476 to 500 of 1,122 Permanent Service Delivery Jobs

that drive marketing effectiveness and efficiency across the customer journey. Tag respects individuality and the power of collaboration, turning big ideas into impactful results. The role The Head of Delivery at Tag Worldwide will lead the end-to-end execution of work across the business, ensuring every project is delivered with precision, pace, and impact. This role combines strategic … delivery leadership with deep integration of project management, overseeing systems, people, processes, and operational reporting across creative, production, strategy, and tech. You will reshape and embed the delivery function as a core operational engine, driving smarter, more efficient ways of working, enabling granular reporting, fostering a high-performance team culture, and strengthening the connection between PMs, account teams … ll also inherit key responsibilities from the Head of PM remit to ensure full alignment across project leadership, workflow governance, and cross-functional collaboration. Responsibilities Lead and Reorganise the Delivery Function Restructure the delivery organisation across PMs and cross-functional leads Define clear roles, responsibilities, and reporting lines to drive accountability Integrate PM delivery skillsets to match More ❯

that drive marketing effectiveness and efficiency across the customer journey. Tag respects individuality and the power of collaboration, turning big ideas into impactful results. The role The Head of Delivery at Tag Worldwide will lead the end-to-end execution of work across the business, ensuring every project is delivered with precision, pace, and impact. This role combines strategic … delivery leadership with deep integration of project management, overseeing systems, people, processes, and operational reporting across creative, production, strategy, and tech. You will reshape and embed the delivery function as a core operational engine, driving smarter, more efficient ways of working, enabling granular reporting, fostering a high-performance team culture, and strengthening the connection between PMs, account teams … ll also inherit key responsibilities from the Head of PM remit to ensure full alignment across project leadership, workflow governance, and cross-functional collaboration. Responsibilities Lead and Reorganise the Delivery Function Restructure the delivery organisation across PMs and cross-functional leads Define clear roles, responsibilities, and reporting lines to drive accountability Integrate PM delivery skillsets to match More ❯

and cross-functional teams to define deployment configurations and detailed designs. • Prepare and present technical requirements and specifications to peer engineers and related groups. • Manage daily activities related to service delivery and engineering task performance. • Maintain regular communication with government stakeholders to ensure deliverables are clearly understood, timelines and quality goals are met, and emerging requirements are identified. … equipment, IPS/IDS, and other hardware. • Configure networks to ensure smooth, reliable operation in alignment with business objectives and processes. • Provide directions to internal support teams and managed service providers (IRM, TWD, telecom carriers, and other vendors) consistent with best practices. • Monitor network performance and troubleshoot issues as needed. • Collaborate with infrastructure engineering teams to assess near- and … long-term network capacity needs. • Create and maintain documentation for network configurations, mapping, diagrams, processes, and service records. • Develop, implement, and maintain policies, procedures, and training plans for network administration and usage. • Research network products, services, protocols, and standards to remain current with industry developments, recommending solutions that meet business or application needs. • Practice network asset management, including inventory More ❯

with our clients to help in achieving their goals. About the role: Act as the primary contact and ensure the highest levels of customer satisfaction is maintained Preparation of Service Reports and customer presentations Organise regular Customer Service Reviews and meetings Retain accurate documentation in adherence to the Sword Quality Management System Act as customer point of contact More ❯

this role you will focus on enhancing efficiency by implementing cutting-edge deployment pipelines and fostering collaboration between technical teams and enterprise stakeholders. With a strong background in IT service management and a passion for driving continuous improvement, you'll play a key role in advancing our delivery processes while aligning them with organizational goals and industry best … setting as well as critical skills in developing partnerships, modeling behaviors, and developing team capabilities - Partner with the enterprise stakeholders, IT support organization and development teams to chart a service delivery roadmap, manage deliverables, SLAs and SLOs Job-Specific Minimum Requirements: - Active Secret clearance is required. - Due to federal requirements, only US Citizens can be considered. Candidates with … dual citizenship cannot be considered. - 12+ years of experience in IT Services delivery field, with a focus on DevSecOps solutions. - 3 years of cloud experience with AWS, Azure and/or GCP - 3 years of experience working in an Agile delivery environment - 2 years of experience building and releasing Infrastructure-as-Code (IaC) in a controlled environment with More ❯

