426 to 450 of 1,672 Permanent Service Delivery Jobs

project is to assist the Office of Child Support Enforcement (OCSE) in enabling state and tribal child support agencies to better comply with federal law and improve enforcement and service delivery through program and IT management, technical support, training/communications, and data access services. As Performance Analysis and Evaluation Manager, you will be responsible for performance management More ❯

of industry trends, news, and maintain a broad understanding of the security landscape to facilitate thought leadership, support, analysis, and guidance to clients and internal Optiv groups. Collaborate with service delivery to ensure the team has necessary supporting domain specialty materials that presents a consistent and comprehensive approach. Effectively work with multiple client personas across the security leadership More ❯

of industry trends, news, and maintain a broad understanding of the security landscape to facilitate thought leadership, support, analysis, and guidance to clients and internal Optiv groups. Collaborate with service delivery to ensure the team has necessary supporting domain specialty materials that presents a consistent and comprehensive approach. Effectively work with multiple client personas across the security leadership More ❯

of the Bank. The role develops and maintains effective relationships and communication with key stakeholders and guides/advises more junior team members to ensure appropriate and high quality service delivery. Background PODD provides the Bank's staff with services in all areas of the Bank, HQ and ROs related to procurement for the daily operation of the Bank … to ensure the continuing optimal efficiency, cost effectiveness and timely completion of procurement processes to support the Bank in the most efficient use of available funding and high quality delivery of its mandate. Protecting the Bank's reputation as counterparty, PODD must deliver while meeting the requirements of transparency, fairness and accountability in the entire procurement and contract implementation More ❯

engage with internal and external stakeholders, working as the Business & Systems Integrator throughout the full lifecycle of solution development to generate successful business outcomes. It will also monitor services delivery to ensure unpredicted systems disruptions will not impact the availability of continuous service. Being a subject matter expert in technology solutions and familiar with the day-to-day operation … the enterprise ensuring value and innovative solutions are implemented for all aspects of Global Mobility to the Hitachi Group Companies. Key internal relationships are with Global Mobility CoE, Shared Service organizations, and functions within Hitachi Group Companies including HR Digital, Finance, Administration, Travel, Local HR, Regional HQs and other organizations as needed. Essential Duties and Responsibilities: Consult with Business More ❯

DOE) Job Type: Permanent, Full time? Working Hours: Monday - Friday/8:20am - 5:30pm HRGO Recruitment are seeking a motivated Technical Analyst to join our clients in-house Service Desk Team. Reporting to the Head of Service, you will provide high-quality 2nd Line support and expertise to clients, ensuring timely and effective resolution of hardware and … software issues. The role will be critical in delivering exceptional customer service and technical proficiency. General duties: Delivering customer-focused 2nd Line Service Desk support for hardware and software issues. Prioritising incidents based on their business impact and urgency. Assessing the complexity of incidents and following escalation processes as required. Accurately logging all calls and incidents into the … Service Desk system. Ensuring all calls and tickets are responded to within established Service Level Agreements (SLAs). Proactively identifying potential or future issues at client sites before they escalate. Sharing technical knowledge and client-specific expertise with team members to enhance overall service delivery. Requirements: Windows Server Management experience Windows Desktop OS and Management Active Directory More ❯

We are seeking a proactive and customer-focused IT Support Technician to join our Managed Service Provider (MSP) team. The successful candidate will provide technical support and troubleshooting to multiple clients, ensuring their IT systems and security run efficiently and securely. Key Responsibilities Provide remote and on-site IT support to clients, resolving technical issues promptly. Manage service … system monitoring, patching, and updates to ensure security compliance. Maintain documentation on client IT environments and solutions provided. Collaborate with the MSP team to optimize IT operations and enhance service delivery. Skills & Qualifications Previous experience in IT support, ideally in an MSP or multi-client environment. Proficiency in Windows, macOS, and possibly Linux operating systems. Strong knowledge of networking More ❯

