826 to 850 of 1,873 Permanent Service Delivery Jobs

Client Connector (ZCC), helping to strengthen security controls while enabling a modern, distributed workforce. Partnering closely with cybersecurity, networking, identity, endpoint, cloud, infrastructure, and service delivery teams, you will design, implement, and support secure access solutions that improve user experience, reduce operational risk, and advance KBR's Zero … activities. Create and maintain technical documentation, operational standards, implementation guides, support runbooks, and knowledge transfer materials. Collaborate with cybersecurity, networking, endpoint, cloud, infrastructure, and service management teams to improve secure access capabilities and operational maturity. Support strategic initiatives including Zero Trust transformation, SASE adoption, VPN modernization, tenant migrations, divestitures ...

help keep the technology behind Global's digital advertising estate reliable, resilient and ready to evolve. Reporting to the Head of Outdoor Digital Service Management, you will support infrastructure across the UK and Ireland, including London's TfL travel network. Key Responsibilities Develop digital infrastructure: Document existing capabilities … Support operational teams: Provide technical expertise to first‐line teams, particularly during live incidents and deployments, and maintain clear, useful documentation that supports effective service delivery. Deliver out‐of‐hours works: Take technical responsibility for planned installations and operational activities, including regular overnight work, ensuring delivery is safe ...

proficiency with Microsoft Visio for process mapping, workflow documentation, and technical/business diagrams. Experience working with technical subject matter experts across infrastructure, applications, service delivery, cybersecurity, or similar IT disciplines. Preferred Skills: Experience with documentation recovery, IT operational maturity, knowledge-management, or process standardization initiatives. Experience documenting … cybersecurity, infrastructure, disaster recovery, business continuity, or IT service-management processes. Experience with SharePoint-based documentation repositories and governance. Familiarity with ITIL, NIST, CIS, or other recognized IT/security frameworks. Experience within public sector, government, or other highly regulated environments. Required Education & Certifications: Bachelor's degree in Information ...

multi-product or cross-platform software solutions essential Solution and/or process experience with one more of the following is highly desirable: IT Service Management (ITSM), Financial Management (FM) Project Portfolio Management (PPM), DevOps, Agile, HR Service Delivery (HRSD), Governance Risk and Compliance (GRC), Security Operations ...

multi-product or cross-platform software solutions essential Solution and/or process experience with one more of the following is highly desirable: IT Service Management (ITSM), Financial Management (FM) Project Portfolio Management (PPM), DevOps, Agile, HR Service Delivery (HRSD), Governance Risk and Compliance (GRC), Security Operations ...

multi-product or cross-platform software solutions essential Solution and/or process experience with one more of the following is highly desirable: IT Service Management (ITSM), Financial Management (FM) Project Portfolio Management (PPM), DevOps, Agile, HR Service Delivery (HRSD), Governance Risk and Compliance (GRC), Security Operations ...

technical background in Fire and Security. This role acts as the central operational hub, ensuring engineers are effectively scheduled, performance is tracked, and service delivery is controlled in line with business objectives and KPIs. What You'll Be Doing: 1. Planning & Scheduling Oversight Manage and optimize engineer scheduling … Scheduling Efficiency Engineer Utilisation Open Call Backlog Reduction System Compliance (CASH accuracy) SLA Performance Data Accuracy & Reporting Quality What You'll Bring: Experience in service planning, scheduling, or operations Strong understanding of Fire & Security service environment Experience with service management systems (CASH desirable) Strong analytical and reporting ...

want to work with modern platforms and influence technical decision-making. With an ambitious roadmap spanning cloud adoption, application modernisation, network transformation and service improvement, this is a business where infrastructure is viewed as a strategic enabler rather than simply a support function. You'll join a collaborative team … technology transformation, working on everything from cloud services and virtualisation to networking, resilience and business-critical applications. You'll combine technical expertise with project delivery, helping design, implement and support solutions that have a tangible impact across the organisation. Working alongside architects, project managers and service delivery ...

