551 to 575 of 985 Permanent Service Delivery Jobs

with learning disabilities. With over 600 learners and residents supported by around 700 staff, the charity’s ICT network and software systems are vital to ensuring safety, communication, and service excellence every day. Reporting to the Head of Information Services, the ICT Application Project Manager will oversee all data-driven projects and software development across the organisation. You will … manage one direct report and coordinate external development partners, ensuring projects are delivered efficiently, securely, and within budget. The role involves maintaining supplier relationships, improving ICT service delivery, developing change management processes, and supporting Cyber Essentials compliance. The Application Project Manager will have proven experience in project and change management, software development oversight, and stakeholder engagement. You will More ❯

ClearPlan was founded in 2013 and we have grown to more than 200 employees operating in over 30 states. ClearPlan provides Project Management Service Professionals to industries focused on Aerospace and Defense, Energy, Construction, and Healthcare/IT. We strive for excellence and have fun along the way which is why we are the Employer of Choice for our … related to CMiC deployment. Assist clients and project teams in identifying issues and troubleshooting to enhance software performance. Develop and maintain project tools and templates to ensure consistent, efficient delivery and reporting. Collaborate with internal teams to continuously improve service delivery and client satisfaction. Demonstrate high emotional intelligence in client interactions, fostering trust, managing expectations, and navigating More ❯

tools and processes to identify troublesome trends as they develop; analyze trends and develop a long-range plan designed to resolve problems and prevent them from recurring; maintain high service levels for the user community. Participate in various IT projects Communicates with departmental and business unit managers, as well as project manager and leaders, to define support initiatives and … of IT organization, which are essential for maintaining good public relations, facilitating communications, and soliciting useful feedback Has collaborative working relationships with outside vendors, which will help to enhance service delivery capabilities Develops relationships with professional organizations, peer groups, and industry trade groups to stay current with technology Maintains expert level of technical knowledge. Additional responsibilities as assigned More ❯

SAP landscapes and apply remediation as needed, following risk and change control processes. Translate technical changes into operational requirements and ensure documentation is complete, shared, and adopted by the Service Request Team. Provide expert guidance on SAP roles, maintaining up-to-date knowledge of best practices, policies, and procedures. Design and execute periodic reviews of SAP roles and access … to meet audit and compliance standards. Resolve SAP role-related incidents, ensuring appropriate prioritisation and stakeholder communication. Manage service delivery and collaboration with external SAP partners, ensuring timely and quality resolution of delegated tasks. Collaborate with the Service Request Team to triage and resolve service requests and incidents, ensuring consistent, customer-focused outcomes. Contribute to special … via manual and transport mechanisms. Understanding of Segregation of Duties (SoD) principles and ability to advise on role changes and compliance. Experience coordinating with cross-functional teams and managing service requests through ticketing systems (e.g., BMC). Familiarity with SAP GRC Access Control and audit processes. More ❯

to ensure strategic alignment and seamless integration across modules (S/4HANA Sales, SD, EDI, MM). Provide expert-level L2/L3 production support, overseeing incident, problem, and service management activities. Conduct detailed business analysis and contribute to the design, build, and deployment of SAP solutions. Deliver data-driven insights and recommendations to optimise processes and enable digital … 4HANA Sales, SD, EDI, and MM modules. Strong understanding of supply chain processes and ERP’s role in driving operational efficiency. Excellent analytical, communication, and stakeholder management skills. Extensive service delivery and incident/problem management experience (L2/L3). Native or fluent French speaker – both written and verbal communication required. Contract Details Duration: 6 months (with More ❯

We have an opportunity for an experienced IT Student Systems Manager who will lead and manage the IT Student Systems Development team and will be responsible for the IT service ownership including the development, enhancement, optimisation and maintenance of student systems. The team is responsible for the analysis, development and testing of solutions to a high standard and quality … and development of corporate student systems and experience of the management of student systems including technical environment, version management and system monitoring will be welcomed. Foundation in ITIL based service delivery is essential. Educated to degree level or above. The ideal candidate will also hold excellent verbal and written communication skills, analytical skills, be self-motivated, and be More ❯

leadership across a wide range of commercial, procurement, outsourcing, and technology matters. You will act as a key business partner to internal procurement and tech teams, supporting: Procurement for service delivery platforms, including hardware and technology contracts Service agreements relating to joint ventures Commercial contract negotiation and drafting Intellectual property and data privacy matters (with support from More ❯

of employees. Our dynamic organization allows you to work across functional business pillars, contributing your ideas, experiences, diverse thinking, and a strong mindset. Are you ready? Requirements The Role Delivery of S/4HANA enabled transformation programmes and specialising in S/4HANA Finance including central finance Design and configure the core Finance solution across FI-AP, FI-AR … You work as a stream lead at CIO/CTO level in a major client organization. You will lead Infosys Consulting operations relating to market development and/or service delivery excellence. You are seen as a role model in the community: Have a broad business skill set including stakeholder management, problem-solving, and resilience Have experience in More ❯

