326 to 350 of 998 Permanent Service Delivery Jobs

IT Lead

Location
Barrow-in-Furness, England, United Kingdom
experience The Opportunity We are currently recruiting on behalf of a leading organisation for an experienced IT Lead to take ownership of the delivery, performance and governance of a broad IT estate. This is a key role with responsibility spanning IT infrastructure, networks, telephony, end-user computing, Microsoft services … associated technologies . You will provide both strategic oversight and hands-on leadership, working closely with outsourced service providers and internal stakeholders to ensure the IT environment remains secure, resilient, compliant and fit for purpose. The successful candidate will combine strong technical knowledge with excellent commercial, vendor management ...

Service Delivery and Support Lead - Vice President

Location
Greater London, England, United Kingdom
Overview PJT Partners is seeking an experienced IT Service Manager to lead day‐to‐day IT support operations across our international offices, including London, continental Europe, the Middle East, and APAC. This hands‐on, technical lead role reports to the Global Support Head in New York and the Head … complex or high‐priority incidents across all international locations. Own day‐to‐day performance of the international support team, ensuring SLAs are met and service quality is consistently maintained across London, Europe, Middle East, and APAC. Act as the escalation point for P1/P2 incidents impacting international offices ...

Tech lead - SOC responder

Hiring Organisation
Colt Technology Services UK
Location
London, United Kingdom
Employment Type
Permanent, Work From Home
administration activities Use cases preparation and implementation, connector deployment, maintenance & health checks Responsible for operational activities, Technology escalation support, Security Solution assessment, existing Service maturing and Build activities assist Analyse potential infrastructure security incidents to determine if incident qualifies as a legitimate security breach Establishing and governing the security … incident response processes, investigations and security operational processes Maintenance and enhancement of formal service catalogue, service descriptions, targets and performance against these Ensure security services, tools and platforms are adequately maintained Monitoring of and reporting on the effectiveness of our security enforcing technologies. Identification and ongoing monitoring ...

Tech Lead - SOC Responder

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent, Work From Home
administration activities Use cases preparation and implementation, connector deployment, maintenance & health checks Responsible for operational activities, Technology escalation support, Security Solution assessment, existing Service maturing and Build activities assist Analyse potential infrastructure security incidents to determine if incident qualifies as a legitimate security breach Establishing and governing the security … incident response processes, investigations and security operational processes Maintenance and enhancement of formal service catalogue, service descriptions, targets and performance against these Ensure security services, tools and platforms are adequately maintained Monitoring of and reporting on the effectiveness of our security enforcing technologies. Identification and ongoing monitoring ...

Global Financial Systems & ERP Director (13 Month FTC

Location
Warwick, England, United Kingdom
What You'll Do Set direction for the Finance Systems Maintenance and ERP Security functions across the US, UK and NGED business, ensuring priorities, service models and delivery plans are aligned to Record to Report, Finance and enterprise technology objectives. Maintain accountability for the stability, availability, and effective … major programmes and projects, including role design, access readiness, system maintenance impacts, financial system process impact, testing support, cutover planning and exit criteria. Monitor delivery risks across finance systems workstreams, ensuring resource constraints, operational dependencies and conflicting priorities are surfaced early and managed with appropriate mitigation. Oversee change, release ...

Deputy Manager and Technical Lead

Hiring Organisation
Imperial College Healthcare NHS Trust
Location
London, W12 0HS, United Kingdom
Salary
£66274.00 to £73496.00
Deputy Laboratory Manager on a 12-month fixed-term maternity cover contract. This is a key leadership role within a specialist clinical laboratory service, providing technical expertise, operational management support, and professional leadership to the TDM team. The successful candidate will work closely with the Laboratory Manager to ensure … delivery of a high-quality, responsive and patient-focused service, supporting the monitoring of immunosuppressants, and other therapeutic drugs. The post holder will provide day-to-day technical leadership, lead service development initiatives and contribute to strategic planning to ensure the laboratory continues to meet accreditation standards ...