other business functions to shape data solutions that will deliver measurable business outcomes* Sets standards, prioritization criteria, and governance expectations. Prioritise and drive delivery through collaboration with delivery partners and cross-functional teams (engineering, architecture, data governance, BAU)* Lead/Partner with Data Product Owners to translate strategy … adoption of analytics products through targeted communications, champion networks, and embedded business support* Adopt AI & automation to enhance and support data product strategy and delivery* Collaborate closely with the development team to translate business needs into data product changes and ensure solutions meet agreed business requirements ...

other business functions to shape data solutions that will deliver measurable business outcomes Sets standards, prioritization criteria, and governance expectations. Prioritise and drive delivery through collaboration with delivery partners and cross-functional teams (engineering, architecture, data governance, BAU) Lead/Partner with Data Product Owners to translate strategy … adoption of analytics products through targeted communications, champion networks, and embedded business support Adopt AI & automation to enhance and support data product strategy and delivery Collaborate closely with the development team to translate business needs into data product changes and ensure solutions meet agreed business requirements ...

hybrid and on-premises environments, contributing to both operational support and strategic projects. You will have the chance to solve complex technical challenges, drive service improvements and play a key role in strengthening our cyber security and infrastructure capabilities. We are looking for motivated individuals who enjoy continuous learning … within a supportive NHS environment. If you are passionate about technology, enjoy making a tangible difference, and want your work to directly support the delivery of high-quality healthcare services, we would love to hear from you. Main duties of the job As an IT Infrastructure Specialist, you will ...

with company standards, products, and best practices. Maintain consistency and accuracy across customer proposals and technical documentation. Collaborate with Operations, Engineering, Product Management, and Service Delivery teams to validate solution feasibility. Support solution handover processes following contract award. Maintain detailed technical records within CRM and relevant business systems. … within the data centre , cloud, connectivity, AI, and digital infrastructure markets. Cross-Functional Collaboration Work closely with Sales, Operations, Engineering, Product, Customer Success, and Delivery teams. Support service implementation planning and customer transition activities. Contribute to internal knowledge sharing and technical training initiatives. Assist with the development ...

position is accountable for the successful execution of projects and programs, including scope, schedule, budget, quality, and customer satisfaction, and provides regular updates to Service Delivery Managers (SDMs) and Customer Experience Managers (CXMs) to ensure transparency and alignment across delivery and customer adoption goals. Responsibilities include managing … budget execution, ensuring operational excellence through accurate project reflection in Cisco's systems and tools, overseeing financial forecasting and reporting, and maintaining compliance with delivery governance standards. The role also coordinates with Cisco's vendor management teams to source bids, recommend partner selections, and create statements of work ...

#26WD101034Position overviewAs the Senior Director, EMEA Technical Advisory at Autodesk, you will report to the VP of Technical Advisory and will head up Consulting Delivery for our largest customers within the EMEA region. You will lead a large team chartered to drive transformational services that foster strong customer relationships … ensure successful Autodesk solution adoption.What you will doLead a team of 100+ employees responsible for Consulting Delivery and contribute to overall customer success and adoptionDevelop and execute against regional strategic plans that ensure the local Consulting Delivery team meets organizational objectivesIdentify and define the strategic regional Consulting Delivery ...

regulated environment. You will play a key role in maintaining resilient, secure, and high performing services, driving continuous improvement initiatives, and contributing to the delivery of critical business and operational outcomes across the organisation. This is a permanent, full-time position based in Aldershot, Basingstoke, Salisbury, Southampton, or Swindon. … corrective actions. Perform network upgrades, software patching, hardware refresh activities, lifecycle management, and capacity planning. Monitor network availability, performance, and utilization to ensure optimal service delivery and operational stability. Support backup, recovery, disaster recovery testing, high availability solutions, and operational resilience initiatives. Maintain network diagrams, configuration records, technical ...