About Us Anglian is a leading national multi-branded company specialising in home improvements. We are committed to delivering exceptional service and innovative solutions to our customers. We are seeking a dedicated and skilled HR and Payroll Shared Services Manager to join our team and support the Group HR Director in delivering a professional HR Shared Service function. … and HR Administration functions. This position focuses on providing professional HR shared services support, handling the administrative and transactional aspects of HR and Payroll, ensuring accuracy, compliance, and efficient service delivery. Key Responsibilities Data Management: Maintain accurate and confidential employee records within HR systems and provide insights and reports on HR metrics to support decision-making. Payroll Processing: Ensure … such as onboarding, offboarding, and employee changes. Benefits Administration: Manage the administration of employee benefits programs, ensuring compliance. Oversee pension schemes, group income protection, and other group policies. Customer Service: Respond to employee and manager inquiries related to HR policies and procedures using a triage model. Collaborate with HR Advisors, Recruitment Team, and L&D colleagues to ensure smooth More ❯

Job Title: Technical Support Engineer Location: Near Saffron Walden (full-time onsite) Salary: £25,000 - £38,000 (DOE) Industry: Managed Service Provider We're currently partnering with a well-established MSP based just outside Saffron Walden, renowned for delivering first-class IT solutions to a diverse client base. They're seeking a Technical Support Engineer to join their growing … proactive maintenance, monitoring, and patching of client systems. Manage tickets and document work using a PSA or ticketing system. Liaise directly with clients to ensure timely resolution and excellent service delivery. Occasionally attend client sites (company vehicle or mileage reimbursement provided). Essential Skills & Experience: Proven experience in an MSP or multi-client support environment. Strong troubleshooting skills across … Active Directory, Office 365, and Exchange. Familiarity with networking fundamentals (DNS, DHCP, VPN, firewalls). Experience with backup systems, antivirus solutions, and remote monitoring tools. Excellent communication and customer service skills. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯

and advance their careers in the industry. Main Responsibilities for the successful IT Support Engineer : As an IT Support Engineer, your role will involve a mix of client projects, service desk escalations, and on-site installations. This position requires strong technical expertise and a willingness to travel as needed. Build and maintain strong client relationships by providing exceptional customer … service and proactive support. Travel to client sites for support and installation projects, ensuring seamless service delivery. Deliver first and second-line IT support to end-users, troubleshooting hardware, software, and network-related issues. Assist users with IT-related queries, ensuring they can work efficiently with business applications and systems. Diagnose and repair hardware issues while providing comprehensive … or internal applications. Efficiently respond to Helpdesk Support requests through phone, text, tickets, and chat, ensuring prompt assistance. Troubleshoot and resolve support tickets within agreed SLA timelines, maintaining high service standards. Provide both remote and on-site support as required. Main requirements for the successful IT Support Engineer : Higher Diploma/Certification (Office365, Azure, A+, Network+, Security+) is desirable More ❯

and advance their careers in the industry. Main Responsibilities for the successful IT Support Engineer : As an IT Support Engineer, your role will involve a mix of client projects, service desk escalations, and on-site installations. This position requires strong technical expertise and a willingness to travel as needed. Build and maintain strong client relationships by providing exceptional customer … service and proactive support. Travel to client sites for support and installation projects, ensuring seamless service delivery. Deliver first and second-line IT support to end-users, troubleshooting hardware, software, and network-related issues. Assist users with IT-related queries, ensuring they can work efficiently with business applications and systems. Diagnose and repair hardware issues while providing comprehensive … or internal applications. Efficiently respond to Helpdesk Support requests through phone, text, tickets, and chat, ensuring prompt assistance. Troubleshoot and resolve support tickets within agreed SLA timelines, maintaining high service standards. Provide both remote and on-site support as required. Main requirements for the successful IT Support Engineer : Higher Diploma/Certification (Office365, Azure, A+, Network+, Security+) is desirable More ❯

