801 to 825 of 903 Permanent Service Delivery Jobs

and execution-focused leader to serve as the Head of Global Product - Advisory. This new role will drive the execution of Grant Thornton's product strategy for the Advisory service line, overseeing the development, prototyping, and launch of innovative, AI-enabled solutions that enhance our professional advisory services globally. The Head of Global Product - Advisory will lead distributed teams … Transformation group to drive change management and adoption of new products, ensuring successful implementation and sustained impact across the global Advisory practice. Build and scale product capabilities across international delivery centers. Standardize processes and governance to ensure consistency and quality across regions. Leverage data, automation, and AI to drive efficiency and innovation in advisory service delivery. Foster a … environment. Demonstrated experience working within professional services advisory practices (CFO Advisory, Business Consulting, Risk Advisory, Technology Modernization, and Transaction Advisory), with a strong grasp of the professional landscape's service offerings, client needs, and operational processes. Deep understanding of advisory frameworks, industry standards, and best practices that can be enabled by technology-enabled service delivery. Proven ability to More ❯

exciting client in Manchester, the successful candidates will need the below skills. Main Responsibilities: Resolving incidents & requests in line with the defined ITIL based processes and to agreed Business service levels. Delivering IT support and troubleshooting for end users in a predominant Windows environment. Day to day monitoring and management of infrastructure in the field. Identifying areas of improvement … and implementing corrective action to better Group IT Service Delivery. Engagement in new and upcoming IT related projects relating to upgrades and service improvement. Representing Group IT within the business and at all times delivering world class customer service. Supporting over 4,500 IT users in 180+ locations. Required qualifications, experience and skills: Broad knowledge of Windows Server More ❯

our Information Management capability within the Birmingham office. You'll be responsible for growth targets, pipeline of work, training and development of the team whilst promoting the capability and service offering of the Information Management account. The Information Management account is a team of 40+ digital consultants driving digital transformation on all our major projects, mostly based in Croydon … planning of processes and implementation of tools to improve major project delivery. Sometimes this might be working directly with our clients, other times this might be supporting our internal delivery projects. You will be an advocate for digital ways of working, a promoter of good information management and comfortable working closely with our clients to share our experience. Your … Responsible for ensuring that projects are delivered successfully for the client and for Mott MacDonald, technically, commercially, and financially Growth and development of the Birmingham team Leading the technical delivery of consultancy services Delivery of a programme of technical solutions as agreed with the client Compliance with the Mott MacDonald management, quality, safety and environmental system requirements Coordinate More ❯

administration of key IT systems, including user access, permissions, and integrations. Act as the lead contact for defined systems, overseeing them at a high level to also include the delivery of training and troubleshooting. - Ensure the effective operation of school-wide platforms such as Google Workspace and the MIS (e.g. Bromcom). Monitor and manage supplier performance to ensure … delivered through the Senior IT Technician and IT & Facilities Assistant. Given the scale of the team, the Postholder will also provide first-line support when needed to maintain excellent service across the school. Cybersecurity & Compliance - Ensure IT security policies and procedures are produced, up-to-date and implemented effectively. - Ensure compliance with DfE Cyber Security Standards and ongoing development … leaders, the Senior Team and providers of Educational Technology to research, propose and implement new solutions which offer improvements geared towards improving outcomes for young people and the customer service experience for users. - Identify training needs of the IT team and where possible deliver internal training to upskill staff. - Lead development of a roadmap for potential future growth of More ❯

administration of key IT systems, including user access, permissions, and integrations. Act as the lead contact for defined systems, overseeing them at a high level to also include the delivery of training and troubleshooting. Ensure the effective operation of school-wide platforms such as Google Workspace and the MIS (e.g. Bromcom). Monitor and manage supplier performance to ensure … delivered through the Senior IT Technician and IT & Facilities Assistant. Given the scale of the team, the Postholder will also provide first-line support when needed to maintain excellent service across the school. Cybersecurity & Compliance Ensure IT security policies and procedures are produced, up-to-date and implemented effectively. Ensure compliance with DfE Cyber Security Standards and ongoing development … leaders, the Senior Team and providers of Educational Technology to research, propose and implement new solutions which offer improvements geared towards improving outcomes for young people and the customer service experience for users. Identify training needs of the IT team and where possible deliver internal training to upskill staff. Lead development of a roadmap for potential future growth of More ❯

