351 to 375 of 650 Permanent Service Delivery Jobs

Responsibilities Own the ongoing design, deployment, and maintenance of the Workday HCM and Finance system Partner with business and functional leaders to continuously improve service delivery and system capability Lead governance processes, strategic roadmapping, and cross-functional resource planning Drive Workday feature releases, upgrades, and system maintenance activities … security, and compliance best practice Experience leading teams and managing external vendors or implementation partners Ability to balance strategic initiatives with hands-on operational delivery A continuous improvement mindset with strong analytical and problem-solving capability You'll be proactive and collaborative with a strong understanding of enterprise systems ...

amount of effort. The team is made up of Technology Consultants, Business Analysts, Product Owners, Data Architects & Engineers, multi-disciplinary Engineering teams and IT Service delivery professionals working on a large portfolio of systems used to improve productivity and solve key business problems across Tax & Legal. We also … build cutting edge web portals for clients to interact with KPMG, maximising collaboration and ensuring seamless delivery of information to our clients. Why Join? Shape the future of compliance technology by spearheading transformative initiatives that integrate workflow automation, data analytics, and interactive dashboards. Influence senior leadership and client decision ...

Ability to manage time effectively, meeting tight deadlines, prioritise and manage multiple tasks Ability to identify and escalate unstructured and ad hoc issues Excellent service delivery attitude to internal clients and suppliers Comfortable in operating in a fast paced and dynamic work environment, open to change and positively ...

organisational risk posture. Shape and continually evolve the long‐term digital, data and technology strategy, ensuring it enables large‐scale transformation, efficiency, resilience and service redesign. Lead the organisation‐wide digital investment portfolio, ensuring coherence, ROI and alignment with corporate objectives. System‐Level Leadership & Cross‐Boundary Impact Provide strong … system leadership across a multi‐agency ecosystem, influencing and enabling shared strategies, interoperable platforms and integrated delivery models across partners. Lead and/or act as Senior Responsible Officer (SRO) for major multi‐organisation digital and data programmes with significant financial, operational and user impact. Represent the organisation ...

Service Desk Lead/Manager Trafford Park On-site £40,000 + benefits Career-defining opportunity This is not your typical support role. It is your chance to lead, shape and transform IT service delivery in a growing, multi-site UK business with over £90m turnover ...

Infrastructure Team Provide prompt, accurate, and consistent communication to colleagues and clients Deliver day-to-day front-end support, resolving incidents and fulfilling service requests to minimise disruption Investigate, diagnose, and resolve technical issues, escalating where necessary for collaboration Gain an in-depth understanding of client systems and infrastructures … maintaining accurate documentation Support onboarding processes by assessing and documenting new client environments Lead technical installations, implementations, and project delivery across client sites Travel to client locations across the UK (occasional overnight stays required) Mentor and support Service Desk Analysts and Field Technicians, helping develop their technical capabilities ...

next Customer Success Manager, leading a high performing team and shaping the customer experience strategy. You ll lead a team of 15 Customer Success & Service professionals, ensuring customers receive exceptional support and long term value. Working closely with senior leadership, you ll play a key role in improving customer … identifying opportunities for growth. About the Role Leading, coaching, and developing a high performing Customer Success team Driving customer satisfaction and retention through excellent service delivery Managing customer escalations and ensuring timely, effective resolutions Identifying upsell and cross sell opportunities to support revenue growth Monitoring team performance against ...

About the Role We are looking for a high-performing New Business ITSM Sales Executive with a strong track record in IT Service Management (ITSM) solution sales. This is a true hunter role , focused on driving new business growth through proactive prospecting, consultative selling, and strategic relationship building across … Managed Service Providers (MSPs) and enterprise organisations. You will use your ITSM expertise to understand customer challenges, articulate value, and position our solutions as a trusted extension of their IT operations. This is a great opportunity to join a fast-growing international organisation and play a key role ...

