951 to 975 of 1,873 Permanent Service Delivery Jobs

from start to finish. Maintain accurate and useful technical documentation covering client environments, configurations and processes. Work closely with wider technical teams to improve service delivery and resolve complex issues. Make effective use of AI tools and automation to improve efficiency and reduce repetitive manual work. Participate … This is a great opportunity for an experienced Support Engineer who wants a role that combines hands‐on technical work, client engagement and project delivery , rather than being purely desk‐based. You’ll have the opportunity to work across a varied range of technologies and environments, build strong client ...

Analyst, you'll monitor secure digital solutions in highly secure environments. You'll work alongside engineers, architects, and delivery specialists to develop technology that enables faster, safer decision‐making for critical operations. Your work may include: Leading shifts throughout 24/7 SOC Service Delivery Providing oversight … Review Vulnerability Scanning Reports, feeding results back into technical teams Review Secure Configurations, feeding back into technical teams for remediations of issues Generate recurring service and security reports for key stakeholders Feedback service improvement ideas to the SOC Manager Keep up-to-date with the latest security threats ...

groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Security Delivery Lead Location: Farnborough (onsite 5 days per week) Due to the nature of the work and the customers we support, the successful candidate must … Kingdom. Some roles may also be subject to nationality requirements where these are necessary to meet UK Government or contractual security obligation The Security Delivery Lead is the senior security subject matter expert (SME) accountable for the development, implementation, and maintenance of the security assurance regime across the service. ...

across the public sector. Its Test, Learn and Grow (TLG) team sits at the heart of the government's initiative to innovate in public service delivery, collaborating with local authorities, mayoral strategic authorities, government departments, and the wider public sector across the United Kingdom to design, test … grow solutions that improve public service outcomes. The role The User-centred Design Lead is mapped to the Lead Service Designer role in the Government Digital and Data capability framework. It sits within the TLG programme and reports to the Head of Design. The role bridges policy, digital ...

model research role. Data science experience is valuable but secondary to production engineering and operational ownership. Your focus will be on driving new feature delivery, maintaining operational excellence, and collaborating on enhancements to our shared ML platform. In addition to technical expertise, this job requires strong collaboration skills. … including ML research engineers, product managers, and platform engineers—to deliver scalable, reliable, and low-latency ML solutions. What you’ll own Software and Service Delivery: Design, implement, and deploy software features, backend services, and APIs that operationalize ML models in production (with a focus on backend ...

organisation who are seeking an IT Manager to join their team. The IT Manager is responsible for leading the IT function to ensure effective delivery, support and strategic development of IT services across the organisation. The postholder will manage a team who is focused on optimising … expertise and operational oversight to company infrastructure, systems and networks; and develop effective working relationships with internal colleagues and external stakeholders Key Responsibilities: ICT service and Operations management Oversee the planning, implementation and maintenance of IT systems/networks Administration and optimisation of Microsoft 365 services. Manage SaaS applications ...

approach to data governance, ensuring our data remains high quality, trusted, well-defined and secure across the Group while enabling better decision-making and service delivery. As Data Governance Manager, you will lead the development and embedding of our Data Governance Framework, working collaboratively with data owners, data stewards ...

Catalyst Leader for Dowty, a GE Aerospace company, you will bridge the gap between cutting-edge data science and world-class aerospace product and service delivery. Reporting to the CDIO of GE Aerospace and the GM of the Dowty, you won’t just build models ...

sector to join our growing team. The ideal candidate will be responsible for collecting, interpreting, and analyzing data related to network performance, customer usage, service delivery, and operational efficiency. Your insights will help drive strategic decisions, improve service quality, and optimize business processes. Key Responsibilities: Analyze large … bandwidth usage, and customer churn. Develop dashboards and visualizations to communicate trends and insights to technical and non-technical stakeholders. Collaborate with engineering, customer service, and sales teams to identify data-driven improvements. Perform root cause analysis on service disruptions and recommend corrective actions. Support forecasting, capacity planning ...

