Oxford, England, United Kingdom Hybrid / WFH Options
Diabetesstories
Join to apply for the ServiceDeliveryManager role at SPI Management 4 days ago Be among the first 25 applicants Join to apply for the ServiceDeliveryManager role at SPI Management Get AI-powered advice on this job and more exclusive features. Our client, a successful, innovative and growing business in Oxford … are recruiting 2 X ServiceDelivery Managers to join their Defence team. This role will be focused on managing relationships with your clients to maximise customer success and service delivery. We are looking for individuals with a proven track record in face-to-face client meetings and experience of delivering presentations to clients.The ideal candidate with have … month, with regular video calls with clients to ensure they are receiving first-class Customer Service. It is also important that you display experience in managing information within a service environment and have demonstrated the ability to present to clients. If you would like to know how we will store and process your data, please visit The Recruitment Groups More ❯
Social network you want to login/join with: Senior ServiceDeliveryManager, Broughton Client: Location: Broughton, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 4 Posted: 16.06.2025 Expiry Date: 31.07.2025 Job Description: Zensar is a leading digital solutions and technology services company that specialises in partnering with global organisations across industries in … full potential, are recognised for the impact they make, and enjoy the company of the people they work with, then you’ve come to the right place! The Senior ServiceDeliveryManager is responsible for the delivery of all production IT services to the firm. Working closely with the Systems and IT Security managers, this person … ensures high-quality service to end users. The ServiceDeliveryManager ensures Service Support and ServiceDelivery Processes are in place and managed effectively. This role is both within the IT team and is a "business-facing" role, requiring the establishment and management of expectations within the firm and driving the IT ServiceMore ❯
Vacancy Title: ServiceDeliveryManager (AVEVA PI) Contract Type: Permanent Location: Aberdeen Industry: Mechanical & Electrical Engineering IT & Software Development Salary: Competitive Start Date: 2024-06-14 REF: J Contact Name: Jack Elliott Contact Email: Vacancy Published: about 1 year ago AVEVA PI Support Manager/ServiceDeliveryManager Location - Aberdeen (Hybrid) Do you … achieve tangible business value from innovative, intelligent solutions. The client's solutions enable connectivity, collaboration and real-time data intelligence. About the job We are looking for an experienced ServiceDeliveryManager to join our client's team in Aberdeen. You will be responsible for leading a team of engineers whilst ensuring that customers are supported … party softwares. • Good knowledge of Microsoft Office products, Word, Excel, PowerPoint, Visio • Good knowledge of Project Planning Tools - e.g. MS Project • Previous experience as a Snr Support Engineer, Programme Manager or ServiceDeliveryManager • Previous experience working within Systems Integration • Demonstrable experience of successfully leading a Team Skills and Abilities • Excellent analytical skills • Excellent verbal and More ❯
Aberdeen, Scotland, United Kingdom Hybrid / WFH Options
Russell Taylor Group
Vacancy Title: ServiceDeliveryManager (AVEVA PI) Contract Type: Permanent Location: Aberdeen Industry: Mechanical & Electrical Engineering IT & Software Development Salary: Competitive Start Date: 2024-06-14 REF: J91979319 Contact Name: Jack Elliott Contact Email: Jack.elliott@russell-taylor.co.uk Vacancy Published: about 1 year ago AVEVA PI Support Manager/ServiceDeliveryManager Location - Aberdeen … achieve tangible business value from innovative, intelligent solutions. The client's solutions enable connectivity, collaboration and real-time data intelligence. About the job We are looking for an experienced ServiceDeliveryManager to join our client's team in Aberdeen. You will be responsible for leading a team of engineers whilst ensuring that customers are supported … party softwares. • Good knowledge of Microsoft Office products, Word, Excel, PowerPoint, Visio • Good knowledge of Project Planning Tools - e.g. MS Project • Previous experience as a Snr Support Engineer, Programme Manager or ServiceDeliveryManager • Previous experience working within Systems Integration • Demonstrable experience of successfully leading a Team Skills and Abilities • Excellent analytical skills • Excellent verbal and More ❯