Good understanding on ITIL practices Here you'll be joining a close-knit IT Infrastructure team providing 3 line support to the global IT Service Delivery team, supporting a range of modern technologies in the Microsoft product suite, as well as other industry-specific solutions. It would … solutions. With this opportunity, you will achieve: Starting salary of £50K-£60K dependent on experience 25 days annual leave (plus bank holidays) rising with service Private medical scheme - BUPA Potential of bonus based on company performance Contributory pension scheme Life assurance Plenty of training budget for further development Flexible ...

profit, national infrastructure organisation transforming how parking services are delivered across the UK. NPP provides a single, open platform that connects multiple parking service providers to thousands of parking locations nationwide. By enabling drivers to use the apps they already trust, NPP removes friction, increases choice, and delivers … consistent customer experience while creating efficiency and value for local authorities and service providers alike. Originally established by the Department for Transport and now operating as an independent organisation, NPP is governed through collaboration between Local Authorities, service providers, and the British Parking Association. As we scale rapidly ...

profit, national infrastructure organisation transforming how parking services are delivered across the UK. NPP provides a single, open platform that connects multiple parking service providers to thousands of parking locations nationwide. By enabling drivers to use the apps they already trust, NPP removes friction, increases choice, and delivers … consistent customer experience while creating efficiency and value for local authorities and service providers alike. Originally established by the Department for Transport and now operating as an independent organisation, NPP is governed through collaboration between Local Authorities, service providers, and the British Parking Association. As we scale rapidly ...

profit, national infrastructure organisation transforming how parking services are delivered across the UK. NPP provides a single, open platform that connects multiple parking service providers to thousands of parking locations nationwide. By enabling drivers to use the apps they already trust, NPP removes friction, increases choice, and delivers … consistent customer experience while creating efficiency and value for local authorities and service providers alike. Originally established by the Department for Transport and now operating as an independent organisation, NPP is governed through collaboration between Local Authorities, service providers, and the British Parking Association. As we scale rapidly ...

profit, national infrastructure organisation transforming how parking services are delivered across the UK. NPP provides a single, open platform that connects multiple parking service providers to thousands of parking locations nationwide. By enabling drivers to use the apps they already trust, NPP removes friction, increases choice, and delivers … consistent customer experience while creating efficiency and value for local authorities and service providers alike. Originally established by the Department for Transport and now operating as an independent organisation, NPP is governed through collaboration between Local Authorities, service providers, and the British Parking Association. As we scale rapidly ...

profit, national infrastructure organisation transforming how parking services are delivered across the UK. NPP provides a single, open platform that connects multiple parking service providers to thousands of parking locations nationwide. By enabling drivers to use the apps they already trust, NPP removes friction, increases choice, and delivers … consistent customer experience while creating efficiency and value for local authorities and service providers alike. Originally established by the Department for Transport and now operating as an independent organisation, NPP is governed through collaboration between Local Authorities, service providers, and the British Parking Association. As we scale rapidly ...

profit, national infrastructure organisation transforming how parking services are delivered across the UK. NPP provides a single, open platform that connects multiple parking service providers to thousands of parking locations nationwide. By enabling drivers to use the apps they already trust, NPP removes friction, increases choice, and delivers … consistent customer experience while creating efficiency and value for local authorities and service providers alike. Originally established by the Department for Transport and now operating as an independent organisation, NPP is governed through collaboration between Local Authorities, service providers, and the British Parking Association. As we scale rapidly ...

leading role in delivering innovative AV technologies and services that enhance teaching, collaboration and the overall student experience. You will lead the planning and delivery of major AV refresh and installation programmes across teaching spaces, meeting rooms and collaborative environments, while supporting high-profile capital and digital transformation projects. … high-tech video wall technology, creating cutting-edge learning environments across the campus. Working closely with stakeholders and technology partners, you will help drive service excellence, continuous improvement and innovation across the University. The role also offers the opportunity to influence AV standards, support service development initiatives, deliver ...

user centred capabilities • A track record as a product professional within a consulting environment • Experience delivering user-centered digital services • Experience with government digital service delivery (Ideal) • Lead and support a team of product specialists • Use evidence and insight to drive decisions and keep users at the centre … Bridge the gap between stakeholders and the delivery team • Work confidently across Agile delivery methods (Scrum, Kanban) What’s in it for you? · £55,000 to £80,000 · Up to 25 days holidays per annum alongside UK public holidays · Health and Wellbeing Assurance · Pension Scheme contributions · Flexible Benefit ...

under the direction of the Director of Infrastructure & Operations and collaborates with Infrastructure, Information Security, End User Services, Application/Data Services, vendors, and service providers. This role emphasizes operational discipline, secure network design, structured change management, and reliable service delivery within a government environment. Network Infrastructure ...