Youth Justice Service

Hiring Organisation
rated traders ltd
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£16.66 - £16.89 per hour
Purpose: Youth Justice Service 1. To provide an effective administrative and support service across all areas of the Youth Justice Service. Duties of the Post: Youth Justice Service To maintain personnel, financial and management information administrativesystems. To place orders for goods and equipment as authorised. To ensure … that inventories of equipment held by the Service are maintained. To maintain a range of different filing systems. To organise, attend and minute professional meetings, To maintain diaries and appointments systems, record of staff movements, arrange duty rotas To assist with the provision of a reception service, (i.e. ...

BMC Helix Solution Architect

Location
City Of London, England, United Kingdom
seeking an experienced BMC Helix Solution Architect to join a large-scale enterprise transformation programme. You'll play a key role in modernising IT service management by designing and implementing scalable, automated service management solutions that support critical business operations. Working within a complex enterprise environment … help deliver resilient, cloud-enabled service management capabilities, improve operational efficiency, and drive automation across infrastructure and business services. Key Responsibilities Design and architect BMC Helix solutions aligned to business and service management requirements. Lead the implementation and integration of BMC Helix ITSM, CMDB, Discovery, Digital Workplace ...

Principal - SMART Workplace

Location
Greater London, England, United Kingdom
effective operation, optimisation and enhancement of platforms supporting Headquarters and Resident Offices. Working closely with stakeholders across Corporate Services, Information Technology, Procurement and external service providers, the Principal leads the delivery of Smart Workplace initiatives, manages the performance of workplace technology solutions and provides specialist advice to support … technical guidance and development support to the Associate, Smart Workplace. Background The Sustainability & Smart Workplace function is responsible for the strategic development and operational delivery of Smart Workplace services across the EBRD's global real estate portfolio. Working across Corporate Services, Information Technology, Security, Health & Safety, Procurement, Engineering ...

IT Support Lead - Southampton

Hiring Organisation
Backbone Connect
Location
Southampton, Hampshire, South East, United Kingdom
Employment Type
Permanent
Salary
£70,000
Were looking for an IT Support Lead to own the delivery, quality and continuous improvement of a proactive managed IT support service. Youll lead first and second-line support, oversee Microsoft 365 endpoint management, build automation and runbooks, improve service reporting, and help scale the service from … second-line IT support, ensuring incidents are logged, triaged, escalated and resolved within agreed SLAs. Act as the single point of engagement at service boundaries, coordinating across network, hardware, software and vendor teams to drive issues through to resolution. Build, govern and improve automated remediation runbooks and quality gates ...

Security Operations Specialist

Location
Greater London, England, United Kingdom
administration activities Use cases preparation and implementation, connector deployment, maintenance & health checks Responsible for operational activities, Technology escalation support, Security Solution assessment, existing Service maturing and Build activities assist Analyse potential infrastructure security incidents to determine if incident qualifies as a legitimate security breach Establishing and governing the security … incident response processes, investigations and security operational processes Maintenance and enhancement of formal service catalogue, service descriptions, targets and performance against these Ensure security services, tools and platforms are adequately maintained Monitoring of and reporting on the effectiveness of our security enforcing technologies. Identification and ongoing monitoring ...

Head Of Infrastructure and Cloud - Internal Applicants Only

Location
Greater London, England, United Kingdom
been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service-led banking powered by modern technology. Job Purpose The Head of Infrastructure and Cloud is accountable for the strategy, engineering, reliability, and operation … platform-centric and cloud-native operating models. Lead the establishment of a platform engineering capability, delivering an internal developer platform (IDP) that enables self-service, automation, and standardisation for engineering and product teams. Own cloud and infrastructure architecture and governance, including workload placement, vendor strategy, technical debt reduction ...

Senior Cyber Security Consultant — Public Sector Impact

Location
Greater London, England, United Kingdom
cutting‐edge technologies. Skills, Knowledge and Expertise It is essential that you have the following experience: Experience of complex ICT systems in a technical delivery or consulting capacity; A good understanding of enterprise information and communications technology; The ability to present and justify conclusions to project teams and business … ISO27001; Security, technical and enterprise architecture methods such as TOGAF and SABSA; Technical risk assessments; Enterprise security packages; Software development and delivery; ICT service delivery, including ITIL. Additional Requirements Must be eligible and willing to obtain UK Government Security Clearance. Key Attributes for Success Ability to engage ...

