976 to 1,000 of 1,111 Permanent Service Delivery Jobs

with others, sharing knowledge, and contributing to a positive and supportive working environment. Able to prioritise workload, manage time effectively, and maintain clear documentation to support IT processes and service delivery. Grade 5 in GCSE English and Grade 4 in GCSE Mathematics Salary, Hours?&?Benefits: £18,980 per annum Monday to Friday 25 days annual leave Free staff lunches More ❯

working in client environments, identify opportunities for improvement and capture those opportunities in central information/documentation system. Identify reoccurring issues that are being dealt with in the remote service center and develop a plan to resolve permanently through problem management. Constant review of security best practices in relation to client environments to uncover, suggest internally and proactively resolve … any potential risks as part of change management. Work directly with Team Lead to implement designated standards across customer base to improve service delivery. Resolution of incidents related to, but not limited to the following: Mail Application/Office 365 issues Firewall Issues including but not limited to SSLVPN, Site to Site VPN, Access Rules Troubleshooting & Assessment of backup … Workstation Technologies Knowledge and experience with Office 365 and Azure Excellent written and oral communication skills Ability to articulate technical information and convey to non-technical people Excellent customer service skills Ability to follow previously documented process while notifying management of variables that have not been clarified Is available to work after hours when necessary or for on call More ❯

followed, and driving continuous improvements across our systems and services. Key Responsibilities Provide advanced technical support for IT infrastructure, applications, and systems. Oversee IT helpdesk operations to ensure efficient service delivery. Design, implement, and maintain IT systems including Servers, networks, and cloud solutions. Monitor system performance, proactively identifying and resolving issues. Implement IT best practices, policies, and procedures. Collaborate … and problem-solving abilities. A customer-focused mindset with a proactive approach. Desirable (Nice to Have) Relevant certifications (eg, CompTIA Network+, Microsoft Azure Administrator Associate). Familiarity with ITIL service management practices. Experience with virtualization technologies (VMware, Hyper-V). More ❯

followed, and driving continuous improvements across our systems and services. Key Responsibilities Provide advanced technical support for IT infrastructure, applications, and systems. Oversee IT helpdesk operations to ensure efficient service delivery. Design, implement, and maintain IT systems including servers, networks, and cloud solutions. Monitor system performance, proactively identifying and resolving issues. Implement IT best practices, policies, and procedures. Collaborate … and problem-solving abilities. A customer-focused mindset with a proactive approach. Desirable (Nice to Have) Relevant certifications (e.g., CompTIA Network+, Microsoft Azure Administrator Associate). Familiarity with ITIL service management practices. Experience with virtualization technologies (VMware, Hyper-V). Why Join Us? A chance to take ownership and shape IT operations in a growing environment. Opportunities to develop More ❯

followed, and driving continuous improvements across our systems and services. Key Responsibilities Provide advanced technical support for IT infrastructure, applications, and systems. Oversee IT helpdesk operations to ensure efficient service delivery. Design, implement, and maintain IT systems including servers, networks, and cloud solutions. Monitor system performance, proactively identifying and resolving issues. Implement IT best practices, policies, and procedures. Collaborate … and problem-solving abilities. A customer-focused mindset with a proactive approach. Desirable (Nice to Have) Relevant certifications (e.g., CompTIA Network+, Microsoft Azure Administrator Associate). Familiarity with ITIL service management practices. Experience with virtualization technologies (VMware, Hyper-V). Why Join Us? A chance to take ownership and shape IT operations in a growing environment. Opportunities to develop More ❯

the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. Apply promptly! A high volume of … applicants is expected for the role as detailed below, do not wait to send your CV. Work you'll do/Responsibilities As a Project Delivery Manager ( PDM) at Deloitte, you will work within an engagement team and be responsible for supporting the overall project goals and objectives . In this role, you will interact with stakeholders and cross … Stat/MCP etc) , E-Services email chat, GMS, outbound campaigns for both Linux and Windows environment. Resolve technical issues, related to the Genesys platform, minimizing downtime, and ensuring service continuity. Installing Genesys Engage applications both Linux and Windows Configure and manage Genesys Engage components, including call flows, queues, and reporting dashboards to optimize performance. Provide ongoing support to More ❯