full potential, are recognised for the impact they make, and enjoy the company of the people they work with, then you’ve come to the right place! The Senior ServiceDeliveryManager has responsibility for the delivery of all production IT services to the firm. Working closely with the Systems and IT Security managers, this person … assures a high-quality service to end users. The ServiceDeliveryManager ensures Service Support and ServiceDelivery Processes are in place and managed effectively. As well as managing within the IT team, this is a "business facing" role and requires the establishment and management of expectations within the firm and drives the … IT Service Team to achieve those expectations to a high standard. Roles and Responsibilities : Oversee the end-to-end delivery of cloud infrastructure and security services to ensure alignment with client requirements and organizational goals. Ensure the delivery of services meets agreed-upon SLAs (Service Level Agreements) and KPIs (Key Performance Indicators). Develop and maintain More ❯
outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service. ServiceDeliveryManager £42,435 - £44,669 per year 40 hours per week - Monday - Friday 8:00am-4:30pm We have an opportunity for a ServiceDeliveryManager to join our Estate Services team based in Welwyn Garden City. As ServiceDeliveryManager you will cover different sites across the region and your daily activities will include coordinating a team of approx. 12 Operatives organising the team to work on all stock across the region, reacting to and dealing with emergencies as … they arise. You will be provided with a company van and will have opportunities to develop your career within Sanctuary. The role of ServiceDeliveryManager will include: Managing the delivery of services to our stake holders in Sanctuary Ensuring the team are working effectively and safely Managing our frontline grounds maintenance, cleaning and compliance team More ❯
Senior ServiceDeliveryManager - Digital Knaves Beech Business Centre, Davies Way, Loudwater, Wooburn Green, High Wycombe HP10 9QR, UK Wimpole St, Marylebone, London, UK Req At Costa Coffee, we are what we craft. We're reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your … also want to help you grow in your career through experiences, apprenticeship schemes, and development programs. At Costa, you can go beyond the day-to-day. As a Senior ServiceDeliveryManager, there's never been a better time to join. This role will ensure the delivery and maintenance of robust, resilient technology systems and services … to support Costa's global operations. It will also support the Head of Technology Service and Operations in defining and delivering the Service Management strategy. Why Costa? We didn't become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression, and integrity, with some pretty brilliant perks: Own More ❯
outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service. ServiceDeliveryManager Chester £40,415- £42,542 per year 40 hours per week - Monday to Friday - 8:00am - 4:30pm We are looking for a ServiceDeliveryManager to join our Planned and Minor Works team based in Chester. As ServiceDeliveryManager you will cover different sites across the North Region, your daily activities will include coordinating a team of 10 Multi Trade Operatives to ensure productivity within the team who carry out Planned refurbishment projects including Kitchen replacements … replacement roofline. Background or experience in Joinery is crucial.You will be provided with a company van and will have opportunities to develop your career within Sanctuary. The role of ServiceDeliveryManager will include: Overseeing repairs and refurbishment projects, ensuring they are carried out to a high standard Inspecting works completed to ensure these represent value for More ❯
want our people to be their true authentic selves at all times, because that’s when real creativity happens. The role We are looking for an experienced and driven ServiceDeliveryManager (SDM) to join our team, with a specific focus on supporting our ITAM & Digital Supply Chain customers. As an SDM, you will be a key … player in ensuring the seamless end-to-end delivery of services while maintaining a sharp focus on customer satisfaction and service quality. You’ll work closely with cross-functional teams, track performance metrics, and proactively resolve issues to elevate service excellence. In this role, you will be the main point of contact for clients, forging strong relationships … and continuously refining service strategies to align with their evolving needs. Your expertise will directly contribute to the growth of the business, ensuring the delivery of high-quality services that exceed client expectations. What You’ll Do: Customer Satisfaction (CSAT): Prioritize customer satisfaction and work to build long-lasting client partnerships by creating positive experiences. ServiceDeliveryMore ❯
