1 to 13 of 13 Permanent Service Delivery Manager Jobs with Remote Work Options

IT Service Assurance Lead Salary 65k, plus Car Allowance Hybrid working, ideally 2 days from the office. This is an important new role to ensure important IT services for specific business areas are aligned to key business functions and departments. You will manage and maintain key business relationships across … 3rd party suppliers and the business to ensure effective delivery of end-to-end services. This will include ensuring support and escalations are handled effectively (and in line with SLAs) to meet the changing requirements of the business and the external environment. On offer is the opportunity to make … friendly, inclusive environment. Experience and knowledge: Supplier Management : Experience of managing IT Services/3rd party suppliers in a multi-sourced environment Brilliant customer service experience Strong interpersonal, influencing and stakeholder relationship skills - with the ability to translate complex IT issues into business related vocabulary. Experience of working within more »

Management Services and provide reports on a range of issues and circumstances. Our IT infrastructure and data security are of vital importance for the delivery of our products and services across the division. The Role: We are currently seeking a highly motivated IT Service Delivery Manager to join our division. You will be instrumental in managing the service delivery framework for our portfolio of companies, each with its own level of in-house support. Your role is critical in ensuring that our technology partners, both shared and unique to each company, deliver outstanding … service standards that are in harmony with our strategic goals and encourage ongoing enhancement. By developing excellent relationships with our technology partners you will ensure that the service delivery is as per our contractual agreements, regularly reviewing and measuring service delivery and performance to maintain more »

Job title: Service Delivery Manager Location: Egham, Surrey, UK Salary: £45,000 per annum (DOE) Working hours: 35 hours a week, flexible between 8:00am to 6:00pm Hybrid Working: A minimum of 2 days a week in the office is required Reporting to: Head of Testing … Service Delivery Intersoft is an award-winning delivery management software provider and part of the Royal Mail Group. Our software has led the market in providing innovative shipping solutions since 1993 for retailers and third-party providers. Our solution, Intelligent Shipper, integrates directly into multiple carriers and … provides smart and convenient delivery methods such as Tracked, Click and Collect, Locker Boxes, Next Day and more to help retailers and brands scale eCommerce. As a business, we are continuously striving to be better. We foster an environment that allows our diverse and highly talented team to think more »

We have an exciting opportunity for an Education Service Delivery Manager to join our well-established client. MFK Recruitment has successfully recruited 36 individuals for this well-established company in the past 5 years, 27 are still with the company too! Extremely ambitious company and they’re … and West London. The salary is £40k - £45k, with a performance related bonus of £5k per annum (paid quarterly) About the role: The Education Service Delivery Manager will be the primary manager and escalation point for Education customers and sites, you will manage Helpdesk Engineers, and … Managers to meet customer requirements efficiently and strive to resolve customer issues by delivering the right solutions first time, on time, every time. Education Service Delivery Manager – Main responsibilities: Primary escalation point for education engineer teams and ESDMs Responsible for direct management of Helpdesk Engineers including; identification more »

Your new role National Highways have an exciting opportunity for an Assistant Service Delivery Manager to oversee and support the delivery of maintenance in the Northeast region. This role will be based at either our Wakefield or Leeds office but will include a mix of regular … travel within the region to sites, as well as office and home working. As an Assistant Service Delivery Manager, you will be part of a team who are responsible for managing the performance of the Yorkshire and Humberside Maintenance and Response (M&R) Contract, ensuring successful delivery of maintenance work adhering to time, cost & quality expectations. What youll be leading on Supporting Service Delivery Managers in the development of high-quality cyclical maintenance and repair plans (including roadside technology) in line with agreed business goals, outcomes, budget, and service level agreements. Performance reporting more »

Service Delivery Manager Nottingham/Hybrid - £45,000 - £50,000 (including car allowance) Employee Benefits: 25 days holiday, in addition to Bank Holidays, plus extra two days off at Christmas Perkbox benefits. Hybrid - 2days working from home Modern office environment. Flexible start times Huge opportunities for professional … internal and external!) Emphasis on career advancement, with a focus on promoting from within. Generous company pension plan (5%) Frequent company social events Role : Service Delivery Manager Location : Nottingham Salary : £45,000 - £50,000 (including car allowance) Client Relationship Management Cultivate and sustain robust relationships with clients … fully grasp their business needs and expectations. Serve as the primary liaison between my client and its customers, swiftly addressing any concerns or issues. Service Planning and Implementation Partner with internal teams to create and execute service delivery plans and strategies. Ensure the effective execution of services more »

