951 to 975 of 1,136 Permanent Service Delivery Jobs

following essential skills: • Client liaison and negotiation skills • High levels of computer literacy • Ability Use web-based platforms to generate high quality outputs for submission in line with defined service delivery standards • Present a positive and professional image to internal and external clients • Be highly motivated and able to work with autonomy with great time management • High levels More ❯

essential skills: * Client liaison and negotiation skills * High levels of computer literacy * Ability to use web-based platforms to generate high-quality outputs for submission in line with defined service delivery standards * Present a positive and professional image to internal and external clients * Be highly motivated and able to work with autonomy, with great time management * High levels More ❯

essential skills: * Client liaison and negotiation skills * High levels of computer literacy * Ability to use web-based platforms to generate high-quality outputs for submission in line with defined service delivery standards * Present a positive and professional image to internal and external clients * Be highly motivated and able to work with autonomy, with great time management * High levels More ❯

essential skills: Client liaison and negotiation skills High levels of computer literacy Ability to use web-based platforms to generate high-quality outputs for submission in line with defined service delivery standards Present a positive and professional image to internal and external clients Be highly motivated and able to work with autonomy, with great time management High levels More ❯

essential skills: * Client liaison and negotiation skills * High levels of computer literacy * Ability to use web-based platforms to generate high-quality outputs for submission in line with defined service delivery standards * Present a positive and professional image to internal and external clients * Be highly motivated and able to work with autonomy, with great time management * High levels More ❯

essential skills: * Client liaison and negotiation skills * High levels of computer literacy * Ability to use web-based platforms to generate high-quality outputs for submission in line with defined service delivery standards * Present a positive and professional image to internal and external clients * Be highly motivated and able to work with autonomy, with great time management * High levels More ❯

essential skills: * Client liaison and negotiation skills * High levels of computer literacy * Ability to use web-based platforms to generate high-quality outputs for submission in line with defined service delivery standards * Present a positive and professional image to internal and external clients * Be highly motivated and able to work with autonomy, with great time management * High levels More ❯

Develop and maintain expertise in low-latency/high-bandwidth, interconnected infrastructure (including InfiniBand, Ethernet, RDMA/RoCE, and others) Monitor and evaluate the efficiency and effectiveness of infrastructure service delivery methods and procedures Partner with internal teams to develop prioritization, metrics, and processes around capacity planning and infrastructure availability. Periodically present capacity planning and performance reports to More ❯

to inform strategic planning. Prepare and deliver compelling presentations to stakeholders. Negotiate contracts and agreements to secure long-term partnerships. Work closely with the logistics team to ensure seamless service delivery. Report on sales performance and business development initiatives. Profile A successful Business Development Manager should have: Proven experience in business development, preferably within 3rd party logistics. A strong More ❯

using CRM tools and strategic follow-up. Build and maintain strong client relationships, acting as the main point of contact. Collaborate with internal teams to ensure timely, high-quality service delivery. Stay ahead of market trends and product developments, especially in cloud solutions. Maintain accurate CRM records and prepare regular performance reports. What Youll Bring: Proven experience in sales More ❯

presentations and proposals that convert leads into long-term customers. Maintain a strong pipeline and consistently achieve or exceed sales targets. Collaborate closely with internal teams to ensure seamless service delivery. Attend the office once per week for administrative tasks and internal meetings. Stay informed about industry trends, competitor activities, and market dynamics to identify opportunities for growth. THE More ❯

although study support will be offered to those working toward certification. Strong organisational, communication and client relationship skills are essential, along with a proactive and detail-oriented approach to service delivery. For a full job description or further information on this role please call 711188, or email . If you wish to apply for this role, please submit your More ❯

field environments. Configure and manage network hardware: switches, routers, firewalls, modems, VPNs, DHCP servers, etc. Proactively monitor, troubleshoot, and optimize network performance and uptime. Manage telecommunications vendors and monitor service delivery. Control network and telecom-related costs and budgeting. Provide on-call support for critical operations. Maintain accurate network documentation, including diagrams, IP address inventories, and change control logs. More ❯

field environments. Configure and manage network hardware: switches, routers, firewalls, modems, VPNs, DHCP servers, etc. Proactively monitor, troubleshoot, and optimize network performance and uptime. Manage telecommunications vendors and monitor service delivery. Control network and telecom-related costs and budgeting. Provide on-call support for critical operations. Maintain accurate network documentation, including diagrams, IP address inventories, and change control logs. More ❯

