251 to 275 of 691 Permanent Service Delivery Jobs

managed services offerings, with a strong emphasis on AI-enabled ITSM and intelligent business operations. The project is centered on shaping a market-ready service offering – defining how AI transforms service management, how these services are positioned for enterprise clients, and how they are priced and commercialized. This … Requirements: 15+ years of experience in IT services, managed services, or operations/ITSM consulting Deep expertise in ITSM and Business Process Operations, including service delivery and operating models Strong understanding of managed services commercials, pricing models, and financial modeling Proven experience designing or shaping service offerings ...

specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI. They specialise in user research, service design, accessibility and digital experiences. Their work helps organisations redesign services, so they are easier for citizens to use and more efficient for staff to deliver. … They combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector. Their goal is simple - to help organisations deliver digital services that are intuitive, accessible and built for real-world impact. Our client is committed ...

Managing Principal Consultant (Delivery & Market) Location: London/Client travel Practice Area: Testing & Quality Engineering Reports To: Head of Quality The Role At Ten10, our Managing Principal Consultants are the engine room of our delivery excellence and the face of our technical brand. This is a high-impact … public speaking and active in the testing community to bring awareness to Ten10s brand through events, networking, and digital content. Key Responsibilities: 1. Delivery Management Build long-standing, trusted relationships with Ten10s clients big and small; be the point of continuity for Ten10 clients Tailor Ten10 services and solutions ...

Managing Principal Consultant (Delivery & Market) Location: London/Client travel Practice Area: Testing & Quality Engineering Reports To: Head of Quality The Role At Ten10, our Managing Principal Consultants are the engine room of our delivery excellence and the face of our technical brand. This is a high-impact … public speaking and active in the testing community to bring awareness to Ten10s brand through events, networking, and digital content. Key Responsibilities: 1. Delivery Management Build long-standing, trusted relationships with Ten10s clients big and small; be the point of continuity for Ten10 clients Tailor Ten10 services and solutions ...

Managing Principal Consultant (Delivery & Market) Location: London/Client travel Practice Area: Testing & Quality Engineering Reports To: Head of Quality The Role At Ten10, our Managing Principal Consultants are the engine room of our delivery excellence and the face of our technical brand. This is a high-impact … public speaking and active in the testing community to bring awareness to Ten10s brand through events, networking, and digital content. Key Responsibilities: 1. Delivery Management Build long-standing, trusted relationships with Ten10s clients big and small; be the point of continuity for Ten10 clients Tailor Ten10 services and solutions ...

Managing Principal Consultant (Delivery & Market) Location: London/Client travel Practice Area: Testing & Quality Engineering Reports To: Head of Quality The Role At Ten10, our Managing Principal Consultants are the engine room of our delivery excellence and the face of our technical brand. This is a high-impact … public speaking and active in the testing community to bring awareness to Ten10s brand through events, networking, and digital content. Key Responsibilities: 1. Delivery Management Build long-standing, trusted relationships with Ten10s clients big and small; be the point of continuity for Ten10 clients Tailor Ten10 services and solutions ...

Your new company This company is a specialist managed IT service provider offering secure, compliant, and scalable technology solutions - with a strong focus on cybersecurity, cloud infrastructure, and regulated environments. Your new role Dependable 2nd Line IT Support Engineer with strong experience supporting the Windows stack, including Windows … client sites when required, and ensure stable, secure, and high-performing Windows environments. Key Responsibilities Technical Support & Troubleshooting Handle 2nd line escalations from the service desk, diagnosing and resolving complex hardware, software, and network issues. Support Microsoft 365 applications including Outlook, Teams, SharePoint, and OneDrive. Troubleshoot Windows 10/ ...

Managing Principal Consultant (Delivery & Market) Make sure to apply with all the requested information, as laid out in the job overview below. Location: London/Client travel Practice Area: Testing & Quality Engineering Reports To: Head of Quality The Role At Ten10, our Managing Principal Consultants are the engine room … delivery excellence and the face of our technical brand. This is a high-impact, dual-aspect role designed for a senior practitioner who excels at building effective and trusted partnerships with clients, steering complex, multi-workstream engagements while simultaneously acting as a thought leader in the wider testing market. ...

