276 to 300 of 816 Permanent Service Delivery Jobs

Customer Service Executive Locating: Reading, Berkshire Hybrid (2 days in the office) up to £27,000 (depending on experience) Our client is a leader in their industry and operate on a global scale; they are looking to recruit a team member to join their Helpdesk team. The main purpose … queries and ensure they are assigned to the relevant teams and departments. This is wonderful opportunity for a career driven individual with customer service experience seeking a role that offers training, development and fantastic company benefits. Key duties include: Responding to customer requests Managing incidents by logging, updating ...

through walk-ups, email tickets, Teams messages, and calls Maintaining hardware and software asset inventory, ensuring everything is up to date Offering excellent customer service, translating technical jargon into easy-to-understand terms Key Responsibilities : Primarily End user support - AD, AAD, Office 365, Teams, Exchange, Intune, autopilot, incident management … request fulfilment, purchasing, logistics, starters/leavers process (New hire induction) end user hardware support, AV support Systems/Service support - Azure AD, Office 365 IT Service Management - Ticket handling, worklogs, populating solution KB in ITSM, prioritisation, customer focused, good English language skills (verbal, written) Floorwalking and interact ...

Service Engineer - London/Home Counties Our client requires a BMS Service Engineer to support their service delivery function, the experienced engineer will be proficient with any BMS Controls systems within commercial premises such as blue chip buildings, Government centres, Banks etc. They are looking … Service Engineer who is experienced with writing or modifying software however there will be manufacturer training available . In addition to the software skills our client would like the successful BMS Service Engineer to be competent with graphics, there would be an element of training on this particular ...

administration activities Use cases preparation and implementation, connector deployment, maintenance & health checks Responsible for operational activities, Technology escalation support, Security Solution assessment, existing Service maturing and Build activities assist Analyse potential infrastructure security incidents to determine if incident qualifies as a legitimate security breach Establishing and governing the security … incident response processes, investigations and security operational processes Maintenance and enhancement of formal service catalogue, service descriptions, targets and performance against these Ensure security services, tools and platforms are adequately maintained Monitoring of and reporting on the effectiveness of our security enforcing technologies. Identification and ongoing monitoring ...

governing IT security policies, standards, and compliance frameworks across the organisation. This role ensures that security controls are embedded into IT architecture and delivery, while maintaining alignment with regulatory requirements and organisational risk appetite. Operating as part of a central (horizontal) IT Security function, this role works closely with … Architecture, Delivery, and Service teams; providing oversight, assurance, and governance rather than hands-on operational security execution. This role is governance-led rather than operational, focusing on defining what good looks like and ensuring it is consistently applied. The Cyber Security Risk & Assurance Lead provides oversight and assurance ...

Project Manager Manchester | Hybrid Working A growing organisation is looking to appoint a Project Manager to support the delivery of a broad and varied portfolio of technology and business change initiatives across the wider business. This role requires a genuinely well rounded Project Manager (Tech & Business Change) with experience … operating across multiple areas of technology and transformation, rather than someone focused purely on a single technical discipline or isolated delivery environment. The successful individual will work across a wide range of initiatives including CRM and business application projects, infrastructure and end user technology upgrades, operational systems improvements, integrations ...

summary This role leads user support services, issue management, and BAU project delivery fordigital clinical and non-clinical systems across WVT, ensuring safe, effective and efficientsystem use to support high-quality patient care. The post holder manages the user supportteam, rotas (including out-of-hours/on-call provision … projects, and supports change management and ongoing development of keyTrust digital systems. The role includes complex and sensitive information relating to clinical systems, operationaldelivery, service change and project management to a wide range of stakeholders, requiring interpretation, tact, negotiation and diplomacy where there may be operational, organisational or patient ...

administration activities Use cases preparation and implementation, connector deployment, maintenance & health checks Responsible for operational activities, Technology escalation support, Security Solution assessment, existing Service maturing and Build activities assist Analyse potential infrastructure security incidents to determine if incident qualifies as a legitimate security breach Establishing and governing the security … incident response processes, investigations and security operational processes Maintenance and enhancement of formal service catalogue, service descriptions, targets and performance against these Ensure security services, tools and platforms are adequately maintained Monitoring of and reporting on the effectiveness of our security enforcing technologies. Identification and ongoing monitoring ...

