19 of 19 Permanent Service Delivery Analyst Jobs

Sr Analyst III_Service Delivery page is loaded Sr Analyst III_Service Delivery Apply locations GBR - ANY CITY time type Full time posted on Posted 4 Days Ago job requisition id 51538586 Job Description: Job Title: Senior Analyst – Service Delivery Location: Central London Employment Type: Permanent Salary: Competitive Please note this … Our expertise spans cloud computing, cybersecurity, analytics, and automation, enabling organizations to operate more efficiently while maintaining security and compliance. Job Description Summary We are looking for a Senior Analyst III – Service Delivery to join our team. This role is critical in designing, deploying, managing, and maintaining infrastructure services and end-user technologies. The ideal candidate will … have a foundational understanding of IT infrastructure and service delivery, with a focus on providing excellent technical support and maintaining operational efficiency. Key Responsibilities Provide technical support for infrastructure services, troubleshooting and resolving issues. Participate in infrastructure deployment and migration projects, supporting implementation activities. Monitor and maintain the availability, performance, and security of IT infrastructure. Work closely with More ❯

Join to apply for the IT Service Delivery Analyst role at Chetwood Bank 2 days ago Be among the first 25 applicants Join to apply for the IT Service Delivery Analyst role at Chetwood Bank Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Chetwood Bank … deposits through our savings brand, SmartSave. Role Purpose (You must be able to commute to Wrexham on a weekly basis) The role is a key part of the IT Service Delivery function and is the face of service delivery for the bank. It plays a key role in the department's purpose of “Providing value enhancement … running of improvements until completion for IT services, which includes helping to develop strategy, systems and processes using the most appropriate technology. Responsibilities also include the maintaining of the Service Improvement service desk ensuring accurate and detailed data is captured for all improvements. Responsibilities ● Drive service improvement activities and processes whilst ensuring efficient logging, progression, and resolution More ❯

is highly regarded in the insurance industry as a top-tier provider of professional services, employing some of the industry's 'best in class' professionals and technical experts. Our delivery of high quality, individually tailored services to our clients is backed by our core values of excellence, partnership, quality, and support, and we look for employees to join us … administrator under a master contract with local payroll in each region governed under that master contract. The Role Charles Taylor Group Services Information Technology is seeking a Group IT Service Delivery Analyst to provide timely and efficient 1 st , 2 nd , and 3 rd level support to the organisation's user community in London. The Support Analyst … experience administering common services including Windows 11, Office 365, Intune device management, Active Directory, deploying SCCM builds, and Time Management. Key Responsibilities Respond to IT support requests (incidents and service requests) promptly, politely, and efficiently, adhering to SLA timeframes using our IT Service Management tools. Analyse and resolve support issues across support levels, collaborating with other support teams More ❯

Join Our Team as an IT Service Desk Analyst! Are you passionate about technology and customer service? Do you thrive in a dynamic environment where you can make a real impact? If so, we have the perfect opportunity for you! Overview/Job Summary As a key member of our Service Delivery Team, the IT … Service Desk Analyst is the first point of contact for all IT-related queries and incidents. This role is crucial in delivering high-quality first-line support to end-users across various channels, including phone, email, and ticketing systems. We are looking for someone with strong customer service skills, a proactive approach to problem-solving, and a … Support: Provide first-line support and resolution for all IT-related queries and incidents via phone, email, and ticketing systems. Incident Management: Accurately log, categorize, and prioritize incidents and service requests. Troubleshooting: Resolve hardware, software, and network issues for end-users, escalating when necessary. Remote & Desk-Side Support: Offer support for desktops, laptops, mobile devices, and peripherals. Enterprise Applications More ❯

Data Solutions Operations - Fusion Service Delivery – Analyst Join the team that supports data quality management within the Fusion platform! As a Data Solutions Operations - Fusion Service Delivery – Analyst in the Operations team, you will monitor and deliver data files & products to clients daily. You will collaborate with various teams to identify and resolve operational … or technical challenges affecting service delivery, aiming to provide seamless and satisfactory services to end users and clients. Job Responsibilities Monitor files to ensure each dataset and product is delivered to end users and/or clients. Manage business-as-usual exceptions, identify root causes, and work with relevant teams to resolve issues. Support data mining and analytics More ❯

We have an opportunity for an IT Service Central Delivery Analyst to join our team in Wembley. This is a full-time, permanent role which will be primarily office-based. The starting salary is £29,000 - £35,000 a year, depending on experience. The Role: As an IT Service Central Delivery Analyst , you will … also involves maintaining our asset database proactively, including asset movement, verification, incident management, onboarding, tagging, and disposal of assets. What we need from you: Experience working on an IT Service Desk or Customer Service Desk, with the ability to communicate effectively via in person, telephone, webchat, email, or digital assistant. You should be able to provide technical support … and SharePoint), remote access, virtual desktops, and telephony. We are looking for: Good understanding of hardware, especially PCs, printers, and peripheral equipment Experience troubleshooting and problem-solving Excellent customer service skills and communication abilities with colleagues, suppliers, and end users Strong teamworking skills focused on delivering resolutions What we can offer you: Join our friendly, active, and dynamic IT More ❯

