351 to 375 of 998 Permanent Service Delivery Jobs

about the opportunity: You’ll lead the day-to-day operation and strategic evolution of the Network Operations Centre, owning ITIL-based service management across Incident, Problem, Change, and Major Incident processes, and acting as the operational authority driving the transition of managed services onto Opticore's platform. What … team, including analysts, engineers, and shift leads. Own and govern ITIL processes across Incident, Problem, Change, Event, Request Fulfilment, and Major Incident Management. Ensure service levels are consistently achieved in line with agreed SLAs and operational KPIs. Coordinate Major Incident response, marshalling technical resources and stakeholder communications through ...

Salesforce Developer (Service Cloud) -£54,000-66,000 – SE London – 2 days a week onsite My client is a leading Housing Association who provide some of the most affordable homes in London and the South East and offer a wide range of support to the community. Due to exciting … growth we are looking to recruit for a Salesforce Developer (Service Cloud) who will be responsible for developing, integrating, testing, and maintaining existing and new features in the company Salesforce and Contact Centre platform. The Salesforce Developer (Service Cloud) will work closely with business representatives, IT colleagues ...

site Service Desk Engineer – Orpington - £30,000 to £35,000 per year – On-site FryerMiles are delighted to be working with a leading Managed Service Provider to assist with their recruitment of a Service Desk Engineer to join their team in Orpington. The successful candidate will have … strong technical knowledge, excellent customer service skills, and a proactive approach to IT support. The successful candidate will be responsible for providing on-site technical support, resolving hardware and software issues, maintaining IT infrastructure, and ensuring a high standard of service delivery across customer sites. Key Responsibilities ...

Engineering department is made up of Product Owners, Business Analysts, multi-disciplinary Engineering teams (approximately 160 Software, QA and Cloud Operations engineers) and IT Service delivery professionals working on a large portfolio of systems used to improve productivity and solve key business problems across Tax & Legal. We also … build cutting edge web portals for clients to interact with KPMG, maximising collaboration and ensuring seamless delivery of information to our clients. Why join KPMG as Lead Software Engineer? You will be a hands-on lead of a team of Software and Quality Assurance Engineers working across a variety ...

navigate complexity, and embed transformation that lasts. You will work across AI, digital services and modern ways of working, in partnership with clients and delivery teams. Our Change Management consultants are "T-shaped" by design: with deep expertise in Change Management, and with breadth across Organisational Design and AI. … people side of AI implementation, driving adoption and embedding responsible AI practices DevOps transformation: enabling the cultural, structural and capability changes needed for continuous delivery and modern engineering practices Digital service delivery: supporting citizen-facing digital service rollouts through process redesign, training and stakeholder engagement Organisational ...

operations across a modern, cloud-first Microsoft environment supporting teams across multiple international locations. You'll work closely with senior leadership, internal teams, managed service providers and technology vendors to ensure employees have secure, reliable technology while continually improving the way IT services are delivered. Your responsibilities will include … access processes across joiners, movers and leavers. - Administering MFA, Conditional Access, group-based access and privileged access controls. - Taking ownership of the corporate IT service model, including SLAs, escalation processes, service quality and knowledge management. - Managing MSP and technology supplier performance and holding external partners accountable for service ...

also lead Forge , our cross-government AI initiative, bringing together government, industry and technology partners to develop AI-native approaches to digital service delivery and influence the future of public sector transformation. Key Responsibilities Define and deliver UBDS' AI transformation strategy. Drive AI adoption across business operations, customer … delivery and products. Lead enterprise AI platform, tooling and governance decisions. Establish responsible AI, security and compliance frameworks. Champion AI adoption, capability development and organisational change. Provide executive leadership on strategic customer AI engagements. Lead the Forge programme and represent UBDS across government and industry. Build strong partnerships with ...

also lead Forge , our cross-government AI initiative, bringing together government, industry and technology partners to develop AI-native approaches to digital service delivery and influence the future of public sector transformation. Key Responsibilities Define and deliver UBDS' AI transformation strategy. Drive AI adoption across business operations, customer … delivery and products. Lead enterprise AI platform, tooling and governance decisions. Establish responsible AI, security and compliance frameworks. Champion AI adoption, capability development and organisational change. Provide executive leadership on strategic customer AI engagements. Lead the Forge programme and represent UBDS across government and industry. Build strong partnerships with ...

