City of London, London, United Kingdom Hybrid / WFH Options
NST Recruitment Limited
ServiceDeliveryManager – IT, M365, Cloud, ServiceNow , SharePoint, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London) This is a fantastic permanent ServiceDeliveryManager opportunity with a leading London based tech organisation. The ServiceDeliveryManager role is Hybrid starting with 4 days a week in the central … London office (reducing to 3 days a week after 3 months) and the rest of the rime you will work remotely. The ServiceDeliveryManager will overseas IT operations as well as a small Support & Infrastructure focussed Team (around 10 staff) As ServiceDeliveryManager strong experience creating and managing SLA, KPIs, OLAs etc … is essential as is ITIL. Strong M365, SharePoint, Cloud (both Azure & AWS) and ServiceNow experience is essential as ServiceDeliveryManager as is stakeholder and 3rd party management skills. Good modern CyberSec & Compliance awareness are required as ServiceDeliveryManager as is strong IT & Software Asset Management. The ServiceDeliveryManagerMore ❯
ServiceDeliveryManager – IT, M365, Cloud, ServiceNow , SharePoint, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London) This is a fantastic permanent ServiceDeliveryManager opportunity with a leading London based tech organisation. The ServiceDeliveryManager role is Hybrid starting with 4 days a week in the central … London office (reducing to 3 days a week after 3 months) and the rest of the rime you will work remotely. The ServiceDeliveryManager will overseas IT operations as well as a small Support & Infrastructure focussed Team (around 10 staff) As ServiceDeliveryManager strong experience creating and managing SLA, KPIs, OLAs etc … is essential as is ITIL. Strong M365, SharePoint, Cloud (both Azure & AWS) and ServiceNow experience is essential as ServiceDeliveryManager as is stakeholder and 3rd party management skills. Good modern CyberSec & Compliance awareness are required as ServiceDeliveryManager as is strong IT & Software Asset Management. The ServiceDeliveryManagerMore ❯
london, south east england, united kingdom Hybrid / WFH Options
NST Recruitment Limited
ServiceDeliveryManager – IT, M365, Cloud, ServiceNow , SharePoint, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London) This is a fantastic permanent ServiceDeliveryManager opportunity with a leading London based tech organisation. The ServiceDeliveryManager role is Hybrid starting with 4 days a week in the central … London office (reducing to 3 days a week after 3 months) and the rest of the rime you will work remotely. The ServiceDeliveryManager will overseas IT operations as well as a small Support & Infrastructure focussed Team (around 10 staff) As ServiceDeliveryManager strong experience creating and managing SLA, KPIs, OLAs etc … is essential as is ITIL. Strong M365, SharePoint, Cloud (both Azure & AWS) and ServiceNow experience is essential as ServiceDeliveryManager as is stakeholder and 3rd party management skills. Good modern CyberSec & Compliance awareness are required as ServiceDeliveryManager as is strong IT & Software Asset Management. The ServiceDeliveryManagerMore ❯
slough, south east england, united kingdom Hybrid / WFH Options
NST Recruitment Limited
ServiceDeliveryManager – IT, M365, Cloud, ServiceNow , SharePoint, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London) This is a fantastic permanent ServiceDeliveryManager opportunity with a leading London based tech organisation. The ServiceDeliveryManager role is Hybrid starting with 4 days a week in the central … London office (reducing to 3 days a week after 3 months) and the rest of the rime you will work remotely. The ServiceDeliveryManager will overseas IT operations as well as a small Support & Infrastructure focussed Team (around 10 staff) As ServiceDeliveryManager strong experience creating and managing SLA, KPIs, OLAs etc … is essential as is ITIL. Strong M365, SharePoint, Cloud (both Azure & AWS) and ServiceNow experience is essential as ServiceDeliveryManager as is stakeholder and 3rd party management skills. Good modern CyberSec & Compliance awareness are required as ServiceDeliveryManager as is strong IT & Software Asset Management. The ServiceDeliveryManagerMore ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
NST Recruitment Limited