Role : Service Delivery Manager Location : Staines-Upon-Thames Salary : Up to £50,000 Hybrid : 2 days on site per week A key client of ours reached out today looking to fill an urgent Service Delivery Manager position on a Permanent basis. This is ideal … ll be responsible for live issues being fixed in line with the SLA & bringing together the right people and resources. Process-oriented the successful Service Delivery Manager will be professional and diplomatic and have a client awareness. The company are based in Staines-upon-Thames and they … Responsibilities Good understanding of Agile and ITL Experience with incident management, change/release management and problem management Working with tools such as Jira Service Desk, Service Now highly desired Problem oriented, solution driven Strong relationship builder across teams and departments Experience delivering service improvements Application support more »

Job Title: IT Service Delivery Manager Location: Solihull-Hybrid Hours: Full time, Permanent ______________________________________________ A bit about us: We’re part of a global bank and are proud to be a Top Employer UK, providing a great place to work in an open and inclusive environment. We’re … re brave, and we own it. The Role: Ensure reliable and consistent operations of the IT services provided to employees, clients and partners including Service Desk services with a focus on enhancing the service offering, demonstrating incident reduction, maximising service availability and reaching SLA compliance. Managing transition … to operations and taking ownership of the services, partners and managed service vendors. Key Responsibilities: Service Delivery Management Manage the day to day effective operations of the systems Problem, Availability, Incident and Service Level Management, Change Management Manage an effective and efficient Service Desk driving more »

Your new role National Highways have an exciting opportunity for an Assistant Service Delivery Manager to oversee and support the delivery of maintenance in the Northeast region. This role will be based at either our Wakefield or Leeds office but will include a mix of regular … travel within the region to sites, as well as office and home working. As an Assistant Service Delivery Manager, you will be ... more »

AVEVA PI Support Manager/Service Delivery Manager Location - Aberdeen (Hybrid) Do you have OSI PI or AVEVA PI expierence? Do you want to develop your career working with real time date for a market leading system integrator? Who is the client? Our client develops and more »

AVEVA PI Support Manager/Service Delivery Manager Location - Aberdeen (Hybrid) Do you have OSI PI or AVEVA PI expierence? Do you want to develop your career working with real time date for a market leading system integrator? Who is the client? Our client develops and … innovative, intelligent solutions. The client's solutions enable connectivity, collaboration and real-time data intelligence. About the job We are looking for an experienced Service Delivery Manager to join our client's team in Aberdeen. You will be responsible for leading a team of engineers whilst ensuring … Microsoft Office products, Word, Excel, PowerPoint, Visio Good knowledge of Project Planning Tools - e.g. MS Project Previous experience as a Snr Support Engineer, Programme Manager or Service Delivery Manager Previous experience working within Systems Integration Demonstrable experience of successfully leading a Team Skills and Abilities Excellent more »

in the heart of Dublin 2 that has been around for decades. A new position has been created in the team to improve their service delivery capabilities within the group. As a pivotal member of their IT department, the Service Delivery Manager will collaborate closely … with the Head of IT to ensure seamless IT support and service delivery, effectively meeting the needs of their customers. Key Responsibilities: Service Management: Enhance service levels through innovative Helpdesk strategies. Implement and refine service processes to maintain high performance. Manage End User device fleet … to align with business requirements. Develop and implement methodologies for exceptional service delivery. Anticipate future demands and enhance service delivery performance. Analyze processes for optimization, both internally and externally. Oversee projects and on-site AV facilities to ensure successful delivery. Create and implement end-user training programs more »

Position: Service Delivery Manager Location: Corby (Hybrid) Salary: £48,000 - £60,000 About the Role: We are recruiting on behalf of a prominent charity seeking a dedicated Service Delivery Manager to join their IT team. In this role, you will oversee a team of … four, ensuring the efficient delivery of IT services across the organization. Your expertise in ITIL and JIRA will be crucial in managing and improving service processes. Key Responsibilities: Lead and mentor a team of four direct reports. Manage and optimize service delivery processes using ITIL frameworks. … Utilize JIRA for issue tracking and project management. Collaborate with various departments to ensure seamless IT service support. Monitor service performance and implement improvement plans. Requirements: Proven experience as a Service Delivery Manager. Strong knowledge of ITIL best practices. Proficiency in JIRA. Excellent leadership and communication more »