426 to 450 of 1,863 Permanent Service Delivery Jobs

Audit Technology Support & Implementation Manager is responsible for leading the day-to-day operation of the ATT Support function, ensuring consistent, high-quality delivery of support across Audit Tools and Techniques (ATTs). The role will act as the primary escalation and coordination point between the support function … effectively and efficiently. The role plays a central position within the ATT support model, acting as the primary escalation point and ensuring alignment between service delivery, audit team needs, and the broader Transformation and ATT landscape. In doing so, the role enables audit teams to confidently adopt ...

Audit Technology Support & Implementation Manager is responsible for leading the day-to-day operation of the ATT Support function, ensuring consistent, high-quality delivery of support across Audit Tools and Techniques (ATTs). The role will act as the primary escalation and coordination point between the support function … effectively and efficiently. The role plays a central position within the ATT support model, acting as the primary escalation point and ensuring alignment between service delivery, audit team needs, and the broader Transformation and ATT landscape. In doing so, the role enables audit teams to confidently adopt ...

site parking and free tea and coffee and the ability to save and borrow through your salary. Rewards & Recognition: including staff awards, long service awards, retirement awards, examples of excellence and staff lottery. Enjoy a better quality of life in one of the UK’s most welcoming counties. Whether … Head of Digital Customer Experience is a newly created Group-wide leadership role within Digital Services, delivering support as part of the hosted Digital Service across all Lincolnshire NHS provider organisations, including primary care (c. 25,000 services users). The postholder is responsible for leading, managing and developing ...

seeking a Service Delivery Manager to govern managed services across assigned accounts, ensuring delivery aligns with contracts, SLAs, and business outcomes. The role blends financial accountability, service performance, and customer relationship leadership, working with internal teams to drive continuous improvement. You will oversee incident, change … problem management, produce insightful reports, and help drive service-led growth while maintaining strong stakeholder engagement and #J-18808-Ljbffr ...

client organization, generating results that allow our clients to thrive. What You'll Do As the Product Owner for the Frontier Self-Service Experience Platform, you will own the product vision and strategy for a platform that starts as Tech@BCG's browsable front door — the single place colleagues … work seamlessly together to make that journey real, rather than treating the front-end experience and the operations behind it as separate problems. Beyond service delivery, the platform is also where Tech@BCG showcases the value it brings to the firm, surfacing thought leadership, technical innovation, and Tech ...

Account Manager, you will be responsible for managing and developing a portfolio of existing customers, ensuring they receive outstanding service while identifying opportunities to enhance their technology estate and maximise the value of their investment with Tailor Made Technologies. Working closely with customers, you will build strong … they are fully utilising the solutions and services available to them. This role is ideal for someone who enjoys building customer relationships, delivering excellent service and driving organic growth through consultative account management. Duties & Responsibilities Manage a portfolio of existing customers, developing strong and long-lasting relationships. Serve ...

plus commission As an IT Account Manager, you will be responsible for managing and developing a portfolio of existing customers, ensuring they receive outstanding service while identifying opportunities to enhance their technology estate and maximise the value of their investment with Tailor Made Technologies. Working closely with customers … they are fully utilising the solutions and services available to them. This role is ideal for someone who enjoys building customer relationships, delivering excellent service and driving organic growth through consultative account management. Duties & Responsibilities Manage a portfolio of existing customers, developing strong and long-lasting relationships. Serve ...

Group is seeking a Service Delivery Manager to oversee a portfolio of cybersecurity service clients from its Manchester office. You will act as the primary contact, drive service reviews, and identify opportunities to improve contract value and client outcomes while coordinating with the account management team. ...

Xeinadin Group is seeking a Head of Service in Manchester to lead the IT services function across the UK & Ireland. You will establish a single operating model, drive service standards, and act as senior escalation point for service issues. The role requires strong ITIL knowledge, governance experience … proven ability to transform service delivery across multi-site operations. A strategic partner and trusted advisor to ExCo, you will shape service reporting and improvements. #J-18808-Ljbffr ...

strategic and operational leadership across multiple functions, including: Development Testing Project Management Cyber and Information Security Business Information and Data Infrastructure and Networks IT Service Delivery and Support Why Join Logistics UK? Logistics UK, formerly the Freight Transport Association is one of the biggest business groups … innovation to improve operational efficiency, customer and member experience, and employee productivity. Advise senior leaders on technology opportunities, risks and emerging trends. Technology Operations & Service Delivery Provide leadership across Software Development, Testing, Project Management, Cyber and Information Security, Data & Business Information, Infrastructure & Networks, and IT Support. Ensure technology ...

Advanced Resource Managers Ltd. seeks a senior Service Manager to own end‐to‐end service delivery for the UK, Italy and Japan, coordinating regional teams and third‐party suppliers within an ITIL 4 framework. The role requires security‐cleared candidates and a track record of executive governance … global service reviews. You will drive demand forecasting, capacity planning and service scaling to accommodate growth and new locations, while ensuring compliant reporting and cross‐region #J-18808-Ljbffr ...

