251 to 275 of 1,852 Permanent Service Delivery Jobs

Microsoft in the United Kingdom is seeking a customer-obsessed Service Delivery Manager to orchestrate delivery resources across Microsoft and partner teams, ensuring end-to-end managed experiences and outstanding customer service. This role supports the Azure Customer Experience Teams, focusing on operationalising service delivery ...

Wealth Management UK LLP in London seeks a Service Delivery Lead for a 12-month fixed-term contract. The role focuses on ITIL-aligned service management, governance, and continual service improvement across incident, problem and change processes. You will lead CAB activities, manage major incidents when … required, and collaborate with LGT Group to optimise service delivery and auditing readiness. Strong communication and stakeholder engagement are essential. #J-18808-Ljbffr ...

audit leadership, Transformation, Audit Quality, Data Analytics, IT and third‐party providers to ensure a cohesive and effective operating model that supports the audit service line in delivering quality and efficiency through technology. Own and develop the overall ATT support model, defining structure, operating approach and service delivery … meeting business demand. Oversee the transition of ATTs from Transformation into BAU support, ensuring clear handover, readiness and sustainability of support processes. Lead the delivery of support across the ATT landscape, ensuring issues are managed effectively and that audit teams receive timely, high‐quality support. Act as the senior ...

Quartzenterprises in London is seeking a Head of Service Delivery for a 12-15 month FTC to oversee IT service delivery across multiple regions. You will establish service management processes, align ITIL practices, and drive continuous improvement to meet SLAs and client expectations. The role … requires strong leadership, excellent stakeholder communication, and a customer-centric mindset to mentor a high-performing team and ensure consistent service quality. #J-18808-Ljbffr ...

Convergence Group is seeking a Service Delivery Manager to support the Service Delivery & Assurance team as the trusted partner for our customers, ensuring they get the best out of our LAN and WAN Network Products and Services. You will act as the voice of the customer … lead service performance reviews, manage escalations, and deliver insightful reports to drive continuous improvement while working closely with sales, delivery, and tech teams. #J-18808-Ljbffr ...

within a leading international organisation in Glasgow. This is a key role responsible for supporting a global team of Infrastructure engineers, whilst overseeing the delivery of critical IT Infrastructure Services, driving operational stability, and ensuring the organisation's technology foundations continue to evolve in line with business needs. … supported, priorities are effectively managed, and technology services are delivered to a consistently high standard. This role sits at the intersection of people leadership, service delivery, and operational improvement. You will help create a culture of accountability and continuous improvement, while ensuring the team has the structure, direction ...

Title: Service Delivery Engineer (Network Engineering) Salary Range: Competitive based on experience Location: London, UK Overview: Quvia is the first AI-powered quality of experience (QoE) management platform for things that move, like ships and planes, transforming connectivity and digital experiences even in the most remote and hard … story. means helping shape our vision, structures, and systems; playing a key‐role as we launch into our ambitious future. We're looking for Service Delivery Engineers to work on our NextGen connectivity platform. This is an outstanding opportunity to help build an ambitious future for our flagship ...

Meraki Talent is seeking an IT Service Delivery Leader to shape and grow the next phase of global IT service delivery capability. You will lead the IT Service Desk (approx. 12 staff + 3rd parties) and drive high-quality technology experiences across a multinational environment. … this role you will apply ITIL principles, own service performance, and partner with suppliers to deliver continuous improvement. A strong customer-focused mindset and stakeholder influence are essential for success. #J-18808-Ljbffr ...

Sword Group is seeking a Head of Service Delivery Management to lead and mature our Service Delivery function in the UK. You will define the operating model, drive governance and establish a high-performing team across Managed Services, Service Desk and Technical Services. In this … senior role you will own service performance, manage senior customer relationships and drive continual improvement initiatives to deliver outstanding outcomes for our customers. #J-18808-Ljbffr ...

Matchtech is seeking an experienced Technical Service Delivery Manager to support the delivery of technical services within a Defence environment. The successful candidate will act as the interface between engineering teams and stakeholders, ensuring effective service delivery, continuous improvement, and operational excellence. Based in Luton ...

Senior Project Manager Job Description Department : Delivery Services Reports To : Head of Projects Work Location: Chorley - Hybrid Hours of Work: 37.5 Position Type: Full-Time Rate Type : Salary Grade : 5 SUMMARY We are an innovative and market-leading software & services company based in Chorley serving clients in the utility … based. Our Project Management Team Vision is for our customers to feel that they are in safe hands and have experienced a smooth delivery, with value for money, and for our business to feel that we deliver change in a controlled, well communicated, and collaborative manner. Our mission ...