this role you will focus on enhancing efficiency by implementing cutting-edge deployment pipelines and fostering collaboration between technical teams and enterprise stakeholders. With a strong background in IT service management and a passion for driving continuous improvement, you'll play a key role in advancing our delivery processes while aligning them with organizational goals and industry best … setting as well as critical skills in developing partnerships, modeling behaviors, and developing team capabilities - Partner with the enterprise stakeholders, IT support organization and development teams to chart a service delivery roadmap, manage deliverables, SLAs and SLOs Job-Specific Minimum Requirements: - Active Secret clearance is required. - Due to federal requirements, only US Citizens can be considered. Candidates with … dual citizenship cannot be considered. - 12+ years of experience in IT Services delivery field, with a focus on DevSecOps solutions. - 3 years of cloud experience with AWS, Azure and/or GCP - 3 years of experience working in an Agile delivery environment - 2 years of experience building and releasing Infrastructure-as-Code (IaC) in a controlled environment with More ❯

essential Extensive IT Skills Required Key Responsibilities Lead and coordinate the integration of an acquired organisation through a series of software and infrastructure projects. Develop, manage and oversee the delivery of project plans, timelines, and deliverables across multiple workstreams. Engage with key stakeholders across both organisations to ensure smooth transition and alignment and ensure the change is managed in … a way aligned with the Swanton ETHOS. Identify risks and implement mitigation strategies to ensure successful integration. Facilitate communication and change management activities to support staff and service continuity. Report progress to senior leadership and provide recommendations for continuous improvement. About You Strong leadership and interpersonal skills. Excellent communication and engagement abilities. Adaptability, Resilience and experience in managing change. … Pragmatic problem-solving capabilities, being able to flex to ensure the successful outcomes of the projects. Understanding of social care service delivery (desirable) Historical track record of delivery Person Specification Extensive knowledge of OFSTED and children’s care legislation Experience in a quality role ideally within a children’s residential setting Ability to self-motivate, work independently More ❯

This is an opportunity to take ownership of a high-performing support function in a fast-paced trading environment, providing guidance to a global team and ensuring first-class service delivery across business-critical systems. The Role You will lead a small but impactful support team, ensuring operational stability across a large-scale international user base. With direct … responsibility for mentoring engineers, refining processes, and driving service improvements, you’ll play a pivotal role in how the business delivers technology to front, middle, and back-office teams. You will act as the key escalation point for complex issues, working closely with development, infrastructure, and trading support groups to resolve problems quickly and effectively. Proactive monitoring, incident management More ❯

Product Manager – Internal Tools & Delivery Location: Hybrid (2 days/week in Earls Colne, Essex, or Central London) Type: Full-time Salary: £60,000 - £70,000 based on experience About Water Direct Water Direct is the UK’s leading provider of alternative water supplies, delivering emergency and planned services to water utility companies, commercial organisations, and critical infrastructure nationwide. … Our work ensures that households, hospitals, and businesses have access to water when it matters most. In 2024, we began a strategic investment in technology to improve service delivery, transparency, and operational efficiency—building a new digital platform to manage our operations and create the foundation for growth into new services and markets. Our Product Vision We are … next phase of growth. You’ll lead the specification, implementation, and rollout of critical internal tools and systems, shaping how we scale our operations nationally. This is not just delivery – it’s an opportunity to own product decisions that will transform a traditionally manual industry into a data-driven, tech-enabled operation. This is a hybrid role combining product More ❯

Product Manager – Internal Tools & Delivery Location: Hybrid (2 days/week in Earls Colne, Essex, or Central London) Type: Full-time Salary: £60,000 - £70,000 based on experience About Water Direct Water Direct is the UK’s leading provider of alternative water supplies, delivering emergency and planned services to water utility companies, commercial organisations, and critical infrastructure nationwide. … Our work ensures that households, hospitals, and businesses have access to water when it matters most. In 2024, we began a strategic investment in technology to improve service delivery, transparency, and operational efficiency—building a new digital platform to manage our operations and create the foundation for growth into new services and markets. Our Product Vision We are … next phase of growth. You’ll lead the specification, implementation, and rollout of critical internal tools and systems, shaping how we scale our operations nationally. This is not just delivery – it’s an opportunity to own product decisions that will transform a traditionally manual industry into a data-driven, tech-enabled operation. This is a hybrid role combining product More ❯

