826 to 850 of 903 Permanent Service Delivery Jobs

supporting an efficient and high-performing sales operation. As a Sales Administrator, youll work closely with Business Development Managers and customers to ensure a seamless sales process and excellent service delivery. Youll manage order processing, maintain accurate customer information, and coordinate with internal teams to support on-time delivery and customer satisfaction. Key Responsibilities: Provide exceptional customer service More ❯

We’re looking for a proactive and employee-focused Service Desk Analyst to join our IT team at Watkin Jones. In this dynamic role, you’ll be the first point of contact for IT support across the business, ensuring the smooth operation of systems and services for all staff. You’ll provide comprehensive 1st and 2nd line support, including … third-party providers, and regularly travel to various sites and offices, so flexibility is essential. Your responsibilities will include setting up and configuring new and replacement hardware, accurately logging service requests and incidents, and escalating complex technical issues. You’ll deliver IT induction training to new starters, coordinate equipment dispatch via couriers, and collaborate with technical teams to resolve … of undertaking training or learning activities to stay up to date with industry trends, best practices, and developments in your profession. You'll have proven experience with helpdesk or service desk systems, including logging, tracking, and managing service requests and have the ability to utilise these systems to prioritise and resolve issues efficiently, ensuring a high level of More ❯

We’re looking for a proactive and employee-focused Service Desk Analyst to join our IT team at Watkin Jones. In this dynamic role, you’ll be the first point of contact for IT support across the business, ensuring the smooth operation of systems and services for all staff. You’ll provide comprehensive 1st and 2nd line support, including … third-party providers, and regularly travel to various sites and offices, so flexibility is essential. Your responsibilities will include setting up and configuring new and replacement hardware, accurately logging service requests and incidents, and escalating complex technical issues. You’ll deliver IT induction training to new starters, coordinate equipment dispatch via couriers, and collaborate with technical teams to resolve … of undertaking training or learning activities to stay up to date with industry trends, best practices, and developments in your profession. You'll have proven experience with helpdesk or service desk systems, including logging, tracking, and managing service requests and have the ability to utilise these systems to prioritise and resolve issues efficiently, ensuring a high level of More ❯

for provisioning, software packaging, and identity management. Collaborate with the IT Operations Manager and Technical Architect to improve cloud infrastructure and security posture. Manage incidents and changes using JIRA Service Management. Oversee and coordinate third-party activities to ensure smooth service delivery. Identify and remediate vulnerabilities, contributing to ongoing security and compliance efforts. Requirements: Strong background in Microsoft More ❯

clearance required We are looking for a Senior Product Manager to join a public sector programme focused on delivering user centred digital services. This role will involve managing product delivery, collaborating with cross functional teams, and ensuring alignment with strategic objectives. Key Responsibilities Manage the product roadmap and prioritise features based on user needs and business goals. Work closely … with delivery teams to ensure timely and high-quality outputs. Engage with stakeholders to gather requirements and manage expectations. Apply GDS standards and user centred design principles throughout the product lifecycle. Monitor performance and iterate based on data driven insights. Skills & Experience Strong experience as a Product Manager in digital service delivery. Excellent communication and stakeholder engagement skills. More ❯

Position Summary The IT Director of Applications is responsible for leading the strategy, delivery, and operations of enterprise and customer-facing applications across multiple regional business units. This role ensures that platforms are secure, scalable, reliable, and aligned with organizational growth, while collaborating closely with business leaders and cross-functional teams to drive innovation in application management, integrations, and … technology needs, influence strategic decision-making, and develop initiatives that support long-term business goals. This includes evaluating operational environments, ensuring business continuity, and maintaining high standards for application delivery and availability. This position requires strong business acumen and the ability to effectively engage with executives and key stakeholders across diverse teams and regions to ensure consistent and high … quality IT service delivery. Profile A seasoned IT leader (10+ years) with extensive experience managing enterprise application environments, cloud platforms, identity and access management (IAM)—particularly OKTA—Atlassian administration, and third-party integrations. The ideal candidate is a strategic communicator with a strong track record of maintaining reliable and efficient application operations within complex, multi-site business settings. Key More ❯

