276 to 300 of 1,850 Permanent Service Delivery Jobs

Network Service Manager

Location
Greater London, England, United Kingdom
location: London, White City, hybrid 1-2 days a week on site Contract Type: Permanent The team You'll be joining the Network Engineering & Delivery function within Group Technology's Architecture & Networks team, reporting to the Head of Architecture & Solutions. This team is responsible for building and operating … through to broadcast media transport and cloud connectivity. We're evolving towards a NetDevOps operating model where automation, infrastructure-as-code, and engineering-led service management are central to how we work. The role The Network Service Manager is a pivotal leadership role responsible for the operational excellence ...

IT Service Delivery Specialist — Optimize & Elevate ITSM

Location
United Kingdom
Technopride Ltd in the United Kingdom seeks a Service Delivery Analyst to monitor, improve, and report on IT service delivery across internal teams and third-party providers. You will drive incident resolution, manage escalations, and ensure service performance aligns with SLAs while supporting cybersecurity ...

Solutions Manager

Location
West of England, England, United Kingdom
exciting opportunity for a Solutions Manager to join them. This role will have a primary focus on leveraging AI technologies to enhance client service delivery and operational efficiency across the firm. The role can be 4 days a week or full time, is permanent, based … demands for greater value, efficiency and certainty from their lawyers, whilst maintaining the highest quality. Secondly, in helping us bring innovative ideas to the delivery of our, or our clients', current and new, services. A significant part of this innovation involves integrating AI technologies throughout our offering. We want ...

Change Delivery Lead - Conversational AI & CCaaS

Location
Glasgow, Scotland, United Kingdom
Description Job Title: Change Delivery Lead - Conversational AI & CCaaS Req ID: 60900 Job Function: Customer Service Posting Start Date: 16/10/2026 Posting End Date: 26/10/2026 Division: UK Business Job Location: GBR Glasgow - Alexndr Bain Hse, GBR-Manchester-New Bailey Advertised Salary … Glasgow (you will need to be in the office at least 3 days a week) About the role This role sits within Customer Service, operating across digital and advisor assisted service channels. It works at the intersection of service delivery, digital experience, AI enablement and business ...

Change Delivery Lead - Conversational AI & CCaaS

Location
Salford, England, United Kingdom
Description Job Title: Change Delivery Lead - Conversational AI & CCaaS Req ID: 60900 Job Function: Customer Service Posting Start Date: 16/10/2026 Posting End Date: 26/10/2026 Division: UK Business Job Location: GBR Glasgow - Alexndr Bain Hse, GBR-Manchester-New Bailey Advertised Salary … Glasgow (you will need to be in the office at least 3 days a week) About the role This role sits within Customer Service, operating across digital and advisor assisted service channels. It works at the intersection of service delivery, digital experience, AI enablement and business ...

Strategic Service Delivery Programme Lead

Location
Templecombe, England, United Kingdom
Thales Group is seeking a Service Delivery Programme Manager to lead and deliver complex in-service support programmes from Templecombe. You will drive software/hardware upgrades, spares and full support capability while maintaining robust governance and stakeholder relationships. You will oversee project plans, KPIs, risk management … change control, ensuring service delivery meets SLAs. The role requires travel and strong commercial acumen within a defence/space-focused tech environment. #J-18808-Ljbffr ...

IT Service Delivery Manager — Hybrid Work & Multisite Impact

Location
Accrington, England, United Kingdom
Bensons for Beds is seeking an experienced IT Service Delivery Manager to lead end-to-end IT service delivery across stores, distribution centres, and offices. You will manage incidents, problems, changes, and improvements while building strong relationships with stakeholders and external partners. You will lead … small team of Field Engineers, coordinate field activities, and ensure service performance meets SLAs. Hybrid or on-site work is possible with some travel required. #J-18808-Ljbffr ...

ICT Technical Analyst – Maldon District Council (Full Time)

Location
Maldon, England, United Kingdom
position offering hybrid working with an expectation of attending the office 2 days per week. Role Purpose: To provide specialist technical support for the delivery of ICT and digital projects and Business as usual working with colleagues, suppliers and stakeholders to support successful outcomes. Ensure compliance with council policies … standards, governance arrangements and relevant legislation in the delivery of ICT projects. To enable the effective delivery of ICT systems, infrastructure and application changes that support service delivery and organisational priorities. Support the planning, coordination and delivery of ICT projects and workstreams, ensuring activities ...

Senior SAP Service Delivery Lead – Global Accounts (Hybrid)

Location
South Yorkshire, England, United Kingdom
Technology is hiring a SAP Service Delivery Manager to lead a strategic global SAP engagement in a hybrid model with onsite presence in Yorkshire. You will anchor the account, drive service delivery excellence, governance and growth, while coordinating with Sales, Presales, and Delivery teams. Seeking ...

