76 to 100 of 662 Permanent Service Delivery Jobs

services on sites from West and North London locations, so accesible to commute to these locations are crucial. Role Overview You will lead Operations Service Delivery across key enterprise and financial services clients, ensuring contractual obligations, SLAs, and service quality are consistently met. Acting as the primary … delivery and escalation point, you'll work closely with account managers, stakeholders, and onsite teams to drive operational excellence and continuous improvement. Key Responsibilities * Lead, manage, and develop technical and service delivery teams * Ensure high-quality delivery across managed services and project work * Own SLA performance ...

Adecco are pleased to be recruiting for a Service Design and Transition Manager to work within Southern Water Location: Hybrid working (Highly flexible, UK-based - Durrington office attendance periodically) Contract Type: Permanent Salary: £42,000 - £62,500 + 5% bonus + benefits Are you passionate about service design … eager to lead seamless transitions within the Facilities Management industry? Our client is looking for a dynamic Service Design and Transition Manager to join their growing team! If you thrive in a collaborative environment and are ready to make a significant impact, this is the role ...

month Contract role 🔍 What we’re looking for: This role is ideal for someone who thrives at the intersection of commercial operations, service delivery, and vendor governance. Key experience required: • Strong background in contract management and vendor governance (Finance Systems or IT preferred) • Proven experience in service delivery oversight or service management (ITIL exposure is a plus) • Solid understanding of procurement processes and RFP management • Experience supporting commercial negotiations • Strong analytical skills (spend analysis, SLA tracking, performance monitoring) • Exposure to PMO processes and project delivery • Advanced skills in Excel, Power BI, and contract ...

talented and experienced Business Relationship Manager to join our dynamic team. As a Business Relationship Manager you will be responsible for representing the delivery of services across a SIAM ecosystem into key customers. You will work closely with your customers to gain intimate knowledge of their services and demands … your home; noting that you will be unable to work at home 100% of the time.## **Your role**As an integral part of our Service Delivery Team, you’ll have fantastic opportunities to develop both yourself and our collective. As part of the team, you’ll be empowered ...

Gleeson Recruitment Group are supporting an industry leading organisation within the scientific research sector in the search for an IT Service & Digital Workplace Lead to join their growing technology leadership function during a major period of transformation and investment. This is a rare opportunity to join a purpose driven … organisation making a genuine real world impact. As part of a newly evolving technology leadership team, the IT Service & Digital Workplace Lead will play a critical role in modernising IT service operations, improving digital employee experience, and helping shape the future technology landscape across the organisation. This role ...

Gleeson Recruitment Group are supporting an industry leading organisation within the scientific research sector in the search for an IT Service & Digital Workplace Lead to join their growing technology leadership function during a major period of transformation and investment. This is a rare opportunity to join a purpose driven … organisation making a genuine real world impact. As part of a newly evolving technology leadership team, the IT Service & Digital Workplace Lead will play a critical role in modernising IT service operations, improving digital employee experience, and helping shape the future technology landscape across the organisation. This role ...

Service Delivery Analyst (1st & 2nd Line Support) London | Hybrid (3 days office/2 days remote) We are working with a leading international professional services firm to recruit a Service Delivery Analyst to join their high-performing IT team. This is an excellent opportunity for someone … looking to combine service desk and deskside support responsibilities within a fast-paced, client-facing environment. This role offers a mix of 1st and 2nd line support, acting as a key point of contact for end users while also handling more complex technical issues and escalations. The Role ...

Location: Sutton Coutenay, Abingdon Salary: £28,000 - £30,000 We are looking for an organised and proactive Service Delivery Coordinator to join ourProjectsTeam. You will playa central rolein planning, tracking, and coordinating IT and telephony projects across a diverse client base, ensuring on-time, on-budget delivery that meets or exceeds client expectations. Responsibilities: Coordinate end-to-end delivery of IT infrastructure and managed service projects Develop andmaintaindetailed project plans, schedulesandresource plans using standard PM tools Track project milestones, deliverables, and budgets, proactively identifying and escalating risks to the relevant stakeholders Liaise with technical ...