Elevate Cloud, based in Chippenham, is seeking a Service Delivery Manager to lead the day-to-day delivery of our technical services and oversee the Technical Services team. The role ensures our clients receive consistently high-quality service through our support desk, on-time project delivery … smooth onboarding of new clients. You will coordinate engineers, manage workloads, prioritise tasks, and escalate issues as needed while maintaining a culture of service excellence. #J-18808-Ljbffr ...

seeking a Service Delivery Manager to oversee commercial, contractual, and operational governance across managed services for assigned customers. You will drive service performance, governance artefacts, and continuous improvement to deliver high-quality customer experiences. The role encompasses financial accountability, service reviews, and stakeholder engagement, with cross … functional leadership to ensure delivery aligns with customer objectives and contractual commitments. #J-18808-Ljbffr ...

maintenance, and continuous improvement of the company’s IT infrastructure across our sites. Day-to-day responsibilities include; overseeing the day-to-day IT Service delivery and support, leading the delivery of IT projects, supporting governance, risk, security and resilience. The Deputy IT Manager will collaborate with … Knowledge, Skills and Experience required: A strong IT leader with broad IT knowledge. We welcome candidates from any IT background — applications, infrastructure, security or service delivery — with the following: A degree in an IT -related subject, or extensive relevant IT industry experience. Experience in IT Management and leadership ...

Role Overview Salesforce is seeking a Senior Director, Agentforce Field Service to serve as a strategic leader within our Field Service organization. In this role, you will drive the vision, growth, and execution of Salesforce’s Field Service business across enterprise customers, strategic initiatives, and global … market programs. As a senior member of our Field Service leadership team, you will partner closely with Product, Engineering, Sales, Customer Success, Professional Services, and Executive Leadership to accelerate the adoption of Salesforce Field Service, Agentforce, AI-driven operations, scheduling optimization, asset management, and mobile workforce solutions. ...

role in delivering the reliable technology experiences our customers expect. Reporting to the 2ndLine Support Team Leader,you will handle escalations from the Service Desk andberesponsible forthe creationand standardisation of automated tasks as well asthe formalisation of procedures for the Service Desk Team. What does the job involve … Responsible for 2nd line support, both in person and remotely via MS Teams,phoneand remote access tools Identifyingareas for improvement within Service Delivery Team via automation and standardisation Help to plan and execute project work within Technology Services Maintain documentation and educate the Service Desk ...

Security portfolio. This role will focus on driving awareness, pipeline and revenue for our managed security services, working closely with sales teams, customers and service delivery specialists. You will act as a subject matter expert for Phoenix’s managed security offerings, supporting customer engagement, sales enablement and opportunity … Work closely with Account Managers and Business Development Managers to identify, qualify and progress opportunities. Act as a trusted specialist resource during customer engagements, service introduction calls and solution discussions. Present and demonstrate managed security solutions to prospective customers. Support the creation of high-quality proposals, tenders ...

including those at nation-state level. This company is looking for a Cyber Services Director to lead its Managed and Professional Services function, driving service excellence, customer success, and operational performance. The role offers the opportunity to lead a high-performing cyber services organisation, work closely with senior leadership … business. Responsibilities Lead and develop multi-disciplinary teams across Managed Services, Professional Services, Customer Success, Project Management and Internal IT. Own the successful delivery of approximately £12m in cyber services revenue. Drive customer retention, service quality, profitability and operational excellence. Build trusted relationships with CISOs, IT Directors ...

government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality, scalable … About the Role We are looking for an experienced Quality Assurance Tester (QAT) with recent, hands-on experience testing web applications to join our delivery team working on public sector digital services. You will work closely with developers throughout the Service Delivery Lifecycle , from backlog refinement ...

Digital Service Delivery Manager Location: Derby Salary: £47,440 Per annum (Band 7) Drive progress, support our people, and shape how we work. DHU is committed to providing the highest quality of care in the right place and at the right time. Reliable and secure Digital services enable ...

Clarksoutlet is seeking a strategic Service Delivery Manager to govern external IT providers, focusing on senior stakeholder engagement and service performance. The role acts as the single escalation point for service issues and drives continuous improvement. You will build trusted relationships with business leaders, ensure … services meet expectations, and coordinate with internal IT teams to maintain service continuity across retail and eCommerce platforms. #J-18808-Ljbffr ...

Essential Proven experience delivering complex IT infrastructure, datacentre, platform, network or software projects within large-scale enterprise environments. Strong understanding of project and product delivery methodologies, with practical experience operating within hybrid Agile and Waterfall delivery frameworks. Experience using delivery and project management tooling such as Jira … Confluence and reporting products to manage plans, dependencies, risks, governance and delivery reporting. Excellent verbal and written communication skills, with the ability to communicate effectively at all levels, including project teams, stakeholders, customers and senior leadership teams. Strong leadership and team management capability, with experience leading multidisciplinary teams across ...

Sword Group is seeking a Service Delivery Analyst in Glasgow to ensure services to customers and internal users are delivered effectively and meet agreed SLAs. The role involves handling escalations as part of a Service Now upgrade and coordinating cross-functional teams to resolve issues. You will … monitor service performance, produce governance dashboards, and drive continuous service improvement while building strong relationships with customers and suppliers. #J-18808-Ljbffr ...

Service Management Lead and their team is accountable for the effective governance of IT service management across HL's dual technology estate, spanning heritage systems, cloud services, and integrated third party platforms. The role ensures consistent execution of service management processes, strong major incident leadership, and effective … Audit to provide confidence that services are operated safely, compliantly, and within agreed risk appetite. What you'll be doing Lead and manage the service management team, setting clear priorities, standards, and performance expectations Manage IT service management processes (Incident & Problem, Change & Release, Knowledge, and SACM) across ...

place! Agentforce is the future of AI, and you are the future of Salesforce. Role Overview Salesforce is seeking a Senior Director, Agentforce Field Service to serve as a strategic leader within our Field Service organization. In this role, you will drive the vision, growth, and execution … Salesforce’s Field Service business across enterprise customers, strategic initiatives, and global go‐to‐market programs. As a senior member of our Field Service leadership team, you will partner closely with Product, Engineering, Sales, Customer Success, Professional Services, and Executive Leadership to accelerate the adoption of Salesforce Field ...