726 to 750 of 855 Permanent Service Delivery Jobs

record in senior management with strong influencing skills and a commercial awareness. The role involves managing a diverse team and fostering exceptional standards and service delivery. #J-18808-Ljbffr ...

Support Engineering in Greater London. This role involves leading a team focused on customer satisfaction and proactive support strategies, utilizing AI technologies to enhance service delivery. The ideal candidate will have over 10 years of experience in enterprise customer-facing roles, with a strong emphasis on technical solutions ...

include know-how, training, education and internal/external publications with a focus on driving AI-enabled innovation, client-facing product development, and enhanced service delivery. The position is available on either a full-time or flexible hours basis. \n Hays Specialist Recruitment Limited acts as an employment agency ...

Infrastructure Directorate and reporting to the Technology Support Manager, this role plays a key part in supporting internal and external users and enhancing service desk operations. Working closely with our outsourced IT service desk partner, you will act as a key point of contact within SEG for escalations … hardware, software, and systems, ensuring smooth operations for all users. Be the Key Liaison: Act as the vital link between SEG and our outsourced service desk, managing escalations and driving efficient resolutions. Champion Service Excellence: Monitor ticket performance, follow up on escalations, and maintain high standards of service ...

Build strong relationships with key stakeholders across the business to support system enhancements, manage change, and improve the adviser experience. Monitor and manage incidents, service requests, and system performance, ensuring service standards are met and recurring issues are identified and addressed. Provide training, onboarding, and ongoing support … minimal disruption to advisers and customers. Drive continuous improvement by reviewing processes, maintaining documentation, sharing best practice, and identifying opportunities to enhance efficiency and service delivery. What You’ll Bring Strong proficiency in Microsoft Excel, Word, and databases, with the ability to work confidently with data and business systems. ...

wider data and AI offering. Role Description The Capability Lead is accountable for the global Data and AI Product Management (AIDPM) capability, including delivery, workforce, and service offerings within Kubrick’s Applied Technology Practice globally, across all regions where Kubrick operates. The Capability Leads ensure technical excellence … skilled, engaged workforce. This role enables sustainable growth by bridging technical depth and commercial impact. Key Responsibilities Define, refine, and maintain capability-aligned services, delivery models, and propositions. Build, mentor, and manage the skills pipeline within the capability, ensuring the right team composition and supporting hiring and progression. Identify ...

First Line Service Desk Analyst - 12 Month FTC Location: Newcastle Salary: £27 - £30k 9-5 Day Shifts Join a global organisation headquartered in the vibrant heart of Newcastle as an IT First Line Service Desk Analyst. This role is your chance to be part of a dynamic … colleagues across the entire infrastructure via phone, email, walk-up, and chat. Collaborate with the wider IT team to resolve issues and improve service delivery. Log all interactions on Service Now with concise notes, ensuring accurate assignment of tickets. Act as a communication bridge between customers ...

Field Service Engineer Location London (Client Sites/Field Based) Salary £42,000 – £45,000 per annum (dependent on experience) Working Hours Monday – Friday 40 hours per week About the Opportunity We are recruiting on behalf of our client, a leading global audio-visual integrator delivering innovative … from design and integration through to ongoing support services, helping organisations enhance communication, collaboration, and workplace experiences. They are seeking an experienced AV Field Service Engineer to join their Field Engineering team. This role will be responsible for maintaining high levels of customer service through on-site engineering ...

Field Service Engineer Location London (Client Sites/Field Based) Salary £42,000 £45,000 per annum (dependent on experience) Working Hours Monday Friday 40 hours per week About the Opportunity We are recruiting on behalf of our client, a leading global audio-visual integrator delivering innovative … from design and integration through to ongoing support services, helping organisations enhance communication, collaboration, and workplace experiences. They are seeking an experienced AV Field Service Engineer to join their Field Engineering team. This role will be responsible for maintaining high levels of customer service through on-site engineering ...