ServiceDeliveryManager – IT, M365, Cloud, ServiceNow , SharePoint, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London) This is a fantastic permanent ServiceDeliveryManager opportunity with a leading London based tech organisation. The ServiceDeliveryManager role is Hybrid starting with 4 days a week in the central … London office (reducing to 3 days a week after 3 months) and the rest of the rime you will work remotely. The ServiceDeliveryManager will overseas IT operations as well as a small Support & Infrastructure focussed Team (around 10 staff) As ServiceDeliveryManager strong experience creating and managing SLA, KPIs, OLAs etc … is essential as is ITIL. Strong M365, SharePoint, Cloud (both Azure & AWS) and ServiceNow experience is essential as ServiceDeliveryManager as is stakeholder and 3rd party management skills. Good modern CyberSec & Compliance awareness are required as ServiceDeliveryManager as is strong IT & Software Asset Management. The ServiceDeliveryManagerMore ❯
Brackmills Industrial Estate, Northampton, Northamptonshire, England, United Kingdom
Bechtle UK
Technical ServiceDeliveryManager As a Technical ServiceDeliveryManager at Bechtle you will be responsible for ensuring the seamless delivery of IT services and solutions to our High-Profile Customers. You will act as the bridge between the Operation Centres technical teams and our customers, ensuring that services meet agreed-upon standards … timelines, and performance metrics. This role involves managing service-level agreements (SLAs), overseeing incident and problem resolution, coordinating change management, and driving continuous service improvement. With a strong focus on customer satisfaction, the Technical ServiceDeliveryManager will also build and maintain relationships with Bechtle’s customers, ensuring their evolving technical and service needs … are met while aligning servicedelivery with organizational goals. Job Role Responsibilities (% of Time) ServiceDelivery (30%) Ensure operational service targets and contractual obligations are consistently met, tracking issues through to resolution and escalating to senior support teams when necessary. Utilize ITSM systems to log, monitor, and resolve customer-facing issues, ensuring accurate documentation to More ❯
ServiceDeliveryManager Proftech Talent are working with Motormax on the recruitment of a ServiceDeliveryManager to join their Shenstone based team. Motormax is a leading provider of automotive technology solutions, helping fleets operate more safely, efficiently, and intelligently. Their MaxConnex platform delivers advanced camera and telematics integrations, empowering businesses with real-time … visibility, insights, and control over their operations. They are looking for a ServiceDeliveryManager to join the growing team and help deliver outstanding technology experiences to their customers. This role is central to the deployment of the MaxConnex camera platform and integrated telematics solutions-ensuring projects run smoothly from planning through to successful implementation. As a … ServiceDeliveryManager, you will need to have/be: 3+ years' experience in servicedelivery, project management, or technical programme coordination, ideally in a SaaS, automotive, or telematics environment. Demonstrable experience managing hardware/software solution rollouts. Strong understanding of camera technology, telematics systems, or fleet management tools. Proven ability to lead cross-functional More ❯
Wokingham, Berkshire, England, United Kingdom Hybrid / WFH Options
AWD online
IT ServiceDeliveryManager An excellent opportunity for a skilled IT professional to lead application and servicedelivery, driving digital transformation and managing business systems across a forward-thinking organisation. If you’ve also worked in the following roles, we’d also like to hear from you: IT Manager, Systems Manager, ServiceDelivery Lead, Application Services Manager, Infrastructure Manager SALARY: £59,009 - £64,673 per annum + Benefits LOCATION: Hybrid role – working part from the office in Wokingham and part from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 37 hours per week JOB OVERVIEW We have a fantastic new job opportunity for an IT ServiceDelivery Manager. As an IT ServiceDeliveryManager you will lead a team of specialists ensuring that business applications and IT services are strategically aligned, secure, and fit for purpose. In this role you will oversee the full application lifecycle, manage vendor relationships, and deliver on technical projects that support digital transformation. The IT ServiceDeliveryMore ❯
integration. At Peraton, you won't just support the mission - you'll define it. Help shape the future of U.S. airspace safety and efficiency. We are seeking a IT ServiceDeliveryManager to join our team of qualified, diverse individuals. The ideal candidate will oversee enterprise-level IT servicedelivery in support of the Federal … Aviation Administration (FAA). In this senior leadership role, you will be responsible for ensuring consistent, reliable, and high-quality delivery of IT services across FAA operations. This position offers an excellent opportunity to gain in-depth experience in federal contracting while supporting high-visibility aviation programs. In this position, you will: Provide strategic oversight of IT service … lead incident, problem, and change management processes, and drive continuous improvement to support FAA modernization initiatives and mission-critical systems. Serve as the senior SME and authority for IT servicedelivery across FAA programs. Define, implement, and manage IT service management (ITSM) strategies, processes, and governance frameworks. Oversee incident, problem, change, and configuration management processes to ensure More ❯