ICT Technical Analyst – Maldon District Council

Location
Essex, England, United Kingdom
position offering hybrid working with an expectation of attending the office 2 days per week. Role Purpose: To provide specialist technical support for the delivery of ICT and digital projects and Business as usual working with colleagues, suppliers and stakeholders to support successful outcomes. Ensure compliance with council policies … standards, governance arrangements and relevant legislation in the delivery of ICT projects. To enable the effective delivery of ICT systems, infrastructure and application changes that support service delivery and organisational priorities. Support the planning, coordination and delivery of ICT projects and workstreams, ensuring activities ...

Regional Service Delivery Manager

Location
Addlestone, England, United Kingdom
access & EAP), access to discount platform, work-life balance, family-friendly policies, free parking, occupational sick pay We are seeking a Regional Service DeliveryManager join our team at Bourne Education Trust. The Regional Service Delivery Manager’s role is to lead the technical support and IT provision … part in the development and implementation of the Trust’s IT strategic vision and roadmap. This includes ensuring that IT systems effectively support curriculum delivery, business management, and administration, underpinned by clear short, medium, and long-term plans. About Bourne Education Trust Bourne Education Trust (BET), a successful multi ...

Regional Service Delivery Manager

Location
Ewell, England, United Kingdom
access & EAP), access to discount platform, work-life balance, family-friendly policies, free parking, occupational sick pay We are seeking a Regional Service DeliveryManager join our team at Bourne Education Trust. The Regional Service Delivery Manager’s role is to lead the technical support and IT provision … part in the development and implementation of the Trust’s IT strategic vision and roadmap. This includes ensuring that IT systems effectively support curriculum delivery, business management, and administration, underpinned by clear short, medium, and long-term plans. About Bourne Education Trust Bourne Education Trust (BET), a successful multi ...

Airline IT Service Delivery Manager

Location
Greater London, England, United Kingdom
Müller’s Solutions is seeking an experienced Service Delivery Manager with mandatory Airline/Aviation industry experience to lead end-to-end IT service delivery from Saudi Arabia. You will manage client relationships, ensure SLA/KPI compliance, and coordinate cross-functional teams to deliver high … quality IT services. Key responsibilities include incident and escalation management, service reviews, and performance reporting. #J-18808-Ljbffr ...

Technical Support Services Contract Manager

Hiring Organisation
MASS Consultants
Location
Corsham, Wiltshire, South West, United Kingdom
Employment Type
Permanent
times annual salary Lead a Strategic Defence Contract We are seeking an experienced and commercially astute Technical Support Services Contract Manager to lead the delivery and governance of a strategically important technical support services contract within the UK defence and national security community. This is a high-profile leadership … role based full-time on-site in Corsham, working directly with customer stakeholders, technical specialists and senior business leaders to ensure the successful delivery of a complex support services contract. The role is responsible for contract performance, customer satisfaction, financial management, governance, risk management and resource planning. Security Requirements ...

Customer Success & Service Delivery Manager – ITIL Expert

Location
Woking, England, United Kingdom
Motion Applied seeks a Customer Success Manager to own service delivery and drive customer outcomes across a portfolio of clients. The role blends ITIL service delivery management with account management to ensure SLA adherence, performance targets and ongoing customer satisfaction. You will be the primary contact … operational enquiries, coordinate with suppliers and internal teams, and lead continual service improvement while supporting renewals and new bids where needed. #J-18808-Ljbffr ...

IT Service Delivery Manager - Hybrid (Retail SIAM & EUC)

Location
Greater London, England, United Kingdom
Retail Company in London/Amsterdam is seeking an IT Service Delivery Manager on a 1-year fixed term contract to lead regional service delivery, incident and change management, and to drive end-to-end support across stores and offices. The role requires extensive ITIL-based ...

Strategic Service Delivery Manager, D365 & M365 (Remote)

Location
Tunbridge Wells, England, United Kingdom
Infinity Group is looking for a Service Delivery Manager (D365 & M365) to drive customer value, retention, and growth. You will own the customer relationship and orchestrate delivery across teams to ensure services are stable, proactive, and aligned with business outcomes. Based in the UK, this remote role … emphasizes ownership, performance, and cross-functional collaboration to turn service delivery into a competitive advantage for customers and the business. #J-18808-Ljbffr ...