Join the Powerhouse of Innovation at Capgemini's SAP Application Maintenance & Development Department and be part of revolutionizing business operations through optimized SAP systems! YOUR ROLE As a SAP ServiceDeliveryManager you will be responsible for all SAP related projects and all SAP related improvement services at the client. You will be responsible for project delivery, servicedelivery, people management and the client relationship. You will perform a combination of Project Management and ServiceDelivery Management task As you will be responsible of ensuring the qualitative delivery of the agreed services to the partner, you will have to make sure your team will be performing as expected and helping them … evolve. Foster strong interpersonal and team spirit for collaborative delivery. Implement structured processes to meet contractual service levels effectively. Proactively mitigate risks and detect issues. Cultivate good relationship-building skills to enhance cooperation. Possess strong communication skills for managing stakeholders and daily customer interactions. YOUR PROFILE Responsible for overall engagement management including budget, customer satisfaction, contractual compliance, serviceMore ❯
is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. About the job We currently have an exciting opportunity for a ServiceDeliveryManager to join our existing experienced team. What do we look for in a ServiceDeliveryManager? We are powered by brilliant people. … Due to the growth of our organisation, we require a ServiceDeliveryManager who is customer focused, metric driven, and experienced in delivering IT infrastructure managed services to UK Defence customers. An effective leader, you will drive the delivery teams to deliver high value, cost effectively while maximizing use of a standard product set and compliant … with ITIL processes. This is a hybrid role working alongside our service community within SiXworks. You will orchestrate the multiple service management capabilities in an integrated operation, whilst nurturing the stakeholder relationships required to deliver business as usual activities alongside developing on contract growth. Experience of ITIL service management, IT4IT and/or UK Defence Standards required. More ❯
packaging, and bonded logistics services, along with value-added services such as online visibility, systems integration, pallet management, and supply chain management. Job Description Joining Culina Group as a ServiceDeliveryManager, you will be responsible for managing and ensuring the efficiency of the day-to-day operations of the Group IT ServiceDelivery function. … You will monitor, control, and support servicedelivery, ensuring adherence to systems, methodologies, and procedures. Shifts: Monday to Friday Key Duties: Define service level agreements (SLAs) related to contracted services, ensuring SLAs are achieved and service quality and client expectations are met or exceeded. Produce performance reports on a scheduled basis or upon request. Manage team … for business issues and queries. Prioritize and manage task allocation and progression. Ensure department processes are current, reflect best practices, and are commercially sound. Set, maintain, and improve customer service and business KPIs through IT objectives. Utilize in-house systems effectively within your team. Ensure team updates on news, vacancies, and processes are accurately reflected on the intranet. Act More ❯
West Bromwich, England, United Kingdom Hybrid / WFH Options
Mewburn Ellis
Join to apply for the ServiceDeliveryManager role at Mewburn Ellis 4 days ago Be among the first 25 applicants Join to apply for the ServiceDeliveryManager role at Mewburn Ellis Direct message the job poster from Mewburn Ellis Mewburn Ellis is the forward-looking IP firm. 150 years old, but very … ambitious but also relaxed and friendly. We are recruiting for an experienced leader, ideally with Intellectual Property experience, to join our IP Support Services department in the role of ServiceDelivery Manager. This is a great opportunity to join one of Europe’s top specialist Intellectual Property firms. If successful you will be joining an award-winning team … in the IP Paralegal of the Year and very proud that one of our Manchester based Paralegals was awarded the IP Paralegal of the Year award. The role The ServiceDeliveryManager is a new role, where you are required to lead your team to provide excellent service to clients and attorney teams. The role involves More ❯
our willingness to go above and beyond for our customers are what keep us growing, hence continuously looking for new colleagues to join and be part of our journey. ServiceDeliveryManager at Blue Wireless Based on our office in Amsterdam, as a ServiceDeliveryManager, you'll be the 'air traffic controller' ensuring … the successful delivery of services across Europe, managing the end-to-end process from order intake to order completion. The role will demand a self-starter, well-organised, proactive colleague, able to keep an overview, while being able to zoom-in on specific orders to ensure these are delivered up to Blue Wireless standards. You will keep an open More ❯
