476 to 500 of 998 Permanent Service Delivery Jobs

escalation point, supporting a varied customer base across Microsoft 365, Azure, networking, infrastructure and cyber security, while also getting involved in migrations, projects and service improvements. What you'll do Take ownership of complex 3rd line incidents and technical escalations through to resolution Troubleshoot Microsoft 365, Azure, Windows Server … quickly and effectively Mentor 1st and 2nd Line Engineers and share technical knowledge across the team Identify opportunities to improve reliability, automation, documentation and service delivery Work with customers, internal technical teams and third-party suppliers to resolve issues Carry out occasional customer-site visits for installations, projects ...

defined back-office function based on leading practices and KPMG’s six-layer Target Operating Model. The target operating model comprises of service delivery model, people, process, technology, data & insight and governance & controls. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight … ever-increasing demand for our market leading services and are seeking IT management consultants with relevant expertise and experience. What you need to do: Delivery track record in one or multiple Oracle EPM products such as Planning, Financial Consolidation and Close implementations (Oracle FCC), PCMCS, ARCS, EDMCS ...

Knowledge of identity and access management principles. Experience supporting Windows and Apple hardware environments. Familiarity with mobile device management (MDM) platforms. Experience using IT service management or ticketing systems. Experience creating and maintaining technical documentation. Confidence using AI tools to improve productivity and support operational processes. Strong communication skills … aspect of the role involves leveraging AI tools and automation. You'll identify opportunities to improve efficiency, automate repetitive activities and enhance service delivery through innovative solutions. Alongside this, you'll maintain accurate documentation, knowledge articles and system records while contributing ideas for continuous improvement. What ...

improvement of the firm's global IT infrastructure, systems, and cybersecurity capabilities, working closely alongside the Infrastructure Operations Team, which manages day-to-day service delivery and support. As a project, engineering, and security-focused function, the Infrastructure Engineering Team delivers technology projects and programmes, as well … firm data and security and data protection policies. Identify, analyse, monitor and minimise areas of risk that pertain to Information technology. Project Delivery Be able where relevant to participate in and lead varied IT Infrastructure lifecycle & security projects. Including HLD creation, solution costing and review. Ensure that proposed infrastructure ...

number of bespoke/legacy applications Packaging of applications Excellent communications skills, organisational skills and independent and autonomous working Experience in ITIL ICT service delivery on critical infrastructure Experience of working under pressure to meet deadlines while handling multiple priorities Experiencing in patch management including analysis and deployment ...

across multiple technical disciplines. Able to switch between technologies and priorities depending on the situation. Proactive in identifying opportunities to improve systems, processes and service delivery. Comfortable working independently while contributing effectively within a small IT team. Experience Required Ideally, you will have at least two years' experience ...

level required to perform the role or equivalent experience. The post-holder will actively support and contribute to the requirements of the service and ensure compliance with performance targets and quality standards required at a local and national level. Main duties of the job Communicate with relevant departments … Provide support and contribute to training of new/junior members to the team. Document and monitor all aspects of patient care coordination and service delivery onto the Trust IT systems e.g. Cancer Access Database, Winscribe, WebV, ICE, ICS, CRIS,PPM database etc. to ensure the patient ...

e.g., enterprise security architecture, compute services, storage, large-scale networking, virtualization, data center, integration architecture (API), orchestration technologies (Kubernetes, Docker, open stack), systems resiliency, service support, Secure application development lifecycle management (DevSecOps), and service delivery). Lead through influence, communicate effectively through clarity of thought and demonstrated … strong technologist with pragmatic view and creative mind, and a natural collaborator with line of business security architects, engineers, developers, application owners, service providers, and senior management. Proven experience securing cloud software, platforms and/or infrastructures. Hands‐on experience as an engineer or architect with public cloud technologies ...

e.g., enterprise security architecture, compute services, storage, large-scale networking, virtualization, data center, integration architecture (API), orchestration technologies (Kubernetes, Docker, open stack), systems resiliency, service support, Secure application development lifecycle management (DevSecOps), and service delivery). Lead through influence, communicate effectively through clarity of thought and demonstrated … strong technologist with pragmatic view and creative mind, and a natural collaborator with line of business security architects, engineers, developers, application owners, service providers, and senior management. Proven experience securing cloud software, platforms and/or infrastructures. Hands‐on experience as an engineer or architect with public cloud technologies ...

