626 to 650 of 981 Permanent Service Delivery Jobs

a dynamic environment supporting both hospitality and business operations. You'll be responsible for the implementation, configuration, maintenance, and support of existing Mac and Windows environments, ensuring seamless IT service delivery across the organisation. Key Responsibilities Provide 2nd line support to end users across both sites. Manage and resolve escalated support tickets. Troubleshoot hardware and software issues across More ❯

feel this is the position you are looking for, please do not hesitate to apply or contact me on or call 0208 915 1007 for more details. Jack Lintern Service Delivery Lead TDA Telecoms More ❯

and People teams to deliver accurate, insightful BI solutions. Drive SAC adoption across the organisation, acting as a subject matter expert. Support incident and problem resolution in partnership with Service Delivery teams. Document and implement technical design changes through to production. Optimise data flows and automation using SQL, ABAP, or Python. Main Skills Needed: Strong experience with SAP More ❯

and People teams to deliver accurate, insightful BI solutions. Drive SAC adoption across the organisation, acting as a subject matter expert. Support incident and problem resolution in partnership with Service Delivery teams. Document and implement technical design changes through to production. Optimise data flows and automation using SQL, ABAP, or Python. Main Skills Needed: Strong experience with SAP More ❯

Management. This role ensures the secure, scalable, and efficient infrastructure necessary to support the company's SaaS platforms and internal teams. The position bridges cybersecurity, cloud reliability, and IT service delivery, playing a crucial role in enabling growth and compliance in a global environment. In this role, the Head of Cyber and IT will manage cloud infrastructure to More ❯

bring further value to customers from their relationship with ION. Working regularly with ION customer support, professional services, commercial, legal, invoicing, and senior management teams to ensure high quality service delivery across all engagements Representing the company at industry conferences and events Understanding key industry topics and trends, to support customer discussions Required Skills, Experience and Qualifications: Minimum More ❯

with giants like Google DeepMind and prestigious educational institutions like MIT, Stanford, Oxford, UCL, and Imperial College London. We are a Google Cloud Partner and a select NVIDIA Elite Service Delivery Partner. We have been listed among notable players in AI, fast-growing companies, and Europe's 1000 fastest-growing companies in 2022 by Statista and the Financial More ❯

deployment Ensure audits are carried out to improve the businesses compliance Develop a Manned Site Management Operating System Procedure with the view to standardising the MOS throughout our maintenance service delivery Improve our business in conjunction with operational leads to create improved operating performance Value for Money Operate in selected environments to either verify or identify ways in More ❯

automation and maintenance Understanding of state management, secrets handling, and cloud security 7-9 years of expertise in these areas Responsibilities Designs the data center infrastructure relating to enterprise service delivery. This could include networks (routers, switches, connectivity, and wiring), IP address configuration and management, firewalls, servers (e.g. Unix, Sun Solaris, Microsoft Windows, and NetWare), SAN, tape backup systems More ❯

a consultancy capacity. Knowledge of technology risk considerations in areas such as Build vs Buy, On-premise vs Cloud, In-house vs Outsourced Development, and Intra-group vs Local Service Delivery. Familiarity with technology standards and frameworks such as ITIL, COBIT, and NIST, and working knowledge of relevant regulatory expectations. Excellent written and verbal communication skills, with the ability More ❯

tenant communication systems. This is a hands-on role where you’ll collaborate with the Senior Developer and key stakeholders to design, build, and implement solutions that directly improve service delivery. Key Responsibilities Design, build, and maintain .NET/.NET Core applications and APIs Integrate internal systems, including Microsoft Dynamics Build and maintain internal tools and front-end portals More ❯

specific challenges, and potential areas for value creation. Lead smooth handover and relationship-building process with existing clients post-onboarding. Drive client retention through consistent, high-quality engagement and service delivery. Collaborate with the Business Development Team Lead to set and track annual, quarterly, and monthly client targets. Monitor and proactively manage client health and satisfaction using client scorecards More ❯

Helpdesk Support Engineer, you’ll be the first point of contact for customer issues across IT infrastructure and services. You’ll troubleshoot, resolve, and escalate incidents efficiently, ensuring excellent service delivery and client satisfaction. Key Responsibilities: Provide 1st and 2nd line technical support across a range of infrastructure technologies Manage and resolve support tickets in a timely manner … Escalate complex issues to senior engineers when required Maintain accurate documentation of incidents and resolutions Collaborate closely with internal teams to deliver high-quality service to clients About You: Background in IT Infrastructure support within a fast-paced environment (MSP or IT Services experience highly desirable) Strong troubleshooting skills across Windows Server, networking, and desktop environments Excellent communication and … customer service skills Any experience or knowledge of Backup or Storage solutions (Veeam, Commvault, Datto, etc.) would be an advantage What’s on Offer: Salary between £25,000 – £35,000 (depending on experience) Hybrid working model – 3 days onsite in Banbury Excellent training and career progression opportunities Supportive, dynamic team culture If you’re a motivated support professional looking More ❯

