376 to 400 of 786 Permanent Service Delivery Jobs

site with the client at least 3 days a week Escalation of opportunities and challenges to ensure we are providing best in class service and support at all times Liaising with the new business manager to ensure we are spotting and creating opportunities Utilising personal and industry contacts (using … opportunities Rigorous focus on process ensuring regular monthly and quarterly account management meetings, as well as championing continuous improvement opportunities Interface with the Service Delivery Manager and Practice Manager to ensure accurate handover of delivery and handover of the overall delivery process as required ...

meter and data logging equipment. Deliver exceptional customer outcomes by managing daily operations and shaping the future strategy within your area. Support the UK Delivery Manager with daily tasks and step in during their absence. Offer expert guidance and ensure consistent operations for Field Delivery Managers. Champion compliance … compliance. Hit KPIs, reduce aborted work, and support growth targets. Motivate and develop colleagues, manage resources and budgets, and ensure operational consistency. Support Field Delivery Managers with policies, compliance, and embedding new initiatives. Represent IMSERV at workshops and projects. Service Delivery: Drive team performance, meet KPIs, improve ...

role As the DDaT Contract Framework Manager, you will be responsible for developing the Contract Management Support Service within Digital, Data & Technology (DDaT). You will provide effective leadership and direction to your team, demonstrating a high degree of commercial knowledge and awareness to internal customers and wider stakeholders. … management of natural resources. You will set the strategic direction for the function, evolve and progress the DDaT procurement framework, and contribute to the delivery of the NRW Commercial Strategy, promoting good governance and compliance throughout. As an organisation we support flexible working. You will be contracted ...

role As the DDaT Contract Framework Manager, you will be responsible for developing the Contract Management Support Service within Digital, Data & Technology (DDaT). You will provide effective leadership and direction to your team, demonstrating a high degree of commercial knowledge and awareness to internal customers and wider stakeholders. … management of natural resources. You will set the strategic direction for the function, evolve and progress the DDaT procurement framework, and contribute to the delivery of the NRW Commercial Strategy, promoting good governance and compliance throughout. As an organisation we support flexible working. You will be contracted ...

repairs, managed print (MPS), conference-room AV and VIP support, Tech Bar services, hardware builds, and software support as part of the wider service delivery model. Due to account requirements, applicants should be sole UK national and either hold or be willing to undergo DV clearance. We require … consumables Manage customer PUK code access Prepare, test, and install new print devices Support print fleet optimisation and audits Tech Bar & Front-of-House Service Provide walk-in support including loan devices, triage, software help, new starters, and orders Ensure excellent customer communication and effective back-office completion Conference ...

colleagues and other departments to enhance operational efficiency. Provide timely technical support to internal users and our Corporate Distributors, ensuring a high standard of service and clear communication. Working areas include: SAAS application development (Zoho One). Microsoft 365 Administration (maintaining and improving M365 tenant(s)), including Entra … Firewall management. AWS cloud administration. IT Incident response & DR. What youll need: A minimum of 5+ years experience in IT Infrastructure/Networking/Service Delivery or equivalent roles. IT relevant certification(s) (BSc, Diploma, CompTIA) or equivalent. Strong knowledge of ITIL. Full UK driving licence. Proven experience ...

full hours per week for the position.• Effectively works under stressful situations with problem customersESSENTIAL FUNCTIONS:• Maintains a positive and enthusiastic attitude.• Ensures service operations, processes and staff practices promote maximum participation of the individuals receiving services.• Leads the development of staff in relation to identifying and understanding client … call strategies.• Monitor key performance indicators and business plan objectives.• Manages the forecasting, establishment and maintenance of appropriate staffing structures and levels to meet service delivery requirements. • Promotes the work of Paladin and the needs of persons with disabilities through attendance at various community events, and develops appropriate ...

full hours per week for the position.• Effectively works under stressful situations with problem customersESSENTIAL FUNCTIONS:• Maintains a positive and enthusiastic attitude.• Ensures service operations, processes and staff practices promote maximum participation of the individuals receiving services.• Leads the development of staff in relation to identifying and understanding client … call strategies.• Monitor key performance indicators and business plan objectives.• Manages the forecasting, establishment and maintenance of appropriate staffing structures and levels to meet service delivery requirements. • Promotes the work of Paladin and the needs of persons with disabilities through attendance at various community events, and develops appropriate ...

