276 to 300 of 661 Permanent Service Delivery Jobs

modern digital workplace. The Role You will: Own the Azure and Microsoft 365 infrastructure strategy and roadmap Lead day-to-day infrastructure operations, service delivery, and BAU support Manage and mentor a small team of engineers Stay hands-on with technical delivery, troubleshooting, and implementations Drive improvements … across security, resilience, automation, and performance Lead cloud migrations, modern workplace initiatives, and continuous service improvement Manage third-party vendors, SLAs, and governance Experience Required Strong hands-on experience with Azure, Microsoft 365, Intune, Entra ID (Azure AD), Exchange, and Teams On Prem to cloud migration experience Proven infrastructure ...

modern digital workplace. The Role You will: Own the Azure and Microsoft 365 infrastructure strategy and roadmap Lead day-to-day infrastructure operations, service delivery, and BAU support Manage and mentor a small team of engineers Stay hands-on with technical delivery, troubleshooting, and implementations Drive improvements … across security, resilience, automation, and performance Lead cloud migrations, modern workplace initiatives, and continuous service improvement Manage third-party vendors, SLAs, and governance Experience Required Strong hands-on experience with Azure, Microsoft 365, Intune, Entra ID (Azure AD), Exchange, and Teams On Prem to cloud migration experience Proven infrastructure ...

issues. You will work across routing , switching, firewalls, security, and network monitoring, supporting both remote and onsite client environments. You will collaborate closely with Service Delivery, Professional Services, and the wider technical teams to maintain , enhance, and evolve our clients networks. Responsibilities Architecture & Engineering Lead the design … engineers, fostering continuous learning and professional growth. Oversee technical standards, best practices, and adherence to engineering governance. Operational Excellence Maintain high levels of customer service with accurate , timely responses. Own the progression and resolution of all assigned support cases. Conduct proactive monitoring to ensure stable, efficient, and cost-effective ...

experienced Business Analyst is needed for a contract assignment within our Technology and Change team, supporting a specific programme of work in our customer service function. This role will work on a defined project analysing call volumes and demand across our Guest Service Executive team, helping the business … better understand current patterns, pressures and opportunities to improve service delivery and operational efficiency. You will work closely with operational stakeholders and technology colleagues to capture current state processes, analyse data and translate findings into clear, actionable insights. What you will be working on You will be responsible ...

leading IT infrastructure services provider is seeking a Head of Managed Infrastructure Services in Nottingham to oversee operational performance and lead service transitions. This senior leadership role requires substantial experience in IT service environments and a strong commercial background. The successful candidate will be accountable for service delivery, customer satisfaction, and financial outcomes, while ensuring compliance with governance and risk frameworks. Travel to customer locations is required and SC clearance is mandatory. #J-18808-Ljbffr ...

established and growing provider of managed print and document solutions is looking to appoint a Field Service Engineer to support clients across Central London. This is an excellent opportunity to join a customer-focused business delivering industry-leading MFD technology, with a strong emphasis on service quality … will be responsible for the installation, maintenance and repair of MFDs and print equipment across your assigned region, ensuring a high standard of service delivery at all times. Key responsibilities include: Installing, servicing and maintaining MFDs, printers and associated software Diagnosing and repairing faults both on-site ...

organisation who are seeking an IT Manager to join their team. The IT Manager is responsible for leading the IT function to ensure effective delivery, support and strategic development of IT services across the organisation. The postholder will manage a team who is focused on optimising … implementation of technology projects • Stay up to date with technical advancements and trends to make informed decisions Operational Oversight • Manage IT infrastructure, service desk operations, and user support. • Monitor SLAs, KPIs, and user satisfaction • Monitor system performance, availability, and capacity planning. • Maintain IT policies, procedures, and documentation. • Collaborate with ...

assistance programme JOB PROFILE The Assistant Head of IT Projects is responsible for the strategic management, planning, and control of half of IT Project delivery throughout the organisation, fulfilled through a team of professional IT project specialists. The role involves working in close liaison with departments and units throughout … Business Administration, Technology, Digital and Data Steering Group Key working relationships: Senior leaders across the organisation of IT Projects, External suppliers and out-tasked service providers, IT Department Units People management: The direct reports are typically 2-3 permanent staff. During annual portfolio planning, 1–2 additional fixed-term ...