Recruitment are partnering with an expanding IT services organisation to recruit a Team Manager to lead and develop a core service delivery function providing solutions to the corporate SME market across both Norfolk and the UK. This is a pivotal leadership role, responsible for stabilising, developing and driving … performance of a key service within the business. Leading from the front, this senior-level role will combine technical credibility, project scoping, planning and coordination, commercial awareness and strong people management to deliver high-quality outcomes for clients. This is a hands-on position and you’ll be expected ...

client is a well-established Managed Service Provider, CRM, and Software Development business, and theyre looking for an experienced IT Operations Manager to take the lead on service delivery, performance, and continuous improvement across their customer base. This is a hands-on leadership role where youll oversee … operations, service delivery, and project execution, while also acting as the go-to escalation point for more complex issues. Youll be balancing technical know-how with people leadership and process improvement, making sure customers receive a reliable, secure, and scalable service. Key Responsibilities Operational & Service Management Take ...

they need. We are the national gas network, providing secure energy to power Britain, achieve net‐zero, and maintain our industrial competitiveness. As a Service Management Analyst, you will support our growing portfolio of services. In this role, you will be part of a proactive, business‐focused team, ensuring … improvement of a range of IT services, including third‐party and internally managed solutions. This hands‐on role is ideal for someone experienced in service ownership, supplier performance, and ITIL‐aligned delivery within complex, multi‐vendor environments. Reporting to the Service Delivery Manager, you will oversee ...

/Hybrid Permanent | Full Time An award-winning Microsoft-focused MSP is looking for a Senior 2nd Line Support Engineer to join its growing Service Desk team. This is more than a typical 2nd line support role. You'll act as a senior escalation point for the Service … combining strong technical troubleshooting skills with excellent customer communication, ownership and commercial awareness. You'll support a highly capable Tier 1 team, help improve service delivery standards and work closely with Service Desk leadership to ensure customers receive a first-class experience. There are also genuine progression ...

/Hybrid Permanent Full Time An award-winning Microsoft-focused MSP is looking for a Senior 2nd Line Support Engineer to join its growing Service Desk team. This is more than a typical 2nd line support role. You'll act as a senior escalation point for the Service … combining strong technical troubleshooting skills with excellent customer communication, ownership and commercial awareness. You'll support a highly capable Tier 1 team, help improve service delivery standards and work closely with Service Desk leadership to ensure customers receive a first-class experience. There are also genuine progression ...

international expansion plans across Europe, Australia and the US, and ongoing acquisition activity, the organisation is investing heavily in operational scalability, governance and customer delivery excellence. The business operates in a fast-paced, high-growth environment, supporting globally recognised brands and retail partners through a combination of technology, operational … Group CEO, the Chief Operating Officer (COO) will oversee day-to-day business operations while leading operational transformation, process optimisation and strategic delivery across the organisation. This role will be responsible for ensuring operational efficiency, customer onboarding excellence, service delivery performance and cross-functional alignment across operations ...

client is a fast-growing boutique MSP known for high-touch service, deep technical expertise, and long-standing customer relationships. They’re now looking for an Operations Manager to take ownership of day-to-day service delivery, lead a talented team of engineers, and ensure the business … oversee the engineering team, ensure SLAs are met, maintain strong client relationships, and take responsibility for the smooth running of internal processes — including billing, service reporting, scheduling, and workflow management. You’ll work closely with the leadership team to drive continuous improvement, shape service standards, and support ...

Position: Service Delivery Lead. Location: Supporting our branches in Bradford, Halifax & surrounding areas. Job Type: Full-time, 38.33 Hours per week. Salary: £32,148.36 per annum We're looking for a dedicated and compassionate individual to join our team as a Service Delivery Lead click apply ...

workplace technologies, combined with excellent stakeholder management, communication, and team leadership skills. The role plays a critical part in ensuring the day-to-day delivery of reliable, secure, and high-quality digital workplace services while embedding agile ways of working and continuous service improvement. The Digital Workplace Team … Leader sits within the Digital Workplace Service Delivery function and reports directly to the Digital Workplace Service Delivery Manager. You will be responsible for leading, coaching, and developing the UK-based Digital Workplace engineers, ensuring delivery aligns to agreed priorities, service standards, and sprint ...