Job Title: Technical Support Engineer Location: Near Saffron Walden (full-time onsite) Salary: £25,000 - £38,000 (DOE) Industry: Managed Service Provider We're currently partnering with a well-established MSP based just outside Saffron Walden, renowned for delivering first-class IT solutions to a diverse client base. They're seeking a Technical Support Engineer to join their growing … proactive maintenance, monitoring, and patching of client systems. Manage tickets and document work using a PSA or ticketing system. Liaise directly with clients to ensure timely resolution and excellent service delivery. Occasionally attend client sites (company vehicle or mileage reimbursement provided). Essential Skills & Experience: Proven experience in an MSP or multi-client support environment. Strong troubleshooting skills across … Active Directory, Office 365, and Exchange. Familiarity with networking fundamentals (DNS, DHCP, VPN, firewalls). Experience with backup systems, antivirus solutions, and remote monitoring tools. Excellent communication and customer service skills. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. More ❯

and support for troubleshooting and resolving issues related to M365 and Azure cloud environments. • Monitor performance, availability, and reliability of M365 and Azure services, implementing proactive measures for continual service improvement. • Ensure compliance with data security and governance policies in M365 and Azure environments. • Collaborate with vendors and external partners to resolve complex technical issues and enhance service More ❯

perform root cause analysis for system performance and configuration issues. Offer expert knowledge on Microsoft Windows 10 and 11 operating systems. Utilize PowerShell scripting to automate tasks and enhance service delivery. Apply IT Service Management (ITSM) methodologies to improve service quality. Demonstrate the ability to assess, envision, design, implement, and support Windows-based devices. Lead OS deployment More ❯

for a data-savvy Ops Capacity & Resourcing Analyst to bring structure, visibility, and insight to our operations. This is a critical role at the intersection of data, people, and service delivery. You'll forecast resourcing needs across our Health Coaching, Customer Support, and Call teams, build scalable systems that replace manual processes, and deliver insights that shape strategic decisions. … From day-to-day dashboards to long-term scenario planning, your work will directly improve service quality, operational efficiency, and business sustainability. What You'll Do Capacity Planning & Forecasting Model future staffing needs across Health Coaching, CS Core, and Calls teams. Collaborate with People and Finance on hiring, rotas, and onboarding. Track forecast accuracy and refine over time. Systems … with SQL and data querying Advanced Google Sheets or Excel skills; BI tools (e.g. Looker, Tableau, Metabase) a plus Experience in workforce planning, capacity modelling or operational analytics A service mindset with strong communication skills and attention to detail Comfortable working cross-functionally with People, Product, Finance, and Ops teams Self-starter who's not afraid to get hands More ❯

and support for troubleshooting and resolving issues related to M365 and Azure cloud environments. Monitor performance, availability, and reliability of M365 and Azure services, implementing proactive measures for continual service improvement. Ensure compliance with data security and governance policies in M365 and Azure environments. Collaborate with vendors and external partners to resolve complex technical issues and enhance service More ❯

Foster a culture of continuous improvement and best practice sharing across sites within the region. Act as the point of contact between Regional Site Leads, Regional Operations Lead, across Service Functional Leads, and other Service Providers, effectively communicating challenges, successes, and needs. Oversee the execution of projects within the region, ensuring timely completion and seamless implementation. Collaborate with … other regional managers and departments to ensure integrated and efficient operations and seamless service delivery. Manage administrative needs for regional support, ensuring smooth functioning of regional activities. Support organizational change initiatives and contribute to the implementation of strategic directives within the region Manage Regional Site leads, providing guidance, support, and conducting performance evaluations. Ensure compliance with company policies, industry … sub-function for a large program Demonstrated experience with business and management principles involved in strategic planning, resource allocation, production methods, and coordination of people and resources. Expertise in Service Management and Service Integration solutions Ability to interact effectively across all organizational boundaries and with key customer and CACI stakeholders Extensive experience leading personnel, multiple teams with an More ❯

Foster a culture of continuous improvement and best practice sharing across sites within the region. Act as the point of contact between Regional Site Leads, Regional Operations Lead, across Service Functional Leads, and other Service Providers, effectively communicating challenges, successes, and needs. Oversee the execution of projects within the region, ensuring timely completion and seamless implementation. Collaborate with … other regional managers and departments to ensure integrated and efficient operations and seamless service delivery. Manage administrative needs for regional support, ensuring smooth functioning of regional activities. Support organizational change initiatives and contribute to the implementation of strategic directives within the region Manage Regional Site leads, providing guidance, support, and conducting performance evaluations. Ensure compliance with company policies, industry … sub-function for a large program Demonstrated experience with business and management principles involved in strategic planning, resource allocation, production methods, and coordination of people and resources. Expertise in Service Management and Service Integration solutions Ability to interact effectively across all organizational boundaries and with key customer and CACI stakeholders Extensive experience leading personnel, multiple teams with an More ❯