depending on experience) Our Headquarters Southampton Hybrid working (4 days in office) Who we are We are Great Britain's national mapping service and a global leader in geospatial data and technology. For over 230 years, our data has helped governments, businesses and communities make better decisions about … client's digital transformation. As Head of Services, reporting to the Chief Product Officer, you will define and lead the vision, product strategy and delivery of a portfolio of digital services across our Government, Business and Consumer markets. You will operate at the intersection of Product, Technology, Data ...

depending on experience) Our Headquarters Southampton | Hybrid working (4 days in office) Who we are We are Great Britain's national mapping service and a global leader in geospatial data and technology. For over 230 years, our data has helped governments, businesses and communities make better decisions about … client's digital transformation. As Head of Services, reporting to the Chief Product Officer, you will define and lead the vision, product strategy and delivery of a portfolio of digital services across our Government, Business and Consumer markets. You will operate at the intersection of Product, Technology, Data ...

support - it requires ownership of live operational technology , including ticketing systems, validators, gates, kiosks, and other passenger-facing devices that are critical to daily service delivery. You will lead a multi-disciplinary team responsible for ensuring high availability, rapid incident response, and seamless customer experience across all front office … support and operation of front office systems and field devices , ensuring reliable performance across stations and customer environments. Oversee the delivery of L2 and L3 support services , with a strong focus on real-time operational impact and customer experience . Act as the senior escalation point for major incidents ...

Zenzero Solutions Ltd is seeking a Service Desk Manager to lead the service desk team and ensure a consistently excellent customer experience. You will manage performance against KPIs and SLAs while driving improvements across ticket handling, incident resolution and service reporting. Working with global stakeholders, you will … shape service delivery, mentor staff and implement best-practice ITIL processes to support our clients and internal teams. #J-18808-Ljbffr ...

engineers. In addition to direct client responsibilities, the Senior Account Manager provides informal guidance and peer support to Account Managers, contributing to consistent delivery standards and the broader development of the Account Management function. Minimum Criteria Account management experience within IT managed services, professional services, or a comparable client … accounts, balancing commercial outcomes with long-term relationship value Identify and progress account expansion opportunities, informed by client needs and aligned to Synergy’s service portfolio Propose and scope project work in response to client requirements, in collaboration with service and technical teams Maintain accurate pipeline reporting ...

just the right thing to do, it improves every aspect of our business. Purpose The purpose of the Consultant role is to support the delivery of consultancy services that help customers adopt and gain value from Causeway’s integrated software platform. The Consultant role applies specialist knowledge in Traffic … product understanding, to guide customers in implementing effective digital workflows. As Causeway transitions to a platform-first organisation, the Consultant contributes to multi-product service delivery, works collaboratively with internal teams, and helps ensure customers successfully embed Causeway solutions into their operational processes. Key Responsibilities Project Delivery ...

Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver … behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. Experience ...

fostering a vibrant, inclusive culture where your ideas and contributions are valued. The Role This role is responsible for leading the 2nd Line IT Service Desk team, driving performance, supporting individual development, and fostering a culture of continuous improvement. You will oversee day-to-day service delivery, manage escalations, coordinate team workloads, and provide project support to ensure the successful delivery of ongoing IT initiatives. This role covers the implementation, management, maintenance, improvement and ownership for most of our systems including onsite servers, clients, and cloud resources. The Key Objectives For This Role ...

reliable, scalable and cost‐optimised platform foundations used by hundreds of engineers and dozens of mission‐critical services. As we ensure safe, low friction delivery of core services and operate at scale, the Engineering Manager will lead a team providing cloud platforms and infrastructure, cloud security, governance, automation … performance, reliability and cost efficiency, feeding learnings back into the platform. Governance, Guardrails & Security Infrastructure‐as‐Code, Policy‐as‐Code and automated guardrails accelerate delivery while strengthening governance and consistency across the platform. Secure software delivery practices and policies are followed, vulnerabilities are managed within SLAs, Platform configuration ...

User Researcher\n \nAbout the Role\n \n We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services … behavioural and attitudinal research methods, with a strong understanding of when to apply them. \n Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. \n Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency ...