576 to 600 of 1,108 Permanent Service Delivery Jobs

ll be doing: Leading and managing a team of business system engineers, system trainers and system data experts Overseeing the digital transformation rollout of new business systems Completing the delivery of a new rostering system (Allocate) HRIS platform (iTrent) development and optimisation Evaluating other long term system replacements Enhancing and optimising key systems to maximise business benefits and efficiency … Managing service delivery provision for tickets related to business systems Driving project delivery across multiple sites, ensuring consistency and high-quality outcomes Managing vendor relationships and ensuring systems remain fully supported What you'll have: Proven experience in leading business system implementations in a multi-site environment Ability to work closely with non technical stakeholders to define More ❯

ll be doing: Leading and managing a team of business system engineers, system trainers and system data experts Overseeing the digital transformation rollout of new business systems Completing the delivery of a new rostering system (Allocate) HRIS platform (iTrent) development and optimisation Evaluating other long term system replacements Enhancing and optimising key systems to maximise business benefits and efficiency … Managing service delivery provision for tickets related to business systems Driving project delivery across multiple sites, ensuring consistency and high-quality outcomes Managing vendor relationships and ensuring systems remain fully supported What you'll have: Proven experience in leading business system implementations in a multi-site environment Ability to work closely with non technical stakeholders to define More ❯

an opening for a Network Engineer (Campus Area Network/Local Area Network (CAN/LAN to support our government customer's global enterprise networks. The CAN/LAN service network architecture provides solutions for modernizing network components while supporting service delivery for customer requirements in a mission-focused operational enterprise. Our team is completely replacing a … providing design, engineering, and transition for a wide range of customer network requirements. This is a unique and rare opportunity to build and transition critical operations to a modern service provider network architecture. Duties and Responsibilities: • Interpret customer requirements and apply standard design approaches for service delivery. Fully document designs with diagrams, bill of materials, cabling sheets, configurations More ❯

do: Act as a trusted advisor to business stakeholders working with them to secure talent whilst providing insights on market trends and hiring strategies. Drive client engagement through exceptional service delivery, onboarding and stakeholder management. Talent delivery, sourcing and vacancy management with a particular focus on technical roles within insurance pricing, finance and information technology. Management of More ❯

Arbuthnot Latham has been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service-led banking powered by modern technology. Job purpose Develop and maintain complex data systems that support the Bank's operations and reporting needs, ensuring they meet all essential data requirements, following strong … Highly developed python and data pipeline development knowledge, must include substantial PySpark experience Demonstrable DevOps and DataOps experience with an understanding of best practices for engineering, test and ongoing service delivery An understanding of Infrastructure as Code concepts (Demonstrable Terraform experience a plus) Demonstrable experience of Data Pipeline testing, including automated testing, data validation and code assurance Demonstrable … experience of working within Agile Delivery projects An understanding of data formats for ingest, transformation and analytics, data security, access control and authorisation, GDPR, data privacy, and information security Awareness of data models in a Medalion Architecture Experience building Semantic, Metric or Analytic models Experience of building Machine Learning models Any experience in MLOps or operationalising Machine Learning Knowledge More ❯

helping people? Do you thrive in a fast-paced environment and enjoy creating outstanding customer experiences ? If so, we want you on our team! We’re looking for Customer Service Representatives (Nights) to represent some of the world’s most recognized brands during the night shift. In this role, you’ll be the first point of contact for customers … application on our company careers page, including screening questions and a brief pre-employment test. : POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services … and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: Manage inbound and outbound calls with professionalism, empathy, and efficiency Troubleshoot and resolve customer issues, focusing on first-call resolution More ❯

helping people? Do you thrive in a fast-paced environment and enjoy creating outstanding customer experiences ? If so, we want you on our team! We’re looking for Customer Service Representatives (Nights) to represent some of the world’s most recognized brands during the night shift. In this role, you’ll be the first point of contact for customers … application on our company careers page, including screening questions and a brief pre-employment test. : POSITION RESPONSIBILITIES: WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services … and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: Manage inbound and outbound calls with professionalism, empathy, and efficiency Troubleshoot and resolve customer issues, focusing on first-call resolution More ❯

qualification records for supplier staff at datacenter sites. Travels regularly to assess performance, deliver training, and resolve issues. Requires U.S. citizenship, a high school diploma or GED, excellent customer service, strong verbal communication, MS Office proficiency, and active Top-Secret Clearance with Polygraph. RESPONSIBILITIES: Develops methodologies for ensuring that Supplier staff are trained in Customer systems, policies, and procedures … for datacenter security using Customer and Supplier-generated training. Maintains a sustainment training program to ensure continued service excellence and any changes to Customer or U.S. Government procedures or regulations. Participates in the development of new training to address adjusted service requirements. Maintains confidentiality, and prevention of disclosure of classified information. Evaluates service quality and identifies areas … reviews. Maintains comprehensive training, licensing, and qualification records for all Supplier resources providing services under this SOW. Regularly travels to the portfolio of Datacenter sites to assess performance and service delivery, provide training where needed, help resolve issues, etc. More ❯

