276 to 300 of 650 Permanent Service Delivery Jobs

role in supporting and enhancing our enterprise procurement systems. This role will lead the Digital Corporate Applications Procurement team, overseeing the support, maintenance and delivery of procurement systems across the ERP estate. You will ensure that procurement applications are reliable, fully integrated and aligned to business needs while supporting … ongoing transformation initiatives. The role will initially focus on project delivery, leading the development, configuration and rollout of Coupa, before transitioning into a business-as-usual (BAU) leadership role responsible for the ongoing management and optimisation of the platform. Coupa will be a core corporate system for the organisation ...

role in supporting and enhancing our enterprise procurement systems. This role will lead the Digital Corporate Applications Procurement team, overseeing the support, maintenance and delivery of procurement systems across the ERP estate. You will ensure that procurement applications are reliable, fully integrated and aligned to business needs while supporting … ongoing transformation initiatives. The role will initially focus on project delivery, leading the development, configuration and rollout of Coupa, before transitioning into a business-as-usual (BAU) leadership role responsible for the ongoing management and optimisation of the platform. Coupa will be a core corporate system for the organisation ...

evolving to meet changing business needs. This role combines technical expertise, operational leadership, process optimisation, stakeholder engagement, and strategic planning. You will lead continual service improvement initiatives, optimise business processes, and ensure the ERP platform delivers measurable business value. The role offers a hybrid working arrangement with regular onsite … presence required in Essex. Key Responsibilities ERP Support & Operational Service Delivery Own the operational performance, stability, and support model for the Infor M3 ERP platform Lead and oversee 1st, 2nd, and 3rd line ERP support activities Drive root cause analysis and permanent resolution of recurring issues Monitor system ...

Team Lead to join their team. This is a fantastic opportunity for an experienced project professional to lead a busy PMO, oversee the delivery of engineering projects, and drive best practice in project governance, reporting, and resource management. As PMO Team Lead, you’ll manage and mentor a team … project managers and coordinators while working closely with the Director of Service Delivery to ensure successful outcomes across multiple projects. This role is key to maintaining high-quality delivery standards and supporting continuous improvement across the organization. What you’ll be doing: Leading and developing ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: West Yorkshire/Hybrid Working (2 days in the office a week Bradford … category for Information Technology & Operational Technology (IT&OT) teams at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire ...

Business Development Manager - Food Service Cumbria Salary: Up to 45,000 + Bonus + Company Benefits Are you a driven, commercially focused sales professional with a passion for food service? Do you thrive on winning new business and building strong, lasting customer relationships? If so, we want … hear from you. I currently have an exciting opportunity for an experienced Business Development Manager to join an award winning food service distributor working across Cumbria. The Role This is a predominantly new business role identifying, targeting and securing new food service customers across the region. Alongside winning ...

hire an IT Operations Manager to support and develop their IT function.This is a predominantly hands-on role with a strong focus on technical delivery across a Microsoft environment, alongside some team leadership responsibilities. You’ll play a key role in ensuring the performance, security, and reliability … Microsoft-focused environment Manage Change and Incident Management processes to minimise disruption Own the patching process across servers, endpoints, cloud, and network environments Oversee Service Desk operations and ensure strong end-user support Work closely with third-party vendors and technology partners Drive continuous improvement across IT processes ...

Business Development Manager - Food Service Plymouth Salary: Up to 45,000 + Bonus + Company Benefits Are you a driven, commercially focused sales professional with a passion for food service? Do you thrive on winning new business and building strong, lasting customer relationships? If so, we want … hear from you. I currently have an exciting opportunity for an experienced Business Development Manager to join an award winning food service distributor working across South West England. The Role This is a predominantly new business role identifying, targeting and securing new food service customers across the region. ...

interface between business and IT, driving and optimizing the end-to-end demand management process. You ensure alignment with ITIL standards while maintaining high service quality and transparency. By defining and monitoring KPIs, you continuously improve process performance and efficiency. You collaborate closely with business stakeholders, Centers of Excellence … requirement engineers to ensure high-quality requirements gathering and timely delivery of IT solutions that meet business needs. Own and drive the end-to-end Demand Management process, ensuring strategic alignment between business priorities and IT delivery to maximize business value Establish and steer KPI frameworks to proactively ...

This is not business-as-usual IT leadership. The CIO will be accountable for shaping and executing a transformation programme that may include: Uplifting service resilience and operational maturity across a critical on-prem estate Driving security hardening and control compliance (including network security and privileged access) Modernising legacy … platforms/tooling while maintaining continuous availability Establishing stronger governance, reporting, and delivery cadence across teams and suppliers Enabling the organisation to operate faster, safer, and with clearer accountability Key Responsibilities Lead the end-to-end technology strategy and transformation roadmap , aligned to mission outcomes and security constraints. Take ...

remote engineer for a substantial corporate user base Being instrumental in the creation of strong and effective relationships with business users to ensure that service delivery meets their expectations Attending Service Management meetings to represent and resolve operational escalations and priorities for both locally to the site … Develop trends by monitoring and analysing Incidents, Problems and Requests Working cross-organisation with other IT analysts and engineers to provide prompt and efficient service To accurately record incidents using the relevant logging systems in a timely manner in accordance with agreed SLAs Escalate issues as appropriate in accordance ...

technical leadership, and ensure proactive management of client environments. This role combines advanced technical expertise with strong leadership and communication skills to deliver seamless service and long-term value. Key Responsibilities Act as primary contact and trusted advisor for key Managed Services clients. Lead resolution of complex, multi-system … mission-critical issues. Proactively manage support contracts, anticipating client peak periods, change governance and escalations. Work with Service Delivery Management to pro-actively work internally and with Client to provide world class Service. Perform advanced monitoring, maintenance, and health checks; identify and manage risks within the managed service ...

required. Working closely with colleagues within the IT department and with third party suppliers to make the best use of available resources and optimise service delivery ensuring two-way communication and understanding of technical issues. The SBU works within an ITIL service management framework. The Candidate … work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits. HR Benefits Brochure. Inclusion Public Services Delivery Scotland is a national organisation and, as an anchor institution, it is our ambition to be a diverse and inclusive organisation where everyone feels welcome. ...