Technical Service Desk Analyst Bromsgrove - (Hybrid 3 days in office) £27,000 - £32,000 + Learning & Development Bonus + Holiday + Training + Pension + Benefits Are you looking to develop your career in a busy technical service desk environment where you will support customers, solve problems … standards of technical support, and build strong working relationships. You will work within a collaborative team, contributing to shared goals while maintaining high-quality service levels. You will also have the opportunity to broaden your skills through exposure to varied technologies and ongoing industry training. You will investigate ...

Service Desk Manager - North West England - Hybrid/Remote We are seeking a high-energy, process-driven Service Desk Manager to lead our front-line support team. In this role, you aren't just overseeing a ticketing queue; you are the architect of our user experience ...

job. At National Highways, we're looking for a Senior Network Planner to provide leadership, subject matter expertise and guidance, assuring the development and delivery of resilience, emergency and severe weather response plans. You will use your experience to lead the development of relevant processes and procedures, ensuring they … more than 3 points to be considered for this position and during employment. Proactively analysing the effectiveness of existing plans and arrangements in meeting service level expectations and implement improvement initiatives; manage risks and issues that affect delivery. Providing advice and consultancy where required to minimise the impact ...

Service Delivery Manager Hybrid Working (2 days a week in the office) Lincoln based - Salary up to £40k plus bonus and benefits Were currently partnering with a well-established organisation to recruit an IT Service Manager who will play a key role in supporting the delivery ...

authority and subject matter expert for Microsoft Dynamics 365 Finance & Operations. Provide hands-on support, troubleshooting, and resolution of complex system issues. Lead the delivery of system enhancements, configurations, and improvements to align the platform with evolving business needs. Manage the full system update lifecycle, including testing, release cycles … operations, ensuring a stable and productive technology environment. Oversee and mentor the IT team responsible for: User support and service desk activity. Management of laptops, desktops, and mobile devices. Administration of Microsoft 365 services. User onboarding and offboarding processes. General workplace technology support. Vendor and Service Provider Management ...

hands-on, office-based role for someone who can take true ownership, driving new business performance while ensuring operational excellence from sale through to delivery and invoice. If you're a natural leader who loves turning strategy into measurable results, we'd love to meet you. About the Role … future. What You'll Be Doing Drive Sales Growth: Take ownership of AMVIA's commercial targets, with a focus on Cyber Security and MSP service growth. Lead and motivate the Sales and Account management teams to exceed revenue goals. Ensure pipeline visibility and forecasting accuracy through structured reviews ...

Responsibilities Deliver high standards of operational effectiveness across the Microsoft 365 platform, ensuring performance, stability, and service excellence. Own and develop the M365 roadmap, ensuring alignment with organisational priorities, user needs, and emerging technologies. Lead platform security and governance, ensuring compliance with internal policies and industry best practices-particularly … ensuring timely resolution, root-cause analysis, and continuous improvement. Champion user experience and customer satisfaction, developing strong relationships with stakeholders across the business. Manage service processes in line with ITIL principles, driving maturity in service delivery and operational management. Ensure the platform meets enterprise-level standards ...

About the Team In service of its world-leading life sciences services, training, and research, the Applications team within ITS operates a substantial platform based on circa 120 Kubernetes clusters, combining a large VMware on-premises estate with a growing presence in public cloud. The Platform Coordinator will oversee … full spectrum of platform operations, spanning both on-premises user application platforms and public cloud services. This role ensures the seamless delivery, support, and evolution of platforms used by developers, bioinformaticians, and learners across EMBL-EBI, contributing directly to the success of EMBL-EBIs training mission. The role requires ...