high-demand environments, is familiar with Microsoft and Android platforms, and enjoys teaching users while offering effective technical support. This position offers the opportunity to gain valuable experience in service and technical roles while being part of a collaborative team focused on system administration, support, and training for our clinical teams across the United States. Skills Required: Strong understanding … level configuration and maintenance, ensuring system security. Skilled in creating and maintaining documentation, knowledgebases, and training resources. Excellent communication skills, both verbal and written, with a focus on customer service and approachability. Ability to work independently while being part of a dynamic, team-oriented environment. Ability to deliver reports and summaries to management highlighting technical issues and proposing resolutions. … Fluency in English required; Spanish fluency is a plus. Key Behaviors: Customer-Oriented: Demonstrates a focus on providing excellent customer service, ensuring end users receive clear, friendly, and timely assistance. Problem-Solving: Approaches issues with a positive attitude, using available resources and knowledge to solve user problems efficiently. Adaptability: Remains flexible in adjusting to evolving work conditions and new More ❯

Role - 2nd Line IT Engineer + Projects Location - Horsham, West Sussex Industry - Managed Service Provider (MSP) Employment Type - Full-time We're representing an MSP in the south looking for an experienced and proactive 2nd Line IT Engineer to join their MSP team. Their ideal candidate will provide high-quality technical support to clients while also assisting with infrastructure … monitor client systems, networks, and security environments. Document technical issues, fixes, and project progress in line with internal processes. Collaborate with 1st and 3rd line engineers to ensure seamless service delivery. Contribute to continuous improvement and client satisfaction initiatives. Requirements from you need to be the following: 2+ years' experience in an MSP or similar fast-paced IT environment. … Strong knowledge of Windows Server, Microsoft 365, Azure, networking, and virtualisation. Experience with backup, security, and monitoring tools. Excellent troubleshooting, communication, and client service skills. Relevant IT certifications (e.g., Microsoft, CompTIA, Cisco) desirable. Full UK driving licence preferred. What The Client Can Offer: Competitive salary and professional development opportunities. Exposure to varied technologies across multiple client environments. Supportive, collaborative More ❯

fostering a culture of innovation and excellence. Evaluate and recommend networking technologies and vendors, including Cisco, Juniper, and Palo Alto. Maintain strong relationships with Telco providers and ensure optimal service delivery. Qualifications Significant experience working in the networking industry CCIE or CCDE or equivalent qualification level Proven expertise in SDWAN, Cloud WAN, and MPLS WAN technologies Strong knowledge of … network security principles and practices Hands-on experience with Cisco, Juniper, and Palo Alto technologies Background in telecommunications and service provider environments Demonstrated ability to lead and manage engineering teams Excellent stakeholder management and communication skills Strong leadership skills with experience leading and managing a team of technical experts Expert knowledge of network technologies, protocols, and trends Strong analytical … Operating across 8 countries, Capita's 34,000 colleagues support primarily UK and European clients with people-based services underpinned by market-leading technology. We're a vital support service for our clients, enabling the everyday interactions that we expect to run seamlessly, to run smoothly. Check out our website for more information What's in it for you More ❯

Make Amazing Happen at CDW. Job Summary As a Software Renewals Team Leader at CDW, you'll lead a team of Software Renewals Specialists responsible for delivering exceptional customer service and operational excellence across software licensing renewals. You'll manage day-to-day performance, coach and develop your team, and ensure targets, KPIs, and SLAs are consistently met. This … renewals processes, vendor systems, and commercial operations. You'll collaborate closely with Sales, Pre-Sales, and Vendor partners to identify opportunities for growth, improve processes, and maintain high-quality service delivery. What You Will Do Lead, motivate, and coach the Software Renewals team to achieve performance goals and maintain high customer satisfaction. Act as the main point of escalation More ❯

Are you passionate about solving technical challenges and delivering outstanding customer service? A growing tech-focused organisation is seeking a skilled Service Desk Analyst to join their dynamic support team. Key Responsibilities: Act as the first point of contact for IT-related issues and service requests. Resolve a wide range of technical problems across hardware, software, and … Deliver remote support and troubleshooting with a focus on first-contact resolution. Maintain accurate documentation and ticketing records. Collaborate with internal teams and third-party providers to ensure seamless service delivery. Mentor junior team members and contribute to process improvements. What We’re Looking For: Strong communication skills and a customer-first mindset. Solid understanding of Microsoft 365, operating … Be part of a supportive and forward-thinking team. Opportunity to grow your skills and take ownership of specialist areas. Make a real impact by helping users and improving service delivery. More ❯

