401 to 425 of 1,796 Permanent Service Delivery Jobs

summary Applications are invited for the post of Deputy Operations Manager, to deputise for the Service Delivery Operations Manager as required, supporting them in providing strategic leadership for the Trust with regards to Estates IT provision. Main duties of the job Based in the Unified Communications department … reporting to the Service Delivery Operations Manager, you will be responsible for the delivery of operational IT project and programme services, including all aspects of people, enterprise system, information, project and budgetary management. You will have demonstrable experience of providing senior leadership within a technical environment ...

contact for both clients and consultants, ensuring projects remain on track, risks are managed, communication is clear and our clients receive an exceptional service throughout the project lifecycle. Working closely with the Head of Solutions, Sales and Talent Delivery teams, you'll help drive operational excellence while identifying … opportunities to continually improve how we deliver our consultancy services. Key Responsibilities Own the day-to-day management of client engagements and project delivery across multiple accounts. Build strong relationships with clients and deployed consultants, acting as the main point of contact throughout each project. Coordinate the onboarding process ...

continue to grow, we’re looking for a Director of Managed & Professional Services to lead our technical delivery functions, including our growing Penetration Testing business. You’ll lead our Professional Services team and Managed Services, with responsibility for developing our services, growing the penetration testing business, identifying new opportunities … This is a senior, commercially focused role, working closely with Sales, Solutions, customers and technical teams to drive growth while maintaining the high-quality service and standards our customers expect from Saepio. What you’ll be doing? Lead and develop the Professional Services and Managed Services functions, ensuring both ...

place where you can come Unleash your Spirit by making an impact each and every day.What makes this a great opportunity As an IT Service Delivery Analyst, you will act as a liaison between the business and IT organization. You will be responsible for managing and resolving tickets … responsibility of the local teams.Role Responsibilities• Represent IT to the business, and be the voice of the business to IT• Align IT service offerings with business strategies, goals, and objectives• Participate in and collaborate with the Global Service Delivery teams• Troubleshoot 1st and 2nd level IT related ...

recruiting a Senior Service Delivery Manager to shape the success of a major transformation programme. You will drive service excellence, strengthen client partnerships, and ensure services evolve to meet changing business needs. This hybrid role is based primarily at the client site in Belfast (2–3 days ...

contact for both clients and placed consultants, ensuring projects remain on track, risks are managed, communication is clear and our clients receive an exceptional service throughout the project lifecycle. Working closely with the Head of Solutions, Sales and Talent Delivery teams, you'll help drive operational excellence while … identifying opportunities to continually improve how we deliver our consultancy services. Key Responsibilities Own the day-to-day management of client engagements and project delivery across multiple accounts. Build strong relationships with clients and deployed consultants, acting as the main point of contact throughout each project. Coordinate the onboarding ...

Lisbon using defined transition frameworks and playbooks Act as a key interface between the Lisbon IT Hub, business stakeholders and delivery organisations, ensuring transparency, alignment and engagement throughout transition activities Coordinate all transition phases including preparation, shadowing, reverse shadowing, cutover and hypercare where applicable Organise and ensure effective knowledge … transfer between existing delivery teams, external suppliers and Lisbon-based IT teams Ensure operational readiness of transitioning services (documentation, access, processes, ownership) Support initiative teams throughout planning, execution and stabilisation phases Identify transition-related risks and proactively mitigate impacts on service continuity Contribute to improving and scaling transition ...

assigned client portfolio and cultivating effective relationships with key stakeholders.Regularly reviewing client accounts and updating account plans that outline objectives, risks, and development opportunities.Conducting service reviews at agreed intervals, documenting actions, and ensuring follow-up on required tasks.Addressing client enquiries and concerns proactively, working closely with Service Delivery … growth targets, while maintaining a credible pipeline for renewals and upsell opportunities.What Success Looks LikeDevelop a comprehensive understanding of the Advania portfolio, sales processes, service standards, CRM requirements, and relevant internal teams.Take ownership of the assigned client portfolio and build effective relationships with key stakeholders.Review each account and create ...

Interim Service Lead - Projects | Transformation Location: Home Counties Organisation: Local Authority Working Pattern: Hybrid - 40% office based Department: Transformation, Customer & ICT Reports to: Service Director - Transformation, Customer & ICT The Role We are supporting a local authority with the appointment of an experienced Interim Service Lead - Projects … provide senior leadership across its corporate projects and transformation portfolio. The post will lead the Council's Projects Service, with responsibility across project governance, service redesign and capital transformation , while playing a key role in the delivery of wider organisational transformation, continuous improvement and strategic change. Operating ...

About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations … support teams through implementation and adoption. The role offers the opportunity to work on high-impact practice transformation, client-facing innovation and modern legal service delivery initiatives. The successful candidate will bring experience in legal operations, process improvement, business analysis, consulting, legal project management or professional services transformation. ...

Team Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong stakeholder engagement and relationship management skills, the ability to motivate and guide team members, and a proven track record in performance management. The role … technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully on-site in Manchester. ...

Maidenhead seeks an Oracle Service Delivery Manager (SC Cleared) to own day-to-day delivery of a major Oracle Cloud service. You will ensure live operations health, drive change discipline, and align business with technical teams running the system. You will work with Oracle Fusion functional consultants ...

commercial management, and ongoing optimisation of complex IT services contracts This role sits at the heart of the customer lifecycle, working closely with Sales, Service Delivery, Finance, Legal and Account Management teams to ensure contractual obligations are met, commercial opportunities are realised, and contractual risks are effectively managed. … other commercial controls. Own the tracking and management of contractual obligations, ensuring commitments are allocated, monitored and fulfilled. Ensure key contractual mechanisms including charging, service credits, relief events and change control processes operate in line with contractual requirements. Draft and review contract change notices, contract amendments, statements of work ...

