651 to 675 of 983 Permanent Service Delivery Jobs

ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with searching for a ServiceNow Developer (HRSD/Payroll) on a contract basis. We're looking for an experienced ServiceNow Developer with a strong background in HR Service Delivery (HRSD) to work on payroll-related projects. Key Responsibilities: Develop and enhance More ❯

across day-to-day technology operations. Acting as the deputy to the Head of IT & Data , you’ll play a crucial role in keeping services stable, teams aligned, and delivery moving forward while the wider transformation takes shape. What You’ll Be Doing Take operational ownership of IT services, ensuring continuity, reliability, and strong performance. Act as second-in … command to the Head of IT & Data, representing them as needed in meetings and decision-making. Guide teams responsible for infrastructure, service delivery, and data governance (around 40 people, including direct reports). Manage BAU activity and smaller non-CRM projects to maintain business performance. Drive improvement through automation, better tooling, and process optimisation. Support financial and resource … A seasoned IT operations or infrastructure leader with experience in complex environments. Comfortable deputising for a senior IT leader, maintaining momentum at both operational and strategic levels. Excellent at delivery, communication, and stakeholder management. Confident managing mixed technical and data-focused teams. Educated to degree level, with relevant technical or management qualifications (postgrad desirable). Contract Snapshot Duration More ❯

Act as the primary point of contact for clients, consultants, design teams, and construction project managers Lead internal teams through the full project lifecycle, from strategy and design to delivery and handover Develop and manage project governance, MS programmes, and reporting frameworks Oversee involvement in competitive procurement processes Support the commercial team with RFP responses and bid presentations Ensure … consistent, high-quality service delivery across all project phases Ideal Candidate Profile 5+ years' experience in programme/project management within the built environment Proven track record leading complex, multi-disciplinary projects in office, workplace, or hospitality sectors Strong understanding of RIBA work stages and design coordination Formal project management qualification (e.g. PRINCE2, Agile, APM) Experience in consultancy More ❯

from our social care systems. You will also use a wide range of other national and local data sources so that we have excellent visibility of our performance, and service user experience. About The Role As the Senior Data Analyst within the team, your skills will make a difference by helping us become more efficient in telling our story … with our data, and insights. This will help us to know where we're doing well but also where we need to improve service delivery to our residents. You will be joining adult social care at a time when there are lots of exciting changes happening so this will be an ideal opportunity for you to be part … We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences More ❯

including waste removal and infrastructure cleaning solutions. Maintain a strong pipeline of new business opportunities and contribute to the company business plan. Foster strong customer relationships by ensuring high service standards, addressing non-conformances, and providing timely feedback. Maximise margins on projects and ensure continuity of work for the business teams. Collaborate across divisions to identify other opportunities, especially … within waste treatment and disposal through other sites across the business group. Collaborate with Account Managers, Admin Staff, and Operations to ensure seamless service delivery and contract management. Manage the tender process, including document reviews, financial analysis, and ensuring compliance with Tender Governance procedures. Monitor market trends, competitors, and relevant industry developments to inform business strategy. Manage projects … Proven ability to manage customer accounts and their associated sales revenue. Strong commercial acumen, a track record of profitable new business, and a commitment to high levels of customer service, along with a full UK driving licence. Degree qualified or proven sector experience in business development and sales in industrial services or hazardous wastes management. Personal skills The Business More ❯

thrive in a fast-paced, client-focused environment? I am working with an outstanding MSP looking to grow their Account Management team!. About the company A leading Managed Service Provider, delivering innovative IT solutions to businesses of all sizes. With a commitment to excellence, reliability, and client success, they help organisations harness the power of technology to achieve … About the Role The Account Manager is responsible for managing and nurturing relationships with valued clients. You will serve as the main point of contact, ensuring clients receive exceptional service and that their IT needs are met promptly and efficiently. Working closely with the technical teams, you will identify opportunities to improve client environments, suggest enhancements, and drive the … environments to provide tailored solutions. Coordinate with technical teams to deliver and support client projects. Identify opportunities for account growth, including upselling and cross-selling of additional services. Monitor service delivery and client satisfaction, taking proactive steps to resolve potential issues. Prepare and deliver regular account reviews and performance reports for clients. Track and manage contract renewals, ensuring More ❯

liaise with colleagues, customers, and suppliers to co-ordinate the jobs, tickets and the department as a whole to run effectively, efficiently and most importantly to deliver excellent customer service! A good multi-tasker Confident, professional and a logical thinker Proficient with IT and good IT acumen Proactive Excellent problem solving skills to find the most effective way to … utilize the available resources, to maximise the quality and efficiency of service delivery Ability to work under deadlines and pressure Ideally, this role will suit someone who has a background as a PA or Senior Administrator or Project Coordinator.You will be able to work at pace and constantly juggle ever changing priorities. More ❯