Senior Service Desk Engineer (3rd Line/with Field) IT Service Desk Team Full time Permanent Be the Engineer Customers Remember At The HBP Group, we believe great technology is only part of the solution. What truly sets us apart is our people and the effortless experience they … create for our customers. We're looking for a Senior Service Desk Engineer (3rd Line) who thrives on solving complex technical challenges, taking ownership when others can't, and restoring customer confidence when it matters most. This isn't a typical 3rd Line support role. ...

agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.## **About Agentforce Service**Agentforce Service is Salesforce's complete agentic service platform — built for every type of service, in any industry, across any channel. Powered … Agentforce, it is the only platform where AI agents and human service representatives work together in real time to resolve issues faster, personalise every interaction, and deliver support across every channel — spanning **customer service, IT Service Management (ITSM), and HR service** to unify service delivery ...

seeking a Service Delivery Manager (SC Cleared) to own the day‐to‐day delivery of our Oracle Cloud shared services. You will oversee live operations, change discipline, and the stakeholder relationship with our Oracle Fusion consultants in a UK remote/hybrid setup. This role demands 5+ … years in service delivery for enterprise systems, strong ITIL, SLA management, and the ability to lead incidents, changes and quarterly release cycles end‐to‐end. #J-18808-Ljbffr ...

Title: NOC Manager (Support & Service Operations) Department: Support Reports To: Operations Director Location: Newbury Role Overview The NOC Manager is responsible for the day-to-day leadership, performance, and continuous improvement of the TrellisWorks support function, incorporating Network Operations Centre (NOC) monitoring activities alongside technical support delivery. The role … ensures customer support services operate efficiently, service levels are achieved, engineers are supported and developed, and operational processes remain effective and scalable. All NOC and Support Engineers report to the NOC Manager, who reports to the Director of Operations. This is a hands‐on operational leadership role combining team ...

navigate your future career within the wider group too – the best of both worlds we think!We're looking for a strategic and service-driven Customer Care Manager to lead and evolve our customer support operations. In this critical leadership role, you’ll take ownership of application support, system … upgrades, hosted service delivery, and release management—ensuring that DRAMS deployments are smooth, well-communicated, and effectively supported.As part of the senior leadership team, you’ll align support operations with business goals, champion IT Service Management (ITSM) best practices, and guide a high-performing support team ...

Enterprise Applications, delivering ERP, HCM and EPM solutions that enable organisations to transform and modernise their core systems. Combining deep domainexpertisewith end-to-end delivery and managed services, we support some of the UK and Ireland’s largest organisations in driving business value through Oracle technology. Top-tier Oracle … Awards 2026 (4 Gold, 5 Silver, 4 Bronze) Certified Great Place to Work Recognised as a leader in AI & digital transformation consulting with global delivery footprint With 3,800+ people and revenues exceeding €347m/£302m , Version 1 is a market leader in Oracle, Microsoft, and AWS consulting services ...

Computacenter AG & Co. oHG is seeking a Global Service Delivery Leadership Director to oversee a ~300-person international service delivery community across multiple locations. You will ensure delivery against commitments, SLAs and cost targets while leading strategic relationships with Sales, customers and senior stakeholders. … role requires senior leadership experience, strong commercial acumen and the ability to drive service improvements in a global environment. #J-18808-Ljbffr ...

Range: $65.00hr - $70.00hr Job Overview: The Knowledge Manager supports the organization's mission by developing, maintaining, and maturing enterprise knowledge assets that improve service delivery, decision-making, and operational efficiency across agencies. This role collects, analyzes, organizes, and disseminates information critical to IT operations, ensuring staff, partners … sustain institutional knowledge, and strengthen knowledge governance practices. Strategy & Planning: Develop a long-term knowledge management roadmap aligned with the organization's strategic goals, service-delivery objectives, and technology mandates. Build and maintain partnerships with internal teams, research organizations, vendors, and SME groups to source and validate authoritative ...

DIGITEC GmbH seeks a Service Delivery & Supplier Manager to own the end-to-end lifecycle for our D3 and OMS platforms—from validation to onboarding, go-live and BAU. You will govern service levels globally, define and improve the service delivery framework, and steer supplier ...

Simplex Services is seeking an experienced Service Manager to oversee IT and business service delivery from its Brighton-based team. You will ensure SLAs are met, policies are followed, and services are delivered with high quality and efficiency. You will lead service delivery teams, collaborate ...

Tektora Limited, Hampshire-based, seeks DV Cleared Service Delivery Manager for a contract role overseeing delivery of IT services within a Defence programme. On-site at customer premises. Candidate will manage end-to-end service delivery, incidents, changes, and governance, with strong ITIL background, ITSM ...

Positiv+ Cohort in the United Kingdom is seeking an experienced IT Service Delivery Manager to lead defence IT services, ensuring high-quality delivery, adherence to SLAs/KPIs, and regulatory compliance. The role requires active SC Clearance and British nationality, with responsibility for team leadership, budget management … governance across complex service delivery environments. You will drive incident/problem/change management, engage senior stakeholders, and pursue continuous IT service #J-18808-Ljbffr ...

Version 1 is seeking a Head of Oracle Service Delivery Management to lead a team of Service Delivery Managers and drive exceptional outcomes for enterprise Oracle environments. You will shape service strategy, own governance, and partner with sales to maximise account value across Oracle SaaS ...

Telefónica Tech is seeking a Service Delivery Associate to manage the operational relationship with assigned customers in the UK, within the Service Delivery Office. You will support Tier 2 activities, develop customer understandings, and contribute to service reviews and reporting. You will create … update customer documentation, drive improvements, and support the SDMs with reporting, onboarding, and continuous service enhancement across ITIL-aligned processes. #J-18808-Ljbffr ...