+ car allowance + 16% Bonus Are you passionate about driving automation at scale? We’re looking for a Principal Automation Engineer to lead the design and delivery of cutting-edge automation solutions across a global technology environment. In this senior role, you’ll combine deep technical expertise with strategic leadership, shaping how infrastructure, operations, and services are delivered … on collaboration to build a culture of continuous improvement. Champion an automation-first mind set - embed automation principles into every part of the technology landscape, from infrastructure management to service delivery. Collaborate across teams - partner with product, infrastructure, and operations functions to deliver seamless, value-driven solutions. Drive innovation — explore emerging trends in AI/ML-driven automation, workflow … leading automation initiatives in complex or global environments. Excellent communication and leadership abilities — capable of influencing, mentoring, and aligning teams around a shared automation vision. Track record of successful delivery in fast-paced, dynamic environments. Desirable Skills: Exposure to Azure, AWS, or GCP environments. Familiarity with AI/ML-driven automation. Experience with product discovery and customer-centric design More ❯

growing software company developing innovative enterprise platforms used by major organisations in the UK and internationally. Their technology helps streamline complex operations, improve customer experiences, and support large-scale service delivery. This is a hands-on leadership role where you’ll combine people management with technical delivery, taking the lead on architecture, coding, and innovation while supporting the More ❯

and rapid issue resolution. Act as a trusted advisor to customers, helping them make confident, informed decisions. Maintain up-to-date subject matter expertise in relevant Idox Local Government service areas e.g. Built Environment, Address Data Solutions, Public Protection. Share knowledge and best practices with colleagues, supporting cross-skilling and team development. Contribute to the continuous improvement across onboarding … and wider professional services delivery processes. To be successful, you should bring: Hands-on experience using Idox software solutions (or similar Local Authority). A good understanding of Council processes in areas such as in Public Protection or Regulatory Services. Previous experience in software consultancy and/or training. A strong problem-solving mindset and consultative approach to solution … to manage multiple projects and customers simultaneously with care and attention to detail. Excellent written, listening, and verbal communication skills. High levels of commitment, professionalism, and passion for delivering service excellence. Additional desirable qualities: Experience in data migration activities. Knowledge of the Idox implementation processes and methodologies. About Idox Our specialist software solutions power the performance of government and More ❯

Fabric, ensuring data integrity and effective change management. Ensure data quality and governance throughout the data lifecycle. Collaborate with senior managers to assess AI solutions that enhance performance and service delivery. Direct data projects from procurement to implementation, meeting integration and business needs. Maintain business models for solar PV and battery portfolios, focusing on revenue forecasting and performance analysis. … Produce carbon and energy performance reports for ESG reporting. Lead a small data team, ensuring effective delivery and development. We are looking for someone who has... Experience designing and leading data architecture development and implementation. Proven experience in advanced data analysis, interpreting complex data from multiple sources. Strong background in business modelling and performance reporting for investment or sustainability … vehicle for work purposes. Benefits In return, we are offering the successful candidate... Starting salary of £56,782 per annum 27 days holiday (rising to 32 over 5 years' service) + bank holidays You will be expected to work 37 hours per week from Monday to Friday. Hybrid working: After your induction, your typical schedule will consist of two More ❯

lead the development and productisation of enterprise-scale ServiceNow solutions across a diverse managed services client base. This role sits at the intersection of product innovation, AI integration, and service orchestration, with a strong emphasis on leveraging Agentic AI to enhance automation, decision-making, and user experience. Key Responsibilities Define and execute the ServiceNow product strategy, aligning with broader … business goals. Lead cross-functional teams to deliver scalable, secure, and high-performing ServiceNow solutions. Drive adoption and integration of ServiceNow across the enterprise, ensuring seamless service delivery. Champion the use of Agentic AI technologies to create intelligent, adaptive services. Monitor platform performance, cost efficiency, and resource utilisation. Stay ahead of industry trends and emerging technologies to inform product More ❯

paced, enterprise environment. Role Overview You will be responsible for delivering day-to-day technical support and maintenance for production and development systems, ensuring smooth IT operations and effective service delivery. The position involves both onsite and remote support across a range of technologies. Key Responsibilities Provide Level 1 and Level 2 technical support for hardware, software, and network … including imaging and deployment Diagnose and resolve desktop hardware faults Provide mobile support (iOS and Android) Offer basic printer setup and maintenance support Maintain a high standard of customer service and timely issue resolution Requirements Proven background in IT support within a corporate or enterprise environment Strong technical knowledge of Windows 10, Microsoft Office Suite, and standard desktop technologies More ❯