Product Manager – Internal Tools & Delivery Location: Hybrid (2 days/week in Earls Colne, Essex, or Central London) Type: Full-time Salary: £60,000 - £70,000 based on experience About Water Direct Water Direct is the UK’s leading provider of alternative water supplies, delivering emergency and planned services to water utility companies, commercial organisations, and critical infrastructure nationwide. … Our work ensures that households, hospitals, and businesses have access to water when it matters most. In 2024, we began a strategic investment in technology to improve service delivery, transparency, and operational efficiency—building a new digital platform to manage our operations and create the foundation for growth into new services and markets. Our Product Vision We are … next phase of growth. You’ll lead the specification, implementation, and rollout of critical internal tools and systems, shaping how we scale our operations nationally. This is not just delivery – it’s an opportunity to own product decisions that will transform a traditionally manual industry into a data-driven, tech-enabled operation. This is a hybrid role combining product More ❯

stakeholders. You'll lead a team comprising of Application Support specialists and manage the third-party providers. You'll need to have: Proven experience in managing IT operations and service delivery teams Strong knowledge of ITIL or other IT service management frameworks Excellent leadership, communication and interpersonal skills Strong problem-solving abilities and attention to detail Experience … managing third party IT service provider, particularly IT helpdesk suppliers is an important aspect of the role. This will include ensuring all contractual requirements are maintained and performance measures are reviewed monthly. You'll work directly with procurement on supplier management ensuring value add through strong vendor relationships With a reputation for providing innovative underwater systems for the Royal … to test systems at sea. As a leading innovative maritime systems company, TKMS ATLAS UK operate throughout all phases of the acquisition and engineering lifecycles, from concept to In-service Support. You'll also get a package that includes: Competitive salary Career Development and Training Pension with up to 1.5X employer contributions 25 days holiday (increasing to 28 days More ❯

stakeholders. You'll lead a team comprising of Application Support specialists and manage the third-party providers. You'll need to have: Proven experience in managing IT operations and service delivery teams Strong knowledge of ITIL or other IT service management frameworks Excellent leadership, communication and interpersonal skills Strong problem-solving abilities and attention to detail Experience … managing third party IT service provider, particularly IT helpdesk suppliers is an important aspect of the role. This will include ensuring all contractual requirements are maintained and performance measures are reviewed monthly. You'll work directly with procurement on supplier management ensuring value add through strong vendor relationships With a reputation for providing innovative underwater systems for the Royal … to test systems at sea. As a leading innovative maritime systems company, TKMS ATLAS UK operate throughout all phases of the acquisition and engineering lifecycles, from concept to In-service Support. You'll also get a package that includes: Competitive salary Career Development and Training Pension with up to 1.5X employer contributions 25 days holiday (increasing to 28 days More ❯

been helping clients grow smarter for over 20 years, driven by a culture that values people, progress, and purpose. They're now looking for a hands-on Software Support Delivery Manager to lead their Birmingham support team, so if you know how to lead with empathy, keep operations running smoothly, and deliver standout customer experiences, we'd love to … they work and succeed. If you're ready to grow your career and help businesses grow better and faster, you'll fit right in. Description As the Software Support Delivery Manager, you'll be a people-first leader, managing a UK-based Application Support team in Birmingham. You'll be responsible for ensuring smooth daily operations, keeping performance on … meeting SLAs, and maintaining strong response times for customers. In addition, you will handle customer escalations where necessary, and incidents with clarity and professionalism, whilst improving processes, documentation, and service consistency across the team. The company are international, so you will also collaborate with global support leaders to ensure smooth handoffs and alignment. The role follows a hybrid model More ❯