Job Title: Independent Assessor Department: Security Services Delivery - Independent Assessors Team Reports To: Principal Engineer - Independent Assessor Grade/Labor Category Level: Level II Individual Contributor Job Location: Virginia - Herndon/Chantilly/Fairfax I. Company Summary Rampant employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. At Rampant … for expansion of existing business and/or help identify net new opportunities. Key Measures of successful performance for IA Level II: o Contract measure - per contract, on-time delivery of assigned tasks that meet the contract scope, standards, and stated deadlines per each contract/project assignment (barring no documented delays or scope constraints imposed outside of the …/Program/Project Execution & Monitoring o Critically evaluate information gathered from multiple sources; reconciling conflicts in information gathered. o Knowledge exchange with newly assigned team members o Timely delivery against Tasking - technical work as assigned, contract documentation, quality reviews, etc o PE may also designate a Level II or III MN3 Individual Contributor IA to act as a More ❯

a subject matter expert and technical leader responsible for architecting highly complex and secure network solutions for government customers. This hands-on role will design multi-vendor Enterprise and Service Provider architectures incorporating routing, switching, wireless, security, and emerging technologies. Responsibilities include: Essential Functions, Responsibilities & Duties may include, but are not limited to: Serve as the lead network architect … Requirements: Bachelor's degree in Computer Science, Engineering, or related technical field 10+ years of direct networking architecture, design, and implementation experience Extensive hands-on expertise with Enterprise/Service Provider routing (MPLS, BGP, OSPF, etc.) Strong knowledge of LAN/WAN technologies, protocols, and architectures Experience with SDN, cloud networking, data center fabrics, and virtualization Proven success leading … Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit . More ❯

extensive knowledge of ITIL, ability to manage others while maintaining a hands-on approach. You will play a crucial role in ensuring the efficient and smooth operation of our service desk and support function. Expertise in Office 365 will be vital in assisting our employees with software-related issues and driving the effective utilisation of Office 365 tools across … and support as needed. Ensure SLAs are met across the team and report issues to Head of Technology. Monitor team performance and provide feedback to ensure high standards of service delivery. Office 365 Support: Provide expert technical support for all Office 365 applications, including Outlook, SharePoint, OneDrive, Teams, and other related tools. Troubleshoot and resolve issues related to Office … documentation of software configurations, troubleshooting procedures, and user guides. Collaboration and Coordination: Collaborate with the IT team to escalate and resolve complex technical issues. Communicate effectively with vendors and service providers to address technical concerns. Stay up to date with the latest developments in Office 365 and related technologies. Suggest and implement improvements to optimise the performance of Office More ❯

Oracle Financials. Bachelor of Science. Candidates must be a US Citizen with a final Secret Level Clearance, per Government requirements. Experience with Hyperion is strongly preferred. Excellent communication, customer service, and organizational skills. Must be fully fluent in MS Office applications, including Outlook, Word, and Excel. The individual must have the ability to work independently and develop excellent client … Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit . More ❯

environment (virtual servers) Demonstrated experience providing configuration management and documentation of network topologies Demonstrated experience providing activity and progress reports regarding network performance Demonstrated experience interfacing with vendor support service groups or providing internal analysis and support to ensure appropriate notification during outages or periods of degraded system performance Excellent oral, written, and interpersonal communication skills Flexible, highly motivated … Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit . More ❯

methodologies Influence end-to-end change management within client organisations helping them to adopt and embrace new workflows and technologies Requirements: Knowledge of specific industry project management and technical delivery methodologies for software (Project Management methodologies, Agile/Scrum/Kanban & SDLC) Excellent knowledge of Jira, Confluence, Microsoft 365, Slack and other similar tools Excellent customer-facing and internal More ❯

methodologies Influence end-to-end change management within client organisations helping them to adopt and embrace new workflows and technologies Requirements: Knowledge of specific industry project management and technical delivery methodologies for software (Project Management methodologies, Agile/Scrum/Kanban & SDLC) Excellent knowledge of Jira, Confluence, Microsoft 365, Slack and other similar tools Excellent customer-facing and internal More ❯