multi-skilled Clinical Team consists of General Practitioners, Nurse Practitioners, Practice Nurses, and Health Care Assistants to carry out all the necessary duties to deliver a comprehensive General Practice service ensuring the highest standard of care to all our patients. We are part of the PCN for Mid Norfolk and through our network we have a range of ARRS … systems. Manage IT assets & register, including procuring new hardware, software, and other IT equipment from the ICB Digital team Maintain relationships with external IT support and system vendors, managing service requests and ensuring effective service delivery. Data and information governance Ensure strict compliance with data protection laws, such as GDPR, and all NHS information governance policies. Oversee the … business continuity and disaster recovery procedures. Clinical system management Manage the day-to-day operation of the practice's clinical system including administration, user support, and troubleshooting. Act as Service Desk Officer to assist with IT related issues to the practice IT database systems *SystmOne, AccuRx and Teamnet etc, such as password and smartcard related issues, loss of service. More ❯

The organisation is a leading Managed Service Provider (MSP), recognised among Europe's top providers for its comprehensive IT services, global client support, and high industry accreditations. It specialises in IT infrastructure, cybersecurity, support, and consultancy, delivering enterprise-level solutions to mid-market and growing businesses. Position: Account Manager (Junior) Reporting to: Managing Director/Partner Success Director About … for client needs within the organisation, ensuring these are prioritised effectively. Revenue and Contract Management: Drive contract renewals, identify growth opportunities, and safeguard recurring revenue through strategic account management. Service Improvement: Facilitate feedback between clients and internal teams, contributing to process improvements that enhance service delivery. Product and Service Updates: Communicate new product and service offerings … benefits. Keep all internal systems updated with client information and meeting notes. Skills and Experience Experience in a B2B account management or client services role. Background in a Managed Service Provider (MSP) environment is highly desirable. Excellent communication and presentation skills, adaptable to various audiences. Strong numeracy and confidence in discussing pricing and financial data. Proactive, energetic, and client More ❯

in driving strategic and operational excellence across the Client Division. This 12 month, fixed-term role is designed to support ongoing improvements in platform management, data integrity, and client service processes. The Client Services Team ensure a high level of client retention and deliver best-in-class client service to over 120 international clients investing primarily in PATRIZIA … controller for all formal client communications and deliveries. The Analyst will be a key collaborator, working cross-functionally across teams, global colleagues, and internal stakeholders to ensure the consistent delivery of high-quality outputs, with a particular focus on the myPATRIZIA platform and Salesforce data quality. Over time, the role offers opportunities to take ownership of key areas and … contribute to the evolution of client service standards and tools. This role is ideal for a curious, driven, and detail-oriented professional who thrives in a collaborative environment and is motivated by continuous improvement, digital innovation, and long-term impact. Your Responsibilities: myPATRIZIA Platform Management Lead and maintain the Client Services workstream for the myPATRIZIA platform, including documentation uploads More ❯

of extension) Industry: Oil and Energy, Energy Trading Working Hours: 8 per day/40 per week What you will do: Project Planning & Execution Define and manage the overall delivery plan for the Valuation & Risk Management project, including timelines, milestones, dependencies, and resource allocation. Ensure alignment between business requirements, functional specifications, and technical delivery. Delivery Oversight Coordinate cross … functional teams (business analysts, developers, architects, quants, data engineers, vendors, etc.) to deliver project outcomes on time and within scope. Monitor progress, resolve delivery risks/issues, and escalate where necessary to maintain momentum. Governance & Reporting Lead project governance routines, prepare status updates, and communicate progress, risks, and decisions to senior stakeholders and steering committees. Track project financials, vendor … you will have: Relevant technical qualifications Project Leadership: Proven track record as a Project Manager or Program Manager on large-scale transformation initiatives within trading, risk, or financial services. Delivery Expertise: Strong experience in project planning, execution, governance, and vendor management, ideally within data or technology-heavy environments. Domain Knowledge: Familiarity with energy trading and risk management (ETRM/ More ❯

Employer of the Year 2022. Reporting directly to the Regional Partner and working closely with the Oxford leadership team, you will prioritise new business generation activities and support the delivery of a robust long-term strategy for the studio that will provide opportunities for growth in Oxford and the region. This will include identifying industry trends and opportunities for … and prospective clients. Our benefits package includes Agile, flexible and hybrid working, (a minimum of 3 days in office, up to 2 days WFH) Annual leave increasing with long service Life assurance Study sponsorship with paid study leave Employee assistance programme Season ticket loans Cycle to work scheme Virtual GP service Company day out Enhanced learning & development opportunities. … understanding of design project lifecycle and construction project procurement Lead and manage the seamless running of all architectural projects to the highest standard Experience in quality assurance, and client service delivery. Stakeholder Management Excellent presentation skills (Visual, written and spoken) Track record of building lasting relationships with clients and consultants with strong client satisfaction Skilled negotiator with ability to More ❯