administration activities Use cases preparation and implementation, connector deployment, maintenance & health checks Responsible for operational activities, Technology escalation support, Security Solution assessment, existing Service maturing and Build activities assist Analyse potential infrastructure security incidents to determine if incident qualifies as a legitimate security breach Establishing and governing the security … incident response processes, investigations and security operational processes Maintenance and enhancement of formal service catalogue, service descriptions, targets and performance against these Ensure security services, tools and platforms are adequately maintained Monitoring of and reporting on the effectiveness of our security enforcing technologies. Identification and ongoing monitoring ...

monitor, and inspect a wide range of integrated building protection systems, including access control, video camera surveillance, fire alarms, and burglar alarms. We prioritize service after the sale because we want to ensure our security solutions exceed our customer's expectations, not just for today, but for years … tools and software to analyze system performance and identify areas for improvement. Provide on-site technical assistance to customers, demonstrating professionalism and expertise. Customer Service Excellence: Serve as a technical expert and trusted advisor to customers, providing clear explanations and solutions to their concerns. Maintain a professional and courteous ...

monitor, and inspect a wide range of integrated building protection systems, including access control, video camera surveillance, fire alarms, and burglar alarms. We prioritize service after the sale because we want to ensure our security solutions exceed our customer's expectations, not just for today, but for years … tools and software to analyze system performance and identify areas for improvement. Provide on-site technical assistance to customers, demonstrating professionalism and expertise. Customer Service Excellence: Serve as a technical expert and trusted advisor to customers, providing clear explanations and solutions to their concerns. Maintain a professional and courteous ...

monitor, and inspect a wide range of integrated building protection systems, including access control, video camera surveillance, fire alarms, and burglar alarms. We prioritize service after the sale because we want to ensure our security solutions exceed our customer's expectations, not just for today, but for years … tools and software to analyze system performance and identify areas for improvement. Provide on-site technical assistance to customers, demonstrating professionalism and expertise. Customer Service Excellence: Serve as a technical expert and trusted advisor to customers, providing clear explanations and solutions to their concerns. Maintain a professional and courteous ...

with regular onsite meetings in Chandlers Ford Salary: Circa £75k + Discretionary Bonus Scheme Are you a people-focused engineering leader who enjoys driving delivery, shaping technical direction and helping teams do their best work? Do you bring a strong understanding of the software development lifecycle … standards, tools and ways of working used by your team. You'll also work closely with stakeholders across the business, including areas such as Service Delivery and Platforms, helping to keep communication clear and delivery aligned. Alongside delivery, you'll manage resources, oversee quality, reduce risk ...

Contract Manager An excellent opportunity for an experienced contract and supplier management professional to manage ICT suppliers, commercial performance, service delivery, risk and continuous improvement within a major transformation environment. If youve also worked in the following roles, wed also like to hear from you: Supplier Relationship Manager … commercial management experience. As a Contract Manager you will manage a portfolio of ICT suppliers and contracts, ensuring value for money, quality services and delivery against KPIs, SLAs and contractual commitments. The Contract Manager will build strategic supplier partnerships, resolve issues, manage risk and support business and transformation objectives ...

Contract Manager An excellent opportunity for an experienced contract and supplier management professional to manage ICT suppliers, commercial performance, service delivery, risk and continuous improvement within a major transformation environment. If youve also worked in the following roles, wed also like to hear from you: Supplier Relationship Manager … commercial management experience. As a Contract Manager you will manage a portfolio of ICT suppliers and contracts, ensuring value for money, quality services and delivery against KPIs, SLAs and contractual commitments. The Contract Manager will build strategic supplier partnerships, resolve issues, manage risk and support business and transformation objectives ...

experience supporting or engineering core services including Azure, Entra ID (Azure AD), Conditional Access, and on-prem Active Directory (DNS, DHCP, GPO). Live service change and support Experience delivering and supporting technical change in a live service environment, including impact assessment, implementation, and post-change validation, alongside … incident & problem management related activities. Enterprise service delivery experience working in a large, multi-supplier or multi-team environment, understanding dependencies, governance, and shared accountability. Desktop and application management Experience with software deployment and desktop management in an enterprise setting, including troubleshooting and lifecycle management. You and your ...

Ready to make your mark? Join us and be part of something bigger. MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS: As a Service Design Lead (Manager) at Kainos, you will be responsible for delivering end-to-end, efficient, and consistent service experiences. You will … advocate for needs-based design, design research, design thinking and service design, and are passionate about guiding others in these principles. You ll manage, coach and develop a small number of staff, with a focus on managing employee performance and assisting in their career development. You will be part ...

