276 to 300 of 467 Permanent Service Delivery Jobs

Analytics, you'll lead and serve customer engagements to bring SAP's transformative frameworks for Business data to life. Reporting to the Head of Delivery for Data & Analytics (Premium Engagements) in NA, EMEA & MEE, your role will focus on thought leadership, fostering collaboration, and achieving customer success. Key responsibilities … existing reporting and planning systems and integrate Business AI with the needed high-quality data Support in presales activities and take on responsibility for service delivery, program and project responsibility. Deepen and expand customer relationships through competent consulting and solution-oriented approaches in close collaboration with ...

fantastic opportunity to step into a key role where you will oversee a team of skilled IT support engineers, ensuring the highest level of service delivery to a client base. Key Responsibilties: Lead and mentor a team of IT support engineers, providing guidance and technical expertise. Ensure timely … resolution of technical issues related to desktops, laptops, mobile devices, and peripherals. Oversee IT service desk operations, managing ticket queues and ensuring SLAs are met. Troubleshoot and resolve network-related issues, including TCP/IP, DHCP, DNS, and VPN configurations. Manage user accounts and permissions using Active Directory. Perform ...

perfect opportunity for you. About the Role As an Administrator , you’ll work across several areas of the business, including account management, service delivery, purchasing, and general operations. Over time, you’ll also gain exposure to marketing activities and key IT service offerings. This is a great … clearly. Support managers with client communications, updates, and reporting. Purchasing & Supplier Coordination Process hardware and software orders. Liaise with suppliers for pricing, availability, and delivery information. Track stock levels and ensure timely fulfilment of orders. Marketing Support (as you develop) Assist with social media content, email campaigns, and website ...

part of a collaborative development team, you will design, build, and deploy new features and system enhancements that directly improve operational efficiency and service delivery across the organisation. You’ll work closely with frontline teams to understand real-world, day-to-day requirements, translating user needs into intuitive … Assurance* A range of health, wellbeing, and financial support benefits, including money back on health expenses, Employee Assistance Programme, Flu Jab voucher, Virtual GP service, and driving lessons* for you and your family. Additional perks such as a pension advisory service, family-friendly policies, season ticket loan*, cycle ...

part of a team of Major Incident Managers taking ownership of all major incidents and acting as the conduit of information flow between Service Delivery Managers and Recovery . In addition the Major Incident Manager will be responsible for ensuring the timely progression and resolution of all high … severity major incidents in line with the agreed Major Incident Management Process and assist with developing and implementing process and service improvements across the team. Experience needed: Essential: Must have previous experience as a Major Incident Manager Previous experience in high-priority incident management in a multi-client ...

that is in-demand and thought provoking. Lead the day-to-day activity of the team ensuring frequent and impactful content production and client service delivery, coaching and developing them to become expert analysts and managing performance against individual goals. Conduct your own leading-edge research and client … need to find smart ways to leverage content, horizontal themes and intellectual property across Celent and Global Data. Work with business development and client service teams to identify further opportunities for growth and achieve higher levels of existing client satisfaction. Ensure the integrity and quality of the team ...

maintain a robust, high-value pipeline of opportunities aligned with regional and group business plans. Build long-term, senior-level customer relationships, ensuring high service standards, managing performance, and resolving non-conformances effectively. Take ownership of margin management, pricing strategy, and commercial negotiations to maximise profitability and secure continuity … review, financial modelling, risk assessment, and governance compliance. Monitor and analyse market trends, competitor activity, and regulatory developments to shape sales strategy and future service offerings. Act as a senior commercial interface between customers, operations, and internal stakeholders, ensuring projects are delivered safely, compliantly, and profitably. Champion a safety ...

sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our 'Purple Army' and become part of a team driven … will act as a key point of contact on our helpdesk for comms-related queries, resolving issues efficiently, escalating where appropriate, and ensuring outstanding service delivery for both our internal teams and partner environments. Responsibilities: Provide 2nd and 3rd line remote support for VoIP, broadband, hosted PBX systems ...

refreshed digital strategy, a live transformation agenda and the freedom to innovate, this is a rare opportunity to shape the next era of public service delivery at Southwark Council. Why this role stands out: Create, don’t inherit: A genuine greenfield moment with insourcing new technologies, integrated platform … organisational capability. Support the transition from our current shared infrastructure arrangements to a fully internally led model, ensuring our systems support, not constrain, service excellence. Champion digital inclusion and digital skills, ensuring no resident or colleague is left behind as services evolve. Refresh and steer a Microsoft led digital ...

experience in DBT (Design Build Tool) . You will drive end-to-end analysis and process optimisation across fixed network design, build, and delivery workflows. Key Responsibilities: Gather and translate business requirements into actionable functional specifications. Analyse fibre/copper network design processes and validate data models. Ensure seamless … lifecycles. Hands-on experience with DBT and Fixed OSS environments. Proven ability to deliver scalable OSS solutions that enhance operational efficiency, design accuracy, and service delivery timelines. Education & Certifications: Relevant degree in a technical or business discipline preferred. Certifications related to telecom or OSS are advantageous. Additional Information ...

business to recruit an experienced and forward-thinking IT Manager. This is a key leadership role, responsible for overseeing all aspects of IT operations, service delivery, and technical projects across multiple sites. You'll lead a small in-house team, manage third-party providers, and work closely with … point of contact between local teams and group-level IT stakeholders Support in-house software development and internal tooling improvements Drive automation and service innovation using AI and modern collaboration tools Manage IT budgets, procurement, licensing, and supplier relationships Maintain strong security standards, disaster recovery planning and compliance Build ...