technically strong Cyber Security Product Owner/Security Project Leader to lead the evolution of their Enterprise Security platforms — with a focus on Security Posture Management (SPM) and Secure Service Edge (SSE) solutions. In this role, you’ll own multiple cyber-security products end-to-end, driving change across software development, infrastructure, and service delivery. You’ll work … a strong technical security background, with experience of architecting and delivering complex enterprise security solutions, focused on infrastructure security, cloud security, and in particular Security Posture Management and Security Service Edge based solutions. You will work with architects and outsourced suppliers to ensure solutions are delivered as well as optimising current security solutions across the business. You will be … manage the product lifecycle for enterprise security platforms. Drive the enhancement of SPM tooling and SSE capabilities for better visibility, compliance, and threat management. Collaborate with engineers, architects, and service providers to deliver secure, high-quality outcomes using Scrum or Kanban. Oversee integrations, automation, and performance optimisation across complex environments. Prioritise and maintain backlogs, balancing innovation, resilience, and technical More ❯

to ensure all solutions align with overarching roadmaps and architectural principles. Experience in Facilities Management environments is essential , as you'll be supporting technology solutions that directly impact operational service delivery. Key Responsibilities Partner with IT Project Managers and business stakeholders to design solutions that meet project and operational needs. Support bid and business development teams with solution designs … models. Ensure architectural compliance and alignment with enterprise IT standards. Present and explain solution designs and models to technical and non-technical audiences. Provide technical leadership and guidance to delivery teams during project execution. Review supplier proposals for quality, feasibility, and compliance with architectural standards. Produce clear and comprehensive solution and service designs to guide delivery. Maintain alignment More ❯

future of credit and financial services in the UK. You’ll work closely with internal teams to coordinate data appends, ensure quality, and drive process improvements that enhance our service delivery. Alongside, you’ll study for the Level 5 Data Engineer Apprenticeship. Responsibilities: Manage batch appends through the end-to-end cycle, including file appraisal and feedback, processing, quality … control and delivery Collaborate with Client Management and Analytics teams to deliver customer value Work closely with teams in other geographical regions Prioritise effectively to meet client SLAs and business objectives Leverage engineering capabilities to champion transformative improvements to batch processes Use collaborative tools and agile techniques to manage technical process improvements Enhance skills in version control tools to … and efficient team collaboration Desirable skills & experience: Strong organisational skills Excellent communication skills—both written and verbal High attention to detail and ability to troubleshoot issues effectively Passion for service excellence and continuous improvement Ability to prioritise workload based on client contracts Basic Microsoft Excel, SQL, and PowerPoint Experience using R or Python Experience as a Data Analyst Experience More ❯

team: You will be part of a team which delivers, implements and manages Public, Private Cloud and Hybrid technologies building and transforming client infrastructure services and provides world class service delivery. The diverse variety of work we do, and the experience it offers, provides an unbeatable platform from which to build a career. This will be based in the … controls, ensuring only authorised users have access to cloud resources. Oversee the implementation of security and governance for new services. Assess and manage risks associated with third-party cloud service providers and vendors. Manage information security and compliance following Accenture standards and policies. Stay updated on the latest trends and best practices in information security and cloud computing. Learn … on cloud security, data privacy, and sovereignty. Promote a security culture ensuring lessons learned are applied to future activities. We are looking for experience in the following skills: Operational Delivery of IT Cloud Infrastructure Ability to provide training and awareness programs to educate employees on best practices for cloud security. Have a good technical background with experience in working More ❯

fostering a culture of innovation and excellence. Evaluate and recommend networking technologies and vendors, including Cisco, Juniper, and Palo Alto. Maintain strong relationships with Telco providers and ensure optimal service delivery. What we are looking for: Signification experience working in the networking industry CCIE or CCDE or equivalent qualification level Proven expertise in SDWAN, Cloud WAN, and MPLS WAN … technologies Strong knowledge of network security principles and practices Hands-on experience with Cisco, Juniper, and Palo Alto technologies Background in telecommunications and service provider environments Demonstrated ability to lead and manage engineering teams Excellent stakeholder management and communication skills Strong leadership skills with experience leading and managing a team of technical experts Expert knowledge of network technologies, protocols More ❯