Customer Success Executive Location: Cardiff/Hybrid working Salary: £24,000 Are you a talented individual that understands what excellent Customer Service looks like? Would you like to work for a company that values their employees, provides personal development and significant career progression? Our client has recently won a number of prestigious accounts and are now looking to recruit … winning company that offers excellent training and flexible working. You will be reporting to the Customer Success Manager, the Customer Success Executive primary role is to provide world-class service to their customers by supporting them to achieve maximum results in utilising the client’s technology platform. You will need to have: Excellent communication skills, both verbal and written … correct levels of detail to attract the right candidates Ensure timesheets are submitted and approved without queries each week Attend weekly and monthly customer meetings, providing operational overviews of service delivery performance Provide training support to customers, to ensure they are using the technology effectively and efficiently Answer customer queries via phone, email and live chat in a More ❯

Overview Managing Solution/Delivery Architect - NL role at Capgemini. This position focuses on designing, delivering and managing complete solutions while leading architectural topics within the organisation and for clients. Responsibilities Design, deliver and manage complete solutions. Demonstrate leadership of topics in the architect community and show a passion for technology and business acumen. Work as a stream lead … at CIO/CTO level for an internal or external client. Lead Capgemini operations relating to market development and/or service delivery excellence. Be seen as a role model in the local community. Qualifications/Certifications Certification: preferably Capgemini Architects certification level 2 or above, relevant solution certifications, IAF and/or industry certifications such as TOGAF More ❯

Job role summary The primary focus for this position is to be attentive to customer needs in response to requests for service support to help resolve IT related faults and issues through effective job ticket administration. Responding to all requests by recording comprehensive details in the call log system and internal distribution of tickets to IT helpdesk service teams. This is a critical customer communication role that through a team effort will deliver high standards and exemplary quality of service leading to total customer satisfaction. Duties, Tasks and Responsibilities To answer incoming telephone calls promptly in a clear and professional manner. Monitor, manage and respond to the inbox e-mails ensuring a timely, friendly and clear … the progression of incident calls across the support teams to completion. Ensure open incident and request tickets are adequately and promptly updated. Help identify shortfalls that may impact on service delivery standards and work with support teams and management leaders to ensure customers receive a prompt response. Manage escalation procedures in response to customer expectations. Give support to More ❯

conceptualise, design, test, and deploy AI projects that drive innovation and provide value in the rapidly evolving field of artificial intelligence. The AI IT application development uses Agile software delivery on Azure cloud technologies. The development uses a platform built using Python technologies together with commercially available off the shelf software products with the clients solution architecture team guidance. … rollout into teams and existing applications Identification of bottlenecks and performance improvements across deployment cycle Help promote a AI Development best practices and culture across the client IT Maintaining delivery cadence in conjunction with teams Maintaining the end-to-end service delivery cycle Building reusable and scalable solutions Lead investigations to troubleshoot and resolve complex technical problems More ❯

conceptualise, design, test, and deploy AI projects that drive innovation and provide value in the rapidly evolving field of artificial intelligence. The AI IT application development uses Agile software delivery on Azure cloud technologies. The development uses a platform built using Python technologies together with commercially available off the shelf software products with the clients solution architecture team guidance. … rollout into teams and existing applications Identification of bottlenecks and performance improvements across deployment cycle Help promote a AI Development best practices and culture across the client IT Maintaining delivery cadence in conjunction with teams Maintaining the end-to-end service delivery cycle Building reusable and scalable solutions Lead investigations to troubleshoot and resolve complex technical problems More ❯

of solution details and requirements to the Scheduling Team and assigned Verification Consultant.Apply sound judgment and experience to promote process improvement initiatives, particularly in hybrid agile environments, to ensure service delivery within project constraints. Strong presales/technical consultancy skills including risk mitigation, stakeholder management, reporting, and time management. Demonstrable experience managing and successfully consulting external/client … facing delivery projects. The ability to hold technical conversations and absorb technical information. Experience in a similar role would be highly beneficial. Strong ability to communicate effectively with stakeholders at all levels including external. What we offer in return: Flexible Working: Balance your work and personal life with our flexible working options. Generous Holiday Allowance: Enjoy 25 days of … off and support for those undergoing fertility treatments. About NCC Group The NCC Group family has over 2,200 members located all around the world, providing a trusted advisory service to 15,000 customers. Born in the UK, we have now have offices in North America, Canada, Europe, Asia- Pacific and United Arab Emirates.We are passionate about helping our More ❯

client, Kappture, is looking to recruit a Senior Project Manager to join their team. As the Senior Project Manager for Kappture, you will be responsible for leading the successful delivery of large-scale EPOS and retail technology projects across a diverse customer base. This role owns the full project lifecycle — from pre-sales engagement and scoping through to installation … live, early-life support, benefit realisation, and final handover into BAU. Main functions As Senior Project you can expect to be involved in: Project Leadership – leading end to end delivery of EPOS and other innovative technologies, manage planning, resourcing, budgeting and risk across multiple deployments, ensure stakeholders are clear and held to account for their obligations and projects are … after project completion Pre Sales and Customer Engagement – support pre-sales activity by shaping project proposals, translating technical feasibility into customer-friendly plans, negotiating and enforcing sub-contractor agreements Delivery and Execution – oversee on site deployment and installation activities, interpret site schematics and associated infrastructure, ensure smooth integration with existing systems Early life support and handover – provide structured early More ❯

and weekend work. Key Responsibilities: Carry out planned and reactive mechanical maintenance across commercial sites Work on plumbing systems, fan coil units (FCUs), pumps, valves, and pipework Maintain and service plant rooms, hot and cold-water systems, and HVAC equipment Diagnose and repair faults quickly and effectively Support with installation and upgrade works when required Ensure all maintenance is … completed to a high standard and in line with health & safety regulations Liaise with clients and colleagues professionally to ensure excellent service delivery Maintain accurate records and documentation Skills & Experience Required: Recognised mechanical or plumbing qualification (e.g. NVQ Level 2/3, City & Guilds) Proven commercial maintenance experience essential Good working knowledge of building services systems and plant … rooms Strong mechanical fault-finding and problem-solving skills Experience with hot and cold water systems, FCUs, and general plumbing Full UK driving licence essential Excellent communication and customer service skills Whats on Offer: Salary up to £45,000 per annum Company van + fuel card Plenty of overtime available Monday to Friday Training and career progression opportunities within More ❯

This key role focuses on fuelling business growth by generating high-quality leads and securing long-term contracts. The successful candidate will partner with operational teams to ensure exceptional service delivery and support the company s expansion in the cleaning services industry. Key Duties Business Development Manager Create and implement a strategic sales plan targeting the cleaning services … negotiations to ensure competitive offerings that align with client needs and company values. Work closely with marketing on lead generation initiatives and collaborate with operational teams to ensure smooth service transitions and alignment with business growth objectives. Promote the company at industry events, trade shows, networking functions, and on social media, establishing the business as a trusted and innovative … ensuring transparency, accountability, and continuous improvement through accurate sales process adherence. Qualifications & Skills Business Development Manager Demonstrated experience in business development or sales within cleaning, facilities management, or similar service industries. Deep knowledge of commercial cleaning solutions and client requirements across diverse sectors. Outstanding communication, negotiation, and stakeholder engagement skills. Proficiency in managing extended sales cycles and complex tender More ❯

BMS & Systems Engineer - FM Service Provider - London - £65,000 per annum Do you have Smart Building Technology Experience? Are you looking for a change of direction? Do you want a flexible working environment? CBW is currently recruiting for an RCC Operative to join a dynamic team focused on real-time monitoring and optimisation of building systems. Based inLondon, you … and carrying out first-line remote interventions. In addition, you will support site-based teams to ensure buildings continue to perform at their best, providing an exceptional standard of service delivery within a critical environment. Hours: 8:00am 5:00pm, Monday to Friday Key Duties: Monitor building systems (BMS, HVAC, lighting, IoT) to spot and resolve issues Apply … first-line remote fixes and escalate complex issues when needed. Manage service requests and ensure timely resolution in line with SLAs Produce reports on interventions, highlighting impact such as energy savings, system improvements, and reduced risks Support IoT device integration and smart building deployments Collaborate with on-site teams and contractors to deliver operational excellence Ensure compliance with change More ❯

ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with searching for a ServiceNow Developer (HRSD/Payroll) on a contract basis. We're looking for an experienced ServiceNow Developer with a strong background in HR Service Delivery (HRSD) to work on payroll-related projects. Key Responsibilities: Develop and enhance More ❯

across day-to-day technology operations. Acting as the deputy to the Head of IT & Data , you’ll play a crucial role in keeping services stable, teams aligned, and delivery moving forward while the wider transformation takes shape. What You’ll Be Doing Take operational ownership of IT services, ensuring continuity, reliability, and strong performance. Act as second-in … command to the Head of IT & Data, representing them as needed in meetings and decision-making. Guide teams responsible for infrastructure, service delivery, and data governance (around 40 people, including direct reports). Manage BAU activity and smaller non-CRM projects to maintain business performance. Drive improvement through automation, better tooling, and process optimisation. Support financial and resource … A seasoned IT operations or infrastructure leader with experience in complex environments. Comfortable deputising for a senior IT leader, maintaining momentum at both operational and strategic levels. Excellent at delivery, communication, and stakeholder management. Confident managing mixed technical and data-focused teams. Educated to degree level, with relevant technical or management qualifications (postgrad desirable). Contract Snapshot Duration More ❯