Junior Project Manager - National Security The Opportunity The Junior Project Manager role is an important project delivery support role, reporting to a Portfolio Manager within the Global Services Delivery Unit (DU). Primary Job Purpose As a Junior Project Manager you will be responsible for support to Project … Deliver contracts to agreed schedule, cost and quality targets Build effective relationships with customers, subcontractors, partners and internal stakeholders Support mobilisation and structured delivery of bids and contracts Identify, record and support the management of risks and issues associated with bidding and delivery Provide accurate reporting and forecasting ...

multidisciplinary team including Workshop Team Leaders, Repair Engineers, Technical Specialists and Administrative Support, whilst also overseeing third-party logistics providers to ensure seamless delivery of services. Key Responsibilities Lead the day-to-day operation of the technical workshop, ensuring the timely repair, refurbishment and testing of returned equipment … assets. Provide leadership to Workshop Team Leaders, Repair Engineers, Technical Specialists, Stores personnel and Administrative staff to ensure consistent service delivery. Ensure compliance with quality standards, repair procedures, health and safety requirements and agreed service performance measures. Act as the senior escalation point for complex technical and operational ...

management, development and integration of technology and AI services across the organisation so that they are key enablers of business transformation, innovation and service delivery. The postholder will lead the development and delivery of the organisations Technology and AI Strategy, ensuring alignment with corporate priorities, and embedding digital … form of transport that will enable the candidate to meet the requirements of the post in full. Desirable criteria Qualification in IT Service Management, Project Management or Agile methodologies. Qualification in Information Governance or Cyber Security. Experience working in the public or voluntary sector. To find out more about ...

keeping critical customer networks running at their best. You'll lead a team of skilled engineers, tackle complex network challenges and drive outstanding service for our customers. You'll: Lead, coach and develop a high-performing NOC team, creating a culture of accountability, collaboration and continuous improvement. Take ownership … major network incidents, driving rapid resolution and minimising customer impact. Proactively monitor network performance, identify risks and solve issues before they become service-affecting problems. Ensure incidents, alerts and customer communications are managed effectively, meeting SLAs and exceeding customer expectations. Build trusted relationships with customers and stakeholders, acting ...

looking for a reliable, motivated and customer-focused Service Desk Technician (Level 1/1st Line/Tier 1) to join a growing team. This role is focused on being the first point of contact for clients, handling incoming support requests, resolving common IT and telecoms issues, and ensuring … suited to someone who enjoys problem solving and helping people, takes ownership of their work, and understands the importance of clear communication and consistent service delivery. This role is primarily office-based, requiring five days a week in the office. You may also occasionally be required to travel ...

services are delivered against agreed KPIs and expectations. Acting as a key interface, it combines performance insight, supplier management, and technical expertise to protect service availability and drive improvement. Why this role matters; Transmission performance is fundamental to network reliability and customer experience. This role ensures strong control, visibility … accountability, proactively identifying risks and driving recovery before customer impact occurs. By embedding governance and continuous improvement, the role supports consistent, high‐quality service delivery. What you’ll be here to do; • Lead Transmission performance, ensuring delivery against KPIs and service levels • Develop reporting, governance, and performance ...

Play a key role in delivering strategic change within Custody Tax, contributing to a large scale transformation of our technology platforms and service delivery. \n Act as a strong and credible Product Owner within the Product function, partnering closely with the Product Manager to shape priorities, delivery approach … backlog, and providing clear direction to others to enable effective and predictable delivery. \n Work across Product, Engineering, and Operations to drive the delivery of future state capabilities and ongoing enhancements, balancing strategic intent with practical execution. \n Understanding client needs and our tax services, ensuring we facilitate ...