We have an opportunity for an IT Service Local Delivery Analyst to join our team in Bristol This is a full time permanent role which will be primarily office based. The starting salary is £39,000 - £42,000 depending on experience. The Role: As an IT Service Local Delivery Analyst you'll be providing … and operation of the organisation's devices, infrastructure and applications. You'll ensure that our IT support tickets are resolved as efficiently and effectively as possible. Working within operating & service level agreements (SLA) and utilise service desk tools (ITSM system, knowledge system, monitoring etc) to ensure all interactions are accurately logged, prioritised, categorised and resolved. This role will … provide support for end user computing across all SNG locations. Acting as an escalation point for the central IT service delivery team as well as providing local hands-on support for the wider CIO teams. Due to the travel involved you will need to hold a full and valid UK Driving Licence and have your own vehicle. What More ❯

significant step change away from the legacy systems that have historically dominated the market. It’s also massively cheaper to adopt the ENSEK solution, with no loss in customer service or standards. But by far the biggest reason why ENSEK is the best choice in energy supplier software, is because of the people who work here and their endless … clients comment on what great people we have. Our people are our superpower. That is where you come in. ROLE SUMMARY In this role, you will work on our service desk team in a second line capacity, dealing with software issues that are raised by our clients through our service desk ticketing system, called Service Now. You … skills. You will be measured through the volume and quality of your ticket resolution and therefore, the value you bring to our clients as we aim to meet our service level agreements. KEY RESPONSIBILITIES You’ll work with our Service Now system daily, working with volumes of advanced level tickets, problem solving them, taking them to resolution, closing More ❯

We have an exciting opportunity for an experienced IT Service Delivery Analyst to join our team in our recently refurbished, modern Head Office in Liverpool City Centre. Working alongside the IT Service Delivery and Infrastructure Manager, you will be responsible for providing excellent IT support across Downing sites, working with the Technology team on projects … years and currently have 14 operational student accommodation schemes in 10 major cities, with an impressive £1.6bn worth of developments in the pipeline. Key Responsibilities: Work alongside the IT Service Delivery and Infrastructure Manager to deliver a variety of IT services to Downing colleagues located across multiple sites. Respond to and resolve IT incidents, problems, and requests, working … to IT infrastructure. Awareness of IT and cybersecurity risks and experience in mitigating them. Skills: Experience working effectively with IT suppliers. Ability to plan, organize, and ensure the timely delivery of work and projects. Strong analysis, problem-solving, and decision-making skills under pressure. Personal Attributes: Being an ambassador for continual improvement of EUC, IT infrastructure, and the Microsoft More ❯

Social network you want to login/join with: Service Delivery Analyst (Service Desk), Sheffield Client: Location: Sheffield, United Kingdom Job Category: Other EU work permit required: Yes Job Reference: 13c1d48ade20 Job Views: 4 Posted: 02.06.2025 Expiry Date: 17.07.2025 Job Description: We have a new exciting role available for a Service Delivery Analyst … strategies and business requirements. Main Responsibilities: Provide a single, central point of contact for all users of IT services, handling incidents, problems, queries, and requests primarily via telephone, self-service portal, and email. Provide effective first-line fault resolution, ensuring technical accuracy, consistency, and compliance with best practices within the timescales specified in Service Level Agreements. Promote a More ❯

Are you passionate about delivering exceptional IT services that truly make a difference? We're seeking proactive and customer-focused IT Service Delivery Leads to support the implementation, delivery, and continuous improvement of our customer-facing IT Service Delivery and Management function. In this key role, you'll oversee the service delivery of … a diverse portfolio of customer IT applications across multiple sites, ensuring alignment with defined Service Level Agreements. You'll also take charge of incident escalations, driving swift and effective resolutions to critical issues. Based in Northampton, with the flexibility to support 8 site locations, this is your chance to be at the heart of innovation in a fast-paced … annum and 25 days annual leave (plus bank holidays). Your benefits package include a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work More ❯