Tier 1 Engineer to join our dynamic team located in our Bolton office. Your role will encompass a range of first-line services, including initial customer contact and ongoing service management through to closure. You will utilise Intercity and third-party systems and processes to execute your role effectively. Above all, you will provide a customer-sensitive and responsive … service while adopting a systematic, disciplined, and analytical approach to handling faults and service requests. Maintaining customer confidence through a friendly presence and helpful attitude is paramount. Key Responsibilities as aNOC Tier 1 Engineer: Customer Support:Provide first contact telephone and email reception in support of ISOC delivered services. Service Management:Follow agreed triage, incident, and service request procedures in accordance with prescribed standards and service levels. System Utilisation:Utilise and manage Intercity ticketing system and other third-party systems to fulfil service requirements. Independent Work:Work without continuous supervision and provide professional support services to Intercity customers. Reporting:Assist in preparing internal and/or customer-facing reports. Information Gathering:Use the internet More ❯

employees who have developed existing and new skills to move into senior positions, leaving space for new team members to begin their journey. PURPOSE OF JOB: As a Technical Service Desk Engineer, you will provide high-quality support and be a point of escalation for the Bytes Software Services functions and its staff. You will deliver essential business support … environment, while improving users' IT experience and Bytes Software Services Systems. Additionally, you will support and coach newer team members, contributing to the overall success of the team and service delivery. KEY RESPONSIBILITIES: Be a friendly and supportive point of contact for all Bytes colleagues seeking support. Support users through logging Service Requests via the Customer Portal or … navigating 'self-help' information via SharePoint sites. Log and triage all incident tickets, capturing detailed information to support investigations. Use the online service desk to handle support calls. Document processes and reference guides. Support wider IT teams in the delivery of projects where applicable. Use SCCM, Azure, Cloud Services, VMWare, NetApp, and SQL applications. Provide a professional and More ❯

technical escalations, optimizing platforms, and advancing automation to deliver exceptional customer outcomes. Youll work on cutting-edge cloud technologies, contribute to process improvements, and be instrumental in enhancing our service delivery. Key Responsibilities as a Cloud & Managed IT Tier 3 Engineer: Technical Leadership & Escalation Lead resolution of complex technical escalations from Tier 2, ensuring root cause analysis and permanent … fixes. Author and maintain high-quality knowledge base articles to support internal teams and self-service platforms. Act as a subject matter expert across Azure, M365, Exchange, Intune, and virtualised environments. Platform Optimisation & Automation Design and implement automation scripts and workflows using PowerShell and Power Platform to reduce manual effort and improve service efficiency. Drive continuous improvement initiatives … across infrastructure, systems, and network services. Develop and maintain proactive monitoring and automated remediation strategies. Service Management & Governance Champion ITIL-aligned processes including Change, Major Incident, and Problem Management. Own post-incident reviews and ensure actionable recommendations are implemented. Lead service transition activities, ensuring documentation, training, and handovers are complete and effective. Project Delivery & Technical Strategy Serve More ❯

technical escalations, optimizing platforms, and advancing automation to deliver exceptional customer outcomes. Youll work on cutting-edge cloud technologies, contribute to process improvements, and be instrumental in enhancing our service delivery. Key Responsibilities as a Cloud & Managed IT Tier 3 Engineer: Technical Leadership & Escalation Lead resolution of complex technical escalations from Tier 2, ensuring root cause analysis and permanent … fixes. Author and maintain high-quality knowledge base articles to support internal teams and self-service platforms. Act as a subject matter expert across Azure, M365, Exchange, Intune, and virtualised environments. Platform Optimisation & Automation Design and implement automation scripts and workflows using PowerShell and Power Platform to reduce manual effort and improve service efficiency. Drive continuous improvement initiatives … across infrastructure, systems, and network services. Develop and maintain proactive monitoring and automated remediation strategies. Service Management & Governance Champion ITIL-aligned processes including Change, Major Incident, and Problem Management. Own post-incident reviews and ensure actionable recommendations are implemented. Lead service transition activities, ensuring documentation, training, and handovers are complete and effective. Project Delivery & Technical Strategy Serve More ❯

technical escalations, optimizing platforms, and advancing automation to deliver exceptional customer outcomes. Youll work on cutting-edge cloud technologies, contribute to process improvements, and be instrumental in enhancing our service delivery. Key Responsibilities as a Cloud & Managed IT Tier 3 Engineer: Technical Leadership & Escalation Lead resolution of complex technical escalations from Tier 2, ensuring root cause analysis and permanent … fixes. Author and maintain high-quality knowledge base articles to support internal teams and self-service platforms. Act as a subject matter expert across Azure, M365, Exchange, Intune, and virtualised environments. Platform Optimisation & Automation Design and implement automation scripts and workflows using PowerShell and Power Platform to reduce manual effort and improve service efficiency. Drive continuous improvement initiatives … across infrastructure, systems, and network services. Develop and maintain proactive monitoring and automated remediation strategies. Service Management & Governance Champion ITIL-aligned processes including Change, Major Incident, and Problem Management. Own post-incident reviews and ensure actionable recommendations are implemented. Lead service transition activities, ensuring documentation, training, and handovers are complete and effective. Project Delivery & Technical Strategy Serve More ❯