Service Manager

Location
Hemel Hempstead, England, United Kingdom
Could you be the driving force behind secure service excellence? We’re looking for a passionate and pragmaticService Managerto lead the delivery and continual improvement of services for our Defence clients. This position is full-time onsite at Hemel Hempstead and requirescurrent active DV clearance. You’ll join … ITIL standards while supporting Sopra Steria’s strategic goals. You’ll also play a key part in transformation initiatives and client engagement. As a Service Manager, you will own and deliver medium-scale services or take responsibility for part of a large service under the direction ...

Global Cyber Security Delivery & Advisory Lead

Location
City Of London, England, United Kingdom
Apex Group Ltd is seeking a Head of Cyber Advisory & Service Delivery to drive global cyber security strategy, advisory capabilities, and service delivery across financial services, asset management, and fund services. The role balances risk, governance, and operational excellence while partnering with technology and client teams. … Based in a regulated, multi-jurisdictional environment, you will lead a global team, own service delivery, define KPIs, and ensure resilience and regulatory alignment. #J-18808-Ljbffr ...

Customer Delivery Manager

Location
Preston, England, United Kingdom
Select how often (in days) to receive an alert: Customer Delivery Manager Location: UK - Manchester, UK - Mobile England | Job-ID: 220830 | Contract type: Standard | Business Unit: Customer Success & Service Delivery Life on the team Within your area of responsibility, you will contribute to an effective governance model … manage the teams and partners who deliver the service, ensuring that high quality and customer satisfaction are maintained, that issues are successfully addressed and that the services meet their contractual and financial performance targets. You will engage stakeholders within the customer organisation. You’ll make sure that Computacenter ...

Technical Manager

Location
Churchover CP, England, United Kingdom
drive and develop CDW’s Configuration services technical capabilities To be the forward looking technical leader, identifying opportunities for new and improved services and service delivery techniques To provide a Technical voice for CDW UK&I Configuration services into the wider business, including collaboration with our US Configuration … wherever possible, maximizing on skills and tools that provide high levels of productivity, enabling high value services at competitive price points Pre-empt new service offerings based on market and internal insights, that are thought out, designed and created to ensure our services remain relevant Up to date, high ...

Global Head of Cyber Security Strategy & Service Delivery

Location
Greater London, England, United Kingdom
Apex Group Ltd is seeking a Head of Cyber Advisory & Service Delivery to lead global cyber security services across our regulated financial services platform. You will shape strategy, governance, and client-facing delivery in a multi-jurisdictional environment. Responsibilities include owning the end-to-end cyber service delivery, defining operating models, tracking KPIs, and ensuring regulatory alignment across GDPR, DORA and other frameworks while partnering with Technology, Operations and #J-18808-Ljbffr ...

Travel Operations Manager - Service Delivery, Leadership & Improvement

Hiring Organisation
Recruitment Revolution
Location
Bournemouth, Dorset, South West, United Kingdom
Employment Type
Permanent, Work From Home
+ Benefits 35 Hours per Week | 5 Days, Including Saturdays (One Weekday Off) Permanent | Full Time Your Background/Skills: Travel Operations | Team Leadership | Service Delivery | Problem-Solving | Process Improvement | Customer Experience Who We Are Not Just Travel is one of the UK's largest homeworking travel businesses … delivering exceptional experiences for their customers. As our business continues to grow, we're investing in experienced leaders who can help us take our service to the next level. The Opportunity This is an opportunity to become a trusted senior member of our Operations leadership team , working closely with ...

IT & IS Service Delivery Manager

Location
Crediton, England, United Kingdom
senior MDLZ personnel and the teams responsible for the elements of MDLZ IT infrastructure and systems in order to ensure a high quality of service to EJ. Conduct an annual review of EJ's IS provision, including a SWOT analysis of the current technology landscape. Develop and maintain … Maintain an overview of guidance and principles issued by the Validation department with regards to Computer Systems Validation and MHRA requirements, ensuring IT & IS service delivery activities align where applicable - Maintain an overview of developments within the Automated Engineering department, particularly with regards to any future OT/ ...

Pre-Sales Solution Consultant

Location
Greater London, England, United Kingdom
deliver high-quality technical solutions for customers across post-production, broadcast, production and live services environments. Working closely with Sales, Technical Solutions, Professional Services, Service Delivery and vendor partners, the role is responsible for understanding customer requirements, designing appropriate solutions, supporting commercial opportunities and ensuring a smooth transition … shared storage, archive, ingest, transcoding, media asset management, workflow orchestration, cloud, hybrid and remote production services. Provide technical input into proposals, scopes of work, service descriptions, statements of work, tender responses and customer presentations. Create and confidently deliver technical presentations, demonstrations and solution walkthroughs to internal and external audiences. ...