626 to 650 of 1,870 Permanent Service Delivery Jobs

something bigger. Main Purpose of the Role & Responsibilities in the Business As an EDM Support Manager , you will oversee the day-to-day delivery of support for the Kainos EDM product. This includes managing people, customer interactions, support processes, releases, and reporting, all while ensuring adherence to defined SLAs … from onboarding to business-as-usual support. The role involves collaboration with Product, Engineering, and Sales teams to ensure customer satisfaction and drive continual service improvement. Responsibilities Delivery Manage the seamless transition of customers from the Onboarding Team to Support, including effective handover of configuration knowledge and documentation. ...

data into actionable insights. Reporting to the VP of Client Solutions or a Director of Client Solutions, whilst working closely with Product Management, Product Delivery, and Service Delivery teams to ensure delivery excellence and maximize client value. This position offers an opportunity to develop technical expertise … Strong consulting background—working with clients to understand complex requirements and craft practical, effective solutions. Experience working effectively with cross‐functional teams, including offshore delivery resources. Excellent verbal and written communication skills, capable of delivering technical presentations, demos, and executive summaries. Analytical mindset with strong problem‐solving and critical ...

experienced Service Engineer with a background in machining or precision engineering? Do you thrive in manufacturing or production environments, installing and maintaining advanced machinery? If you are a proactive Service Engineer looking to join a growing, technology-driven organisation where your skills will be valued, we’d love … days on the road per week). COMMUTABLE LOCATIONS Reading Slough Camberley Guildford Bracknell Maidenhead Aldershot Farnham Winchester Basingstoke Thatcham Andover As our Service Engineer, you will join an established and experienced national team. Your first 6 months will be spent training, learning on the job, and shadowing ...

experienced Service Engineer with a background in machining or precision engineering? Do you thrive in manufacturing or production environments, installing and maintaining advanced machinery? If you are a proactive Service Engineer looking to join a growing, technology-driven organisation where your skills will be valued, we’d love … days on the road per week). COMMUTABLE LOCATIONS Reading Slough Camberley Guildford Bracknell Maidenhead Aldershot Farnham Winchester Basingstoke Thatcham Andover As our Service Engineer, you will join an established and experienced national team. Your first 6 months will be spent training, learning on the job, and shadowing ...

strategic and operational leadership of MACS' support services capability. This is a senior leadership role sitting above Team Leads and Support Analysts, accountable for service performance, customer satisfaction, operational excellence and continuous improvement across the support function. You will define how support services are delivered across the business, establishing … standards, processes, governance and best practice while ensuring exceptional outcomes for customers and internal stakeholders. The successful candidate will combine strong people leadership, service management expertise and commercial awareness with a passion for developing high-performing teams and continually improving service delivery. Key Responsibilities Own overall service ...

help shape the future of aerospace and defense. Chief Engineer About us: The Future Joint Command and Staff Trainer (FJCAST) programme will transform the delivery of senior staff training, enabling Joint Headquarters, operational commands, coalition partners and allied nations to train together across Land, Maritime, Air, Space and Cyberspace … technical vision, engineering governance and solution integrity of the FJCAST programme. The FJCAST Chief Engineer is the senior technical authority responsible for assuring the delivery of a secure, interoperable, and data-driven Joint Collective Training capability. The role is accountable for integrating simulation, synthetic environments, operational systems, communications ...

queries. The responsibilities of the role include working across a variety of applications and projects including set-up, maintenance and decommissioning, and ensuring the delivery of a high-quality service to our end users. The role holder should be a motivated team player with strong problem-solving skills … occasion the Corporate Business Systems Analyst may be asked to work outside normal business hours, assisting the ETEL Technology teams to deliver a consistent service for our customers. The role will operate on a hybrid basis, to include time spent onsite at our central offices in Letchworth as well ...

maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation and audit requirements. Lead troubleshooting of all business related service issues. Support the implementation and measurement of key service level agreements (SLAs). Support the maintenance of service quality levels, overseeing diverse … complex customer service events that require drive and focus to resolve. Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes. Including supporting the release of updates into service in line with technology roadmaps and demand management. Maintain all associated ...

Computacenter is seeking a Delivery Lead to head delivery for a major account, coordinating run and change services and leading a team across internal and partner resources. You will ensure governance, service levels and financial targets are met while driving value for the customer and organisation. … will work in a client-facing environment, with responsibilities spanning relationship management, contract governance, and cross-functional collaboration within the Delivery Leadership team. #J-18808-Ljbffr ...

transformations for our most strategic Life Sciences customers. Operating within the Global Life Sciences Acceleration Hub, this executive-facing individual contributor leads cross-functional delivery teams across complex, multi-workstream programs where strategic alignment, precise execution, and executive relationship management are essential. In this role, you will serve … strategic advisor and delivery lead for flagship engagements across pharmaceuticals, biotechnology, and medical technology. You will manage end-to-end program delivery—governing P&L performance, leading executive steering committees, and leveraging AI and agentic workflows to accelerate customer value, commercial efficiency, and operational modernization. Key Responsibilities Strategic ...