Head of PDA and Strategic Account Management , you'll be responsible for managing a portfolio of strategically important clients while supporting the delivery of the PDA sales strategy. You'll focus on developing long-term client relationships , identifying new opportunities , and bringing new services to market. This role will … services, markets and territories Delivering profitable campaigns and projects in line with agreed pricing frameworks Working closely with operations teams to ensure high-quality service delivery Managing financial reporting and performance of your client portfolio using CRM systems Organising and hosting key account reviews with clients and internal ...

best practices. Collaborate with stakeholders and external partners to drive innovation and improvements. Perform impact analysis and quality assurance for system modifications. Balance service delivery with cost efficiency , taking ownership of technical decisions. Build strong relationships with suppliers and managed service providers . Skills & Experience Required: Proven … experience in network project delivery , not just day-to-day support. Strong knowledge of Cisco, SD-WAN, VLAN, Static & Dynamic Routing, Azure vWAN . Experience with Avaya telephony (desirable but not essential). Familiarity with AWS, Zscaler, SolarWinds, Sentinel . Ability to write and maintain technical documentation . Experience ...

incremental opportunities by identifying cross – sell and upsell prospects to generate additional gross margin. Compiling customer quotations and processing orders. Work closely with the service delivery team to ensure both continuous service improvement and the evolution of services Support the account team in understanding the wider customer … requirements, objectives and business drivers. Providing a highly professional service to customers at all times. Ensure the in-house CRM system (Salesforce) is maintained and kept up to date. Maintain a good knowledge of the portfolio, this includes participating in sales enablement training and engaging with vendors on Opportunities ...

help define and scale its enterprise DevOps platform. This is a senior technical leadership role focused on architecting and evolving the engineering delivery platform that supports both cloud and on-premise environments. You’ll work closely with engineering leadership, security teams, and developers to design scalable CI/… improve developer experience, and implement platform standards across the organisation. This role offers the opportunity to make a significant impact by driving automation, improving delivery performance, and shaping DevOps culture across a modern engineering environment. The Role: Define and own the architecture of the organisation’s engineering delivery ...

analysis Support continual improvement of SOC processes and response playbooks Assist with monthly SOC reporting and contribute insights into customer security posture Support client service reviews and communicate cyber risks in clear, business-friendly language Conduct security assessments, including vulnerability testing and risk analysis Ensure timely, high-quality incident … decisions in high-pressure situations, enjoy solving complex security challenges, and take pride in supporting and developing others. You balance technical excellence with a service-delivery mindset and strong customer engagement. You will have: 24 years experience in a Security Operations or similar cyber role Strong experience investigating ...

have full UK working rights. Job purpose: To manage (sole management) the IT Applications of my client and ensure a robust, reliable and secure service is developed and maintained. To provide data management support, change and improvement of identified applications and services as required. To manage and improve … service management framework for identified applications and associated software vendors. To facilitate rapid resolution of application incidents. Key Performance Measures: Applications Service - Delivery of the applications services, without significant failure or poor service performance. Skills required: Proven, at least 5 years of Applications, Database/Support ...

across our Technology function. This role plays a critical part in ensuring that technology change, cybersecurity, and risk management are delivered effectively, enabling robust service delivery and supporting business performance. You will be responsible for defining and operating governance processes that are practical, value adding, and aligned with … services. Track mitigation actions and provide clear reporting to senior leadership on the risk posture. Change Governance Manage and oversee technology change processes across service, infrastructure, and solutions. Ensure effective risk based assessment of changes, balancing delivery velocity and risk control. Cyber & Information Security Work closely with ...

goals. This role demands a leader in technology innovation, with exceptional interpersonal skills to engage stakeholders across multiple sectors. The successful candidate will chair service councils, ensuring robust service delivery while fostering team development. Flexible working arrangements are offered, with opportunities for growth and a competitive benefits ...