The ideal candidate will possess strong leadership and program/project management skills, the ability to represent the IT Director internally and externally, and a deep commitment to public service, transparency, and resident-centered innovation.The Sr. Program Manager is a role responsible for driving internal and external customer satisfaction, user experience strategy, stakeholder relations, vendor management, and community engagement … public engagements? Lead civic innovation strategies that prioritize digital inclusion and user-centered design? Coordinate executive communications, project alignment, and strategic initiatives across ODT teams? Oversee the planning and delivery of key community engagement programs and civic tech collaborations? Liaise with external partners including but not limited to constituents, community organizations, nonprofit organizations, colleges and universities, and the tech … residents, visitors, and city departments? Manage communication and media projects aimed at showcasing AIM to the public via podcasts, a newsletter, social media, etc Manage communications, training, and customer service improvement programs? Drive performance improvements based on user satisfaction metrics and service delivery benchmarks? Represent the Office of Digital Transformation in cross-agency meetings, civic discussions, and More ❯

responsible for developing and executing account strategies that maximize revenue growth, enhance client satisfaction, and ensure long-term retention. This is a pivotal role that bridges client needs with service evolution, ensuring our offerings continually adapt and innovate to deliver outstanding value. Key Responsibilities Client Relationship Management Develop and nurture strong relationships with existing clients to deliver long-term … teams. Commercial Performance Own the financial performance of your accounts, including forecasting and growth planning. Collaborate closely with Sales and Finance teams to manage profitability and commercial outcomes. Solution Delivery Ensure solutions and services meet client expectations. Identify opportunities to innovate and enhance service delivery through continual improvement initiatives. Client Engagement Regularly meet with client teams in … across the UK, Central Europe, and North America. What my client is looking for 3+ years’ experience in Account Management within IT or Digital Consultancies. Strong understanding of our service offerings and the sectors we operate in. Proven ability to work in a fast-paced environment with evolving priorities. Demonstrated success building relationships at all organizational levels, including C More ❯

leadership and management of people to motivate and change behaviours to align with the Company's vision and direction Acquiring and building new capabilities to further Talan's UK service delivery RESPONSIBILITIES Contribute to the strategic vision and commercial development, and growth of the Company Work as part of the Executive Team to deliver the Company's targets … in the strategic plan Strategic management and development of client services in line with the Company's business strategy Lead on the strategic vision to provide clients with exceptional service Ensure services adapt to changing client demands, e.g. Gen AI Build deep, meaningful executive relationships at senior levels within our largest clients Create the environment through our services to … and grow existing client business through a proactive understanding of those client requirements and realising upselling opportunities Prioritise initiatives, and ensure that resource management and budgetary control for the delivery of all our key contracts is optimal Engender a high-performance culture in our teams Build extensive networks to communicate Talan's interests and represents the Company at external More ❯

the migration of SharePoint from on-premises to cloud platforms . Oversee the development of network and infrastructure architecture to support future growth. Identify and implement improvements across IT Service Desk, Operations, and Infrastructure. Provide technical advice and guidance to maximise ROI on IT investments. Manage vendor relationships and ensure compliance with contracts and service level agreements. Support … capacity planning and proactive service delivery to meet current and future requirements. Review and implement IT policies, architectural standards, and design principles. Key Skills & Experience Proven experience as a Lead IT Manager, Head of IT, or similar senior technical role. Strong hands-on experience with: Server design and implementation (multi-site environments). Network and infrastructure architecture . … Cloud migrations , particularly SharePoint. Solid understanding of IT operations, service desk management, and vendor management. Experience with SQL database administration (optimization and security) – desirable. Excellent leadership, decision-making, and problem-solving skills. Ability to manage multiple priorities and deliver under pressure. If you have the relevant experience and skills for this role and keen to discuss in more detail More ❯

Head of IT to lead the regional IT function, ensuring alignment with global strategy and operational excellence across the UK & ROI. The successful candidate will oversee infrastructure, compliance, and service delivery, managing both people and processes within a complex, fast-evolving environment. Head of IT Main Responsibilities Lead and coordinate IT operations across all business units in the More ❯

opportunities Build and maintain strong client, supplier, and partner relationships Lead, mentor, and develop the commercial team, fostering a high-performance culture Collaborate with Sales, Marketing, Operations, Technical, and Service Delivery teams to deliver client solutions Provide commercial insight and reporting to the board, influencing strategic decisions Contracts and Commercial Manager Benefits: Competitive salary of £70,000 Expenses More ❯