00hrs. Early shifts in the local office. Late shifts work from home. Shift Allowance -10% on top of base salary Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared … service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. It's a core delivery component of the Version 1 ASPIRE Managed Services offering that places AI, continuous improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self ...

contact for both clients and placed consultants, ensuring projects remain on track, risks are managed, communication is clear and our clients receive an exceptional service throughout the project lifecycle. Working closely with the Head of Solutions, Sales and Talent Delivery teams, you'll help drive operational excellence while … identifying opportunities to continually improve how we deliver our consultancy services. Key Responsibilities Own the day-to-day management of client engagements and project delivery across multiple accounts. Build strong relationships with clients and deployed consultants, acting as the main point of contact throughout each project. Coordinate the onboarding ...

Technology is seeking a senior SAP Service Delivery Manager to lead a strategic, globally distributed SAP engagement from Yorkshire, with hybrid onsite work one day a week. You will anchor the account, ensure service performance and customer satisfaction, and drive renewal and growth opportunities. You will … delivery, govern SLAs and KPIs, manage executive relationships, oversee AMS estimation and transitions, and coordinate offshore delivery with onshore teams to maximise #J-18808-Ljbffr ...

Service Innovation Programme ManagerField BasedThe Service Innovation Programme Manager oversees the end-to-end lifecycle of key Aftersales products, programmes and commercial platforms, from market research and positioning through development, implementation, deployment and continuous improvement across Hyundai and Genesis retailer networks and associated channels. Working collaboratively with HMUK … teams, retailers, global affiliates and third-party providers, the role delivers a best-in-class digital suite of aftersales solutions that supports long-term service sustainability and strategic objectives. The role also manages supplier performance, contracts, tenders, cost centres and service delivery benchmarks, while maintaining and enhancing ...

Made Tech Limited is seeking a Senior Service Delivery Manager to lead a multi-disciplinary Managed Service team responsible for operating, maintaining and improving government-related services across the UK. You will onboard services, manage capacity, and drive improvements while ensuring SLAs and KPIs are met. ...

responsible for directing effective corrective maintenance, planning for Critical Environment and Risk Management, and driving industry-leading standards. The primary objectives focus on service delivery, quality, and performance that underpin both JLL WPM and JLL's vision for engineering excellence. This is a key position requiring excellent teamwork … system and DesOps, while driving IoT solutions, building efficiency initiatives, and supporting our commitment to sustainability and wellness standards including WELL and BREEAM certifications. Service Delivery & Client Management Represent the hard services team and ensure successful site support for all engineering requirements Serve as the main interface with ...

resolving incidents, administering print management platforms, and ensuring printing services run smoothly through proactive remote monitoring and troubleshooting. You'll work closely with customers, service desk teams and third-party vendors to keep service levels high and disruption to a minimum. What You'll Be Doing Remote Print … Support printer onboarding, device replacements and system upgrades Implement print policies and standardised configurations across customer environments Incident & Problem Management Respond to incidents and service requests within agreed service levels Investigate recurring issues and perform root cause analysis Escalate complex technical problems where necessary and coordinate resolution activities ...

play a leading role in delivering secure, high-quality IT services that enable critical public sector organisations to achieve meaningful outcomes. As a Senior Service Delivery Manager, you\'ll help shape the success of a major transformation programme by driving service excellence, strengthening client partnerships, and ensuring ...

retain Tech talent.Service & Products Effectiveness: We transform the ‘back office’ technology operations to enable the transition to product ways of working, next gen service management and DevOps.IT M&A: We provide full lifecycle support from solution design and transformation strategy through to cutover and transition for Mergers, Divestments & Regulatory … change. We orchestrate complex transactions to enable competitive advantage.Enterprise agility design and delivery: We design and deliver enterprise agility ways of working.Connect to your skills and professional experience We want people who will embody technology, understand the connection between the business problem, the technology solution and have the professional ...

retain Tech talent.Service & Products Effectiveness: We transform the ‘back office’ technology operations to enable the transition to product ways of working, next gen service management and DevOps.IT M&A: We provide full lifecycle support from solution design and transformation strategy through to cutover and transition for Mergers, Divestments & Regulatory … change. We orchestrate complex transactions to enable competitive advantage.Enterprise agility design and delivery: We design and deliver enterprise agility ways of working.Connect to your skills and professional experience We want people who will embody technology, understand the connection between the business problem, the technology solution and have the professional ...

retain Tech talent.Service & Products Effectiveness: We transform the ‘back office’ technology operations to enable the transition to product ways of working, next gen service management and DevOps.IT M&A: We provide full lifecycle support from solution design and transformation strategy through to cutover and transition for Mergers, Divestments & Regulatory … change. We orchestrate complex transactions to enable competitive advantage.Enterprise agility design and delivery: We design and deliver enterprise agility ways of working.Connect to your skills and professional experience We want people who will embody technology, understand the connection between the business problem, the technology solution and have the professional ...

retain Tech talent.Service & Products Effectiveness: We transform the ‘back office’ technology operations to enable the transition to product ways of working, next gen service management and DevOps.IT M&A: We provide full lifecycle support from solution design and transformation strategy through to cutover and transition for Mergers, Divestments & Regulatory … change. We orchestrate complex transactions to enable competitive advantage.Enterprise agility design and delivery: We design and deliver enterprise agility ways of working.Connect to your skills and professional experience We want people who will embody technology, understand the connection between the business problem, the technology solution and have the professional ...