the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. Apply promptly! A high volume of … applicants is expected for the role as detailed below, do not wait to send your CV. Work you'll do/Responsibilities As a Project Delivery Manager ( PDM) at Deloitte, you will work within an engagement team and be responsible for supporting the overall project goals and objectives . In this role, you will interact with stakeholders and cross … Stat/MCP etc) , E-Services email chat, GMS, outbound campaigns for both Linux and Windows environment. Resolve technical issues, related to the Genesys platform, minimizing downtime, and ensuring service continuity. Installing Genesys Engage applications both Linux and Windows Configure and manage Genesys Engage components, including call flows, queues, and reporting dashboards to optimize performance. Provide ongoing support to More ❯

the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. Apply promptly! A high volume of … applicants is expected for the role as detailed below, do not wait to send your CV. Work you'll do/Responsibilities As a Project Delivery Manager ( PDM) at Deloitte, you will work within an engagement team and be responsible for supporting the overall project goals and objectives . In this role, you will interact with stakeholders and cross … Stat/MCP etc) , E-Services email chat, GMS, outbound campaigns for both Linux and Windows environment. Resolve technical issues, related to the Genesys platform, minimizing downtime, and ensuring service continuity. Installing Genesys Engage applications both Linux and Windows Configure and manage Genesys Engage components, including call flows, queues, and reporting dashboards to optimize performance. Provide ongoing support to More ❯

the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. Apply promptly! A high volume of … applicants is expected for the role as detailed below, do not wait to send your CV. Work you'll do/Responsibilities As a Project Delivery Manager ( PDM) at Deloitte, you will work within an engagement team and be responsible for supporting the overall project goals and objectives . In this role, you will interact with stakeholders and cross … Stat/MCP etc) , E-Services email chat, GMS, outbound campaigns for both Linux and Windows environment. Resolve technical issues, related to the Genesys platform, minimizing downtime, and ensuring service continuity. Installing Genesys Engage applications both Linux and Windows Configure and manage Genesys Engage components, including call flows, queues, and reporting dashboards to optimize performance. Provide ongoing support to More ❯

Are you a passionate leader with a knack for delivering exceptional customer experiences? Our client is seeking a dedicated and experienced Customer Service Manager to join their team on a 12-month maternity cover contract . This pivotal role supports the day-to-day management of the Customer Service function, ensuring the company’s reputation for outstanding care … is upheld. About the Role As Customer Service Manager, you will: Lead and support a team of customer service representatives. Monitor KPIs and drive continuous improvement. Handle escalated inquiries with professionalism and empathy. Refine policies and processes to boost efficiency. Leverage AI tools to enhance service delivery. Collaborate with Product, Tech, Operations, Brand, and Growth teams. Maintain … and update service tools and documentation. Prepare the team for product launches and campaigns. Additional Responsibilities Coordinate with the warehouse team for accurate order fulfilment. Use the Warehouse Management System to track performance metrics. Communicate campaign and product updates across teams. What We’re Looking For Proven experience in customer service management or supervision. Strong leadership and interpersonal More ❯

IT Managed Service Engineer Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided … the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Were looking for an IT Managed Service Engineer to join our team and deliver high-quality technical services to our Managed Service customers. This is a full-time field-based role with flexibility to work … across various healthcare settings. Youll be responsible for installations, upgrades, break-fix support, and ongoing system maintenance. What youll do As an IT Managed Service Engineer, youll deliver technical services efficiently and professionally, ensuring customer satisfaction and system reliability. Youll provide on-site and remote support, maintain accurate documentation, and collaborate with internal teams to resolve issues swiftly. Key More ❯

solutions for today but for tomorrow, too. They’re always thinking ahead of the technology curve, so our customers feel confident that when they work with them. As the Service Support Lead, you play a pivotal role as the primary point of contact for the service desk. Your focus is on maintaining high standards for clients purchasing managed … ensuring SLA targets are met, and support is aligned with contractual agreements. You collaborate with the Technical Lead to ensure effective issue resolution and generate reports on ticket and service performance. Building strong customer relationships and identifying sales leads are integral to this role. Your exceptional organization, customer service, and communication skills will support the service desk … team in delivering outstanding support to end-users. You will maintain contractual service desk requirements, respond to calls and tickets within SLA, and provide regular updates to customers on open issues. Direct communication with end-users regarding delays and resolution plans will be part of your responsibilities They’re Looking For: A dynamic Service Support Lead with the More ❯