through ITIL processes with the grace of a seasoned shepherd Creating documentation so clear that your future self will thank you (and so will everyone else) Collaborating brilliantly with service management, security, and networking teams to hit those all-important SLAs What We're Looking For Essential skills: Deep IBM i (AS400) wizardry across multiple environments - you know your … a native BRMS mastery (or equivalent backup tooling) - because data loss is not an option Rock-solid security chops - authority management, auditing, job scheduling, the full monty SLA-driven service delivery experience with proper reporting and governance (no smoke and mirrors here) ITIL fluency across Incident, Problem, and Change management - including those heart-stopping emergency changes Stellar communication … stay calm when everything's on fire Bonus points for: Experience mobilising or migrating IBM i estates to hosted/cloud platforms UK public sector or regulated environment experience Service review and KPI expertise Network connectivity know-how (VPNs, secure remote access, etc.) The Practical Bits Flexibility is our middle name: Contract or permanent - we're easy either way More ❯

head office and client locations. This is a high-impact, client-facing role with a focus on building and nurturing long-term partnerships, executing structured sales plans, and enhancing service delivery across a dynamic portfolio of partners. Key Responsibilities Partner Planning & Strategy Own and manage the partner portal as a central resource for communications and engagement. Develop and … relationships with new and existing partners. Drive cross-selling and up-selling opportunities through and with partners. Act as a key point of escalation and expectation management across sales, delivery, and contract lifecycles. Coordinate internal teams to align with partner expectations and ensure delivery excellence. Bid & Tender Collaboration Work with presales, delivery, and bid teams to create More ❯

looking to expand once again in 2022 with a new team dedicated to the Professional Services space which aligns as part of our growth strategy to deliver world class service to all our customers. We’re looking for enthusiastic, hungry and relationship-driven individuals to join the team. As a member of our EMEA team, you will work in … a growing, energised culture, surrounded by motivated and talented colleagues who support many of the worlds top businesses every day. The Customer Success Executive role is focused on service delivery, ensuring that clients use and receive value from their service with us. What’s in it for you? A simple roadmap to working with some of the … provide feedback to all other teams to drive continuous customer success. Personal specification Bachelor's degree AND/or 2-4 years’ work experience in a client facing/service role Goal orientated with a positive & energetic attitude to working with clients & building relationships Demonstrated intellectual curiosity A passion for personal and team development and works well independently Excellent More ❯

client marketing to progress campaigns (email, LinkedIn, SEO, events). o Generate and manage a strong pipeline of opportunities in CRM. Collaboration o Partner with the customers' engineering and service teams to ensure seamless delivery from sale to installation and aftercare. o Coordinate with the customers on product knowledge, playbooks, and case studies. Reporting & Compliance o Maintain accurate … of sales threshold). Realistic OTE upwards of £70k Full sales and technical training Career progression in a fast-growing business with international brand alignment. Support from a full-service delivery model, including certified engineers and aftersales teams. More ❯

Operations Centre team in Belfast. You will be part of a shift-based team supporting critical infrastructure, resolving IT/network incidents with precision, and ensuring high-quality service delivery across a wide client base. This role is ideal for someone who thrives in fast-paced environments, enjoys solving technical challenges, and is passionate about delivering excellent customer … All candidates must have experience working in a shift-based operational environment. 🔧 Key Responsibilities Act as the first point of escalation for customer calls. Log and manage faults/service requests (via Remedy), resolving 95% at first touch . Work within strict SLAs to ensure timely resolution. Maintain accurate shift handovers and update support tickets. Keep customers informed throughout … troubleshooting skills in IT/Networking , with appropriate escalation practices. Background in enterprise network support ; CCNA or equivalent preferred. Experience supporting Windows OS and servers . Knowledge of ITIL service environments and SLA adherence. Experience working with third-party suppliers and managing escalations. High attention to detail and ability to perform under pressure. Excellent communication and customer service More ❯