needs, identifying opportunities for improvement and translating requirements into actionable recommendations. Designing and implementing technology operating models, capability frameworks and organisational structures. Supporting IT service management improvements, including ITIL-based approaches and service delivery transformation. Helping organisations transition towards product-based operating models, DevOps and value-stream … transformation. An understanding of technology organisational structures, capability models and operating model design. Experience in one or more of the following: IT service management, ITIL, transformation design and implementation, product-based ways of working or value stream mapping. Strong analytical and problem-solving skills, with the ability to assess ...

steady-state Change programmes, the PMO Analyst must adapt to the different rhythms of each phase — the high-intensity, milestone-driven cadence of transition delivery and the rolling, pipeline-driven cadence of continuous change.Key ResponsibilitiesMaintain the integrated programme plan, milestones, dependencies and key programme trackers.Collect, validate and analyse workstream … identify inconsistencies, risks and emerging trends.Strong communication and organisational skills, with the ability to manage multiple priorities and deadlines.Experience working in an IT service delivery or ITSM environment.Desirable:PRINCE2, APM, PMP, CAPM or P3O qualification.ITIL 4 Foundation.Experience with Power BI, ServiceNow, PPM tools or SharePoint.Experience supporting IT Transition ...

minimum 6 month contract role, although scope to go longer. Job Purpose Statement The role has the responsibility for all aspects of OT Infrastructure delivery, managed by the Renewables UK Centre of Excellence, in terms of ensuring the quality of the provided services to all areas of the Scottish … Power Renewables business to ensure they are available, secure, compliant, and operating within agreed service levels and risk acceptance. Support services are provisioned in accordance with the Iberdrola Global Group standard processes and procedures and using the Group Operational Support Tools (Service Management Toolset, Monitoring, Alerting, Service ...

that underpin the end-user digital experience, ensuring these services are secure, resilient, supportable, and continually improved in alignment with University strategy and IT service management best practice. As the senior technical specialist for the Digital Workspace estate, you will help shape and develop the technical roadmap and future … maintain, and automate digital workspace environments. You will manage key relationships with internal stakeholders and maintain relationships with external technology vendors to ensure consistent service delivery and provide technical oversight for purchasing decisions. You will need excellent organisational and interpersonal skills, with the ability to interpret complex organisational ...

Zscaler, Netskope, paloalto, Broadcom ProxySG etc Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation … stability of software applications and systems Own the US perimeter, proxy, and SSE/SASE engineering roadmap and execution, including intake, prioritization, dependency management, delivery governance, and stakeholder alignment across cybersecurity, network services, operations, and application and platform teams. Define and operationalize standards, reference architectures, and reusable engineering patterns ...

lead a substantial team responsible for business-critical investment, risk and operational applications. This is a senior leadership position combining strategic application ownership, operational service delivery, supplier management and technology governance. The successful candidate will be responsible for ensuring the application estate is stable, secure and aligned with … wider business and technology strategy, while developing a high-performing team and driving continuous service improvement. This is a Hybrid role with 2-3 days/week in the office. What you'll be doing Leading and developing a large application management function, with responsibility for team performance, capability ...

within a wider technology group. This is a senior leadership role with genuine autonomy across strategy, commercial performance, sales, customer retention, people leadership and service delivery. You'll take full ownership of the division's P&L and be responsible for building a disciplined platform for profitable, sustainable growth. … group. Oversee Microsoft-focused and Azure-led managed services, alongside the continued development of the cyber security offering. Ensure consistently high standards of customer service, delivery and retention. Maintain strong contract economics by addressing margin leakage and excessive support costs. Use service, ticket-response and customer data ...

within a wider technology group. This is a senior leadership role with genuine autonomy across strategy, commercial performance, sales, customer retention, people leadership and service delivery. You'll take full ownership of the division's P&L and be responsible for building a disciplined platform for profitable, sustainable growth. … group. * Oversee Microsoft-focused and Azure-led managed services, alongside the continued development of the cyber security offering. * Ensure consistently high standards of customer service, delivery and retention. * Maintain strong contract economics by addressing margin leakage and excessive support costs. * Use service, ticket-response and customer data ...