Salary: Up to £55,000 per annum Are you an experienced 3rd Line Support Engineer looking to take on a challenging and rewarding role in a fast-paced Managed Service Provider (MSP) environment? We're seeking a skilled technical specialist to provide advanced support, lead complex problem resolution, and play a key role in delivering high-quality IT services … Azure, and Active Directory. Troubleshoot and maintain networking infrastructure (routers, switches, firewalls, VPNs, Wi-Fi). Support virtualisation platforms (VMware/Hyper-V) and cloud solutions. Assist with project delivery, including system upgrades, cloud migrations, and new deployments. Mentor and support junior engineers, sharing knowledge and best practices. Maintain accurate documentation for client environments, processes, and solutions. Collaborate with … the service desk and project teams to ensure consistent, high-quality service delivery. What You'll Bring 3+ years' experience in a 2nd/3rd Line role within an MSP or IT services environment. Strong technical knowledge of Microsoft technologies (Windows Server, O365, Azure, AD, Exchange). Experience supporting firewalls, switches, and routers (Cisco, SonicWall, or similar). More ❯

plans. This role will provide onsite/on-call assistance to end-users within the organization's desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Key Responsibilities: Provide first- and second-level support for desktops, laptops, printers, and mobile devices. Respond to service requests and incidents via ticketing system, phone, or in More ❯

Desk Support Engineer: Providing first and second-line technical support for hardware, software, network, and system issues. Troubleshooting and resolving IT problems efficiently, with a strong emphasis on customer service and a "can-do" attitude. Acting as the IT representative across all bases UK/FR/BE/NL - primarily based in the UK Travelling to and supporting … and perform routine maintenance and upgrades. Assisting with onboarding/offboarding employees, including configuring devices and access permissions. Collaborating with central IT teams and local stakeholders to ensure smooth service delivery. Thinking outside the box to deliver creative, timely solutions to unique problems in a fast-paced hospitality environment. PROFILE: Fluent in French and in English with strong communication More ❯

Delivery Consultant - Data & Analytics, AWS Professional Services Job ID: AWS EMEA SARL (UK Branch) Do you like helping customers implement innovative solutions and solve technical and business challenges using the latest cloud computing and AI technologies? Do you have experience implementing systems that handle sensitive data and the consultative and leadership skills to launch a project on a trajectory … other data services. Experience in architecture, software design and operations in hybrid environments as well as complex projects at scale. - Solutions - Demonstrated consulting skills, ideally through previous roles and delivery of on-site technical engagements with partners and customers. This includes participating in pre-sales on-site visits, understanding and extracting customer requirements, creating consulting proposals and packaged data … solution offerings, and supporting commercial negotiations - Delivery - Engagements will include onsite projects proving the use of AWS data and AI services. Strong verbal and written communication skills, with the ability to work effectively across internal and external organisations. - Insights - Work with engineering and support teams to convey partner and customer needs and feedback as input to technology roadmaps. Share More ❯

and removal of all user accounts and devices as well as the fulfilment and accurate asset management of end-user IT equipment. You will be an advocate for continuous service improvement, identifying areas for improvement to optimise, automate and enhance service delivery.This will be a hybrid position, with the expectation of at least three days per week required … Bonus opportunities 35-hour work week with flexible working 25 days holiday + 5 days buy/sell + bank holidays. Professional development opportunities 5% employer pension, rising with service + many more. Experience: Ability to effectively prioritise and execute tasks in a fast-paced setting. Excellent communication and problem-solving skills Experience of user account administration within Active More ❯

and removal of all user accounts and devices as well as the fulfilment and accurate asset management of end-user IT equipment. You will be an advocate for continuous service improvement, identifying areas for improvement to optimise, automate and enhance service delivery. This will be a hybrid position, with the expectation of at least three days per week … Bonus opportunities 35-hour work week with flexible working 25 days holiday + 5 days buy/sell + bank holidays. Professional development opportunities 5% employer pension, rising with service + many more. Experience: Ability to effectively prioritise and execute tasks in a fast-paced setting. Excellent communication and problem-solving skills Experience of user account administration within Active More ❯