liaise with colleagues, customers, and suppliers to co-ordinate the jobs, tickets and the department as a whole to run effectively, efficiently and most importantly to deliver excellent customer service! A good multi-tasker Confident, professional and a logical thinker Proficient with IT and good IT acumen Proactive Excellent problem solving skills to find the most effective way to … utilize the available resources, to maximise the quality and efficiency of service delivery Ability to work under deadlines and pressure Ideally, this role will suit someone who has a background as a PA or Senior Administrator or Project Coordinator. You will be able to work at pace and constantly juggle ever changing priorities. More ❯

and authentication Manage testing and ensure platform functionality Collaborate with a small team (manager, software team, architect) and liaise with stakeholders including the Head of Software, Head of Group Service Delivery, Group Improvement Manager, and Project Manager (some based in Australia; flexible workinghours) Work independently to deliver high-quality solutions under tight deadlines Required Skills & Experience Strong experience … with ServiceNow development Familiarity with Tune integration and Intune connectors Experience designing self-service UX/UI Excellent communication skills with experience gathering requirements and managing stakeholders Strong time management and prioritisation skills; able to deliver under pressure Previous experience as a senior developer is a plus Knowledge of Jira integration is desirable Experience in the education sector is More ❯

and authentication Manage testing and ensure platform functionality Collaborate with a small team (manager, software team, architect) and liaise with stakeholders including the Head of Software, Head of Group Service Delivery, Group Improvement Manager, and Project Manager (some based in Australia; flexible workinghours) Work independently to deliver high-quality solutions under tight deadlines Required Skills & Experience Strong experience … with ServiceNow development Familiarity with Tune integration and Intune connectors Experience designing self-service UX/UI Excellent communication skills with experience gathering requirements and managing stakeholders Strong time management and prioritisation skills; able to deliver under pressure Previous experience as a senior developer is a plus Knowledge of Jira integration is desirable Experience in the education sector is More ❯

techniques to configure robust solutions to the client utilizing the ServiceNow platform. Responsibilities will include crafting development stories, meticulously planning sprints, overseeing overall architectural design, and ensuring the seamless delivery of projects. Location : Remote (UK) Employment Status: Full-time and Perm Essential Functions: Create expert level JavaScript and ServiceNow JavaScript API's Write/create custom business rules, client … and participate in development effort of solutions in three (3) or more of the following specializations: -ServiceNow Mainline Application(s) (ITSM, ITBM, CSM, HR, ITOM, or other additional products) -Service Portal (HTML, CSS, AngularJS, SASS, Bootstrap) -Custom Application Development (Scoped Applications) -3rd Party Integrations Development (REST, SOAP, MID Servers, or other additional products) Lead customer workshops and assist … technical solutions on the ServiceNow platform 3+ years in a consulting role, delivering software implementations preferable Expertise with JavaScript and ServiceNow JavaScript API's Strong consultative skills for software service delivery to lead customers in improving their processes and organizational models Be a great leader and team player with a record of accomplishment in managing multiple complex tasks More ❯

technical training to internal teams and external clients Assisting with product testing, research, and ongoing development projects Collaborating with sales, marketing, and R&D teams to ensure high-quality service and solutions Managing customer relationships and ensuring excellent service delivery What were looking for: A genuine interest in technology and IoT development Strong communication skills, with the More ❯

with the ability to lead teams, navigate complex integrations, and maintain a sharp focus on execution excellence. What you'll do Lead and manage the end-to-end technical delivery and support of Oracle CPQ solutions, ensuring scalability, best practices, and alignment with business requirements. Manage and advise a team of Oracle CPQ developers, administrators, and analysts while collaborating … Proactively identify and resolve issues before they impact business operations. Raise risks and blockers early and collaborate across teams to resolve them. What youll need Must have extensive IT service delivery experience, focusing on Oracle CPQ and enterprise application integrations. Expertise in Oracle CPQ architecture, configuration, commerce, and pricing setup. Strong experience integrating Oracle CPQ with CRM, ERP … and Configuration, including advanced commerce rules and pricing models. Solution design expertise for Oracle CPQ integrations with other enterprise applications. Familiarity with cloud platforms, security, and Agile/Scrum delivery models. Oracle CPQ certifications and cloud architecture certifications are a plus. A bit about our team IT Our IT team is at the heart of our business. We develop More ❯

