901 to 925 of 1,873 Permanent Service Delivery Jobs

Vice President, Infrastructure Engineering

Hiring Organisation
Hackajob Ltd
Location
Manchester, North West, United Kingdom
Employment Type
Permanent
client is a global financial services and investment company. We are seeking a senior-level Network professional to lead the design, delivery, and operation of secure, resilient network solutions across campus, branch, and data center environments. This role owns end-to-end solution delivery and works in close … security, real estate, risk, and audit teams to drive operational excellence, regulatory compliance, and continuous improvement. The ideal candidate brings deep technical expertise, strong delivery leadership, and the ability to operate effectively in complex, highly regulated enterprise environments. Were seeking a future team member for the role of Production ...

IT Administrator

Hiring Organisation
Reed Technology
Location
Bath, Somerset, South West, United Kingdom
Employment Type
Permanent
Salary
£30,000
Midsomer Norton - site based You will be the first point of contact for IT support, playing a key role in delivering an efficient, professional service to colleagues Monitor tickets, escalations, and SLAs, ensuring users receive clear and timely updates. Maintain IT assets, stock, licence, warranty, and contract records. Coordinate … support invoice and finance administration. Liaise with suppliers regarding orders, repairs, warranties, and contracts. Provide administrative support to the Director of IT and IT Service Delivery Manager. Coordinate onboarding for new IT staff and maintain IT policies, procedures, and guidance. Produce service reports and support meetings, projects ...

Network Service Lead: NetDevOps & Operational Excellence

Location
Greater London, England, United Kingdom
seeking a Network Service Manager to lead operational excellence, ensuring reliable, secure connectivity across ITV sites and cloud environments. The role is based in London with hybrid working (1-2 days on site). You will own service delivery, drive supplier performance, manage budgets, and champion NetDevOps … practices, partnering with engineers, architects, and delivery managers to evolve the network service and improve observability. #J-18808-Ljbffr ...

Senior Managed Services Leader - Public Sector

Location
Greater London, England, United Kingdom
leading technology firm in the UK is seeking a Principal Service Delivery Manager to design and deliver managed service solutions for customers in the Public Sector. This role involves working with various teams and stakeholders to drive continuous improvement in service delivery. Ideal candidates will have … experience in leadership roles, an understanding of service management, and a track record of working with Public Sector clients. Strong organizational skills and the ability to generate and implement strategies are essential. This position includes numerous benefits aimed at employee wellbeing. #J-18808-Ljbffr ...

IT Support Technician

Hiring Organisation
Nextech Group Limited
Location
Huntingdon, Cambridgeshire, East Anglia, United Kingdom
Employment Type
Permanent
Salary
£30,000
Support Technician Salary: £27,000-£30,000 Location: Huntingdon, Cambridgeshire Reports To: Service Desk Manager The Opportunity Our client, a growing IT services provider, is looking for a IT Support Technician to join their support team. This role will suit someone with previous IT support or service desk … required. Key Responsibilties Provide first-line technical support via phone, email, and ticketing system. Log, manage, and resolve support tickets in line with agreed service levels. Troubleshoot issues relating to Microsoft 365, Windows operating systems, Active Directory, and basic networking. Support end-user hardware including laptops, desktops, printers, mobile ...

System Engineer Team Lead

Location
Greater London, England, United Kingdom
mentor, and develop a team of system engineers, fostering a culture of collaboration, accountability, and continuous improvement Allocate resources, set priorities, and ensure timely delivery of infrastructure tasks and projects Act as the escalation point for complex technical issues and guide resolution efforts Oversee the provisioning, configuration, and maintenance … documentation, monitor system health, and ensure proactive issue detection and resolution Work closely with global IT teams, business units, and vendors to ensure seamless service delivery Communicate effectively with stakeholders, providing updates on system performance, risks, and improvement initiatives Participate in audits, disaster recovery planning, and business continuity ...

Vice President, Customer Operations London, England

Location
Greater London, England, United Kingdom
love to hear from you. The Vice President of Customer Operations serves as the operational execution engine driving Partnerize’s post-sale delivery lifecycle. Reporting directly to the CRO, this tactical leader oversees global teams focused on technical onboarding and integrations, customer support, and delivery operations. The ideal … support operations, enforcing strict SLA compliance, high CSAT/NPS ratings, and rapid resolution times. Operationalize AI tools and automated support workflows to improve service quality while lowering overall cost-to-serve (COGS). Monitor frontline customer health indicators and operational telemetry to proactively surface and mitigate churn risks. ...

Security Architect

Location
Greater London, England, United Kingdom
your career within our great global team. Your day at NTT DATA We are currently recruiting Security Architects to join our growing client advisory & delivery business. NTT DATA is one of the world’s largest Global Security services providers with over 7500 Security SMEs and Integration partner to many … architecture of established patterns, principles and guidelines Contribute to the development of the Security Practice skills and capabilities to ensure consistent high quality of service delivery and expertise. Active coaching and mentoring of junior members of the team Contribute to the development of collateral to support Security Consulting ...