FTTP, leased lines), track supplier tickets, and chase updates including civil works. Liaise with engineering, support and accounts teams to ensure smooth installations and service transitions. Ensure customers are fully set up prior to installation, including adding numbers to platforms and confirming service readiness. Provide customers with regular … platforms. Ability to work in a fast-paced telecom/operations environment. Preferred Experience: Operations: 2 years (required) Experience working in operations, administrative, or service-delivery role (industry experience is beneficial but not essential — full training will be provided). Basic understanding of service-related processes such ...

shape and support our evolving infrastructure, contributing directly to the success of our growing national network. This role offers an opportunity to support IT service delivery on-site, predominantly from our Worthing office, working closely with central teams to ensure robust infrastructure, seamless onboarding, and exceptional user support.You … play a pivotal role in the team in delivery of the on-site IT operations with support from the IT Director, working in tandem with Sumer’s central IT team to create a seamless, secure, and productive technology environment for our teams. Key Responsibilities Deliver second line troubleshooting ...

user centred capabilities • A track record as a product professional within a consulting environment • Experience delivering user-centered digital services • Experience with government digital service delivery (Ideal) • Lead and support a team of product specialists • Use evidence and insight to drive decisions and keep users at the centre … Bridge the gap between stakeholders and the delivery team • Work confidently across Agile delivery methods (Scrum, Kanban) What’s in it for you? · £55,000 to £70,000 · Up to 25 days holidays per annum alongside UK public holidays · Health and Wellbeing Assurance · Pension Scheme contributions · Flexible Benefit ...

Join the South s leading independent Fire & Security Systems company specialising in industrial and commercial sectors, delivering expert service and technical excellence. They are looking for a skilled, multi-disciplined Fire & Security Engineer to join our team. You ll install, service, and commission a wide range of systems … faults, carry out small works and alterations, support clients with professional advice. The role involves travel across Sussex, Hampshire, Surrey & Dorset. Key Responsibilities Install, service, and commission Fire, Intruder, CCTV, Access Control, and Emergency Lighting systems Interpret system designs and liaise with other building service providers Ensure compliance ...

responsible for designing, developing and implementing solutions using the MS Integration Services & MS Power Platform suite including but not limited to Logic Apps, Service Bus, Event Grid, APIM, Functions & Function Apps, SQL Server, Azure SQL, Dataverse, D365 modules, 3rd-party APIs, Azure Synapse, Fabric and Key Vault. You will … differing endpoints, technologies and data structures Provide expert guidance on Azure integration component implementation, configuration and customisation to meet business requirements. As part of Service Delivery, provide support to troubleshoot and resolve issues with data and application integrations and related environments. Collaborate with stakeholders at all levels ...

model with a minimum of two office days per week. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave … residents, communities, and frontline operations. Your insights and expertise will shape decision making, improve control maturity, and contribute to a safer, more resilient public service environment. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align withour behaviour: Strong experience ...

Cyber Security Consultant - Team Lead - North of England My client is a well-established and highly respected Managed Service Provider (MSP) seeking an experienced Cyber Security Team Leader to guide its growing security function. This role combines hands-on cloud security expertise with team leadership, customer engagement, and contributions … develop a multidisciplinary cyber security team. Oversee day-to-day operations, workload planning, and capability development. Promote a culture of growth, innovation, and exceptional service delivery. Provide expert, hands-on support across cloud environments such as Microsoft 365, Azure, and AWS. Drive security service delivery, including threat ...

team and a data governance lead. Enterprise Architecture is one of the core pillars of WaterAid’s IT & Technology planning, along with Global IT Service & Delivery, Global Cybersecurity & Global IT Portfolio & Strategic Engagement. About the role The Head of Enterprise Architecture provides strategic leadership for enterprise, data … maturity. In this role, you will: Enterprise Architecture Strategy and Governance: Define, implement and develop WaterAid’s enterprise architecture strategy and embed governance across delivery lifecycles. Data Architecture and Data Engineering Leadership: Oversee WaterAid UK’s data architecture and lead the Data Engineering function, ensuring scalable, secure data platforms ...

role* *All applicants must have the right to work in the UK and a full UK driving licence* Overview A leading Microsoft-focused Managed Service Provider based in Hertfordshire is seeking a Senior Account Manager to take ownership of an established customer portfolio. This is not a new business … base. The Senior AM will also act as a mentor to two junior Account Managers, providing guidance, support, and technical oversight to ensure outstanding service delivery across the team. Key Responsibilities Account Ownership & Customer Success Manage and develop long-standing customer relationships within an established portfolio. Conduct technical ...