351 to 375 of 662 Permanent Service Delivery Jobs

leads. The Client Partner role at Endava is a senior leader within the Commercial organisation. They own the relationship with the client and the delivery organisation, ensuring alignment on goals, expectations, and deliverables. This role is responsible for managing and growing key client relationships, achieving significant revenue growth … identifying new business opportunities. The Client Partner plays a critical role in maintaining and expanding these relationships through exceptional client experiences, continuous improvement, exemplary service delivery, and strategic foresight. Responsibilities: Commercial Leadership Drive business growth by implementing strategic plans that foster long-term client relationships and revenue expansion. ...

Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 - £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible … external stakeholders. In addition, you will analyse operational data and metrics contributing to the problem management process to identify trends, anomalies, and opportunities for service improvement. You will also hold line management responsibilities, supporting and developing a team of Support Desk Engineers to ensure daily operations run effectively ...

Line Support Analyst coming from a MSP background. As a 1st line Support Analyst, you will be an integral part of a dynamic Service Delivery Team, acting as the first point of contact for client IT requests and issues. The 1st Line Support Analyst will have a solid ...

will be ensuring high-quality service delivery, process optimization, and team resilience in a high-pressure, regulated environment. The position combines strategic oversight, team leadership, and hands-on guidance on complex escalations while fostering a supportive culture and driving continuous improvement. You will have some of the following ...

workflows 3. Automation & AI Enablement Implement automation using: Power Automate Copilot (AI tools) Explore and leverage RPA (Robotic Process Automation) for workspace optimization Improve service delivery, productivity, and user experience 4. Operations & Support Provide L3/L2 support for workspace and virtualization issues Troubleshoot escalated issues and perform ...

commercial dealings. Collaborate with internal stakeholders to understand procurement needs and deliver tailored solutions. Assess supplier performance and manage relationships to ensure service delivery standards are met. Identify cost-saving opportunities and implement strategies to achieve them. Provide guidance on risk management related to IT contracts and procurement. ...

Working closely with business stakeholders, the Workflow Developer translates operational needs into robust, secure, and well‐documented technical solutions that support high‐quality legal service delivery and contribute to the firm’s wider digital strategy. The firm operates a hybrid agile working policy allowing employees to work from ...

Server administration and maintenance tasks. • Log, track, and resolve incidents efficiently, escalating where necessary. • Work closely with the wider IT team to ensure smooth service delivery. Key Requirements of the IT Support Analyst: • 2–3 years' experience in a 1st/2nd line IT support role. • Strong experience with ...

provider supporting public sector organisations across healthcare, local government and wider civic services. The organisation delivers technology that enables digital transformation, automation, and improved service delivery. The business is now expanding its Digital Transformation Consultant (DTC) function to enhance customer success. The Role The Digital Transformation Consultant will ...

strong business cases. - Ensure a collaborative approach for solution design across all areas of IT, including IT Systems, IT Business systems and IT Service Delivery. - Work with internal teams to ensure that all solutions delivered are consistent with agreed-upon standards and deliver maximum value to the firm. - Utilise ...

pathway who work to support & share best practices with each other & provide guidance where necessary. You will also work closely with the Head of Service Delivery, Internal Quality Assurance, Quality and Sales teams to establish effective ways of learning to improve learner satisfaction and success rates. The role … progress using OneFile e-portfolio Provide clear feedback and conduct formal progress reviews Embed Maths, English, Safeguarding, Prevent, Equality and Health & Safety into delivery Identify learning barriers and provide appropriate support interventions Communicate effectively with employers and internal teams regarding learner progress Contribute to continuous improvement of learning delivery ...

pathway who work to support & share best practices with each other & provide guidance where necessary. You will also work closely with the Head of Service Delivery, Internal Quality Assurance, Quality and Sales teams to establish effective ways of learning to improve learner satisfaction and success rates. The role … progress using OneFile e-portfolio Provide clear feedback and conduct formal progress reviews Embed Maths, English, Safeguarding, Prevent, Equality and Health & Safety into delivery Identify learning barriers and provide appropriate support interventions Communicate effectively with employers and internal teams regarding learner progress Contribute to continuous improvement of learning delivery ...

area. Our client is a leading UK provider of IT Support and Telecoms services, recognised for their strong values and commitment to delivering seamless service while making a genuine difference to both their clients and employees. We are keen to speak with exceptional individuals who are self-motivated, results … successful Tech Manager: Manage the team of technicians on a day-to-day basis, including scheduling and ensuring consistently high levels of service delivery to clients Manage and support client IT hardware, software, and network infrastructure. Actively support and manage the onboarding of new clients, taking ownership ...

workstreams, you will: Lead business and systems analysis activity across change and improvement initiatives Map, analyse and redesign processes to drive efficiency, productivity and service improvement Elicit, define and translate business and technical requirements Analyse complex data and translate findings into clear insights and recommendations Support the design, testing … technical information into clear, meaningful insights for business stakeholders Bring a collaborative, proactive approach and enjoy influencing positive change Have experience working with structured delivery methodologies such as Agile, Waterfall or hybrid approaches Experience working within complex environments would be beneficial. Why Apply? This is a fantastic opportunity ...

global financial services firm is seeking a Head of Cyber Security to enhance its service delivery and advisory capabilities. This senior leadership role is critical in managing cyber risks and ensuring compliance with global regulations. Candidates should have over 10 years of leadership experience in cyber security, particularly ...

solving problems, supporting people, and working across varied environments? Would you thrive in a tight-knit, collaborative team with a refreshingly human approach to service delivery? You'll be joining a small MSP providing IT support to over 40 clients across the UK, with user bases ranging from … users. You'll be at the heart of their service desk, providing day-to-day support across desktop, server, and cloud environments, picking up a mix of self selected and allocated tickets. Stratford upon Avon based office, 1x day per week office-based. Occasional client site travel when required ...