with the ability to lead teams, navigate complex integrations, and maintain a sharp focus on execution excellence. What you'll do Lead and manage the end-to-end technical delivery and support of Oracle CPQ solutions, ensuring scalability, best practices, and alignment with business requirements. Manage and advise a team of Oracle CPQ developers, administrators, and analysts while collaborating … Proactively identify and resolve issues before they impact business operations. Raise risks and blockers early and collaborate across teams to resolve them. What youll need Must have extensive IT service delivery experience, focusing on Oracle CPQ and enterprise application integrations. Expertise in Oracle CPQ architecture, configuration, commerce, and pricing setup. Strong experience integrating Oracle CPQ with CRM, ERP … and Configuration, including advanced commerce rules and pricing models. Solution design expertise for Oracle CPQ integrations with other enterprise applications. Familiarity with cloud platforms, security, and Agile/Scrum delivery models. Oracle CPQ certifications and cloud architecture certifications are a plus. A bit about our team IT Our IT team is at the heart of our business. We develop More ❯

for technical audits, strategy development, keyword analysis, site optimisation and performance reporting. You’ll support the mentoring of junior team members and contribute to department growth initiatives to enhance service delivery and scale the SEO and technical division. Along with a competitive salary and a host of perks, you’ll join a supportive, fast-moving team that values … work across varied sectors, develop your technical expertise, and be part of an environment that encourages ideas, challenges the norm, and rewards initiative! Key Responsibilities: Lead on the planning, delivery, and optimisation of SEO strategies across multiple client accounts. Execute technical SEO audits and deliver actionable recommendations. Work towards improving organic performance and maximising ROI. Identify and monitor key More ❯

founding team and help keep their go-to-market strategy moving. Job description - Operations Executive As an Operations Executive, you will be the engine behind the smooth and effective delivery of best business practice . This role is hands-on and process-driven - ideal for someone who enjoys working in a fast-paced, collaborative environment with a knack for … one time, a keen eye for detail-oriented accuracy, and flair for business support. You'll be reporting to the Head of Operations, working across lean teams to ensure service quality is high, SLAs are met, and clients receive first-class operational support. Key responsibilities - Operations Executive Support the Head of Operations on a wide variety of tasks - ranging … from high-level strategy thought pieces to daily operational tasks Support service improvement initiatives and identify areas for efficiency gains Use Excel to analyse large data sets to prepare considered reports to influence commercial decision-making Providing general business administration, as and when is needed Collaborate with internal teams and external suppliers for continuous service delivery Continuing More ❯

robust in-house support model. You will collaborate directly with the Executive Board and Senior Leaders to lead the deployment of the new TOM, ensuring a customer-focused, tiered service delivery approach. This is a time-critical role with Phase 1 Go-Live set for April 2025 - your impact will be immediate and lasting! Who We Need: The … and embedding Target Operating Models (TOMs) within complex organisations. Crucial: Workday experience is a must-have , specifically embedding Workday TOMs that drive simplified ways of working and excellent 'self-service' user experiences. Skills: Exceptional stakeholder management, strong analytical capabilities, and the ability to track savings baselines and FTEs with precision. Logistics & Compensation 💼 Contract: 12-Month FTC (potential for extension More ❯

Northern Ireland is seeking a CRM Project Manager to lead a high-impact digital transformation programme. This is a fantastic opportunity to shape the future of customer engagement and service delivery across a large, regional organisation. Why Apply? Lead a major CRM implementation project from end to end Hybrid working with flexible hours Generous public sector benefits including … suppliers Lead workshops, gather requirements, and optimise user experience. Ensure data integrity, security, and benefit realisation What We're Looking For: Proven experience in IT project management and CRM delivery Strong stakeholder engagement and communication skills Ability to lead cross-functional teams and deliver under pressure Experience in public sector or large-scale transformation projects is desirable. Based in More ❯

beyond everything they have seen before. We are looking for a Customer Success Manager to take part in the implementation of these capabilities on construction projects to ensure successful delivery for our customers. This position is about making sure the project and the users within it make the most out of the system, and building upon that success to … roadmap and features. Bring determinable value to the customers that can be recorded and reported internally as customer stories Work within the customer success team to shape and refine delivery for clients by using expert knowledge. Creating and updating playbooks within the team, ensuring an ongoing legacy of Customer Success Delivery. Requirements: 5-7 years' experience as a construction … team members within your customer base Ability to thrive in a fast-paced startup working environment handling multiple priorities, whilst maintaining high attention to detail with best-in-class service delivery results. You’re a pro-active and independent achiever, self-learner, able to handle a task from idea to production. You’re responsible for full ownership of More ❯

