (4 days onsite, 1 day WFH) £45,000 We are looking for an experienced Service Desk Manager to join a growing technology team based in Solihull. The Role You'll be responsible for leading a team of support engineers, ensuring high-quality service delivery, strong SLA performance, and excellent customer satisfaction click apply for full job details ...

performing support team within an educational environment. About the Role As the IT Team Leader, you'll take ownership of day‐to‐day IT service delivery across multiple school sites. You'll be the senior point of technical escalation, ensuring stability, resilience, and excellent user support. Working closely … with senior leadership, you will drive service improvements, manage incidents, and support key school activities such as exams and events. Key Responsibilities Oversee operational IT performance, ensuring high service levels and user satisfaction Manage incidents, service requests, and responses to major technical issues Provide updates to senior ...

Senior IT Service Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an innovative IT Service Manager ready to deliver high-quality services in a fast-paced and demanding environment? Join … Digital Channels Service Management team, where you'll support a diverse portfolio of services including the Department's digital contact centre, Strategic Video Solution, Searchlight and Colleague View. You'll have a key role in both the development and live operation of Digital Channel services. You'll lead ...

Senior IT Service Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an innovative IT Service Manager ready to deliver high-quality services in a fast-paced and demanding environment? Join … Digital Channels Service Management team, where you'll support a diverse portfolio of services including the Department's digital contact centre, Strategic Video Solution, Searchlight and Colleague View. You'll have a key role in both the development and live operation of Digital Channel services. You'll lead ...