training Identifying and supporting opportunities for system and process improvements Working with stakeholders to implement changes smoothly and effectively Ensuring systems support the delivery of a high-quality service to customers Contributing to a culture of continuous improvement, collaboration, and innovation Your Impact Youll play an important role … using systems Processes are efficient, effective, and customer-focused Continuous improvement is encouraged, and ideas are valued Systems genuinely enable better customer experiences and service delivery Salary The spot salary for the Systems Support & Training Advisor post is £34,248 per annum for applicants who fully meet ...

seamless future upgrades and robust platform resilience. Key Responsibilities In this role, you will work at the direction of the internal delivery team, adapting to shifting program priorities as we evolve. Core activities include: ATF Strategy and Delivery: Define the high-level implementation plan and approach … Automated Test Framework, taking it from initial architecture straight through to Live deployment. Process Optimization: Analyze, design, and optimize end-to-end service management processes, translating Ofsted's business requirements into scalable, efficient solutions. Knowledge Transfer: Act as a technical mentor, upskilling Ofsted's key internal stakeholders and technical ...

seamless future upgrades and robust platform resilience. Key Responsibilities In this role, you will work at the direction of the internal delivery team, adapting to shifting program priorities as we evolve. Core activities include: ATF Strategy and Delivery: Define the high-level implementation plan and approach … Automated Test Framework, taking it from initial architecture straight through to Live deployment. Process Optimization: Analyze, design, and optimize end-to-end service management processes, translating Ofsted's business requirements into scalable, efficient solutions. Knowledge Transfer: Act as a technical mentor, upskilling Ofsted's key internal stakeholders and technical ...

role in designing, developing, and supporting event-driven architectures and Real Time data streaming solutions using Apache Kafka. \n Working within an agile, multidisciplinary delivery team, you will collaborate with architects, engineers, business analysts, and security specialists to develop robust integration services that enable the exchange of critical data … Experience with Infrastructure as Code tools such as Terraform. \n Familiarity with data governance, data quality, and security standards. \n Understanding of government digital service delivery principles. \n Experience integrating with enterprise data platforms and APIs. \n\n Security & Clearance \n \n Candidates must be eligible to work ...

boundaries to deliver extraordinary impact and make KKI a brilliant place to work. Job Purpose You will be accountable for the successful management and delivery of all Kyowa Kirin group IT services to Orchard. In addition, you will act as the Head of IT for Orchard Therapeutics, ensuring that … Orchard’s business priorities, compliance obligations, and long‐term strategic objectives. Responsibilities Key Responsibilities: Work closely with Kyowa Kirin group teams to ensure effective service delivery, clear accountability, and appropriate transition of responsibilities across the IT operating model Act as the primary point of contact between Kyowa Kirin ...

relation to good governance and risk management. Additionally, you will develop relationships and networks across the organisation assisting clinical teams and services with delivery of the wider governance and improvement agenda through the lens of the quality and risk management system. Your ability to work collaboratively and inclusively will … they are currently under-represented within our organisation. We are proud to be a forces-friendly organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, and military spouses/partners. We value the unique skills and contributions you bring. CityCare is an equal opportunities employer. We are positive ...

efficient access to Windows-based systems across the enterprise. Your expertise is essential for maintaining operational integrity, preventing unauthorised access, and enabling smooth service delivery across the organisation. What you’ll Do Manage user/non-user accounts and access across Windows environments. Administer privileged access controls … processes to make them more effective. Lead onboarding, access recertification, audit remediation, and automation efforts. Provide consultancy on large/complex initiatives ensuring full service introduction governance. Help shape how Windows access is managed as identity and access management continues to change. Stay flexible and ready to work with ...

implement, and support infrastructure solutions aligned to business objectives and global IT roadmaps Provide technical leadership and guidance to wider IT teams, stakeholders, and service users Lead and contribute to infrastructure projects , ensuring delivery to agreed timelines and standards Maintain high levels of system availability, minimising disruption … management via Halo Operate within Change Control and CAB frameworks , ensuring governance and risk mitigation Manage and collaborate with third-party vendors to ensure service delivery against SLAs Drive continuous improvement and remain up to date with emerging technologies, particularly across cloud, networking, and security What We Offer ...

technical and strategic advisory services. Build and lead a high-performing team specializing in Pigment Success Plans. Pigment Success Plans Oversee the design and delivery of Pigment Success Plans in EMEA. Enhance our offering based on client feedback, best practices and collaboration with other teams. Ensure high-quality, personalized … scaled experiences depending on the segment. Operational Excellence Establish operational frameworks for efficient Pigment Success Plans delivery. Track KPIs and use analytics to optimize service offerings. Ensure thorough documentation of advisory engagements. Cross‐Functional Collaboration Partner with Product, R&D, Professional Services and Customer Success teams, providing EMEA‐specific ...