Trident is a fast growing, value-led Managed Service Provider based in Brighton. Were known for delivering outstanding IT Services, driving innovation, and fostering a vibrant, people first culture. This is an excellent opportunity for a people manager with IT Infrastructure expertise to join our leadership team and help shape the future of IT service delivery click More ❯

escalations, optimizing platforms, and advancing automation to deliver exceptional customer outcomes. You ll work on cutting-edge cloud technologies, contribute to process improvements, and be instrumental in enhancing our service delivery. The hours of work for this role is a rotating shift pattern 24x7x365 plus on call. Key Responsibilities as a Cloud & Managed IT Tier 3 Engineer: Technical Leadership … resolution of complex technical escalations from Tier 2, ensuring root cause analysis and permanent fixes. Author and maintain high-quality knowledge base articles to support internal teams and self-service platforms. Act as a subject matter expert across Azure, M365, Exchange, Intune, and virtualised environments. Platform Optimisation & Automation Design and implement automation scripts and workflows using PowerShell and Power … Platform to reduce manual effort and improve service efficiency. Drive continuous improvement initiatives across infrastructure, systems, and network services. Develop and maintain proactive monitoring and automated remediation strategies. Service Management & Governance Champion ITIL-aligned processes including Change, Major Incident, and Problem Management. Own post-incident reviews and ensure actionable recommendations are implemented. Lead service transition activities, ensuring More ❯

escalations, optimizing platforms, and advancing automation to deliver exceptional customer outcomes. You’ll work on cutting-edge cloud technologies, contribute to process improvements, and be instrumental in enhancing our service delivery. The hours of work for this role is a rotating shift pattern 24x7x365 plus on call. Key Responsibilities as a Cloud & Managed IT Tier 3 Engineer: Technical Leadership … resolution of complex technical escalations from Tier 2, ensuring root cause analysis and permanent fixes. Author and maintain high-quality knowledge base articles to support internal teams and self-service platforms. Act as a subject matter expert across Azure, M365, Exchange, Intune, and virtualised environments. Platform Optimisation & Automation Design and implement automation scripts and workflows using PowerShell and Power … Platform to reduce manual effort and improve service efficiency. Drive continuous improvement initiatives across infrastructure, systems, and network services. Develop and maintain proactive monitoring and automated remediation strategies. Service Management & Governance Champion ITIL-aligned processes including Change, Major Incident, and Problem Management. Own post-incident reviews and ensure actionable recommendations are implemented. Lead service transition activities, ensuring More ❯

knowledge would be desirable. Keen and enthusiastic engineers who are able to work solely or as part of a small team. Good fault finding capabilities, use of manufacturers tools (service checkers etc). Experience with small installations would be beneficial, however not a necessity. Call out rota which is currently 1 in 9 weeks You must also hold a … do a great job. You will already have experience gained in a similar role. You will work 40 hours per week but will need to be flexible to ensure service delivery at the highest level. You must be flexible and willing to support the team with other site general planned and reactive tasks including client requirements for the More ❯

encourage creativity and innovation, and we strongly believe that it is our people that make us great About the role You will provide 3rd Line technical support in a service desk environment for multiple clients, being an escalation point for other service desk engineers. You will take the lead in resolving complex technical issues, analysing client challenges to … identify recurring trends, and researching innovative IT technologies to drive continuous improvement and enhance service delivery. You will build strong customer relationships through customer knowledge, ensure technical documentation is thorough to make ongoing support as efficient as possible Responsibilities Logging and actioning end-user service requests in PSA system, following Service Desk procedures and policies Address technical … queries promptly and efficiently, prioritising them to meet KPIs and customer service expectations Diagnose and resolve technical issues Respond to escalations from 1st Line and 2nd Line Support Technicians by offering support and technical advice to resolve client queries Install, maintain, and troubleshoot client hardware and software in accordance with company standards, including reconfiguring and performing system upgrades when More ❯

encourage creativity and innovation, and we strongly believe that it is our people that make us great About the role You will provide 3rd Line technical support in a service desk environment for multiple clients, being an escalation point for other service desk engineers. You will take the lead in resolving complex technical issues, analysing client challenges to … identify recurring trends, and researching innovative IT technologies to drive continuous improvement and enhance service delivery. You will build strong customer relationships through customer knowledge, ensure technical documentation is thorough to make ongoing support as efficient as possible Responsibilities Logging and actioning end-user service requests in PSA system, following Service Desk procedures and policies Address technical … queries promptly and efficiently, prioritising them to meet KPIs and customer service expectations Diagnose and resolve technical issues Respond to escalations from 1st Line and 2nd Line Support Technicians by offering support and technical advice to resolve client queries Install, maintain, and troubleshoot client hardware and software in accordance with company standards, including reconfiguring and performing system upgrades when More ❯