+ Benefits Sponsorship Available We're working with a global financial services leader to find a Head of Data Deployment & Risk Management - a strategic VP-level role that blends service design, change governance, and risk management across a high-volume data platform environment. This isn't your typical ITIL service manager role. It's about designing a scalable … service transition framework that ensures hundreds of monthly changes are delivered safely, efficiently, and with measurable value to internal engineering teams. What You'll Be Doing: Define and implement standards for how engineering teams deliver change across the data platform. Lead the creation of a "how-to" guidebook for data platform changes, ensuring consistency and safety. Design and embed … a service transition framework to manage high volumes of change. Oversee change release and risk management, ensuring platform integrity and compliance. Collaborate with internal customers to gather feedback and continuously improve service delivery. Manage a growing team (starting with 2 experienced VPs, scaling to 8-10 over time). What You ' ll Bring: Strong experience in Change & Risk More ❯

services across the North NHS region by providing technical, applications, and IT support to laboratory systems. It is ideal for experienced field engineers with strong electro-mechanical and diagnostic service backgrounds who are committed to maintaining high equipment uptime and ensuring reliable patient testing operations. Key Responsibilities Provide frontline service and support for analytical laboratory systems across multiple … Deliver applications and software support to laboratory users. Conduct technical and operational training for laboratory staff as needed. Collaborate with internal teams and hospital personnel to maintain high-quality service standards. Required Qualifications and Skills Degree or HNC/HND in Electrical or Mechanical Engineering (or equivalent demonstrable experience). Strong background in electro-mechanical field service or … expertise in maintaining and supporting diagnostic or laboratory systems. You’ll thrive in hospital settings, demonstrate strong communication and technical acumen, and maintain composure under pressure while ensuring seamless service delivery. Not suitable for: Candidates without relevant field service or diagnostic experience, or those from unrelated sectors (e.g., HVAC, general manufacturing maintenance) lacking laboratory system exposure. More ❯

innovation and understand the upstream and downstream impacts of technology decisions. Experience working in complex, regulated environments is essential, along with a deep understanding of security frameworks and agile delivery models. The Technology Innovation Manager will manage a small matrix team comprising innovation specialists, product management, and solution architecture, supporting firm-wide technology improvements and AI initiatives. The role … technology innovation initiatives are aligned with the firm’s strategic goals. Translate complex technical concepts into business value, securing buy-in for new initiatives. Foster a culture of agile delivery, encouraging rapid prototyping and experimentation with emerging technologies. Team Oversight and Mentoring Mentor and support team members, enabling ownership of day-to-day activity while overseeing major projects and … key deliverables. Guide the team in identifying, designing, and prototyping AI and architectural solutions to streamline legal processes and enhance service delivery. Technology Innovation and Architecture Oversee the adoption of AI and emerging technologies across the firm, providing strategic input and ensuring smooth delivery. Apply architectural thinking to assess and implement AI and Innovation solutions, ensuring alignment with business More ❯

Field Service Engineer Kent £42,000 basic salary Van, paid door to door travel, 33 days holiday, pension scheme, life assurance, phone, tablet and more Overview Are you a skilled and experienced Field Service Engineer with expertise in heavy plant or material handling equipment? We are seeking a multiskilled professional to join our team, working on forklifts, stackers … faults in hydraulic, mechanical, and electrical systems, including CANBUS systems and electrical wiring diagrams. Conduct routine inspections and preventative maintenance to ensure equipment reliability and safety. Provide exceptional customer service while working on-site at client locations. Maintain accurate service records and documentation. Adhere to health and safety regulations and company policies at all times. Collaborate with the … wider team to share knowledge and improve service delivery. Qualifications NVQ Level 3 or equivalent in Automotive, Plant, or Agriculture is required. Proven experience working with heavy plant or material handling equipment. Strong skills in hydraulic, mechanical, and electrical systems. Demonstrated ability in fault finding and diagnostics, including CANBUS systems and electrical wiring diagrams. Excellent problem-solving skills and More ❯

Director, Delivery Management, Google Cloud Consulting EMEA Location: London, UK; Milan, Metropolitan City of Milan, Italy Position: Director+ Google welcomes people with disabilities. Note: By applying to this position you will have an opportunity to share your preferred working location from the following: London, UK; Milan, Metropolitan City of Milan, Italy . Qualifications Bachelor's degree in Computer Science … ll engage directly with customers and key Google partners to deliver, design, build, and advise customers on the best way to transition to Google Cloud. As a Professional Services Delivery Director, you will specialize in the program management, governance, and orchestration of large-scale cloud transformations. This will involve supporting both customers and internal teams from pre-business through … to delivery and execution of the joint Google Cloud/Customer transformation program. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud More ❯