traditional account management role, nor is it simply a sales position. The role sits at the intersection of strategy, innovation, technology, commercial development and service delivery, helping to turn our client into a scalable, data-enabled workplace solutions business. You will be both visionary and practical. You will … Work Scheme Free Staff Parking 25 days holiday Dress Down Fridays smart casual Staff Referral Scheme Eye care vouchers Pension contributions after 3 months service Life insurance Electric car salary sacrifice scheme Key responsibilities You will lead the development and commercial growth for our client as a distinct service ...

services. You will use systems and tools including Halo, Power BI, Excel, Donorfy and Microsoft Forms to build dashboards, generate reports and support service improvement. This is a varied and rewarding role for someone with strong analytical, written communication and organisational skills, and a genuine interest in how information … drive positive change. DUTIES Your duties as the Data Analyst include: Performance Reporting: Produce reports on service delivery, outcomes and performance against targets for a range of audiences Data Analysis: Collect, organise, interpret and present data clearly for funders, commissioners, managers, trustees and stakeholders Dashboard Development: Build ...

deliver measurable business value. The Opportunity You'll play a key role in defining and winning strategic ServiceNow engagements, working alongside sales, consulting and delivery teams to create compelling solutions for enterprise clients. From early discovery and client workshops through to executive presentations, proposals and solution design … Strong pre-sales, solution design and solutioning experience , with a track record of shaping and winning complex enterprise engagements. * Key Requirement: Deep ServiceNow HR Service Delivery (HRSD) experience , with the ability to design employee experience solutions, optimise HR service processes and advise clients on maximising platform value. ...

give our clients, and our colleagues, the best possible experience of Aztec’s client servicing applications suite and to strive to deliver a service offering that differentiates us from our competitors.The role involves a range of tasks from creating requirement documents alongside members of the client-facing teams, configuring … applications and introduce new tools that enhance efficiency, scalability, and client satisfaction.**Vendor and Partner Management:*** Build strong relationships with third-party vendors, ensuring service delivery meets performance, security, and cost-effectiveness standards.* Oversee vendor roadmaps and developments to align with Aztec’s operational needs, advocating ...

Manager Location : Woking area (office-based) Salary : £36,000£46,000 per year Job Type : Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its team. This role is ideal for someone who enjoys … youll be doing Build strong, long-term relationships with a portfolio of client accounts Act as the main non-technical point of contact for service experience and engagement Own the client onboarding journey, ensuring a smooth and well-coordinated transition into managed services Ensure clients clearly understand their services ...

develop and lead projects to deliver significant benefits to ELFS colleagues and our NHS partners ELFS Business Services is an NHS owned Shared Service organisation providing back-office transactional services to many NHS Trusts across England. Established in 2002, We are a business division of Lancashire Teaching Hospitals … streamlining and standardisation including introducing new ways of working, systems, and technologies to ensure the organisation remains at the forefront of innovation providing effective service delivery Champion continuous improvement by constructively challenging existing practices, introducing improvements where appropriate in order to deliver a recognised high-quality service ...

resolution and asset care Collaborating cross functionally to resolve operational issues Leading root cause analysis and implementing corrective actions Managing contractors and third-party service providers Ensuring SLA compliance and strong service delivery Overseeing site wide facilities management including cleaning, utilities and infrastructure Ensuring environmental compliance … response planning and incident management Supporting infrastructure, energy and building services projects Monitoring budgets, reporting KPIs and driving continuous improvement Managing labour, Opex and service support budgets circa £5M Overseeing procurement of parts, materials and critical stock Delivering automation and facilities projects, upgrades and modifications The Person: Extensive experience ...

point of contact for engineers, Project Managers, customers, and internal teams, helping to diagnose technical issues, coordinate information, and ensure projects and service activities are delivered efficiently and to a high standard. The Role As a Technical Support Engineer, your responsibilities will include: Acting as the first point … technical queries during installation, servicing, commissioning, and aftercare. Escalating complex technical issues to senior engineering teams where required. Supporting the planning and coordination of service activities. Maintaining accurate technical records, databases, and documentation. Reviewing service reports and technical information for accuracy and completeness. Supporting compliance and quality assurance ...