Director , you will oversee a multi‐disciplinary team of 13 covering infrastructure, networking, systems administration, end‐user computing, application development, and service delivery. You will ensure our systems are secure, scalable, and high‐performing – while driving innovation and alignment with business goals. This is an opportunity to influence … internal IT strategy aligned with business and HP technology standards. Lead technology modernisation initiatives – from cloud adoption to network optimisation. Oversee IT operations and service delivery across multiple UK and European sites. Manage budgets, vendors, and performance metrics to ensure operational excellence. Champion cybersecurity, compliance (ISO 27001, GDPR ...

absolutely essential for this role! This company are looking for a personable and motivated Junior/1st Line IT Support Engineer to join its service delivery team. This is an excellent opportunity for someone early in their IT career who enjoys customer interaction, problem solving, and hands … joining a collaborative support team, working alongside experienced senior engineers in a fast-paced environment. This is a varied first-line support position combining service desk responsibilities with occasional on-site support visits. Key Responsibilities: Handling and prioritising support tickets. Providing first-line technical support to end users. Supporting ...

with People Operations, Payroll, HR Business Partners, Talent Acquisition and IT to resolve issues, improve processes, and deliver a consistent employee and manager self-service experience. Role scope & reporting : This position reports into the Global Head of People Operations and supports colleagues across multiple regions. The role will … minimize risk Proactively identify opportunities for automation, system and process improvements and support implementation through testing and change communication Manage user and employee self‐service accounts, security roles, duties and privileges to ensure access aligns to role-based controls and internal policies Maintain HR system configurations, workflows, and organizational ...

system performance, capacity, and availability, escalating issues where appropriate Support backup, recovery, and replication processes Work closely with senior SAP specialists, infrastructure teams, and service management functions Assist with audits, documentation, and adherence to ITIL processes and security standards Produce and maintain clear technical documentation and operational runbooks Experience … these skills) Strong troubleshooting mindset and willingness to learn Good communication skills, with the ability to explain technical issues clearly Familiarity with ITIL-based service delivery and change management Desirable Experience Experience supporting or contributing to SAP ECC 6 to SAP S/4HANA migrations (highly desirable ...

cutting-edge technologies. Skills, Knowledge and Expertise It is essential that you have the following experience: Experience of complex ICT systems in a technical delivery or consulting capacity. Good understanding of enterprise information and communications technology. Ability to present and justify conclusions to project teams and business stakeholders. Proven … ISO27001. Security, technical and enterprise architecture methods such as TOGAF and SABSA. Technical risk assessments. Enterprise security packages. Software development and delivery. ICT service delivery, including ITIL. Must be eligible and willing to obtain UK Government Security Clearance. Key Attributes for Success Ability to engage effectively with stakeholders ...

This organisation delivers a full suite of IT solutions to a wide range of SME clients across the UK. With a strong reputation for service delivery and technical expertise, they support businesses with everything from infrastructure and networking to cloud and connectivity solutions. Benefits Competitive salary … works and larger projects). Attending client sites and acting as a professional, customer-facing representative. Taking ownership of projects from planning through to delivery and handover. Working independently while collaborating with the wider team. You Will Have/Be Experience within an IT support or installations role ...

bridge between vendors and internal teams. Key Responsibilities Oversee day-to-day vendor performance, ensuring SLAs and KPIs are consistently met. Lead service review meetings, escalate issues, and drive timely resolutions. Maintain vendor scorecards and dashboards, spotting trends and service gaps early. Ensure contracts, invoices, and compliance requirements … efficiency and value. Monitor operational risks and ensure robust contingency plans are in place. Skills & Experience 3-5 years' experience in IT vendor management, service delivery, or IT operations. Hands-on experience with SAP and deep knowledge of the overall SAP landscape Strong knowledge of IT services ...