501 to 525 of 1,598 Permanent Service Delivery Jobs

Diversity, Mentoring and Sustainability programs. THE ROLE IN SHORT The Fleet Services Team Manager plays a pivotal role in translating MICHELIN Connected Fleet's service strategy into day-to-day results. You will lead, coach and develop a team of Fleet Service Agents who support customers through Deployment … hands-on leadership role requiring strong people management skills, a keen eye for process and quality, and the ability to balance operational delivery with continuous improvement. WHAT WILL I BE DOING: Team Leadership: Day-to-day management: Lead, coach and motivate a team of Tech Support Agents, running regular ...

## Head of Service Development – UnitasApplylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR-0023567The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.Our business is unique in its ability to reach … globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with ...

sporadic workloads, and during under high activity and interruptions. Must be able to work for long periods under artificial light. Outstanding track record in service delivery, customer service, and internal communication. Provide superior customer service, with the ability to address customer escalations as needed with tact ...

organisations to accelerate their digital transformations and unlock the full potential of their technology investments. Our team operates at the leading edge of modern service delivery, combining deep domain expertise, proven governance methodologies, and next-generation Artificial Intelligence to drive measurable business outcomes. In this collaborative, high-impact … environment, you will work alongside a global network of strategists, engineers, and innovators who are shaping the future of enterprise delivery and redefining how technology powers global business.Your ImpactAs a Senior Customer Programme Manager, you will lead and manage the end-to-end lifecycle of large, complex, customer-facing ...

organisations to accelerate their digital transformations and unlock the full potential of their technology investments. Our team operates at the leading edge of modern service delivery, combining deep domain expertise, proven governance methodologies, and next-generation Artificial Intelligence to drive measurable business outcomes. In this collaborative, high-impact … environment, you will work alongside a global network of strategists, engineers, and innovators who are shaping the future of enterprise delivery and redefining how technology powers global business.Your ImpactAs a Senior Customer Programme Manager, you will lead and manage the end-to-end lifecycle of large, complex, customer-facing ...

shape and deliver technology strategy that supports organisational objectives. Your new role Lead infrastructure, network and cyber security teams, ensuring high levels of service performance and availability. Drive operational excellence across data centre, network, security and endpoint technology services. Champion Agile and ITIL best practices across service delivery and support functions. Manage major incidents, service improvements and technology roadmaps. Oversee supplier relationships, contracts and service performance. Manage budgets, resources and technology investments. Collaborate with business leaders to align technology services with organisational needs. What you'll need to succeed Proven leadership experience across infrastructure, networking ...

Account based DC Facilities, ensuring financial and operational commitments are met and where practicable exceeded, whilst also supporting retention and growth. This includes service delivery, P&L oversight and budget management, QHSE, regulatory compliance, people and talent management, operations management, and business development. What this job involves: Provide … ensure additional services and projects are added, and contracts are renewed. Ensure optimum staffing structures operate across your region, balancing cost reduction with the delivery of service excellence and employee satisfaction. Ensure appropriate account review, audit and governance regimes exist to meet regulatory, policy and contractual commitments ...

experienced IT and Help Desk Manager to join our London-based team. In this role, you will lead cross-regional technology operations, service delivery and project delivery across Panavision’s EMEA region. Working closely with our global corporate IT team, you’ll ensure our infrastructure, help desk … fast-moving production-services business across multiple locations. This is a hands‐on leadership role for someone who can balance strategic planning with practical delivery, build strong stakeholder relationships, and keep teams, vendors and projects moving to agreed standards. To succeed in this role, you’ll be organised, accountable ...

customers engage with MTVH, ensuring every interaction is simple, effective, and centred on achieving the best possible outcomes. You will lead the development and delivery of our Customer Experience Plan, creating a modern, data-led and digitally enabled customer proposition that improves satisfaction, drives operational efficiency, and strengthens trust … with fellow directors across Housing, Leaseholder Services, Neighbourhoods, Property, Technology and Corporate Services, you will ensure the customer's voice shapes decision-making and service design across MTVH. You will: Develop and deliver MTVH's Customer Experience Plan. Lead customer contact, customer account management, customer complaints and customer voice ...