Social network you want to login/join with: Service Delivery Analyst (Service Desk), Hull, East Riding of Yorkshire Client: Location: Hull, East Riding of Yorkshire, United Kingdom Job Category: Other EU work permit required: Yes Job Reference: cfe60d5b65df Job Views: 4 Posted: 02.06.2025 Expiry Date: 17.07.2025 Job Description: We have a new exciting role available … for a Service Delivery Analyst to work for South Yorkshire Police at their Melton Police Building in Hull. This role involves working 37 hours a week with hybrid working arrangements (not fully remote). PLEASE NOTE: Due to police vetting criteria, applicants must have resided within the UK for at least 3 years at the time of … Technology and related services, across South Yorkshire and Humberside Police, aligned with IT strategies and business needs. Main Responsibilities: Serve as a single point of contact for all IT service users, handling incidents, problems, queries, and requests via telephone, self-service portal, and email. Provide effective first-line fault resolution, ensuring technical accuracy, consistency, and compliance with best More ❯

Job Description - Service Delivery Analyst (006248) Job Description Service Delivery Analyst - ( 006248 ) Description Our purpose is to make great financial decision making a breeze for everyone, and that purpose drives us every day. It’s why we’re on a mission to create an automated quoting engine, with the simplest of experiences, wrapped in … it simple to switch and save money and that’s why good things happen when you meerkat. We’d love you to be part of our journey. As the Service Delivery Analyst, you’ll support the Service Delivery function, Enterprise Services, in delivering and maintaining quality business solutions. Liaise with the business and Vendors to … maintain service governance/assurance in relation to our 3rd party solutions and to build and maintain great relationships with our suppliers. Everyone is welcome. We have a culture of creativity. We approach our work passionately, improve constantly and celebrate our wins at every turn. We are an inclusive workplace and our employees are comfortable bringing their authentic, whole More ❯

community? Are you passionate about technology and eager to help people solve their IT issues? Recruit with Purpose is supporting a Southeast-based Housing Association to recruit an IT Service Desk Analyst to join their team. This position is perfect for someone with a proactive attitude, a desire to learn, and an interest in all things tech. As … an IT Service Desk Analyst, you’ll be the first point of contact for internal customers, providing essential support. If you have good customer-facing skills and a professional understanding of the Azure Cloud platform, this role is ideal for you. You’ll troubleshoot hardware, software, network, or telephony issues, ensuring everything runs smoothly. You’ll be a … time Job function Information Technology Industries Housing and Community Development Referrals increase your chances of interviewing at Recruit with Purpose by 2x Sign in to set job alerts for “Service Delivery Analyst” roles. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J More ❯

Application Support & Service Owner (EMEA) - Payment Messaging System Implementation Introduction: This is a key role within the London office of a leading international bank , supporting the EMEA region. The successful candidate will join the Payments & Compliance Application Support Team , working at the intersection of business and technology in a globally connected environment. The position offers the opportunity to take … ownership of a system migration/implementation across multiple geographies, to ensure aligned service delivery and strategic planning. Key Responsibilities: Service Ownership: Act as Service Owner during the migration between the new systems and provide service support post implementation. Ensure consistent application performance, availability, and operational stability. Maintain full change documentation and lead on release … meet operational objectives, including payment repair success rates. Align application strategies and support models with teams based in New York and other regions. Act as a conduit between IT delivery teams and business stakeholders to ensure transparency, mutual understanding, and delivery of business value. Project & Vendor Management: Manage and deliver projects involving these two applications, including strategic enhancements More ❯

you passionate about technology and eager to help people solve their IT issues? Recruit with Purpose are supporting this wonderful Southeast based Housing Association to recruit for an IT Service desk Analyst to join their team. This position is perfect for someone with a proactive attitude, a desire to learn, and an interest in all things tech. As … an IT Service Desk Analyst, you’ll be the first point of contact for their internal customers, providing essential support. If you are someone who has good customer facing skills and the ability and professional understanding of the Azure Cloud platform, this is a fantastic role for you. You’ll have exposure to troubleshooting hardware, software, network, or More ❯

you passionate about technology and eager to help people solve their IT issues? Recruit with Purpose are supporting this wonderful Southeast based Housing Association to recruit for an IT Service desk Analyst to join their team. This position is perfect for someone with a proactive attitude, a desire to learn, and an interest in all things tech. As … an IT Service Desk Analyst, you’ll be the first point of contact for their internal customers, providing essential support. If you are someone who has good customer facing skills and the ability and professional understanding of the Azure Cloud platform, this is a fantastic role for you. You’ll have exposure to troubleshooting hardware, software, network, or More ❯

IT incidents, changes, and problems related to core business applications, infrastructure, and data services. You will act as the key contact for escalations related to incidents logged via the service desk, suppliers, and system alerts. You won't resolve tickets technically yourself but will liaise with third-party service providers to ensure timely resolution of critical incidents according More ❯

relating to anything from core business applications, infrastructure, and any associated data services. You’ll be the key point of contact for escalations related to incidents logged via the service desk, suppliers, and any system alerts. You won’t need to resolve the tickets technically yourself. Rather, you will liaise with the 3rd party service providers to ensure More ❯