Greater London, England, United Kingdom Hybrid / WFH Options
Bedford Consulting
ServiceDeliveryManager (Anaplan Managed Service) Role Opportunity We are seeking an experienced ServiceDeliveryManager (SDM) to join our Anaplan Managed Services team, ensuring high-quality support, continuous improvement, and seamless servicedelivery for our growing Anaplan customer portfolio across the EMEA region. This role requires a strong mix of … stakeholder management, commercial awareness, governance, teamwork and collaboration skills, with a focus on maintaining excellent service levels and driving Anaplan adoption. We put the customer at the centre of what we do and enabled by a tremendously powerful connected planning platform in Anaplan, we seek to enable our customers to improve decision-making by gaining transparency and visibility through … opportunity for someone who enjoys building relationships and is passionate in helping customers optimise the value they get from their Anaplan environment. Please note: This is not an IT service desk role. It requires close engagement with business stakeholders, consultants, and platform teams to ensure customers realise the full business value of their Anaplan investment through effective adoption, optimisation More ❯
london, south east england, united kingdom Hybrid / WFH Options
Bedford Consulting
ServiceDeliveryManager (Anaplan Managed Service) Role Opportunity We are seeking an experienced ServiceDeliveryManager (SDM) to join our Anaplan Managed Services team, ensuring high-quality support, continuous improvement, and seamless servicedelivery for our growing Anaplan customer portfolio across the EMEA region. This role requires a strong mix of … stakeholder management, commercial awareness, governance, teamwork and collaboration skills, with a focus on maintaining excellent service levels and driving Anaplan adoption. We put the customer at the centre of what we do and enabled by a tremendously powerful connected planning platform in Anaplan, we seek to enable our customers to improve decision-making by gaining transparency and visibility through … opportunity for someone who enjoys building relationships and is passionate in helping customers optimise the value they get from their Anaplan environment. Please note: This is not an IT service desk role. It requires close engagement with business stakeholders, consultants, and platform teams to ensure customers realise the full business value of their Anaplan investment through effective adoption, optimisation More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Bedford Consulting
ServiceDeliveryManager (Anaplan Managed Service) Role Opportunity We are seeking an experienced ServiceDeliveryManager (SDM) to join our Anaplan Managed Services team, ensuring high-quality support, continuous improvement, and seamless servicedelivery for our growing Anaplan customer portfolio across the EMEA region. This role requires a strong mix of … stakeholder management, commercial awareness, governance, teamwork and collaboration skills, with a focus on maintaining excellent service levels and driving Anaplan adoption. We put the customer at the centre of what we do and enabled by a tremendously powerful connected planning platform in Anaplan, we seek to enable our customers to improve decision-making by gaining transparency and visibility through … opportunity for someone who enjoys building relationships and is passionate in helping customers optimise the value they get from their Anaplan environment. Please note: This is not an IT service desk role. It requires close engagement with business stakeholders, consultants, and platform teams to ensure customers realise the full business value of their Anaplan investment through effective adoption, optimisation More ❯
Birmingham, West Midlands, England, United Kingdom
Accenture
Job Title: Cloud ServiceDelivery, Associate Manager Location: West Midlands (Birmingham) Salary: Competitive Career Level: CL8 Please note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point … with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a Team: You will be part of the ServiceDelivery Team who are responsible for the delivery of infrastructure and cloud services to our clients. Our team is based and operates out of our Birmingham UK … part of our team, you'll be delivering cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. Key Responsibilities: ServiceDelivery Management: Own the end-to-end servicedelivery ensuring SLA compliance to the client contract. Participate in developing and implementing strategies for integrating AI and More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Anson Mccade