Are you an experienced Senior ServiceDeliveryManager with a background in managing complex service environments? Join CGI to lead a critical delivery portfolio for a major aerospace client, operating within a secure and safety-focused framework. This is a high-impact role for someone who thrives in structured, mission-critical settings and is passionate … about service excellence and stakeholder success. Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the ‘World’s Best Employers’ by Forbes magazine. We offer a competitive salary … on-site in Southampton 1–2 days per week, collaborating closely with internal teams, partners, and client stakeholders. Your future duties and responsibilities You will take ownership of the delivery of one or more complex service contracts, becoming a trusted advisor for our aerospace client. • Lead the end-to-end servicedelivery lifecycle for one or More ❯
ServiceDeliveryManager (w/m/d) Gestalte Services, die wirklich funktionieren – heute und morgen. Du möchtest nicht nur verwalten, sondern gestalten? In einem innovativen IT-Umfeld mit Enterprise-Kunden arbeiten, wo dein Know-how wirklich gefragt ist? Unser Auftraggeber – sucht Verstärkung im Bereich Service Management. Mit an Bord: starke Technik-Teams, spannende Kundenprojekte und … Du wirkst beim IT-Risikomanagement mit und bringst dabei dein strategisches Denken ein Skill-Set Abgeschlossene technische Ausbildung im IT Bereich (Lehre, HTL, Uni, FH) Mehrjährige Berufserfahrung im Bereich Service Management , idealerweise in Verbindung mit ITIL Kenntnissen Ein gutes Gespür für Kundenbedürfnisse & technisches Verständnis ( Netzwerk, Security, Cloud, etc.) Sehr gutes Deutsch und Englisch in Wort und Schrift Weitere Nice More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Mewburn Ellis LLP
ambitious but also relaxed and friendly. We are recruiting for an experienced leader, ideally with Intellectual Property experience, to join our IP Support Services department in the role of ServiceDelivery Manager. This is a great opportunity to join one of Europe's top specialist Intellectual Property firms. If successful you will be joining an award-winning team … in the IP Paralegal of the Year and very proud that one of our Manchester based Paralegals was awarded the IP Paralegal of the Year award. The role The ServiceDeliveryManager is a new role, where you are required to lead your team to provide excellent service to clients and attorney teams. The role involves … implementing and embedding strategic change initiatives to ensure a consistent, high quality work product and service experience to our attorneys and clients, fostering a culture of continuous improvement, and collaborating with teams across the firm to deliver great service. Your team includes client facing paralegals aligned to specific offices and clients, and back-office administrators aligned to specific client More ❯
Bristol, England, United Kingdom Hybrid / WFH Options
Mewburn Ellis LLP
ambitious but also relaxed and friendly. We are recruiting for an experienced leader, ideally with Intellectual Property experience, to join our IP Support Services department in the role of ServiceDelivery Manager. This is a great opportunity to join one of Europe’s top specialist Intellectual Property firms. If successful you will be joining an award-winning team … in the IP Paralegal of the Year and very proud that one of our Manchester based Paralegals was awarded the IP Paralegal of the Year award. The role The ServiceDeliveryManager is a new role, where you are required to lead your team to provide excellent service to clients and attorney teams. The role involves … implementing and embedding strategic change initiatives to ensure a consistent, high quality work product and service experience to our attorneys and clients, fostering a culture of continuous improvement, and collaborating with teams across the firm to deliver great service. Your team includes client facing paralegals aligned to specific offices and clients, and back-office administrators aligned to specific client More ❯
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom Hybrid / WFH Options
Victim Support
We are seeking an experienced and dynamic ServiceDeliveryManager (known internally as an Operations Manager) to join our team in Stoke. This role is offered as office based. Regular travel will be required throughout the area. The role is full time working 37.5 hours per week usually Monday to Friday but 1 in 3 Saturdays … and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the role: As a ServiceDeliveryManager, you will be leading several services working to support victims across Staffordshire and Stoke-on-Trent. Currently these include the Staffordshire Victim Gateway, Harmony ASB … and Mediation service and the Restorative Justice service. You will ensure the provision of these high-quality services, maintain effective relationships with key stakeholders, and work alongside the Area Manager to promote and develop our victim services in the area. You will: Lead the service teams to deliver excellent and high quality support to victims of crime More ❯