keep projects on track. Facilitate effective communication between technical teams, business units, and external partners. Ensure infrastructure solutions meet performance, security, and scalability requirements. Manage vendor relationships, contracts, and service delivery. Conduct post-project reviews and implement lessons learned. Provide an overview of the status of the project, including key milestones achieved, any deviations from the original plan, and … critical thinking skills; knows how to ask the right questions. Ability to work independently and take initiative in a fast-paced environment. Experience working with third-party vendors and service providers. Solid waterfall project management skills Agile experience desirable Strong communication and stakeholder management abilities. Proficient with tools like MS Project, ADO or other Project Management tools More ❯

within the public sector and is committed to delivering robust services and solutions. As a medium-sized entity, they are focused on leveraging technology to enhance operational efficiency and service delivery. Job Description The Principal Enterprise Architect provides strategic architectural leadership across the organisation, defining and maintaining target and transition architectures that align with long-term business objectives. This … delivery. Promote collaboration, transparency, and alignment between business and technology functions. What's on Offer Competitive salary starting at £70,000 upwards. Comprehensive benefits package included, including large civil service pension. Opportunity to contribute to impactful projects within the public sector. More ❯

within the public sector and is committed to delivering robust services and solutions. As a medium-sized entity, they are focused on leveraging technology to enhance operational efficiency and service delivery. Description The Principal Enterprise Architect provides strategic architectural leadership across the organisation, defining and maintaining target and transition architectures that align with long-term business objectives. This role … value delivery. Promote collaboration, transparency, and alignment between business and technology functions. Job Offer Competitive salary starting at £70,000- £95,000. Comprehensive benefits package included, included large civil service pension Opportunity to contribute to impactful projects within the public sector. This is a 6 month FTC, where you will then join permanently after. More ❯

and strategic initiatives. The team are office based, however hybrid working is available. As a Senior Engineer you will provide expert 3rdline support, taking ownership of technical issues and service requests to deliver timely and effective resolutions. Youll maintain our virtual infrastructure, overseeing patching, backups, and system upgrades, while monitoring and managing endpoint and server protection using tools such … with a strong focus on security and Microsoft technologiesincluding SharePoint and OneDrive. Youll work alongside other IT colleagues, sharing knowledge and providing professional support to enhance team capability and service delivery. About you: To succeed as a Senior Engineer, you will have proven experience in a 3rd line support role. You should be confident working with virtualization technologies (such More ❯

initiatives. The team are office based, however hybrid working is available. As a Senior Engineer you will provide expert 3 rd line support, taking ownership of technical issues and service requests to deliver timely and effective resolutions. Youll maintain our virtual infrastructure, overseeing patching, backups, and system upgrades, while monitoring and managing endpoint and server protection using tools such … with a strong focus on security and Microsoft technologiesincluding SharePoint and OneDrive. Youll work alongside other IT colleagues, sharing knowledge and providing professional support to enhance team capability and service delivery. About you: To succeed as a Senior Engineer, you will have proven experience in a 3rd line support role. You should be confident working with virtualization technologies (such More ❯

About JD.com】 JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, JD.com has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models … design, launch, and continuous optimisation. Develop and refine after-sales workflows for merchants, covering order cancellations, returns, refunds, and dispute resolution. Collaborate closely with merchant operations, policy, and customer service teams to ensure smooth, compliant, and high-quality service delivery. Gather feedback from merchants, partners, and customers to enhance system capabilities and strengthen Joybuy’s service competitiveness. … What You’ll Bring Bachelor’s degree (or higher) in Business, Supply Chain , or related field. Proven experience in merchant after-sales management, e-commerce product operations, or platform service design . Solid understanding of after-sales workflows and merchant service models (full-managed and semi-managed). Excellent English communication skills and ability to collaborate across diverse More ❯

design, launch, and continuous optimisation. Develop and refine after-sales workflows for merchants, covering order cancellations, returns, refunds, and dispute resolution. Collaborate closely with merchant operations, policy, and customer service teams to ensure smooth, compliant, and high-quality service delivery. Gather feedback from merchants, partners, and customers to enhance system capabilities and strengthen Joybuy’s service competitiveness. … What You’ll Bring Bachelor’s degree (or higher) in Business, Supply Chain , or related field. Proven experience in merchant after-sales management, e-commerce product operations, or platform service design . Solid understanding of after-sales workflows and merchant service models (full-managed and semi-managed). Excellent English communication skills and ability to collaborate across diverse More ❯