Role: The IT Business Relationship Specialist(BCAL) supports the development and maintenance of strong relationships between customers, business stakeholders, Product Managers, and service delivery teams. The role helps ensure customer and business needs are understood and translated into successful outcomes through stakeholder engagement, customer onboarding, service enhancement … Stakeholder Management Build and maintain positive working relationships with customers, business stakeholders, and internal teams. Support regular engagement activities, governance forums, account reviews, and service review meetings. Act as a point of contact for assigned customers and business areas, escalating issues where appropriate. Gather stakeholder and customer feedback ...

working from our Swindon Head Office on Tuesdays and Thursdays. ROLE PURPOSE The IT Manager leads and develops Oak Furnitureland's core operational IT delivery functions, holding direct accountability for both the IT Support team and the Field Services team. This newly established role ensures high-performing, secure … role, you will manage six direct reports across 1st Line, 2nd Line and Field Services. You will act as the operational bridge between daily service delivery and strategic technology leadership, working closely with the Head of Technology, Head of IT Transformation, Cyber Governance and Risk Manager, Procurement, Legal ...

solutions to scale ideas from lab to society. Explore more at www.eit.org. Your Role: At EIT we are seeking a proactive, process driven IT Service Desk Manager. The IT Service Desk Manager is responsible for leading and continually improving EIT Oxford’s IT Service Desk, ensuring … responsive, professional and high-quality support experience. As the primary entry point into IT, the Service Desk handles incidents, requests, support and guidance, with this role accountable for maintaining operational excellence and a white-glove user experience. This operational role requires strong Service Desk leadership experience, practical knowledge ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. National Highways have an excellent opportunity for a Lead Service Manager Manager role, which … Agile-delivery-first position operating under a LSM title. The role holder is responsible for delivering strategic outcomes utilising the DevSecOps capability within Infrastructure & Platforms. With a strong commercial and financial acumen, the Lead Service Manager also is responsible managing the full cycle of all new deliveries ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. National Highways have an excellent opportunity for a Lead Service Manager Manager role, which … Agile-delivery-first position operating under a LSM title. The role holder is responsible for delivering strategic outcomes utilising the DevSecOps capability within Infrastructure & Platforms. With a strong commercial and financial acumen, the Lead Service Manager also is responsible managing the full cycle of all new deliveries ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. National Highways have an excellent opportunity for a Lead Service Manager Manager role, which … Agile-delivery-first position operating under a LSM title. The role holder is responsible for delivering strategic outcomes utilising the DevSecOps capability within Infrastructure & Platforms. With a strong commercial and financial acumen, the Lead Service Manager also is responsible managing the full cycle of all new deliveries ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. National Highways have an excellent opportunity for a Lead Service Manager Manager role, which … Agile-delivery-first position operating under a LSM title. The role holder is responsible for delivering strategic outcomes utilising the DevSecOps capability within Infrastructure & Platforms. With a strong commercial and financial acumen, the Lead Service Manager also is responsible managing the full cycle of all new deliveries ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. National Highways have an excellent opportunity for a Lead Service Manager Manager role, which … Agile-delivery-first position operating under a LSM title. The role holder is responsible for delivering strategic outcomes utilising the DevSecOps capability within Infrastructure & Platforms. With a strong commercial and financial acumen, the Lead Service Manager also is responsible managing the full cycle of all new deliveries ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. National Highways have an excellent opportunity for a Lead Service Manager Manager role, which … Agile-delivery-first position operating under a LSM title. The role holder is responsible for delivering strategic outcomes utilising the DevSecOps capability within Infrastructure & Platforms. With a strong commercial and financial acumen, the Lead Service Manager also is responsible managing the full cycle of all new deliveries ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. National Highways have an excellent opportunity for a Lead Service Manager Manager role, which … Agile-delivery-first position operating under a LSM title. The role holder is responsible for delivering strategic outcomes utilising the DevSecOps capability within Infrastructure & Platforms. With a strong commercial and financial acumen, the Lead Service Manager also is responsible managing the full cycle of all new deliveries ...

maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation and audit requirements. Lead troubleshooting of all business related service issues. Support the implementation and measurement of key service level agreements (SLAs). Support the maintenance of service quality levels, overseeing diverse … complex customer service events that require drive and focus to resolve. Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes. Including supporting the release of updates into service in line with technology roadmaps and demand management. Maintain all associated ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. National Highways have an excellent opportunity for a Lead Service Manager Manager role, which … Agile-delivery-first position operating under a LSM title. The role holder is responsible for delivering strategic outcomes utilising the DevSecOps capability within Infrastructure & Platforms. With a strong commercial and financial acumen, the Lead Service Manager also is responsible managing the full cycle of all new deliveries ...

design, evolution, and optimization of our Microsoft Dynamics 365 Customer Engagement platform. The successful candidate will possess expertise in Dynamics 365 Sales, Customer Service, and Customer Insights, coupled with exceptional Business Analysis, Requirements Gathering, Stakeholder Management, and Agile Product Ownership capabilities.This role will act as the bridge between business … stakeholders and technical delivery teams, ensuring business requirements are translated into scalable CRM solutions while driving the strategic product roadmap and prioritization of features that deliver measurable business value.Key Responsibilities:Product Ownership & Roadmap Management:Own and manage the Dynamics 365 CRM product roadmap.Define and prioritize business capabilities, features ...

transformations for our most strategic Life Sciences customers. Operating within the Global Life Sciences Acceleration Hub, this executive-facing individual contributor leads cross-functional delivery teams across complex, multi-workstream programs where strategic alignment, precise execution, and executive relationship management are essential.In this role, you will serve … strategic advisor and delivery lead for flagship engagements across pharmaceuticals, biotechnology, and medical technology. You will manage end-to-end program delivery—governing P&L performance, leading executive steering committees, and leveraging AI and agentic workflows to accelerate customer value, commercial efficiency, and operational modernization. **Key Responsibilities**Strategic ...

challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. Service Desk Analyst Join us and help keep our people connected We're looking for a talented Service Desk Analyst to join our IT team … provide outstanding technical support across our organisation. As the first point of contact for IT-related issues and service requests, you'll play a vital role in ensuring colleagues can work efficiently and effectively every day. This is an excellent opportunity for an experienced IT support professional who enjoys ...