Define agent roles, responsibilities, decision rights and control boundaries. Design operating models incorporating: Human-in-the-loop controls Exception handling Audit management Regulatory oversight Service monitoring Performance measurement Create standards for agent lifecycle management. Atos guidance emphasises that agents must operate within defined decision boundaries, KPI frameworks and controlled … programmes. 6. Stakeholder Leadership Engage with Executive Committees, Customer Committees and Transformation Boards. Build strong partnerships with: Operations Technology Risk Compliance Legal Data teams Service Delivery functions Act as the organisational authority for agentic transformation. Present business cases, progress reports and outcome metrics to senior stakeholders. 7. Benefits ...

digitally enabled organisation while ensuring our technology continues to support an outstanding experience for colleagues, members and customers. What you'll do Lead the delivery of our digital transformation agenda, embedding technology and digital solutions across all areas of the organisation. Develop and implement digital and IT strategies that … digital innovation, including the effective and responsible use of generative AI. Lead a portfolio of transformation and change projects, ensuring strong governance, effective delivery and successful adoption. Work closely with leaders across the organisation to identify opportunities where technology can improve processes, services and outcomes. Lead and inspire high ...

digitally enabled organisation while ensuring our technology continues to support an outstanding experience for colleagues, members and customers. What you'll do • Lead the delivery of our digital transformation agenda, embedding technology and digital solutions across all areas of the organisation. • Develop and implement digital and IT strategies that … digital innovation, including the effective and responsible use of generative AI. • Lead a portfolio of transformation and change projects, ensuring strong governance, effective delivery and successful adoption. • Work closely with leaders across the organisation to identify opportunities where technology can improve processes, services and outcomes. • Lead and inspire high ...

activities across multiple client environments. You will ensure that engineers, equipment, suppliers, and client requirements are aligned to deliver services within agreed timescales and service levels. You will act as a central point of coordination, proactively managing schedules, identifying potential delays, and ensuring work progresses smoothly from request … Excellent written and verbal communication skills. Strong Microsoft Office skills, particularly Outlook, Excel, and Word. Previous experience in scheduling, resource planning, coordination, logistics, or service delivery environments. The ability to work effectively within a fast-moving operational team. Experience using service management, scheduling, or workforce planning systems ...

Product Configuration: Configure and manage data products using templating languages ( Handlebars.js/Moustache.js ) and layout markups ( Typst ). Product Onboarding: Collaborate with Product Managers, Service Delivery Managers, and stakeholders to support the end-to-end product onboarding journey. ITSM & Service Operations: Log, manage, and resolve Changes, Incidents ...

whichever path you choose to take. Find out more about life at Alter Domus at careers.alterdomus.com JOB DESCRIPTION: We are establishing a data-driven service delivery model in which operational processes will progressively move from the client’s landscape into ours. For a period of time, both environments … will interact as part of a single service chain. This requires clear ownership of data, well-defined integration patterns, and controlled transitions between systems. The Senior Data & Integration Architect provides the architectural leadership to design these flows, define boundaries, and ensure that the service can operate reliably throughout ...

wider NHS system. The successful candidate will play a pivotal role in shaping the future Property & Facilities Management operating model while supporting the delivery of the Trust's contribution to the New Hospital Programme (NHP). The Role You will lead the strategic transformation of Property & Facilities Management services … requirements of a new, digitally enabled healthcare estate. The role sits at the centre of a complex governance structure, engaging with programme boards, delivery groups, clinical and operational workstreams, Property & FM leadership teams, and national New Hospital Programme representatives. Key Responsibilities Lead all Property & Facilities Management (P&FM) matters ...

About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations … join a leading UK law firm. This role will support the design, configuration and adoption of legal technology solutions that improve client collaboration, matter delivery, workflow efficiency and reporting. You will work closely with partners, lawyers, legal operations, knowledge management, IT and clients to gather requirements, build HighQ sites ...