326 to 350 of 465 Permanent Service Delivery Jobs

Leader, to work for a leading provider of Facilities Management services, supporting critical operations. This is a hands-on leadership role, youll oversee daily service desk operations, act as a technical escalation point, and ensure high levels of customer satisfaction while driving continuous improvement. What You'll Do: Lead … coach, and develop a team of IT Support Analysts. Oversee daily IT service desk operations and monitor KPIs. Act as escalation point for complex incidents and major incidents. Analyse incident trends and support problem management. Maintain strong customer relationships and manage escalations professionally. Improve service desk processes, tools ...

relationships while also identifying and converting new business opportunities. You will play a key role in driving sustainable revenue growth and ensuring the successful delivery of IT and security solutions to clients. Key Responsibilities Account Management (Approx. 50%) Build and maintain strong, long-term relationships with enterprise and strategic … cross-sell opportunities across all products and services Manage pipeline forecasting, revenue performance, and account profitability Coordinate with internal teams to ensure seamless service delivery Lead contract negotiations, renewals, and commercial discussions Monitor account performance and report KPIs and client health metrics Act as the escalation point ...

remedial Working on motors, pumps, AHUs, FCUs, and three-phase power systems Maintaining accurate records and documentation Delivering a high standard of customer service on-site Collaborating with clients and colleagues to ensure excellent service delivery Requirements: Fully qualified in Electrical or Mechanical engineering (NVQ Level ...

professional services and technology-driven organisation, supporting a large internal user base across multiple offices. The company is known for its commitment to service excellence, operational reliability, and continuous improvement. You will be responsible for providing first-line technical support to end-users, acting as the initial point … resolving common technical issues efficiently. You will accurately log, track, and update support tickets within the ticketing system. Required Skills: Previous experience in service desk, or IT help desk environment. Strong troubleshooting skills across operating systems. Excellent verbal and written communication skills, with the ability to explain technical issues ...

Technical Account Manager – Enterprise SaaS 📍 Edinburgh preferred (London/Remote considered) 💰 £60k–£70k base 📈 Enterprise SaaS | Client Delivery | Technical Relationship Management A high-growth enterprise SaaS business is hiring a Technical Account Manager to support a portfolio of complex, high-value clients operating in regulated and high-stakes environments. … This role is ideal for someone who enjoys being the technical anchor for customers — combining product knowledge, service delivery, and relationship management to ensure long-term success and retention. 🧠 The Opportunity The platform supports critical workflows where reliability, security, and precision are essential. Customers are sophisticated, highly engaged ...

hauliers to ensure timely and efficient movement of goods Input and maintain accurate shipment data and documentation on the digital platform Provide excellent customer service by responding promptly to queries and proactively updating clients on shipment progress Monitor shipments and handle any issues or delays effectively Prepare and check … freight documentation, ensuring compliance with relevant regulations Work collaboratively with the wider logistics team to optimise processes and service delivery Required Skills & Experience Previous experience in freight forwarding, logistics, or transport coordination (preferred but not essential) Strong computer literacy and confidence using digital tools and platforms Excellent organisational ...

Systems function. With a national presence and a long-established reputation for excellence, the organisation is investing heavily in next-generation technology that enhances service delivery, drives efficiency, and improves client outcomes. The business is known for its collaborative culture, forward-thinking approach, and commitment to developing innovative … operational workflows. You will play a key role in shaping how AI is adopted across the organisation - from early discovery through to iterative delivery and optimisation. You will be at the centre of major digital transformation initiatives, working closely with product, technology, data, and operational teams to ensure solutions ...

high-standard site upkeep and technical compliance. Duties of a Business Development Manager In this role, you will be driving growth across the full service line. Reporting to the Directors, you will be responsible for: Developing and implementing strategic sales plans to grow Hard FM (M&E, HVAC, maintenance … engagement, proposal development, and contract negotiation. Preparing and delivering compelling presentations and technical bids for RFPs and tenders. Collaborating with operational teams to ensure service offerings align with client needs and safety standards. Maintaining strong relationships with existing accounts to identify upselling and cross-selling opportunities. Monitoring industry trends ...

leading UK consulting and advisory firm is seeking an experienced AI Transformation Leader to define and execute its AI agenda across a core Consulting service line. This is a senior, client-facing role with a clear mandate to reimagine how consulting services are designed, delivered, and scaled using generative … AI. You will work closely with leadership, partners, and technology teams to embed AI into the full client lifecycle, through from discovery through to delivery and ongoing value creation. The opportunity suits someone who operates comfortably at board, partner, and C-suite level, and who can combine strategic vision ...

markets, while exploring additional ways to better serve existing clients. Support the operations team with account management to ensure a personable and tailored service delivery to all clients brought on board. Ensure clear profit margins on all accounts and jobs, maximizing them whenever possible. Travel to meet with … record of success in Road freight sales Good understanding of transport and Worldwide logistics Strong resilience and positivity particularly in challenging situations Outstanding customer service skills Strong negotiation skills The ability to develop and build strong and personable relationships over the phone and in person with a broad range ...