ServiceDeliveryManager £550 to 650 GBP Hybrid WORKING Location: Glasgow, Scotland - United Kingdom Type: Permanent ServiceDeliveryManager - Active Security Clearance Required Contract | Inside IR35 (£550-£650 per day) Hybrid - 1 day per month on client site + quarterly 2-day planning events in Birmingham (mandatory) About the Role We are seeking an … experienced ServiceDeliveryManager with active UK Security Clearance to join a leading defence and intelligence organisation. This position is central to managing the delivery of complex managed service contracts, ensuring performance, compliance, and customer satisfaction to agreed SLAs and quality standards. The role acts as the primary point of contact for the client, overseeing … operational delivery, service performance, incident and problem management, and continuous improvement. You will manage internal teams and subcontractors, ensuring consistent, high-quality service across all elements of delivery. Key Responsibilities Deliver managed services in line with contractual SLAs, budgets, and KPIs. Serve as the client's single point of contact for servicedelivery and escalation. More ❯
ServiceDeliveryManager The ServiceDeliveryManager will be responsible for overseeing the delivery of all sustainment activities for the RCS1 and FIRCTS programmes, ensuring alignment with contractual obligations and customer satisfaction. Responsible and accountable for ensuring execution of Sustainment deliverables to cost, schedule and technical/performance. Manages the delivery of … services to ensure that SLAs (service level agreements) and KPI (key performance indicators) are met or exceeded; ensures that all sustainment teams have a clear understanding of requirements; builds and maintains strong relationships, is responsible as a CAM for relevant accounts/work packages, provides day-to-day advice and support ensuring service quality and delivery standards … identifies service needs, plans the servicedelivery and proactively supports cost reductions. Key Responsibilities Act as the primary point of contact for the LMUK Sustainment Organisation and the RCS1 and FIRCTS programmes, building and maintaining strong relationships to understand their needs and expectations. Manage and be accountable for the delivery of the agreed Sustainment activities to More ❯
ServiceDeliveryManager The ServiceDeliveryManager will be responsible for overseeing the delivery of all sustainment activities for the RCS1 and FIRCTS programmes, ensuring alignment with contractual obligations and customer satisfaction. Responsible and accountable for ensuring execution of Sustainment deliverables to cost, schedule and technical/performance. Manages the delivery of … services to ensure that SLAs (service level agreements) and KPI (key performance indicators) are met or exceeded; ensures that all sustainment teams have a clear understanding of requirements; builds and maintains strong relationships, is responsible as a CAM for relevant accounts/work packages, provides day-to-day advice and support ensuring service quality and delivery standards … identifies service needs, plans the servicedelivery and proactively supports cost reductions. Key Responsibilities Act as the primary point of contact for the LMUK Sustainment Organisation and the RCS1 and FIRCTS programmes, building and maintaining strong relationships to understand their needs and expectations. Manage and be accountable for the delivery of the agreed Sustainment activities to More ❯
Northamptonshire, England, United Kingdom Hybrid / WFH Options
Gleeson Recruitment Group
Technical ServiceDeliveryManager Hybrid - Locations: Northampton, Manchester, Wiltshire Are you a customer-obsessed IT leader with a knack for managing complex service environments and building long term client relationships? We're currently recruiting for an experienced Technical ServiceDeliveryManager to join a fast-growing organisation. You'll be the critical link … between technical delivery teams and high-profile enterprise clients. Key Responsibilities: Own servicedelivery excellence : Ensure operational targets and contractual obligations are consistently met, with strict adherence to ITIL practices (Incident, Problem, Change, CSI). Be the escalation point : Provide technical guidance across Microsoft, O365, AD, Azure, AWS, networking (WAN, LAN, SD-WAN, Wi-Fi), and infrastructure. … Support technical teams in resolving escalations quickly and effectively. Lead customer engagement : Run regular service review meetings, provide clear reporting, and build long-term relationships by understanding client goals, challenges, and success metrics. Confidently handle conversations up to C-level. Drive data-driven reporting : Monitor and report on SLA metrics, create service reports, and support licensing, capacity, and More ❯