within a wider technology group. This is a senior leadership role with genuine autonomy across strategy, commercial performance, sales, customer retention, people leadership and service delivery. You'll take full ownership of the division's P&L and be responsible for building a disciplined platform for profitable, sustainable growth. … group. Oversee Microsoft-focused and Azure-led managed services, alongside the continued development of the cyber security offering. Ensure consistently high standards of customer service, delivery and retention. Maintain strong contract economics by addressing margin leakage and excessive support costs. Use service, ticket-response and customer data ...

Job Description Blackapple Solutions Ltd (BSL) was founded in 2004 with the mission to provide best-in-class technology consulting and services across the globe. BSL offers its services in Information Technology, Enterprise Resource Planning ...

Trust's digital infrastructure operates securely, efficiently, and reliably across acute and community sites, supporting staff access to critical information and systems. Core Responsibilities Service Delivery: Provide infrastructure services in line with SLAs, resolving incidents and requests promptly. System Management: Deploy, maintain, monitor, and troubleshoot servers, networks, telephony … with 3rd party suppliers and build effective working relationships Other Essential Flexible Working Work as part of an On call team Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission ...

Shape the digital products powering The Great Grid Upgrade As a Junior Digital Product Manager , you'll support the strategy, evolution and delivery of secure, scalable and high-value digital products and platforms that enable The Great Grid Upgrade and the wider energy transition. Working with Product Managers, engineering … roadmap, connecting user needs, business outcomes, technical direction and organisational priorities. Lead and support discovery, scoping, requirements definition and prioritisation, carrying requirements through delivery, transition into service and continuous improvement. Develop clear, evidence-led investment papers and business cases for new products and enhancements, including the problem, options ...

cutting-edge projects, fostering growth and innovation in a dynamic environment. As a Lead Technical Program Manager in Corporate Technology, you will lead the delivery of complex, high-impact technology projects focused on low latency market trading environments. You will apply your deep technical experience to drive business outcomes. … driven optimizations Communicate effectively with stakeholders to influence decisions and build strong partnerships Manage resources, budgets, and high-performing teams to ensure successful program delivery Contribute as a subject matter expert to operational planning and risk management for professional service delivery Required qualifications, capabilities, and skills Deep ...

line with contractual requirements. Maintain an overview of critical services, recovery dependencies, sequencing, RTOs and RPOs, ensuring alignment with the configuration management database (CMDB), service catalogue and agreed recovery strategies. Coordinate recovery exercises across technology towers, including infrastructure, identity, network, storage, backup and applications, validating end-to-end dependencies … incidents, and report gaps against agreed recovery targets. Define exercise objectives, document outcomes and lessons learned, and track remediation actions through to completion. Review service changes for BCDR impact, ensuring recovery documentation and testing arrangements are updated where required. Coordinate BCDR communications during exercises and live disruptions, providing stakeholders ...

Expert Tertiary -> Functional | Pre Sales Support Activities | Responding to RFPs | 5 - Expert Tertiary -> Behavioral | Microland Skills | Microland First | 5 - Expert Certification : Technology | IT Service Management Certifications | ITIL Intermediate Certificate Details: 1. Achievement of the Unit/account margin goals for the year - Achievement of the margin goals through various … critical roles/people 6. WMG, HR L & D Dashboard 7. Achievement of SLAs/KPIs for programs - All green status - Zero defect delivery 8. Achievement of formal published GO for the program as agreed and tracked through customer governance 9. Any misses to have a formal RCA based ...

Lead strategic workshops, transformation roadmaps, and executive‐level discussions Drive ServiceNow adoption and enterprise transformation initiatives Deliver and oversee implementation programs across: ITOM (Discovery, Service Mapping, Event Management) HR Service Delivery (HRSD) AI & Intelligent Automation Initiatives Digital Workflow Transformation Collaborate with cross‐functional teams to align business ...