workforce management and analysis. Our mission is to provide comprehensive, cutting-edge solutions that empower businesses to make workforce management decisions. The Role : We are seeking an experienced Project Manager who specialises in UKG (Ultimate Kronos Group) projects. The ideal candidate will have a proven track record in successfully implementing UKG solutions, particularly UKG Workforce Dimensions (UKG Pro WFM More ❯
Tarrytown, New York, United States Hybrid / WFH Options
Regeneron Pharmaceuticals, Inc
As a Senior Manager, Software Asset Management you are responsible for the operational and strategic management of the software portfolio, focusing on optimizing value, minimizing costs, and managing risks associated with software investments. You are expected to provide leadership to multiple Managed Service Providers delivering SAM services. This position will required you to be on-site 4 days … simplify experiences and deliver outcomes. Demonstrated growth mindset with a willingness to learn, adapt, and continuously improve. Ability to work with distributed team and apply global best-practices for service delivery. Ability to influence internal and external collaborators for positive operational decisions. To be considered you are to have 8 + years of experience in IT Asset Management, preferably … Strong knowledge of Software License Management and deep knowledge in software licensing and asset management functions. Solid understanding of ITIL, ITSM processes, and ServiceNow SAMPro platform capabilities. Familiarity with Service Provider contracts and ability to monitor compliance to those contracts. It would be preferred to have a Bachelors degree, SAM certifications (IAITAM) or Microsoft licensing certifications. Practical knowledge of More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
Ministry of Justice UK
Birmingham, B16 8PE Job Summary Please refer to Job Description Job Description Proud to serve. Proud to keep justice going. If you’re customer focussed, intent on delivering excellent service, enthusiastic about leading and motivating a team, then this role gives you the opportunity to play a pivotal role within HM Courts & Tribunals Service (HMCTS). About Us … HMCTS is an agency of the Ministry of Justice responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. Spread nationally over several sites, our Courts and Tribunal Service Centres CTSCs deliver services … through several jurisdictions known as ‘service lines’. These include Social Service & Child Support, Family Public Law, Probate, Crime, Immigration & Asylum, Divorce, Online Civil Money Claims, the Single Justice Service (non-imprisonable offences e.g., no TV license/car tax), and supporting audio video hearings. We’re looking for individuals who are committed to public serviceMore ❯
be one team, role modelling our behaviours and always focusing on what matters with a commercial mindset. Leading and motivating the Colleague Services team, developing talent and delivering against service level agreements, legal and regulatory requirements and actively seeking user feedback and continuously improving ways of working to optimise servicedelivery outcomes and user experiences. What you … ll bring to the role: Significant experience of leading and shaping colleague services (preferably within a People/HR centralised service model), in a fast paced and regulated environment. Experience of designing and delivering efficient digital first user journeys which provide an engaging user experience and are simple to administer. Strong leadership, coaching and mentoring experience with a track More ❯
ServiceDeliveryManager - Service Catalogue and Integration Management - Must have Active SC Clearance Are you a driven and experienced ServiceDeliveryManager with a focus on Service Catalogue and Integration Management looking for a role where you can make a real impact? Join a team dedicated to supporting UK Military Operations both More ❯
Endeavour has a fantastic long-term contract opportunity for an experienced ServiceDeliveryManager to join a large, reputable client based in London. The project will focus on: Servicedelivery for software application maintenance in Java frameworks. Kick-off of offsite deliveries in a wider transformation programme. The successful ServiceDeliveryManagerMore ❯
London, England, United Kingdom Hybrid / WFH Options
X4 Technology
Social network you want to login/join with: A leading Technology MSP based in Surrey (near to Guildford/Dorking/Farnham) are seeking a ServiceDeliveryManager contractor to join the team on a 4-5 month contract basis, Outside IR35. The role will be hybrid working (3 x days on site, 2 x days … remote). About the ServiceDeliveryManager Role Role: Role: ServiceDeliveryManager Start: ASAP Location: Surrey – 3 x days a week onsite and 2 x days a week remote Length: 4-5 months ServiceDeliveryManager Key Skills Required: MSP/Consultancy/Service integrator industry experience ServiceMore ❯