customers engage with MTVH, ensuring every interaction is simple, effective, and centred on achieving the best possible outcomes. You will lead the development and delivery of our Customer Experience Plan, creating a modern, data-led and digitally enabled customer proposition that improves satisfaction, drives operational efficiency, and strengthens trust … with fellow directors across Housing, Leaseholder Services, Neighbourhoods, Property, Technology and Corporate Services, you will ensure the customer's voice shapes decision-making and service design across MTVH. You will: Develop and deliver MTVH's Customer Experience Plan. Lead customer contact, customer account management, customer complaints and customer voice ...

make as a BI Analyst – Asset Strategy You will be responsible for delivering high-quality reporting and actionable insight to support the effective delivery and continuous improvement of services. The role focuses on interpreting operational and property asset performance data to help managers understand service and asset performance … identify issues, and take action. The postholder acts as a key link between data and delivery, turning information into clear, meaningful outputs that improve outcomes for customers and services. About you We are looking for someone with: • Experience of producing accurate, timely, and meaningful operational performance reports, dashboards ...

Digital Services Team, the Digital Infrastructure Lead has the responsibility for the development, maintenance, and support of the IT infrastructure for the Welsh Blood Service and Velindre Cancer Centre. As the Digital Infrastructure Lead you will be required to take a flexible and innovative approach combined with excellent interpersonal … communication and Organisational skills to ensure that service requirements for Network, client and infrastructure are supported and delivered across Velindre University NHS Trust. You will be expected to: Provide Operational/Technical Support of multiple services and systems Provide support, guidance and technical advice to colleagues and other ...

overall governance and enterprise design of solution fitment with customer requirements. As Large deal architect you will oversee fitment of technical solution design, service design, commercial model and contractual framework for complex solutions in the respective areas of Network/SDWAN/Cloud & security/Unified Collaboration/Mobility … customer requirement, internal readiness and market competitiveness. This is a tactical role that leads large RFP and significantly contributes in aligning end-to-end service model across delivery and assurance cycles with objectives and requirements of the RFP Minimum Qualifications & ExperienceBachelors degree in engineering; 12-15 Years relevant ...

Managed Services Pre-Sales Service Architect Location: Remote Salary: £65k + Car + £10k comms Role Description We are currently looking for a Service Design Architect to join our dynamic pre-sales function. In this role, you will help shape world-class service solutions that meet … that maintain project momentum. Collaborate Cross-Functionally : Work closely with diverse teams within sales, presales, operations, and project management, ensuring smooth transitions and successful service delivery. Contribute to Service Development : Stay ahead of market trends and industry best practices, ensuring our solutions remain competitive and innovative. Drive Successful ...

Barclays suppliers relationships by developing Management Information (MI) that meets the needs of the bank and complies with quality and control standards. Development of service level agreements to guide service delivery aligned to time efficiency and support the monitoring of service performance. Collaboration with various stakeholder … groups to align services to the clients’ needs and the banks objectives. Development and execution of service improvement initiatives that improve service efficiency and competitive advantage in the marketplace. Director Expectations To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence ...

date: ASAP Responsibilities: Coordinating engineers to attend vessels and sites worldwide for product installation, repair, maintenance, and technical support Managing the end-to-end service process, from initial customer contact and quotations through to order acceptance, service delivery, and job completion Handling incoming service requests, identifying … recording common product faults Providing customers with accurate updates and feedback on completed service work Working closely with Sales, Engineering, and Product teams to support new products and deliver high-quality after-sales service Supporting the development and improvement of procedures for effective service and record management ...

experience The Opportunity We are currently recruiting on behalf of a leading organisation for an experienced IT Lead to take ownership of the delivery, performance and governance of a broad IT estate. This is a key role with responsibility spanning IT infrastructure, networks, telephony, end-user computing, Microsoft services … associated technologies . You will provide both strategic oversight and hands-on leadership, working closely with outsourced service providers and internal stakeholders to ensure the IT environment remains secure, resilient, compliant and fit for purpose. The successful candidate will combine strong technical knowledge with excellent commercial, vendor management ...

supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.Job SummaryYour Career We are seeking an experienced Senior Service Desk/Field Engineer to join our IT Service Desk team. You will serve as a technical expert and a key contributor … delivery, optimization, and automation of end-user support and workplace technology services. You’ll take full ownership of complex issues, implement scalable support solutions, and partner with global IT teams to strengthen system reliability and user experience.This role blends hands-on technical execution with strategic problem-solving and process ...

experienced M&A Programme Director to play a pivotal role in a high-profile separation programme.This is a unique opportunity to lead the delivery and governance of technology services during a complex transition, ensuring operational continuity while supporting the successful separation of a significant business unit. You’ll work … across multiple technology domains, collaborating with senior stakeholders, service owners, vendors and commercial teams to deliver a structured and well-governed transition.The RoleAs the M&A Programme Director, you will establish the governance framework for transition services, oversee service delivery throughout the transition period, manage commercial obligations ...

operations and the associated applications estate. The role requires a proactive leader who can drive IT operational excellence, manage security risks, focus on continual service improvement, drive transformational delivery projects, and work effectively with internal stakeholders and third-party vendors to deliver a high-quality Global IT services. … endpoint security, and vulnerability management tools. Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills: IT Operations & Service ...

design, implementation and administration activitiesUse cases preparation and implementation, connector deployment, maintenance & health checksResponsible for operational activities, Technology escalation support, Security Solution assessment, existing Service maturing and Build activities assistAnalyse potential infrastructure security incidents to determine if incident qualifies as a legitimate security breachEstablishing and governing the security incident … response processes, investigations and security operational processesMaintenance and enhancement of formal service catalogue, service descriptions, targets and performance against theseEnsure security services, tools and platforms are adequately maintainedMonitoring of and reporting on the effectiveness of our security enforcing technologies.Identification and ongoing monitoring of specific security risks and KPIs ...

Overview PJT Partners is seeking an experienced IT Service Manager to lead day‐to‐day IT support operations across our international offices, including London, continental Europe, the Middle East, and APAC. This hands‐on, technical lead role reports to the Global Support Head in New York and the Head … complex or high‐priority incidents across all international locations. Own day‐to‐day performance of the international support team, ensuring SLAs are met and service quality is consistently maintained across London, Europe, Middle East, and APAC. Act as the escalation point for P1/P2 incidents impacting international offices ...

administration activities Use cases preparation and implementation, connector deployment, maintenance & health checks Responsible for operational activities, Technology escalation support, Security Solution assessment, existing Service maturing and Build activities assist Analyse potential infrastructure security incidents to determine if incident qualifies as a legitimate security breach Establishing and governing the security … incident response processes, investigations and security operational processes Maintenance and enhancement of formal service catalogue, service descriptions, targets and performance against these Ensure security services, tools and platforms are adequately maintained Monitoring of and reporting on the effectiveness of our security enforcing technologies. Identification and ongoing monitoring ...

administration activities Use cases preparation and implementation, connector deployment, maintenance & health checks Responsible for operational activities, Technology escalation support, Security Solution assessment, existing Service maturing and Build activities assist Analyse potential infrastructure security incidents to determine if incident qualifies as a legitimate security breach Establishing and governing the security … incident response processes, investigations and security operational processes Maintenance and enhancement of formal service catalogue, service descriptions, targets and performance against these Ensure security services, tools and platforms are adequately maintained Monitoring of and reporting on the effectiveness of our security enforcing technologies. Identification and ongoing monitoring ...

effective operation, optimisation and enhancement of platforms supporting Headquarters and Resident Offices.Working closely with stakeholders across Corporate Services, Information Technology, Procurement and external service providers, the Principal leads the delivery of Smart Workplace initiatives, manages the performance of workplace technology solutions and provides specialist advice to support workplace … line management, technical guidance and development support to the Associate, Smart Workplace.BackgroundThe Sustainability & Smart Workplace function is responsible for the strategic development and operational delivery of Smart Workplace services across the EBRD's global real estate portfolio.Working across Corporate Services, Information Technology, Security, Health & Safety, Procurement, Engineering and Building ...