workplace technologies, combined with excellent stakeholder management, communication, and team leadership skills. The role plays a critical part in ensuring the day-to-day delivery of reliable, secure, and high-quality digital workplace services while embedding agile ways of working and continuous service improvement. The Digital Workplace Team … Leader sits within the Digital Workplace Service Delivery function and reports directly to the Digital Workplace Service Delivery Manager. You will be responsible for leading, coaching, and developing the UK-based Digital Workplace engineers, ensuring delivery aligns to agreed priorities, service standards, and sprint ...

future growth, and they are now seeking an IT Support Team Leader to join their team. Your new role Reporting to the IT Service Delivery Manager, you will be responsible for leading a team of 7 IT specialists providing a high level of IT support to end users … also acting as the first point of escalation for more complex end-user support issues. A key focus of the role is maintaining excellent service standards, which includes ensuring service KPIs around availability, responsiveness, and customer satisfaction are consistently met, with proactive action taken to address any risks. ...

combining hands-on problem-solving with team leadership? Do you want a varied role in a busy, evolving IT environment where your contribution to service quality and infrastructure resilience is visible and valued? If so, we would love to hear from you. As IT Infrastructure Team Manager, you will … secure, reliable and high-performing IT systems and platforms across all College sites. You will be responsible for day-to-day infrastructure operations, technical delivery and team management, covering servers, cloud platforms, networks, core systems, cyber security and disaster recovery. You will act as the escalation point for complex ...

Service Desk Administrator Were looking for a Service Desk Administrator to support high-quality service delivery across our network, infrastructure, and cabling teams. This is a key operational role, acting as the first point of contact for end users and ensuring ServiceNow tickets are logged, managed … resolved efficiently within agreed SLAs. Working closely with the Service Manager and Site Lead, youll help keep daily service operations running smoothly, providing clear communication, accurate documentation, performance monitoring, and proactive support to engineers and technicians. If you are highly organised, customer-focused, and comfortable working ...

professional whos excited to make a real difference for students? The University of Portsmouth is looking for an ambitious and technically skilled Senior Service Delivery Analyst to join our Student Service Delivery (SSD) team. This is an exciting opportunity to play a key role in delivering … will work with systems that shape the student experience every day. As part of a forward-thinking team, you will develop your expertise in service management and ITIL best practice, gain access to further technical training, and have opportunities to lead projects and contribute to major University-wide digital ...

critical digital services to leading global clients. As part of continued growth, they're looking to hire a Client Operations Coordinator to support the delivery of high-quality, time-critical services across a range of customers and partners. This is a fantastic opportunity for someone who thrives … fast-paced, operational environment and enjoys coordinating across clients, suppliers, and internal teams to ensure seamless service delivery. You'll play a key role in keeping everything running smoothly from managing day-to-day operations to resolving issues in real-time and driving continuous improvement. Client & Service Delivery ...

. Key Responsibilities: Build and maintain strong, long-term relationships with key client stakeholders Act as a trusted advisor, understanding client needs and ensuring service delivery aligns with expectations Work closely with internal technical teams to ensure successful delivery of IT services Monitor account performance and maintain … oversight of commercials Identify opportunities to strengthen partnerships and deliver additional value Facilitate regular client meetings, service reviews, and strategic discussions What We’re Looking For: Experience in Client Success, Account Management, or Service Delivery within IT Services/MSP environments Backgrounds such as Service Delivery ...

Title Level 3 Security Analyst – Incident Response & Vulnerability Management Department Service Delivery/Security Reporting To Security Lead/Service Delivery Manager Operates under the direction of the Incident Manager during security incidents Location UK (Hybrid) Office in Cardiff 1-2 days per week, regular client … including Windows, macOS, tablets, and peripherals. Microsoft 365 including Entra ID, Exchange, SharePoint, Defender, and endpoint protection. Identity and Access Management including privileged and service accounts. On-premises and cloud-hosted servers. Network infrastructure including firewalls, switches, wireless, and WAN connectivity. Cloud-hosted and supplier-managed applications. Documentation, Audit ...