101 to 125 of 167 Permanent Service Delivery Manager Jobs

Razorblue Group is seeking a Service Delivery Manager to own service delivery across multiple customers. You will oversee performance, escalations, reporting and continuous improvement while aligning with commercial goals in a hybrid IT services environment. The role emphasizes strong customer relationships, governance, and collaboration with … technical and commercial teams to drive outcomes and service growth. #J-18808-Ljbffr ...

Matchtech is seeking an experienced Technical Service Delivery Manager to support the delivery of technical services within a Defence environment. The successful candidate will act as the interface between engineering teams and stakeholders, ensuring effective service delivery, continuous improvement, and operational excellence. Based ...

Opencast is seeking an experienced IT Service Delivery Manager to lead the Service Desk and drive ITIL-aligned processes. Based at our Newcastle HQ, you will manage incidents up to 3rd line, mentor colleagues, and ensure high-quality support across teams. This hands-on role requires ...

seeking a Service Delivery Manager (SC Cleared) to own the day‐to‐day delivery of our Oracle Cloud shared services. You will oversee live operations, change discipline, and the stakeholder relationship with our Oracle Fusion consultants in a UK remote/hybrid setup. This role demands … 5+ years in service delivery for enterprise systems, strong ITIL, SLA management, and the ability to lead incidents, changes and quarterly release cycles end‐to‐end. #J-18808-Ljbffr ...

Müller’s Solutions is seeking an experienced Service Delivery Manager with mandatory Airline/Aviation industry experience to lead end-to-end IT service delivery from Saudi Arabia. You will manage client relationships, ensure SLA/KPI compliance, and coordinate cross-functional teams to deliver … high-quality IT services. Key responsibilities include incident and escalation management, service reviews, and performance reporting. #J-18808-Ljbffr ...

Retail Company in London/Amsterdam is seeking an IT Service Delivery Manager on a 1-year fixed term contract to lead regional service delivery, incident and change management, and to drive end-to-end support across stores and offices. The role requires extensive ITIL ...

Infinity Group is looking for a Service Delivery Manager (D365 & M365) to drive customer value, retention, and growth. You will own the customer relationship and orchestrate delivery across teams to ensure services are stable, proactive, and aligned with business outcomes. Based in the UK, this remote … role emphasizes ownership, performance, and cross-functional collaboration to turn service delivery into a competitive advantage for customers and the business. #J-18808-Ljbffr ...

Role: Technical Service Delivery Manager (Technical Account Manager) Location: London, UK - With Occasional onsite presence) Type of role: 6 Month Contract with Potential extension Payrate : £28 Per Hour - £32 Per Hour Inside IR35 Target Industry: Service Providers/Networking Telecoms Are you an operational leader ...

Service Delivery Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £50,000 - £55,000 + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a key member of the management team and joint head of the Support Department, you will ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As the Senior Service Delivery Manager for MIDAS (Motorway Incident Detection and Automatic Signalling … supporting operational decision-making within Regional Control Centres and contributing to safer, smoother and more reliable journeys for road users. You will lead the delivery and optimisation of this nationally significant service, ensuring performance, availability and customer outcomes remain at the forefront of service management activities. Working ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As the Senior Service Delivery Manager for MIDAS (Motorway Incident Detection and Automatic Signalling … supporting operational decision-making within Regional Control Centres and contributing to safer, smoother and more reliable journeys for road users. You will lead the delivery and optimisation of this nationally significant service, ensuring performance, availability and customer outcomes remain at the forefront of service management activities. Working ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As the Senior Service Delivery Manager for MIDAS (Motorway Incident Detection and Automatic Signalling … supporting operational decision-making within Regional Control Centres and contributing to safer, smoother and more reliable journeys for road users. You will lead the delivery and optimisation of this nationally significant service, ensuring performance, availability and customer outcomes remain at the forefront of service management activities. Working ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As the Senior Service Delivery Manager for MIDAS (Motorway Incident Detection and Automatic Signalling … supporting operational decision-making within Regional Control Centres and contributing to safer, smoother and more reliable journeys for road users. You will lead the delivery and optimisation of this nationally significant service, ensuring performance, availability and customer outcomes remain at the forefront of service management activities. Working ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As the Senior Service Delivery Manager for MIDAS (Motorway Incident Detection and Automatic Signalling … supporting operational decision-making within Regional Control Centres and contributing to safer, smoother and more reliable journeys for road users. You will lead the delivery and optimisation of this nationally significant service, ensuring performance, availability and customer outcomes remain at the forefront of service management activities. Working ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As the Senior Service Delivery Manager for MIDAS (Motorway Incident Detection and Automatic Signalling … supporting operational decision-making within Regional Control Centres and contributing to safer, smoother and more reliable journeys for road users. You will lead the delivery and optimisation of this nationally significant service, ensuring performance, availability and customer outcomes remain at the forefront of service management activities. Working ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As the Senior Service Delivery Manager for MIDAS (Motorway Incident Detection and Automatic Signalling … supporting operational decision-making within Regional Control Centres and contributing to safer, smoother and more reliable journeys for road users. You will lead the delivery and optimisation of this nationally significant service, ensuring performance, availability and customer outcomes remain at the forefront of service management activities. Working ...