Network Inspector to work on our Hinkley Point C contract in Bridgwater, Somerset As the Network Inspector you will be part of our Core service team who are responsible for Manage and delivery of core service maintenance on HPC and its associated development sites. As the Network … necessary documentation in accordance with NNB procedures to complete their tasks. Ensure the highest possible health & safety & environmental standards are employed across the service adhering to M GROUP and NNB health and safety policy culture. Optional participation in winter service Other duties associated with this role in Support ...

design and deliver meaningful, cross-functional transformation. Your work will include: Designing and implementing Target Operating Models (TOMs) Improving business processes, operating models and service delivery Supporting organisational transformation across structure, processes and governance Enhancing member- and customer-facing service models Leading or supporting … delivery of change across technology, finance and operational functions Managing transformation plans, risks, issues, dependencies and governance Using Agile, Waterfall or hybrid delivery methodologies Partnering with senior stakeholders to influence strategy and drive transformation outcomes About You We're looking for a confident, proactive transformation professional ...

appoint a Digital Employee Experience Operations Manager. This is a strategic leadership role focused on enhancing the digital workplace experience across EMEA, driving service excellence, continuous improvement and operational performance across end-user technology services. This is an exciting opportunity for a senior technology operations leader who is passionate … about service excellence, employee experience and digital workplace transformation. You'll be responsible for delivering a seamless technology experience to approximately 5,000 users across EMEA while leading a high-performing team and driving the next stage of operational maturity. Key Responsibilities Lead and develop a team ...

appoint a Digital Employee Experience Operations Manager. This is a strategic leadership role focused on enhancing the digital workplace experience across EMEA, driving service excellence, continuous improvement and operational performance across end-user technology services. This is an exciting opportunity for a senior technology operations leader who is passionate … about service excellence, employee experience and digital workplace transformation. You'll be responsible for delivering a seamless technology experience to approximately 5,000 users across EMEA while leading a high-performing team and driving the next stage of operational maturity. Key Responsibilities Lead and develop a team ...

strategic partner for one of our most important insurance customers in the UK. This role sits at the intersection of customer leadership, service delivery, operational performance, and executive stakeholder engagement. You will be accountable for ensuring the client realises ongoing value from their investment in Majesco while maintaining … senior point of contact for this strategic account, you will work closely with customer executives, Majesco leadership, product teams, support teams and delivery organisations to drive customer satisfaction, business outcomes, and long‐term partnership success. This is not a traditional support leadership role. Success in this position requires ...

including overall responsibility for our IT infrastructure and security. The role holder will act as the primary internal point of contact for our Managed Service Provider, overseeing service delivery, SLAs, and ensuring our IT infrastructure remains secure, compliant and fit for purpose Managing the office facilities, leases … What we're looking for: Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts, including managed IT service contracts and budgets. A qualification in cyber security or IT and experience of Microsoft administration, cyber security and MSP management is also necessary ...

digital infrastructure. This is a varied and hands-on role, offering the opportunity to shape and improve technology services that support both staff and service users. You will be responsible for ensuring the smooth operation of core ICT systems, driving digital innovation, managing external technology suppliers, and promoting best … accounts, permissions, onboarding and offboarding processes. Maintain ICT-related risk registers and contribute to organisational risk management. Manage relationships with external ICT suppliers and service providers. Monitor service levels, KPIs and system performance. Develop and deliver ICT training, guidance and support materials for staff. Line manage ICT administrative ...

their ability to deliver the responsibilities of this role to an excellent standard) Bachelor’s degree, or equivalent professional experience. (E) Strong commitment to service delivery with experience in student or academic administration within higher education. (D) Excellent customer service and communication skills, with the ability … weeks) Workplace pension scheme. Company Sick Pay. Statutory maternity and paternity pay. Employee Assistance Programme (HA Wisdom Wellbeing) Virtual GP access (Livi) 'Speak Up Service' - confidential support service to report any workplace concerns Specialist physical and mental wellbeing support services with 24/7 confidential counselling support (Wisdom ...

streamline deployment, configuration, and monitoring processes, and implement configuration managementsystems for environment consistency. Establish and enhance CI/CD pipelines to automate software delivery, testing, and deployment, managing code integration for rapid and reliable releases. Implement security best practices including access control, vulnerability scanning, and threat detection, and ensure … model the behaviours and standards expected of an experienced civilservice member. Lead the decision-making throughout the product life cycle and phases of product delivery, from stakeholder engagement to analysis, development ofplatform designs, and implementation. Act as a DevOps champion, taking responsibility for specific deliverables, promoting DevOps and Agile ...