escalations, optimizing platforms, and advancing automation to deliver exceptional customer outcomes. You'll work on cutting-edge cloud technologies, contribute to process improvements, and be instrumental in enhancing our service delivery. Key Responsibilities - Lead resolution of complex technical escalations from Tier 2, ensuring root cause analysis and permanent fixes. - Act as a subject matter expert across Azure, M365, Exchange … Intune, and virtualised environments. - Design and implement automation scripts and workflows using PowerShell and Power Platform to reduce manual effort and improve service efficiency. - Champion ITIL-aligned processes including Change, Major Incident, and Problem Management. - Serve as technical lead on strategic internal and customer-facing projects. - Collaborate with architecture and delivery teams to design scalable, secure, and resilient … implementing, managing and maintaining a mix of the essential technical skills listed above in an Enterprise environment for global clients. - Azure Administrator AZ-104 - ITIL® Foundation Certificate in IT Service Management Essential Technical Skills - Strong Tanium expertise, Endpoint and Server - Strong Okta expertise - Strong Sailpoint expertise - Strong Proofpoint expertise - Expert knowledge of Microsoft 365 and Exchange management - Strong understanding More ❯

escalations, optimizing platforms, and advancing automation to deliver exceptional customer outcomes. You'll work on cutting-edge cloud technologies, contribute to process improvements, and be instrumental in enhancing our service delivery. Key Responsibilities - Lead resolution of complex technical escalations from Tier 2, ensuring root cause analysis and permanent fixes. - Act as a subject matter expert across Azure, M365, Exchange … Intune, and virtualised environments. - Design and implement automation scripts and workflows using PowerShell and Power Platform to reduce manual effort and improve service efficiency. - Champion ITIL-aligned processes including Change, Major Incident, and Problem Management. - Serve as technical lead on strategic internal and customer-facing projects. - Collaborate with architecture and delivery teams to design scalable, secure, and resilient … implementing, managing and maintaining a mix of the essential technical skills listed above in an Enterprise environment for global clients. - Azure Administrator AZ-104 - ITIL® Foundation Certificate in IT Service Management Essential Technical Skills - Strong Tanium expertise, Endpoint and Server - Strong Okta expertise - Strong Sailpoint expertise - Strong Proofpoint expertise - Expert knowledge of Microsoft 365 and Exchange management - Strong understanding More ❯

We are a growing IT consultancy and provide support services for SMEs and preparatory schools. We offer a flexible, bespoke service to each client and our established method of consulting ensures you get the exact technical solution that you need to your business problem. The Role at a Glance: Senior IT Support Engineer Windsor or East Berkshire Based + … + 20 days holiday + Public Holidays, Pension Scheme, Generous Mileage Allowance The Senior IT Support Engineer Opportunity: A fantastic opportunity has arisen in our growing technical delivery team for an experienced and motivated IT Support Engineer. The individual will represent us by providing IT support and project delivery for customers based in Berkshire, Hampshire, Surrey & West London … exposure to a wide range of technologies and work within a fast-paced environment with the full support of our consultancy that has over 20 years' experience in IT service delivery. We seek an individual with at least 5 years of customer-facing experience in almost any sector. Technically, you will need a minimum of two years' experience in More ❯

We are a growing IT consultancy and provide support services for SMEs and preparatory schools. We offer a flexible, bespoke service to each client and our established method of consulting ensures you get the exact technical solution that you need to your business problem. The Role at a Glance: Senior IT Support EngineerWindsor or East Berkshire Based + Travel … + 20 days holiday + Public Holidays, Pension Scheme, Generous Mileage Allowance The Senior IT Support Engineer Opportunity: A fantastic opportunity has arisen in our growing technical delivery team for an experienced and motivated IT Support Engineer. The individual will represent us by providing IT support and project delivery for customers based in Berkshire, Hampshire, Surrey & West London … exposure to a wide range of technologies and work within a fast-paced environment with the full support of our consultancy that has over 20 years' experience in IT service delivery. We seek an individual with at least 5 years of customer-facing experience in almost any sector. Technically, you will need a minimum of two years' experience in More ❯

the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. To be considered for an interview … by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. Qualifications Required 3+ years of experience in project coordination and management 3+ years of experience in Financial Consulting 3+ More ❯

the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. To be considered for an interview … by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. Qualifications Required 3+ years of experience in project coordination and management 3+ years of experience in Financial Consulting 3+ More ❯

the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. To be considered for an interview … by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. Qualifications Required 3+ years of experience in project coordination and management 3+ years of experience in Financial Consulting 3+ More ❯