Operations Centre team in Belfast. You will be part of a shift-based team supporting critical infrastructure, resolving IT/network incidents with precision, and ensuring high-quality service delivery across a wide client base. This role is ideal for someone who thrives in fast-paced environments, enjoys solving technical challenges, and is passionate about delivering excellent customer … All candidates must have experience working in a shift-based operational environment. 🔧 Key Responsibilities Act as the first point of escalation for customer calls. Log and manage faults/service requests (via Remedy), resolving 95% at first touch . Work within strict SLAs to ensure timely resolution. Maintain accurate shift handovers and update support tickets. Keep customers informed throughout … troubleshooting skills in IT/Networking , with appropriate escalation practices. Background in enterprise network support ; CCNA or equivalent preferred. Experience supporting Windows OS and servers . Knowledge of ITIL service environments and SLA adherence. Experience working with third-party suppliers and managing escalations. High attention to detail and ability to perform under pressure. Excellent communication and customer service More ❯

society.We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent.Aberdeen comprises three businesses, interactive investor (ii), Investments, and Adviser, each of which focuses on meeting and adapting to our clients' evolving needs: interactive … themes shaping the market, through either public markets or alternative asset classes. About the Department The Security, Resilience & Protection Department is committed to delivering a global, scalable and efficient service, providing expertise to enable the whole company to operate safely and securely for our customers, clients, our people and shareholders. About the role The IAM team is responsible for … the development of the corporate Identity and Access Management technology service, which is utilised to provision and maintain core user identities and corresponding entitlements across Aberdeen, including our global territories.With increasing focus on IAM within Cyber Security and demands on Aberdeen to comply with legal and regulatory requirements surrounding the management of our information, has led to need for More ❯

Lead blended project teams comprising colleagues from our transactions and advisory practices. Lead complex engagements, including commercials, resourcing and risk. Lead on business origination, including use of networks and delivery of pitches and presentations to senior clients. Lead on practice development initiatives and training programmes, supporting the continued focus on our team as a great place to work. Act … Transactions: ideally due diligence, carve-out or integrations experience; and Broad knowledge and deep understanding of a typical IT function, including enterprise architecture, strategy, governance, systems integration, application development, service delivery and infrastructure. Experience working with Private Equity and senior IT stakeholders Adept at building strong working relationships with senior clients, including influence, advice and support to key … decision makers. Demonstrated aptitude for quantitative and qualitative analysis. Effective written and verbal communication skills. Experience of delivering high-quality reports and presentations. Experience of leading large, complex, global delivery programmes. Strong team leadership skills, particularly teams with diverse skills and backgrounds, coupled with the ability to lead and develop juniors. Excellent problem-solving skills. What we are looking More ❯

Fulbright. The team reporting into the Application Support Manager is responsible for all aspects pertaining to maintenance of the estate from ticket resolution to upgrades and patching. Quality of service delivery and support is key, as is a knowledge of application development/integration and an appreciation of infrastructure design within a legal framework/architecture. Strong problem … resolution for incidents and problems within an ITIL framework. Own, escalate and manage incidents/tickets within the team and with suppliers or other internal teams (including building effective service relations with suppliers and the broader internal IT community). Accountable for cataloguing, remediation and maintenance of test and production application assets including application related O/S patching. … entering BAU have all required support artifacts. Ensure knowledge, support, disaster recovery and other documentation is created, maintained and reviewed in alignment with ITSM best practice. Act as the service owner for applications within the team’s area of accountability. Ensure data processing and data feeds between systems are monitored and managed. Report on status of support tickets whilst More ❯

Solution Architect Lead to join our client on a high-profile contract , providing both strategic oversight and hands-on technical leadership within their network function. This role bridges operational delivery and strategic architecture – you’ll be: Designing solutions & creating network diagrams Pricing options & presenting risks/benefits to leadership Leading, coaching & guiding the Networks team Stepping in hands-on … WAN (2.0): resilience, security, Zscaler & operability Integration projects: (e.g., International Paper merger) – modulation & impact assessment Supporting key initiatives ( 80/20, EUDR, I-Hub ) requiring network input ITIL-aligned service delivery across the team Balancing cost, governance & service excellence What You’ll Bring: Strong Network Architecture & Operations expertise (WAN, LAN, WiFi, SD-WAN) Experience with integration projects More ❯

Solution Architect Lead to join our client on a high-profile contract , providing both strategic oversight and hands-on technical leadership within their network function. This role bridges operational delivery and strategic architecture – you’ll be: Designing solutions & creating network diagrams Pricing options & presenting risks/benefits to leadership Leading, coaching & guiding the Networks team Stepping in hands-on … WAN (2.0): resilience, security, Zscaler & operability Integration projects: (e.g., International Paper merger) – modulation & impact assessment Supporting key initiatives ( 80/20, EUDR, I-Hub ) requiring network input ITIL-aligned service delivery across the team Balancing cost, governance & service excellence What You’ll Bring: Strong Network Architecture & Operations expertise (WAN, LAN, WiFi, SD-WAN) Experience with integration projects More ❯