and take proactive steps to improve system performance. Ensure compliance with data protection, privacy regulations, and security standards. Collaborate with product owners to influence roadmaps and future developments. Support service delivery by managing incidents and problems to minimise business impact. Main Skills Needed: Experience in AWS environments. Strong knowledge of telephony and call centre technologies, ideally Amazon Connect. More ❯

opportunities Build and maintain strong client, supplier, and partner relationships Lead, mentor, and develop the commercial team, fostering a high-performance culture Collaborate with Sales, Marketing, Operations, Technical, and Service Delivery teams to deliver client solutions Provide commercial insight and reporting to the board, influencing strategic decisions Commercial Manager Benefits: Competitive salary of £55,000-£75,000, depending More ❯

policies, ensure data privacy compliance, and conduct regular risk assessments in collaboration with the compliance team. Vendor Management: Serve as the main contact for IT vendors and partners, overseeing service delivery and contributing to long-term IT strategy. Support & Training: Provide first-line support to staff, deliver IT training, and maintain clear documentation of systems and procedures. About More ❯

offers four exciting pathways designed to build your technical skills, sharpen your business mindset, and unlock your leadership potential. Whether you're passionate about platforms, data, cyber security or service delivery, you'll find a route that fits your ambition. GIS is evolving into a modern, high-performing organisation—driven by innovation and powered by people like you. More ❯

Engineers, Product and Technical Operations Teams to communicate potential product enhancements and streamline issue resolutions Act as the voice of the customer, providing insights to internal teams to enhance service delivery and align product development with customer needs Identify account growth opportunities via upselling and cross-selling or expanding into new regions/teams/use cases Maximise More ❯

operations and develop mitigation strategies. Stay updated on industry trends, technologies, and best practices related to terminal management. Proactively recommend and implement improvements to enhance terminal management efficiency and service delivery. Requirements: You are: 10+ years of experience as a Business Systems Analyst in the banking or financial services industry, with specific experience in terminal management or payment processing More ❯

/Stress testing. Effectively plan, organise and manage team & supplier activities to deliver high quality, secure, reliable and efficient services, and applying project and risk management approaches to support service delivery. Line management, coaching and mentoring of a team of senior software engineers. Setting and measuring team objectives against strategic goals and organisational priorities. Required Skills/Experience Proven More ❯

/Stress testing. Effectively plan, organise and manage team & supplier activities to deliver high quality, secure, reliable and efficient services, and applying project and risk management approaches to support service delivery. Line management, coaching and mentoring of a team of senior software engineers. Setting and measuring team objectives against strategic goals and organisational priorities. Required Skills/Experience Proven More ❯

database, ensuring it stays accurate and comprehensive Support scoping calls and collaborate with account managers to define penetration testing requirements, provide technical input, and ensure seamless client interactions and service delivery. Improving knowledge and capability through both on the job learning and self-study, preparation for exams and bringing an enthusiastic can-do attitude Delivering high quality engagements to More ❯

+ overtime (1.5x/2x) + on-call payments Contract Type: Full-time, Permanent About the Role Due to continued business growth, our client is seeking an experienced CCTV Service & Maintenance Engineer to join their established team. In this role, youll be responsible for the servicing, fault-finding, and planned maintenance of CCTV systems , ensuring minimal downtime and excellent … service delivery for a variety of commercial clients. Experience with access control and door entry systems would be a strong advantage. This role is field-based across London and surrounding areas, with a structured on-call rota. Key Responsibilities Carry out servicing and preventative maintenance of CCTV systems. Diagnose and repair faults quickly and effectively. Complete reports and … ensure compliance with company standards. Provide excellent customer service on-site. Take part in an on-call rota (1 in 9 weeks, with standby allowance). What Were Looking For Minimum 4 years experience as a service/maintenance engineer in the CCTV/security sector. Knowledge of access control/door entry systems desirable. Strong knowledge of More ❯

3rd Line Team Leader Northampton | £45,000–£55,000 + Benefits Join a leading IT service provider delivering managed IT, cloud, connectivity, security, and support services to businesses across multiple sectors. In this role, you’ll lead a team of 3rd Line Engineers, supporting the Head of Service Desk to drive SLA and XLA performance, manage escalations, and … enhance processes to deliver an exceptional customer experience. You’ll also coach and develop team members, oversee incident ownership, and collaborate across technical functions to maintain service excellence and continuous improvement. What’s on offer: Hybrid working (3 days in/2 days remote after probation), 25–30 days holiday + bank holidays (rising with tenure), optional 2 weeks … social events and incentives, and structured training and progression within a leading European IT provider. What we’re looking for: Experience leading or mentoring technical teams within a Managed Service Provider (MSP) environment Strong technical knowledge across Networking, Server, Storage, Hardware, Security, Cloud, and Modern Workplace technologies Relevant certifications such as VCP, MS102, AZ104, AZ305, CCNA, CCNP-ENT, JNCIS More ❯