Social network you want to login/join with: Senior ServiceDeliveryManager - MSP, London Client: Location: London, United Kingdom Job Category: Other - EU work permit required: Yes Job Reference: 940854c49e2b Job Views: 4 Posted: 02.06.2025 Expiry Date: 17.07.2025 Job Description: Role Are you a seasoned ServiceDeliveryManager with a passion for ITIL … and a knack for mastering service reviews? This is your moment to shine as a Senior ServiceDeliveryManager, taking the helm of service excellence and making an impact like never before. You’ll have the chance to: Lead transformative service reviews and ITIL initiatives, enhancing service quality and setting new standards for … operational excellence. Forge strong relationships with customers and stakeholders, delivering outstanding service experiences that elevate satisfaction levels. Command a competitive salary of £65,000 – £70,000, recognising your crucial role in driving superior service management. Apply now and be a key player in redefining service excellence! #J-18808-Ljbffr More ❯
ServiceDeliveryManager (Infrastructure and Cybersecurity) Role: ServiceDeliveryManager (Infrastructure and Cybersecurity) Location: Rugby, UK Job Type: Full time Work Mode: Hybrid Minimum Experience: 10+ years in Infrastructure and Cybersecurity domains. Eligibility: UK Citizens with Active Security Clearance Preferred Certifications: Cybersecurity certifications (SANS, ISACA, ISC2, CISSP, GIAC, CISA, CISM) Responsibilities: Managed Engine Ops More ❯
Social network you want to login/join with: Ready to take ownership of servicedelivery and build something better? London (Hybrid)/Outside IR35/6 Months/£450 - ITIL, MSP, Service Excellence We’re hiring a contract ServiceDeliveryManager to join a fast-paced MSP environment — someone who doesn’t just … manage services, but actively improves them. This is your chance to take the lead, shape new processes, and drive operational excellence across IT service delivery. What you’ll be doing: Leading daily servicedelivery across multiple accounts Building and refining IT service processes and frameworks Managing SLAs, KPIs, and ensuring high service standards Acting as … the go-to between tech teams and business stakeholders Championing continuous improvement and service excellence What we’re looking for: Strong experience in servicedelivery (MSP or enterprise background) Great communicator and confident stakeholder manager Comfortable designing and implementing operational processes ITIL knowledge (certified is a bonus) Structured, hands-on, and delivery-focused You’ll More ❯
Social network you want to login/join with: Job Title: ServiceDeliveryManager Location: Leeds (1-2 days per week on-site) Length: Initial 3 months Start Date: ASAP (September) Rate: Market Inside IR35 Fruition IT are seeking an experienced ServiceDeliveryManager to join a leading finance company on a contract basis. … ensuring compliance with banking regulations and enhancing operational resilience. This is a pivotal role that involves implementing exit strategies and overseeing supplier performance in both stable and stressed scenarios. ServiceDeliveryManager Key Responsibilities: Manage and oversee critical third-party supplier relationships, ensuring compliance with banking regulations. Develop and implement exit plans to maintain operational resilience, especially … stress situations. Support the business in evaluating and potentially ending supplier relationships where necessary. No specific tech skills required, but familiarity with payment systems and banking processes is essential. ServiceDeliveryManager Requirements: Proven experience as a ServiceDeliveryManager (or similar) within financial services. Strong understanding of ITIL processes and regulatory requirements in More ❯
London, England, United Kingdom Hybrid / WFH Options
context recruitment
ServiceDeliveryManager Outside IR35. A leading multi-disciplinary engineering services provider require an ITIL and ServiceNow focused SDM to lead the implementation of processes and service desk integration across the group of companies.The company is committed to delivering sustainable infrastructure solutions across multiple sectors including power, renewables, railways, and highways, therefore someone with experience within … construction, utilities, transport, or large-scale enterprise IT environment would be advantageous. The contract opportunity offers the chance to play a vital role in shaping IT service operations within an extremely interesting, constantly growing and rapidly evolving organisation. Role responsibilities: Assist in the implementation of ITIL-aligned processes Support the integration of multiple service desks into a centralised … support team Ensure seamless service transition and operational efficiency Provide expertise in ServiceNow configuration and optimisation Work collaboratively with the existing Service Desk Manager to implement changes and processes Experienced needed: Proven experience in ITIL frameworks and ServiceNow platforms Strong track record in service desk integration and process implementation Ability to collaborate with diverse teams in More ❯