Solutions Engineer position within a growing communications and technology organisation, leading solution design, innovation and technical strategy across a broad portfolio of telecoms and service offerings. The company is an established engineering-led business specialising in telecommunications, infrastructure and managed service solutions. With continued growth, they are seeking … Principal Solutions Engineer to act as the senior technical authority across the business, supporting customer engagements, service development and the delivery of commercially successful solutions. In this role, you will lead end-to-end solution design activities, working closely with engineering, sales, operations and delivery teams ...

cutting‐edge technologies. Skills, Knowledge and Expertise It is essential that you have the following experience: Experience of complex ICT systems in a technical delivery or consulting capacity; A good understanding of enterprise information and communications technology; The ability to present and justify conclusions to project teams and business … ISO27001; Security, technical and enterprise architecture methods such as TOGAF and SABSA; Technical risk assessments; Enterprise security packages; Software development and delivery; ICT service delivery, including ITIL. Additional Requirements Must be eligible and willing to obtain UK Government Security Clearance. Key Attributes for Success Ability to engage ...

cutting-edge technologies. Skills, Knowledge and Expertise It is essential that you have the following experience: Experience of complex ICT systems in a technical delivery or consulting capacity; A good understanding of enterprise information and communications technology; The ability to present and justify conclusions to project teams and business … ISO27001; Security, technical and enterprise architecture methods such as TOGAF and SABSA; Technical risk assessments; Enterprise security packages; Software development and delivery; ICT service delivery, including ITIL. The fast-moving nature of the ICT environment, together with the need to resource multiple, ad-hoc assignments, also requires ...

cutting-edge technologies. Skills, Knowledge and Expertise It is essential that you have the following experience: Experience of complex ICT systems in a technical delivery or consulting capacity; A good understanding of enterprise information and communications technology; The ability to present and justify conclusions to project teams and business … ISO27001; Security, technical and enterprise architecture methods such as TOGAF and SABSA; Technical risk assessments; Enterprise security packages; Software development and delivery; ICT service delivery, including ITIL. The fast-moving nature of the ICT environment, together with the need to resource multiple, ad-hoc assignments, also requires ...

play a pivotal role in shaping its digital future. Reporting into the executive leadership team, the successful candidate will lead the development and delivery of a Federation-wide digital, data and technology strategy that supports educational excellence, operational efficiency and long‐term organisational growth. The Opportunity … strategic leader, you will define and deliver an ambitious digital road map, transforming how technology supports both educational delivery and business operations. You will work closely with senior executives, academy leaders and external partners to ensure technology, data and innovation are embedded at the heart of decision‐making ...

continuous improvement of Claranet’s Configuration Management Database (CMDB) supporting customers. The role ensures configuration data is complete, accurate, auditable, and aligned with service management, operational resilience, and regulatory requirements. The CMDB Analyst works across technical, service management, and governance teams to ensure the CMDB provides a trusted … source of truth for service delivery, incident management, change management, and regulatory assurance. Role Mission Claranet’s strategy is to build long-term, trusted relationships with customers by delivering secure, resilient, and well governed managed services. The CMDB Analyst underpins this mission by ensuring asset data is reliable ...

play a pivotal role in shaping its digital future. Reporting into the executive leadership team, the successful candidate will lead the development and delivery of a Federation-wide digital, data and technology strategy that supports educational excellence, operational efficiency and long-term organisational growth. The Director of Digital, Data … Federation. The Opportunity As a key strategic leader, you will define and deliver an ambitious digital roadmap, transforming how technology supports both educational delivery and business operations. You will work closely with senior executives, academy leaders and external partners to ensure technology, data and innovation are embedded ...

hours per week)Location: Stevenage OR London (Mediaworks)**Role Summary**The Associate Director of IT Infrastructure & Cyber Security is responsible for leading the design, delivery and continuous improvement of the organisation's IT Infrastructure and Cyber Security capabilities. The role provides both strategic direction and hands-on leadership across … enabling the organisation's operational and strategic priorities through effective technology leadership. The role also plays a key part in shaping future capability, improving service maturity and ensuring that infrastructure and security investments deliver measurable business value.**Key Responsibilities****Strategic Leadership*** Develop and implement the enterprise IT Infrastructure ...