ervice DeliveryManager - South Location: On-site, in commuateable distance to Dudley (with frequent travel across Southern UK) About the Role: This is a strategic and hands-on leadership role where you'll manage a regional team of field service engineers and support staff. You'll be responsible for delivering exceptional customer service, driving operational efficiency … and ensuring commercial success across the South of the UK. The ideal candidate is a technically sound and commercially savvy service leader with a passion for team development and customer excellence. Key Responsibilities: Lead and develop a field-based service team; ensure safety, efficiency, and high performance Full P&L responsibility for regional service operations Maintain brand … image and high-quality service standards (vans, workshops, staff) Ensure optimal workforce planning, training, and engagement Identify upselling opportunities through installed base knowledge Collaborate closely with sales teams to support service/product promotion Oversee resource allocation, ProCare profitability, and servicedelivery excellence Drive local technical support, first-line intervention, and development programs Key Skills & Experience More ❯
hje.kallidusrecruit.com/vacancyinformation.aspx?vguid=d9768191-7009-4238-9de0-7feb79a44ba7 Please note, only applications received through the employer's website will be reviewed. We are seeking an experienced IT ServiceDeliveryManager to join our team who will be responsible for owning the end-to-end operational services for our information technology function as well as acting … as a primary interface with our key stakeholders. As IT ServiceDeliveryManager you will be responsible for managing and planning the daily operational activities within the servicedelivery teams. Excellent experience in Service Transition and improvements within IT Services. Must have high-level experience across Applications, Infrastructure, Data, Cloud, Architecture, and Cyber Security. … Main duties of the job Support and development of all IT servicedelivery functions and processes. To assist in maintaining the confidentiality, integrity and availability of the information assets by employing robust, best practices in managing and supporting systems and services . About us Located in leafy St Johns Wood on the Jubilee line, minutes from Central London More ❯
Job Title: ServiceDeliveryManager Location: Brentwood, Essex Salary: £40,000 £45,000 per annum (depending on experience) Reporting to: Operations Director About the Role We are a people-first, service-led facilities management business delivering mechanical, electrical, and building fabric maintenance to clients across the UK. Combining national capability with the responsiveness and personal touch … of a boutique provider, were proud of our reputation for reliability, innovation, and care. As the business continues to grow, were looking for a skilled and motivated ServiceDeliveryManager to lead our Helpdesk and Compliance Coordination teams. This is a pivotal role responsible for maintaining high standards of performance, compliance, and client satisfaction across all service lines. Role Overview The ServiceDeliveryManager (SDM) will oversee the day-to-day performance of the Helpdesk and Compliance functions, ensuring that clients receive a responsive, transparent, and technically robust service. Working closely with Account Managers and the Engineering Manager, youll coordinate communication between site teams, planners, and clients to ensure operational excellence. Youll More ❯
ServiceDeliveryManager Location: London Bridge (Hybrid, 3 days on-site) Salary: Up to 80,000 + Bonus + Excellent Benefits About the Company A leading, high-growth hospitality brand is seeking an experienced ServiceDeliveryManager to join their technology team. This business operates across a large estate and is passionate about delivering … exceptional guest experiences, underpinned by dependable, innovative technology. This is a fantastic opportunity to play a pivotal role in shaping IT servicedelivery and supplier performance across a fast-paced, multi-site environment. The Role This role is responsible for the consistent, high-quality delivery of IT services across the UK estate. You will take ownership of … service performance, supplier management, and continuous improvement - ensuring that systems supporting both front and back of house operations run seamlessly. You'll work closely with Product Owners, Business Stakeholders, and external vendors, driving governance, collaboration, and service excellence across a complex supplier landscape. Key Responsibilities: Own and manage day-to-day service performance across all restaurant-facing More ❯