support for our software solutions. You ll work with a range of stakeholders HR/Payroll managers, Finance, IT professionals to resolve issues, improve service delivery, and enhance the customer experience. We will provide full product training, supported by your team, but you ll need to be tech … Prior experience in a Payroll processing, advisory or customer support role with demonstrable knowledge of Payroll legislation and best practice Proven experience in customer service or customer support role Proficient with Payroll & case management software as well as the Microsoft suite of products Experience with SLAs, KPIs, and customer ...

support for our software solutions. You’ll work with a range of stakeholders—HR/Payroll managers, Finance, IT professionals—to resolve issues, improve service delivery, and enhance the customer experience. We will provide full product training, supported by your team, but you’ll need to be tech … Prior experience in a Payroll processing, advisory or customer support role with demonstrable knowledge of Payroll legislation and best practice Proven experience in customer service or customer support role Proficient with Payroll & case management software as well as the Microsoft suite of products Experience with SLAs, KPIs, and customer ...

infrastructure, engineering, and construction projects. Operating from 26 strategic locations in 4 continents, we provide responsive, high quality, multi-disciplinary services to support the delivery of complex and challenging projects, globally. We continuously strive to improve how we deliver services to our clients and feel incredibly proud … world. The Opportunity We are seeking an experienced Project Controls Lead to join our growing Data Centre division, playing a pivotal role in both delivery excellence and client partnership. This is a senior, client-facing position for an individual who combines strong technical project controls expertise with the ability ...

want to continue to provide best-in-class experiences for pets and pet parents. Our Technology team has 6 different departments: Information Security, Service Delivery, Business Enabling Systems, eCommerce & Marketing Technology, Data and Stores, Services & Supply Chain. Whether it's online or in our stores, the work that … available, scalable, and optimized for performance under large traffic and transaction volumes. Partner with Product, Engineering, Security, and Data teams to align architecture with delivery priorities. Implement and maintain enterprise-grade security measures to protect sensitive customer and business data. Directly manage and mentor a team of Solution Architects ...

/7/365 data centre. In this pivotal role, you will lead a large, skilled engineering team, driving operational efficiency and service delivery within a critical banking facility. Your expertise will be key in maintaining the reliability and availability of high-voltage systems, critical engineering infrastructure … responsibilities will include:- Leadership & Team Development : Lead a talented engineering team, driving performance, delivering training, and planning for future succession. Inspire high levels of service excellence and foster a collaborative environment. Operational Excellence : Oversee 24/7 operational management of the data centre, ensuring continuous availability and compliance with ...

security protocols are in place, including network security measures such as firewalls, VPNs - Develop and implement IT policies aligned with ITIL standards to optimise service delivery and operational efficiency. - Analyse system performance metrics to identify areas for improvement; prepare reports for senior management - Work proactively to minimise downtime ...

resilience programme Test and evaluate BCP and security plans, ensuring updates are made based on lessons learned Quality, Compliance & Documentation Provide support for customer service delivery requirements relating to Quality Assist with audit preparation, support, and follow-up actions Maintain GDPR processes and compliance documentation in support ...

established organisation with a nationwide network, offering structured support services across their offices. They provide a collaborative working environment with a clear focus on service delivery and continuous improvement. Infrastructure Support Analyst Benefits Salary of £30,000 to £35,000 plus 25 days holiday plus bank holidays, Private ...

Industry Insight: Maintain a strong awareness of the IT industry, competitor offerings, and emerging trends to inform strategy. Internal Collaboration: Work closely with technical, service delivery, and leadership teams to ensure solutions are commercially sound and operationally deliverable. Pipeline Management & Reporting: Maintain accurate CRM records, manage sales forecasts ...

CNCF) and partner technologies. • Collaborate on technical projects with global partners, including Google, Microsoft, AWS, IBM, Red Hat, Intel, Cisco, and Dell/VMware. Service Delivery & Innovation • Develop GenAI solutions from ideation to MVP, ensuring high performance and reliability within cloud[1]native frameworks. • Optimize AI and cloud ...

ensure resilience, data protection and operational continuity. Work closely with third-party providers, raising/tracking tickets, managing performance and ensuring high-quality service delivery. Benefits: The opportunity to own internal IT in a modern, growing organisation Exposure to cloud, security and infrastructure work beyond typical support roles ...

other events. Essential Skills & Experience: Experienced Senior Technical Pre-Sales Engineer or Solutions Architect. Previous experience in an MSP with understanding of managed services delivery challenges. Broad technical knowledge across IT infrastructure, networking, security, cloud, and enterprise systems. Strong customer-facing experience in pre-sales, consultancy, or technical delivery. ...

problems. Expertise in statistical modelling, predictive analytics, clustering, classification, and regression techniques. Strong background in data mining, pattern recognition, and anomaly detection to improve service delivery. Proficient in Python, R, or other relevant programming languages used for data science. Strong skills in SQL and experience working with large databases ...

forward-thinking Product Manager (Artificial Intelligence) to join a growing Business Systems function and play a key role in shaping how AI transforms workflows, service delivery, and operational efficiency across the organisation. This is an exciting opportunity to drive the design, delivery and optimisation of AI-powered … Product Owner to shape and prioritise the product roadmap and maintain a structured backlog. Support the full product lifecycle - from concept to iterative delivery, testing, optimisation and adoption. Facilitate workshops, interviews and sessions with business users, operational teams and technical specialists. Act as Scrum Master for the Agile Squad ...