Role: SAP ServiceDelivery Manger with experience in managed services in SAP Location: Reno, NV (100% Onsite) Duration: 6 Months+ SAP Lead resource for ADM Portfolio 4+ years of SAP S/4 Application Management Services (AMS) experience and 8+years of overall SAP Experience delivery management experience. Must be able to prioritize day to day AMS activities … monthly reporting. SAP functional consultant or Lead role experience is desirable. Fluent communication and client interaction skills. Client relationship management experience is must. Able to identify and implement continuous service improvement initiative like automation, quality improvement, etc. Client office presence is mandatory min 4 days/week. No travel expense will be reimbursed. More ❯
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert As Data ServiceDeliveryManager, you will be accountable for the end-to-end delivery of IT Services across the full stack for Data Platforms and Services. You will provide clear, communicated ownership for all business … facing services within the Data portfolio. Your accountability will span both business and senior IT stakeholder management, covering operational delivery, availability, stability, and readiness. Role overview: Responsibilities Include: Maintaining positive and proactive relationships with senior business and IT stakeholders Establishing effective communication between stakeholders Providing accurate and regular reports to management on the performance of servicedelivery Being the advocate for the business and IT operations teams Identifying business needs and overseeing servicedelivery within the service tower Prioritizing workload and resolving conflicts Turning data into information and knowledge and communicating this to senior leadership Understanding contractual and commercial terms of services delivered into their tower You will maintain performance and availability for More ❯
The Senior ServiceDeliveryManager will be a key partner and own the day-to-day, as well strategic, relationships with internal teams and customers, ensuring consistency in engagement across the business and presenting metrics to demonstrate the successful delivery of services. As the Senior ServiceDeliveryManager, you will also manage significant … outages and provide problem management. You will work closely across the Technology function to ensure successful delivery of services to the business and help shape the operating model. You will also pick up feeds from numerous sources, with the aim of putting in place continual improvements. You will implement best practices while ensuring these are aligned to new ways … date with the newest technologies to develop your skills further. Department: Project Management Project Location(s): London - United Kingdom Compensation: 65.000 GBP P/A Responsibilities As a senior deliverymanager, you will be accountable for the effective delivery of complex high-risk products and services, will have strong communication skills, and will engage with senior stakeholders. More ❯
Building Safety ServiceDeliveryManager Join to apply for the Building Safety ServiceDeliveryManager role at Alliance Homes Group Building Safety ServiceDeliveryManager 3 days ago Be among the first 25 applicants Join to apply for the Building Safety ServiceDeliveryManager role at Alliance Homes … Group Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Alliance Homes Group Building Safety ServiceDeliveryManager Based in Portishead with agile working Salary – £64,422 per annum Permanent – 37 hours per week We create great places and communities to live that our customers are proud to call … time Job function Job function Other Industries Construction Referrals increase your chances of interviewing at Alliance Homes Group by 2x Sign in to set job alerts for “Building Services Manager” roles. Bristol, England, United Kingdom 3 weeks ago Production Operations Manager - MRF & Waste Treatment Facility Bristol, England, United Kingdom 1 month ago Bristol, England, United Kingdom 1 week More ❯
ServiceDeliveryManager - Commercial Gas Join to apply for the ServiceDeliveryManager - Commercial Gas role at Sanctuary ServiceDeliveryManager - Commercial Gas 3 days ago Be among the first 25 applicants Join to apply for the ServiceDeliveryManager - Commercial Gas role at Sanctuary Get AI-powered … Sanctuary. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Sanctuary ServiceDeliveryManager – Commercial Gas Can be located anywhere within the North or Northwest regions £44,936 - £47,301 per year 40 hours per week, Monday – Friday, 8am … to 4:30pm We have an opportunity for a ServiceDeliveryManager - Commercial Gas to join our team based in the North or Northwest. As a ServiceDeliveryManager - Commercial Gas, you will cover different sites across the regions and you will coordinate and ensure the delivery of a high quality Commercial Gas More ❯