About the role We are seeking an experienced Housing Standards Systems Manager to lead the technical, systems and digital operational infrastructure that underpins the delivery of Housing Standards services. Working as part of the Council's early help approach, this role plays a critical function in ensuring that Housing … residents to live independently and thrive. This role has a strong technical and systems focus, combining systems ownership, data governance, performance analytics and digital service development with line management and operational oversight. You will act as the technical authority and systems lead for Housing Standards services, ensuring that systems ...

spend with existing accounts Manage and grow a portfolio of key strategic accounts with strong development potential Drive sales across a range of service lines including planned maintenance, compliance services, project works, reactive maintenance and specialist services Client Relationship Management Build and maintain strong relationships with key decision makers … stakeholders Act as a trusted partner to clients, identifying opportunities to expand service delivery Work closely with operational teams to ensure successful mobilisation and delivery of new contracts Collaboration & Stakeholder Engagement Work closely with internal marketing, sales and operational teams to identify opportunities and support growth initiatives ...

customer network environments within a fast-paced 24/7 operations centre. The position combines technical understanding, operational oversight, and team leadership, ensuring high service standards and strong customer outcomes. The Role As NOC Team Leader, you will oversee the day-to-day operation of the Network Operations Centre … escalations Monitoring network environments and assisting with troubleshooting when required Ensuring effective shift handovers and operational continuity Producing operational and customer reports using IT service management systems Supporting training and development within the engineering team Building strong relationships with internal stakeholders and customers Skills & Experience We're looking ...

technologies and innovative solutions to a global audience. As our teams expand further, we are looking for an Account Team Manager to manage the delivery of sales and enablement services to a key client across the UK Channel business. The role will manage multiple teams of Technical Sales … team overachieves on expectations. Implement this strategy with the team. Build a strong cadence of reporting to measure success and identify training/service gaps. Manage the day-to-day delivery of the services and report progress against objectives both internally and with the clients. Identify any instances ...

senior member of the team, you will lead a group of P2P Analysts and Administrators, supporting their development while driving high standards of service delivery to both internal stakeholders and external suppliers. This position is well suited to someone who enjoys leadership responsibility, thrives in a high-volume … transactional environment, and is motivated by improving processes and strengthening financial controls. Key Responsibilities for the Role: Lead the day-to-day delivery of the Procure to Pay function, ensuring supplier payments are accurate and processed on time across multiple entities Oversee supplier statement reconciliations, investigating and resolving discrepancies ...

+ Bonus + 10% Pension A leading engineering and technology organisation within the energy sector is seeking a Cybersecurity Technical Lead to support the delivery of secure, resilient solutions across critical infrastructure projects. This role plays a key part in strengthening the security of systems that underpin … energy network, contributing to a more intelligent and sustainable future. Key Responsibilities Provide expert cybersecurity guidance to project teams across engineering, development, and service delivery, ensuring secure-by-design solutions Design and implement robust security architectures for both software and hardware components in line with customer and regulatory ...

Manager Salary: Up to £50,000 + Excellent Benefits Location: Macclesfield (Hybrid) Industry: Internal, Central IT Shared Service Centre A well-established organisation in Macclesfield is hiring for an IT Manager to lead their internal IT function. This is a great opportunity for either an experienced manager, IT lead … progression The Role You'll lead a team of 5 IT support engineers Overseeing day-to-day IT operations and infrastructure support Helpdesk performance Service delivery, while driving improvements across systems and processes. The role can be hands-on or more management-focused, depending on your strengths & ambitions. ...

experienced engineer looking for long-term stability, strong earning potential through overtime, and clear opportunities for development within a market-leading organisation. Key responsibilities Service, maintain and repair generators (201400 kVA) and compressors at customer sites Diagnose faults, replace components and carry out effective mechanical repairs Work on fleet … planned maintenance and aim to achieve first-time fixes wherever possible Communicate professionally with customers and internal teams to ensure a high standard of service delivery Complete all work in line with company Health & Safety policies and procedures Skills and experience Full UK driving licence Strong technical knowledge ...

experienced engineer looking for long-term stability, strong earning potential through overtime, and clear opportunities for development within a market-leading organisation. Key responsibilities Service, maintain and repair generators (201400 kVA) and compressors at customer sites Diagnose faults, replace components and carry out effective mechanical repairs Work on fleet … planned maintenance and aim to achieve first-time fixes wherever possible Communicate professionally with customers and internal teams to ensure a high standard of service delivery Complete all work in line with company Health & Safety policies and procedures Skills and experience Full UK driving licence Strong technical knowledge ...