Solution Architect Lead to join our client on a high-profile contract , providing both strategic oversight and hands-on technical leadership within their network function. This role bridges operational delivery and strategic architecture – you’ll be: Designing solutions & creating network diagrams Pricing options & presenting risks/benefits to leadership Leading, coaching & guiding the Networks team Stepping in hands-on … WAN (2.0): resilience, security, Zscaler & operability Integration projects: (e.g., International Paper merger) – modulation & impact assessment Supporting key initiatives ( 80/20, EUDR, I-Hub ) requiring network input ITIL-aligned service delivery across the team Balancing cost, governance & service excellence What You’ll Bring: Strong Network Architecture & Operations expertise (WAN, LAN, WiFi, SD-WAN) Experience with integration projects More ❯

Solution Architect Lead to join our client on a high-profile contract , providing both strategic oversight and hands-on technical leadership within their network function. This role bridges operational delivery and strategic architecture – you’ll be: Designing solutions & creating network diagrams Pricing options & presenting risks/benefits to leadership Leading, coaching & guiding the Networks team Stepping in hands-on … WAN (2.0): resilience, security, Zscaler & operability Integration projects: (e.g., International Paper merger) – modulation & impact assessment Supporting key initiatives ( 80/20, EUDR, I-Hub ) requiring network input ITIL-aligned service delivery across the team Balancing cost, governance & service excellence What You’ll Bring: Strong Network Architecture & Operations expertise (WAN, LAN, WiFi, SD-WAN) Experience with integration projects More ❯

Solution Architect Lead to join our client on a high-profile contract , providing both strategic oversight and hands-on technical leadership within their network function. This role bridges operational delivery and strategic architecture – you’ll be: Designing solutions & creating network diagrams Pricing options & presenting risks/benefits to leadership Leading, coaching & guiding the Networks team Stepping in hands-on … WAN (2.0): resilience, security, Zscaler & operability Integration projects: (e.g., International Paper merger) – modulation & impact assessment Supporting key initiatives ( 80/20, EUDR, I-Hub ) requiring network input ITIL-aligned service delivery across the team Balancing cost, governance & service excellence What You’ll Bring: Strong Network Architecture & Operations expertise (WAN, LAN, WiFi, SD-WAN) Experience with integration projects More ❯

The Programme Specialist EMEA role involves supporting customer service initiatives within the technology and telecoms industry. This position is based in Reading and requires a detail-oriented individual to manage programmes effectively across the EMEA region. Client Details Programme Specialist EMEA, Reading: The employer is a medium-sized organisation operating in the technology sector. They focus on delivering innovative … solutions for their clients, ensuring high-quality customer service and operational efficiency. Description Programme Specialist EMEA, Reading Act as the interface between Sales and Operations to define demand and supply plans Coordinate and manage customer service programmes across the EMEA region. Develop detailed forecasts for planning meetings Manage customer product portfolios and ensure data accuracy across systems Coordinate … to manage inventory and shipping logistics Monitor programme performance and support continuous improvement initiative Monitor programme performance and ensure alignment with organisational goals. Collaborate with internal teams to improve service delivery processes. Profile A successful Programme Specialist EMEA should have: Experience in managing programmes or projects. Strong organisational skills and attention to detail. Ability to analyse data and More ❯

The Programme Specialist EMEA role involves supporting customer service initiatives within the technology and telecoms industry. This position is based in Reading and requires a detail-oriented individual to manage programmes effectively across the EMEA region. Client Details Programme Specialist EMEA, Reading: The employer is a medium-sized organisation operating in the technology sector. They focus on delivering innovative … solutions for their clients, ensuring high-quality customer service and operational efficiency. Description Programme Specialist EMEA, Reading Act as the interface between Sales and Operations to define demand and supply plans Coordinate and manage customer service programmes across the EMEA region. Develop detailed forecasts for planning meetings Manage customer product portfolios and ensure data accuracy across systems Coordinate … to manage inventory and shipping logistics Monitor programme performance and support continuous improvement initiative Monitor programme performance and ensure alignment with organisational goals. Collaborate with internal teams to improve service delivery processes. Profile A successful Programme Specialist EMEA should have: Experience in managing programmes or projects. Strong organisational skills and attention to detail. Ability to analyse data and More ❯

workforce of over 85 employees, the company has seen year-on-year growth averaging over 30% across the past three years and is expanding its national client base. Core service areas include: Full white-label credit management outsourcing Office-based debt collection Field visits and debt counselling Legal action services via an in-house legal team (SRA licensed) Trace … CRM and external networks Build and nurture relationships with key introducers such as accountants and insolvency practitioners Attend in-person meetings nationwide to assess client needs and present tailored service proposals Create and present detailed proposal documents outlining service offerings and pricing structures Conduct onboarding meetings with new clients to align service delivery with expectations Maintain More ❯