and operational readiness of critical facilities. The role of a Senior Sprinkler Technician represents the highest level of technical expertise and leadership in the field of fire sprinkler system service and testing. Sprinkler Technician 4 holds a senior position within the team, responsible for leading complex projects, providing strategic guidance, and mentoring junior technicians. The role involves overseeing critical … systems Develop and implement advanced maintenance strategies, system upgrades, and enhancement plans to optimize system performance. Mentor and guide junior technicians, imparting knowledge, skills, and best practices for effective service delivery. Develop training plans and conduct trainings of different aspects of fire alarm systems. Collaborate with cross-functional teams to plan, execute, and oversee large-scale projects involving fire … data, and recommend system enhancements for maximum efficiency. Stay abreast of industry developments, technological advancements, and regulatory changes to ensure adherence to standards and best practices. Emphasize safety, quality service delivery, and customer satisfaction in all service activities, demonstrating a commitment to excellence and professionalism. Serve is subject matter expert and provide remote assistance to other team More ❯

Birmingham. With a 30-year history of delivering end to end digital and telco solutions for a national client base this individual will help define a high-level product delivery strategy as the business scales up over the next few years. Utilizing 4 years plus of experience working with a wide range of managed services across networking and security … alongside a solid understanding of the product sales & business lifecycle this Product Manager will play a key role in new product introduction and go to market strategy overseeing service delivery and business delivery (marketing, sales, revenue forecasting etc) In return this Product Manager can excellent growth opportunities in one of the fastest growing midlands based tech businesses More ❯

SIP trunking, voice gateways (CUBE), and QoS. Provide Tier III support and root cause analysis for escalated voice/collaboration issues. Work closely with the Network, AV, Security, and Service Desk teams to ensure end-to-end service delivery and availability. Support the integration of UC systems with Microsoft Teams, Office 365, and enterprise video conferencing platforms. More ❯

opportunity for someone early in their career who's looking for hands-on experience, you'll be delivering high-quality end-to-end support across desktop services, ensuring excellent service aligned with internal SLAs. This is a dynamic role offering variety every day - from handling service desk requests to getting involved with infrastructure projects that contribute to the … a focus on security, cost, and long-term value Requirements * Level 3 Information Communication Technician certificate (or equivalent) and GCSEs in Maths and English * Entry-level experience in IT service delivery * Familiarity with help desk/ticketing systems * Strong troubleshooting and customer service skills * Excellent verbal communication * Analytical mindset with good problem-solving abilities * Self-motivated and More ❯

Role - Helpdesk Lead Location - Whiteley Start - ASAP Salary - £35,000 to £40,000 The Role We are working with a fast-growing Managed Service Provider based in Whiteley, Hampshire, who are looking to appoint a Helpdesk Lead to join their dynamic team. In this role, you will be responsible for leading a small team of 2nd Line Engineers, ensuring … service tickets are managed and resolved in a timely and professional manner. You will act as the key escalation point, providing advanced troubleshooting support and ensuring high-quality service delivery across the client base. This is a hands-on leadership role, requiring both team leadership skills and strong 3rd Line technical expertise across Microsoft technologies. The Opportunity More ❯

Overview Hello! We're Teya. Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance. At Teya we believe small, local businesses are the lifeblood of our communities. We're here … s a level playing field that gives small businesses with a fighting chance against the giants of the high street. We're here because we see banks and legacy service providers making things harder for them. We don't think the best technology or the best service should be reserved for those with the biggest headquarters. We're … and mature CR agents, supporting consistent performance and rapid growth. Drive automation and efficiency: Identify and implement opportunities for automation, digital tools, and process improvements that boost productivity and service quality. Manage third-party teams: Oversee the performance, alignment, and scalability of outsourced CR operations in line with our standards and tone of voice. Partner with country leaders: Work More ❯