Information Officer will lead the organisation’s digital and change modernisation, using emerging technologies to enhance employee experience, drive efficiency, and support high-quality service delivery in line with an evolving target operating model. The role holder will lead and direct the combined Information Services and Portfolio Delivery … influential. It will invest in building sustainable relationships with external stakeholders and partners, while improving overall effectiveness by leading on the development and delivery of major digital modernisation. Key Responsibilities Provide strategic leadership for digital, data, and technology, setting the direction for a secure, innovative, and cost-effective technology ...

market trends, and competitive landscape, with a focus on the Belgium market. Collaboration: Work closely with internal client teams (e.g., sales execs, solution architects, delivery teams) to ensure successful customer onboarding and service delivery. Accurate Forecasting: Maintain accurate sales forecasts and provide regular updates on pipeline and deal … market trends, and competitive landscape, with a focus on the Belgium market. Collaboration: Work closely with internal client teams (e.g., sales execs, solution architects, delivery teams) to ensure successful customer onboarding and service delivery. Accurate Forecasting: Maintain accurate sales forecasts and provide regular updates on pipeline and deal ...

value from their technology and managed services. This role is ideal for someone who started their career in hands-on IT support, technical support, service desk, or infrastructure engineering and has naturally progressed into a more customer-facing position. You'll combine strong technical understanding with relationship management skills … acting as the bridge between technical delivery teams and customer stakeholders. As a Technical Customer Success Manager, you will proactively support customers through technical guidance, strategic planning, service improvement and ongoing relationship management. You'll help customers understand their environments, reduce risk, improve performance and ensure they receive ...

Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 - £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible … performance indicators, producing customer reports, and serving as an escalation point for both internal and external stakeholders. In addition, you will analyse service metrics contributing to the problem management process to identify trends, anomalies, and opportunities for service improvement. Duties include: Support the team to meet and achieve ...

approx. 2-3x per week & on call rota We're looking for an experienced senior IT leader to be responsible for ensuring the delivery of secure, resilient, and high-performing technology services that support critical organisational operations. You will act as the technical authority, shaping architecture, standards … distance to the Hampshire region and already hold full UK right to work. Skills and experience required: Proven experience in an ICT support and delivery environment. Strong understanding of IT governance, change management, and service delivery frameworks e.g. ITILv4 Understanding of system integration principles and software testing ...

imperfect environments, brings structure to ambiguity, and builds high-performing teams and scalable systems. We are a scaling payroll technology business operating across technology, service, and compliance. Our platform is strong, our market is growing, and our ambition is clear. Now we need a senior leader to take ownership … c.35 people) and oversee a multi-million-pound revenue stream. The business has solid foundations but requires sharper execution, stronger systems, and consistently high service standards to unlock its full potential. Your mandate: fix, build, scale. Within 12 months: stabilise operations, embed accountability, and significantly improve delivery consistency ...

sector clients across the KPMG Islands Group. You will work closely with managers and senior leaders to implement strategies that modernize government operations, improve service delivery, and enhance efficiency. This role involves project coordination, stakeholder engagement, risk compliance, and supporting team development. Key Responsibilities Digital Transformation Support: Assist ...

compliance activities aligned to standards such as ISO27001, GDPR, and NCSC guidance Work collaboratively across infrastructure, cloud, networking, and cyber teams to improve service delivery and operational resilience Stay up to date with emerging cyber threats, technologies, and security best practice Contribute to continual improvement initiatives across ...

compliance activities aligned to standards such as ISO27001, GDPR, and NCSC guidance Work collaboratively across infrastructure, cloud, networking, and cyber teams to improve service delivery and operational resilience Stay up to date with emerging cyber threats, technologies, and security best practice Contribute to continual improvement initiatives across ...

looking for a well-rounded IT Engineer who can take ownership of both day-to-day support and full project delivery. This role combines service desk responsibilities with end-to-end project management, including customer onboarding, migrations, and solution design. You will play a key role within … team, contributing across all areas of service delivery while also helping shape the direction of our IT services offering. Key Responsibilities Work as part of the IT team to manage and resolve support tickets across customer environments Provide remote support to customers from the office and attend site ...

well as some weekend work. This role is a 35 hour working week. Purpose of this role To deliver outstanding service and support across our broadband, billing, and technical services. This includes a wide range of customer enquiries including account, product, billing, and basic technical diagnostics. Your key responsibilities … queries promptly, providing solutions where possible and in a timely manner. Keeping customers updated at timely intervals where follow ups are required or making service engineer appointments. Communicating with customers via a variety of channels, including phone, email, online chat and via written letter in an appropriate, professional manner. ...

transformation initiatives Engage and influence senior stakeholders (e.g., Finance Leadership Team, Functional Leads) to ensure alignment and buy-in Align GBS/BPO service delivery with strategic business priorities and transformation objectives Handle program escalations, ensuring effective resolution within agreed timelines Drive clear and consistent communication across internal … teams, external partners, and vendors Ensure delivery excellence while maintaining focus on continuous improvement and value realisation About you: Proven experience in program and project management, delivering complex, cross-functional initiatives Deep understanding of GBS/shared services and BPO operating models Strong vendor management capabilities with solid commercial ...