Field Service Engineer - Glasgow

Hiring Organisation
ECS Resource Group Ltd
Location
Glasgow, City of Glasgow, United Kingdom
Employment Type
Permanent
Salary
£30000/annum
person customers turn to for specialist support across their systems, handling hardware and software issues, maintenance calls and implementation requests within agreed service levels. You'll also cover for Site Engineers when needed, run scheduled Tech Bars and help customers with day to day IT support. Most of your … internal meetings, as required, in order to share and develop knowledge and best practice. Provide 'end to end' ownership of all incidents and service requests in order to ensure that problems are resolved effectively. Be proactive and ensure that regular status updates are provided to open tickets. Build ...

Field Service Engineer

Hiring Organisation
ECS Resource Group Ltd
Location
Inverness, Highlands, United Kingdom
Employment Type
Permanent
Salary
£30000 - £35000/annum Company Vehicle & 23 Days Annual lea
person customers turn to for specialist support across their systems, handling hardware and software issues, maintenance calls and implementation requests within agreed service levels. You'll also cover for Site Engineers when needed, run scheduled Tech Bars and help customers with day to day IT support. Most of your … internal meetings, as required, in order to share and develop knowledge and best practice. Provide 'end to end' ownership of all incidents and service requests in order to ensure that problems are resolved effectively. Be proactive and ensure that regular status updates are provided to open tickets. Build ...

Security Service Engineer

Location
Sunbury-on-Thames, England, United Kingdom
team and interact with colleagues, clients, and other trades professionally, presenting a positive image of the Company. The Security Engineer will report to the Service Delivery Manager and will involve close liaison with the Customer Service Team. Most importantly, the successful applicant will want to improve their … develop a career. Main Responsibilities: Managing paperwork Ensuring customer expectations are met Managing workload Achieving company KPIs for attendance in line with the clients’ Service Level Agreements Teamwork and collaboration Problem solving Customer service Understanding and meeting guidelines and standards of work expected by JCI/ISSG Maintaining ...

Infrastructure Engineer

Location
South Shields, England, United Kingdom
delivering IT infrastructure support to Client, a leading audit, tax and consulting firm. This role supports Client’s National Technology team, a dynamic internal service function responsible for deploying and managing critical technology solutions that drive business operations and strategic growth As part of the Datacentre & Cloud team … infrastructure such as power and cooling systems, colocation services, and external data centres. Ensures optimal performance, scalability, and security of the platform as a service environment .Administers and supports enterprise Remote Desktop Services (RDS) and Active Directory (AD) environments, ensuring secure and efficient user access management. Develops, maintains ...

Senior ML Software Engineer

Location
Greater London, England, United Kingdom
model research role. Data science experience is valuable but secondary to production engineering and operational ownership. Your focus will be on driving new feature delivery, maintaining operational excellence, and collaborating on enhancements to our shared ML platform.In addition to technical expertise, this job requires strong collaboration skills. You will … functional collaborators—including ML research engineers, product managers, and platform engineers—to deliver scalable, reliable, and low-latency ML solutions.What you’ll ownSoftware and Service Delivery:Design, implement, and deploy software features, backend services, and APIs that operationalize ML models in production (with a focus on backend ...

Infrastructure Analyst

Location
Liverpool, England, United Kingdom
doing Supporting and maintaining core infrastructure services. Troubleshooting and resolving complex technical issues. Contributing to cloud, infrastructure and application projects. Working closely with service delivery, project and architecture teams. Supporting disaster recovery, high availability and business continuity initiatives. Driving automation and continuous improvement across the technology estate. Skills ...

Security Architect - Microsoft Security

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent, Work From Home
successful candidate will work closely with Security Engineering, SOC, Threat Intelligence and Risk functions, as well as wider technology teams (DIO, Network Engineering, Service Delivery), to design and implement integrated, Zero Trust-aligned security architectures across our client estate. The role combines: Deep technical ownership of the Microsoft ...

Security Architect - Microsoft Security Platform

Location
Greater London, England, United Kingdom
successful candidate will work closely with Security Engineering, SOC, Threat Intelligence and Risk functions, as well as wider technology teams (DIO, Network Engineering, Service Delivery), to design and implement integrated, Zero Trust-aligned security architectures across the Colt estate. The role combines: Deep technical ownership of the Microsoft ...

Senior Manager: Enterprise Service Management and ServiceNow

Hiring Organisation
EY (Ernst & Young)
Location
Amsterdam, Noord-Holland, Netherlands
Employment Type
Permanent
Salary
EUR Annual
programs within EY's GBS Transformation Consulting. You drive ESM design, roadmaps, and value realization across HR, Finance, Procurement, and other functions, shaping enterprise service delivery. You'll manage complex programs, advise C-suite stakeholders, and expand EY's ESM/ServiceNow offering in the Netherlands. This role blends … more Verantwoordelijkheden Lead ESM and ServiceNow transformation engagements from strategy through adoption and value realization. Advise senior stakeholders on how ServiceNow enables cross-functional service transformation and lead workshops on trends and possibilities. Shape ESM operating models, service portfolios and catalogs, case management, knowledge management, and omnichannel experiences. ...