ServiceNow Platform Owner

Hiring Organisation
Sopra Steria
Location
United Kingdom
Employment Type
Permanent
Salary
GBP Annual
outcomes, and ensuring that ServiceNow capabilities are aligned to both client objectives and the broader ServiceNow roadmap. Working closely with senior client stakeholders, architects, delivery teams, and operational leaders, you will play a critical role in maximising platform value, enabling innovation, and ensuring the successful operation of complex, multi … client priorities. Identify opportunities to extend platform adoption into new workflows, business functions, and use cases. Drive measurable value realisation through outcome-focused delivery, ROI tracking, and continual optimisation. Maintain alignment with the ServiceNow product roadmap and champion adoption of new capabilities where beneficial. Leadership & Stakeholder Management Provide leadership ...

Cloud Services Delivery Manager

Location
Greater London, England, United Kingdom
world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more. About the job The Cloud Services Delivery team is looking for a Cloud Services Delivery Manager to provide expertise in cloud industry best practices and stay up to date with … investment, while deepening your expertise across cutting-edge technologies and collaborating with some of the brightest minds in the industry As a Cloud Services Delivery Manager, you will: Champion and advocate for the customer experience (voice of the customer), provide real-time and on-demand management of assigned enterprise ...

Service Delivery Planner

Hiring Organisation
Clearline Recruitment Ltd
Location
Burgess Hill, West Sussex, United Kingdom
Employment Type
Full-Time
Salary
£15.00 - £22.55 per hour
Role: Service Demand Planning Associate Location: Burgess Hill (Hybrid - minimum 2 days per week in the office) Hours: Full-time, Monday - Friday Pay: £15 - £17 per hour PAYE basic, excluding holiday pay/£19.89 - £22.55 per hour UMB, including holiday pay Contract: 6 months An excellent opportunity has arisen … Service Demand Planning Associate to join one of our longstanding clients, a leading organisation based in Burgess Hill. This role is primarily focused on the day-to-day scheduling and coordination of service resources, with additional support across capacity planning, inventory management and longer-term demand planning. ...

Data Platform Engineer

Location
Newcastle upon Tyne, England, United Kingdom
data capability across EMEA and EMEAPAC, and is governed through Terraform, Azure DevOps and a standardised deployment framework. The role is hands-on and service-focused. It provides the operational foundation needed to keep the platform reliable, observable, governed and ready for controlled production use. Its emphasis … platform health, support processes, quality assurance, release readiness, incident response and continual service improvement. The successful candidate will work closely with Architecture, Information Security, Service Delivery, Infrastructure, suppliers and consuming business teams to ensure platform changes are deployed safely through established CI/CD processes, supported ...

TRANSPORT PLANNER

Hiring Organisation
Pertemps Heathrow
Location
Slough, Berkshire, United Kingdom
Employment Type
Full-Time
Salary
£16.83 per hour
transportation of perishable goods and healthcare products. The successful candidate will support the transport operation, ensuring effective route planning, fleet compliance and delivery performance. Key Responsibilities Briefing and debriefing drivers at the start and end of shifts Planning and optimising daily delivery and collection routes Allocating work … working time requirements Managing any operational issues, delays or route changes throughout the day Liaising with drivers, customers and internal teams to ensure smooth service delivery Monitoring delivery schedules and ensuring agreed time windows are achieved Managing exceptions and providing contingency planning where required Maintaining accurate transport ...

Technical Documentation Author/Service Architect ***Outside IR35***

Hiring Organisation
ConSol Partners
Location
Hampshire, UK
Employment Type
Full-time
Description We are seeking an experienced SC Cleared Technical Documentation Author/Service Architect for an outside IR35 contract to support the documentation and assurance of existing live services as they transition from MOD Digital & Data ownership. Working closely with technical SMEs and customer stakeholders, you will capture current … service architectures, technical configurations, and operational processes, producing documentation that meets MOD standards and is suitable for Technical Design Office (TDO) review and assurance activities. Key Responsibilities Produce MOD-compliant High Level Design (HLD) documents for existing live services, including Defence Gateway. Create supporting Low Level Design (LLD), operational ...

