901 to 925 of 1,111 Permanent Service Delivery Jobs

team in a crucial role that integrates Knowledge Management, and Configuration Management to support our client's network environment. As the Configuration & Knowledge Management Lead, you will ensure that service offerings are easily discoverable, requestable, and fulfillable; that operational knowledge is accurate, accessible, and actionable; and that configuration items are properly tracked and aligned with service delivery. This … in structured, ITIL-aligned environments and is committed to clarity, governance, and operational excellence. You will collaborate with various internal and external partners to uphold high standards in documentation, service lifecycle management, and knowledge dissemination. This position can be filled at the mid level or senior level. You Have: 3+ years of experience in ITSM Proven experience managing Configuration … ITSM platforms Proven experience and understanding of Configuration Management practices, including tracking CIs, analyzing relationships, and conducting impact assessments. A strong understanding of ITIL frameworks and the intersections between service cataloging, knowledge management, and configuration management is essential. Ability to coordinate with Service Owners, Catalogue Editors, Approvers, and Fulfilment Groups to ensure service integrity and delivery More ❯

respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. This role will be within our Fixed networks team, youll join our … part of it? What will you be doing? Were looking for someone who knows fibre networks inside out. Youll be the go-to expert for technical support across our service delivery teams. When things get complex, youll step in to solve problems and guide others to the right fix. Youll lead fault investigations and help resolve issues that … for you? We offer a range of benefits designed to support your life in and out of work, some of which include. Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give More ❯

Job Title: Senior IT Engineer Location: Peterborough (On-site) Salary: £40,000 per annum We are seeking a highly skilled Senior Service Desk Engineer to join our clients growing team in Peterborough. This role is ideal for an experienced IT professional with strong technical expertise, excellent problem-solving skills, and a passion for delivering exceptional customer service. In addition … to being a senior escalation point for the service desk, this role will also involve leading and supporting IT projects across their client base. Key Responsibilities: Act as a senior escalation point for technical issues across the service desk. Provide advanced troubleshooting and support across Microsoft, networking, and cloud environments. Mentor and support junior engineers, helping them develop … their technical and customer service skills. Ensure timely resolution of incidents and service requests, meeting agreed SLAs. Take ownership of complex technical problems through to resolution, engaging with third-party vendors when necessary. Proactively identify recurring issues and recommend improvements to processes, systems, and documentation. Lead and manage IT projects (e.g., infrastructure upgrades, migrations, and deployments) from planning More ❯

Job Title: Senior IT Engineer Location: Peterborough (On-site) Salary: £40,000 per annum We are seeking a highly skilled Senior Service Desk Engineer to join our clients growing team in Peterborough. This role is ideal for an experienced IT professional with strong technical expertise, excellent problem-solving skills, and a passion for delivering exceptional customer service. In addition … to being a senior escalation point for the service desk, this role will also involve leading and supporting IT projects across their client base. Key Responsibilities: Act as a senior escalation point for technical issues across the service desk. Provide advanced troubleshooting and support across Microsoft, networking, and cloud environments. Mentor and support junior engineers, helping them develop … their technical and customer service skills. Ensure timely resolution of incidents and service requests, meeting agreed SLAs. Take ownership of complex technical problems through to resolution, engaging with third-party vendors when necessary. Proactively identify recurring issues and recommend improvements to processes, systems, and documentation. Lead and manage IT projects (e.g., infrastructure upgrades, migrations, and deployments) from planning More ❯

that could adversely impact End User experience and follows through on action steps to prevent. Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. Coordinate with vendors for provision of end-user support (e.g. Hardware … controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs. Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades. Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and More ❯

programmes that support workforce development and long-term career progression. They are now seeking a Client Relationship Manager to build and maintain strong relationships with employer partners, ensuring excellent service delivery and growth opportunities. About the Role The Client Relationship Manager will act as the key point of contact for employers and clients, ensuring their training needs are … Act as the main point of contact for clients, providing advice and guidance on training solutions. Identify opportunities to expand existing accounts and develop new partnerships. Work closely with delivery and operations teams to ensure programmes are delivered on time and meet client expectations. Monitor client satisfaction and gather feedback to improve services. Produce reports and updates for senior More ❯

Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance. As Network Events … a geographical area. Deliver Community First Aid, Community Education and Community Fundraising. Develop our offering for young people and foster an inclusive and diverse volunteering experience. Drive excellence in service delivery and support navigation through change to grow St John Ambulance. What you can expect Induction to volunteering with SJA and the required role training. A supportive volunteering More ❯

new customer accounts in line with local market sales revenue goals Manage the growth and development of company key accounts in line with business growth goals Support and achieve delivery of sales growth targets for all FTH products and services Research, develop and deliver customer account proposals and agreements Work with local, regional and internal Marketing team to maximise … initiative, but within a team environment Effective organisational and communication skills New business prospecting knowledge, skills and experience Good planning and preparation skills Committed to providing an industry leading service delivery approach to business development Flexible in approach to the role to meet business requirements Self-Confident Effective negotiating and time management skills essential Competent levels of IT More ❯

new customer accounts in line with local market sales revenue goals Manage the growth and development of company key accounts in line with business growth goals Support and achieve delivery of sales growth targets for all FTH products and services Research, develop and deliver customer account proposals and agreements Work with local, regional and internal Marketing team to maximise … initiative, but within a team environment Effective organisational and communication skills New business prospecting knowledge, skills and experience Good planning and preparation skills Committed to providing an industry leading service delivery approach to business development Flexible in approach to the role to meet business requirements Self-Confident Effective negotiating and time management skills essential Competent levels of IT More ❯

Centre – £65k A well-established professional services organisation that's modernising their technology infrastructure and developing sophisticated in-house solutions. They're building robust software systems that enhance their service delivery and operational capabilities, requiring comprehensive documentation to support their growing development team and ensure knowledge transfer across their technical operations. The Role: They're looking for a … projects Professional development in modern documentation toolsets Benefits include enhanced annual leave, comprehensive wellbeing support, enhanced maternity and paternity benefits, life assurance, flexible benefits platform, employee referral scheme, long service recognition, and regular company events Skills they're looking for: GIT/GitLab/GitHub – for source control and documentation versioning Markdown/Asciidoc/Sphinx – for structured, code More ❯

is an excellent opportunity to join a global Lloyds broker who are leaders in their field. You will provide support to your team to deliver an excellent and comprehensive service in the administration of new business, renewal and mid-term changes of Treaty Reinsurance for specific clients.The successful candidate will also have exposure to clients and markets to help … client, company and regulatory requirements Strives to provide quality and excellence in line with company process Builds and maintains strong relationships with internal stakeholders and external contacts to ensure service delivery meets expectations and is compliant Provides support and assistance to senior colleagues and/or their clients on request Deals with, or refers, client enquiries, renewals and More ❯

Business Development Manager DOE Merseyside Our Client Our client is an award-winning family run construction business based in Merseyside. They support housing associations, outsourced service providers, insurers and domestic customers with emergency and planned repair and maintenance services. Having achieved consistent year-on-year growth and with recent investment secured to support further expansion, the company is now … and influence decision-makers. Working closely with senior leadership and cross-functional teams, the Business Development Manager will play a key role in ensuring smooth transitions from sales to service delivery, maintaining positive client relationships and contributing to the company's reputation for professionalism and quality. This is an exciting opportunity for a strategic, entrepreneurial sales professional to More ❯

Operations Team Job ID: Amazon Digital UK Limited How often have you had an opportunity to be at ground zero of a disruptive, fast-growing, and evolutionary global Amazon service? How frequently do you get to start from the foundation and solve customer needs at a global scale in a fast-growing entertainment streaming industry? At Prime Video, we … available to Prime Video customers the largest and highest quality, and most enriched catalog of video content anywhere in the world. We aim to create a friction-free self-service delivery experience that meets the needs of all studio partners regardless of size, budget, location, language, or technical capability. By doing so, we remove distribution limitations and level More ❯

System administration • Systems Expertise: Must have experience with or ability to quickly learn: o MILPDS (Military Personnel Data System) o vMPF (Virtual Military Personnel Flight) o BLSDM (Base Level Service Delivery Module) o myFSS systems • Clearance: Must be able to obtain and maintain security clearance Required Certifications • Security+ certification (recommended, may accept waiver with training requirement) • Must obtain More ❯

and supported turnkey engineering solutions for traditional and wireless telecom providers across the United States. We are a national leader in the industry, providing high-quality engineering, on-time service delivery, and skilled personnel paired with innovative technology and creative solutions. Specialties include OSP/ISP engineering, design, permitting, right-of-way and CAD for traditional and wireless More ❯

that is due to go live in the new year. What you will be doing: Delivering services to customers running in Google Cloud Supporting Engineering & Operational tasks, ranging from service delivery, automation, DevOps task Onboard new tools to support business needs Participate in design discissions and code reviews Skills and experience required: Experience working with GCP Strong Kubernetes More ❯

fire and security services, tailoring solutions to meet client needs. Travel to meet clients and customers, ensuring strong relationships are developed and maintained. Collaborate with internal teams to ensure service delivery aligns with client expectations. Prepare and deliver presentations to potential clients, showcasing company offerings. Maintain accurate records of sales activities and client interactions in the company CRM More ❯

BroadSoft and Microsoft teams. Making sure support tickets are updated and resolved within agreed SLAs. Working with third-party vendors where necessary to resolve issues. Assisting the UC & CX Service Delivery Team as needed. Escalating complex issues to senior UCC Specialist or Architects. Providing occasional out-of-hours or on-site support for key UC services. Being part More ❯

and supported turnkey engineering solutions for traditional and wireless telecom providers across the United States. We are a national leader in the industry, providing high-quality engineering, on-time service delivery, and skilled personnel paired with innovative technology and creative solutions. Specialties include OSP/ISP engineering, design, permitting, right-of-way, and CAD for traditional and wireless More ❯

and simplified recording of information Maintaining client relationships Full Technical Specialist Support Operate within agreed authorities, inspection and H&S standards Clear customer focus and drive to achieve optimal service delivery Qualifications Knowledge, Skills and Experience: HNC or Level 4 qualification equivalent in any engineering discipline Hands on experience of fixing, inspecting, maintaining, repairing or servicing relevant pressure More ❯

and simplified recording of information Maintaining client relationships Full Technical Specialist Support Operate within agreed authorities, inspection and H&S standards Clear customer focus and drive to achieve optimal service delivery Qualifications Knowledge, Skills and Experience: HNC or Level 4 qualification equivalent in any engineering discipline Hands on experience of fixing, inspecting, maintaining, repairing or servicing relevant pressure More ❯

range of fire safety systems by leveraging our group of specialist companies, helping to broaden client solutions and increase earning potential Collaborate closely with internal operational teams to monitor service delivery performance, proactively resolve issues, and ensure that account expectations and margin targets are consistently met or exceeded Can you show experience in some of these areas: Proven More ❯

range of fire safety systems by leveraging our group of specialist companies, helping to broaden client solutions and increase earning potential Collaborate closely with internal operational teams to monitor service delivery performance, proactively resolve issues, and ensure that account expectations and margin targets are consistently met or exceeded Can you show experience in some of these areas: Proven More ❯

range of fire safety systems by leveraging our group of specialist companies, helping to broaden client solutions and increase earning potential Collaborate closely with internal operational teams to monitor service delivery performance, proactively resolve issues, and ensure that account expectations and margin targets are consistently met or exceeded Can you show experience in some of these areas: Proven More ❯

regular site visits and client engagements to maintain a strong presence and gain a deeper understanding of customer needs. Collaborate internally with technical and operational teams to ensure excellent service delivery and customer satisfaction. Candidate Requirements Proven timber performance door experience (fire doors, acoustic doors, etc.) or strong B2B business development experience within the construction sector. Good technical More ❯