diagnosis of faults and attempt documented fixes appropriate to the fault where escalated to second line support or 3rd party providers End-to-end problem isolation and troubleshooting of service quality issues Work with customers, internal or external, to resolve issues and ensure they have a positive experience dealing with us Complete assigned daily tasks to ensure optimal network … performance and end service for customers Conduct remote installations and be on hand to help train customers where needed Provide any technical support to field sales where complex help is required Provide cover to other areas in the Hosted & Connectivity department where needed Resolve any SIP/VoIP faults, call quality issues or routing of traffic Able to troubleshoot … root causes Potential in having to assist on site with any faults and identifying root causes of issues Ideal Candidate: Qualifications/Experience: 1+ years of experience in customer service, telecommunications industry is a plus Strong phone contact handling skills and active listening Ability to multi-task, prioritize, and manage time effectively Familiarity with CRM systems Outlook 365 knowledge More ❯

operational efficiency and profitability. As a seasoned C-suite Executive/Managing Director or similar. An understanding of technology services, including Cyber and broader technology services. Expertise of technical service delivery into the Defence and Government sectors. A track record of growing a business or business unit to £30m+. A strategic mindset that seamlessly oscillates between long-term … essential background engaging with UK Defence or Government departments, complemented by a strong, relevant network of senior contacts. A deep understanding of managed services and the intricacies of consultancy delivery and consultancy services. Personal Characteristics A Visionary Pragmatist: You inspire with a compelling picture of the future but are equally known for your grip on detail and executional rigour. More ❯

rota) ?? Hours: MondayFriday, 8:0016:30 + Saturday rota (8:0014:00, paid) Why This Role? Are you a problem-solver with a passion for technical support and customer service? Do you thrive in a fast-paced environment where your expertise makes a real difference? Join a leading manufacturer in the heating industry and become a key player in … dispatching jobs to engineers Registering products and maintaining accurate system data Resolving customer complaints in line with company policies Supporting promotional and technical activities Collaborating with colleagues to improve service delivery Participating in our Saturday support rota (paid overtime) Attending training and occasional installer events ?? What Youll Bring Were looking for someone with: Solid experience in technical support More ❯

maintenance function. Key Responsibilities Lead, support, and develop a team of Technical and Maintenance Engineers (Generator & UPS). Oversee day-to-day workflow within the Maintenance Technical Team, ensuring service delivery and KPI targets are achieved. Manage, review, and update risk assessments and method statements (RAMS). Conduct on-the-job training (OTO) and technical audits to maintain … depending on experience) Car Allowance: £7,000 per annum Additional Benefits: Enhanced pension, health cash plan, performance bonus, enhanced parental leave, and 25 days holiday (increasing with service) Training & Development: Ongoing technical and leadership training with clear career progression opportunities Hours: MondayThursday 8:00am5:00pm, Friday 8:00am4:30pm Why Apply? This is a fantastic opportunity to take a More ❯

Job Title: Senior Azure SaaS Reliability & Support Engineer Department: Service Delivery Location : Kingston Upon Thames/Hybrid Country: UK Level: Individual Contributor Reports To: Head of Customer support Contract Type: Permanent Contracted Hours/Days: 37.5 hours/5 days About Us At Reveal, passion meets purpose. Our body-worn video solutions are more than just technology; they … escalated customer cases, collaborating with development for code-level fixes. 2. Reliability Engineering (Fleet Level) Maintain uptime, performance, and scalability across all ST and MT deployments. Define and track service-level objectives (SLOs) and error budgets for different environment types. Perform capacity planning for servers, databases, and storage, scaling resources before issues occur. Identify systemic patterns causing downtime and More ❯

Job Title: Senior Azure SaaS Reliability & Support Engineer Department: Service Delivery Location : Kingston Upon Thames/Hybrid Country: UK Level: Individual Contributor Reports To: Head of Customer support Contract Type: Permanent Contracted Hours/Days: 37.5 hours/5 days About Us At Reveal, passion meets purpose. Our body-worn video solutions are more than just technology; they … escalated customer cases, collaborating with development for code-level fixes. 2. Reliability Engineering (Fleet Level) Maintain uptime, performance, and scalability across all ST and MT deployments. Define and track service-level objectives (SLOs) and error budgets for different environment types. Perform capacity planning for servers, databases, and storage, scaling resources before issues occur. Identify systemic patterns causing downtime and More ❯