Service Desk Team Leader Leading Managed Services Provider Hybrid - Manchester Paying up to £50,000, depending on experience A fantastic opportunity has arisen for an experienced Service Desk Team Leader to join a highly respected Managed Services Provider. This role is centred on strong people leadership, guiding … team to deliver high-quality services across a broad customer base. The successful candidate will take ownership of day-to-day team management, mentoring, service quality, and workload coordination. The environment is built on VMware, enterprise backup solutions including Veeam and Commvault, and infrastructure from Dell and HP. While ...

systems, ensuring they operate reliably and effectively to meet the needs of the organisation. Working collaboratively with colleagues across the Digital Services such as Service Desk, Field Support and Systems teams, the post holder will contribute to the delivery of high-quality digital services. Main duties … post holder will actively participate in Digital Services projects, requiring strong organisational skills, initiative, and effective communication. A commitment to teamwork and continuous service improvement is essential, as the role directly supports the Trusts goal of providing robust, high-performing digital systems that enable excellent service delivery ...

relationship driven professional to join our UK IT Operations team. This is a unique opportunity to play a pivotal role in aligning technology delivery with business needs, ensuring our OpCos have clear visibility, open communication, and seamless support as we transform the industry together. Position: Business Relationship Manager Company … business needs into actionable insights for IT and Product teams Maintain tailored IT and product roadmaps for each OpCo, aligned to Odevos strategy Monitor delivery progress and ensure alignment with priorities and timelines Support change management and communication for IT initiatives Identify and escalate risks affecting OpCo satisfaction ...

sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our 'Purple Army' and become part of a team driven … team of IT Specialist Team Leaders and IT Specialist Engineers. You will be responsible for ensuring the team are delivering the high-quality service and support to our partners of their IT environments. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate ...

Service Manager - Cheltenham, UK Up to £70,000 Depending on Experience Office in Cheltenham Active eDV required ABOUT THE CLIENT Our client is a well-established technology organisation delivering solutions into highly secure and mission-critical environments across the UK click apply for full job details ...

Success Manager who is a natural problem solver and thrives in a fast-paced environment. With a passion for technology and delivering exceptional customer service, you’ll play a key role in ensuring our customers achieve positive outcomes from our services. Reporting to the Customer Experience Manager … maintain strong customer relationships, understanding their business and technology needs. Act as the voice of the customer internally, representing their priorities and feedback. Lead service reviews, sharing SLA/KPI performance, trends, and improvement opportunities. Identify and resolve service risks or issues, ensuring effective delivery and communication. ...

enterprise. • Evangelist for adoption of central services and drives alignment to a single security services vision. • Define, maintain, and regularly review the security services service catalogue and SLAs, clearly articulating what “good” looks like. • Integrates AI and modernises security operations using latest technologies. • Ensure security operations support organisational resilience … disaster recovery objectives. • Collaborate across verticals with the GCS Leadership Team. Operations & Service Delivery • Oversee daily operations of technical security functions, working collaboratively with the SOCs to provide 24/7 visibility and threat detection ensuring services are resilient, risk-aware, and aligned with business needs. • Regularly review ...

trends and champion best practices will be crucial in maintaining high standards of security and compliance while driving efficiencies that benefit both staff and service users. Success in this role means not only delivering robust technical solutions but also cultivating a culture of trust, collaboration, and shared achievement. Develop … feedback, appraisals, and ongoing development opportunities for team members. Oversee the management of outsourced IT providers and third-party suppliers to ensure high-quality service delivery within budgetary constraints. Drive continuous improvement initiatives by identifying opportunities for digitisation, cost savings, and process enhancements throughout the business. Ensure robust ...

trends and champion best practices will be crucial in maintaining high standards of security and compliance while driving efficiencies that benefit both staff and service users. Success in this role means not only delivering robust technical solutions but also cultivating a culture of trust, collaboration, and shared achievement. Develop … feedback, appraisals, and ongoing development opportunities for team members. Oversee the management of outsourced IT providers and third-party suppliers to ensure high-quality service delivery within budgetary constraints. Drive continuous improvement initiatives by identifying opportunities for digitisation, cost savings, and process enhancements throughout the business. Ensure robust ...