Social network you want to login/join with: As a Senior ServiceDeliveryManager, you’ll be a key member of the team that’s delivering transformational change in organisation design and ways of working for a strategically important National Security business. You’ll also contribute to developing a growth strategy and be directly involved in … mission critical services covering both applications and platforms, taking a significant role in the development and achievement of organisational objectives, including creation and execution of growth and maturing of service and Solutions portfolio delivery. Alongside designing high level product and service models that secures service scope within bids and product offerings within the National Security customer base … clients spanning National Security, Defence and Industry; working alongside our customers to solve their complex and unique challenges by bringing the physical and the digital together. As a Senior ServiceDeliveryManager you will lead a team of experts: providing guidance, mentorship and fostering a culture where collaboration and continuous improvement are key. This will identify improvement More ❯
Hybrid (3 days on-site) Are you an accountant or bookkeeper who is passionate about delivering exceptional customer experiences? Our accounting SaaS client is looking for a Customer Success Manager/ServiceDeliveryManager to help sales partners and customers succeed through expert onboarding, training, and strategic support. What You'll Do: Support sales partners with More ❯
Worcester, Worcestershire, United Kingdom Hybrid / WFH Options
HAYS
Assistant ServiceDeliveryManager, 12 month FTC, Worcester based with home working, £31,000. Your new company You will be joining an established, global organisation who operate across a variety of sectors and hold an accolade for their contributions to the sector as well as their high regard in the ranking of places to work. This position … influential and confident to handle a variety of tasks whilst working without line management supervision. This role will suit someone with experience as a PA/EA/Office Manager/Senior Administrator with strong experience and the gravitas to manage a busy, complex and challenging role. As the role is remote working, with travelling to Worcester once a … respond to and archive incoming and outgoing messages. Good working knowledge of Microsoft Word in order to produce reports. Additionally, you will need: Able to work effectively without line manager supervision. Excellent verbal and written communication skills; able to communicate with all levels of management. Time management of self and others; determination of daily priorities in order to ensure More ❯
connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies - breaking down borders that have traditionally limited both hiring and career opportunities. We're … you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. The role in a nutshell: As the Payroll ServiceDeliveryManager, you will manage client relationships, ensuring exceptional service and support while identifying growth opportunities. You'll oversee client portfolios, drive satisfaction, and contribute to … operational meetings, discussions related to escalations or projects occur as committed Issues and requests are being managed according to committed timeframes Conduct monthly Operations Reviews Key Performance Indicator/Service Level Agreement Reporting Joint Escalation Matrices Arrange and facilitate Business Review Meetings (quarterly or semi-annually or annually) to establish deeper relationships Maintain recurring (but no less than monthly More ❯
London, England, United Kingdom Hybrid / WFH Options
Deel
connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're … you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. The role in a nutshell: As the Payroll ServiceDeliveryManager, you will manage client relationships, ensuring exceptional service and support while identifying growth opportunities. You'll oversee client portfolios, drive satisfaction, and contribute to … operational meetings, discussions related to escalations or projects occur as committed Issues and requests are being managed according to committed timeframes Conduct monthly Operations Reviews Key Performance Indicator/Service Level Agreement Reporting Joint Escalation Matrices Arrange and facilitate Business Review Meetings (quarterly or semi-annually or annually) to establish deeper relationships Maintain recurring (but no less than monthly More ❯
workforce management and analysis. Our mission is to provide comprehensive, cutting-edge solutions that empower businesses to make workforce management decisions. The Role : We are seeking an experienced Project Manager who specialises in UKG (Ultimate Kronos Group) projects. The ideal candidate will have a proven track record in successfully implementing UKG solutions, particularly UKG Workforce Dimensions (UKG Pro WFM More ❯