Digital Delivery Manager About the company Our client is a high-growth IT services company providing digital technology solutions and agile software development to enterprise customers. With a 30-year history, they've delivered transformational projects across government, the NHS and a wide range of private sector clients working … accountable for ensuring the business's innovative digital services and platforms meet user needs and agreed outcomes for the client, while ensuring delivery follows good governance and quality standards. You'll empower and support your teams to perform well, learn and grow in line with company values, and leverage ...

summary We are recruiting for an Information Governance Specialist who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. The post holder will support the Head of cyber security and information governance in reviewing and implementing the Trusts IG Strategy … beyond! Main duties of the job Support Data Protection Officer (DPO) the development and implementation of the Trust's Information Governance Strategy, policies and delivery of the associated work programme to meet statutory, regulatory and legislative requirements, national/local policies and best practice. Interpret the requirements ...

continue to develop and expand our Senior Dispensary Team. The successful candidate will have the opportunity to contribute to the ongoing development of the service and support the delivery of high-quality pharmacy services. Applicants must be registered with the General Pharmaceutical Council (GPhC) as a Pharmacy Technician … Pharmacy Technician - Dispensary, ensuring an effective and efficient service. Prioritise workload and allocate staff appropriately across dispensary areas, maintaining flexibility to meet operational and service demands. Work collaboratively with the Principal Pharmacy Technician - Dispensary to promote a positive team approach and support the delivery of high-quality pharmacy ...

Service Team Leader North West Circa £55,000 – 65,000 dependent on experience If you are looking for an opportunity to blend hand on technical BMS expertise whilst developing a growing team of engineers then this is the role for you. I am looking for an experienced BMS Service … role in ensuring BMS systems operate efficiently, reliably, and in line with client expectations while helping shape the future of smart building service delivery. You will be: Leading, mentoring, and supporting a team of BMS Service Engineers Supervising planned and reactive maintenance activities across client sites Acting ...

Service Coordinator – Wigan (Office Based role) – Engineering – Permanent (Competitive Salary) Summary My client are seeking a proactive Service Coordinator to support the daily operations of their Service Department. This role involves working closely with Mechanical, Electrical, and Fire & Security service teams to coordinate service activities … skills, strong attention to detail, and a customer-focused approach to thrive in a fast-paced environment. Key responsibilities include handling customer enquiries, processing service requests, maintaining certification records, issuing reports and certificates, and liaising with engineers, customers, and subcontractors to ensure timely and accurate service delivery. ...

Head of Finance Delivery Circa £66k + Performance Related Pay + Medicash Spalding and Hybrid Working PSPS is looking to appoint its next Head of Finance Delivery, a pivotal leadership role responsible for delivering strategic financial advice, driving financial performance and supporting the long-term success of South … finance leadership team, you will have the opportunity to shape services, influence key decisions and develop high performing teams. As a Head of Finance Delivery: Oversee budget monitoring, forecasting, financial planning and statutory reporting, ensuring compliance with professional and legislative requirements. Lead the delivery of professional financial management ...

would suit an experienced 2nd/3rd line engineer looking to take on a formal leadership role. You will bring your IT knowledge, customer service experience, and team coordination skills to deliver an efficient, approachable, and streamlined approach to resolving IT issues. As the Onsite IT Supervisor, you will … guiding the onsite support team on a day-to-day basis Acting as an escalation point for technical issues where required Coordinating incidents and service requests with the customer Ensuring clear and effective communication between the client and support teams Delivering excellent customer service through efficient ticket management ...

work closely with supply chain planning, manufacturing, logistics, and technology stakeholders to shape product direction across key capabilities including inventory visibility, supply risk monitoring, service performance (e.g. OTIF), and cross-network transparency spanning planning through to execution, with a strong focus on logistics operations and 3PL partner integration. This … roadmap, and lifecycle for supply chain visibility technologies, ensuring alignment with supply chain strategy, enterprise architecture, and operational priorities. Own product strategy, roadmap, and delivery for global Supply Chain Visibility, with a focus on logistics operations and integration with 3PL partners across the global network. Partner with global ...