provider of heat exchanger solutions. This role involves identifying new business opportunities, managing enquiries from initial contact through to order conversion, and ensuring exceptional service delivery across diverse industrial sectors. The Business Development Manager will: Actively seek new business opportunities across sectors such as Industrial, Power Generation, Marine … technical teams to develop proposals. Prepare cost estimates, quotes, and tenders, ensuring accuracy and competitiveness. Maintain strong communication with internal teams to support project delivery and customer satisfaction. The Business Development Manager will have: A proven track record of success in selling heat exchange solutions within industrial sectors such ...

expand and cultivate ecosystem partner resources and networks, forming a robust ecosystem that enhances Alibaba Cloud’s overall product sales, technical solutions, and delivery capabilities. Strategic Cooperation Agreements & Execution • Based on annual business objectives and partner collaboration policies, identify and mobilize partner resources, design and negotiate cooperation agreements. • Develop … long-term cooperation between Alibaba Cloud and ecosystem partners, including but not limited to long-term business planning, project team building, joint business development, service & delivery collaboration, and joint solution promotion. Supporting Ecosystem Partner Development (Industry Ecosystem) • Guide partners to build businesses based on Alibaba Cloud. • Provide direction ...

encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. This role will be within our Fixed … doing? Were looking for someone who knows fibre networks inside out. Youll be the go-to expert for technical support across our service delivery teams. When things get complex, youll step in to solve problems and guide others to the right fix. Youll lead fault investigations and help ...

customers get real value from services from day one. You will work closely with Account Managers and Customer Support, the CSM helps bridge proactive service delivery with day-to-day support, with a strong focus on onboarding, long-term satisfaction and retention. The Role: Take ownership of complex … full onboarding and offboarding journey for customers. Skills Required: Previous experience within a Customer Success or similar role. Experience supporting customers through service change or digital transformation. Strong communication and relationship-building skills. Experience using CRM or support tools such as Zendesk or Salesforce. Comfortable using data to understand ...

customers get real value from services from day one. You will work closely with Account Managers and Customer Support, the CSM helps bridge proactive service delivery with day-to-day support, with a strong focus on onboarding, long-term satisfaction and retention. The Role: Take ownership of complex … full onboarding and offboarding journey for customers. Skills Required: Previous experience within a Customer Success or similar role. Experience supporting customers through service change or digital transformation. Strong communication and relationship-building skills. Experience using CRM or support tools such as Zendesk or Salesforce. Comfortable using data to understand ...

DISConsulting IT, we provide top-quality IT services and are committed to delivering exceptional customer experiences. We are focused on further enhancing our service delivery capabilities and solidifying our position as a leading IT service provider for small and medium-sized enterprises, charities, and non-profit organisations. ...

something meaningful, and wins by developing strong relationships with CISOs, Heads of Security, and IT decision-makers. You'll be selling a genuinely differentiated service offering with huge customer appeal: transparent, flexible, and far more collaborative than traditional “black-box” MSSPs. Strong lead-generation support is already in place … This Role Stands Out A chance to join a high-growth cyber provider at a strategic moment. Strong tech credibility + high-quality service delivery = easier selling. A leadership team that gets sales and supports long-cycle enterprise hunting. A value proposition that beats larger MSSPs on transparency ...

+ Bonus + Healthcare + Pension + International Training + Excellent Company Benefits Are you an Electrically-biased Technical Support/Maintenance/Service Engineer? Are you looking to take the next step in your career with a company renowned for engineering excellence and innovation? This is an exciting … across multiple industries. You'll play a key role in diagnosing complex technical issues, supporting both customers and field technicians, and ensuring industry-leading service delivery from the company's UK base. You'll work in a collaborative team environment where technical progression and training are genuinely embedded ...

candidate will be relatively local to the office. Duties : Strong client manager/client success experience Ability to ensure the best in terms of service delivery A proven track record of Account Management Excellent interpersonal skills Ability to build strong relationships with clients/Retention of business Proven ...

Oversee risk management, vulnerability management, audit responses, cyber assessments, penetration testing, third-party risk management, and business continuity activities. Oversee end-to-end IT service delivery, ensuring efficient 1st to 3rd line support within a 24/7/365 environment. Maintain IT asset lifecycle processes, including acquisition ...

minor enhancements, and system improvements Provide user guidance, training, and best-practice advice Work closely with internal teams to ensure consistent and high-quality service delivery Required Experience Proven experience supporting Sage Intacct in a commercial or consultancy environment Strong understanding of finance processes and accounting workflows Experience ...

Management industry is seeking a Business Development Manager to join their team from home. In this role, you'll lead critical initiatives that shape service delivery behind prison walls and ensure the company s strategic positioning for future growth. The Role As the Business Development Manager ...

confident guidance - avoiding unnecessary jargon or complexity. Produce professional documentation like SOWs, HLDs, and schematics that stand up to scrutiny. Collaborate across teams - Sales, Service Delivery, and Account Management - to win new business, support renewals and keep current customers happy. Track and manage activity ...

Gateway 14 park and wider Suffolk region.As part of a high-performing, proactive team, you will drive continuous improvement and ensure exceptional service delivery for businesses within our networkIf you are an innovative, proactive, and commercially driven leader , this is an opportunity to make a lasting impact ...

cases Managing end-to-end enterprise sales cycles: discovery → value positioning → pitch → close Selling into technical decision-makers (platform, infrastructure, capacity, resilience, AI and service delivery leaders) Leading structured evaluations and PoCs with clear success criteria Running high-quality presentations and sales pitches at senior level Accurately forecasting ...