Looking for an opportunity to lead service excellence in a fast-growing technology environment? A leading Nordic IT services provider with a strong presence across Europe, this organisation delivers end-to-end digital transformation solutions for businesses of all sizes. Known for its customer-first approach, it offers expertise … innovation, and sustainable growth, it has built a reputation for helping clients harness technology to achieve measurable business outcomes. The team is hiring a Service Delivery Manager to oversee the delivery of managed services, ensuring operational excellence, service quality, and customer satisfaction. Ready to take ...

Join us as a Service Delivery Manager and lead our mission to provide exceptional 24/7 support across all channels. You will manage and mentor our Service Desk team, ensuring team success, SLA adherence, and customer satisfaction. Drive continuous improvement by implementing ITIL best practices … customer feedback to enhance our services. Your leadership will be pivotal in shaping a responsive, efficient, and customer-centric support environment. Responsibilities Ensure our Service Desk delivers 24/7 support, keeps P1 incidents under control, and meets SLAs. Lead and support the team, helping them grow, perform well ...

consultancy that creates user-centred solutions with purpose for our clients in government and business. The role We're looking for an experienced IT Service Delivery Manager to lead our Service Desk and play a pivotal role in how IT supports the business. … running of the service desk, maintaining and improving our ITIL-aligned processes and helping us keep our ISO 20000-1 certification in good shape. Your contributions will be crucial in shaping our internal IT capabilities and the service our people receive. This is a hands-on role ...

Mitel Networks in the United Kingdom is looking for a Service Delivery Manager to ensure the effective delivery of contracted services. The role focuses on managing service performance, leading service reviews, and driving continuous improvement. The ideal candidate will have a customer-centric mindset ...

Mando Group is seeking a Service Delivery Manager to join the Delivery Team within the Support service on a 12-month fixed-term maternity cover contract. The role is based in Liverpool City Centre with a weekly in-office presence during standard hours. You will … manage the Jira Service Desk, oversee incidents, and coordinate with developers, testers and data consultants to ensure timely resolutions and client satisfaction. #J-18808-Ljbffr ...

Motion Applied seeks a Customer Success Manager to own service delivery and drive customer outcomes across a portfolio of clients. The role blends ITIL service delivery management with account management to ensure SLA adherence, performance targets and ongoing customer satisfaction. You will be the primary … contact for operational enquiries, coordinate with suppliers and internal teams, and lead continual service improvement while supporting renewals and new bids where needed. #J-18808-Ljbffr ...

Clarks is seeking a strategic Service Delivery Manager to oversee external IT service providers, focusing on senior stakeholder engagement and service continuity. You will act as the single escalation point for service issues and drive governance, KPI reporting, and continuous improvement across a complex ...

Computacenter AG & Co. oHG in Nottingham is seeking a Delivery Manager for End User Computing to own the Evergreen service delivery within a 26-week window. You will liaise with internal teams, customer representatives and third parties to ensure on-time, on-budget delivery, producing ...

Digital Service Delivery Manager Location: Derby Salary: £47,440 Per annum (Band 7) Drive progress, support our people, and shape how we work. DHU is committed to providing the highest quality of care in the right place and at the right time. Reliable and secure Digital services ...