IT ServiceDeliveryManager Role Type: Full time; Monday - Friday (Hybrid/Office Based) Salary Range: £30k - £40k per annum (depending on experience) Office Location: Eastleigh, Hampshire. Our client is an ISO accredited growing managed IT support company based in Eastleigh, Hampshire providing IT support, Cyber Security, VoIP and Cloud services to businesses across the South Coast … and beyond. Role Overview Our client is seeking an exciting new position for a proactive and experienced IT ServiceDeliveryManager to oversee the delivery of high-quality IT services to their clients. This role ensures operational excellence, client satisfaction, and continuous improvement across servicedelivery functions. Key Responsibilities: Lead and manage the IT … servicedelivery team to meet SLAs and KPIs. Oversee incident, problem, and change management processes. Act as the primary point of contact for client escalations and service reviews. Collaborate with technical teams to ensure seamless service transitions and implementations. Monitor performance metrics and drive service improvement initiatives. Maintain documentation and compliance with ITIL best practices. More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Corecruitment International
The Role: ServiceDeliveryManager Location: Midlands/North – with travel – Field based Sector: Industrial Equipment Salary: up to £45,000 + Car + Benefits + Bonus I am working with a market leading client to find them a committed ServiceDeliveryManager The role will take the lead in managing and nurturing relationships … with key clients ensuring timely and effective responses. In this role, you'll be the primary operational contact, ensuring the delivery of exceptional service to the highest standards while driving client satisfaction and continuous improvement. All about you: The ideal ServiceDeliveryManager candidate will come from a customer facing role within engineering, technical solutions … or service delivery. You will have managed key accounts and understand supplier responsibilities for large scale multi-site contracts. Extra brownie points if you have worked with Retail clients. You will be passionate about service excellence and willing to go the extra mile. This role offers genuine scope for growth and development within a company that is proud More ❯
Job Title: ServiceDeliveryManager – Associate Location: London, Birmingham, or Glasgow (Hybrid: 1 day per month on client site; mandatory 2-day quarterly planning event in Birmingham) Contract: Fixed-term until 31st July 2026 Day Rate: Up to £660 inside IR35 Security Clearance: Home Office SC required to start About Our Client Our client is a leading … provider of applied intelligence and managed services, delivering mission-critical solutions to government and commercial organisations. Their teams focus on innovative, secure, and reliable servicedelivery, supporting operations that have real-world impact. Role Overview We are looking for an experienced ServiceDeliveryManager to oversee the delivery of managed service contracts. You … SLAs, budgets, and quality standards. The role may also include additional engineering responsibilities in certain circumstances. Key Responsibilities Build and maintain relationships with client stakeholders and internal teams. Monitor service performance against SLAs and KPIs, implementing recovery plans when needed. Manage financial performance of the contract, including revenues and costs. Produce timely and accurate service reports, chairing serviceMore ❯
ServiceDeliveryManager – Business Intelligence Birmingham – Hybrid (2–3 days a week) £70,000 – £75,000 + Bonus Our client, a global leader in consumer services, is looking for a ServiceDeliveryManager to oversee the delivery and performance of all Business Intelligence and Integration applications. You’ll take ownership of servicedelivery, ensuring stability, performance, and continuous improvement of BI and Integration platforms. You’ll work closely with offshore teams and internal stakeholders, helping to mature service processes and establish best practices across a growing environment. We’re looking to speak with candidate who possess: • Proven experience managing ServiceDelivery for BI and Integration platforms • Experience … creating and implementing service processes in developing or immature environments • Strong stakeholder management and communication skills • Previous experience leading offshore teams If you meet some of the above requirements, please apply for more information. More ❯