As Data ServiceDeliveryManager you will be accountable for the end-to-end delivery of IT Services across the full stack for Data Platforms and Services. Providing clear, communicated ownership for all business facing Services within the Data portfolio. Your accountability will span both business and senior IT stakeholder management, covering operational delivery, availability … Include; • Maintaining positive and proactive relationships with senior business and IT stakeholders • Establishing effective communication between stakeholders • Providing accurate and regular reports to the management on performance of the servicedelivery • Be the advocate for the business and IT operations teams. • Identifying business needs and oversee servicedelivery within the service tower • Prioritise workload and … colleagues and generating c£5B revenues. Required Skills & Experience: • Background in Data and Business Intelligence • Specific knowledge and Experience in Azure Data technologies • A background in Retail desirable • Specific Service Tower Domain Knowledge, Experience & Expertise • IT Support and Operations experience • Experience of working in a hybrid team • Experience of working with 3rd Party support teams and strategic Partners • Experience More ❯
Join to apply for the ServiceDeliveryManager - Glasgow role at GAP Group Limited 5 days ago Be among the first 25 applicants Join to apply for the ServiceDeliveryManager - Glasgow role at GAP Group Limited Get AI-powered advice on this job and more exclusive features. About The Role The Role Our … Events Division combines the expertise of all GAP divisions to provide a one stop shop to supply the Events industry across the UK with all their equipment requirements. The ServiceDeliveryManager will support the operational team to ensure the seamless execution of event contracts. The main focus of the role will be to drive efficiencies and … improve the overall servicedelivery within the division. You will assist with daily operational activities including logistics planning, team scheduling and resource allocation and provide direct support to the operations team in resolving operational challenges, ongoing issues and queries. You will be the point of contact for depots, ensuring clear communications and accuracy in the allocation of resources More ❯
Role - Train ServiceDeliveryManager ( Shift & Relief) Location - West of Scotland Signalling Centre, Springburn, Glasgow With more than 5,000 employees, ScotRail plays a vital role in serving the people and communities of Scotland. We recognise a modern and diverse workforce, encouraged to use their talents, and develop their skills, is integral to our success in serving … employer and have also set ourselves ambitious sustainability targets including having a carbon-free railway in Scotland by 2035. Not your average role.... Due to a review of our servicedelivery model, ScotRail's Control function is looking for an additional 12 Train ServiceDelivery Managers to join their team. Train ServiceDelivery Managers … continue to run with minimal disruption through the effective assessment and mitigation of unplanned events including adverse weather, network issues and train delays. During times of disruption, the Train ServiceDeliveryManager will develop and implement a customer-driven contingency plan and engage with both internal and external stakeholders to effectively deliver this within strict timeframes. What More ❯
Join to apply for the Associate Manager - ServiceDelivery role at DXC Technology Join to apply for the Associate Manager - ServiceDelivery role at DXC Technology Job Description Job Description At DXC Technology, delivering excellence for our customers and colleagues is more than just a motto, it’s something we strive towards constantly through … which includes furthering the skills of our colleagues. At DXC, building a better you, builds a better us. At DXC, one of our platinum accounts has opening for a ServiceDelivery position. The successful candidate will work within multiple teams and will be innovative and analytical with a good eye for detail. Your role will include implementing standards … policies, and procedures for continual service improvement. Location - Gloucestershire (5 days onsite) Essential Job Functions Assist in the management and operation of infrastructure services, providing support to the team Contribute to the implementation of infrastructure strategies and projects Help maintain the performance and availability of infrastructure systems while troubleshooting issues Collaborate with other teams to understand their infrastructure requirements More ❯