Specify, quote, plan, and deliver technical solutions with rigour and excellence. Act as senior point of technical escalation and QA on infrastructure setup and delivery. Drive the design and delivery of a robust cybersecurity strategy for all customers, maintaining alignment with evolving industry standards and best practices. Design and build secure user devices (PC/laptop builds, anti-malware … mirroring, device integrity). Lead the adoption of proactive monitoring and automation tools to help transition the business from reactive support to predictive, streamlined operations. Lead on service management excellence ticket discipline, root cause analysis, and continuous improvement. Ensure all backup strategies (on-premises and cloud) are fit for purpose, with robust monitoring and management to maintain data integrity … to rollout. Deep infrastructure expertise including device imaging, endpoint security, and network services. Strong hands-on experience with RMM platforms and proactive monitoring tools. Ticketing systems and ITIL-style service delivery know-how. Backups, disaster recovery, and continuity planning fit for SME/school environments. Proven ability to install, configure, and support print management solutions such as Papercut. More ❯

Specify, quote, plan, and deliver technical solutions with rigour and excellence. Act as senior point of technical escalation and QA on infrastructure setup and delivery. Drive the design and delivery of a robust cybersecurity strategy for all customers, maintaining alignment with evolving industry standards and best practices. Design and build secure user devices (PC/laptop builds, anti-malware … mirroring, device integrity). Lead the adoption of proactive monitoring and automation tools to help transition the business from reactive support to predictive, streamlined operations. Lead on service management excellence ticket discipline, root cause analysis, and continuous improvement. Ensure all backup strategies (on-premises and cloud) are fit for purpose, with robust monitoring and management to maintain data integrity … to rollout. Deep infrastructure expertise including device imaging, endpoint security, and network services. Strong hands-on experience with RMM platforms and proactive monitoring tools. Ticketing systems and ITIL-style service delivery know-how. Backups, disaster recovery, and continuity planning fit for SME/school environments. Proven ability to install, configure, and support print management solutions such as Papercut. More ❯

security improvements and enabling business transformation. The opportunity As a Senior Advisory Consultant within our growing UK&I Advisory Practice, you will be an integral part of our client delivery team, working alongside experienced advisors to support the delivery of cybersecurity strategies. This role is specifically focused on supporting clients across the UK's Defence sector, and as … to obtain a security clearance - SC level. Location: Remote working with flexibility for traveling to client sites as required Role and responsibilities: Promoting and influencing practice growth Support the delivery of billable customer engagements across the UK Defence Sector Working alongside experienced team members, delivering solutions and services to Defence clients. Assisting in maintaining client relationships through excellent service delivery, identifying opportunities to grow the account, and identifying opportunities where Atos products and services could provide value to the customer. Strategic Contribution Support the delivery of value through: Contributing to security assessments and strategy development Assisting with security architecture reviews and designs Supporting regulatory compliance initiatives Helping develop security transformation roadmaps Contributing to cloud security solutions More ❯

backup infrastructure o Provides secure, reliable, high-availability storage and backup services for hosted customers and datacenter infrastructure o Manages capacity reporting and monitoring to ensure successful datacenter hosting service delivery and support to evolving architecture and customer requirements • Serve as the technical expert in the design, engineering, operation, sustainment and modification of on-prem and cloud-based … security in compliance with DOD/USMC/HCS policy including patching and auditing. • Automate the environment including routine management checks, reporting, event notifications and actions, software updates and service packs. • Plan for capacity including monitoring anticipating expansion or contraction requirements and submitting recommended solutions via customer processes • Support 24x7x365 operations including on-call duties and occasional night and More ❯

SCI eligibility • Location: Arlington, VA & Mark Center • Work Schedule: 100% Onsite • RMantras is seeking an experienced Program Task Order Manager to provide support to a mission critical Infrastructure Support Service across all managed platforms using on-site contractor support services for our customer onsite in Arlington, VA and Mark Center. The position requires to obtain an integrated, structured approach … updating and posting of access control rosters as deemed appropriate by DISA Security. The contractor shall demonstrate how they will streamline tasks for efficiencies, add value, and improve response delivery to the customers, mission partners and support agencies that reside within DISA Infrastructure Facility Rooms (IFRs). Primary Responsibilities: The primary objectives of the Infrastructure Support Services are as … follows: • High levels of service availability: The demand for high availability is due to the mission- critical nature of the services provided to the DoD Community. • Security: The environment must be secure and meet all regulatory security requirements per appropriate DISA and DoD regulations, policies, guidelines, and best practices. • Flexibility: The service must demonstrate agility to provide rapid More ❯