The organisation is a leading Managed Service Provider (MSP), recognised among Europe's top providers for its comprehensive IT services, global client support, and high industry accreditations. It specialises in IT infrastructure, cybersecurity, support, and consultancy, delivering enterprise-level solutions to mid-market and growing businesses. Due to continued growth and development, the company is seeking a Junior Account … for client needs within the organisation, ensuring these are prioritised effectively. Revenue and Contract Management: Drive contract renewals, identify growth opportunities, and safeguard recurring revenue through strategic account management. Service Improvement: Facilitate feedback between clients and internal teams, contributing to process improvements that enhance service delivery. Product and Service Updates: Communicate new product and service offerings More ❯

The organisation is a leading Managed Service Provider (MSP), recognised among Europe's top providers for its comprehensive IT services, global client support, and high industry accreditations. It specialises in IT infrastructure, cybersecurity, support, and consultancy, delivering enterprise-level solutions to mid-market and growing businesses. Due to continued growth and development, the company is seeking a Junior Account … for client needs within the organisation, ensuring these are prioritised effectively. Revenue and Contract Management: Drive contract renewals, identify growth opportunities, and safeguard recurring revenue through strategic account management. Service Improvement: Facilitate feedback between clients and internal teams, contributing to process improvements that enhance service delivery. Product and Service Updates: Communicate new product and service offerings More ❯

motivated Fire & Security Engineer to join our team. You will be part of a dynamic environment where your technical expertise and proactive approach will be key in ensuring the delivery of outstanding service to our clients. Key Responsibilities - Fire & Security Engineer Attend calls for maintenance (both on-site and via telephone) as directed by team co-ordinators. Rectify … visit where possible, ensuring customer satisfaction. Carry out a rolling programme of preventative maintenance visits. Collect and record site configuration information accurately. Maintain car stock (spares) levels for efficient service delivery. Maintain accurate and timely records of all activities. Provide out-of-hours cover on a rotating basis. Commission small projects when required, ensuring technical and quality standards are More ❯

+ car allowance + 16% Bonus Are you passionate about driving automation at scale? We're looking for a Principal Automation Engineer to lead the design and delivery of cutting-edge automation solutions across a global technology environment. In this senior role, you'll combine deep technical expertise with strategic leadership, shaping how infrastructure, operations, and services are delivered … on collaboration to build a culture of continuous improvement. Champion an automation-first mind set - embed automation principles into every part of the technology landscape, from infrastructure management to service delivery. Collaborate across teams - partner with product, infrastructure, and operations functions to deliver seamless, value-driven solutions. Drive innovation - explore emerging trends in AI/ML-driven automation, workflow … leading automation initiatives in complex or global environments. Excellent communication and leadership abilities - capable of influencing, mentoring, and aligning teams around a shared automation vision. Track record of successful delivery in fast-paced, dynamic environments Desirable Skills: Exposure to Azure, AWS, or GCP environments. Familiarity with AI/ML-driven automation. Experience with product discovery and customer-centric design More ❯

active eDV Clearance ? Do you want to work on mission-critical systems that directly support UK National Security ? Join a leading UK consultancy at the forefront of secure technology delivery for Government clients. You’ll be working alongside some of the brightest minds in the industry, ensuring the reliability, scalability and performance of complex, high-assurance systems that protect … Develop and support CI/CD pipelines and automation tools. Ensure system reliability, availability, and performance through proactive monitoring. Collaborate with developers, platform engineers, and security teams to optimise service delivery. Drive operational excellence through observability and robust incident management practices. Required Skills & Experience: Active eDV Clearance (essential). Strong background in Linux or Cloud-native environments. Hands-on More ❯

to join an innovative, high-growth business that’s redefining how organisations deliver payroll and HR transformation projects. Role Overview As an Implementation Consultant, you will lead the successful delivery of payroll and HR system implementations for UK clients across a range of modern HCM platforms. You’ll collaborate closely with clients to gather requirements, configure systems, support User … for super-users and HR/payroll teams. Maintain clear, proactive communication with stakeholders throughout each project. Stay current with HCM best practices and product developments to continuously enhance service delivery. Skills & Experience Required Proven experience implementing Payroll &/or HR (e.g. Workday, SAP, Oracle, ADP, UKG, Dayforce, or similar). Strong ability to lead workshops, configure systems, and More ❯