ServiceDeliveryManager Sutton Hours: 40 per week Salary: £39,000 per annum This is an incredible opportunity to work for a forward-thinking care provider, who’ll support you to be the best you can be in your chosen field! Join us as our new ServiceDeliveryManager at Medequip Connect and let … is available at any time, 24 hours a day. Our care technology services provide peace of mind to you, your family, and your friends. About the role As the ServiceDeliveryManager for Medequip Connect, you will lead on the operational delivery and development of Medequip Connect’s Technology Enabled Care (TEC) Installation, Maintenance, and Response … within the Sutton area. Your day-to-day responsibilities will include, but not be limited to: Supporting the Company’s business strategy and profitability through the highest level of service provision and exceeding set internal and external KPIs, whilst driving the best possible levels of productivity and efficiency. Meeting and exceeding the expectations and requirements of internal/external More ❯
ServiceDeliveryManager Rotherham Hours: 37.5 hours per week Salary: £37,000 per annum This is an incredible opportunity to work for a forward-thinking care provider, who’ll support you to be the best you can be in your chosen field! Join us as our new ServiceDeliveryManager atMedequip Connect and let … is available at any time, 24 hours a day. Our care technology services provide peace of mind to you, your family, and your friends. About the role As the ServiceDeliveryManager for Medequip Connect, you will lead on the operational delivery and development of Medequip Connect’s Technology Enabled Care (TEC) Installation, Maintenance, and Response … the Sutton area Your day-to-day responsibilities will include, but not be limited to: To support the Company’s business strategy and profitability through the highest level of service provision and exceeding set internal and external KPIs, whilst driving the best possible levels of productivity and efficiency. To meet and exceed the expectations and requirements of internal/ More ❯
Job Responsibilities • Oversee the successful delivery of multiple enterprise projects, ensuring adherence to project timelines, budgets, and quality standards. • Manage project teams, providing guidance, coaching, and support to ensure project success. • Collaborate with cross-functional teams, such as operations, pre-sales and sales to ensure seamless project execution. • Develop and maintain project plans, tracking progress and resolving any issues … or risks that may impact project delivery. • Contribute to the development and implementation of strategies to improve project delivery efficiency and cost-effectiveness. • Proactively identify, assess, and mitigate project risks, ensuring appropriate governance and compliance measures are in place. • Stay abreast of industry trends, regulations, and best practices, applying this knowledge to drive project success. • Collaborate with client stakeholders … to improve project profitability, including cost optimization and revenue enhancement. • Track project performance against budget and identify areas for improvement. Qualification & Experience • At least 5 years of experience in servicedelivery management or related roles, with a focus on delivering multiple projects. • Proven experience managing large-scale projects in the public sector. • Strong customer engagement and relationship management More ❯
Resource Planning Manager Advanced engineering manufacturing, multiple consumer sectors HQ Cambridgeshire, Hybrid role Excellent salary, car or car allowance, 30% bonus potential, pension, 25 days holiday. Individual medical cover Be a Game-Changer in Technical Services! Are you ready to lead and transform how our client allocates and optimises resources across a high-performing technical services team? We are … looking for a Resource Planning Manager to take charge of resource allocation, ensuring projects - from installations to support calls - run seamlessly and efficiently. You'll be at the heart of operations, driving efficiency and excellence, collaborating with various departments, and ensuring customer expectations are met while staying ahead of industry trends. What You'll Do Shape Strategy: Develop and … for every project. Problem-Solve & Optimise: Monitor resource utilisation and tackle any bottlenecks head-on, making sure we're always one step ahead. Drive Performance: Ensure targets like project delivery, response time, and first-time fix rates are consistently achieved. Empower Your Team: Develop and mentor your team, fostering a culture of proactive service, continuous learning, and excellence. More ❯