IT Technician

Hiring Organisation
Surrey County Council
Location
Woking, Surrey, Mayford, United Kingdom
Employment Type
Permanent
Salary
£14441/annum (pro rata to £34,660 FTE)
join our fantastic team, based at Woking Adult Learning Centre. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave … operating systems Understanding of switched networks and associated protocols and client PC build and imaging processes via a centralised deployment tool Knowledge of service delivery frameworks such as ITIL and hands-on service desk operation including problem analysis, trouble-shooting and fault resolution Surrey has both urban ...

Technical Lead

Location
Greater London, England, United Kingdom
seeking an experienced Technical Lead/Solutions Architect to lead the design, development, and delivery of enterprise architecture solutions across a complex business systems environment. Working within a large-scale organisation undergoing continued digital transformation, you will be responsible for defining architecture strategy, ensuring alignment between technology and business … Alongside your architectural responsibilities, you will provide leadership and line management for a team of four technical specialists, supporting their development while driving the delivery of strategic technology initiatives. Key Responsibilities Lead the architecture, design, and implementation of enterprise-scale business systems and technology solutions. Act as the principal ...

Senior Service Architect - Policing IT & Managed Services

Location
Greater London, England, United Kingdom
Telefónica Tech UK&I seeks a Service Architect to support and design IT services for policing sector initiatives. You will act as the main interface between the customer and Telefónica Tech, guiding service architecture across ITIL, DevOps and runbooks. You will work with delivery teams … projects, defining standards and ensuring effective service delivery and continuous improvement. Prior experience in enterprise IT services is essential. #J-18808-Ljbffr ...

Service Delivery Manager — Driving Digital Transformation

Location
Greater London, England, United Kingdom
partners across the globe. As a Microsoft partner, we have many years of experience implementing and supporting several Microsoft solutions, working across Customer Service, ERP, CRM, and productivity tools to transform businesses. Our people, with deep-rooted expertise and specialist knowledge, are the driving force behind ...

Field Service Engineer

Location
Greater London, England, United Kingdom
expanding our operations across a diverse and growing portfolio at SPT Labtech , and are seeking a highly motivated, hands-on Field Service Engineer with strong electro-mechanical troubleshooting expertise, based in the UK. Ideally in the London/Cambridge/Oxford area. You will play a key role … delivering exceptional service support, working closely with the Service and Support Scheduler to prioritise and execute emergency repairs, preventative maintenance, and installations to the highest standard. This position requires excellent customer-facing skills and a proactive, solutions-driven approach. The role will primarily cover the UK and mainland ...

Professional Services Consultant

Location
London, United Kingdom
partnership with the Solutions Architect to ensure minimal disruption to the project Configure and customize our solutions to meet client-specific requirements Client Engagement & Delivery Build and maintain strong client relationships with all relevant stakeholders Understand client needs and provide support to deliver tailored solutions Communicate effectively with clients … Drive client adoption and ensure successful implementation of our solutions Project Support Contribute to the management of projects from inception to completion Ensure timely delivery and adherence to budget in partnership with the Delivery Manager and client stakeholders Be able to apply project management methodologies to track progress ...

Cloud Engineering & Operations Lead

Location
Greater London, England, United Kingdom
platform issues Collaborate with technology teams to support business and application transformation initiatives Technology Operations Provide leadership across technology operations and support functions Ensure service levels are maintained through effective supplier and vendor management Manage relationships with third-party infrastructure, cloud and support providers Review and enhance operational processes … support models and service delivery performanceSupport operational resilience, availability and business continuity objectives Stakeholder Engagement Partner with senior business and technology stakeholders Influence technology roadmaps and investment decisions Support future technology growth initiatives across Cloud, Data, Digital Engineering and Delivery functions Experience Required Proven Azure Cloud Engineering ...

Sovereign Cloud Architect & Advisor

Location
Greater London, England, United Kingdom
10+ years of customer-facing SAP consulting experience and 8+ years in enterprise architecture, solution design, or SAP implementation, with exposure to pre-sales, service delivery, ITSM, and SAP operations. Where You Belong Sovereign Cloud solutions help organisations meet evolving data privacy, residency, compliance, and sovereignty requirements while … accelerating their cloud transformation journey. The Sovereign Services & Delivery (SS&D) business unit, part of SAP's Customer Value Group, specialises in delivering end‐to‐end sovereign cloud solutions for sectors like public and highly regulated industries etc. Due to the potentially classified nature of our work, your willingness ...