continuous improvement initiatives. This role requires a strong understanding of ITIL processes, leadership skills and the ability to develop and execute strategies to enhance service delivery. Responsibilities Team Leadership and Line Management Provide day-to-day leadership and management of the Technical Support team of Oracle Support Analysts. Foster … Develop and maintain a comprehensive knowledge base to support the team and end-users. Strategic Development and Continuous Improvement Identify opportunities for improvement in Service Desk operations and implement solutions. Develop and execute a Support Desk strategy aligned with organisational goals. Collaborate with stakeholders to ensure the Support Desk ...

both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order‐flow management via screen, voice and DMA, plus award‐winning data, insights and analytics. The Technology Department … support teams work in agile ‘streams’ aligned to specific business areas. Our other teams work enterprise‐wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Business Technology function ensures delivery of Technology services to each ...

secure, high-impact environments? We're looking for a DevOps Engineer to join a collaborative team supporting business-critical platforms where reliability, security and service quality are at the heart of everything we do. In this role, you'll work across both business-as-usual support and project delivery … have the opportunity to share knowledge, develop your technical expertise and contribute to the continuous improvement of services while operating within established ITIL-based service management processes. Key Responsibilities Investigate, triage and resolve incidents, service requests and technical issues in a timely manner. Proactively monitor and maintain system ...

Sales - Global Service Providers (United Kingdom) page is loaded## RVP, Sales - Global Service Providers (United Kingdom)locations: Londontime type: Full timeposted on: Posted 3 Days Agojob requisition id: R-11674Calix is a fast-paced, entrepreneurial environment where you will be empowered to sell communications and applications solutions … remote-based position located in London, United Kingdom.With over $2B of R&D in our 3rd generation platform, we are expanding our Global Service Provider Sales Team and are looking for an RVP who will be responsible for developing new business with Global Service providers and associated accounts. ...

McCann Group, Retail247 now offers an even broader range of retail technology and support services. Their approach combines consultancy-led insight with practical technology delivery, ensuring solutions are tailored to real-world retail challenges and implemented for long-term success. With a proven track record of delivering measurable results … known retailers, managing and developing key customer relationships while ensuring clients maximise the value of our software and consultancy services. Working closely with Product, Delivery and Support teams, you will take ownership of a portfolio of customer accounts, acting as their primary point of contact and advocate within Retail247. ...

McCann Group, Retail247 now offers an even broader range of retail technology and support services. Their approach combines consultancy-led insight with practical technology delivery, ensuring solutions are tailored to real-world retail challenges and implemented for long-term success. With a proven track record of delivering measurable results … known retailers, managing and developing key customer relationships while ensuring clients maximise the value of our software and consultancy services. Working closely with Product, Delivery and Support teams, you will take ownership of a portfolio of customer accounts, acting as their primary point of contact and advocate within Retail247. ...

manage wider IT risks and maintain robust disaster recovery arrangements. IT Operations & Supplier Management Act as the primary relationship manager for the outsourced Managed Service Provider (MSP), ensuring high levels of service delivery. Manage third-party suppliers, support contracts, and procurement activities. Lead periodic reviews and tender processes ...

Projects stream end to end — delivery oversight, team health, intake management, and capacity planning across all pods • Act as the primary interface between the Projects stream and the Product Team • Build and maintain a clear view of team capacity and project timelines, making this visible to stakeholders • Sequence … across all streams on cross-team initiatives, resourcing, and team-wide improvements • Establish and maintain a lightweight intake process for new project requests • Adapt delivery methodologies to the nature of each project • Identify and address delivery risks early, escalating where appropriate and removing blockers for pod leads • Collaborate ...

accounts and devices as well as the fulfilment and accurate asset management of end-user IT equipment. You will be an advocate for continuous service improvement, identifying areas for improvement to optimise, automate and enhance service delivery.This will be a hybrid position, with the expectation of at least … week with flexible working 25 days holiday + 5 days buy/sell + bank holidays. Professional development opportunities 5% employer pension, rising with service + many more. Experience: Ability to effectively prioritise and execute tasks in a fast-paced setting. Excellent communication and problem-solving skills Experience ...