526 to 550 of 1,869 Permanent Service Delivery Jobs

Tier 2 operational support for web proxy and secure web gateway technologies, including troubleshooting, root cause analysis, and implementation of corrective actions to maintain service reliability and security Provide guidance and support to Security Analysts, acting as an escalation point during investigations, and contribute to the development of operational … procedures, knowledge articles, and investigation guides that promote knowledge sharing and consistent service delivery Ensure timely and effective handover of ongoing investigations, incidents, and operational issues to maintain continuity of security operations Monitor the health and effectiveness of relevant security platforms and elevate issues affecting visibility or detection ...

innovative and leading edge solutions that address the most important challenges that face the higher and further education sectors. Our solution drive efficiency, enhance service delivery, and create exceptional value for our customers. About the Role As a Change Manager, you will lead the human, cultural and organisational … aspects of AI transformation. You will work closely with delivery teams and client stakeholders to design and implement effective change strategies that increase adoption and ensure long-term success. Key Responsibilities Develop comprehensive change management strategies for AI implementation Conduct stakeholder analysis and create stakeholder engagement plans Design ...

## Senior Delivery ManagerApply: Skipton, England: Full time: Posted Today: JR3951## **Hours:**35 hours per week## **Closing Date:**Sun, 25 Oct 2026We are recruiting for a Senior Delivery Manager to lead our agile ‘teams of teams’, driving strategic alignment and the seamless flow of value across mission‐critical … real challenges as we build the tools that get things done for our members - quicker than you imagine.You will be joining the Change Delivery Team, consisting of 2 Senior Enterprise Change Managers, 3 Senior Delivery Leads, 5 Senior Delivery Managers, 1 Senior Change Optimisation Manager, 1 Senior ...

Recruit are seeking an experienced Facilities Service Delivery Manager to take responsibility for the oversight and management of reactive facilities requirements across a multi-site international portfolio including UK & Ireland, Western Europe, Middle East. This is not a traditional site-based Facilities Manager position click apply for full ...

existing portfolio of clients, ensuring high levels of customer satisfaction, supporting client retention and identifying opportunities for account growth. Working closely with technical delivery teams and senior management, you will support contract renewals, client reviews, service delivery and commercial opportunities. This is an excellent opportunity for someone … MSP. Key Responsibilities Build and maintain strong relationships with existing clients, acting as a key point of contact. Monitor client satisfaction, account health and service performance. Identify potential retention risks and work with internal teams to resolve issues. Support contract renewals and maintain accurate client records. Assist with preparing ...

existing portfolio of clients, ensuring high levels of customer satisfaction, supporting client retention and identifying opportunities for account growth. Working closely with technical delivery teams and senior management, you will support contract renewals, client reviews, service delivery and commercial opportunities. This is an excellent opportunity for someone … MSP. Key Responsibilities Build and maintain strong relationships with existing clients, acting as a key point of contact. Monitor client satisfaction, account health and service performance. Identify potential retention risks and work with internal teams to resolve issues. Support contract renewals and maintain accurate client records. Assist with preparing ...

Shape smarter, more resilient technology services at the heart of English football! The Football Association is looking for a Service Product Lead to join our Technology team and play a pivotal role in shaping product service management across all our Product Teams. This is an exciting opportunity … someone who is passionate about investigating root causes and preventing disruptions to our service across our product lines within a complex and evolving environment encompassing our cloud and SaaS estates. Our current Product Service Management capability is still developing, so we are looking for an experienced professional ...

projects within a key connectivity domain that spans network, application services, and customer operations. You play a pivotal role on the Management Team, shaping service delivery and the department's direction in a global context. This position offers high impact across Development, Engineering, Customer Service and Manufacturing … with opportunities to grow as a leader. Verantwoordelijkheden Oversee demand management and roadmaps (short-, mid-, long-term) Manage key platforms and service-delivery suppliers Coordinate global deployment and ensure time, budget, and quality constraints Engage and manage stakeholders across end-users and internal IT Lead people management ...

business reviews Build and maintain executive relationships with customer C-level and senior IT leadership Qualifications 5-8+ years in IT operations, IT service management, IT strategy, or related enterprise IT leadership roles Demonstrated expertise in IT operating models, process redesign, and organisational change management Track record … initiatives and securing buy-in from IT executives and business stakeholders Ability to translate between technical IT language and business outcomes Experience with IT service delivery transformation or enterprise software platforms Strong problem-solving and systems-thinking skills; ability to map complex dependencies and workflows Excellent communication, presentation ...

sizes, from a single location or franchisee restaurant to a global restaurant or hotel chain. The combined company’s complete software-as-service (SaaS) solution suite including scheduling, time & attendance, applicant tracking, training, inventory management/procurement, HR/benefits and payroll services now serves customers … exceptional, strategically minded Principal AI Quality Engineer to drive our AI-driven global QA strategy from the front. Reporting to the Global Head of Service Delivery within Technology, you will be the most senior quality voice in the organisation, shaping how quality is engineered across Fourth’s systems ...

work across Manchester, Stansted and East Midlands, you sit at the heart of the partnership between SITA and Manchester Airports Group (MAG), maintaining service delivery quality in a live, 24/7 operational environment. This is a dual role where you lead, develop and coordinate the local engineering … accountability and the single point of contact (SPOC) for significant incidents across the MAG estate, coordinating operational response, stakeholder communications, escalation activities and service restoration efforts from identification through to resolution and post-incident review. You operate as part of a dual-layer virtual incident management function, working closely ...

platform, applications, ingest pipelines and live services estate. The successful candidate will be accountable for engineering governance, technical assurance, platform reliability, operational resilience and delivery across multiple teams and suppliers. The candidate must demonstrate significant experience in the following: Platform Engineering & Infrastructure AWS cloud platform Terraform Docker NGINX PostgreSQL … Source Control DevOps & Automation Jenkins Groovy CI/CD pipeline design and implementation Infrastructure as Code Platform observability and monitoring Performance management and troubleshooting Service Management & Operational Support Live service management Incident, change and problem management ServiceNow (SNOW) Production support within 24x7 operational environments Supporting secure and business ...

USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty … service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. ...

Tripadvisor is seeking a Director, Service Delivery & Excellence, B2B Support in London and Lisbon. Lead the end-to-end B2B support org across Viator Supply and Bókun, modernizing operations with AI, while managing vendor relationships and a global budget. You will drive frontline delivery, system ownership ...

Investment Banking in London seeks an IT Service Delivery Operational Governance Manager (VP) to drive governance across ITIL practices and regulatory obligations. You will oversee operational resilience, governance reporting and assurance outputs for senior stakeholders while supporting the governance lead. Hybrid working is offered (London city/remote … . The role focuses on effective service management governance across complex financial services technology environments with a strong emphasis #J-18808-Ljbffr ...

growth? Would you like to take ownership of strategic client relationships while helping to develop the wider client engagement function within a growing Managed Service Provider? We are recruiting confidentially for an established technology services business seeking a Senior Technical Account Manager/Virtual CIO. This is a senior … commercial suitability Supporting and coaching colleagues involved in strategic client relationships Maintaining visibility of client priorities, opportunities and upcoming requirements Working closely with technical, service delivery and commercial teams to ensure recommendations are practical and deliverable About You You may already be working as a Virtual CIO, Senior ...

About the job you’re considering As an OOH Shift Lead, you will provide leadership, governance and operational control across the Out of Hours service, ensuring the shift operates with clear ownership, disciplined execution and effective management oversight. The role is accountable for maintaining service stability, leading Major … Incident Management activity, managing operational risk and ensuring all events, incidents, escalations and handovers are controlled in line with agreed service management processes. You will act as the shift authority for operational decision-making, coordinating Senior and Junior Out of Hours Analysts, technical resolver teams, suppliers and stakeholders ...

technology and business consultancy delivering Oracle Cloud-based services from the UK. We seek an Oracle Service Delivery Manager (SC Cleared) to own day-to-day live operations, manage incidents and change, and maintain strong relationships with business leads and technical teams. You will work with Oracle Fusion … consultants across HCM, ERP Financials, or EPM, ensuring timely delivery and resource planning while upholding governance and quality standards. #J-18808-Ljbffr ...

User Support department is built around strong process and procedures, drawing on a strong operational background to ensure a consistently excellent service is delivered each and every time. Forming part of the wider IT department we provide IT support to our internal customer base. It is essential that … face, assisting the existing team in ensuring work coming into the team is actioned as quickly and efficiently as possible, maintaining our high service standards at all times. Work arrives into the team in a variety of ways and is then triaged and allocated to team members to work ...

USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty … service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. ...

designs, customizations, workflows, and integrations. Mentor junior architects and development teams on platform best practices. Drive technical innovation and continuous platform improvement. ServiceNow Implementation & Delivery Lead the technical delivery of ServiceNow projects and enhancements. Collaborate with business stakeholders to translate requirements into scalable solutions. Ensure successful deployment … ServiceNow applications and platform upgrades. Participate in effort estimation, release planning, and technical risk assessments. Support Agile and DevOps delivery methodologies. Integration & Automation Design and oversee integrations between ServiceNow and enterprise systems. Implement solutions using IntegrationHub, REST/SOAPl APIs, MID Servers, and third-party integration tools. Enable workflow ...

time | Hybrid The University of Oxford is seeking an exceptional Director of IT Services to lead the teams responsible for delivering technology infrastructure, project delivery and customer-facing IT services across one of the world's most prestigious and influential institutions. This is a rare opportunity to join Oxford … will lead a resource of over 350 FTE and be responsible for: Leading Oxford's Infrastructure Services, Customer Services, Software Solutions and Programme & Project Delivery functions. Shaping and delivering the University’s digital vision and operating model, and provide collaborative leadership across the digital ecosystem driving the transition ...

systems continue to meet evolving business and customer needs.Reporting to the Manager WMS, IT Europe, you will combine people leadership, technical expertise and operational delivery to strengthen WMS services and contribute to the wider development of our European WMS organisation.Key Responsibilities• Lead, coach and develop WMS implementation and support … escalation point for WMS-related matters.• Collaborate with Operations, IT and customer-facing teams to translate business requirements into effective WMS solutions.• Coordinate project delivery, testing, cutover and hypercare, managing resources, suppliers and operational readiness.• Ensure WMS configurations, integrations and releases remain stable, secure and aligned with operational ...

Title: Service Delivery Engineer (Network Engineering) Salary Range: Competitive based on experience Location: London, UK Overview: Quvia is the first AI-powered quality of experience (QoE) management platform for things that move, like ships and planes, transforming connectivity and digital experiences even in the most remote and hard … story. means helping shape our vision, structures, and systems; playing a key‐role as we launch into our ambitious future. We're looking for Service Delivery Engineers to work on our NextGen connectivity platform. This is an outstanding opportunity to help build an ambitious future for our flagship ...

Intercity Technology in Birmingham is seeking a senior leader to head our service delivery function, driving standardisation, resource planning, escalation handling and continuous improvement across customer engagements. You will lead on-site and field-based teams, build executive relationships with key customers, and partner with Sales for growth. … role requires MSP experience, ITIL knowledge and a proven track record of delivering measurable service improvements. #J-18808-Ljbffr ...