Locum Consultant Radiologist Specialist Interest in Breast imaging

Location
Kingston upon Thames, England, United Kingdom
urgent imaging, hot reporting, and clinical queries. Weekend on-call commitments will be on-site from 08:00 to 17:00, contributing to acute service provision and maintaining timely reporting for urgent and emergency cases. Overnight CT reporting (20:00-08:00) is currently outsourced via an external provider … ultrasound and other time-critical cases where radiologist input is required. Job description Job responsibilities Provide a high-quality, timely, and accurate diagnostic radiology service across general cross-sectional imaging (CT and MRI). Direct impact on patient flow and clinical decision-making, particularly in breast cancer services (significant ...

Operational Delivery Lead

Hiring Organisation
Sanderson Government and Defence
Location
Farnborough, Hampshire, South East, United Kingdom
Employment Type
Permanent
Salary
£55,000
Lead operational delivery on some of the UK's most critical defence programmes. A major Defence systems integrator is looking for an experienced Operations Delivery Lead to take ownership of end-to-end service delivery across critical MOD and defence programmes. This is a senior, customer … role sitting at the intersection of operational excellence, P&L accountability, and strategic stakeholder management. What you'll be doing Owning end-to-end delivery across assigned programmes, driving 100% SLA adherence on availability, response times and quality Managing operational P&L - forecasting, cost control and profitability against contract ...

Placement & Brokerage Officer

Location
Birkenhead, Merseyside, United Kingdom
arranging care packages for individuals with assessed needs, ensuring timely access to appropriate support from contracted providers. The team works in line with service agreements, care plans, and organisational standards, using case management systems to accurately record care arrangements and support care planning and service monitoring. This role … . Skilled in analysing, interpreting, and presenting statistical data effectively. Capable of working to tight timescales Collaborative team member to ensure a seamless service delivery across service areas whilst working on a rota In-depth and demonstrable knowledge of relevant work practices, processes, and procedures, with ...

Senior MCX Core Engineer

Location
Reading, England, United Kingdom
team? The role is located in the Samsung Networks Europe’s (SNE) team of Mission Critical Support Services. The team is empowering our delivery of Public Service solutions in Europe with our market leading portfolio of products ranging from Device Clients, RAN, Core and MCPTX Application Services. … Senior MCX Engineer sit across the Test and Delivery teams under the leadership of the Test and Service Delivery Manager and play a key role in SNEs mission as the team who lead the testing, performance and operational availabilty of our products, meeting customer expectations, contractual milestones ...

Service Support & Helpdesk Officer

Hiring Organisation
Reed
Location
Sheffield, South Yorkshire, United Kingdom
Employment Type
Full-Time
Salary
£13.69 per hour, Inc benefits
Service Support & Helpdesk Officer Job Type: Temporary, Full-time (Hybrid) Location: Sheffield, South Yorkshire, S1 2SH Duration: Until Mon 30/11/2026 Pay: £13.69 per hour PAYE Working Hours: 9am till 5pm Sheffield City Council are seeking a Service Support & Helpdesk Officer to provide crucial support … within their Property and Regeneration department. This role is integral to managing the Council’s extensive land and property assets and ensuring the delivery of property solutions that support service delivery, regeneration, and growth. Day-to-day of the role: Manage the Council’s operational ...

Customer Services Manager

Hiring Organisation
THE CHANNEL RECRUITER LTD
Location
Nottingham, Nottinghamshire, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £50,000 per annum
function. This is a hands-on leadership role with real operational ownership. You will be responsible for ensuring customers receive an excellent and consistent service while making sure the function achieves agreed service levels and protects the commercial interests of the business. You will take ownership … customer service operation, leading the team, managing performance and capacity, resolving escalations and improving how the department works. What you’ll be doing You will lead, coach and develop a Customer Services team of six to eight people, creating a culture of accountability, ownership and excellent customer service. ...