Service Lead (Projects) – Interim Location: Newbury, Berkshire (Hybrid – 40% office based) Rate: £388 per day PAYE Contract: Temporary (13 July 2026 – 9 October 2026) Hours: 37 hours per week, Monday to Friday Lead Strategic Change Within West Berkshire Council E-Personnel Recruitment is delighted to be recruiting on behalf … West Berkshire Council for an experienced Interim Service Lead (Projects) to join their Transformation, Customer & ICT Department. This is an excellent opportunity for an accomplished local government leader with a strong background in transformation, programme delivery and project management to lead a high-performing Projects Service during ...

party suppliers, software vendors and support partners. Ensure applications remain secure, available and fully supported. Lead application upgrades, enhancements and release planning. Drive continual service improvement initiatives. Manage incidents, problems and root cause analysis. Support change management and application governance. Produce documentation, service reporting and application roadmaps. Work … ideally bring experience across several of the following: Application Management or Software/Application Support leadership Enterprise application ownership Supplier and vendor management Service Improvement ITIL principles Change & Release Management Incident & Problem Management Business Analysis Stakeholder engagement at all levels Software lifecycle management SaaS and cloud-based applications Microsoft ...

focus on delivering high-quality services and fostering a culture of innovation and operational excellence. Description Manage and resolve IT incidents and service requests within SLA, coordinating with a third-party MSP Oversee MSP performance, ensuring service delivery and continuous improvement Own IT asset management, including procurement … Power Automate solutions Profile A successful IT Manager should have: 5+ years' experience in a similar hands-on IT operations role Strong background in service desk and IT operations environments Extensive experience with Microsoft 365 and Windows endpoint management Proven experience managing IT within a fast-growing, global business ...

Were looking for aService Delivery Managerwho can manage a portfolio of Communications and Managed Services customers and be the person they trust to keep things running well, improve what isnt and speak plainly when it matters. You will be confident to own customer relationships end to end, bring structure ...

Were looking for aService Delivery Managerwho can manage a portfolio of Communications and Managed Services customers and be the person they trust to keep things running well, improve what isnt and speak plainly when it matters. You will be confident to own customer relationships end to end, bring structure ...

workbench, leveraging market leading agent orchestration, evaluation and connectivity protocols to keep C360 on the cutting edge of agent-led operations. \nManages the delivery, optimization, and integration of agentic AI operations for Client360, ensuring alignment with CIB-wide goals and organizational objectives.Participates in the planning, execution, and risk management … managing risks.Coaches and mentors junior team members on best practices in AI operations management, business analysis, stakeholder engagement, and change management, enabling effective delivery of objectives.Collaborates with engineering, operations, and business teams to maintain and enhance agentic AI platforms, ensuring scalability, reliability, and user-centricity.Helps define the user experience ...

workbench, leveraging market leading agent orchestration, evaluation and connectivity protocols to keep C360 on the cutting edge of agent-led operations. Manages the delivery, optimization, and integration of agentic AI operations for Client360, ensuring alignment with CIB-wide goals and organizational objectives. Participates in the planning, execution, and risk … managing risks. Coaches and mentors junior team members on best practices in AI operations management, business analysis, stakeholder engagement, and change management, enabling effective delivery of objectives. Collaborates with engineering, operations, and business teams to maintain and enhance agentic AI platforms, ensuring scalability, reliability, and user-centricity. Helps define ...

workbench, leveraging market leading agent orchestration, evaluation and connectivity protocols to keep C360 on the cutting edge of agent-led operations. Manages the delivery, optimization, and integration of agentic AI operations for Client360, ensuring alignment with CIB-wide goals and organizational objectives. Participates in the planning, execution, and risk … managing risks. Coaches and mentors junior team members on best practices in AI operations management, business analysis, stakeholder engagement, and change management, enabling effective delivery of objectives. Collaborates with engineering, operations, and business teams to maintain and enhance agentic AI platforms, ensuring scalability, reliability, and user-centricity. Helps define ...